Pung-waan Resort & Spa
Pung-waan Resort & Spa
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6.8
Good

"Good place, good staff"

Supaporn

|

August 5, 2016

Superior - Guestroom Pung-waan Resort & Spa
Superior - Guestroom
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Swimming pool Pung-waan Resort & Spa
Swimming pool
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Swimming pool Pung-waan Resort & Spa
Swimming pool
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Coffee shop Pung-waan Resort & Spa
Coffee shop
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See map Pung-waan Resort & Spa
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Very good
Location
7.3
See all 6 photos Pung-waan Resort & Spa
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Pung-waan Resort & Spa

Very good location
- 2.68 kilometers from city center
Good
From 224 reviewsSee what guests said
6.9
/
10
Value for money6.9
Location rating7.3
Nearest airportDon Mueang International Airport (DMK)
Distance to airport121.9 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Balcony/terrace

  • Bar

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Superior
Superior
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  • Room size: 34 m²/366 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Deluxe Spa
Deluxe Spa
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  • Room size: 42 m²/452 ft²
  • River view
  • 2 single beds or 1 double b...
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Deluxe Room - Twin
Deluxe Room - Twin
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  • Room size: 42 m²/452 ft²
  • River view
  • 2 single beds
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Deluxe Double or Twin Room with River View
Deluxe Double or Twin Room with River View
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    Spa Deluxe Double Room with River View
    Spa Deluxe Double Room with River View
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      Double Deluxe
      Double Deluxe
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        Superior Double or Twin Room with Garden View
        Superior Double or Twin Room with Garden View
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          Deluxe Single
          Deluxe Single
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            Room Deluxe
            Room Deluxe
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              Superior Single With Breakfast
              Superior Single With Breakfast
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                More about Pung-waan Resort & Spa

                More about Pung-waan Resort & Spa

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Real reviews from real guests

                Agoda Reviews (224)Booking.com Reviews (60)
                Cleanliness6.8
                Facilities6.4
                Location7.3
                Room comfort and quality7.0
                Service6.9
                Value for money6.9
                Provided by verified guests of Agoda
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                All guests (224)
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                Showing 194 verified guest comments
                12345
                8.0
                Excellent
                Nicholas from United Kingdom
                Couple
                Deluxe Spa
                Stayed 6 nights in December 2018
                In high season but very quiet. For two days we were the only ones in the large resort. ”
                Very few guests but plenty of staff. Lazy river not worked for years. Needs money spent on the resort but i dont see how that will happen when they have so few guests. Beautiful quiet location. Good swimming pool. Dont come for the spa as all staff have left but good cheap massage in town. Hire a car and travel. Food very good if you like thai food. Service good. Beds hard but thats ok personal preference.
                Reviewed December 31, 2018
                8.4
                Excellent
                Yuansheng from Thailand
                Couple
                Deluxe Room - Twin
                Stayed 2 nights in August 2017
                The place is very quiet”
                I came there a day before the national holiday. The day i arrived was pretty quiet and there was no people around.The yard is very large and has a river besides the room.The view is pretty nice.If you like quiet place i recommend it the most.And the restaurant is pretty good, i mean the food.
                Reviewed November 26, 2017
                5.7
                Bennett from United States
                Couple
                Deluxe Room - Twin
                Stayed 2 nights in November 2013
                Get what you pay for”
                Quiet, close to the Bridge.
                Stayed 2 nights wasn't the greatest but you get what you pay for. Bed was hard with Bed Bugs...we found out after the second night and told the Front desk but they didn't understand English very well - offered us to change rooms but we already was checking out...just wanted to let them know to replace the bed...oh well...will not stay here again.
                Reviewed January 01, 2014
                7.7
                Very good
                Philip from United Kingdom
                Couple
                Deluxe Room - Twin
                Stayed 1 night in January 2013
                Tranquil setting, could do with a makeover”
                Peaceful , Quality of Food in Restauarant Excellent.
                Enjoyed our stay although the whole resort suffering from neglect and could do with a refresh. Staff not very helpful. Would recommend if you want somewhere to relax, very peaceful and beautiful setting next to the River. Would have been top notch when new.Need transport to town.
                Reviewed February 07, 2013
                8.7
                Excellent
                Per from Norway
                Couple
                Superior
                Stayed 3 nights in January 2012
                lovely hotel and service with a smile”
                quiet athmosfhere, good and clean, superior bungalow very nice.
                Our stay was very nice, some parts looks old but overall we like to come back. Because of the friendly staff and clean rooms. Breakfast buffet very good. 2 swimming pools very clean and the beach front very nice. like to come back some other time.
                Reviewed January 15, 2012
                5.3
                Chee from Malaysia
                Couple
                Superior
                Stayed 2 nights in November 2010
                Hotel is just OK”
                Staff is friendly with Nice greenery and located next to a calm river
                Far away from basic amenities or convinient store nearby
                Hotel Service is good but during the night, there is no entertainment. Once you are there in the resort with no transport, you will bored to death unless you just want to relax and sleep all day all night. The spa looks good and the staff is nice but they are not good in providing massage even you pay high price both for foot & body as well. The resort did not lived up to it's name is a Spa Resort, go anywhere else in the city you get cheaper and better massage.
                Reviewed December 04, 2010
                8.7
                Excellent
                Joel from United States
                Couple
                Stayed 2 nights in March 2009
                Pung-Waan Resort and Spa”
                Great location and first class swimming pool.
                Bathrooms are very small. The rooms have old tvs with limited channels.
                I stayed at the Pung-Waan Resort and Spa for 2 days. The hotel is on the banks of the Kwai river and is beautifully landscaped with a first class swimming pool. The hotel is an older hotel. The room was okay but had a very old tv and a very limited number of channels, only 2 in English. The food was good and reasonably priced. There were very few people in the hotel, less than 10, so there were no buffets in the restaurant. You had to order everything ala carte. The room was advertised as a deluxe spa which I took to mean a jacuzzi. The bath room only had a tub not a jacuzzi so that was misleading. The bathrooms were small and also very old. Overall a pleasant experience in great location.
                Reviewed March 10, 2009
                5.3
                Jitiphon from Thailand
                Couple
                Stayed 1 night in August 2008
                Nice view of the Kwai River”
                Very nice view and close to the city and River Kwai Bridge.
                I arrived around 2:30 pm, but I had to wait for another half and hour for the check in because they said the room was not ready.
                The hotel is nice and clean. One thing that need to be improved is the people in front desk. They are not very helpful. I had to wait to long for the check in. Also, when I arrive at my room, I found out that there was no towel so I call to request for one. I had to wait very long time, and finally it didn't come :(
                Reviewed August 22, 2008
                8.0
                Excellent
                PAPHUTSORN from Thailand
                Couple
                Superior
                Stayed 1 night in March 2017
                Worth the Money”
                Hotel is nice and quite near to the major tourist attraction - River Khwai Bridge. The swimming pool is friendly to family bookings.
                Reviewed March 22, 2017
                3.6
                Nyuk from Singapore
                Group
                Superior
                Stayed 1 night in December 2017
                Acceptable”
                The resort is over priced at Sgd$90 after discount. The room was big but sound proofing was poor. You can hear clearly the next room occupant showering or flushing the toilet. Not every room has hairdryer and kettle, you need to request. The resort was fully booked so i received a flask of hot water instead of the kettle. The breakfast spread was ok for the price but the cafe is not airconditioned and not many fans were installed. It was getting hotter as we ate. I booked a few rooms via different app and i was asked to provide a hardcopy of the booking or send the confirmation email. It was a bit of hassle then upon entering the room front desk called to say they didnt receive all booking when my sent box confirmed that i had sent. The staff spoke very little English. It was difficult to communicate. In summary, if you run out of option you can stay there for a night.
                Reviewed December 15, 2017
                3.2
                Laphatrada from Thailand
                Group
                Deluxe Room - Twin
                Stayed 1 night in August 2017
                Very poor”
                Welcome to hell hotel, Hotel is very old like 60 s., Pool is so drity, Staff very lazy, Breakfast is bad , serving cheap salad, no ham ,only egg, They have bike but we need to rent 40b./ hr. That is very stupid drive me shit!!
                Reviewed August 21, 2017
                7.7
                Very good
                Anthony from Australia
                Solo traveler
                Superior
                Stayed 2 nights in November 2010
                A quiet hotel set in a very peaceful location.”
                Big, clean rooms, quiet location, close to city, nice ppol on the river.
                Bathrooms need refurbishing. Breakfast ordinary.
                An enjoyable stay with friendly, however very casual staff. (Particularly their dress.) Rooms are big and clean, however bathrooms need upgrading. The dining service lacked a little class and could be easily improved. I would stay again, however I would sellect other hotels first if thwy were available.
                Reviewed November 14, 2010
                7.3
                Very good
                Peter from Netherlands
                Couple
                Stayed 4 nights in February 2009
                Pung-waan Resort & Spa Kwai Yai Kanchanaburi”
                Beautifull layout, nice pool and large room
                3km from the bridge (city) on a road without busses. Hotel is almost deserted unless a bus stops for the night
                3km outside the city / bridge, a beautifull place with a nice, large pool. Rooms are large with plenty of sitting possibilities. We stayed 4 nights of which 2 a bus was overnighting. The other 2 nights, no 5 rooms were in use. The staff had its New Year party (no guest would notice) where we were invited and enjoyed the evening. All staff is very friendly. The restaurant is good but without a bus, deserted. The city nightlife is far away. 1 morning we had an outside breakfast buffet, 1 morning we were not allowed at the Kosher buffet and the other 2 days it was inside a la carte (no 3 tables in use). It stays a nice place but it is not cosy when so quiet.
                Reviewed March 10, 2009
                5.0
                Dirk from Germany
                Couple
                Superior
                Stayed 1 night in January 2009
                Hotel itself is nice, but that's all ...”
                The hotel rooms are quite spacious and nice, the resort is very quiet and really invites to relax. The big fountain or the big pool are just two of the advantages of THE HOTEL. But as I said, only the hotel and its facilities are nice.
                We called them and at first, they told us they have no booking. This sounds quite un-organized! We called again and then they found our reservation. But aas far as organization is concerned ... we booked double room and they gave us a twin room. We used the in-room telephone and asked them to change and to bring us the key for a double room. We did not want to walk back, because the way back to reception was quite long. The resort is very big and straggly. But this was no problem, some minutes later a staff member brang us the new room key, but he also did not say any single word ... like the reception upon check in. We asked for the free shuttle, that was mentioned in the agoda offer. The shuttle was a pick-up car, in which we (that means two persons) had to squeeze. Upon arrival ... The staff was very very unfriendly. We arrived and they gave us the check in form. They did not say 'hi', they did not say anything, they just gave us the form. And upon check out ... we asked for the shuttle again and they said they have no shuttle today. We told them that they offered shuttle service and that they can not say that they have no shuttle. In that case they should offer an alternative, but they did not offer. We told them that we want to have a shuttle and that they can find solution ... they offered us to bring us to the bus station with a motorbike. It is quite normal to use a motorbike with 3 persons in Thailand, but we did not expect that such a hotel would offer this service. Bus station is a 10 minutes drive. After long and hard discussions they organized transportation to the bus station. Moreover, the location of this hotel could be a problem. If you are planning to use motorbike, its ok. But if not, you always have to wait for motorbike taxi, and they pass quite rarely.
                This hotel is one of the most expensive in the city and we were quite shocked that staff was so unfriendly. We were also surprised that they could not provide the service that was mentioned at agoda website. If you are looking for a nice place to relax, this is a good choice ... you can sit on the river Kwai, relax in the spa or in the big pool ... many choiced for relaxation. But don't expect any friendliness! All things considered, we are surprised what they offer for this money. It is was one of the most expensive hotels in this city. We did not expect only a nice resort, but also friendly and helpful staff.
                Reviewed February 02, 2009
                2.7
                Olivier from France
                Group
                Superior
                Stayed 2 nights in January 2009
                To avoid, definitively.”
                Beautiful garden along the river. Nothing else for this hotel.
                For the first day, the very poor breakfast was on the terrace outside. It's a beautiful place but in January, very cold ! Even the sausages were still frozen. For the second day, the breakfast was in the restaurant... but nearly nothing to eat. Just a few taosts and jam.
                At the end of Kanchanaburi, near the famous Kwai bridge, you use a small and very uncomfortable road for a few km, and arrive in Pung wan Hotel. The place is really beautiful. But the "superior" room is sinister. You have to change for a "river view" for 500 baht per night. Pretty better, but as all the hotel, dirty, sad and noisy. If you have your car, drive 5 km to Kanchanaburi and avoid to eat the oily food of the restaurant.
                Reviewed January 06, 2009
                2.3
                Bernt from Sweden
                Group
                Stayed 2 nights in December 2008
                Not so good”
                it's a calm and silent place.
                hotel feels quite worn out. dinner was bad.
                Don't eat here, i order chicken with nuts, well i don't know what i got, but it's was not chicken. Just some hard piece that was nearly impossible to chew. I asked if they had any sightseeing tour, must be at least two person, so nothing for a single person. And the staff in the restaurant and pool was no where to find.
                Reviewed December 23, 2008
                3.0
                Kalpana from United Kingdom
                Couple
                Stayed 2 nights in October 2008
                Pung Waan Resort and Spa, Kanchanaburi”
                Location of the hotel, and the hotel grounds
                Very dated rooms, bad communication between staff, bad restaurant facilities
                Overall the hotel provides a basic standard of accommodation along the river Kwai. The rooms are not that impressive, and very dated. The hotel facilities are fine, although the restaurant was quite disappointing. We arrived at the hotel on a Friday evening at 9pm. By the time we had checked into our room it was 9.30pm. We went to the restaurant where they were supposed to be serving food until 10pm. They told us they had closed the kitchen. We were quite disappointed as there was nowhere else we could get food and we had just traveled in from Bangkok. I would not choose to stay at this hotel again.
                Reviewed October 07, 2008
                4.7
                James from United Kingdom
                Couple
                Stayed 3 nights in July 2008
                lovely scenery”
                the hotel ground are beautiful
                photos on web site show rooms and they look nice and clean from phots but this is not the reality, the rooms are old shabby and bed not comfortable
                the hotel was difficult to find,the grounds are beautiful, scenery wonderful, rooms not so clean or comfortable, staff very friendly although not to organized, we were billed for a meal we had already paid for, this was eventually cleared up and to be fair the manageress informed us we could get a reductions on price if we ever stayed again
                Reviewed September 28, 2008
                4.7
                Vincent from France
                Couple
                Stayed 1 night in August 2008
                Pung-waan Resort & Spa Kwai Yai”
                Le bar est assez sympa. Dommage qu'il n'y ait pas de terrasse. Un musicien vient mettre un peu d'ambiance.La piscine est assez agréable en revanche.
                Les chambres sont grandes mais les salles de bains laides. Pas de sèche-cheveux et beaucoup d'insectes dans ce coin. Le niveau du restaurant est moyen même si on y mange correctement. On est loin de la ville.
                L'hôtel est assez excentré et pour rejoindre ne serait-ce que le début de la ville, au niveau du pont de la rivière Kwaï, il faut compter un quart d'heure en taxi. Nous n'avons jamais réussi à payer moins de 200 baths pour le rejoindre ou le quitter, l'hôtel semblant de mèche sur les tarifs, ce qui n'est pas le cas des autres. De même, l'hôtel n'a allumé ses fontaines et son jacuzzi que lorsqu'un groupe est arrivé. Pour les autres voyageurs, en couple ou en petit nombre, rien de spécial. L'endroit est assez joli mais mérite un bon coup de rajeunissement. La nourriture n'est pas mauvaise mais n'est pas de niveau correct. Il faut choisir un lieu plus proche de la ville si l'on veut vraiment en profiter.
                Reviewed August 29, 2008
                2.3
                Alvin from Malaysia
                Couple
                Stayed 3 nights in October 2007
                Very Bad Experience”
                The reason that I choose this resort because of the Resort own website looks so attractive and well located. However that is not the case and Customer Service is poor and the front desk is rude and busy chit chating at the phone. Evening cruise is not available so don't get cheated. Breakfast in the hotel is horrible because they don't refill the food and even their own Thai guest complained as well. Cleanliness is bad because you can still see stained on the glasses and mug. What we did to avoid the disappointment we go out sighseeing the whole day. finally my advise is don't go there it is really bad experience.
                Reviewed October 31, 2007
                12345
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