Puri Saron Hotel Senggigi
Senggigi,Batulayar,west of lombok,west Nusa Tenggara, Senggigi, Lombok, Indonesia, 83355 - See map
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Senggigi part of Lombok, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gili Trawangan. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.
Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Staff Vaccination
Hygiene Plus
Wellness
97% of staff fully vaccinated
97% of on-site staff have received all necessary vaccination shots for COVID-19.
Facilities
Front desk [24-hour]
Airport transfer
Bicycle rental
Car park
Swimming pool [indoor]
Spa
Shuttle service
Free Wi-Fi in all rooms!
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The staff are outstanding ”
I'm one of those people that typically doesn't pay much attention...but the staff here are amazing and I'm talking every single one I've come across is just wonderful. Absolute credit to management! It's a Balinese style hotel and I think offers incredible value for the $. Rooms are huge. All the mod cons. They are a little outdated but the bed was comfy, the place was clean, air con cold and two free-standing wardrobes ..in case you bring friends ? ?!. The gardens are lovely. Pool well maintained. The linens are white. There's a black sand beach.... while the shops aren't in short walking distance it's like $3.50 aud go jek to the main part of sengiggi. Go jek food etc also taxi is so easy. I found the restaurant prices reasonable you wouldn't actually need to leave if you didn't want to. I think I paid c $5.50 aud for my indo curry in the restaurant last night and it was yummy. Breakfast is ok.... they made some toast for my fussy 3 year old which was lovely the rest was indo fare. The coffee is horrible but I guess it's hard to be perfect right ? Do yourself a favour ajd go to the wildlife park... you can bath elephants. I got to play with an orangutan
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Try this for Lombok ”
Budget friendly hotel with awesome hospitality always ready to help very calm and quiet place you can really enjoy a beer in the pool side with light music
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Happy”
Kamar yg bagus dan fasilitas lengkap Cocok but healing sndiri
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Great price”
The building is old, but the value is unbeatable
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Quiet hotel that is close to the beach ”
The memorable thing about this hotel is that it is connected to the beach. We also love how helpful the staff were at trying to find for us the extension. We were slightly disappointed with the breakfast provided though- but perhaps it is because it was during monsoon season.
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Clean, comfy, good value for money”
Great Pool and good breakfast, kindly staff who help you with everything
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Good choice”
Good choice in SENGGIGI
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Dear Hisham, Mr warmest greetings from Puri Saron Senggigi thank you for your stay with us during your holiday in Lombok, your review is support us to make better service and comfortable stay, we hope you will be back soon and stay with us in your next holiday. your review is very valuable for our next costumers kind regards Management
Acceptable”
The hotel location is very disappointing and far away from Central Senggigi. Difficult to find good restaurants nearby and had to catch a taxi to the find a good restaurant to eat. Wifi was a big issue as it could not be accessed at all from our room and it was very disappointing because we needed it to plan for our daily activities. Breakfast was average. On our first day, we asked assistance from a receptionist to plan for Gili Islands tour. This employee referred us to Lombok Buana tour operator. Based on our trust with the hotel staff to recommend us a good tour operator, they actually referred us to a dishonest tour operator. The tour price quoted was significantly higher than the standard price. As it was our first day , we did not know and trust that it was the best and fair price for the tour. Unfortunately, we ended up being ripped off and the service was not very good at all. The tour operator made excuses and skipped a lot of scenic locations.
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Dear Indahwati Warmest greeting from Puri Saron Than you for your review and we are very sorry for your inconvenient during your stay with us and about the tour we are really sorry you cannot enjoy it because of the price so it is will be our concern to check the rate and the program of tour in lombok so we can decided to offer to the guest Kind Regards Management
Worst hotel I've visited (poisoned)”
First (and unfortunately not worst,) our room had so much toxic air freshener spray you could taste it. Opened the windows and left it for 2 hours, still reeked. Then we heard a machine running and started smelling other chemicals. They had filled the entire hallways with moquito fog (also poisonous chemicals) and it was coming into our room. We were forced to sprint through the thick chemical fogged hallways to fresh air. I'm not a chemical phobe, but this was insane by any standards. My girlfriend and I have terrible headaches and I'm worried about the health consequences of such a huge dose of chemicals. We left the hotel immediately. If you value your health, stay far away from Puri Saron.
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AWESOME PLACE!”
Puri Saron Senggigi is a gem of a resort, right next to a peaceful beach. Beautiful layout and landscape plus the pool was a nice touch. Rooms are clean and well equipped with all amenities. From check in till the last day all the staff was very friendly and cheerful. A big thanks to Harnom, the housekeeping supervisor who made the stay pleasant. Very hardworking staff, always smiling and goes the extra mile to make each and every guest feels at home. The resort is very lucky to have a staff like him there. Ketut from the restaurant is a great server as well. Pak Saiful’s special cocktail(Saiful’s cocktail) is to die for, super experienced bartender with tons of knowledge in beverages. The security guards are also very friendly and always willing to give directions and recommendations about Lombok. Breakfast was decent with good selection of hot and cold food and the food taste good! Kudos to the chef👍🏽. Would recommend any kind of traveler to go and experience the Lombok hospitality in Puri Saron Sengigi. Located just 5 minutes away from Senggigi town, resort provides free shuttle to town, and the Bangsal Ferry terminal to Gili islands is about 40 minutes away by taxi or scooter. Thank you very much to all Puri Saron Sengigi staff.
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Dear UMA Warmest greeting from Puri Saron Lombok thank you for your time to review puri saron, we appreciate for that because it is very valuable to keep on and up grade our service to make all our costumers fell as your felt, we hope you will be back soon and meet with all of our staff who will ready to serve you, we hope you will be back soon to puri saron. Kind Regards
Nice hotel, conscientious staff, bargain price”
I concur with every favorable comment regarding this property--especially as far as cleanliness, picturesque setting, and value for money are concerned. Reception was cordial; staff were friendly; grounds and accommodations could only be described as immaculate. Actually, the gardening is spectacular--in a lush, varied, and understated way. As previously pointed out, rooms are dated but well maintained. Opened one year before the Asian financial meltdown in 1997, the Puri Saron was clearly intended for bigger things. Now most rooms above the ground floor are closed, and no money appears to have been invested in this property during the past decade. Like the rest of Lombok's tourist industry, the Puri Saron has suffered--the result of hard economic times, a pogrom that either wiped out or expelled the Indonesian Chinese, and intermittently poor airline service via Bali's Denpasar airport. As a result, hotel accommodations in Lombok remain a bargain, especially in comparison with Bali's ever-escalating room rates. Agoda offers the best deals and surest confirmations. My (superior) room at the Puri Saron was US$33, including tax, service, and breakfast. Food was just okay; there are better restaurants in town (Asmara, De Quake, to name a couple). No shuttle service from the hotel to Senggigi, but Rp.10,000 taxis and motorbikes abound. The only sour note: To Puri Saron's great dismay, an open-air karaoke has opened across the street. That racket continues until very late at night. In your room with doors and windows closed and a/c running, you can hardly hear the noise. But outside, there is much, unfortunate disturbance of the peace...
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Dear Montague Mr. Thank you for taking the time to review our property,your comments are very much valued.we appreciate your comments regarding our customer service and ongoing upgrades.our staff are trained to provide only the best in customer service.and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Puri Saron Hotel Senggigi. Best regards Stanislaus Gun Mr.
Excellent value for money”
Located just around the headland north of Senggigi town on Kerandangan beach, this is a perfect place to unwind. Just a few minutes walk to reach the centre of Senggigi the hotel offers a shuttle bus if required. When we required it the driver couldn't be found so they paid for a taxi instead - astoundingly good service! The rooms are very comfortable with stacks of antique wooden furniture and excellent outside bathrooms with modern fittings. The hotel grounds are immaculately kept and the pool is a delight. We just couldn't understand how we were virtually the only people staying here! The hotel has it's own spa too. Only downsides were the slightly overpriced restaurant and having to use the wi fi internet at either the restaurant or lobby - the signal wasn't strong enough to reach the rooms. Breakfast was the best we've encountered in Indonesia with a full Western or Indonesian buffet available. Loved it!
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Dear David Mr. Thank you for taking the time to review our property,your comments are very much valued.we appreciate your comments regarding our customer service and ongoing upgrades.our staff are trained to provide only the best in customer service.and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Puri Saron Hotel Senggigi. Best regards Stanislaus Gun Mr.
Great Place for a Great Price”
The staff at Puri Saron were amazing and always went out of their way to help us. This is a great place in a great location that is quiet and has beautiful views. The rooms were quite basic but completely satisfactory for what we were after and also considering the price. We stayed in a Suite, which was lovely. Would stay here again for sure.
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Dear Jacque Mr. Thank you for taking the time to review our property,your comments are very much valued.We appreciate your comment regarding our customer service and ongoing upgrades. Our Staff are trained to provide only the best in customer service and we are pleased that you found value and hospitality during your stay.We look forward to seeing you on your next trip to Puri Saron Senggigi. Best regards Stanislaus Gun Mr.
Service with a smile”
From the moment we walked into Puri Saron, we were treated as valued customers and nothing was too much trouble for the staff especially those on the front desk. Rooms were set in a lovely garden with an inviting pool. Meals at the restaurant were very good.
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Dear Ernest Mr. Thank you for taking the time to review our property,your comments are very much valued.we appreciate your comments regarding our customer service and ongoing upgrades.our staff are trained to provide only the best in customer service.and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Puri Saron Hotel Senggigi. Best regards Stanislaus Gun Mr.
Had requested a quiet room...”
Prior to our visit I hade contacted Puri Saron Hotel Senggigi to let them know that we were on a honeymoon and that we requested a calm and quiet hotel to stay at and a quiet room as well. In the respons from the hotell they informed me that they could accomodate that. Unfortunately when we came to the room we saw that it was a Connecting room(!), i.e. two rooms with a shared doors (double) between them. It felt a bit uneasy sharing a door like that. Even more so when we came back to the room after dinner and heard the neighbours. We could hear everything they did and said. NOT what we had agreed upon. The staff tried to help though, we got another room that night, that was noisier and a lower standard. Got yet another room the day after, that had 4-5 school girls in it as neighours so it was Even noisier. Friendly staff, but i've never heard as many "I'm Sorry sir" before. After 4 days of the continuation of these unfortunate events we cut the stay short and left Puri Saron.
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Dear Johan Warmest greeting from Puri Saron Lombok thank you very much for your time to review our property,We are very sorry for inconvenient during your stay with us and all your review will be our concern to upgrade our hotel and our service,also for our staff so once again pleased to apologize us for inconvenience and we hope you will still choose puri saron as your place to stay when you have holiday in senggigi. thanks & Regards Management
Great stay”
Really enjoyed the stay here. Staff attentive, private beach, room service available 24hrs, large rooms with nice views, breakfast buffet was great. Shuttle runs to the main senggigi area at 9am, 11am, 1pm, 3pm, 5pm & 7pm.
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Dear mohammed Warmest greeting from Puri saron Senggigi thank you for your time to review puri saron senggigi fantastic to hear that you were enjoyed your stay with us during your holiday in lombok, we hope your next holiday you will choose our property to accommodate you. warmest regards
Perfect services, friendly staff, I recomend”
Very nice hotel, with exceptional breakfast. All staff is very kind, they can help you with almost everything. Nice place to start daily trips. We have stayed there for one week and never got bored. You can explore Gilis, North Lombok, Mataram, Secret Hills, Kuta etc.
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Dear Jakub, Mr Warmest greeting from Puri Saron Senggigi thank you for your time to revie puri saron , we are happy to hear your holiday was great and enjoyed your stay in puri saron senggigi, your review is valuable for our next costumer and we hope we can meet in puri Saron senggegi soon. Warmest regards
Upset ”
I booked a twin sharing and made a request quiet room required. I received a message from them that my request was approved. When I arrived, we were given a king bed room. We requested to change and all twin rooms were taken and we were given either in level 3 (no lift) or ground floor right beside the lobby. Another option was at the far end which the whole block would be occupied by us only. It’s so creepy there! Ended up we took the room besides the lobby. It took more than 30 mins to check into the room. And it was so noisy at night if there were guests chit chatting and laughing at the lobby! The worst part was, we couldn’t receive WiFi signal inside the room. So we spent a lot of time sitting outside the room to use our phones and laptops. Other than these hiccups, everything went well. There is a shuttle to take guests to nearby restaurants and mini marts or it takes Rp 8,000 to catch a taxi there. The hotel is right at the beach and we enjoyed the sunset there In the evening.
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Dear Lei Mr warmest greeting from puri saron senggigi thank you for your time to review puri saron senggigi and we are happy to hear your respond during your stay with us, we are very sorry for your inconvenience during your stay because of the room and no lift for up floor and it will be our concern to upgrade our service and our facilities, we hope you will listing puri saron in your next holiday as a place to accommodate you. thanks and regards
Value for money for a hotel beside beach”
Many describe this hotel as rundown hotel. however, in my opinion, the hotel is nice. The room is clean with unique decoration. The beach is just walking distance from Hotel Restaurant & Pool. They do provide in room service for massage
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Dear Nurul Ms. Thank you for taking the time to review our property,your comments are very much valued.we appreciate your comments regarding our customer service and ongoing upgrades.our staff are trained to provide only the best in customer service.and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Puri Saron Hotel Senggigi. Best regards Stanislaus Gun Mr.
best budget hotel in Lombok”
the standard room is so big, nice view , nice ambience.. but the location not many food around the hotel.. so i just using go-food to grab some food or eating in the hotel restaurant. the staff also have good services.
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Dear Audy Ms. Thank you for you taking the time to review our property,your comments are very much valued.We appreciate your comments regarding our customer service and ongoing upgrades,we hope as soon as posible many food around hotel location . We look forward to seeing you on your next trip to Puri Saron Hotel Senggigi. Best regards Stanislaus Gun Mr. Sales Manager