Puteri Garden Hotel

Dirty room, broken door, access card can't open the room and many more issues.

If you are a solo female traveller, you are not advised to go alone since it's a small town and very quiet at night especially in the alleys. The only nearest convenience store is Speedmart99. For Muslim travellers, it'll be hard to find restaurants around here. However, there's a Japanese restaurant next door, (not muslim friendly)

Firstly when we check in..The staff PR was not good at all. They gave us a room in 2nd floor but we requested for highest floor. The front office staff said highest floor is closed. The moment we entered the room in 2nd floor...it was so smelly and luckily we noticed the window was open and the lock broken.. We immediately called the staff and they gave us another room in 5th floor. That was the floor we requested earlier and the front office staff said that floor was closed but how come they giving the same floor. That floor was so quiet and it looks like a ghost house. Seriously we immediately out from the hotel and book another hotel thru Agoda. I paid earlier thru my debit card and I believe i cant claim back the money. My advice please take this room from Agoda group of company.

should provide drinking water ... 2 @ 500ml

next time will opt to other hotel

No comments

Almost everything in the rooms was in poor condition: Door didn't close properly, TV image discolored, electricity going off and on without warning, using water heater would cause lights to flicker, fridge shelf rusted, etc. Only worth it as a place to store your luggage while you go about your actual business for the day, and sleep for the night.

Location in heart of klang, parking no issue. Decent place to stay.

Staff not helpful when asked about using services in the room. No bottled water in the room. Poor quality of facilities.

Exactly what you would expect for the excellent price range. Staff very helpfull. Manager went out of his way to assist us getting a taxi during a busy period. Room was basic but clean.