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View, Puteri Gunung Hotel in Bandung
Superior Terrace - Room plan, Puteri Gunung Hotel in Bandung
a large swimming pool in front of a large building, Puteri Gunung Hotel in Bandung
Swimming pool [outdoor], Puteri Gunung Hotel in Bandung
Swimming pool [outdoor], Puteri Gunung Hotel in Bandung
a large white building with a blue sky, Puteri Gunung Hotel in Bandung
a garden filled with lots of green plants, Puteri Gunung Hotel in Bandung

Removed from saved list

8.0

Excellent

1,354 reviews

1,354 reviews

Breakfast10
View10
Housekeeping8
See map
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Dusun Bambu Family Leisure Park 6.0 km
Sari Ater Hot Spring 8.4 km
Rumah Mode Factory Outlet 8.7 km
Ciater natural hot spring 8.7 km
Paris Van Java 9.5 km
Geology Museum 10.1 km
Gedung Sate 10.3 km
Braga Street 12.1 km
Bandung Grand Mosque 12.7 km
Trans Studio Bandung 12.8 km
Nearby landmarks
De' Ranch 580 m
Putri Mountain 730 m
De Ranch - Lembang 730 m
Posyandu Melati RW 05 Cibogo 890 m
Junghun Nature Reserve 950 m
Apotek Pratama 1.1 km
Delman 1.1 km
Bidan Halimah 1.1 km
Posyandu 1.1 km
Puskesmas Lembang 1.1 km
2021

Puteri Gunung Hotel

Jalan Raya Tangkuban Perahu KM 16-17, Lembang, Bandung, Indonesia, 40391 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Lembang part of Bandung, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 4 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.

Highlights

Check-in [24-hour]

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Daily housekeeping

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [outdoor]

Sauna

Luggage storage

Spa

Your dates are popular among travelersPopular destination! Properties in Bandung are being booked every minute!
Value for money7.8
Distance to city center10 km
Location rating8.6
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport11.7 km

Rooms available at Puteri Gunung Hotel

Grand Deluxe Twin Beds
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Superior Terrace
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Penthouse
...
  • Room size: 160 m²/1722 ft²
  • Non-smoking
Enter dates to see prices
Family Suite
...
  • Room size: 70 m²/753 ft²
  • Garden view
  • 1 queen bed & 2 single beds
Enter dates to see prices
Deluxe Garden Twin
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe Garden Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Suite Room
...
  • Room size: 64 m²/689 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Superior Flat Room
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Terrace Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices

Frequently asked questions

Is car parking available at Puteri Gunung Hotel?

Puteri Gunung Hotel offers car park free of charge for all travelers traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What points of interest are near by Puteri Gunung Hotel that are in walking range?

While staying at Puteri Gunung Hotel, jump start your trip by exploring the nearest point of interest in walking distance to the property such as De' Ranch.

What public parks are nearby Puteri Gunung Hotel?

While remaining at Puteri Gunung Hotel, enjoy your morning or evening stroll at nearby park which include Kebun Begonia and Happy Farm.

How long do guests generally stay at Puteri Gunung Hotel?

Verified past guests that have stayed at Puteri Gunung Hotel had an average nightly stay of 1 night at this property.

What is the typical rating that past Solo travelers' have given to Puteri Gunung Hotel?

Past solo travelers that have stayed at this property have given Puteri Gunung Hotel an average rating of 7.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Puteri Gunung Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.

What is the closest airport to Puteri Gunung Hotel?

The nearest airport to Puteri Gunung Hotel is Penggung Airport, 101.0 km away.

Is breakfast offered at Puteri Gunung Hotel?

Wake up to an incredible buffet breakfast at Puteri Gunung Hotel. Guest visitors can enjoy breakfast offered with an additional charge of 121000 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

See map

Explore the neighborhood

What people love about Puteri Gunung Hotel

  • 8.8

    Excellent
    Staff 

    "The condition of the hotel is clean and beautiful, the staff is very kind and helpful."

    siti

    |

    September 27, 2022

  • 9.2

    Exceptional
    Location

    "In side wide street so easy to spot on.Room is big,pool ok and hotel old but renew.Good view"

    Siti

    |

    January 31, 2023

  • 9.6

    Exceptional
    Location

    "Perfect location to go anywhere in Lembang"

    Arie

    |

    July 22, 2022

Property ranking|Compared to 2,222 Bandung properties
See all rankings
Room size
60 sqm.
Room comfort score
6.7/10
Couples review score
8.3/10
Location score
8.6/10
Bigger than
98
%
of Bandung properties
Better than
91
%
of Bandung properties
Better than
88
%
of Bandung properties
Better than
87
%
of Bandung properties
Overall rating:

8

Excellent
1,354 reviews
Cleanliness
7.6
Facilities
8.0
Location
8.6
Read all reviews >
What travelers say they love:
Room and facility is very comfortable.
Eddy from Indonesia
Couple
More about Puteri Gunung Hotel

More about Puteri Gunung Hotel

Puteri Gunung Hotel

Maximize your Bandung adventure with a stay at Puteri Gunung Hotel. Your vacation just took an exciting turn at Puteri Gunung Hotel -- only 12.6 km from the popular Trans Studio Bandung and perfect for thrill-seekers!
The superior services and facilities offered at Puteri Gunung Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service and luggage storage.
While lodging at this wonderful resort, a charming and cozy on-site fireplace will keep you warm on cold days and nights. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Puteri Gunung Hotel. To enhance your stay, some rooms at the resort come with linen service. The specially-designed rooms at Puteri Gunung Hotel offer a layout option like a balcony or terrace. The resort's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Puteri Gunung Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Regardless of any dietary restrictions you may have, you'll eat well at Puteri Gunung Hotel which has a selection of halal options.
Puteri Gunung Hotel promises you a fun-packed holiday with a variety of activities and facilities. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps. Stay active in holiday style with sporty activities including horse riding.


Around the property

Venture outside Puteri Gunung Hotel and explore Bandung during your stay. Your journey through Bandung can be completed with a short shopping stop at Rumah Mode Factory Outlet located 8.6 km away. Learn about the city's art history with a day at Geology Museum located 9.9 km away, where you can see collections by famous artists.


Reasons to stay here

This resort's facilities score higher than 87% of accommodations in the city.
Verified reviews for this resort's food and dining options score it better than 95% of accommodations in the city.
This accommodation beats more than 90% of competition in the city on room comfort.

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Amenities and facilities

Very good
Facilities

8

Most talked about facilities

Breakfast

15 mentions

Swimming Pool

10 mentions

Food & Dining

8 mentions

Housekeeping

6 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Garden
  • Horseback riding
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Table tennis
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids facilities
  • Playground
  • Swimming pool [kids]
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Rental car
  • Shuttle service
Available in all rooms
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • American
  • Asian
  • Buffet
Restaurants on site
Tangkuban Perahu
  • Cuisine: Indonesian
  • Menu: Buffet, A-la-carte

Location

Jalan Raya Tangkuban Perahu KM 16-17, Lembang, Bandung, Indonesia, 40391
Excellent
Location

8.6

Airports
  • Husein Sastranegara International Airport (BDO)
    11.7 km
  • Kertajati Intl Airport (KJT)
    61.1 km
Public transportation
  • Cicaheum Bus Terminal
    10.6 km
  • Bandung Train Station
    11.9 km
Hospital or clinic
  • Posyandu Melati RW 05 Cibogo
    890 m
Shopping
  • Rumah Mode Factory Outlet
    8.7 km
Cash withdrawal
  • ATM
    770 m

What's nearby

Popular landmarks
  • Dusun Bambu Family Leisure Park
    6.0 km
  • Sari Ater Hot Spring
    8.4 km
  • Rumah Mode Factory Outlet
    8.7 km
  • Ciater natural hot spring
    8.7 km
  • Paris Van Java
    9.5 km
  • Geology Museum
    10.1 km
  • Gedung Sate
    10.3 km
  • Braga Street
    12.1 km
  • Bandung Grand Mosque
    12.7 km
  • Trans Studio Bandung
    12.8 km
Nearby landmarks
  • De' Ranch
    580 m
  • Putri Mountain
    730 m
  • De Ranch - Lembang
    730 m
  • Posyandu Melati RW 05 Cibogo
    890 m
  • Junghun Nature Reserve
    950 m
  • Apotek Pratama
    1.1 km
  • Delman
    1.1 km
  • Bidan Halimah
    1.1 km
  • Posyandu
    1.1 km
  • Puskesmas Lembang
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center10 km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)121000 IDR
The property
  • Number of floors2
  • Number of restaurants2
  • Number of rooms 128
  • Room voltage220
  • Year property opened1990
  • Most recent renovation2010

Property announcements

Hot water provided based on schedule every: Weekday 05:00 AM - 09:00 AM, 04:00 PM - 09:00 PM and Weekend 05:00 AM - 10:00 AM, 04:00 PM - 09:00 PM. Kindly contact the property for further details.

The Restaurant and Room Service available every weekday from 07:00 AM to 02:00 PM and Weekend from 07:00 AM to 10:00 PM. Please contact the property for further details.

Reviews of Puteri Gunung Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness7.6
Facilities8.0
Location8.6
Room comfort and quality6.7
Service8.3
Value for money7.8
High score for Bandung
Rating
9+ Exceptional (239)
8-9 Excellent (97)
7-8 Very Good (154)
6-7 Good (79)
<6 Below Expectation (138)
Time of the year
Mar - May (173)
Jun - Aug (167)
Sep - Nov (137)
Dec - Feb (230)

Show reviews that mention 

Showing 707 verified guest comments
12345
10.0
Exceptional
Nanda from Indonesia
Solo traveler
Superior Room
Stayed 1 night in August 2022

Exceptional”

This hotel has an Indonesian ambience, which is very cool to me. It has an enormous land. It also has various mini forests (which is very peaceful for relaxing yet enjoying the nature ambience in Bandung). The room really spacious. It smells good. Cleanliness was good as well. The breakfast also was delicious. The staffs were helpful and friendly. Probably gonna be back here for another time.

Reviewed August 20, 2022

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Dear Mrs. Nanda, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded September 11, 2022
Puteri Gunung Hotel
10.0
Exceptional
Romi from Indonesia
Family with young children
Grand Deluxe Twin Beds
Stayed 2 nights in May 2022

Great !!!!”

Great place for stay with family, the air is sooo fresh and the hotel area very comfort..my suggestion, it will be better if hotel provide light/lamp around the area so it won't be spooky at night

Reviewed June 02, 2022

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Dear Mr. Romi, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded June 03, 2022
Puteri Gunung Hotel
10.0
Exceptional
Arti from Indonesia
Family with young children
Suite Room
Stayed 2 nights in September 2022

Refreshing for staycation”

I brought my baby under one year old. The place is refreshing, breakfast is very good. I stayed in suite and the place is spacious for all my baby things.

Reviewed September 28, 2022

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Dear Mr/s Arti, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded September 29, 2022
Puteri Gunung Hotel
10.0
Exceptional
chaira from Indonesia
Family with teens
Grand Deluxe Twin Beds
Stayed 1 night in December 2019

Suitable for family vacation”

Really comfortable for family trip because it s more like a villa then a hotel which is really good. All the food is good with affordable price, so cool even without aircon, and so leafy, best hotel so far in Lembang

Reviewed January 07, 2020

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Warmest greeting from Puteri Gunung Hotel Thank you for sharing stunning review and we are honor to read the review title. All of Puteri Gunung Hotel team are very pleased to hear that we have successfully exceeded your expectations and you feel so enjoy and safe during your recent stay with us. Together with Puteri Gunung Hotel team, thank you for residing with us and we look forward to welcome you back to our hotel and once again provide you with another memorable, excellent and enriching meeting and holiday experience. Cordially, Management Puteri Gunung Hotel

Responded March 02, 2020
Puteri Gunung Hotel
8.8
Excellent
Han from Indonesia
Family with young children
Superior Terrace
Stayed 2 nights in December 2022

Best hotel with warm water pools!”

4 star hotel with 5 star features! Warm water pools is there to save the day! Very suitable for kids and toddlers. Almost perfect place to do staycation. Breakfast are superb, staffs are helpful. Pine fields are refreshing, very few hotels with this lots of trees! The only downside are the terrain very steep in the backside, my room a bit not well-maintained and room cleanliness is 5/10 for a 4 star hotel. But those could be heavily compensated with all the plus point! They just need to improve and it will all goes perfect!

Reviewed December 30, 2022

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Dear han, Warmest greetings from Puteri Gunung Hotel First and foremost allow us to thank you for sharing your experience We are pleased to learn that you have had a great experience with us and thank you very much for highlighting the hospitality that we offered. We will share highlighted issue with our team for the review and action, so that we can continue to improve our services. We are very grateful that you are impressed every aspect of our hotel. Guest satisfaction is our utmost priority and we are thanks to your feedback and comments that we are able to maintain and measure our service standards. Together with Puteri Gunung Hotel family, thank you for residing with us and we look forward to welcome you back to our hotel. Cordially, Management Puteri Gunung Hotel

Responded February 16, 2023
Puteri Gunung Hotel
10.0
Exceptional
Tri from Indonesia
Family with teens
Deluxe Garden Room
Stayed 1 night in February 2022

Puteri Gunung Hotel is The Best”

Pilihan tepat utk istirahat, apalagi utk Pengantin Baru 🤭🤭🤭

Reviewed March 12, 2022

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Dear Mrs. Tri, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded March 17, 2022
Puteri Gunung Hotel
9.6
Exceptional
Fitria from Indonesia
Family with young children
Superior Room
Stayed 1 night in February 2021

Child friendly environment. Will be back soon.”

I enjoyed to stay here. They have a huge area so in the morning, me and my family could jogging until 3000 feet, fresh air soo much because they have a lot of green area. Minus just only the old facility such as bathup and washtafel in the room. I got the cracked one. But, still working well. In this PSBB, they made a policy such us water heater time, and wifi in every room. But, I'm not bothered at all. Everything just so good for me

Reviewed February 14, 2021

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Dear Ms. Fitria, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded February 15, 2021
Puteri Gunung Hotel
9.6
Exceptional
Adriyana from Indonesia
Family with teens
Superior Terrace
Stayed 2 nights in October 2022

Hot water pool”

The hotel has hot water pools! Unfortunately the staff doesn't seem to be aware that the pools are for hot water bath and just call it kids pool since the size is small.

Reviewed October 11, 2022

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Dear Mr/s. Adriyana, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded October 14, 2022
Puteri Gunung Hotel
9.2
Exceptional
Siti from Indonesia
Family with young children
Superior Terrace
Stayed 1 night in December 2022

Good view”

Quite good hotel in the area. In side wide street so easy to spot on.Room is big,pool ok and hotel old but renew.Good view

Reviewed February 01, 2023

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Dear Siti, Warmest greetings from Puteri Gunung Hotel First and foremost allow us to thank you for sharing your experience We are pleased to learn that you have had a great experience with us and thank you very much for highlighting the hospitality that we offered. We are very grateful that you are impressed every aspect of our hotel. Guest satisfaction is our utmost priority and we are thanks to your feedback and comments that we are able to maintain and measure our service standards. Together with Puteri Gunung Hotel family, thank you for residing with us and we look forward to welcome you back to our hotel. Cordially, Management Puteri Gunung Hotel

Responded February 16, 2023
Puteri Gunung Hotel
10.0
Exceptional
Nanang from Indonesia
Family with teens
Superior Terrace
Stayed 1 night in February 2022

Service”

Kurang terawat aja. Handle pintu ada yang rusak. Overall it’s ok, good

Reviewed March 01, 2022

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Dear Mr. Nanang, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded March 17, 2022
Puteri Gunung Hotel
10.0
Exceptional
Suandi from Indonesia
Family with young children
Superior Room
Stayed 1 night in December 2020

Good and comfortable hotel ”

Good and comfortable hotel

Reviewed November 25, 2021

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Dear Mr. Suandi, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded January 07, 2022
Puteri Gunung Hotel
9.6
Exceptional
Arie from Indonesia
Couple
Superior Flat Room
Stayed 1 night in July 2022

Lokasi strategi dan makanan enak”

The room is spacious. Perfect location to go anywhere in Lembang

Reviewed July 23, 2022

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Dear Mr. Arie, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded September 11, 2022
Puteri Gunung Hotel
9.6
Exceptional
Rossy from Indonesia
Family with young children
Deluxe Garden Twin
Stayed 1 night in March 2022

overall good”

many type of rooms. good place,. please improve the cleanliness and menu breakfast. thanks

Reviewed March 27, 2022

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Dear Mrs. Rossy, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded June 03, 2022
Puteri Gunung Hotel
10.0
Exceptional
Jurex from Indonesia
Group
Superior Terrace
Stayed 1 night in August 2022

All”

The best hotel

Reviewed November 24, 2022

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Dear Mr. Jurex, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded December 01, 2022
Puteri Gunung Hotel
10.0
Exceptional
Rizky from Indonesia
Solo traveler
Superior Room
Stayed 1 night in October 2022

recommend ”

worth it for the price

Reviewed October 11, 2022

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Dear Mr. Rizky, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded October 14, 2022
Puteri Gunung Hotel
10.0
Exceptional
Annisa from Indonesia
Family with young children
Grand Deluxe Twin Beds
Stayed 1 night in October 2019

nice stay”

a very nice stay, fresh air, nice room, and the ambience is also good

Reviewed December 04, 2020

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Dear Ms. Annisa, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded December 17, 2020
Puteri Gunung Hotel
10.0
Exceptional
Diyanti from Indonesia
Family with young children
Deluxe Garden Twin
Stayed 1 night in December 2022

Exceptional”

We recomended for family trip

Reviewed January 01, 2023

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Dear Mrs.Diyanti, Warmest greetings from Puteri Gunung Hotel First and foremost allow us to thank you for sharing your experience We are pleased to learn that you have had a great experience with us and thank you very much for highlighting the hospitality that we offered. We are very grateful that you are impressed every aspect of our hotel. Guest satisfaction is our utmost priority and we are thanks to your feedback and comments that we are able to maintain and measure our service standards. Together with Puteri Gunung Hotel family, thank you for residing with us and we look forward to welcome you back to our hotel. Cordially, Management Puteri Gunung Hotel

Responded January 23, 2023
Puteri Gunung Hotel
10.0
Exceptional
Hadian from Indonesia
Family with teens
Suite Room
Stayed 1 night in February 2022

Good lanjutkan”

Kekurangannya hanya water heater terbatas

Reviewed February 08, 2022

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Dear Mr. Hadian, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel.

Responded February 20, 2022
Puteri Gunung Hotel
10.0
Exceptional
Suandi from Indonesia
Family with young children
Superior Room
Stayed 1 night in January 2022

Good Location”

Hotel relatively old but still well maintained

Reviewed January 07, 2022

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Dear Mr. Suandi, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded January 07, 2022
Puteri Gunung Hotel
8.8
Excellent
siti from Malaysia
Solo traveler
Superior Room
Stayed 1 night in September 2022

facilities ”

the condition of the hotel is clean and beautiful, the staff is very kind and helpful. next time I will come here again. there is only one cafe in front of the hotel, it makes me sick to my stomach. overall is good.

Reviewed September 28, 2022

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Dear Ms. Siti, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel

Responded September 29, 2022
Puteri Gunung Hotel
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