Puteri Gunung Hotel

Puteri Gunung Hotel

Jalan Raya Tangkuban Perahu KM 16-17, Lembang, Bandung, Indonesia, 40391
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Superior Terrace Puteri Gunung Hotel
Superior Terrace
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    Lobby Puteri Gunung Hotel
    Swimming pool [outdoor] Puteri Gunung Hotel
    Swimming pool [outdoor] Puteri Gunung Hotel
    Superior Terrace Puteri Gunung Hotel
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    Guest reviews

    7.5
    Very good
    /10
    (389 reviews)See what guests said
    10.0
    Exceptional

    "Breakfast was great, nice pool and view."

    Adji

    -

    November 13, 2016

    7.9
    Very good facilities
    Recommended by 91% of guests

    Property highlights

    • Free Wi-Fi in all rooms!

    • Sauna

    • Daily housekeeping

    • Balcony/terrace

    This property is in high demand!Last booked 12 hours ago
    Excellent
    Location
    8.3
    See map
    Excellent location
    Nearby
    Popular
  • Maribaya Park3.01 km
  • Boscha Observatorium3.17 km
  • Wisata Kampung Cikidang3.37 km
  • Jendela alam4.98 km
  • Moko Hill5.51 km
  • Kampung Gajah Wonderland5.54 km
  • Mountain View Golf Course Bandung5.65 km
  • Dago Indah Golf5.89 km
  • Pertapaan Karmel OCD5.93 km
  • Dago Pakar5.99 km
  • Value for money7.1
    Distance to city center10 km
    Location rating8.3
    Nearest airportHusein Sastranegara International Airport (BDO)
    Distance to airport11.7 km
    Select your room
    Grand Deluxe Twin Beds
    Grand Deluxe Twin Beds
    ...
    • Room size: 39 m²/420 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Superior Flex
    Superior Flex
    ...
    • Room size: 25 m²/269 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Superior Terrace
    Superior Terrace
    ...
    • Room size: 25 m²/269 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Superior Room Only
    Superior Room Only
    ...
    • Room size: 39 m²/420 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Standard Double or Twin Room
    Standard Double or Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Deluxe With View Double/twin
    Deluxe With View Double/twin
    ...
      Enter dates to see prices
      Room Deluxe Garden View
      Room Deluxe Garden View
      ...
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        Single Grand Deluxe
        Single Grand Deluxe
        ...
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          Room Standard
          Room Standard
          ...
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            Basic Double/Twin
            Basic Double/Twin
            ...
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              Have a question for Puteri Gunung Hotel?

              What people love about the property

              • 10.0
                Exceptional

                "The meal is very tasty."

                ali

                |

                April 4, 2017

              • 7.6
                Very good

                "Nice hotel with delicious and complete breakfast."

                ferly

                |

                December 29, 2016

              • 8.0
                Very good

                "Overall an enjoyable stay."

                Desmond

                |

                December 13, 2016

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              More about Puteri Gunung Hotel

              More about Puteri Gunung Hotel

              9.6
              Exceptional

              "Its a nice n pleasant stay"

              Handojo

              |

              December 26, 2017

              An overview

              Show less

              What they offer

              10.0
              Exceptional

              "We can see dear, play soccer, and and great staff."

              Agung

              |

              January 5, 2018

              Show less

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              Indonesian cuisine
              Indonesian cuisine
              Batagor & Baso Cuanki
              6.0 km Indonesian
              Cafe D'Pakar Bandung
              8.6 km Indonesian
              American cuisine
              American cuisine
              Olympia Resto
              1.4 km American, Indonesian, International
              Calista Cafe
              6.2 km American, European, Japanese
              Upper East Cafe
              6.3 km American, Asian, Cafe
              Asian cuisine
              Asian cuisine
              Natural Resto and Strawberry Land
              340 m Asian, Chinese, Fusion
              Saung Ranggon
              850 m Asian, Indonesian
              Kana
              1.9 km Asian, Indonesian

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (389)Booking.com Reviews (132)
              7.5
              /
              10
              Cleanliness7.2
              Facilities7.9
              Location8.3
              Room comfort and quality6.7
              Service7.8
              Value for money7.1
              Provided by verified guests of Agoda
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              All guests (389)
              All room types

              Show reviews that mention 

              Showing 281 verified guest comments
              12345
              8.0
              Excellent
              Muhammad from Indonesia
              Family with young children
              Superior Room Only
              Stayed 1 night in December 2018
              Nice room and garden”
              Cons: Have a drainage problem in bathroom Waiting more than 30 min during check in, and give terrace room which is smaller, and changed by reception after complain that i book superior only which is larger. Pro Garden is beautiful, so fresh and many flowers blooming Large park area Large room Helpful security staff & bellboys, not for receptionist.
              Reviewed January 05, 2019
              10.0
              Exceptional
              Darrell from Singapore
              Couple
              Superior Flex
              Stayed 2 nights in July 2018
              Exceptional”
              short getaway up to the mountain. it's 10 minutes walk down to the town where you get lots of nice food and supermarket. it's very cooling at night and nice to sit by the poolside to experience the breeze. Very safe and easy to venture around the area. there's a big swimming pool and table tennis available. nice spread of buffet breakfast as well. a quiet hotel
              Reviewed October 05, 2018
              8.8
              Excellent
              Rizky from Indonesia
              Couple
              Grand Deluxe Twin Beds
              Stayed 2 nights in September 2017
              Good breakfast but understaff”
              the breakfast quite good, but I expected more from 4 stars hotel. I could notice that they were under staff due to so many dirty plates and chaos in the breakfast area. The spoons and plates were shorts that time. And people tried to find it themselves. It's pretty chaos and unappetizing to find the food not arranged prettily
              Reviewed December 26, 2017
              9.6
              Exceptional
              Rizky from Indonesia
              Couple
              Superior Terrace
              Stayed 1 night in May 2017
              Exceed expectation!”
              I was upgraded from superior terrace to gand deluxe due to low season!! It's very spacious, clean, excellence service with a very nice view! I was quite demanding and ask to see the room before staying and they are happily showed us those rooms. DEFINITELY WILL STAY HERE, MY FAVOURITE HOTEL!
              Reviewed May 13, 2017
              9.7
              Exceptional
              nor from Singapore
              Family with teens
              Grand Deluxe Twin Beds
              Stayed 2 nights in December 2015
              Peace.Serene.Friendly Staffs.”
              The surroundings, food and staffs.
              We LOVE it here. Everything was perfect. From check in to check out! Good at Bale Bale was delicious. Staffs were very helpful and friendly. We couldn't work out water heater and called for housekeeping. In lesser than 5 mins, the maintain E guy came and showed us what we should do. They were quick to rectify problems pertaining to our rooms. We booked 2rooms. Everything was great here. We had peaceful nights and lovely days there. This is a place where I will come back with my bigger family members. Thank you for a great time, Puteri Gunung Hotel! We loved it there!
              Reviewed December 26, 2015
              8.0
              Excellent
              Enny from Indonesia
              Family with young children
              Superior Flex
              Stayed 3 nights in June 2018
              NICE”
              Hotel a bit old but its great place to stay. although we recommend its better maybe to upgrade to be better especially for bedroom and bathroom. the bed a bit uncomfortable and bathroom need to be renovate. a bit disspointed because last visit I request cable extention since the electric plug is only 1 at the room and the position is really inconvinience. but the staff never get back to me on the availability until we checkout while I have called for twice. others will be the place have great views and the pools are nice too but if can be upgrade it will be great. will surely return to this hotel.
              Reviewed June 26, 2018
              7.6
              Very good
              Shashank from Indonesia
              Family with young children
              Superior Flex
              Stayed 1 night in May 2018
              Very good”
              Better to book Deluxe rooms or higher...I think superior rooms are bit like hostel... or quite old. Staff is very good and friendly...very helpful. Great place for kids ! Great place to just chill among queit location..This was our second visit ...and we will return again
              Reviewed May 28, 2018
              8.0
              Excellent
              karen from Indonesia
              Couple
              Grand Deluxe Twin Beds
              Stayed 2 nights in March 2018
              Recommended Place ”
              Kamar di Puteri Gunung Hotel luas dan sesuai dengan request large bed & view hutan, kamar diupgrade dari Deluxe Twin Bed ke Deluxe Large Bed, tanpa extra charge. Staf hotel ramah dan sigap membantu. Area hotel luas banget dan mengakomodir kebutuhan entertaint anak maupun dewasa. Udaranya sejuk walaupun tanpa AC. Lokasi favorit green house dan swimming pool. Sedikit saran jalan menuju tempat rusa agak licin. Siaran TVnya memakai provider berlangganan yang kurang bagus sehingga buram. Secara keseluruhan bagus dan berkesan.
              Reviewed April 03, 2018
              6.0
              Shahredza from Malaysia
              Couple
              Superior Flex
              Stayed 2 nights in November 2018
              Below expectation. Over rated”
              Toilet and its bath tub very old and ruin down. Room just ok. Facilities operating hours not as stated in the publish information at the hotel. Nothing much to do at the hotel and nearby.
              Reviewed December 07, 2018
              10.0
              Exceptional
              Duane from Indonesia
              Family with young children
              Superior Flex
              Stayed 1 night in May 2018
              Comfortable and pleasant stay at this hotel”
              The hotel has good facilities and good views..
              Reviewed September 23, 2018
              7.2
              Very good
              Eric from Indonesia
              Business traveler
              Superior Flex
              Stayed 1 night in September 2018
              ok for villa hotel near cibodas area”
              ok for villa hotel near cibodas area
              Reviewed September 16, 2018
              6.8
              Good
              lyc from Indonesia
              Group
              Superior Room Only
              Stayed 1 night in September 2018
              Nice staff”
              1 night and everything ok
              Reviewed September 10, 2018
              8.4
              Excellent
              Yunus from Singapore
              Couple
              Grand Deluxe Twin Beds
              Stayed 2 nights in November 2017
              Serenity ”
              Very accommodating staffs at hand. The atmosphere in the vicinity is an example of tranquility. Surrounded by endless plantations that is very well mantained. Not much activity for the kids but ample space if they enjoy simply running around.
              Reviewed November 20, 2017
              8.4
              Excellent
              Julia from Indonesia
              Family with teens
              Superior Terrace
              Stayed 2 nights in September 2017
              2 days of refreshment ”
              First, I booked room with title "Terrace", please don't. When I first arrived, I felt uncomfortable with the room. The soggy smell made the room was spooky, even in the daylight. But I am very satisfied with the services. They offered me to change the room, I am very thankful for that. I got a new room, which was cleaner, fresher and clearly just had been cleaned up. The smell of newly washed sheet filled the room. For the hotel, you have to pay attention more to the room at terrace building, especially at the lower level. The rooms actually were nice, but perhaps you need to clean the area, it was very obvious that the area were rare to be visited by guests. The other facilities was great, beautiful garden in the hotel, and nice pool, family with children will enjoy staying here.
              Reviewed September 05, 2017
              9.2
              Exceptional
              Stefanus from Indonesia
              Family with young children
              Grand Deluxe Twin Beds
              Stayed 2 nights in June 2017
              Willing to go back”
              Stayed for 3 days 2 nights at Idul Fitri 2017. I really enjoyed alot and it become one of my best holiday experience. The weather is really good (chill mountain weather especially in morning), no need for AC, food are good cause we often ordered food from hotel due to Lembang traffic, staff are very welcome, room big enough. OVERALL I LOVE TO STAYED IN PUTERI GUNUNG AND WILLING TO GO BACK AGAIN
              Reviewed June 29, 2017
              8.0
              Excellent
              Desmond from Singapore
              Family with young children
              Stayed 2 nights in December 2016
              Overall an enjoyable stay. The suite came without air con but was surprisingly cooli”
              Overall an enjoyable stay. The suite came without air con but was surprisingly cooling. There are deers and vegetable garden too.. I would however recommend an update to the rooms and children playground.
              Reviewed December 13, 2016
              10.0
              Exceptional
              Adji from Indonesia
              Couple
              Superior Terrace
              Stayed 1 night in November 2016
              vacation”
              great hospitality from the staff especially from sylvia and devy for reception and another girl from restaurant,i can't remember her name was very warm upon assist me. breakfast was great, nice pool and view. very recommended for leisure around bandung
              Reviewed November 13, 2016
              6.3
              Good
              Sean from New Zealand
              Family with teens
              Grand Deluxe Twin Beds
              Stayed 1 night in March 2016
              Puteri Gunung Hotel”
              Breakfast, scenary
              We were grateful that the Puteri Gunung still had rooms available over the Easter weekend after a last minute booking. Unfortunately, the room only had single beds which didn't please my wife. The room was quite dusty and musty smelling when we arrived, but was duly cleaned when requested (and quickly too) and so we were happy with that. The room had lovely scenery looking out over trees. Breakfast was good, with a good selection of dishes to choose from at the buffet. Would stay here again.
              Reviewed March 28, 2016
              8.7
              Excellent
              trini from Indonesia
              Family with young children
              Grand Deluxe Twin Beds
              Stayed 1 night in July 2015
              lovely garden hotel”
              clean garden, deers to feed, nice swimming pool
              Calm and relaxing stay. The kids can run around in the grass and feed the deers. They enjoyed the swimming pool which was clean not a single drop of leaf in it. The staff was helpful. We are definitely coming back for a weekend getaway
              Reviewed July 09, 2015
              4.3
              deden from Indonesia
              Family with young children
              Stayed 1 night in March 2014
              the room smell so bad”
              good location only
              We were very thankfull that we got free upgrade to garden suite. unfortunately the room was smell so bad in the entire room and make us felt uncomfortable. We checked out early in the morning because couldn't stand with that.
              Reviewed April 03, 2014
              12345
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