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Puteri Wing - Riverside Majestic Hotel

"My favourite was the staffs’ hospitality."

Norhanies - December 16, 2019
Superior Puteri Wing - Riverside Majestic Hotel
Lobby Puteri Wing - Riverside Majestic Hotel
Lobby Puteri Wing - Riverside Majestic Hotel
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Puteri Wing - Riverside Majestic Hotel

Jalan Tunku Abdul Rahman , Kuching City Center, Kuching, Malaysia, 93756 - See map
Free Wi-Fi
Property highlights
Front desk [24-hour]
Hassle-free check in
Close to Chinese Museum
Within 320 m of property
See map
Popular landmarks
Sarawak Plaza 20 m
The Tun Jugah Foundation 70 m
Upside Down House Kuching 90 m
Standard Chartered Bank 90 m
Cat City 100 m
Miami 130 m
Cyber City 150 m
Mohamed Yahia & Sons 180 m
Popular Book Co 180 m
Maybank 250 m
Nearby landmarks
Chinese Museum 320 m
Cat Monument 360 m
Kuching Esplanade 540 m
Sarawak Museum 950 m
Sarawak Orchid Garden 2.54 km
Cat Museum 3.76 km
Semenggoh Nature Reserve 17.81 km
Mount Santubong 19.64 km
Sarawak Cultural Village 21.77 km
Jong's Crocodile Farm & Zoo 22.55 km
9.0

Exceptional

Location rating score

Inside city center
Popular neighborhood
  • Located in heart of Kuching

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Cheaper than 77% of all properties in Kuching in the last 24 hoursCompared to 437 Kuching properties at Agoda for various dates
Value for money8.3
Location rating9.0
Nearest airportKuching International Airport (KCH)
Distance to airport7.9 km

Rooms available at Puteri Wing - Riverside Majestic Hotel

Very good
Room comfort & quality
7.9
Business Suite
...
  • Room size: 54 m²/581 ft²
  • River view
  • 1 king bed
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Club Superior
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds or 1 king bed
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Superior
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds or 1 king bed
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Superior (Best Available Rate)
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds or 1 king bed
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Deluxe
...
  • Room size: 26 m²/280 ft²
  • River view
  • 1 king bed or 2 single beds
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Business Suite River View
...
  • Room size: 52 m²/560 ft²
  • Shower and bathtub
  • 1 king bed
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Junior Suite (Bed and Breakfast)
...
  • Room size: 60 m²/646 ft²
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Special Offer - Superior Twin City View
...
  • Shower
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Deluxe Double Room City View
...
  • Shower
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Superior Double Room Canal View
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Puteri Wing - Riverside Majestic Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Puteri Wing - Riverside Majestic Hotel?

For those who wish to drive their own cars, Puteri Wing - Riverside Majestic Hotel has a car park available for guests. Parking is free for guests.

Is breakfast offered at Puteri Wing - Riverside Majestic Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Puteri Wing - Riverside Majestic Hotel. There's an additional charge of 46 MYR for adults and 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Puteri Wing - Riverside Majestic Hotel?

Puteri Wing - Riverside Majestic Hotel features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Puteri Wing - Riverside Majestic Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Puteri Wing - Riverside Majestic Hotel.

Can business events be hosted at Puteri Wing - Riverside Majestic Hotel?

On-site venues and convenient event services make Puteri Wing - Riverside Majestic Hotel an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 200 people. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Puteri Wing - Riverside Majestic Hotel?

Puteri Wing - Riverside Majestic Hotel does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Puteri Wing - Riverside Majestic Hotel

  • 7.6
    Very good
    Location

    "City center, good location."

    Lee

    |

    December 19, 2019

  • 9.2
    Exceptional
    Location

    "Good food and near city."

    Adila

    |

    March 12, 2020

  • 9.2
    Exceptional
    Staff 

    "Good service and staff."

    Adila

    |

    March 12, 2020

Property ranking|Compared to 437 Kuching properties
See all rankings
Room comfort score
8.0/10
Location score
9.0/10
Room size
30 sqm.
Couples review score
8.3/10
Better than
95
%
of Kuching properties
Better than
91
%
of Kuching properties
Bigger than
91
%
of Kuching properties
Better than
89
%
of Kuching properties
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Overall rating:
8.3
Excellent
9,051 reviews
Cleanliness
8.1
Facilities
8.0
Location
9.0
Read all reviews >
What travelers say they love:
Really comfortable and peaceful
ROSELIND from Malaysia
Business traveler
More about Puteri Wing - Riverside Majestic Hotel

More about Puteri Wing - Riverside Majestic Hotel

Located in close proximity to the Sarawak River, the hotel features well equipped and spacious rooms that command panoramic views of the residing river. Enjoying a convenient location amidst a variety of recreational pursuits, a shopping mall that houses a bowling alley and cinema is just minutes away. The Tua Pek Kong Temple and historical Fort Magherita are also just a ten minute walk away. This luxury hotel and its enviable location are complimented by the hotel's vast recreational facilities. After a busy day cutting deals or enjoying the sights of this vibrant city, dine at the on-site restaurants that serve a variety of Western and Asian cuisine. The hotel's elegant and cozy lounge bar offers an array of exotic and traditional drinks. The outdoor swimming pool is also a great way to unwind. Puteri Wing - Riverside Majestic Hotel is ideal for both business and leisure travelers.

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Most talked about facilities

Breakfast
261 mentions
Housekeeping
254 mentions
Food & Dining
94 mentions
View
78 mentions

What they offer

9.2
Exceptional

"Totally love this hotel."

Nurakmal

|

February 19, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Halal

Restaurants on site

Sape Restaurant
Cuisine:Asian, International
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Puteri Wing - Riverside Majestic Hotel from real guests

Overall rating
8.3
Excellent
From 9051 reviews
9.0Location
8.3Service
8.2Value for money
Agoda Reviews (7379)Booking.com Reviews (1672)
Rating via Agoda8.3
/
10
Cleanliness8.1
Facilities8.0
Location9.0
Room comfort and quality7.9
Service8.3
Value for money8.3
High score for Kuching
Rating
9+ Exceptional (1029)
8-9 Excellent (728)
7-8 Very Good (990)
6-7 Good (302)
<6 Below Expectation (402)
Time of the year
Mar - May (751)
Jun - Aug (922)
Sep - Nov (937)
Dec - Feb (841)
All guests (7379)
All room types
All languages

Show reviews that mention 

Showing 3451 verified guest comments
12345
9.0
Exceptional
Martyn from United Kingdom
Solo traveler
Stayed 2 nights in August 2012

Better than other, more expensive places!”

Nice room, good breakfast and swift, polite service.

I had stayed at the Riverside Majestic once before almost exactly a year before this stay. My room that time had a stunning view of the river. Not so this time, the room was not quite as nice and the view was mostly of just the busy town centre! But I guess that's just the luck of the draw. I had visited Kuching for work training and my employers had put me in a room in a famous, more expensive hotel which I will not name here. I then stayed on for the weekend and moved to the Riverside Majestic. I have to say I much prefer it to the first hotel. All of the staff are very polite, attentive and helpful. During my two night stay I had two problems, first with my safe for valuables and second with my internet connection,(broadband connection is free!), and within a few minutes someone was there to help me and solve the problem. The buffet breakfast was very pleasant and above average too! The hotel is in the centre of town so if you want to go on excursions you are ideally placed. I would recommend The Riverside Majestic to anyone planning to visit Kuching.

Reviewed August 16, 2012
9.6
Exceptional
Yvonne from Malaysia
Business traveler
Superior (Best Available Rate)
Stayed 2 nights in April 2019

Location, location, location”

I was in Kuching for a 3D2N business trip. Everyone was very friendly and I definitely liked it here. Riverside Majestic Hotel is locates at the centerpoint of downtown Kuching. Short walking distance to various amenities. For example, there are 7-11 and Gloria Jeans Cafe right across the street. Cinema is available just next to the hotel, on the 4th floor. Lots of great and scrumptious local delights worth explore (day and night). Topspot Food Court serves cheap but fresh seafood, Kolo Mee and Sarawak Laksa are available within 2km radius. I definitely enjoy various night lights along the riverfront which has numerous spot (e.g. city mosque and Astana) where you can stop and soak it all in. Overall it was a pleasant trip in Kuching. Hotel staff were very efficient and amicable, they smile all the time and be ready to assist travellers always.

Reviewed April 14, 2019
8.8
Excellent
Nelson from Malaysia
Business traveler
Superior
Stayed 1 night in May 2016

Strategic Location”

Hotel is located in the City Centre with close proximity to government offices, banks, shops and the Kuching Waterfront. If you are lucky, you may get a river view room overlooking the Kuching waterfront. My only complaint is the inconvenience of their carparks. The carparks are located at the adjoining Shopping complex. Most hotels would give complementary carparking to their hotel guests. Riverside Majestic subsidises their guests with a flat rate of RM3.00. On arrival, I checked in, dropped of my bags & validated my parking ticket assuming that parking was complimentary. However, I was not able to exit. Told by the guard to look for the payment machine which was located at the shopping complex. Upon payment of the RM3.00, I realised that it would have been cheaper had I not validate my parking card at the hotel counter as I parked just about half an hour. I am not too particular about paying. I just hope the hotel instal one of those payment machine in the hotel so that guests don't have to look for the machine after validating their tickets at the hotel counter. Better still, get guests to pay at the hotel counter.

Reviewed May 16, 2016
9.6
Exceptional
Mohammad from Malaysia
Business traveler
Superior
Stayed 2 nights in May 2017

Worth the money”

Overall it was a good stay in Riverside Majestic Hotel. A lot of amenities is located just around the hotel, easy to access within walking distance. Hotel also located just beside the Parkson shopping complex which is easy to reach. I also got a good rate (room price) in Agoda which is i'm consider as a good bargain. Definitely will come and stay here again whenever my visit to Kuching for the future.

Reviewed May 22, 2017
10.0
Exceptional
Quah from Malaysia
Couple
Superior (Best Available Rate)
Stayed 1 night in July 2019

Centrally located”

The Puteri Wing is the older wing of the hotel and the rooms, I dare say, need refurbishment. After all, who needs a bath tub in the toilets nowadays? It's also kinda dangerous to climb in and out of the tub, especially when its wet. But everything works well and the facilities are good. Location was superb, the Kuching Waterfront was just across the road, and it was easy to grab a Grab. Finally, the staff were very polite.

Reviewed July 18, 2019
8.8
Excellent
MOHD from Malaysia
Business traveler
Deluxe With Breakfast
Stayed 2 nights in September 2017

Nice hotel with excess to famous attraction places . Very near by to Kuching Water front. Easy find”

Kuching (family cat) monument, kek lapis bakery jus opposite to the hotel river. I has been given a rooms with the nice view with kuching river. Along the banks of kuchibg river is a lot of food stall with readonable prices. The musician with a group brand are presented every night along the kuching river. The hasa been provided with upgred to executive room due to the room that I requested are fully booked. But its ok because i has been given a room with nice view of Sungai Sarawak. The breakfast provided are so nice with variety food to choose eithier local food or western food. And the food is quite good. The hotel is nearby to the shopping complex. Just a next door. If you wanted to get a taxi, Its so easy because the ststion taxi just arround the conner of the hotel. There is a lot shops surrounding as well 24 hrs KFC restaurant, Kuching Plaza and Tun Jugah Plaza. If you interested to buy a sovineers, its about 10 minutesto reach the shop from this hotel. Overall hotels is ok

Reviewed September 23, 2017
9.6
Exceptional
Awaludin from Indonesia
Couple
Superior
Stayed 2 nights in September 2019

Strategic location and value for money”

The hotel is located in the center of Kuching city and the waterfront area. Next to the hotel is a mall called Riverside Shopping Complex. The hotel room looks a bit old but is fairly clean. Large and safe parking area. It's only a problem that the access card to the top floor was rather difficult when scanning in the elevator, it looks like the card was less sensitive. Very good service. Next time, I will come back. Thumbs up.

Reviewed September 29, 2019
9.2
Exceptional
Justine from Malaysia
Business traveler
Stayed 4 nights in July 2018

Comfortable new rooms, perfect location”

In order to be part of the energy of the Kuching Waterfront, Riverside Majestic's Astana Wing is a great choice! The rooms are large and airy and complete with all the creature comforts and conveniences of a multi-star hotel, yet at an affordable price. The booking on Agoda was without breakfast but there is plenty of opportunity to look for local breakfast and lunch at nearby coffee shops and others!

Reviewed July 06, 2018
9.6
Exceptional
Pang from Singapore
Business traveler
Superior (Best Available Rate)
Stayed 2 nights in July 2018

Perfect room for the business traveler”

I stayed for two nights on a business trip and I had a large deluxe room (lowest price room available). The wifi and internet was flawless. I'm surprised with how spacious the room was. I did feel that the pillows were too soft and offered no support, and there was no bathrobe. There is good cheap food and shops less than 20 meters away from the shopping center exit of the hotel complex. The Riverside Majestic is in the heart of the waterfront area. Though I did not get the river view I still had a bright unlocked view. The pool looks good but I didn't try it. I will stay in this hotel on my next business trip. My colleague stayed in a similar priced hotel about 1 km away and he had no access to food or shops.

Reviewed July 10, 2018
7.7
Very good
Simon from Germany
Couple
Superior
Stayed 2 nights in June 2013

Decent hotel with the best days in the past”

central location, good breakfast selection, helpful tour services

The Riverside Majestic Hotel really deserves a great review in terms of location in Kuching, breakfast and value-for-the-money. It does not deserve a lot of praise for its rooms and the somewhat run-down interior appeal so all in all, the impression is mixed. The check-in took a long time but we were compensated with a free beer in the bar while waiting. The bed was quite comfortable but the carpet in the whole hotel (room as well as hallways) was a bit smelly and seemed almost moist. I do not understand why a hotel is trying to copy the Grand Hotel style in the tropical climate. With high humidity, it just doesn't make sense to me to have everything covered with thick carpets. Other than that, Kuching is an amazing place to visit and you cannot do much wrong staying at the Riverside Majestic Hotel.

Reviewed October 29, 2013
10.0
Exceptional
Elenna from Malaysia
Couple
Deluxe
Stayed 2 nights in December 2017

Exceptional”

Our flight was delayed and can't catch our connecting flight , we were put up in a hotel in KL by Mas. Had a bad experience at that hotel and didn't sleep much because of noise from late check in guests. After arrived Kuching so depressed to hear our bags still in KL. When we arrived Riverside Majectic hotel we were so gladful that the manager on duty upgrade us to a Suite. We had a great time staying at a luxury suite with a lovely view eventhough our bags arrived 8 hrs later and this really made a big difference . Thanks to the manager who is so kind and helpful and the rest of the staffs in the hotel and it really made our stay so pleasant. We'll definitely stay in this hotel if our families from UK come for a visit in Kuching in the near future .

Reviewed December 20, 2017
9.2
Exceptional
Philip from Australia
Couple
Superior
Stayed 1 night in August 2016

Riverside views”

Central Kuching is an easily accessible food and shopping haven next to the beautiful Sarawak river. The Riverside is one of a few hotels that looks along the river from its front rooms, and all the ammenities of Kuching are close at hand. A large and expanding hotel, it has all the services expected, good restaurants, room service, tour and transport provisions, all at reasonable prices. The rooms are airy and large and there is good wifi and plenty of comfort.

Reviewed August 09, 2016
9.7
Exceptional
Agus from Malaysia
Business traveler
Deluxe
Stayed 2 nights in July 2015

Good for chilling”

Location, service and condition

I felt like a VVIP staying at Riverside Majestic Hotel. Its location is strategic and attractive. Located at the area of waterfront, the visitors can go anywhere interesting place in Kuching. I fall in love with Riverside Majestic Hotel.

Reviewed August 01, 2015
9.3
Exceptional
Philippe from France
Family with young children
Deluxe
Stayed 1 night in August 2013

Pleasant and relaxing stay”

Confortable room to stay,the hotell is just next to the shopping mall and the hotel is just at the centre of all local restaurants.

The lobby of the hotel is large, clean and very welcoming. Hotel staff is very friendly and helpful. The lift to the room is very clean . The hotel room itself is spacious and pleasant with a wonderful 270° view of kuching city and the sarawak river. Coffee bar with free coffee(in sachet) and mineral water is offered everyday. The swimming pool is large but not very child friendly as there is no playground for kids. The fitness centre is not as attractive as it is in the advertisement shown in the internet or in the voucher. In short, the hotel is good for those who wish to relax and enjoying the night view of kuching centre and the enjoying eating the local food.

Reviewed August 10, 2013
7.6
Very good
David from Malaysia
Family with young children
Deluxe
Stayed 2 nights in September 2018

Super city location”

Riverside Majestic just as its name implied located facing the scenic Waterfront. We have a great stay as the room is clean & staffs helpful. Do note there are 2 blocks of roos with Astans Wing being the newer one. The hotel cafe serve good breakfast including the infamous Kuching Laksa . Great spot to breakkie facing the scenic river. Next to the hotel is a shopping centre with surprisingly tasted real good Kuching Laksa at Uncle Bennie Cafe, a floor below Parkson Dept Store. Those who want to enjoy cruising along the river can book a ride on the sampan at a very minimal charge or the bigger cruise boat which too bad, operated once in a day. Overall a good stay . Recommended to those who are visiting the city of Kuching.

Reviewed October 01, 2018
10.0
Exceptional
Sie from Malaysia
Family with teens
Stayed 1 night in November 2011

Nice hotel and a corner room with fantastic views”

Central location with easy access to the riverside walk and shopping

Hotel staff was very accommodating and upgraded us to the deluxe room at one corner of the hotel building where you get a panoramic view of one half of Kuching city. The room was well appointed and wished we could stayed longer. Complementary buffet breakfast should cater for both eastern and western cuisine needs. The swimming pool was wonderful after a long riverside walk. Gym is well equipped.

Reviewed December 15, 2011
9.2
Exceptional
naishah from Malaysia
Business traveler
Superior
Stayed 1 night in April 2019

Good Location”

The hotel located at the city centre very near to Kuching Waterfront. The staffs are friendly, room is clean even though its a bit old (as i stayed in Puteri Wing), breakfast buffet was good.

Reviewed April 08, 2019
9.3
Exceptional
Nisfawati from Singapore
Family with teens
Deluxe
Stayed 5 nights in December 2014

Strategic hotel location”

Strategic hotel location, cozy hotel room and friendly staff.

We booked 2 deluxe rooms and stayed there for 6 days. We enjoyed breakfast from the halal kitchen but feels that the buffet spread could be improved. Theres a burger stall opposite da hotel which serves delicious burgers and mi-kolok.Their Mini Monster is a Must -Try treat. Theres a shopping centre next to the hotel which is very convenient. We also took a walk at nite along the waterfront and was expecting to see restaurants or eating places but was disappointed to see none Actually saw one but its not halal aniway. On the whole, our stay was a pleasant one. Thank you staff of Riverside Majestic Hotel.

Reviewed December 19, 2014
9.2
Exceptional
Philip from Australia
Couple
Superior
Stayed 2 nights in August 2016

Downtown Kuching”

A poular and busy hotel with a good position just across from the riverside walk and the many eating houses of Kuching. A bit old now, but that is reflected by the price, and they are building a new, upmarket, luxury tower which will be opened very soon, which will be much pricier. Pleasant staff, but the lobby is buzzing with large tour groups and transport options can get a little confusing. A good Kuching option

Reviewed August 13, 2016
8.0
Excellent
Loo from Malaysia
Business traveler
Superior
Stayed 4 nights in October 2010

Riverside Majestic Kuching”

Riverside Majestic Kuching is strategically located in the heart of Kuching's entertainment, dining, shopping and business district.

Riverside Majestic Kuching is strategically located in the heart of Kuching's entertainment, dining, shopping and business district. The hotel is only 20 minutes from the Kuching International Airport and minutes away from the major tourist attractions in the city. Overlooking the historical Fort Margherita across the Sarawak River, it commands a panoramic view of the city and the Kuching Waterfront and is adjacent to a 5-storey shopping podium with a Cineplex and bowling alleys.

Reviewed October 13, 2010
12345
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