Puteri Wing - Riverside Majestic Hotel
Superior Puteri Wing - Riverside Majestic Hotel
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8.3
Excellent
7.8% this month
/10
(6767 reviews)See what guests said
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9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Sarawak Plaza20 m
  • Standard Chartered Bank90 m
  • Cat City100 m
  • Miami130 m
  • Cyber City150 m
  • Mohamed Yahia & Sons180 m
  • Popular Book Co180 m
  • Maybank250 m
  • Monkeebar270 m
  • Grappa300 m
  • Free Wi-Fi
    2017

    Puteri Wing - Riverside Majestic Hotel

    Jalan Tunku Abdul Rahman , Kuching City Center, Kuching, Malaysia, 93756 - See map
    "The staff was most helpful, pleasant, and gracious."
    Nancy - January 5, 2019
    Exceptional reputation
    Recommended by 91% of guests
    Fantastic breakfast
    87% positive mentions
    • Located in heart of Kuching

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    Don't miss out!

    8 travelers are looking at this property right now | 13 travelers have booked today.

    Property ranking|Compared to 623 Kuching properties
    See all rankings
    Room comfort score
    8.0/10
    Location score
    9.0/10
    Review score - United States
    8.1/10
    Couples review score
    8.3/10
    Better than
    96
    %
    of Kuching properties
    Better than
    94
    %
    of Kuching properties
    Better than
    94
    %
    of Kuching properties
    Better than
    92
    %
    of Kuching properties
    Value for money8.3
    Location rating9.0
    Nearest airportKuching International Airport (KCH)
    Distance to airport7.9 km

    Rooms available at Puteri Wing - Riverside Majestic Hotel

    8.0
    Very good
    Room comfort & quality
    Business Suite
    Business Suite
    ...
    • Room size: 54 m²/581 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Club Superior
    Club Superior
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior - Room Only
    Superior - Room Only
    ...
    • Room size: 23 m²/248 ft²
    • City view
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior (Best Available Rate)
    Superior (Best Available Rate)
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 26 m²/280 ft²
    • River view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Suite Business
    Suite Business
    ...
    • Room size: 52 m²/560 ft²
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Business Suite with River View
    Business Suite with River View
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Room Capacity 5
    Room Capacity 5
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Puteri Wing - Riverside Majestic Hotel?

      Check-in at Puteri Wing - Riverside Majestic Hotel starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. The hotel front desk operates 24 hours a day.

      How do I get to Puteri Wing - Riverside Majestic Hotel?

      If you would like to drive to Puteri Wing - Riverside Majestic Hotel, a car park is available.

      Is breakfast offered at Puteri Wing - Riverside Majestic Hotel?

      Buffet breakfast is offered at Puteri Wing - Riverside Majestic Hotel from 6:00 AM to 10:30 AM. There is an additional charge of 47 MYR for adults and 15 MYR for children, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

      What are my dining options at Puteri Wing - Riverside Majestic Hotel?

      Puteri Wing - Riverside Majestic Hotel has many in-house restaurants for hungry guests to dine-in. Cafe Majestic, River Palace Restaurant and Coca Restaurant offer an extensive range of cuisines including Indian, Chinese, Thai, Asian and international. You can also choose from a delicious array of menu choices including buffet and " la carte menu options.
      For unique flavors, explore the nearby restaurants such as Topspot Food Court!

      Can special events be hosted at Puteri Wing - Riverside Majestic Hotel?

      Special events such as weddings may be hosted at Puteri Wing - Riverside Majestic Hotel. The property has indoor venues that can hold up to 1400 people.
      Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

      Can business events be hosted at Puteri Wing - Riverside Majestic Hotel?

      On-site venues and convenient event services make Puteri Wing - Riverside Majestic Hotel an ideal choice for hosting events such as meetings and conferences. The business venues at Puteri Wing - Riverside Majestic Hotel can hold up to 200 people. An extensive range of facilities and services including audio-visual equipment and Wi-Fi is available to help make your business event a successful one.
      Interested in hosting a business event? Let Puteri Wing - Riverside Majestic Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

      What is the smoking policy at Puteri Wing - Riverside Majestic Hotel?

      Designated smoking areas are provided at Puteri Wing - Riverside Majestic Hotel for guests who smoke. There are both smoking and non-smoking floors available at Puteri Wing - Riverside Majestic Hotel. Simply indicate your preference when booking on Agoda, and Puteri Wing - Riverside Majestic Hotel will place you on the requested floor type.

      Show more questions
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      What people love about Puteri Wing - Riverside Majestic Hotel

      • 8.0
        Very good

        "Nice hotel and nice view."

        mohd A.

        |

        January 13, 2019

      • 8.8
        Excellent
        Staff 

        "Staff are very helpful."

        Abdul

        |

        January 14, 2019

      • 8.0
        Very good
        Location

        "Nice location, value for money, clean"

        Ho S.

        |

        January 14, 2019

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      More about Puteri Wing - Riverside Majestic Hotel

      More about Puteri Wing - Riverside Majestic Hotel

      8.8
      Excellent

      "Great location and Service!"

      Ling

      |

      January 5, 2019

      An overview

      Show less

      What they offer

      10.0
      Exceptional

      "Very good place to stay"

      abd R.

      |

      January 12, 2019

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      Asian
      Halal

      Restaurants on site

      Sape Restaurant
      Cuisine:Asian, International
      Menu:Buffet, A-la-carte

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

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      Announcements

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      Reviews of Puteri Wing - Riverside Majestic Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (6767)Booking.com Reviews (2913)
      8.3
      /
      10
      Excellent
      7.8% this month
      Cleanliness8.1
      Facilities8.0
      Location9.0
      Room comfort and quality8.0
      Service8.3
      Value for money8.3
      Rating
      9+ Exceptional (967)
      8-9 Excellent (718)
      7-8 Very Good (954)
      6-7 Good (295)
      <6 Below Expectation (382)
      Time of the year
      Mar - May (741)
      Jun - Aug (911)
      Sep - Nov (891)
      Dec - Feb (773)
      All guests (6767)
      All room types
      All languages
      Showing 3316 verified guest comments
      12345
      8.0
      Excellent
      Lia from Brunei Darussalam
      Family with young children
      Superior (Best Available Rate)
      Stayed 3 nights in July 2019

      GREAT LOCATION”

      Hotel is at a strategic location where you can just cross the road to go to the waterfront. Yes you have to walk a fair bit to see Darul Hana Bridge & the alike but still worth it. Room is spacious for a superior with super singale bed. However, the bathroom need to be properly scrubbed especially where the soap to be placed coz it is moldy. Some frontline staff need to make an effort to be friendly but overall, I dont mind staying here again.

      Reviewed July 16, 2019
      8.0
      Excellent
      YIN from Malaysia
      Couple
      Superior (Best Available Rate)
      Stayed 3 nights in July 2019

      Old & basic”

      note: i think this is old wing. if u wan a newer room, book the astana wing. plus : cheap, good location negative: 1. old.. things "looks" not clean but i guess the stains accumulated. Anyhow, the bed is clean. 2. power outlets next to bed - not normal sockets, at least my converter/adapter not working. and hotel doesn't have any extension nor converter to lend. 3. power tripped at least twice during my stay (3 nites). but they act quite fast. it recovered in 5 mins. 4. smoke/damp smell at corridor. again, they acted on it by putting air purifier along the corridor the next day.

      Reviewed July 15, 2019
      9.2
      Exceptional
      Stanley from Malaysia
      Business traveler
      Superior
      Stayed 2 nights in June 2019

      Exceptional”

      Good

      Reviewed July 23, 2019
      10.0
      Exceptional
      Quah from Malaysia
      Couple
      Superior (Best Available Rate)
      Stayed 1 night in July 2019

      Centrally located”

      The Puteri Wing is the older wing of the hotel and the rooms, I dare say, need refurbishment. After all, who needs a bath tub in the toilets nowadays? It's also kinda dangerous to climb in and out of the tub, especially when its wet. But everything works well and the facilities are good. Location was superb, the Kuching Waterfront was just across the road, and it was easy to grab a Grab. Finally, the staff were very polite.

      Reviewed July 18, 2019
      7.2
      Very good
      NORAZIZAH from Malaysia
      Group
      Superior
      Stayed 2 nights in July 2019

      Satisfactory stay”

      The stay at Putri Wing was OK, though we expected a more lavish setting and bigger room seeing the 5-stars rating, and the amount we paid. But it's not a 5-star standard hotel. Overall, reception was friendly and attentive, food satisfactory, great location. We didn't get the river view rooms so couldn't see the expected nice view.

      Reviewed July 17, 2019
      8.4
      Excellent
      mohamad from Malaysia
      Group
      Superior (Best Available Rate)
      Stayed 2 nights in July 2019

      Great hotel ”

      We booked for rooms for attending Rainforest music festival last weekend. Nice place to stay & friendly staff. Just 10 minute walks to new attraction at Kuching Waterfront, Darul Hana Bridge. Thank you for finding my missing t-shirt .

      Reviewed July 17, 2019
      10.0
      Exceptional
      LEONORA from Malaysia
      Couple
      Stayed 1 night in January 2019

      Clean new place”

      New place, clean and nice room. the lobby is a little confusing because after you dropped off from car at the entrance you will need to walk upstairs, and there is this one counter at the drop off level which i thought is the check in concierge. food was good and we enjoyed the live jazz performance at the bar, not many people there so it really comfy and nice.

      Reviewed May 11, 2019
      8.4
      Excellent
      John from Australia
      Solo traveler
      Deluxe
      Stayed 1 night in July 2019

      Excellent”

      I always look forward to breakfast here: a big choice, very well presented.

      Reviewed July 24, 2019
      7.2
      Very good
      Alexander from Malaysia
      Family with young children
      Superior
      Stayed 2 nights in June 2019

      Housekeeping service is sucks”

      I had request for make up room twice through phone room & front desk. Leave the hotel around 1 pm and came back around 12 midnight. Surprisingly the room still the same as we left it. When I call and asked why, every one answer “oh, I don’t know anything”. For goodness sake, not so professional at all. Later next day, complaint to the front desk they only can said “ohhhhhh”. Good job team. 👍🏻 keep that attitude👍🏻

      Reviewed July 02, 2019
      8.8
      Excellent
      Khalilah from Malaysia
      Business traveler
      Superior
      Stayed 2 nights in June 2019

      Satisfactory”

      I stayed 2 nights in this hotel and experienced more than 5 times blackout. However the power was restored in a short term. It was a bit disturbing and uncomfortable. Other than that, I had a good stay and definitely would love to stay again. The staff was most helpful, pleasant, and helpful. Good location too.

      Reviewed July 01, 2019
      5.6
      Natalie from Malaysia
      Business traveler
      Superior
      Stayed 2 nights in June 2019

      Above average”

      The hotel facilities were old. TV was working, the power in the room cut off 2 times in one night, no refilled for tooth paste and mineral water for guest who staying more than 1 night. This is one of the worst hotel i had stayed so far.

      Reviewed June 29, 2019
      8.0
      Excellent
      Yong
      Business traveler
      Deluxe
      Stayed 1 night in July 2019

      Great hotel”

      Happy with the hotel

      Reviewed July 19, 2019
      8.0
      Excellent
      Yong
      Business traveler
      Deluxe
      Stayed 1 night in July 2019

      Happy with the hotel”

      great hotel and nice location

      Reviewed July 19, 2019
      8.0
      Excellent
      Yong
      Business traveler
      Deluxe
      Stayed 2 nights in July 2019

      well located hotel”

      staff were friendly,helpful, well located hotel

      Reviewed July 19, 2019
      9.6
      Exceptional
      JUWAIRIYYAH from Malaysia
      Business traveler
      Deluxe
      Stayed 1 night in July 2019

      Location”

      Good location and friendly staff

      Reviewed July 12, 2019
      8.0
      Excellent
      MOHAMMAD from Malaysia
      Business traveler
      Deluxe
      Stayed 2 nights in July 2019

      Awesome”

      Awesome

      Reviewed July 12, 2019
      9.6
      Exceptional
      RAJESWARY from Malaysia
      Family with young children
      Stayed 2 nights in March 2019

      It's was a wonderful stay except for the sharing pool”

      Astana wing guests need to share the small pool on puteri wing which is totally inconvenient as the distance is very far and the crowd is real when guests from both wings using one small pool.. Otherwise it was an excellent stay.. most of the places in walking distance only

      Reviewed April 09, 2019
      10.0
      Exceptional
      farhana from Malaysia
      Group
      Superior (Best Available Rate)
      Stayed 2 nights in March 2019

      Good services, friendly staff, good facilities..”

      I got everything I need such as a shuttle van to SCV. The staff very helpful, dedicated and friendly. They guide me how to go to penampang and get me shuttle. The hotel near to Kuching Waterfront and restaurant. They clean my room and I satisfied with all the facilities. Very recommended. Will come again if I come to Kuching. Thanks

      Reviewed March 12, 2019
      8.4
      Excellent
      mohd from Malaysia
      Solo traveler
      Superior (Best Available Rate)
      Stayed 3 nights in February 2019

      Good Location Hotel ”

      Room rate a bit pricey. Additional request for in room complimentary coffee; must pay for rm5. One of the room service female staff not friendly at all with no smiling while i ask for coffee refill Swiming pool closed by 7pm too early!

      Reviewed March 05, 2019
      7.6
      Very good
      Tin from Malaysia
      Couple
      Deluxe
      Stayed 2 nights in July 2019

      2 night stay in Kuching”

      The room we got is big and facing the river. The wings we stayed in is the older part of the hotel. Look like it needs a bit of refurbish as the carpet is old and worn out. The light/aircon controller box is really old and some of the button don't work. The toilet bowl leaks when we flush the toilet. The safe in the room was faulty and the staff could not get it fixed, so we have to use the safe down stair in the reception area. Over all it a nice hotel and value for the price we paid. Its in a good location also.

      Reviewed July 15, 2019
      12345
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      Puteri Wing - Riverside Majestic Hotel
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