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Pyramisa Cairo Suites & Casino Hotel
Pyramisa Cairo Suites & Casino Hotel
Pyramisa Cairo Suites & Casino Hotel
Pyramisa Cairo Suites & Casino Hotel
Pyramisa Cairo Suites & Casino Hotel
Pyramisa Cairo Suites & Casino Hotel
Pyramisa Cairo Suites & Casino Hotel

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7

Very good

2,773 reviews

2,773 reviews

Housekeeping5
Food & Dining2
Breakfast1
See map

7.4

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Zamalek (Gezira Island) 1.1 km
Pharaonic Village 4.5 km
The Great Pyramid of Giza 10.4 km
Musee de la Barque Solaire 10.5 km
Gizeh Plateau 10.7 km
Khafre's Pyramid 10.9 km
Menkaure Pyramid 11.3 km
Saqqara (Sakkara) Pyramids 11.9 km
Memphis and Sakkara 18.8 km
Alabaster Sphinx 21.2 km
Nearby landmarks
Cairo Sheraton Cinema 60 m
Mr & Mrs Mahmoud Khalil Museum 150 m
Casablanca 200 m
Seoudi Market 280 m
Instituto Cervantes 380 m
Nagada 390 m
Alpha Market 400 m
6 October Hospiatl 400 m
Cinema Tahrir 420 m
Golden Bird Bazaar 420 m

Pyramisa Cairo Suites & Casino Hotel

60 Giza St., Dokki, Dokki, Giza, Egypt, 12311 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dokki part of Giza, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Great Pyramid of Giza. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

640 meters to public transportation

Check-in [24-hour]

Airport transfer

820 meters to Cairo Opera House

Currency exchange

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Giza every 17 minutes on Agoda.com
Value for money6.4
Distance to city center0.5 km
Location rating7.4
Nearest airportCairo International Airport (CAI)
Distance to airport19.3 km

Rooms available at Pyramisa Cairo Suites & Casino Hotel

Two Bedroom Suite
...
  • Room size: 125 m²/1345 ft²
  • City view
  • 1 double bed & 1 king bed
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Executive Suite - Access to Executive Lounge
...
  • Room size: 49 m²/527 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Standard Three-Bedroom Suite
...
  • Room size: 77 m²/829 ft²
  • Shower and bathtub
  • 2 single beds & 1 double be...
Enter dates to see prices
Standard Double Room
...
  • Room size: 25 m²/269 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Premium Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Single Room
...
  • Room size: 22 m²/237 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Premium Two Bedroom Suite
...
  • Room size: 68 m²/732 ft²
  • Outdoor view
  • 1 double bed & 2 single bed...
Enter dates to see prices
Economy Double or Twin Room
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
Enter dates to see prices

Frequently asked questions

Does Pyramisa Cairo Suites & Casino Hotel have a hot tub?

A hot tub is one of the facilities available at Pyramisa Cairo Suites & Casino Hotel.

How much does it cost to stay at Pyramisa Cairo Suites & Casino Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Pyramisa Cairo Suites & Casino Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pyramisa Cairo Suites & Casino Hotel?

Pyramisa Cairo Suites & Casino Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 35 EGP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Pyramisa Cairo Suites & Casino Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Pyramisa Cairo Suites & Casino Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Giza with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Pyramisa Cairo Suites & Casino Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Pyramisa Cairo Suites & Casino Hotel. Adults can enjoy breakfast offered with an additional charge of 168 EGP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pyramisa Cairo Suites & Casino Hotel?

Pyramisa Cairo Suites & Casino Hotel features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Pyramisa Cairo Suites & Casino Hotel?

Pyramisa Cairo Suites & Casino Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Pyramisa Cairo Suites & Casino Hotel?

The closest train, metro, or bus station is Dokki, 640 m away from Pyramisa Cairo Suites & Casino Hotel.

What restaurants are nearby Pyramisa Cairo Suites & Casino Hotel?

Pyramisa Cairo Suites & Casino Hotel’s neighborhood is Dokki which includes popular restaurants such as Giannini’s New York Italian Restaurant, Chicken Tikka and Sudan Restaurant.

What popular shopping places are close to Pyramisa Cairo Suites & Casino Hotel?

Pyramisa Cairo Suites & Casino Hotel is located in Dokki area which features shopping places such as Golden Bird Bazaar, Gallery Loutfy and Gallery Albert.

What are popular attractions near Pyramisa Cairo Suites & Casino Hotel?

Pyramisa Cairo Suites & Casino Hotel is located in Dokki area, which is famous for attractions such as Mr & Mrs Mahmoud Khalil Museum, Fouad Wahba Exhibition and Agricultural Museum.

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See map

Explore the neighborhood

What people love about Pyramisa Cairo Suites & Casino Hotel

  • 7.6

    Very good
    Cleanliness

    "Nice clean rooms, good service and breakfast."

    Shah

    |

    September 7, 2022

  • 9.6

    Exceptional
    Staff 

    "Staff were friendly, very responsive and helpful."

    Samy

    |

    June 2, 2022

  • 10

    Exceptional

    "We had great time there"

    Sam

    |

    February 13, 2021

Property ranking|Compared to 373 Giza properties
See all rankings
Room comfort score
7.4/10
Cheapest price score
Room size
48 sqm.
Location score
7.5/10
Better than
98
%
of Giza properties
Better than
96
%
of Giza properties
Bigger than
95
%
of Giza properties
Better than
94
%
of Giza properties
Overall rating:

7

Very good
2,773 reviews
Cleanliness
6.2
Facilities
6.1
Location
7.4
Read all reviews >
More about Pyramisa Cairo Suites & Casino Hotel

More about Pyramisa Cairo Suites & Casino Hotel

Pyramisa Cairo Suites & Casino Hotel

Pyramisa Cairo Suites & Casino Hotel is a distinct addition to Giza and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Pyramisa Cairo Suites & Casino Hotel.
Pyramisa Cairo Suites & Casino Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Giza.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Pyramisa Cairo Suites & Casino Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Pyramisa Cairo Suites & Casino Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Pyramisa Cairo Suites & Casino Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Pyramisa Cairo Suites & Casino Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
A night in at the hotel's bar and nightclub can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Pyramisa Cairo Suites & Casino Hotel, for exceptional convenience and ease of dining.
Recreational facilities at Pyramisa Cairo Suites & Casino Hotel are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing hiking trails at Pyramisa Cairo Suites & Casino Hotel. Have fun with your friends or family, or even meet new people at the library and shared lounge and TV area.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Giza during your stay at the hotel. An afternoon of browsing the works at Musee de la Barque Solaire located 10.4 km away can familiarize you with the local art scene. How far are you willing to explore? Take the perfect ocean adventure with a day trip to Zamalek (Gezira Island) located 1.1 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 97% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 98% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Giza.

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Amenities and facilities
Good
Facilities

6.1

Most talked about facilities

Breakfast

5 mentions

Food & Dining

3 mentions

Housekeeping

2 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • Arabic

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hiking
  • Hot tub
  • Light therapy
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Restaurants on site

Le Chateau

  • Cuisine: International
  • Menu: A-la-carte

Free Mix

  • Cuisine: Indian, Italian, Middle Eastern
  • Menu: Buffet

The Garden

  • Cuisine: International
Location
60 Giza St., Dokki, Dokki, Giza, Egypt, 12311
Very good
Location

7.4

Airports

  • Cairo International Airport (CAI)
    19.3 km
  • Port Said Airport (PSD)
    169.5 km

Public transportation

  • Dokki
    640 m
  • Opera
    790 m

Hospital or clinic

  • 6 October Hospiatl
    400 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Zamalek (Gezira Island)
    1.1 km
  • Pharaonic Village
    4.5 km
  • The Great Pyramid of Giza
    10.4 km
  • Musee de la Barque Solaire
    10.5 km
  • Gizeh Plateau
    10.7 km
  • Khafre's Pyramid
    10.9 km
  • Menkaure Pyramid
    11.3 km
  • Saqqara (Sakkara) Pyramids
    11.9 km
  • Memphis and Sakkara
    18.8 km
  • Alabaster Sphinx
    21.2 km

Nearby landmarks

  • Cairo Sheraton Cinema
    60 m
  • Mr & Mrs Mahmoud Khalil Museum
    150 m
  • Casablanca
    200 m
  • Seoudi Market
    280 m
  • Instituto Cervantes
    380 m
  • Nagada
    390 m
  • Alpha Market
    400 m
  • 6 October Hospiatl
    400 m
  • Cinema Tahrir
    420 m
  • Golden Bird Bazaar
    420 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee35 EGP
  • Distance from city center0.5 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)168 EGP

The property

  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants2
  • Number of rooms 380
  • Year property opened1995
  • Most recent renovation2007

Reviews of Pyramisa Cairo Suites & Casino Hotel from real guests

Provided by verified guests of Agoda
Cleanliness6.2
Facilities6.1
Location7.4
Room comfort and quality7.4
Service6.5
Value for money6.4
High score for Giza
Rating
9+ Exceptional (53)
8-9 Excellent (15)
7-8 Very Good (54)
6-7 Good (35)
<6 Below Expectation (129)
Time of the year
Mar - May (50)
Jun - Aug (83)
Sep - Nov (82)
Dec - Feb (71)
All guests (478)
All room types
All languages

Show reviews that mention 

Showing 286 verified guest comments
12345
10.0
Exceptional
Karim from Egypt
Family with young children
classic
Stayed 1 night in February 2021

Amazing Experience”

The hotel is perfect in terms of location,cleanness, value for money, and the helpful and friendly staff

Reviewed February 06, 2021

See room deals

Dear Mr. Karim, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Pyramisa Suites Hotel Cairo. Regards, Hotel Management

Responded February 11, 2021
Pyramisa Cairo Suites & Casino Hotel
10.0
Exceptional
Sam from Egypt
Family with young children
Economy Double or Twin Room
Stayed 1 night in February 2021

We had agrarian time there ”

Super clean and great customer service

Reviewed February 11, 2021

See room deals

Dear Valued Guest, We would like to pass you our utmost appreciation and thankfulness for taking the time to publish your fabulous review regarding your recent vacation at Pyramisa Suites Hotel Cairo. Our special thanks to you for your lovely, praising words. We are looking forward to welcoming you back in the near future for another unforgettable stay with us at Pyramisa Suites Hotel Cairo. Regards, Hotel Management

Responded February 11, 2021
Pyramisa Cairo Suites & Casino Hotel
10.0
Exceptional
Demarlin from South Africa
Solo traveler
Economy Double or Twin Room
Stayed 12 nights in December 2020

Exceptional”

Staff were amazing and the manager was very friendly.excellent value for money.the best 5 star!!!!!

Reviewed December 15, 2020

See room deals

Dear Valued Guest, We would like to thank you very much for having been our guest recently and for taking the time to share your valuable feedback about your vacation experience. It is more than pleasing for us, that you had the most amazing, fantastic holiday at our Hotel and you highlighted so positively our standard of service. We are looking forward to welcoming you back in the near future for another unforgettable stay with us. Regards, Hotel Management

Responded December 21, 2020
Pyramisa Cairo Suites & Casino Hotel
10.0
Exceptional
Sam from Egypt
Couple
Economy Double or Twin Room
Stayed 1 night in February 2021

Dr Sam ”

Very clean & Nice hotel Great ppl

Reviewed February 07, 2021

See room deals

Dear Dr. Sam, Thank you for such a wonderful review. I was so pleased to read so many different positive comments from you. The hotel team is all extremely passionate about delivering consistent high standards of guest service at all times. Meanwhile, I will be certain to pass your comments on to all the team, who will feel very proud to hear your compliments. Regards, Hotel Management

Responded February 11, 2021
Pyramisa Cairo Suites & Casino Hotel
10.0
Exceptional
Sam from Egypt
Couple
classic
Stayed 1 night in February 2021

Best hotel”

Great and clean

Reviewed February 10, 2021

See room deals

Dear Valued Guest, We are delighted to know that you enjoyed your stay and that we achieved our standard of ensuring your holiday to be both relaxing and memorable. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Regards, Hotel Management

Responded February 11, 2021
Pyramisa Cairo Suites & Casino Hotel
10.0
Exceptional
Sam from Egypt
Couple
Economy Double or Twin Room
Stayed 1 night in February 2021

We love it ”

We had great time there

Reviewed February 13, 2021

See room deals

Dear Mr. Sam, Greetings from Pyramisa Suites Hotel Cairo! Thank you for your recent review. We are delighted with learning that you have enjoyed your stay at our hotel. We are looking forward to welcoming you back at Pyramisa Suites Hotel for another memorable stay. Regards, Hotel Management

Responded February 14, 2021
Pyramisa Cairo Suites & Casino Hotel
10.0
Exceptional
Ghukkaam from South Africa
Family with teens
Economy Double or Twin Room
Stayed 3 nights in December 2019

Cairo experience”

Just what the doctor ordered.. all smiles

Reviewed January 06, 2020

See room deals

Dear Valued Guest, Thank You for sharing your valuable feedback with us. we are glad that you enjoyed your stay with us and we all look forward to welcome you back again soon. Regards, Hotel Management

Responded January 06, 2020
Pyramisa Cairo Suites & Casino Hotel
9.6
Exceptional
Samy from Palestinian Territory
Family with young children
Grand Deluxe Double
Stayed 8 nights in June 2022

Great Hotel!”

Staff were friendly, very responsive and helpful.

Reviewed June 02, 2022

See room deals

Dear Mr. Samy, I am glad to read that your overall experience was pleasant and our service was impeccable, looking forward to welcoming you again soon. Best Regards, Hotel Management

Responded June 03, 2022
Pyramisa Cairo Suites & Casino Hotel
9.2
Exceptional
Mubarak from Saudi Arabia
Couple
Premium Two Bedroom Suite
Stayed 8 nights in May 2022

Cleaning in the staff ”

There is halema she is wonderful and great and know what she is doing I do recommend …

Reviewed May 11, 2022

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Dear Mr. Mubarak, Thank you very much for posting your excellent review and recommendations about your holiday at Pyramisa Hotels & Resorts, we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Thank you also for the recognition of our standards and your kind words about the efficiency and friendliness of our staff, your compliments will definitely be shared with the team. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Best Regards, Hotel Management

Responded May 12, 2022
Pyramisa Cairo Suites & Casino Hotel
9.2
Exceptional
Naif from Saudi Arabia
Business traveler
Standard Double Room
Stayed 3 nights in November 2019

فندق جميل”

فندق رائع يعيبه بعض الشي أثاثه القديم .. ولكن فندق رائع مرافقه ممتازة

Reviewed November 27, 2019

See room deals

9.6
Exceptional
Rinlapas from Thailand
Business traveler
Standard Double Room
Stayed 3 nights in October 2019

Very Good ”

Good location, Nice Room

Reviewed November 25, 2019

See room deals

8.0
Excellent
Othman from Saudi Arabia
Couple
Premium One Bedroom Suite
Stayed 1 night in September 2021

Best front desk ever”

I really enjoyed my short staying here And shaimaa she was really helpful and was very kind to us but the room curtains can’t be fully closed, again shaimaa is the best.

Reviewed September 10, 2021

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Dear Mr. Othman, We were privileged and delighted that you enjoyed your stay with us. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team, which has greatly motivated us all. We greatly value your patronage and look forward to accompanying you soon at our hotel. Best Regards, Hotel Management

Responded November 14, 2021
Pyramisa Cairo Suites & Casino Hotel
8.4
Excellent
Ahmed from Egypt
Family with teens
Standard Double Room
Stayed 1 night in June 2022

Excellent”

Clean rooms Poor bathrooms Good food

Reviewed June 20, 2022

See room deals

Dear Mr. Ahmed, Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences. We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided. Looking forward to welcoming you back again in the near future! Best Regards, Hotel Management

Responded June 21, 2022
Pyramisa Cairo Suites & Casino Hotel
6.4
Good
Mohammad from Egypt
Family with young children
classic
Stayed 2 nights in February 2021

Good and bad hotel in the same time”

أقمت أنا و عائلتي في الفندق في الغرفه 331 لمده يومين.. الغرفه كانت غير مريحه إطلاقا.. بها رائحه غريبه جدا و الحمام كان غير نظيف و قومت بتنظيفه بنفسي.. المراتب و السراير غير مريحه اطلاقا و السرير يصدر أصوات عندنا تتحرك اثناء النوم. لم أستطع النوم بسبب الصوت المزعج للثلاجه و مكيف الهواء اصواتهم مرتفعه جدا و بها زنه مزعجه جدا.. غير إنك و إنت داخل الغرفه تسمع الضوضاء خارج الغرفه بالممر بوضوح شديد الافطار جيد جدا جدا و متنوع و الاطعمه طازجه و لذيذه و العاملين بالفندق محترمين جدا و يحاولون المساعده باستمرار و يقدمون الخدمه بشكل رائع ووجه بشوش موقع الفندق أكثر من رائع و استمتعت به كثيرا فهو قريب من أجمل مناطق القاهره و المزارات الهامه و قريب جدا من النيل يجب الاهتمام بالغرف لأنها بشعه و بسببها لم تكتمل راحتي خلال الاقامه أردت أن اطلب الانتقال من هذه الغرفه البشعه لكنني لم أرد إزعاج العاملين لأن أصدقائي تم نقلهم من غرفتهم مرتين بسبب عدم نظافتها و كنت محرجه إن اطلب نفس الطلب ولكني اكتشفت إني كنت مخطئه عندما ظننت انني أستطيع تحمل هذه الغرفه السيئه للغايه My family and I stayed in the hotel in room 331 for two days .. the room was not comfortable at all .. it had a very strange smell and the bathroom was dirty and I cleaned it myself .. The mattresses and beds are not comfortable at all, and the bed makes sounds while we have moving during sleep. I could not sleep because of the annoying sound of the refrigerator and the air conditioner. Their sounds are very loud .. However, while you are inside the room, you hear the noise outside the room in the corridor very clearly. The breakfast is very very good and varied, and the food is fresh and delicious, and the hotel workers are very respectful and try to help constantly and provide the service in a wonderful way and face cheerfulness. The location of the hotel is more than wonderful and I enjoyed it a lot as it is close to the most beautiful areas of Cairo and the important attractions and very close to the Nile The rooms must be taken care of because they are ugly and because of them, my comfort during the stay was not compl

Reviewed February 08, 2021

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Dear Mr. Mohammed, Thank you for taking the time to tell us about your experience at Pyramisa Suites Hotel Cairo. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Pyramisa, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Hotel Management

Responded February 11, 2021
Pyramisa Cairo Suites & Casino Hotel
6.8
Good
Vickland from Saudi Arabia
Business traveler
Standard DBL Room
Stayed 2 nights in June 2019

Good location but not-so-good service”

Hotel was in a good location and rooms were nice. However, I took about 45 minutes to check-in, not helped by all the Saudis/Egyptians who refused to queue and kept on cutting my line. The hotel should consider to set-up queue poles. My room was also not made up on my first day. But the breakfast is good there.

Reviewed July 03, 2019

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6.8
Good
omar from United Arab Emirates
Group
Standard Double Room
Stayed 4 nights in October 2019

Old Hotel and un friendly stuff”

Evey they try to re doctorate the rooms but still old furnitures and small room with small bathroom.. upon checkout i call reception for late check out and he respond un friendly (( now way )) ..

Reviewed November 02, 2019

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6.8
Good
Hasan from Jordan
Couple
Standard Double Room
Stayed 2 nights in May 2022

Decent hotel but staff not helpful”

The hotel is clean and decent, however the staff were not up to the expectations

Reviewed May 25, 2022

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Dear Mr. Hasan, Thank you for your candid review, we apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience. Best Regards, Hotel Management

Responded May 25, 2022
Pyramisa Cairo Suites & Casino Hotel
7.2
Very good
Gokturk from Turkey
Solo traveler
Standard Single Room
Stayed 3 nights in February 2022

Very good”

There is a terrible loud music coming from the lobby starting at 10pm until morning.

Reviewed February 21, 2022

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Dear Valued Guest, Thank you for taking the time to tell us about your experience at Pyramisa Hotels & Resorts. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pyramisa, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you soon. Best Regards, Hotel Management

Responded February 21, 2022
Pyramisa Cairo Suites & Casino Hotel
6.8
Good
TURKI from Saudi Arabia
Solo traveler
Deluxe Double or Twin Room
Stayed 2 nights in July 2022

Bathroo tub was a not working”

Bathroo tub was a not working The hot water pressure was low

Reviewed July 19, 2022

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Dear Mr. Turki, I would like to thank you for taking time to review our hotel. We are sorry to learn that your stay was not as you expected it to be. I would like to assure you that your comments and concerns are thoroughly investigated and I sincerely apologize for any inconveniences you have experienced while staying with us. We hope to welcome you again soon for more positive experiences. Best Regards, Hotel Management

Responded July 19, 2022
Pyramisa Cairo Suites & Casino Hotel
6.4
Good
RASHED from Saudi Arabia
Solo traveler
Standard Single Room
Stayed 7 nights in September 2019

Not a five star”

Location is very good but standarad should 4 stars. Services of basic house keeping amenities is not alavailable you have to ask for I think because they need some tips

Reviewed September 16, 2019

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