Very good 7.1
Based on 4988 reviews

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About Quality Hotel City Centre

Description

Quality Hotel City Centre is perfectly situated in the center of the business and shopping areas of Kuala Lumpur. The hotel is only a stroll to several shopping complexes, authentic restaurants, Little India and the, Light Rail Transit station. Quality Hotel City Centre's more than 200 rooms and suites are well-furnished with air conditioning, a shower with bathtub, a radio, a television with satellite channels, a self-dial telephone, international direct dialing service, a mini bar, and coffee/tea making facilities. An outdoor swimming pool and a gymnasium are available, and so too is the 24-hour Benteng Coffeehouse. The hotel also provides 24-hour conference facilities, a travel desk, and ample car parking. Last, but not least, complimentary one-way shuttle service to tourist spots is also offered. Whatever the reason for your stay, Quality Hotel City Centre will make it a good one.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Massage(s)
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Indonesian
  • Malay
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Policies

Effective from December 24, 2014, room service and coffee house operation hours are from 7:00 AM to 11:00 PM.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-8 year(s) Must use an extra bed
  • Guests over 8 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 25.00 AED
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: No
Number of Floors: 19
Number of Restaurants: 2
Number of Rooms : 250
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 1986
Year Hotel Last Renovated: 2007
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Verified traveler reviews

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Very good



based on 4988 reviews
  • Cleanliness 6.8
  • Facilities 6.7
  • Location 8.1
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for money 7.3
  • Food/Dining 6.8
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Jian from Malaysia
Families with older children
Family Deluxe - 2 Queen Beds
Stayed one night in August 2016
cheap with location
nothing much to complain with the price and got a vegetarian option in buffet. Will return back if business trip again.
Reviewed September 26, 2016
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Syahirul from Malaysia
Families with young children
Deluxe Twin
Stayed one night in September 2016
Nice stay but definately not a 4 star hotel
I think this hotel deserve only 3 star. Staff are ok and the swimming pool a bit small.
Reviewed September 26, 2016
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saripah from Malaysia
Business travelers
Family Deluxe - 2 Queen Beds
Stayed one night in September 2016
Awesome
Keep it up
Reviewed September 24, 2016
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juliana from Malaysia
Groups
Family Deluxe - 2 Queen Beds
Stayed one night in September 2016
Disappointing
We travel from SG to KL on last Sunday. We reach KL around 2300 evening and we online booking for this hotel through this platform. As we are booking for 4 pax per room. when we checked in at 0030 (19-Sept), we when in the room and found only 2 towels and 2 set of tooth brushed while we are 4 person and the room already stated for 4 person. We understand it is midnight but as understand the room is for 4 person and how come only provide 2 sets of towels? We call room service and they said they will give us in a short while but they didnt give give to us. We can understand is at the midnight but they staff should tell us to wait till morning but not let us wating for towel. In the morning, we call again and requested for 2 sets of towel and when the room services staff deliver to us, she said she SUPPOSED NOT TO SENT THE TOWELS TO US as their room services is start on 9am while when we require the towel at 8am. We told her that the room we get is for 4 person and only provide 2 towel. Please explain how we gonna share 2 towels for 4 person? And we did call and inform the staff. The room bed was small and plug was limited. Breakfast not much choice.
Reviewed September 21, 2016
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Fatimah from Malaysia
Families with young children
Family Deluxe - 2 Queen Beds
Stayed one night in August 2016
A night stay in KL
The hotel is in walking distance to Sogo, Masjid Jamek, Pertama Complex, MARA. Overall, I am satisfied staying there!
Reviewed September 21, 2016
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Mohd from Malaysia
Families with young children
Deluxe Twin
Stayed one night in September 2016
Not happy stay..
Not up to satisfaction
Reviewed September 20, 2016
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Mohd from Malaysia
Business travelers
Deluxe King
Stayed one night in September 2016
Overall ok
Good location
Reviewed September 20, 2016
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MUSALMI from Malaysia
Families with young children
Deluxe King
Stayed one night in September 2016
ok
good
Reviewed September 19, 2016
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SHAIFUL from Malaysia
Families with young children
Deluxe Twin
Stayed 2 nights in August 2016
Good
Near the shopping Complex
Reviewed September 19, 2016
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Jamilah from Malaysia
Families with young children
Family Deluxe - 2 Queen Beds
Stayed one night in September 2016
need to rebranding
Furnitures, toilet door and some accessories need to Upgrade or paint to look more beautiful.. The sewerage system also need to service regularly to avoid unpleasant smell.
Reviewed September 18, 2016
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