Quality Hotel Mermaid Waters
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Quality Hotel Mermaid Waters

Corner Markeri St & Sunshine Blvd, Broadbeach, Gold Coast, Australia, 4218
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Studio Twin Room - Bed Quality Hotel Mermaid Waters
Studio Twin Room - Bed
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    Lobby Quality Hotel Mermaid Waters
    Lobby Quality Hotel Mermaid Waters
    Swimming pool [outdoor] Quality Hotel Mermaid Waters
    Studio Twin Room - Bed Quality Hotel Mermaid Waters
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    Room plan Quality Hotel Mermaid Waters

    Quality Hotel Mermaid Waters Reviews

    8.1
    Excellent
    /10
    (197 reviews)See what guests said
    8.8
    Excellent

    "Rooms look recently renovated which is lovely."

    Amy

    -

    January 2, 2018

    8.4
    Excellent cleanliness
    Recommended by 86% of guests

    Things you’ll love about Quality Hotel Mermaid Waters

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bar

    Very good
    Location
    7.7
    See map
    Very good location
    Popular
    Nearby
  • Broadbeach2.44 km
  • Burleigh Heads Beach4.6 km
  • SkyPoint Observation Deck4.62 km
  • Surfers Paradise4.69 km
  • Surfers Paradise Beachfront Markets5.13 km
  • Sea World10.2 km
  • Coolangatta Beach17.33 km
  • Wet 'n' Wild18.18 km
  • Warner Bros Movie World19.08 km
  • Dreamworld23.17 km
  • Value for money8.3
    Distance to city center2 km
    Location rating7.7
    Nearest airportGold Coast Airport (OOL)
    Distance to airport15.9 km

    Rooms available at Quality Hotel Mermaid Waters

    8.2
    Excellent
    Room comfort & quality
    Studio Family
    Studio Family
    ...
    • Room size: 46 m²/495 ft²
    • Balcony/terrace
    • 2 king beds or 1 king bed a...
    Enter dates to see prices
    Superior Family
    Superior Family
    ...
    • Room size: 46 m²/495 ft²
    • Balcony/terrace
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Studio Spa Room
    Studio Spa Room
    ...
    • Room size: 46 m²/495 ft²
    • Non-smoking
    • 2 king beds or 1 king bed a...
    Enter dates to see prices
    Superior Spa
    Superior Spa
    ...
    • Room size: 46 m²/495 ft²
    • Balcony/terrace
    • 2 king beds
    Enter dates to see prices
    Superior King
    Superior King
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Studio Twin Room
    Studio Twin Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Studio triple
    Studio triple
    ...
    • Room size: 26 m²/280 ft²
    • Balcony/terrace
    • 3 single beds
    Enter dates to see prices
    Studio King
    Studio King
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Studio (King)
    Studio (King)
    ...
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      Standard King
      Standard King
      ...
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        Have a question for Quality Hotel Mermaid Waters?

        What people love about Quality Hotel Mermaid Waters

        • 7.2
          Very good
          Staff 

          "Staff was very nice and quick to service."

          Jade

          |

          December 25, 2018

        • 8.4
          Excellent
          Spaciousness

          "Good sized rooms, convenient for purposes and good dining facilities."

          christopher

          |

          January 4, 2019

        • 8.8
          Excellent

          "We will book this again next year for sure."

          Jodie

          |

          September 17, 2016

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        More about Quality Hotel Mermaid Waters

        More about Quality Hotel Mermaid Waters

        9.6
        Exceptional

        "The size of the bedroom, the cleanliness and the comfortable..."

        morgan- L.

        |

        November 12, 2018

        An overview

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        What they offer

        6.8
        Good

        "Nice motel with attached restaurant and bar."

        Alex

        |

        September 22, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        Please note that this property does not accept 'Schoolies' bookings. The property does not have the policies, procedures or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. In particular it does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of guests during this period. For this reason we reserve the right to reject bookings from school and/or university leavers for the entire “schoolies” period.

        Reviews of Quality Hotel Mermaid Waters from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (197)Booking.com Reviews (1060)
        8.1
        /
        10
        Cleanliness8.4
        Facilities7.9
        Location7.7
        Room comfort and quality8.2
        Service8.4
        Value for money8.3
        All languages
        All guests (197)
        All room types

        Show reviews that mention 

        Showing 149 verified guest comments
        12345
        7.2
        Very good
        Vivian
        Solo traveler
        Studio Twin Room
        Stayed 1 night in May 2019

        Pretty good motel”

        Bed not comfortable,2 single mattresses put together with sheet over them, pretty disappointing,hot water not working in shower upon arrival

        Reviewed May 20, 2019
        8.8
        Excellent
        Peter from Australia
        Business traveler
        Studio Twin Room
        Stayed 1 night in February 2019

        Hidden Surprise ”

        Central Gold Coast location with a great restaurant and bar. I would recommend this hotel for the business traveler that has his / her own form of transportation.

        Reviewed February 24, 2019
        8.8
        Excellent
        Jodie from New Zealand
        Group
        Superior Family
        Stayed 3 nights in September 2016

        great Getaway”

        this is a good spot for us travelling considering we go Gold Coast every year. this is quiet spacious and good value. friendly staff, cleaning room, love the king size beds in the room :) We like this is because we like the surrounding is less commercialized. However this may not be others's cup of tea. Walking distance 5 mins to food, 15-20 mins to beach and Pacific fair shopping center. In case you are too lazy to walk, hotel does offer courtesy lifts with a schedule timetable. we will book this again next year for sure.

        Reviewed September 17, 2016
        8.4
        Excellent
        GORO
        Couple
        Studio King
        Stayed 1 night in May 2019

        value for money”

        good.

        Reviewed May 06, 2019
        8.4
        Excellent
        christopher from Australia
        Business traveler
        Studio King
        Stayed 1 night in December 2018

        Customer focused convenience”

        Good sized rooms, convenient for purposes and good dining facilities. Add, quality staff with helpful, friendly attitude, and its a good recipe

        Reviewed January 04, 2019

        Hi there, Thank you so much for writing a review and providing some feedback.

        Responded January 13, 2019
        Quality Hotel Mermaid Waters
        8.0
        Excellent
        Warnakulasooriya from Australia
        Couple
        Superior King
        Stayed 3 nights in December 2018

        Value for money”

        Parking available, good breakfast, facilities are great, staff only issue, didnt clean up the room for a day eventhough had sign up to do so, certain staff members at recept needs training.

        Reviewed December 28, 2018

        Thank you for your feedback. We will look into the issues you had.

        Responded December 30, 2018
        Quality Hotel Mermaid Waters
        3.6
        Wayne from Australia
        Family with young children
        Studio Family
        Stayed 2 nights in April 2019

        Acceptable”

        Didn’t fix faulty main light during our 2 night stay as requested. Our room was very dark at night as a result.

        Reviewed April 28, 2019
        7.2
        Very good
        Jade from Australia
        Solo traveler
        Studio Family
        Stayed 1 night in December 2018

        One night to relax”

        Room floor wasn't very clean. Probably minimal cleaning done. Was expecting a bigger bathroom as described in room description. View wasnt that bad, got a courtyard, that was nice. Staff was very nice and quick to service. Jug was filthy. Overall, was able to relax but room could of done with a better cleaning job.

        Reviewed December 25, 2018

        Thank you for taking the time to provide feedback. We will look into the issues you had.

        Responded December 30, 2018
        Quality Hotel Mermaid Waters
        9.2
        Exceptional
        FANXIAN from Australia
        Couple
        Studio Twin Room
        Stayed 1 night in March 2018

        A pleasant stay”

        We stayed during Easter and this hotel is easy to find off the highway, offers plenty of parking and 5 mins drive to Pacific fair, not too far ( about 15-20mins) drive to quite a few beaches, room is quite, roomy and clean, generally speaking it's a good place to stay.

        Reviewed April 12, 2018
        8.8
        Excellent
        felicia from Indonesia
        Couple
        Studio King
        Stayed 1 night in February 2017

        Highly recommended”

        Love this hotel, we've been here twice so far and got no complaints. as we got a car, going around is easy as it is not far from surfers paradise, pacific fair and robina. nice place to relax as it is quiet

        Reviewed February 15, 2017

        Dear Felicia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jimmy Sammut Front Office Manager

        Responded April 19, 2017
        Quality Hotel Mermaid Waters
        9.2
        Exceptional
        Thomas from Australia
        Couple
        Studio Twin Room
        Stayed 1 night in November 2016

        A night on the Coast”

        We had booked through Agoda. The hotel must have had a promotion on at the time we booked as we tried to book again next year in the offpeak season and the price was $45 more. For the special price we paid, the hotel was well above what we would expect. I would not however think the hotel is worth $175 per night which was the asking price for next year.

        Reviewed November 14, 2016
        7.2
        Very good
        Chan from Hong Kong
        Business traveler
        Studio King
        Stayed 4 nights in October 2016

        Value for money is good, but the location is not good”

        The location is not so good because you have to walk around 15 minutes from bus stop to the hotel. And there was only on restaurant in the hotel which closed at 2100. However the value for money is quite good.

        Reviewed November 07, 2016
        8.0
        Excellent
        Fook from Australia
        Couple
        Studio Twin Room
        Stayed 2 nights in March 2016

        Good value for money and location”

        We have stayed at this hotel several times over the last few years, and have been very happy with the value for money. The location is good, being fairly close to the beach and Pacific Fair Shopping Centre, and some restaurants across the road. The "bakudan tofu" at Waka Japanese across the road is excellent, and for something quick, the roast place across the road is also very good (I forget the name). Unfortunately, while Quality Hotel Mermaid Waters is very good value for money, the hotel is in need of a refurbish. The furnishings are old and the lighting in the bathrooms is poor (due to moving to dimmer LED bulbs). Still clean and comfortable, just not the best.

        Reviewed April 01, 2016
        3.3
        TSZ from China
        Couple
        Studio Twin Room
        Stayed 1 night in January 2016

        Very BAD experience ”

        The location of the hotel is very far away from the city centre and there are very limited bus services. The service of the hotel is extremely poor, the staff member were not helpful at all and were reluctant in answering basic queries. Attitude of the receptionist was poor at all times. There was no telephone service inside hotel rooms. When I requested to borrow the phone at the reception for booking my diving trip, the receptionist refused and told me to use the public telephone in a rude manner. Do not choose this hotel if you do not want your trip to be screwed.

        Reviewed January 04, 2016
        9.0
        Exceptional
        sophie from Australia
        Family with teens
        Superior Family
        Stayed 2 nights in June 2015

        cosy, comfortable and clean. Staff professional.”

        comfortable and clean rooms, hassle free check in and out. staff pleasant.

        Overall great experience from check in to check out. We booked several rooms as a family group and we ALL were very very happy with our rooms cleanliness and comfort. We had a function over the weekend at the hotel. Staff were very obliging with any enquiries and changes. I will certainly stay here again and will recommend to friends. Thank you so so much.

        Reviewed June 11, 2015
        8.7
        Excellent
        Colleen from Australia
        Solo traveler
        Studio Twin Room
        Stayed 1 night in February 2015

        Great staff! ”

        Nice staff, good location and fantastic dining.

        When I was in this hotel, it was peak season. This hotel was extremely busy. One Chinese female staff who was working at night was not very nice. But the girl working day time was fantastically nice and patient. I will come here again.

        Reviewed February 28, 2015
        8.0
        Excellent
        Colin from Australia
        Couple
        Studio Twin Room
        Stayed 2 nights in January 2014

        Comfortable and relaxed”

        Friendly Staff, comfortable room, cleanliness.

        Very satisfactory. Close to everything. We had relatives staying at another establishment and this hotel was very handy to where they were staying. Also very central on trhe coast without having to travel through the main part od Surfers.

        Reviewed February 02, 2014
        9.0
        Exceptional
        David from Australia
        Couple
        Studio Twin Room
        Stayed 2 nights in November 2013

        Wonderfu staff - Great Value for Money”

        The staff, the room and the hotel in general

        I have rarely stayed in a hotel where every single staff member I met was so lovely, warm and efficient. After a reception like I had on checking-in, the hotel was already a 'winner'. The room was clean and good. Only about a 1km brisk walk to the lovely Mermaid Beach. A nice bar and restaurant, which served good food at a good price. Overall, great value for money. Highly recommended.

        Reviewed November 12, 2013
        8.0
        Excellent
        Fook from Malaysia
        Couple
        Studio Twin Room
        Stayed 2 nights in March 2013

        Comfortable and well priced!”

        Centrally located, excellent restaurant, well priced

        We chose this hotel because it was well priced and close to Jupiters Casino where we were attending an event. The hotel was easy to find, with a security car park (not under cover), conveniently next to Dan Murphy's and some restaurants (the Japanese restaurant across the road is excellent!), and there was an excellent restaurant in the hotel too. The room itself was fairly average, but it was quiet and comfortable which was what we were looking for.

        Reviewed April 09, 2013
        8.7
        Excellent
        Buck from Singapore
        Family with teens
        Superior Family
        Stayed 3 nights in January 2013

        Super huge room”

        Quiet and comfortable

        The shuttle bus provided brought us to many places for shopping and sight-seeing. It's very punctual as well. The staffs in the hotel were all very friendly and helpful. They always carry a smile whenever they see guests. Would recommend family with elderly or young couples to have a stay in this comfortable and cosy hotel.

        Reviewed February 13, 2013
        12345
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        Quality Hotel Mermaid Waters
        |Excellent 8.1
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        • Very good location
        • Broadbeach
        • Broadbeach South Light Rail Station is within 1.4 km