Quality Inn Dubuque on Hwy 20
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dodge part of Dubuque (IA), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dubuque Regional Airport. Hot tub, indoor pool and spa are among the special facilities that will enhance your stay with on-site convenience.
Announcements by hotel (2)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.Pets allowed
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Breakfast [free]
Weekend Stay”
Great place, but pool and hot tub were not available.
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Acceptable”
The price was not the one guaranteed. The pool was closed for maintainence.
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Clean but RM206 faintly smells like cigarettes”
Bed was firm, but not too firm. Eggs at breakfast weren't cooked properly and looked unappetizing. Waffle maker was good. Desk staff were informative and friendly. The room had an old smell of cigarettes as if it used to be a smoking room but not anymore. I did not ask to switch rooms cause it wasn't that bad, but I won't book here again.
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Paticular response to check in process.”
At check in the clerk was pleasant. However he fumbled our check in process between two computers, was unable to enter our rewards points, and spent what seemed a long time trying to get the room confirmed. At first he said we would have to come back in a couple of hours and then the room would be ready. That was unacceptable as we were going to continue traveling to Strawberry Iowa for a wedding and we were in need of the room to dress for the wedding. After explaining our needs he was able to secure the room. This was not a smooth and seamless check-in process as we had reserved and paid for the room prior to our traveling. Up on checking out the next am., he couldn't remember if he had entered the appropriate rewards on the final invoice. He had, however this stay in Dubuque was disappointing. The customer service was really 1 1/2 stars. Thanks for listening. Paul Dreiske
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