Excellent 8.9
Based on 75 reviews

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About this property


Situated on the banks of the Yarra River in Melbourne's vibrant south bank district, Quay West Suites Melbourne combines convenience with first class comfort. The property is within walking distance of pretty much anything to see and do in Melbourne and is surrounded by some of the city's best cafes, bars, and restaurants. Accommodation is provided by 99 fully self-contained apartments, complete with balconies offering views over the city. All have kitchens, laundry, and are stylishly furnished. The on site Jarrah restaurant serves a menu of contemporary Australian food for when you need a delicious bite. Guest may also enjoy facilities which include an indoor heated lap pool, gym, spa, and sauna. Without a doubt, Quay West Suites Melbourne is an excellent place of stay.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Casino
  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Elevator
  • Pets allowed

Languages spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1 km
Distance to Airport: 20 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 15
Number of Restaurants: 1
Number of Rooms : 99
Parking Fee (per day): 25 AUD
Room Voltage: 240
Time to Airport (Minutes): 20
Year Hotel Built: 1999
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Verified traveler reviews

Filter by traveler type

based on 75 reviews
  • Cleanliness 9.3
  • Facilities 8.0
  • Location 9.5
  • Room comfort and quality 9.3
  • Service 9.4
  • Value for money 8.6
  • Food and dining 7.6
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James from Singapore
Business travelers
Superior Suite Queen Bed
Stayed 2 nights in September 2016
Great location, apartments need a facelift
The location is excellent, in easy walking distance to everything. Property is well kept, but bathrooms and living rooms could do with a facelift. My apartment didn't have a safety deposit box but my colleague's did... I consider that's a must in this category.
Reviewed September 25, 2016
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STEPHEN from United Kingdom
Superior Suite Queen Bed
Stayed 3 nights in August 2015
Great location
Location, comfortable, professional
Great experience, pleasant stay, perfect location
Reviewed March 27, 2016
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Paul from South Korea
One-Bedroom Apartment
Stayed 2 nights in February 2016
Great location
Great location! Not I the busy centre but, centralized enough to get around anywhere and great night view. Not noisy at all. Not new but clean enough to enjoy to stay. Breakfast is not great, better to go cafes round since a lots of cafes and restaurants near by. It was very good to stay and recommend this.
Reviewed February 22, 2016
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Rosamund from Australia
Studio Queen Bed
Stayed 2 nights in October 2015
Fantastic Hotel
Staff, Location, Comfort
This hotel is fantastic. It is located on Southbank and is walking distance to everywhere. The room has everything you need including a kitchen basin, a microwave, a nespresso machine, and a bar fridge. The staff at the hotel are lovely and accommodating. I was thoroughly impressed by their warm and helpful customer service. I will definitely be back. Two thumbs up!
Reviewed October 05, 2015
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fujiwara from Japan
Business travelers
Studio 2 Single Beds
Stayed 3 nights in July 2015
Not so new, but clean, good location, good service
Service! And Location!
Good friendly staff with nice respectful and polite manner, which is rare with 4star Aussie hotels. Location is 5min to flinders station so also excellent.
Reviewed July 24, 2015
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Katrin from Germany
Families with young children
Stayed 5 nights in July 2015
Fantastic Stay
Great location, room and staff service
My 4 year old son and i stayed in a 1 bed apartment for 5 nights. Check in went quickly and our bags were waiting for us in the room. The apartment was exceptionally clean and spacious. The staff were very helpful, no task or amount of queries were a problem and were answered or sorted almost instantly even though it was a full house. The location is perfect. can walk to most things and just a stroll to the free tram lines at federation square.restaurants (and a food court) are plentiful within metres of the hotel.Highly recommend.
Reviewed July 14, 2015
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Alan from Australia
Stayed one night in June 2015
quay west
service room size locstion
Reviewed June 13, 2015
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Simon from Australia
Stayed 3 nights in May 2015
Location, pool, service
Reviewed May 28, 2015
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karyn from Australia
Business travelers
Stayed one night in May 2015
Great location good room size
Location, room size, all amenities
Room looking a little tired but great location and room size and everything you require was in the room
Reviewed May 08, 2015
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Karen from Hong Kong
Stayed 2 nights in April 2015
Perfect location to explore the best of Melbourne
Location, Service with spacious rooms
Love it truly due to its location just nearby the Flinders train station and near to Yarra River. The rooms are very spacious and the security is well ensured. Must thank the staff in offering free wifi access for me in the 2 night stay during Easter. They are all helpful and pleasant.
Reviewed April 10, 2015
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