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Quay West Suites Melbourne
Quay West Suites Melbourne
Quay West Suites Melbourne
Quay West Suites Melbourne
Quay West Suites Melbourne
Quay West Suites Melbourne
Quay West Suites Melbourne

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9

Exceptional

1,978 reviews

1,978 reviews

View3
Housekeeping3
Breakfast2
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Southgate Arts and Leisure Precinct

40 m

Southgate Melbourne

50 m

Skyline view

60 m

American Rag Shop

60 m

Ticketmaster Service

100 m

Popular landmarks
Eureka Skydeck

260 m

National Gallery of Victoria

310 m

Block Arcade

560 m

SEA LIFE Melbourne Aquarium

790 m

Shrine of Remembrance

1.3 km

Closest landmarks
IBM Building

190 m

Yarra River

200 m

Riverland Bar

220 m

Arts Centre Melbourne

220 m

Flinders Street Railway Station

220 m

Quay West Suites Melbourne

26 Southgate Avenue, Southbank, Melbourne CBD, Melbourne, Australia, 3006 - See map

Make your best journey to Melbourne with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. It's centrally located in Melbourne CBD only 220 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Melbourne

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Melbourne every 23 minutes on Agoda.com
Value for money8.5
Distance to city center0.5km
Location rating9.6
Nearest airportEssendon Airport (MEB)
Distance to airport12.0 km

Rooms available at Quay West Suites Melbourne

Exceptional
Room comfort & quality

9.3

3 Bedroom 2 Bath Premium Apartment, 2 Queen & 1 King, Large Kitchen, Floors 16 – 26, Balcony
...
  • Room size: 25 m²/269 ft²
  • River view
  • 3 king beds
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2 Bedroom 2 Bath Deluxe Apartment, River View, King & Queen, Floors 10 – 15, Kitchen, Balcony
...
  • Room size: 100 m²/1076 ft²
  • River view
  • 1 king bed and 1 queen bed
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2 Bedroom 2 Bathroom Premium Apartment, 2 King Beds, Large Kitchen, Floors 16 – 26, Balcony
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed & 1 king bed or ...
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2 Bedroom 2 Bathroom Superior Aparment, King & Queen, Floors 4 – 9, Kitchen, Balcony
...
  • Room size: 100 m²/1076 ft²
  • Outdoor view
  • 2 queen beds
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Superior Suite
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 queen bed
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Studio Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
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1 Bedroom Deluxe Apartment, 1 King or 1 Queen Bed, Floors 10 – 15, Kitchen Balcony
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 double bed
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Studio Queen Bed
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 queen bed
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1-Bedroom Superior Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed or 1 queen bed
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1 Bedroom Deluxe Apartment, River View, 1 King or 1 Queen, Floors 10 – 15, Kitchen, Balcony
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 king bed or 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Quay West Suites Melbourne?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Quay West Suites Melbourne?

For those who wish to drive their own cars, Quay West Suites Melbourne has a car park right on site for maximum convenience. Parking is available for a fee of 35 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Quay West Suites Melbourne?

Adults can enjoy breakfast offered with an additional charge of 35 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Quay West Suites Melbourne?

Quay West Suites Melbourne features an on-site restaurant for your dining convenience.

Can special events be hosted at Quay West Suites Melbourne?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Quay West Suites Melbourne?

Quay West Suites Melbourne does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Quay West Suites Melbourne?

The closest train, metro, or bus station is Flinders Street Railway Station, 220 m away from Quay West Suites Melbourne.

What restaurants are nearby Quay West Suites Melbourne?

Quay West Suites Melbourne’s neighborhood is Melbourne CBD which includes popular restaurants such as Salsa's, Blue Train Restaurant and Cafe and tutto bene.

What popular shopping places are close to Quay West Suites Melbourne?

Quay West Suites Melbourne is located in Melbourne CBD area which features shopping places such as Block Arcade, Melbourne Central and DFO South Wharf.

What are popular attractions near Quay West Suites Melbourne?

Quay West Suites Melbourne is located in Melbourne CBD area, which is famous for attractions such as Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium.

What popular natural sightseeing spots are close to Quay West Suites Melbourne?

Quay West Suites Melbourne is located within Melbourne CBD, which makes it conveniently close to natural sights including Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club.

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Explore the neighborhood

What people love about Quay West Suites Melbourne

  • 9.2

    Exceptional

    "Will definitely stay there again"

    Andrea

    |

    July 27, 2022

  • 10

    Exceptional
    Staff 

    "Staff were lovely and the room was great."

    Melissa

    |

    June 16, 2022

  • 9.2

    Exceptional
    Location

    "Great location."

    Lucinda

    |

    May 19, 2022

Overall rating:

9

Exceptional
1,978 reviews
Cleanliness
9.3
Facilities
8.7
Location
9.6
Read all reviews >
What travelers say they love:
Made our stay the best thanks
Gary from Australia
Couple
More about Quay West Suites Melbourne

More about Quay West Suites Melbourne

Quay West Suites Melbourne

For travelers who want to take in the sights and sounds of Melbourne, Quay West Suites Melbourne is the perfect choice. Its convenient location right in the city center allows you more time to see all that Melbourne has to offer. Enjoy more possibilities on your vacation at Quay West Suites Melbourne, with its convenient location just 1.2 km from the Royal Botanic Gardens Victoria. Did you know? Flinders Street Railway Station is just 220 m away, putting you incredibly close to one of the city's transportation systems.
Enjoy all that Quay West Suites Melbourne has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Melbourne is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Quay West Suites Melbourne. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Quay West Suites Melbourne provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at Quay West Suites Melbourne are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and casino. At Quay West Suites Melbourne you can even have groceries delivered to your room with their convenient service.
Fill your days with the array of activities and facilities offered at Quay West Suites Melbourne. A relaxing end to every day is possible with a visit to the massage, hot tub and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

An array of attractions are a must-see while visiting Melbourne. Cheer on the local team at Melbourne Cricket Ground (MCG) located 1.3 km away, or just buy some authentic gear and memorabilia to show your support. Be sure to stop by Eureka Skydeck located 260 m away, one of the most famous of all local landmarks.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Breakfast

5 mentions

Internet

5 mentions

Housekeeping

4 mentions

Swimming Pool

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Polish
  • Spanish
  • Thai
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Game room
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Carpeting
  • Cleaning products
  • Closet
  • Coffee/tea maker
  • Desk
  • Dishwasher
  • DVD/CD player
  • Extra long bed
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Hand sanitizer
  • Heating
  • High chair
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Washing machine
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Continental
  • Vegetarian
  • Gluten-free
Restaurants on site

Jarrah Restaurant

  • Cuisine: Australian
  • Menu: Buffet
Location
26 Southgate Avenue, Southbank, Melbourne CBD, Melbourne, Australia, 3006
Exceptional
Location

9.6

Airports

  • Essendon Airport (MEB)
    12.0 km 25 min drive
  • Melbourne Airport (MEL)
    20.1 km 28 min drive

Public transportation

  • Flinders Street Railway Station
    220 m
  • City Circle Tram
    640 m

Hospital or clinic

  • Collins St Medical Center
    500 m

Shopping

  • Block Arcade
    560 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    100 m 4 min walk
What's nearby

Popular landmarks

  • Eureka Skydeck
    260 m
  • National Gallery of Victoria
    310 m
  • Block Arcade
    560 m
  • SEA LIFE Melbourne Aquarium
    790 m
  • Shrine of Remembrance
    1.3 km
  • Royal Botanic Gardens Victoria
    1.3 km
  • Melbourne Cricket Ground (MCG)
    1.4 km
  • Queen Victoria Market
    1.7 km
  • Melbourne Museum
    1.9 km
  • Melbourne Zoo
    4.3 km

Nearby landmarks

  • Southgate Arts and Leisure Precinct
    40 m
  • Southgate Melbourne
    50 m
  • Skyline view
    60 m
  • American Rag Shop
    60 m
  • Ticketmaster Service
    100 m
  • Bloch Shop
    100 m
  • Chuan Spa
    130 m
  • State Theatre
    170 m
  • Hamer Hall
    180 m
  • Australian Music Vault
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:59
  • Check-out from01:00
  • Check-out until11:00
  • Reception open until23:59

Getting around

  • Airport transfer fee70 AUD
  • Distance from city center0.5km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)35 AUD
  • Daily Internet/Wi-Fi fee0 AUD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors26
  • Number of restaurants1
  • Number of rooms 100
  • Room voltage240
  • Year property opened1999

Parking

  • Daily parking fee35 AUD
Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Quay West Suites Melbourne from real guests

Provided by verified guests of Agoda
9.0
/
10
Exceptional
Cleanliness9.3
Facilities8.7
Location9.6
Room comfort and quality9.3
Service9.4
Value for money8.5
High score for Melbourne
Rating
9+ Exceptional (53)
8-9 Excellent (39)
7-8 Very Good (16)
6-7 Good (1)
<6 Below Expectation (1)
Time of the year
Mar - May (24)
Jun - Aug (35)
Sep - Nov (22)
Dec - Feb (29)
All guests (174)
All room types
All languages

Show reviews that mention 

Showing 110 verified guest comments
12345
10.0
Exceptional
Minhui from China
Group
Stayed 5 nights in January 2012

great location, large room”

perfect location for dinning, shopping, and entertainment. Large living area in the room. Quay West Suites Melbourne is a stylish Southbank hotel set amongst the picturesque Southbank promenade, overlooking the Yarra River. A leisurely stroll from Melbourne's CBD and within walking distance to: Victorian Arts Centre and Hamer Hall Melbourne Theatre Company Southgate restaurant, dining, art and leisure precinct National Gallery of Victoria MCG, Etihad Stadium and AAMI Park Melbourne Aquarium Flinders Street Station Melbourne's Casino National Tennis Centre Rod Laver Arena

Reviewed June 30, 2012

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10.0
Exceptional
Eileen from Australia
Business traveler
Stayed 2 nights in March 2014

Lovely hotel ”

good location, clean and comfortable

Spent a couple of days in Melbourne for business and Quay West was perferctly located for me to attend meetings. Hotel was clean and comfortable and good value for money.

Reviewed March 12, 2014

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10.0
Exceptional
ANTHONY from Indonesia
Solo traveler
Stayed 4 nights in July 2018

Best Hotel in melbourne. ”

Quaywest is one of the hotel in melbourne that i love to stay. This hotel is very well maintain and the rooms are looking great (look much more well maintain and newer than most hotels in melbourne). Most other hotels in melbourne are looking old inside the rooms even the 5stars hotels

Reviewed July 23, 2018

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Thank you for the review , it is appreciated.

Responded July 24, 2018
Quay West Suites Melbourne
10.0
Exceptional
Szelee from United States
Family with young children
Stayed 1 night in May 2013

It was a great stay! Super helpful staff!”

Good location; spacious room; attentive staff

We were very happy about our stay at Quay West. Very good location; right next to a food court, so it was very easy to grab a morning coffee or some quick breakfast. Only a 5 min walk from fed square. The room is very spacious with a comfortable balcony. Very attentive and friendly staff. We left behind a travel bag in the room; and the staff offered to ship it back to us for free even though we were willing to pay for the postage.

Reviewed June 07, 2013

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8.3
Excellent
Caroleena from Malaysia
Family with young children
Stayed 3 nights in February 2013

High scores on all fronts”

Location right on Southbank, and just across the bridge from Fed Square and Flinders; spacious rooms, excellent service

We had a great 3 night stay. 2 points straight off the bat : they upgraded us from a studio unit to deluxe on arrival, and had the room ready for us at 11 am, way ahead of their 3 pm check in time. A double bonus since we had our 4 year old travelling with us, who was tired from being up at dawn to catch a flight. Location was fabulous -- right on the Southbank promenade with two bridges immediately adjacent. The first to Fed Square, the other directly to Flinders Station and the trams. The unit was beautifully appointed, with coffee and tea making facilities and a nice fridge. And it came complete not just with crockery and cutlery, but also lined bins, fresh tea towels and dishwash soap. TV's in both the living and bedroom so we could watch what we wanted while our son had his share of cartoons. A nice little balcony overlooking the square with spectacular views of the the Eureka. Bathhroom was spacious with both a shower and a bath, and three sets of towels, so we didn't have to ask for extras. There was a great food court right next door, with not a single fast food joint in sight, so our son had some excellent meal options on hand through the day. And lots of little restaurants and wine bars all down the stretch. We took a riverboat tour from the pier just in front of the hotel, which was a perfect way to spend the afternoon. And spent one afternoon walking down the riverbank to the Alexandra Gardens and the Royal Botanical Gardens, and another across the bridge to the Binnarung Marr park, which had a lovely playground for kids. Staff were friendly but discreet and very thoughtful, offering us newspapers and Melbourne maps upon arrival. Some friends came by to visit, and the staff were kind enough to arrange parking (for free) right in front of the hotel so they could come up to the unit for a short visit. Only drawback was nightly parking charge for our rental -- a whopping AUS 30 per night! Definitely going back, without

Reviewed February 18, 2013

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9.0
Exceptional
Emmy from United States
Solo traveler
Stayed 2 nights in December 2012

Excellent location”

Great location, great condition, clean, modern, fully equipped with appliances, washer/dryer

Wonderful stay, great location for both sides of the river. Just across the bridge from Flinders station and Federation Square /Melbourne visitors center. On free visitor shuttle route, adjacent to arts center, Southgate Harbour shops, restaurants, eateries, and just alittle further walk to the casino. Staff was friendly and helpful, free wifi would have made this the perfect stay.

Reviewed January 01, 2013

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10.0
Exceptional
Daryll from United States
Family with young children
Studio Room
Stayed 1 night in September 2016

Stay at quay west,Melbourne”

We had a lovely stay at quay west! The hotel is located on the south bank. And is in a perfect location to see many sites in downtown area. The staff was attentive and very helpful to our needs!

Reviewed October 04, 2016

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9.7
Exceptional
Dean from Australia
Couple
Stayed 3 nights in November 2011

great location with large well maintained rooms”

right on southbank walking distance from all the pubs, restaraunts and cafes

upon arrival we were greeted by very helpful staff. the room was very nice with everything you could possibly need including a washing machine and full kitchen. would recommend it to anyone wanting to stay in melbourne

Reviewed November 30, 2011

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8.7
Excellent
John from Australia
Business traveler
Stayed 4 nights in June 2013

Walking distance to city great for meetings. ”

Staff very friendly. Close to city and casino. Very clean hotel and great customer service

We Always stay at the Quay West Southbank, great for business meetings close to cafes and restaurants. Valet service very prompt. Staff very efficient very polite and helpful. Recommend it. Waliking distance to casino and the city. Views to the Yarra River

Reviewed June 20, 2013

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8.3
Excellent
Adrian from Australia
Couple
Stayed 5 nights in July 2012

Lots of room in an excellent location”

Location, modern clean apartment

The one bedroom apartment was very roomy for a 5 day work trip to Melbourne. Having a kitchen meant that breakfast was easy on work days with early starts. However the location right next to the numerous restaurants at Southbank meant that there was plenty to choose from in the evening. The bed was comfortable and the furnishings quite modern. Staff were all pleasant and well trained. The only negative was that the shower (which had excellent water pressure) was the most sensitive shower I have ever encountered. One millimeter in either direction on the temperature lever meant you got either ice cold water or you risked being burnt.

Reviewed July 26, 2012

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9.0
Exceptional
Faizal from Singapore
Couple
Stayed 2 nights in March 2014

Pleasant stay”

Close proximity to nightlife and tourist attractions. Excellent location

Was a pleasant stay at this hotel. Close proximity to Melbourne city and the crown casino coupled with a riverside location makes it an excellent hotel.

Reviewed March 23, 2014

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8.3
Excellent
David from Australia
Couple
Stayed 3 nights in October 2014

Great apartment hotel at Southbank”

location, staff performance, room size

We had a lovely stay at the Quay West. The staff were friendly and helpful. The size of the room was big with a kitchen, lounge room, good size bathroom, big balcony, and a good sized bedroom. The location was great right next to the Yarra river and many restaurants.

Reviewed October 17, 2014

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8.3
Excellent
Paul from Australia
Couple
Stayed 2 nights in February 2013

Nice spot, clean and functional room, good staff”

good site

I was suprising satisfied with the great position and ease of getting around Melbourne from this good location. Staff were friendly and had a good knowledge of the sites to see around town.

Reviewed March 06, 2013

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10.0
Exceptional
Jayson from Australia
Family with teens
Stayed 2 nights in August 2013

Fantastic. Staff were great !”

Staff. Location. Quality room.

Fantastic. Will stay & recommend quay west southbank.

Reviewed August 28, 2013

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8.7
Excellent
Elaine from Australia
Business traveler
Stayed 1 night in September 2011

reat value given location ”

Lovely spacious apartment

Great place to stay minutes for central Melbourne. Lovely apartment

Reviewed September 20, 2011

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9.3
Exceptional
Iris from New Zealand
Couple
Stayed 2 nights in August 2013

very relaxing, comfortable, convenient, ”

fully equipped kitchen, washing machine and drier, great views with 2 balconies

Most enjoyable, we were delighted with the service that we were given on arrival and other times; The suit more than met our expectations, not palatial but very very comfortable with great views. In-room wifi was no charge, room service was very quick, airport transport was provided.

Reviewed August 17, 2013

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9.3
Exceptional
RODNEY from Australia
Couple
Stayed 2 nights in December 2013

fantastic stay”

location, cleanliness and great helpful staff

we had a 1 bedroom suite and it was fantastic. the staff were very friendly. would definately stay there again and highly recommend it. location is fantastic and we could just walk everywhere from there.

Reviewed December 21, 2013

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9.3
Exceptional
Alex from United Kingdom
Business traveler
Stayed 2 nights in May 2011

Great Location and great staff”

Staff well tranied and very friendly

Spent two nights here and would stay again as it's good value for money , nice area and the staff are excellent. I had a nice room over looking the river and the MCG , Room was well sized and had everything i needed. The Bar area was good,possibly better in the summer where you can sit outside and the restaurant was excellent! From the moment you enter the Hotel you feel like a guest and thats was right the way through the whole stay! Well done folks!

Reviewed May 30, 2011

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10.0
Exceptional
Rosamund from Australia
Couple
Studio Room
Stayed 2 nights in October 2015

Fantastic Hotel”

Staff, Location, Comfort

This hotel is fantastic. It is located on Southbank and is walking distance to everywhere. The room has everything you need including a kitchen basin, a microwave, a nespresso machine, and a bar fridge. The staff at the hotel are lovely and accommodating. I was thoroughly impressed by their warm and helpful customer service. I will definitely be back. Two thumbs up!

Reviewed October 05, 2015

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8.7
Excellent
Rudolf from Australia
Solo traveler
Stayed 3 nights in April 2012

Great location very comfortable rooms”

Location and service

I have stayed here before and found it to always suit my needs. I would recommend it to anyone who expects good quality service and above standard rooms.

Reviewed April 29, 2012

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