Excellent 8.6
Based on 64 reviews

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About this property


Uniquely situated, Quay West Suites Sydney gives easy access to Sydney Harbour, Circular Quay, and Sydney’s popular sites. Quay West Suites Sydney offers a luxurious and one of a kind experience. This 5-star offers spectacular views of Sydney Harbour, the Sydney Harbour Bridge, and Sydney Opera House. An excellent choice for both leisure and business purposes, it proves all the convenience and services a splendid all-star provides. Conveniently adjacent to the central business district, leisure activities are right at the door step leading to key tourist destinations, unique water-based activities, and excellent shopping and dining venues. Relax after a long day of outdoor activities by utilizing the hotel's superb collection of recreational facilities, like the stunning, sunken Roman-style heated swimming pool with a spa, sauna, gymnasium, and outdoor sundeck. A great place of stay, Quay West Suites Sydney is indeed one of Sydney's best hotels.
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Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Swimming pool [indoor]

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Check-in [24-hour]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance to Airport: 13 km
Number of Floors: 15
Number of Rooms : 108
Parking Fee (per day): 55 AUD
Time to Airport (Minutes): 25
Year Hotel Built: 1991
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Recent customer comments

Filter by traveler type

based on 64 reviews
  • Cleanliness 9.1
  • Facilities 9.0
  • Location 9.4
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.2
  • Food/Dining 7.4
Sort by

Jenny from United States
1 Bedroom Suite City View
Stayed 3 nights in July 2016
A real gem
The room was fabulous. Even though we were on the lower floor (8th) there was enough space between buildings I did not feel hemmed in. Unfortunately my booking did not include breakfast and $30 was rather steep for cooked meal plus buffet. The location was fantastic, close to Wynyard and The Rocks. Apart from breakfast cost, i would like to have instruction manual for the actual appliance there (washing machine). However everything else shone and these 2 minor complaints do not take away from the fact that it is a fabulous hotel and lots of surprises near it, if you walk around the neighborhood toward Barangaroo.
Reviewed July 19, 2016

Azmi from Malaysia
Families with young children
Two-Bedroom Apartment with Harbour Bridge View (4 Adults)
Stayed one night in June 2016
a stay that i will never forget
fantastic room with fantastic view, location, staff and top notch facilities.
Reviewed June 07, 2016

Peter from Australia
Business travelers
1 Bedroom Deluxe Suite
Stayed one night in March 2016
A good apartment hotel,but be careful, city view overlooks the harbour bridge on ramp and is nisy
I enjoyed and was actually moved after I went to my room and explained that I would not be able to sleep as I was on floor seven and overlooked almost at level the 8lane on ramp to the Harbour Bridge. During the day and in the lounge area this was no issue, but I knew that when I went to bed this would be an issue, thank fully they moved me
Reviewed March 17, 2016

Nancy from United States
2 Bedroom Apartment
Stayed 6 nights in February 2016
Just fabulous
The view is amazing - that's what sold it. But the locations is excellent overall. The facilities are very good (the balcony in the recreation space is great for lounging after a swim or a work out. Staff were very helpful, but not always quite as knowledgeable as I would expect from a hotel. Walking distance to the The Rocks (don't miss the weekend market), Circular Quay and the Opera House.
Reviewed March 07, 2016

David from Australia
Families with young children
1 Bedroom Suite City View
Stayed one night in October 2015
Great location
Location, location, location
The Quay West is very well located near circular quay/the rocks. It is a nice hotel, but I wouldn't consider it 5 star. The rooms are comfortable. The breakfast (which was the only meal we had there) was OK, but not great. The indoor pool was very nice, albeit looking a little tired (peeling paint etc). Overall a decent hotel, but seems to trade off its excellent location. On the positive front we stayed here with a small child and the larger rooms and kitchenette were a big bonus.
Reviewed January 03, 2016

Rebecca from Australia
Families with young children
1 Bedroom Harbour View
Stayed one night in April 2015
Great pool. Dated rooms
Pool, location.
Overall stay was satisfactory. Rooms are dated, but comfortable and clean. Staff friendly. Pool was the feature of the stay. Breakfast was average.
Reviewed December 07, 2015

Michael from Australia
Business travelers
2 Bedroom Apartment
Stayed one night in November 2015
Great location and view
Biew, beds and pillows
A great stay albeit brief.
Reviewed November 14, 2015

Richard from Australia
1 Bedroom Deluxe Suite
Stayed 2 nights in October 2014
Fantastic location
Location, Friendliness of staff, Room size
Reviewed October 06, 2015

Brett from Australia
1 Bedroom Harbour View
Stayed one night in August 2015
Great Stay on Wedding Night
The staff, the view, the service
My wife and I stayed here in the harbour view king suite. We got complimentary bubbly and a free late check out. The view from the 19th floor was amazing. Highly recommend.
Reviewed September 01, 2015

Carla from Australia
Families with young children
2 Bedroom Apartment
Stayed one night in August 2015
Fantastic Views!
The views from the two bedroom suite were amazing. Plenty psychology space and clean rooms. Great service e at the front desk too.
Reviewed August 24, 2015


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