Quayside Hotel
Superior Twin Room - Non-Smoking Quayside Hotel
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7.3
Very good
0.2% this month
/10
(1553 reviews)See what guests said
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9.0
Exceptional
Location rating score
Exceptional location - 100 meters from city center
Popular neighborhood
  • Tourist Police40 m
  • Parameswara Tours110 m
  • Tourist Office110 m
  • Malacca River Cruise110 m
  • Architecture Museum110 m
  • Islamic Museum150 m
  • History & Ethnography Museum150 m
  • OCBC Bank170 m
  • Queen Victor's Fountain180 m
  • Melaka Clock Tower180 m
  • Free Wi-Fi

    Quayside Hotel

    No,1 Jalan Merdeka Bandar Hilir, Jonker, Malacca, Malaysia, 75000 - See map
    "Good location near jonker street food shopping entertainment, room balcony enjoy the river views very much day or night."
    Stephen - June 2, 2017
    Very good cleanliness
    7.5 rating for cleanliness
    Very good comfort
    7.3 room quality and comfort
    • Located in heart of Malacca

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Safety deposit boxes

    • Coffee shop

    This property is in high demand!

    Booked 36 times | 7 travelers are looking at this property right now

    Property ranking|Compared to 3,186 Malacca properties
    See all rankings
    Location score
    9.0/10
    Review score - United States
    6.3/10
    Room comfort score
    7.3/10
    Cleanliness score
    7.5/10
    Better than
    98
    %
    of Malacca properties
    Better than
    97
    %
    of Malacca properties
    Better than
    96
    %
    of Malacca properties
    Better than
    93
    %
    of Malacca properties
    Value for money7.0
    Distance to city center2km
    Location rating9.0
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport8.1 km

    Rooms available at Quayside Hotel

    Premium Queen Room - Non-Smoking
    Premium Queen Room - Non-Smoking
    ...
    • Room size: 21 m²/226 ft²
    • River view
    • 1 queen bed
    Enter dates to see prices
    Premium Family Suite
    Premium Family Suite
    ...
    • Room size: 21 m²/226 ft²
    • River view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Superior Twin Room - Non-Smoking
    Superior Twin Room - Non-Smoking
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Family Suite
    Superior Family Suite
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Premium King Suite
    Premium King Suite
    ...
    • Room size: 28 m²/301 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Premium Suite room
    Premium Suite room
    ...
    • Room size: 24 m²/258 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Premium Suite - Non-Smoking
    Premium Suite - Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Premium Family Suite - Non-Smoking
    Premium Family Suite - Non-Smoking
    ...
    • Room size: 40 m²/431 ft²
    • River view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Superior Queen Room
    Superior Queen Room
    ...
    • City view
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Premium Twin Room - Non-Smoking
    Premium Twin Room - Non-Smoking
    ...
    • River view
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices

    What people love about Quayside Hotel

    • 6.0
      Review score

      "Only the view at night is amazing"

      Sayyedah

      |

      January 10, 2019

    • 6.0
      Review score

      "Good hotel"

      Fiza

      |

      August 28, 2018

    • 7.6
      Very good

      "Fantastic view n atmosphere if you are staying in the river view room."

      Abu

      |

      September 24, 2018

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    More about Quayside Hotel

    More about Quayside Hotel

    9.6
    Exceptional

    "The location is nice and view is nice :)"

    Anisalhusna

    |

    December 17, 2018

    An overview

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    What they offer

    6.4
    Good

    "Great view from the balcony!"

    Zhen Y.

    |

    January 5, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Quayside Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1553)Booking.com Reviews (57)
    7.3
    /
    10
    Very good
    0.2% this month
    Cleanliness7.5
    Facilities6.1
    Location9.0
    Room comfort and quality7.3
    Service7.2
    Value for money7.0
    Rating
    9+ Exceptional (155)
    8-9 Excellent (174)
    7-8 Very Good (319)
    6-7 Good (193)
    <6 Below Expectation (293)
    Time of the year
    Mar - May (237)
    Jun - Aug (283)
    Sep - Nov (262)
    Dec - Feb (352)
    All languages
    All guests (1553)
    All room types

    Show reviews that mention 

    Showing 1134 verified guest comments
    12345
    9.2
    Exceptional
    Izzati from Malaysia
    Couple
    Premium Twin Room - Non-Smoking
    Stayed 1 night in July 2019

    Great place with best location”

    Had a pleasant stay with great view (River View). Love this hotel and definitely will come again!

    Reviewed July 25, 2019
    8.0
    Excellent
    Saharudin from Malaysia
    Group
    Premium Suite - Non-Smoking
    Stayed 1 night in July 2019

    Quayside Hotel One of The Best Along Melaka River”

    Quayside Hotel is unique as its origin is actually a warehouse. The location is one of the best, facing Melaka river and the cruise departure point is around the corner. It is centrally located and easily walking distance to many museums, the Dutch Quarter & The Clock Tower, Jonker Street, Hard Rock Cafe and H&M Departmental store. The famous Cendol is just a few minutes walk. The best river scenery is located near to the hotel. Despite its strategic location, the hotel lacked the funding for reinvestment for maintenance and upgrading and sign of deterioration is starting to creep in. It was sad to see the restaurant Halia was closed for renovation as it was our favourite hang out place. The Azura Suite would be recommended but the lighting in the bathroom was to dim to appreciate.

    Reviewed July 11, 2019
    8.0
    Excellent
    khatijah from Malaysia
    Couple
    Premium Queen Room - Non-Smoking
    Stayed 1 night in July 2019

    Convenient ”

    Location is very strategic.. Near to most attractions.. Such as dataran pahlawan, river cruise n also jonker street.. Our room was facing the river.. Very nice.. But i think the toilet need to be refurbished.. U have the wow effect on the room but the toilet is a turn of.. Overall is good

    Reviewed July 06, 2019
    9.2
    Exceptional
    Kenny from Singapore
    Family with teens
    Premium Family Suite
    Stayed 2 nights in February 2019

    Overall great hotel!”

    The rooms were actually quite nice, although it was quite dirty underneath the bed, but everything else was pretty clean! The room is considerably huge as compared to all other hotels in Malacca. Staff was friendly, and brought whatever we required. Location was perfect, not in the mad crowd, and just a middle ground to jonker street and to the malls!

    Reviewed April 10, 2019
    8.0
    Excellent
    Cleopatra from Malaysia
    Group
    Superior Twin Room - Non-Smoking
    Stayed 1 night in March 2019

    Very good”

    The hotel is close to jonker walk and other main attractions. Everything is within walking distance. The hotel have no elevator and doesn't offer breakfast (if this is important to you). Overall the hotel provided a good service for our stay.

    Reviewed March 26, 2019
    9.2
    Exceptional
    Mohd from Malaysia
    Family with young children
    Premium Suite - Non-Smoking
    Stayed 1 night in March 2019

    Get the Mawar Suite to enjoy the dynamic lively view of the river ”

    We chose Quayside and are fully aware of the lively (noises) and are ok with it. The room was big enough to fit an extra bed for our kids, friendly staff and honestly the location is great if you plan on walking to jonker and all the UNESCO heritage sites. If you’re driving? Parking will be a tad bit of a hassle and the Halia Cafe (which we were looking forward to dine at) is closed so do walk out to the river cruise area for food or jonker street market! Love this place and we shall return

    Reviewed March 26, 2019
    9.2
    Exceptional
    Xuan from Singapore
    Couple
    Premium Queen Room - Non-Smoking
    Stayed 1 night in June 2019

    Everything was good except”

    Everything was good except smoking is abit hard

    Reviewed July 11, 2019
    8.4
    Excellent
    MARC from Singapore
    Family with teens
    Premium King Suite
    Stayed 2 nights in November 2018

    EXCELLENT BUT DON'T GET THE BURGER”

    Location excellent, staff excellent and view of river was awesome. The restaurant's food was not good. Hamburger bun was partly frozen and had to return the meal for the kitchen to toast the bun. The burger had pieces of bones (picture available upon request) and the stringy tendons of the beef were large and not appetizing. Parts of hotel and the riverwalk in construction phase.

    Reviewed December 04, 2018
    8.4
    Excellent
    kasturi from Singapore
    Couple
    Superior Queen Room
    Stayed 1 night in December 2018

    I will not deny it's a good location!”

    those who wanna be in jonker street u can consider this hotel. a simple budget hotel but not too bad. But wifi sucks whole night! not much of help given for that. but location is best! since I gonna stay for 1 night I didn't make a fuss about the wifi. U are in jonker street ! walking distance to night market bistros n hard rock cafe!

    Reviewed December 03, 2018
    6.8
    Good
    Ros from Malaysia
    Group
    Premium Twin Room - Non-Smoking
    Stayed 1 night in July 2019

    Bad service”

    We arrived around 2++pm and expect can check in by 3pm. Unfortunately, rooms are still not ready, they are in the midst of cleaning up the rooms. While waiting in the lobby area, there are no aircond while the weather in Malacca is hot. There are only 4 fans hanged so high facing up which you cannot feel it at all. It is so hot sitting at the lobby waiting area. We can only check in at around 3.30pm. For the booking earlier, we've requested for a high floor rooms without knowing that most of them are queen beds. We don't mind changing the booking from twin to queen bed room but hotel has no courtesy to send at least an email to inform us. Quite frustrated that we were given rooms at the lower floor even though we booked and made the request earlier.

    Reviewed July 10, 2019
    2.4
    Zong from Singapore
    Couple
    Superior Queen Room
    Stayed 2 nights in July 2019

    Rundown hotel”

    Hotel was so rundown, hotel lobby is not air conditioned and was very stuffy and hot. Worse still, when we got the room. There were marks of people trying to pry open the windows ! And when we approach the staff and inform him, answer we got was to not get over react, no one has access to the balcony. He don’t even bother to check on the pry marks that was mentioned to him. I’m utterly disappointed with the service and the environment that Quayside Hotel is providing.

    Reviewed July 08, 2019
    8.4
    Excellent
    Zock from Malaysia
    Couple
    Premium Twin Room - Non-Smoking
    Stayed 1 night in July 2019

    Good location and value for money ”

    Overall is good, staff is friendly and location is good, walk 2min to Jonker Street, Car Park is near the hotel.

    Reviewed July 16, 2019
    5.6
    Norlela from Malaysia
    Family with teens
    Premium Family Suite
    Stayed 1 night in June 2019

    Nice budget hotel by river”

    Took the family suite - huge room overlooking the river, unfortunately no terrace/balcony to sit out. Good location, but parking is a drawback.

    Reviewed June 28, 2019
    4.8
    Nariaki from Japan
    Couple
    Superior Queen Room
    Stayed 2 nights in March 2019

    Disappointed”

    Location is good. Friendly staffs. However, I have disappointed that room light had an issue and needed to change the room at 2am. The light was flashing even turned off. Needed to pack stuffs and moved to another room at "2am". New room smell like cigarettes even i gave additional request "no smoking room". it was really annoying and disappointing.

    Reviewed March 28, 2019
    7.6
    Very good
    Rohani from Malaysia
    Couple
    Premium Queen Room - Non-Smoking
    Stayed 1 night in March 2019

    Good Location”

    The location is strategic where most of the attractions are nearby. But the reception always got no staff to cover where we need to wait for the staff to come to the counter. Checkout at 12.00pm but room service staff already knocked your door sharp at 12pm which is quiet not polite for me. When we open the door, the room service guy wait in front of the door with straight face just like we owe him money.

    Reviewed March 11, 2019
    7.6
    Very good
    chua from Singapore
    Couple
    Superior Queen Room
    Stayed 1 night in February 2019

    Noisy by the road side”

    I was being assigned a room facing the main road. Pretty noisy due to facing main road and the trishaw passing by was playing loud music. 8am came the garbage truck and the engine noise was loud. Not sure the rooms facing the river should be better. No in house parking thus have to park at public car park at main road.

    Reviewed March 04, 2019
    10.0
    Exceptional
    Mohd from Malaysia
    Solo traveler
    Superior Queen Room
    Stayed 1 night in April 2019

    So Nice”

    Nice room, near with town, easy parking

    Reviewed June 09, 2019
    8.4
    Excellent
    froid from India
    Solo traveler
    Superior Twin Room - Non-Smoking
    Stayed 1 night in April 2019

    Good Hotel”

    Very good hotel for the price. convenient to move around cos you stay right in the heart of everything

    Reviewed May 24, 2019
    10.0
    Exceptional
    Muhamad from Malaysia
    Family with young children
    Premium Queen Room - Non-Smoking
    Stayed 1 night in July 2018

    Exceptional”

    staff very friendly, but limited parking. i sndiri kena saman parking depan hotel

    Reviewed May 23, 2019
    8.0
    Excellent
    WILLIAM from Indonesia
    Couple
    Premium Queen Room - Non-Smoking
    Stayed 1 night in April 2019

    Recommended !!!”

    Nice room, nice location near tourist attraction & nice view for Melaka river. In front of Casa Del Rio hotel, very recommended !!!

    Reviewed May 02, 2019
    12345
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