Queen Kapiolani Hotel
Queen Kapiolani Hotel
See all 35 photos
Bathroom Queen Kapiolani Hotel
Bathroom
See all 35 photos
Swimming pool [outdoor] Queen Kapiolani Hotel
Swimming pool [outdoor]
See all 35 photos
Hotel building Queen Kapiolani Hotel
Hotel building
See all 35 photos
Coffee shop Queen Kapiolani Hotel
Coffee shop
See all 35 photos
See map Queen Kapiolani Hotel
See map
Excellent
Location
8.5
See all 35 photos Queen Kapiolani Hotel
See all 35 photos
Removed from saved list

Queen Kapiolani Hotel

Excellent location
Stay in the heart of Oahu Hawaii - See what's nearby
Have a question for Queen Kapiolani Hotel?
Very good
From 252 reviewsSee what guests said
7.5
  • 340 meters to the beach

  • Heart of the city

  • Currency exchange

  • Air conditioning

Room choices
7.5
Very good
Room comfort & quality
Don't miss out!10 travelers are looking at this property right now | 12 travelers have booked today.
Junior Suite - Newly Renovated
Junior Suite - Newly Renovated
...
  • Mountain view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
City View King Room - Newly Renovated
City View King Room - Newly Renovated
...
  • City view
  • 30 m²/323 ft²
  • 1 king bed
Enter dates to see prices
Premier Jr. Suite Ocean View Balcony, King
Premier Jr. Suite Ocean View Balcony, King
...
  • 35 m²/377 ft²
  • Balcony/terrace
  • 1 super king bed
Enter dates to see prices
Premier Jr. Suite Diamond Head View Balcony, King
Premier Jr. Suite Diamond Head View Balcony, King
...
  • 37 m²/398 ft²
  • Balcony/terrace
  • 1 super king bed
Enter dates to see prices
Ocean View Balcony, Queen Queen
Ocean View Balcony, Queen Queen
...
  • 29 m²/312 ft²
  • Non-smoking
  • 2 king beds
Enter dates to see prices
Ocean View King Room - Newly Renovated
Ocean View King Room - Newly Renovated
...
  • Ocean view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Two Queen Beds Mountain View
Two Queen Beds Mountain View
...
  • Mountain view
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Premier Ocean View King
Premier Ocean View King
...
  • Ocean view
  • Non-smoking
  • 1 super king bed
Enter dates to see prices
Diamond Head View Balcony, Queen Queen
Diamond Head View Balcony, Queen Queen
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 king beds
Enter dates to see prices
Diamond Head View Balcony, King
Diamond Head View Balcony, King
...
  • 29 m²/312 ft²
  • Non-smoking
  • 1 super king bed
Enter dates to see prices
Have a question for Queen Kapiolani Hotel?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Queen Kapiolani Hotel

More about Queen Kapiolani Hotel

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What they offer

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Guest policies

Show more

Some helpful facts

Show more

Announcements

Show more

Real reviews from real guests

Agoda Reviews (252)Booking.com Reviews (1297)
7.5
Very good
Read reviews from:
Cleanliness7.5
Facilities6.1
Location8.5
Room comfort and quality7.5
Service7.8
Value for money7.3
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
한국어
日本語
简体中文
more
Room type
City View King Room - Newly Renovated
Standard Single Room - Non-Smoking, Newly Renovated
Sort guest comments by:
Search reviews
Now you can search for any keyword within the reviews
Showing 195 verified guest comments
12345
9.2
Exceptional
Shane from Australia
Family with teens
Stayed 12 nights in July 2018
Exceptional”
Location great, lots of restaurants nearby, it’s opposite the zoo and very close to the beach. Just didn’t have a kettle for a cup of tea or coffee.
Reviewed July 19, 2018
9.6
Exceptional
Omar from United States
Couple
Standard Single Room - Non-Smoking, Newly Renovated
Stayed 4 nights in July 2018
awesome experience ”
staff was really nice, and even I was bot sure to book at the queen Kapiolani because I read the bad reviews due to remodeling, that was not a problem, No loud noises, comfortable rooms, very happy with my stay.
Reviewed July 12, 2018
4.8
Jeffrey from Philippines
Couple
City View King Room - Newly Renovated
Stayed 1 night in July 2018
Service is like a motel. Not recommended”
So we checked in and realized the hotel us under rennovation. No pool nowhere to eqt from breakfast only a coffee shop. There is basically nothing in the room except shampoo, conditioner, body wash and body lotion. This is suppose to be a beach hotel but little things like cotton buds arent available. I booked a king room and the reception upgraded me to "junior suite" which is exactly the same as the photo of the king room city view i booked. It was nothing like a suite. I asked for a late checked out of 1PM which is a standard acceptable check out. Reception said therrle are guest coming so they cannot provide the late check out. I of course understand and did not push my way into it. However, when I checked out and wanted to deposit my carry on trolley just until 1PM they are charging me for 2dollars which is really nothing. BUT come on I was a guest in their hotel and they couldnt keep my carry o for an hour which I would have been entitled for a late check out. I DO NOT RECOMMEND THIS HOTEL. THE MONEY I PAID COULD BOOK OTHER HIGH END HOTELS HERE IN WAIKIKI. Try Hyatt for the same amount of money.
Reviewed July 09, 2018
7.6
Very good
Elena
Family with teens
City View King Room - Newly Renovated
Stayed 6 nights in June 2018
Not as described”
We looked for a room for 2 adults and 2 children (ages 15 and 13, not babies) and this hotel had a City View King Room. On the photos there was one king bed and one sofa, so we assumed this sofa will be for the kids, it suits us and booked this room. When they showed us our room it had only one bed and nobody could explain HOW we are supposed to sleep??? There might have been a place for one extra bed, but they didn't know if the hotel has it. Anyway this didn't solve the problem. The staff told that some rooms have a sofa, some don't. Nice... We had to book another room, which cost extra of course. If the description didn't state this room is for 2 adults and 2 kids, we would have booked somewhere else.
Reviewed July 07, 2018
4.0
Theewin from Thailand
Couple
Stayed 3 nights in June 2018
Good location, Fair cleanliness, Inappropriate a male staff, Noisy from renovation”
- So bad loundy noise for renovation from sun rise to sunset. - So bad on male staff behavior, he access to my room while my wife is naked without door knocking (she just go out from bathroom)
Reviewed July 05, 2018
8.8
Excellent
Shelly from Canada
Couple
City View King Room - Newly Renovated
Stayed 1 night in May 2018
Deapite the fact they were renovating they accomodated us with expertise and friendliness. ”
Rebecca who tended to our room 1009 was exceptionally curtious and friendly.
Reviewed May 30, 2018
Thank you for staying with us! We are glad you enjoyed the service of our staff and you overall stay. We will forward your review to our leadership team and recognize Rebecca for her hard work. Thanks again and we hope we will have another chance to accommodate your next Hawaiian vacation.
Responded June 13, 2018
Queen Kapiolani Hotel
10.0
Exceptional
Barbara from Australia
Couple
City View King Room - Newly Renovated
Stayed 1 night in May 2018
Close to beach ”
Felt welcome from the moment we arrived all staff were friendly Room was spacious with ocean and zoo views
Reviewed May 28, 2018
Thank you for staying with us. We are glad you enjoyed one of our newly renovated rooms, amazing views, and the service of our staff! Please visit us again in the future, mahalo.
Responded June 14, 2018
Queen Kapiolani Hotel
10.0
Exceptional
Jakub from Norway
Couple
Stayed 4 nights in May 2018
Amazing location! Value for money!”
Hotel has perfect location. 1 minute walk to Waikiki beach. Located near to all main attractions of Waikiki area. There’s ABC store where you can buy all necessities from food and drinks to some clothing, cosmetics or souvenirs (there’s are ABC stores almost on every corner. We loved Lulu’s Restaurnat where you can try both local food as well as burgers, steaks etc. I highly recommend trying their Mai Tai cocktail! Hotel is located on estern end of Waikiki beach what makes it great start if you’re planning on using car to travel around the island. Wouldn’t hesitate to stay there again! There’s a valet parking at the hotel. It cost 30$ a day and you are charged daily. There’s a public parking across the street at the zoo but it’s not allowed to park there overnight. You can find more parking garages in the area but prices are similar and I don’t think that it’s worth losing time doing this. The only things I was mis
Reviewed May 14, 2018
Thank you for staying with us and for your kind review! We are glad you enjoyed our convenient location and your stay overall. Have a good day and we hope to accommodate you again in the future.
Responded June 13, 2018
Queen Kapiolani Hotel
4.0
sofia from Belgium
Solo traveler
Stayed 2 nights in April 2018
Old rooms ... amenities ( pool and restaurant ) not available as the pictures show”
old rooms Works going on at the ground floor ! Not mentioned in the ad No restaurant is in the hotel neither a pool as shown in the pic
Reviewed April 30, 2018
Thank you for staying with us. Our property conditions are posted online and have constantly been updated to inform our guests- we are sorry if you missed the information and for any inconveniences it has caused during your stay. We are nearing completion and hope you will give us another chance to accommodate your next vacation.
Responded June 13, 2018
Queen Kapiolani Hotel
8.4
Excellent
Gary from Singapore
Couple
Stayed 1 night in November 2017
Good for short stay”
They are re-modelling and should be up and about by mid-2018. Presently, if u are around during the day time, there is some drilling sounds which can be unpleasant. But the location is good, at the far end of Waikiki, nearer to the zoo. Views of Diamond head are pretty awesome too. I got a great room with a 180 degrees view - Room 1601.
Reviewed April 03, 2018
Thank you for taking the time to write your review of our property, your comments are very much valued. We are looking forward to completing our enhancement project this year. We hope that you will be back to stay with us once our full project has been completed and enjoy more of our amenities and what our hotel has to offer. Best Regards. Queen Kapiolani Hotel
Responded April 05, 2018
Queen Kapiolani Hotel
7.6
Very good
Gary from Singapore
Couple
Stayed 1 night in December 2017
Good short stay”
Close to Waikiki (and Kuhio) beach. Easy route to Diamond Head, great start for your hike up. Hotel is under refurbishment now and if u are in the room during the day, it might not be pleasant with all that drilling and knocking. Overall, a good stay and the lady who checked us in on 2 Dec was friendly unlike the male when we checked in on the 30th Nov - way not suitable for Front desk duties.
Reviewed March 27, 2018
Aloha, thank you for staying with us. We are glad you enjoyed our convenient location and the nearby activities. We are doing our best to minimize noise and appearance of projects on property, but is is still unavoidable. We hope to accommodate you again in the future, we are sure you will enjoy our new facilities. Thank you
Responded March 28, 2018
Queen Kapiolani Hotel
9.6
Exceptional
I from Taiwan
Group
City View King Room - Newly Renovated
Stayed 5 nights in March 2018
GOOD HOTEL”
Location is very good. Near Waikiki Beach. Staff most are kind. Bellman is friendly, the man who work at about 9:00 pm(3/15 16) the tallest one is the best bellman. The Hotel is renovation, a little disappointed, but they offer Lulu,s Waikiki coupon. It,s great. We also can use the Hyatt Place Waikiki Beach swim pool. But the Hyatt hotel staff is not good. They only use the room key help us to go to 3rd floor. They don,t give us key to enter the pool. Thanks the door enter the pool is small , you can reach your hand to another side to open it. If you want to drink water, you can go to 4th floor Room 407 or 406(I forgot it.) Secret room. If you don,t asking staff, they won,t tell you. If you want to stay long time, this hotel would be a best choice , because staff kind/price cheap/room clean(But room is a little dark)
Reviewed March 20, 2018
6.4
Good
MYUNGHO from South Korea
Couple
Stayed 4 nights in January 2018
저렴한 가격 외에는 그다지 추천할만하지 않음”
특히 창문 유리가 블라인드 처럼 여닫는 구조라 매우 불편했음
Reviewed March 19, 2018
Aloha, thank you for staying with us. We are sorry for the inconvenience our hotel projects caused during your stay. We hope you will give us another chance to accommodate your next vacation to the island, we are sure you will enjoy our new facilities. Mahalo!
Responded March 23, 2018
Queen Kapiolani Hotel
4.4
Nataliya from Singapore
Couple
Stayed 1 night in January 2018
Old and dirty”
Booked this hotel for the location which was convenient, but room is old, with uncomfortable bedding. Very noisy, can hear cars all night, so not possible to get proper rest. Would not recommend it to anyone.
Reviewed February 03, 2018
Aloha, thank you for staying with us and we are glad you enjoyed our location. We are currently working hard to improve guest rooms and facilities, and we are sure to fix the issues you encountered. Please visit us again, we are sure you will enjoy our facilities with modern/retro chic designs and furniture. Mahalo!
Responded March 23, 2018
Queen Kapiolani Hotel
4.4
alexander from United Kingdom
Solo traveler
City View King Room - Newly Renovated
Stayed 3 nights in January 2018
Terrible stay”
I arrived to find the hotel in darkness with scaffolding around. I eventually found an entrance up the parking ramp at the back. The hotel is being rebuilt. Hammer drilling began at 7-30 am. The room and bathrooms are ancient and everything is worn and chipped. The curtains would not close and the toilet blocked and overflowed on the first morning, was cleared that day and did the same thing the next morning when I demanded another room which was in a similar condition and I had to stand on a chair to close the curtains and when you opened the balcony door it dropped 1/2 inch and wouldn't close. All in All and awful experience - it ruined what should have been a delightful break enroute to a busy schedule in Sydney! Had it been a £50 deal I might have accepted it but at £140 a night I would expect some compensation as you charged my card before I arrived I had no recourse to demand from the hotel. I've aways been happy with Agoda - I hope to hear from you regarding some recompenc
Reviewed January 17, 2018
Thank you for taking the time to review and we do apologize for any inconvenience you may have experienced during your stay with us. We are working very hard to update and refresh the property as we are aware it is in need of upgrades. We have also been working diligently to be as transparent as possible about the current work being done and the effect on the visitor experience. We apologize if you may have missed this information prior to your arrival. That being said we have addressed this with the management staff that you may have encountered to ensure that moving forward all guests issues are addressed and resolved in a timely manner and to your satisfaction. We hope you will give us another chance to accommodate your next Hawaiian vacation, we are sure you will enjoy our enhanced facilities. Thank you
Show more
Queen Kapiolani Hotel
8.4
Excellent
Frank from United States
Couple
Stayed 6 nights in December 2017
Excellent”
Staff totally awesome!!! Lived in apartments on that land before the hotel was built.
Reviewed December 20, 2017
Aloha! Thank you for staying with us and are glad you enjoyed the service of our staff. We are excited to share our finished hotel projects and we hope for another chance to accommodate your next vacation on the island. Mahalo!
Responded March 28, 2018
Queen Kapiolani Hotel
6.8
Good
Hiroshi from Japan
Solo traveler
Stayed 3 nights in October 2017
Good”
The location, off central Waikiki location, close to the Zoo, provides a quiet stay with less traffic noise.
Reviewed October 28, 2017
Thank you very much for your nice review. We look forward to welcoming you and your family for your future stay. Mahalo, Queen Kapiolani Hotel
Responded November 11, 2017
Queen Kapiolani Hotel
7.6
Very good
Yvonnne from Netherlands
Couple
Stayed 4 nights in September 2017
Fine hotel”
The hotel is fine; good location, clean and nice service. Location is really nice! It is a bit old, but it did not bother us thst much. Only thing is that we had to pay a hospitallity fee of 15 dollar a night. This was not mentioned anywhere.
Reviewed September 20, 2017
Thank you for the email. I really appreciate that you took the time to share your feedback. I understand it could be frustrating when our policies or fine print are easily unforeseen when making a reservation. I will bring it up to our management to look into this issue. As far as being out dated, we are currently going through an enhancement project to better our hotel. Feel free to visit our website on updates and pictures of our future hotel. We hope to you on your next visit. Mahalo, Queen Kapiolani Hotel
Show more
Queen Kapiolani Hotel
4.0
Christa from United States
Family with teens
Stayed 3 nights in September 2017
Poor room service, room stunk like smoke, no king size beds available, old furniture”
The only positive things to mention is the location of the hotel and the friendly door bell staff. Other than that the hotel is definitely not worth it'seems money!
Reviewed September 14, 2017
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings your experience and we're currently going through an enhancement project to better our hotel. Feel free to visit our website on updates and pictures of our future hotel. Said to be completed by mid 2018 Mahalo, Queen Kapiolani Hotel
Show more
Queen Kapiolani Hotel
7.6
Very good
Lydia from France
Couple
City View King Room - Newly Renovated
Stayed 2 nights in August 2017
Great location! Great rate! ”
The location is fantastic! The staff is great! The only thing that I would like to see is cleaner windows. Of course as an older hotel that needs updating, the jealousies and popcorn ceiling would need to go but the price was right and we were happy overall
Reviewed August 29, 2017
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again, and we look forward to seeing you on your next trip! We are currently going through an enhancement project to better our hotel. Feel free to visit our website on updates and pictures of our future hotel. Mahalo, Queen Kapiolani Hotel
Show more
Queen Kapiolani Hotel
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss