QUEEN'S HOTEL CHITOSE

3.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

5-6-1, Saiwaicho, Chitose, Sapporo, Japan, 066-0063

Highlights

Ideal location

- 6–12 minute walk to JR Chitose Station and Aeon mall, with short dista...

Great location with a nearby train station and shops.
Great food & dining

- On‑site izakaya/restaurant offers a varied menu and reasonable prices,...

The dining experience was one of the best.
Airport connectivity

- Free shuttle service to New Chitose Airport with morning departures; g...

The complimentary airport drop-off was much appreciated
Top property facilities

- Convenient overnight/transit choice for early flights; many guests rec...

Complete amenities
Excellent hot spring

- Onsen/public bath is available and well kept; several guests enjoy lat...

Enjoyed the stay with onsen and nice breakfast .

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Restaurants

Sauna

Family room

Luggage storage

About us

Queen's Hotel Chitose: modern boutique ideal for two, steps from New Chitose Airport with shuttle. Features sleek interiors, cozy lounge, on-site public bath and sauna—great for layovers or short trips to Rera outlet and Salmon Aquarium. Quiet Chitose base with easy access to Sapporo, hot springs and scenic lakes—ideal for two travelers seeking effortless logistics. 24-hour check-in, indulgent on-site hot spring bath, dining and attentive room service for relaxed meals. Rooms have cooling air conditioning, complimentary Wi‑Fi and a mini fridge; select rooms offer city views (request when booking). Suburban location blends airport convenience with nearby nature, making it simple to combine transit needs with exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 4 times in last 24 hr

  • The room was very nice: bigger and cleaner than I expected.
    Jessica
    Japan
  • I'd stay here again if I needed to be near the airport.
    Alina
    United States
  • Free shuttle service to CTS Airport, earlier slot at 6:25am.
    CHIN
    Malaysia
  • Our first stay was good, the bedroom and bathroom was clean.
    Nina
    Indonesia
  • Perfect place to stage when connecting through New Chitose.
    Mark
    United States
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Nearest transportation options

Chitose Train Station is within 0.36 km

See map

8.4Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Mt. Moiwa
34.5 km
Susukino
35.2 km
Tanukikoji Shopping Street
35.5 km
Sapporo TV Tower
35.5 km
Odori Park
35.8 km
Closest landmarks
Kahan Park
280 m
Koizumi Cardiology Medical Clinic
300 m
Chitose Train Station
360 m
Aobaoka Park
450 m
Murakami Dental Clinic
470 m

Good to know

Value for money8.4
Distance to city center50 km
Location rating8.4
Nearest airportNew Chitose Airport (CTS)
Distance to airport5.8 km

Rooms available at QUEEN'S HOTEL CHITOSE

Queen Double Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
Comfort Single Room
...
  • Room size: 15 m²/161 ft²
Comfort Single Room
...
  • Room size: 15 m²/161 ft²
Comfort Single Room
...
  • Room size: 15 m²/161 ft²
Comfort Single Room
...
  • Room size: 15 m²/161 ft²
Queen's Double Room
...
  • Room size: 17 m²/183 ft²
Queen's Double Room
...
  • Room size: 17 m²/183 ft²
Moderate Twin Room
...
  • Room size: 18 m²/194 ft²
Moderate Twin Room
...
  • Room size: 18 m²/194 ft²
Japanese-style Family Room
...
  • Room size: 31 m²/334 ft²
  • 5 futons
  • 5 futons

Frequently asked questions

QUEEN'S HOTEL CHITOSE was built in 2016.

Enjoy the flexibility of easy payment at QUEEN'S HOTEL CHITOSE which supports up to 7, with payment card options including MasterCard, American Express, Cash, UnionPay, and Visa.

Past guests that stayed at QUEEN'S HOTEL CHITOSE have given this property a rating of 8.892 for its outstanding cleanliness as the major highlight for their stay.

100.0% of our past guest assessments have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for QUEEN'S HOTEL CHITOSE down in the review section.

Past solo travelers that have stayed at this property have given QUEEN'S HOTEL CHITOSE an average rating of 8.6. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Past business travelers that have stayed at this property have given QUEEN'S HOTEL CHITOSE an average rating of 8.4. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given QUEEN'S HOTEL CHITOSE an average rating of 8.5. You can look up on more descriptive customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

Verified group travelers that have stayed at this property have given QUEEN'S HOTEL CHITOSE an average rating of 8.6. You can check out more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Chitose Train Station, 358.07 m away from QUEEN'S HOTEL CHITOSE.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.

Wake up to an amazing continental breakfast at QUEEN'S HOTEL CHITOSE. Guest visitors can enjoy breakfast offered with an additional charge of 1100 JPY for children and 1100 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

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More about QUEEN'S HOTEL CHITOSE

More about QUEEN'S HOTEL CHITOSE

Experience Comfort and Convenience at QUEEN'S HOTEL CHITOSE in Sapporo

Nestled just 50 kilometers from the vibrant heart of Sapporo, QUEEN'S HOTEL CHITOSE offers travelers a perfect blend of accessibility and tranquility. Built in 2016, this modern hotel boasts 153 well-appointed rooms designed to provide a comfortable retreat after a day of exploring the dynamic city or the scenic surroundings. With a quick 15-minute drive to the airport, guests can enjoy seamless travel arrangements, making it an ideal choice for both business and leisure travelers. Guests can check in from 3:00 PM and unwind in their thoughtfully designed rooms, while check-out is conveniently available until 11:00 AM. Please note that the hotel maintains a strict child policy, and children are not permitted to stay free of charge, with additional fees potentially applying. Whether you're visiting for a quick stopover or an extended stay, QUEEN'S HOTEL CHITOSE promises a welcoming atmosphere and excellent service to make your trip memorable.

Relax and Unwind: Entertainment Facilities at QUEEN'S HOTEL CHITOSE

Discover a sanctuary of relaxation at QUEEN'S HOTEL CHITOSE, where guests can indulge in a variety of wellness amenities designed to rejuvenate the mind and body. Unwind in the soothing sauna and steam room, perfect for melting away stress after a busy day exploring Sapporo. For a more pampering experience, the on-site spa offers a range of treatments to refresh your senses and enhance your well-being. Beyond wellness, the hotel provides a comfortable shared lounge and TV area, ideal for socializing or enjoying a quiet moment with entertainment. For those looking to take a piece of their trip home, a well-stocked gift and souvenir shop is available, offering unique local keepsakes and mementos. Whether seeking relaxation or a cozy space to unwind, QUEEN'S HOTEL CHITOSE offers a variety of entertainment facilities to enhance your stay in Sapporo.

Sports Facilities at QUEEN'S HOTEL CHITOSE

Experience active relaxation at QUEEN'S HOTEL CHITOSE, where a range of sports facilities awaits to keep you energized during your stay. Guests can enjoy our well-equipped fitness center, featuring modern exercise equipment perfect for a quick workout or a full training session. For those who prefer outdoor activities, the hotel offers access to nearby sports grounds and open spaces, ideal for jogging or casual sports. Whether you're a fitness enthusiast or simply looking to stay active, QUEEN'S HOTEL CHITOSE provides a comfortable and convenient environment to pursue your sporting interests.

Convenience Facilities at QUEEN'S HOTEL CHITOSE

QUEEN'S HOTEL CHITOSE offers a comprehensive range of convenience facilities designed to enhance your stay. Guests can enjoy the ease of free Wi-Fi available in all rooms and public areas, ensuring seamless connectivity throughout their visit. For added comfort, the hotel provides a reliable laundry service and a laundromat, making it simple to refresh your wardrobe during your stay. Luggage storage and safety deposit boxes offer peace of mind, allowing you to explore Sapporo without worry. In addition to essential amenities, the hotel features a vending machine for quick snacks and beverages, along with a designated smoking area for those who wish to smoke comfortably. Room service is available to cater to your dining needs in the comfort of your room. Whether you're traveling for business or leisure, QUEEN'S HOTEL CHITOSE's thoughtful convenience facilities are designed to make your stay effortless and enjoyable.

Convenient Transport Facilities at QUEEN'S HOTEL CHITOSE

Guests staying at QUEEN'S HOTEL CHITOSE enjoy the convenience of a dedicated onsite car park, making travel hassle-free for those arriving by car. The hotel offers complimentary parking facilities, ensuring guests can secure their vehicles without any additional cost, allowing for a stress-free start to their stay. Whether you're exploring the vibrant city of Sapporo or heading to nearby attractions, the accessible and free car park provides the perfect solution for seamless transportation during your visit.

Comfort and Convenience in Every Room at QUEEN'S HOTEL CHITOSE

Experience a relaxing stay at QUEEN'S HOTEL CHITOSE with thoughtfully equipped rooms designed for your comfort. Each room features modern amenities including air conditioning to ensure a pleasant climate, a hair dryer for your convenience, and a television for your entertainment. Guests can enjoy complimentary instant coffee and tea, along with a coffee/tea maker, allowing you to start your day or unwind in the evening with your favorite hot beverages.

Exquisite Dining Experience at QUEEN'S HOTEL CHITOSE

At QUEEN'S HOTEL CHITOSE, guests can indulge in a variety of dining options designed to satisfy every palate. The hotel features a welcoming restaurant where you can enjoy delicious meals crafted with fresh, local ingredients, offering a perfect setting for both casual dining and special occasions. For added convenience, the hotel also provides a convenient room service, allowing guests to savor their favorite dishes in the comfort and privacy of their own room. Start your day with a hearty continental breakfast, thoughtfully prepared to energize you for your adventures in Sapporo. Whether you prefer a sit-down meal or a quick bite, QUEEN'S HOTEL CHITOSE ensures a satisfying culinary experience to complement your stay.

Comfortable and Diverse Room Options at QUEEN'S HOTEL CHITOSE

Discover a variety of thoughtfully designed rooms at QUEEN'S HOTEL CHITOSE, perfectly suited to meet different preferences and needs. Guests can choose from cozy Comfort Singles, each measuring 15 square meters with a comfortable Double Bed, available in both smoking and non-smoking options. For those seeking a slightly larger space, the Semi-Double rooms offer 15 square meters with a Semi Double-Bed, also available in smoking and non-smoking variants. For a more spacious stay, the Queen Double rooms provide 17 to 18 square meters with a luxurious Queen Bed, available in both smoking and non-smoking options. Additionally, the Moderate Twin rooms, spanning 18 square meters with two Semi Double-Beds, cater to travelers seeking twin accommodations, offered in both smoking and non-smoking choices. The Run of House Non-Smoking option provides flexibility for guests to enjoy a comfortable stay without specific room assignment.

Discover the Charm of Chitose: Gateway to Sapporo’s Natural Beauty and Culture

Nestled just outside the vibrant city of Sapporo, Chitose offers visitors a perfect blend of natural splendor and cultural richness. This charming city is renowned for its stunning landscapes, including the expansive Lake Shikotsu, known for its crystal-clear waters and breathtaking scenery that change with the seasons. Whether you're exploring the tranquil shores or enjoying outdoor activities like kayaking and hiking, Chitose provides a serene escape from bustling city life. The area is also home to the historic Chitose Salmon Museum, where you can learn about the region’s rich fishing heritage and the importance of salmon in local culture. Chitose’s strategic location makes it an ideal starting point for adventures in Hokkaido. The nearby New Chitose Airport is a major hub, connecting travelers to the island’s scenic wonders and vibrant cities. Beyond its natural attractions, Chitose boasts delicious local cuisine, including fresh seafood and regional specialties that reflect the area's rich agricultural traditions. With its welcoming atmosphere and diverse attractions, Chitose is the perfect destination for travelers seeking both relaxation and exploration before heading into the lively streets of Sapporo or venturing further into Hokkaido’s pristine wilderness.

Seamless Travel from New Chitose Airport to QUEEN'S HOTEL CHITOSE

Travelers arriving at New Chitose Airport, the main gateway to Sapporo, will find it incredibly convenient to reach QUEEN'S HOTEL CHITOSE, located just a short distance away in Chitose. Upon arrival, guests can opt for a quick and comfortable journey by taking the JR Rapid Airport train, which runs frequently between the airport and Chitose Station. The train ride takes approximately 3 to 4 minutes, offering a smooth and scenic transfer with easy access to the hotel area. From Chitose Station, the hotel is just a brief taxi or bus ride away, making the entire transfer process swift and hassle-free.

Discover Nearby Landmarks and Attractions around QUEEN'S HOTEL CHITOSE

Guests staying at QUEEN'S HOTEL CHITOSE are perfectly positioned to explore a variety of captivating local landmarks and attractions. Just a short distance away, the Sapporo Beer Brewery offers a fascinating glimpse into Japan's brewing heritage, where visitors can enjoy guided tours and tastings of freshly brewed beers. Nature lovers will appreciate the serene beauty of Shikotsu Lake and Lake Shikotsuko Visitor Center, both providing picturesque landscapes and tranquil settings ideal for relaxation and outdoor activities. For family fun and entertainment, the Salmon Hometown Chitose Aquarium is a must-visit, showcasing the diverse aquatic life native to the region. Food enthusiasts can indulge at Dosanko Market, known for its fresh local produce and delicious regional specialties. Additionally, the New Chitose Airport Observation Deck offers stunning views of the airport and surrounding scenery, while Royce Chocolate World provides a delightful experience for those with a sweet tooth. These nearby attractions make QUEEN'S HOTEL CHITOSE the perfect base for exploring the rich cultural and natural wonders of the area.

Convenient Public Transport Access Around QUEEN'S HOTEL CHITOSE

Located in the heart of Chitose, QUEEN'S HOTEL CHITOSE offers exceptional connectivity through a variety of nearby train stations, making travel seamless for guests. Just a short trip away is the Chitose Train Station, providing direct access to Sapporo and other major cities, ideal for exploring the region with ease. For travelers arriving by air, the Shin Chitose Airport Train Station is conveniently accessible, allowing quick transfers between the airport and the hotel, perfect for those with early or late flights. Additional transportation options include the Sapporo Beer Teien Train Station and Minami Chitose Station, both offering reliable links to local attractions and surrounding areas. The Osatsu station further enhances mobility, making it simple for guests to navigate Chitose and enjoy the sights and sounds of this vibrant region. With such a well-connected transport network, QUEEN'S HOTEL CHITOSE ensures that every journey from or to the hotel is comfortable and hassle-free.

Culinary Delights Near QUEEN'S HOTEL CHITOSE

Just a short stroll from QUEEN'S HOTEL CHITOSE, food lovers will find an array of enticing dining options to satisfy every craving. Savor the rich, savory flavors at Ichigen Ebisoba New Chitose Airport Branch, known for its delicious shrimp-based ramen. For a hearty local experience, visit Doraibuin Ito Butadon, famous for its flavorful pork bowls. Indulge in the comforting spices of Soup Curry LAVI, a must-try for curry enthusiasts. Seafood lovers can enjoy fresh catches at Aji No Mai-Dokoro Muramatsuri, while Ajino Tokeidai offers traditional Japanese cuisine with a modern twist. For a quick and satisfying meal, Ajinoramen Akamon serves up delicious ramen options. Other nearby favorites include Ajisai New Chitose Airport, Akabei, and the stylish Bar Lounge Astral at Ana Crown Plaza Hotel Chitose, perfect for unwinding after a day of travel or sightseeing. Whether you're craving Japanese classics or international flavors, these restaurants promise a memorable culinary journey close to your stay.

Shopping Landmarks Near QUEEN'S HOTEL CHITOSE

Guests staying at QUEEN'S HOTEL CHITOSE will find themselves surrounded by a variety of vibrant shopping destinations. Just a short trip away is the Chitose Outlet Mall Rera, a haven for fashion enthusiasts seeking the latest trends and designer bargains. For those interested in local flavors and regional products, Hokkaido Marugoto Ichiba offers a diverse selection of Hokkaido’s finest foods and souvenirs. The Hokkaido Chitose Ham provides a taste of local delicacies, perfect for food lovers eager to explore authentic regional cuisine. Additionally, the Tomakomai Kanko Kyokai Hokkaido Showroom showcases the best of Hokkaido’s tourism and local craftsmanship. For sweet treats, MILKISSIMO presents delightful dairy-based desserts, while Doremo LeTAO tempts visitors with its renowned cheesecakes and baked goods. These shopping landmarks provide a perfect blend of local culture, culinary delights, and retail therapy, making the area around QUEEN'S HOTEL CHITOSE a true shopping paradise.

Affordable Comfort at QUEEN'S HOTEL CHITOSE in Sapporo

Situated in the vibrant city of Sapporo, QUEEN'S HOTEL CHITOSE offers an excellent option for travelers seeking comfort without overspending. With room rates ranging from just $76 to $100 per night, guests can enjoy quality accommodations at a significantly lower price compared to the city’s average hotel room, which falls between $151 and $200. This makes QUEEN'S HOTEL CHITOSE an attractive choice for budget-conscious travelers who want to experience the charm of Sapporo without breaking the bank. While many hotels in Sapporo come with a higher price tag, QUEEN'S HOTEL CHITOSE provides a more economical alternative, ensuring guests receive great value for their money. Whether you're visiting for business or leisure, this hotel's competitive pricing allows you to enjoy the city's attractions, dining, and entertainment options while staying comfortably within your budget. Discover the perfect blend of affordability and quality at QUEEN'S HOTEL CHITOSE during your Sapporo adventure.

Exceptional Comfort and Service at QUEEN'S HOTEL CHITOSE

Guests consistently praise QUEEN'S HOTEL CHITOSE for its pristine cleanliness, modern and spacious rooms, and overall comfort. The hotel's stylish decor and well-equipped facilities create a welcoming and relaxing atmosphere for every guest. The friendly and helpful staff receive high marks for their attentive service, making visitors feel valued and well taken care of throughout their stay. Many reviewers highlight the hotel's convenient location and thoughtful amenities, such as a complimentary shuttle to the airport, which adds to the seamless travel experience. Guests also commend the excellent breakfast offerings, which provide a delightful start to the day. Overall, QUEEN'S HOTEL CHITOSE stands out as a top choice for travelers seeking comfort, cleanliness, and exceptional service in Sapporo.

Exceptional Comfort and Service at QUEEN'S HOTEL CHITOSE

Guests consistently praise QUEEN'S HOTEL CHITOSE for its outstanding cleanliness and well-maintained facilities, creating a welcoming and hygienic environment that enhances every stay. The hotel’s thoughtful amenities and modern design contribute to a comfortable experience, making it an ideal choice for travelers seeking both convenience and quality. With a high overall rating of 8.6, visitors often highlight the friendly and attentive staff, who go above and beyond to ensure a memorable visit. Located conveniently in Sapporo, the hotel offers excellent value for money, with an impressive rating of 8.4 for value, ensuring guests receive great quality without compromising affordability. Its strategic position, combined with a welcoming atmosphere and top-notch service, makes QUEEN'S HOTEL CHITOSE a popular choice for both leisure and business travelers alike. The positive reviews reflect a consistent commitment to guest satisfaction, making it a reliable and enjoyable accommodation option in the city.

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Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Public bath
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Breakfast [continental]
  • Desserts in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurants
  • Room service
  • Soup in restaurant
  • Vending machine
  • Western breakfast
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]

Food and dining

Breakfast options
  • Asian
Restaurants on site
和どさんこキッチンゴリラ
  • Cuisine: Asian
  • Menu: Buffet

Location

5-6-1, Saiwaicho, Chitose, Sapporo, Japan, 066-0063

Excellent8.4

Location

Airports
  • New Chitose Airport (CTS)
    5.8 km 6 min drive
  • Okadama Airport (OKD)
    38.5 km
Public transportation
  • Chitose Train Station
    360 m 3 min drive
  • Minami Chitose Station
    2.8 km
Hospital or clinic
  • Koizumi Cardiology Medical Clinic
    300 m
Cash withdrawal
  • ATM
    190 m 1 min drive

What's nearby

Popular landmarks
  • Mt. Moiwa
    34.5 km
  • Susukino
    35.2 km
  • Tanukikoji Shopping Street
    35.5 km
  • Sapporo TV Tower
    35.5 km
  • Odori Park
    35.8 km
  • Clock Tower (Tokei-dai)
    35.8 km
  • Sapporo Underground Pedestrian Space
    36.1 km
  • Hokkaido Government Office
    36.2 km
  • Hokkaido University
    36.5 km
  • Shiroi Koibito Park
    42.6 km
Nearby landmarks
  • Kahan Park
    280 m
  • Koizumi Cardiology Medical Clinic
    300 m
  • Chitose Train Station
    360 m
  • Aobaoka Park
    450 m
  • Murakami Dental Clinic
    470 m
  • Shinonome Park
    500 m
  • Chitosedaiichi Hospital
    600 m
  • Sakaecho Park
    630 m
  • Suehiro nishi Park
    650 m
  • Suehiro naka Park
    660 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Pets are strictly not allowed at the property.
  • Maximum 2 bed guards are available only on request. Advance booking is required.
  • Starting April 1, 2026, guests will be required to pay the Hokkaido Prefectural Tax and the Municipal Accommodation Taxes at the revised rates directly to the property at the time of check-in. The taxes are charged on a per person, per night basis, calculated from the room rate as follows:

    •Hokkaido Prefecture
    If the room rate is less than JPY 20,000: JPY 100
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
    If the room rate is JPY 50,000 or more: JPY 500

    •Sapporo City
    If the room rate is less than JPY 50,000: JPY 200
    If the room rate is JPY 50,000 or more: JPY 500

    •Hakodate City
    If the room rate is less than JPY 20,000: JPY 100
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
    If the room rate is JPY 50,000 or more and less than JPY 100,000: JPY 500
    If the room rate is JPY 100,000 or more: JPY 2,000

    •Furano City
    If the room rate is less than JPY 20,000: JPY 200
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 300
    If the room rate is JPY 50,000 or more: JPY 500

    •Toyako Town
    If the room rate is less than JPY 20,000: JPY 200
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 500
    If the room rate is JPY 50,000 or more: JPY 1,000

    •Niseko Town
    If the room rate is JPY 5,000 or less: JPY 100
    If the room rate is JPY 5,001 or more and less than JPY 20,000: JPY 200
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 500
    If the room rate is JPY 50,000 or more and less than JPY 100,000: JPY 1,000
    If the room rate is JPY 100,000 or more: JPY 2,000

    •Shintoku Town
    If the room rate is less than JPY 5,000: JPY 50
    If the room rate is JPY 5,000 or more and less than JPY 20,000: JPY 100
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
    If the room rate is JPY 50,000 or more: JPY 500

  • Akaigawa Village
    If the room rate is JPY 8,000 or more and less than JPY 20,000: JPY 200
    If the room rate is JPY 20,000 or more: JPY 500

    •Shimukkapu Village
    If the room rate is less than JPY 20,000: JPY 100
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
    If the room rate is JPY 50,000 or more: JPY 500

    •Rusutsu Village
    If the room rate is less than JPY 20,000: JPY 100
    If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
    If the room rate is JPY 50,000 or more: JPY 500

    •Otaru City / Asahikawa City / Kushiro City / Obihiro City / Kitami City / Abashiri City / Otofuke Town / Koshimizu Town
    Flat rate: JPY 200

    •Kutchan Town
    Flat rate: 3% (The 3% includes the Hokkaido Prefectural Tax)
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-in until23:59
Getting around
  • Distance from city center50 km
  • Travel time to airport (minutes)15
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)1100 JPY
The property
  • Year property opened2016
  • Number of floors12
  • Room voltage100
  • Number of rooms 153
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges0
Parking
  • Daily parking fee0 JPY

Reviews of QUEEN'S HOTEL CHITOSE from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 6.0
  • 6.0
  • 8.4
  • 8.0
  • 10
  • 10
  • 8.4
  • 9.6
  • 9.6

Most recent

From 4,079 reviews

  • Cleanliness score 8.9 out of 10 and is a high score in Sapporo
  • Facilities score 8.5 out of 10 and is a high score in Sapporo
  • Location score 8.4 out of 10
  • Service score 8.7 out of 10 and is a high score in Sapporo
  • Value for money score 8.4 out of 10 and is a high score in Sapporo

Review summary

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This hotel's cozy and clean rooms come highly praised by guests, equipped with essential amenities. Its prime location near eateries, convenience stores, and public transportation is another highlight. The hotel offers free shuttle service to the airport. Guests love the onsen facilities and appreciate the excellent service from friendly, English-speaking staff. Additionally, free-flowing, good quality coffee in the lobby and rooms is provided for guests to enjoy.

However, a few guests felt that the room rates are expensive compared to other hotels in the area.

Guest Type
Room Type
Language

Show reviews that mention 

Airport access

Mentioned in 83 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Cleanliness

Mentioned in 70 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Service

Mentioned in 60 reviews
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78% Positive
sentiment-negative-indicator
21% Unfavourable

Location

Mentioned in 56 reviews
sentiment-positive-indicator
98% Positive
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1% Unfavourable

Hot spring

Mentioned in 47 reviews
sentiment-positive-indicator
87% Positive
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12% Unfavourable

Room comfort

Mentioned in 33 reviews
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78% Positive
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21% Unfavourable

Room size

Mentioned in 26 reviews
sentiment-positive-indicator
38% Positive
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61% Unfavourable

Breakfast

Mentioned in 24 reviews
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79% Positive
sentiment-negative-indicator
20% Unfavourable

Restaurant options

Mentioned in 22 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable
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  1. 9.2Exceptional

    Sawako from Japan
    Group
    Semi-Double Smoking
    Stayed 1 night in August 2026

    “It was comfortable.”

    I was grateful to be able to leave my luggage before check-in. There are amenities next to the front desk, so I think it's nice to take those to your room. The room was very clean, and I was able to have a relaxing time. I personally appreciated the coffee welcome service and room service very much.

    Reviewed August 24, 2026
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  2. 10.0Exceptional

    M from Japan
    Couple
    Semi-Double Non-Smoking
    Stayed 1 night in August 2026

    “It was a beautiful and comfortable stay.”

    The women's bath on the first floor had a system that required entering a security code to enter, which gave a sense of security. It is a beautiful and clean hotel. I appreciated the welcome drink (coffee server). The location near Chitose Station was good, with izakayas and convenience stores within walking distance, making it convenient.

    Reviewed August 27, 2026
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  3. 8.4Excellent

    Yumi from Japan
    Solo traveler
    Comfort Single- Smoking
    Stayed 1 night in April 2026

    “Beautiful”

    The entire hotel had a feeling of cleanliness, and the bathroom was very nice. Although it was a single room, I was able to rest comfortably in the bed, and the bedmaking was well done. The only unfortunate thing was that, despite being a non-smoking floor, there was a lingering smell of cigarettes in the room. It seems that the smell from the wallpaper and such cannot be removed. The front desk staff was very kind, and the breakfast was Japanese-style with a perfect balance of flavors and portions with two tiers of side dishes. I would like to make a reservation again!

    Reviewed April 26, 2026
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  4. 10.0Exceptional

    영래 from South Korea
    Family with young children
    Comfort Single Non-Smoking
    Stayed 1 night in August 2026

    “The accommodation is satisfactory.”

    The accommodation is definitely small, but you'll understand why it has good reviews once you visit. Though it's small, it's optimized well, and we, with one child and two adults, slept comfortably. The location is great for a place to stay before a flight; it's rural but has its own liveliness with some restaurants. It's close to an ion as well.

    Reviewed August 28, 2026
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  5. 8.4Excellent

    KAZUAKI from Japan
    Group
    〔Non-smoking〕Top floor Japanese-Western style room [Luxury] [Japanese-western room] [Non-smok...
    Stayed 1 night in June 2026

    “High security and a sense of cleanliness.”

    Queen's Hotel Chitose is located just a few minutes' walk from JR Chitose Station and has good access to New Chitose Airport, making it a convenient hotel for both tourism and business. The hotel features rooms with Simmons beds, security-equipped elevators, and large communal baths, providing a safe and relaxing environment. It's recommended to do some research on the local dining options in Chitose City before you go out. I walked to a popular vegetable soup curry restaurant (Ramai), but unexpectedly had to wait in line due to its popularity.

    Reviewed June 21, 2026
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    この度はクイーンズホテル千歳をご利用頂きまして誠にありがとうございました。 また口コミをご投稿いただきましたこと重ねてお礼申し上げます。 これからもお客様に快適にご宿泊いただけるよう努力してまいりますので、 またのご宿泊を心よりお待ちしております。 フロント 陳 クイーンズホテル千歳 ※シャトルサービスは2026年4月30日をもって終了いたしました。ご不便をおかけいたしますことをお詫び申し上げます。

    Responded June 23, 2026
    QUEEN'S HOTEL CHITOSE
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