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1,670 reviews
1,670 reviews
8.4
Location rating score
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Chitose part of Sapporo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Odori Park. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, hot spring bath and spa on-site.
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Car park
Free Wi-Fi in all rooms!
Luggage storage
Spa
Shops
3 travelers have booked today.
Value for money | 8.3 |
Distance to city center | 50 km |
Location rating | 8.4 |
Nearest airport | New Chitose Airport (CTS) |
Distance to airport | 5.8 km |
How much does it cost to stay at QUEEN'S HOTEL CHITOSE?
Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!
What time is check-in and check-out at QUEEN'S HOTEL CHITOSE?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to QUEEN'S HOTEL CHITOSE?
For those who wish to drive their own cars, QUEEN'S HOTEL CHITOSE has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.
Is breakfast offered at QUEEN'S HOTEL CHITOSE?
Wake up to a great buffet breakfast at QUEEN'S HOTEL CHITOSE. Western breakfast is available for guests. There's an additional charge of 1100 JPY for adults and 1100 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at QUEEN'S HOTEL CHITOSE?
QUEEN'S HOTEL CHITOSE features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup and desserts are served using only quality ingredients.
What is the smoking policy at QUEEN'S HOTEL CHITOSE?
QUEEN'S HOTEL CHITOSE does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
What is the closest airport to QUEEN'S HOTEL CHITOSE?
Travel by air is easy with New Chitose Airport only 5.7 km away from QUEEN'S HOTEL CHITOSE.
What is the closest train, metro, or bus station to QUEEN'S HOTEL CHITOSE?
The closest train, metro, or bus station to QUEEN'S HOTEL CHITOSE is Chitose Train Station, 350 m away.
What restaurants are nearby QUEEN'S HOTEL CHITOSE?
Restaurants including Mugunfa & Kurawanka, Aji No Mai-Dokoro Muramatsuri and Hotel Area One Chitose are popular in QUEEN'S HOTEL CHITOSE’s neighborhood which is known as Chitose.
What popular shopping places are close to QUEEN'S HOTEL CHITOSE?
Shopping options in QUEEN'S HOTEL CHITOSE’s Chitose neighborhood include Hokkaido Marugoto Ichiba, Chitose Outlet Mall Rera and Hokkaido Chitose Ham.
What are popular attractions near QUEEN'S HOTEL CHITOSE?
QUEEN'S HOTEL CHITOSE’s location in the Chitose neighborhood makes it close to famous attractions including Kahan Park, Aobaoka Park and Shinonome Park.
What popular natural sightseeing spots are close to QUEEN'S HOTEL CHITOSE?
QUEEN'S HOTEL CHITOSE’s nearby natural sights include New Chitose Motorland, Shika Park Camping Ground and Lake Shikotsu Wild forest located in the same Chitose area.
9.2
"Great public bath and sauna for Guests."
HARUKA
|
July 11, 2022
10
"Free shuttle to airport was helpful."
Angie
|
February 12, 2020
9.6
"Beds are very comfortable."
KOCKUAN
|
February 12, 2020
QUEEN'S HOTEL CHITOSE
Getting in and around Sapporo is a breeze when staying at QUEEN'S HOTEL CHITOSE, located right in the heart of the city. Get ready for an adventure with a stay at QUEEN'S HOTEL CHITOSE.
QUEEN'S HOTEL CHITOSE provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience.
Staying for a long time, or just need clean clothes? laundromat and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at QUEEN'S HOTEL CHITOSE. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at QUEEN'S HOTEL CHITOSE. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. QUEEN'S HOTEL CHITOSE has vending machines for 24-hour available light snacks and/or drinks.
Never let a day go wasted when you're at QUEEN'S HOTEL CHITOSE with all the activities and facilities provided. Finish your vacation days right by dropping in at the spa and sauna. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Reasons to stay here
Rooms don't get much cheaper than here, being less than 92% of the city's accommodation.
Guests who stayed here rated the facilities above 91% of other accommodations in the city.
This hotel scores higher than 92% of the city's accommodations for cleanliness.
8.4
Housekeeping
58 mentions
Breakfast
29 mentions
Food & Dining
5 mentions
Car Park
1 mention
Languages spoken
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Swimming & soaking
Services and conveniences
For the kids
Access
Getting around
Available in all rooms
和どさんこキッチンゴリラ
8.4
Airports
Public transportation
Hospital or clinic
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Check-in/Check-out
Getting around
Extras
The property
Parking
The property provides a drop-off service to New Chitose Airport at no additional charge. However, pick-up service is not available.
![]() QUEEN'S HOTEL CHITOSE | ![]() | ![]() | Best value! ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 1483 reviews 8.5Location 8.4 | Very good 1911 reviews 7.9Location 7.6 | Excellent 2119 reviews 8.7Location 8.4 | Exceptional 843 reviews 9.1Location 9.4 |
Neighborhood | Chitose | Chitose | Chitose | Chitose |
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Worth for money”
My friend and I went to Sapporo for Snow Festival and during our trip, we stayed at Queen's hotel Chitose. My first impression for this hotel is very reasonable price, it is one the cheapest hotels. In addition, the hotel is close to the New Chitose airport. It takes around 20-25 minutes to reach to the hotel by bus and by walking. The staffs at the hotel can speak English fluently, they are all nice and helpful. Upon checking-in, you can get the key to the room. It is clean, and well-equipped. Another advantage of choosing this hotel is that they offer a free transportation to the Airport. With all these good things mentioned above, I highly appreciate this hotel to anyone who is going to Sapporo during the Snow Festival.
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Thank you for staying at this hotel. I am very glad to receive words of praise. The hotel operates a free shuttle bus to the airport every morning. It takes about an hour by train to Sapporo, but the advantage is that it is close to the airport. looking forward to seeing you coming again. Queens Hotel Chitose @ Front Desk Kitabatake
Newer Hotel”
We stayed at Queen's Hotel Chitose for our last night in Sapporo because we had an early flight at the New Chitose International Airport the following day. The rooms are a bit small but super clean. Beds are very comfortable. Breakfast included was delicious. The best part is the free shuttle to the airport. Great hotel thank you
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Thank you for staying at Queens Hotel Chitose. Thank you very much for your high rating in our hotel. Thank you for your review. We look forward to all the staff again.
Highly recommended! Good Location and convenient!”
We stayed at Queen Chitose Hotel (at Minami Chitose Station, walking distance from the train station) as to catch our early flight next morning. The hotel provides airport transfer but need to reserve 1 day before. It was a pleasant stay. Although the room is small but clean and the bed is comfortable. It is fine for us, I find it very cosy. The hotel's lobby provides complimentary coffee, hot bath facilities, coffee machine in the room and free Wi-Fi in the room. Chitose Outlet Mall Rera is just one station away (at Chitose Station). There is AEON shopping mall nearby the hotel.
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Thank you for staying at Queens Hotel Chitose. The words that the location is good and convenient, we feel happy. I was relieved you were satisfied with the facilities of the rooms. We will continue to improve our services. If you have a chance, please stay at our hotel. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara
Excellent hotel and location”
Great place, even has its own Onsen... which is practically empty when i came in. Location is wonderful as it is less than 10 mins away fr the airport. Train station is close-by, a bit windy & chilly as we walked back to the hotel from it, tho. Staff is courteous, knowledgeable, helpful, able to converse well in English. Definitely recommended. Kudos to Queen's Hotel Chitose.
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Thank you for staying at Queens Hotel Chitose. All the staffs are glad to have received many high evaluations. Thank you for your review. When you come to Chitose City, we look forward to using this hotel.
Comfortable, easy access to Chitose Airport”
Easy access to / from Chitose airport. By cab, 1,600 Yen; by train, take first stop after leaving airport. From memory, fare per passenger was ~300-400 Yen. Break even on cab is more than 4-5 persons. Stay on the train to connect to Sapporo Station for another 1200 Yen or so. 20-40 mins train ride to Sapporo station depending on whether you are on Express train. If taking train, Queens Hotel Chitose is 2 blocks from train stop # H13. Hotel also offers scheduled free shuttle bus service to the airport. If not asked m during check in, ask front desk for the schedule and book your time. The busses are smallish, so reservation for larger parties is recommended. Rooms are small but well stocked with water, single serving coffee and tea maker, as well as a standard hot water pot. Generous toiletries provided in room freee of charge. Public baths onsite but they are not natural onzens. Nearby convenience stores and restaurants, incl one restaurant attached to the lobby.
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Your reply is very late, sorry. Thank you for staying at our hotel. looking forward to seeing you coming again Queens Hotel Chitose @ Front Desk Kitabatake
Highly recommended!”
The Queen's Hotel Chitose was located very closely to the JR Chitose Station (accessible via both JR and local trains) and approximately 15 minutes from the Shin-Chitose Airport. The hotel had modern layout and was reasonably sized. There is a restaurant next to the hotel serving international food which opened until very late. The hotel has a free airport shuttle service in the morning which was a bonus. I would certainly return again to the hotel!
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Thank you for staying at our hotel. Many words of praise are very glad. We seemed to be satisfied and are relieved. looking forward to seeing you coming again. Queens Hotel Chitose @ Front Desk Kitabatake
Not bad”
We have a group of 8 includes 4 elderly, stayed here for 1 night before we departed to New Chitose airport. Choose this hotel is because of the location and free shuttle service to airport. They provide different time range of shuttle service from the earliest 6.35am, around every 30 minites will have 1 shuttle service, but you have to reserve during your check in time, first come first served. Which means, if you checked in late and no slot for the shuttle bus service time you prefer, you have to choose another time slot. At first, the staff told us that 6.35am shuttle bus have no enough slot to fit 8 of us with 8 luggages, and asked us to choose 7.05am shuttle bus, but we worried that it will bu quite rush for us as our flight is on 9.35am. However, they get to manage us a shuttle service on 5.55am, so it's quite good. Moreover, around the hotel there's a lot of restaurants nearby, and also convinience store, around 10 minutes walk. Room is very clean, but quite small. However, overall is great.
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Thank you for staying at Queens Hotel Chitose. Shuttle buses usually start at 6:35. If crowded, temporary shuttles may appear at 5:55, Please note that it is not a promise. I think that you can find a restaurant area, a convenience store, JR Chitose Station around the hotel useful in terms of location. We will continue to strive to provide better service, so if you have the opportunity, please stay at our hotel. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara
Very friendly and helpful staffs and shuttle driver ”
Location is good as it’s just around 10min walk from the Chitose JR station. Staffs are very friendly, hotel provides shuttle to the airport start at 6.35am. Since our flight is at 7.55am, we asked about the taxi fare and if one taxi can fit us and luggages, the staff immediately call the taxi driver to check for us. He advised us to take their shuttle as it’s free and he ensured us we have sufficient time for our flight. So we decided to take the shuttle, the driver also is a very polite person, and thanks to them we made it on time to our flight. The hotel room is clean like it was brand new. The only problem is the centralised air conditioning was a bit too warm for us. Overall it was a pleasant stay in this hotel
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Thank you for staying at Queens Hotel Chitose. We relieved to hear you say the word that the friendly and helpful staff and the drivers. I was relieved that the room was beautiful. We will continue to work hard for better hospitality. If you have a chance, please stay at this hotel. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara
Great for overnight stay to get early flight”
It was all good. Room great and nicely finished - cute PJs to sleep in, modern hotel, great customer service, shuttle to airport. We stayed after skiing and bus down the mountain - ready for an early flight to Tokyo. Chitose is a good area to stay and saves the trip into Sapporo and back.
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Sorry for the late reply Thank you for staying at this hotel. I am very glad to receive words of praise. looking forward to seeing you coming again. Queens Hotel Chitose @ Front Desk Kitabatake
Very near hotel to Chitose Airport”
As car rental shop does not open by 7.30am, we needed to return the car the night before. This hotel provide complimentary bus transfer to airport. Help to save us a lot of trouble. But if you drive, they do provide free car park. The room was small but equipped with all essential needs. There is a small corner for morning coffee at the reception. The bedsheet was clean and the pillow was comfortable. The building is modern. It was very near to the factory outlet ( driving time is about 10mins). It is definitely more economical than staying at Chitose Airport hotel.
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Thank you for staying at Queens Hotel Chitose. Thank you for your kind explanation and word of mouth. When you come to Chitose City, we look forward to using this hotel.
Perfect Place to Stay”
New hotel and you'll be shocked by the services as well as facilities offered because this hotel is just PERFECT where they have public bath, free coffee machine, complimentary free breakfast as well as free shuttle to New Chitose Airport starting at 6:35 AM (15 minutes from the hotel). Besides that, every room is equipped with coffee/tea machine for your convenience.
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Sorry for the late reply Thank you for staying at this hotel. I am very glad to receive words of praise. looking forward to seeing you coming again. Queens Hotel Chitose @ Front Desk Kitabatake
Good hotel if you wanna be near the airport”
A very decent hotel near to Chitose airport. I believe they provide shuttle service to the airport but we drove so didn't use it. Parking is free. The rooms were very modern - very hygienic and with state-of-the-art spring-loaded switches. The only downside I can think of is that the room we got (semi-double room) was very small for 2 people and we had only space to open one of our suitcases at a time. Still, it was value for money and the small size was for us a small inconvenience for the good location and low cost (compared with many other hotels in the area of the same standard).
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Thank you for staying at this hotel. Sorry for the inconvenience caused by the room size. Although it seems difficult to improve the structure, we will strive to provide better service to our customers. Thank you for your valuable feedback. looking forward to seeing you coming again. Queens Hotel Chitose @ Front Desk Kitabatake
Highly Recommended”
The room space is just enough for a couple and very clean environment. The bed is King size double bed and super comfortable. Also, the hotel will provide a shuttle bus service to Chitose Airport within a scheduled time table. It's really convenient us by skipping all the way to JR station with heavy luggage in early morning (6am) to airport. Overall it's out of my expectation and I will definitely visit again.
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Thank you for staying at Queens Hotel Chitose. Thank you for your praise. We are pleased to hear that the room is comfortable. We were pleased that you were satisfied with the free shuttle bus service. We will continue to provide better services. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara
So far everything is ok except for the shuttle bus old man driver very rude and very unjapanese”
Pros: Hotel very accessible to the place of interest, friendly and accomodating front desk very japanese like, have shuttle bus going to the airport, free flowing of coffee. CONS: The room is too small, hard to move around but its clean, worst is the old man driver of the shuttle bus, he is so rude he just left us in a place several meters away from our destination while there is a drop point very near our destination and during that time it was snowing he is very uncaring hope the management can do something about to protect the good name of queens chitose hotel because its a waste, while other department is doing very good, the old man driver will just pull down the good name of queens chitose hotel, THE OLD MAN DRIVER IS VERY UNJAPANESE HE JUST LEFT US IN A PLACE WHERE ITS VERY COLD AND WE HAVE TO WALK SEVERAL METERS AWAY
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Thank you for staying at Queens Hotel Chitose. Thank you very much for your valuable feedback. We are very sorry for our driver makes you uncomfortable. I tell the staff and I will make sure that this does not happen in the future. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara
Exceptional”
Location: near the chitose stn. Can be seen from chitose stn, so easier to find & walk to. Others facilities very good too and free shuttle bus to airport was very much help to us. I love the coin laundry, we can wash our cloth before going back to our country Thanks you for your great hospitality.
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Thank you for staying at Queens Hotel Chitose. Many praise words, thank you again. The hotel is very close to JR Chitose Station and the dining area, with easy access to the airport. Coin laundry is available on the 2nd floor. I am happy that we were satisfied with the facilities. We will continue to work hard for better hospitality. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara
Great staff service. Small hotel with hot springs ”
Front counter staff service really great. Although the room is small, but surprisingly with hot springs Hotel also provides free shuttle to airport. Most of the restaurant in Chitose is small, you should make a reservation before you go otherwise they will reject especially with a group of 6 like us.
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Thank you for staying at Queens Hotel Chitose. We are very pleased that you evaluated the the front desk staff. On the first floor there is a public bath that guests can use for free. I hope you can heal your fatigue. The free shuttle bus service is appreciated by many customers. We will continue to provide better services. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara
Amazing value and really great ambience”
My family of five had a wonderfully comfortable stay in two rooms. The included breakfasts were good, the staff friendly, and the public bath was so lovely we enjoyed visiting several times a day. Easy walk to the station, and Chitose is a great central location for visiting attractions even via public transport. I look forward to staying again.
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Thank you for staying at Queens Hotel Chitose. Thank you again for your praise. Breakfast is a set menu of Japanese or Western food, thank you for saying good. The staff is friendly, and we feel happy. I'm glad you like the public bath. If you have a chance, please stay at our hotel. We look forward to seeing you again. Queens Hotel Chitose Front Desk kawahara
Perfect near airport choice”
Great location, a few blocks from Chitose station, two stops from airport. Free coffee, wifi, small but decent onsen/sauna. Close walk to supermarket. Fun place and good food at Gorira, restaurant in hotel. Free shuttle to airport. Very accomodating staff. I accidentally forgot my metal water bottle/thermos in room that I was rather attached to for travelling. The front desk manager himself brought it to the airport for me me before my flight took off. I was blown away that he went the extra mile to help me. Top customer service!
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Thank you for staying at this hotel. I am very glad to receive words of praise. I am relieved to be satisfied. looking forward to seeing you coming again. Queens Hotel Chitose @ Front Desk Kitabatake
Close to New Chotose Airport”
We spent only one night there at the end of our trip to Niseko so as to make it to the airport to catch our early morning flight out of Chitose Airpirt. I was pleasantly surprised by the standard of the hotel. Although the rooms were a little cramped, they were well appointed with all that you need, even a bathtub and coffee machine. The rooms were clean and the bed was comfortable. It is near the train station, there’s an Aeon and some eateries nearby. They also have a free airport shuttle for us in the morning. Overall, a good place to stay if you need to get to the airport early in the morning.
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Thank you for staying at Queens Hotel Chitose. Thank you for your kind explanation and word of mouth. Thank you for filling in the details of the surrounding facilities.
Compact nice airport hotel”
The hotel has everything. It is near to chitose JR station (about 5 min walk). The room is quite small but comfortable. We enjoyed our short stay there. It also has shuttle service to airport but make sure you check the time and book in advance because it can gets full sometimes.
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Your reply is very late, sorry. Thank you for staying at our hotel. looking forward to seeing you coming again Queens Hotel Chitose @ Front Desk Kitabatake