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QUEEN'S HOTEL CHITOSE
QUEEN'S HOTEL CHITOSE
QUEEN'S HOTEL CHITOSE
QUEEN'S HOTEL CHITOSE
QUEEN'S HOTEL CHITOSE
QUEEN'S HOTEL CHITOSE
QUEEN'S HOTEL CHITOSE

Removed from saved list

8.5

Excellent

1,670 reviews

1,670 reviews

See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Mt. Moiwa 34.5 km
Susukino 35.2 km
Tanukikoji Shopping Street 35.5 km
Sapporo TV Tower 35.5 km
Odori Park 35.8 km
Clock Tower (Tokei-dai) 35.8 km
Sapporo Underground Pedestrian Space 36.1 km
Hokkaido Government Office 36.2 km
Hokkaido University 36.5 km
Shiroi Koibito Park 42.6 km
Nearby landmarks
Kahan Park 280 m
Koizumi Cardiology Medical Clinic 300 m
Chitose Train Station 360 m
Aobaoka Park 450 m
Murakami Dental Clinic 470 m
Shinonome Park 500 m
Chitosedaiichi Hospital 600 m
Sakaecho Park 630 m
Suehiro nishi Park 650 m
Suehiro naka Park 660 m

QUEEN'S HOTEL CHITOSE

5-6-1, Saiwaicho, Chitose, Sapporo, Japan, 066-0063 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Chitose part of Sapporo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Odori Park. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, hot spring bath and spa on-site.

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Highlights

Sparkling clean

350 meters to public transportation

Check-in [24-hour]

Free airport transfer

Excellent breakfast

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Sauna

Spa

Restaurants

Shops

This property is in high demand!

3 travelers have booked today.

Value for money8.3
Distance to city center50 km
Location rating8.4
Nearest airportNew Chitose Airport (CTS)
Distance to airport5.8 km

Rooms available at QUEEN'S HOTEL CHITOSE

Comfort Single Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
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Comfort Single- Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Moderate Twin Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Moderate Twin Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Queen Double Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 queen bed
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Japanese-Style Room - Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 4 futons
Enter dates to see prices
Comfort Double Room - Smoking
...
  • Room size: 17 m²/183 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Semi-Double Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Japanese Twin Room with Tatami Area - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 2 single beds and 2 futons
Enter dates to see prices
Semi-Double Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at QUEEN'S HOTEL CHITOSE?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at QUEEN'S HOTEL CHITOSE?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to QUEEN'S HOTEL CHITOSE?

For those who wish to drive their own cars, QUEEN'S HOTEL CHITOSE has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at QUEEN'S HOTEL CHITOSE?

Wake up to a great buffet breakfast at QUEEN'S HOTEL CHITOSE. Western breakfast is available for guests. There's an additional charge of 1100 JPY for adults and 1100 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at QUEEN'S HOTEL CHITOSE?

QUEEN'S HOTEL CHITOSE features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup and desserts are served using only quality ingredients.

What is the smoking policy at QUEEN'S HOTEL CHITOSE?

QUEEN'S HOTEL CHITOSE does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest airport to QUEEN'S HOTEL CHITOSE?

Travel by air is easy with New Chitose Airport only 5.7 km away from QUEEN'S HOTEL CHITOSE.

What is the closest train, metro, or bus station to QUEEN'S HOTEL CHITOSE?

The closest train, metro, or bus station to QUEEN'S HOTEL CHITOSE is Chitose Train Station, 350 m away.

What restaurants are nearby QUEEN'S HOTEL CHITOSE?

Restaurants including Mugunfa & Kurawanka, Aji No Mai-Dokoro Muramatsuri and Hotel Area One Chitose are popular in QUEEN'S HOTEL CHITOSE’s neighborhood which is known as Chitose.

What popular shopping places are close to QUEEN'S HOTEL CHITOSE?

Shopping options in QUEEN'S HOTEL CHITOSE’s Chitose neighborhood include Hokkaido Marugoto Ichiba, Chitose Outlet Mall Rera and Hokkaido Chitose Ham.

What are popular attractions near QUEEN'S HOTEL CHITOSE?

QUEEN'S HOTEL CHITOSE’s location in the Chitose neighborhood makes it close to famous attractions including Kahan Park, Aobaoka Park and Shinonome Park.

What popular natural sightseeing spots are close to QUEEN'S HOTEL CHITOSE?

QUEEN'S HOTEL CHITOSE’s nearby natural sights include New Chitose Motorland, Shika Park Camping Ground and Lake Shikotsu Wild forest located in the same Chitose area.

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Explore the neighborhood

What people love about QUEEN'S HOTEL CHITOSE

  • 9.2

    Exceptional

    "Great public bath and sauna for Guests."

    HARUKA

    |

    July 11, 2022

  • 10

    Exceptional

    "Free shuttle to airport was helpful."

    Angie

    |

    February 12, 2020

  • 9.6

    Exceptional

    "Beds are very comfortable."

    KOCKUAN

    |

    February 12, 2020

Property ranking|Compared to 951 Sapporo properties
See all rankings
Cleanliness score
9/10
Cheapest price score
Value for money score
8.3/10
Service score
8.7/10
Better than
93
%
of Sapporo properties
Better than
91
%
of Sapporo properties
Better than
86
%
of Sapporo properties
Better than
86
%
of Sapporo properties
Overall rating:

8.5

Excellent
1,483 reviews
Cleanliness
9.0
Facilities
8.4
Location
8.4
Read all reviews >
What travelers say they love:
Comes with complimentary beverages (coffee, tea, bottled wat...
Gerald from Singapore
Couple
More about QUEEN'S HOTEL CHITOSE

More about QUEEN'S HOTEL CHITOSE

QUEEN'S HOTEL CHITOSE

Getting in and around Sapporo is a breeze when staying at QUEEN'S HOTEL CHITOSE, located right in the heart of the city. Get ready for an adventure with a stay at QUEEN'S HOTEL CHITOSE.
QUEEN'S HOTEL CHITOSE provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience.
Staying for a long time, or just need clean clothes? laundromat and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at QUEEN'S HOTEL CHITOSE. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at QUEEN'S HOTEL CHITOSE. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. QUEEN'S HOTEL CHITOSE has vending machines for 24-hour available light snacks and/or drinks.
Never let a day go wasted when you're at QUEEN'S HOTEL CHITOSE with all the activities and facilities provided. Finish your vacation days right by dropping in at the spa and sauna. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 92% of the city's accommodation.
Guests who stayed here rated the facilities above 91% of other accommodations in the city.
This hotel scores higher than 92% of the city's accommodations for cleanliness.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

58 mentions

Breakfast

29 mentions

Food & Dining

5 mentions

Car Park

1 mention

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Sauna
  • Spa

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Room service
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Air purifier
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Mirror
  • Shower
  • Slippers
  • Telephone
  • Towels
  • TV
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
Restaurants on site

和どさんこキッチンゴリラ

  • Cuisine: Asian
  • Menu: Buffet
Location
5-6-1, Saiwaicho, Chitose, Sapporo, Japan, 066-0063
Excellent
Location

8.4

Airports

  • New Chitose Airport (CTS)
    5.8 km 6 min drive
  • Okadama Airport (OKD)
    38.5 km

Public transportation

  • Chitose Train Station
    360 m 3 min drive
  • Minami Chitose Station
    2.8 km

Hospital or clinic

  • Koizumi Cardiology Medical Clinic
    300 m

Cash withdrawal

  • ATM
    190 m 1 min drive
What's nearby

Popular landmarks

  • Mt. Moiwa
    34.5 km
  • Susukino
    35.2 km
  • Tanukikoji Shopping Street
    35.5 km
  • Sapporo TV Tower
    35.5 km
  • Odori Park
    35.8 km
  • Clock Tower (Tokei-dai)
    35.8 km
  • Sapporo Underground Pedestrian Space
    36.1 km
  • Hokkaido Government Office
    36.2 km
  • Hokkaido University
    36.5 km
  • Shiroi Koibito Park
    42.6 km

Nearby landmarks

  • Kahan Park
    280 m
  • Koizumi Cardiology Medical Clinic
    300 m
  • Chitose Train Station
    360 m
  • Aobaoka Park
    450 m
  • Murakami Dental Clinic
    470 m
  • Shinonome Park
    500 m
  • Chitosedaiichi Hospital
    600 m
  • Sakaecho Park
    630 m
  • Suehiro nishi Park
    650 m
  • Suehiro naka Park
    660 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly not allowed at the property.
  • Maximum 2 bed guards are available only on request. Advance booking is required.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee0 JPY
  • Distance from city center50 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)1100 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYES
  • Number of bars/lounges0
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 153
  • Room voltage100
  • Year property opened2016

Parking

  • Daily parking fee0 JPY
Property announcements

The property provides a drop-off service to New Chitose Airport at no additional charge. However, pick-up service is not available.

Reviews of QUEEN'S HOTEL CHITOSE from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.0
Facilities8.4
Location8.4
Service8.7
Value for money8.3
High score for Sapporo
Rating
9+ Exceptional (272)
8-9 Excellent (132)
7-8 Very Good (132)
6-7 Good (38)
<6 Below Expectation (37)
Time of the year
Mar - May (79)
Jun - Aug (175)
Sep - Nov (134)
Dec - Feb (223)
All guests (1,483)
All room types
All languages

Show reviews that mention 

Showing 611 verified guest comments
12345
10.0
Exceptional
Nghia from Japan
Couple
Semi-Double Smoking
Stayed 4 nights in February 2018

Worth for money”

My friend and I went to Sapporo for Snow Festival and during our trip, we stayed at Queen's hotel Chitose. My first impression for this hotel is very reasonable price, it is one the cheapest hotels. In addition, the hotel is close to the New Chitose airport. It takes around 20-25 minutes to reach to the hotel by bus and by walking. The staffs at the hotel can speak English fluently, they are all nice and helpful. Upon checking-in, you can get the key to the room. It is clean, and well-equipped. Another advantage of choosing this hotel is that they offer a free transportation to the Airport. With all these good things mentioned above, I highly appreciate this hotel to anyone who is going to Sapporo during the Snow Festival.

Reviewed February 13, 2018

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Thank you for staying at this hotel. I am very glad to receive words of praise. The hotel operates a free shuttle bus to the airport every morning. It takes about an hour by train to Sapporo, but the advantage is that it is close to the airport. looking forward to seeing you coming again. Queens Hotel Chitose @ Front Desk Kitabatake

Responded March 29, 2020
QUEEN'S HOTEL CHITOSE
9.6
Exceptional
KOCKUAN from United States
Group
Moderate Twin Non-Smoking
Stayed 1 night in February 2020

Newer Hotel”

We stayed at Queen's Hotel Chitose for our last night in Sapporo because we had an early flight at the New Chitose International Airport the following day. The rooms are a bit small but super clean. Beds are very comfortable. Breakfast included was delicious. The best part is the free shuttle to the airport. Great hotel thank you

Reviewed February 12, 2020

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Thank you for staying at Queens Hotel Chitose. Thank you very much for your high rating in our hotel. Thank you for your review. We look forward to all the staff again.

Responded February 27, 2020
QUEEN'S HOTEL CHITOSE
10.0
Exceptional
Chew from Malaysia
Couple
Semi-Double Smoking
Stayed 1 night in November 2017

Highly recommended! Good Location and convenient!”

We stayed at Queen Chitose Hotel (at Minami Chitose Station, walking distance from the train station) as to catch our early flight next morning. The hotel provides airport transfer but need to reserve 1 day before. It was a pleasant stay. Although the room is small but clean and the bed is comfortable. It is fine for us, I find it very cosy. The hotel's lobby provides complimentary coffee, hot bath facilities, coffee machine in the room and free Wi-Fi in the room. Chitose Outlet Mall Rera is just one station away (at Chitose Station). There is AEON shopping mall nearby the hotel.

Reviewed December 02, 2017

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Thank you for staying at Queens Hotel Chitose. The words that the location is good and convenient, we feel happy. I was relieved you were satisfied with the facilities of the rooms. We will continue to improve our services. If you have a chance, please stay at our hotel. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara

Responded March 29, 2020
QUEEN'S HOTEL CHITOSE
10.0
Exceptional
Ai from Malaysia
Couple
Semi-Double Non-Smoking
Stayed 1 night in November 2018

Excellent hotel and location”

Great place, even has its own Onsen... which is practically empty when i came in. Location is wonderful as it is less than 10 mins away fr the airport. Train station is close-by, a bit windy & chilly as we walked back to the hotel from it, tho. Staff is courteous, knowledgeable, helpful, able to converse well in English. Definitely recommended. Kudos to Queen's Hotel Chitose.

Reviewed December 05, 2018

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Thank you for staying at Queens Hotel Chitose. All the staffs are glad to have received many high evaluations. Thank you for your review. When you come to Chitose City, we look forward to using this hotel.

Responded March 25, 2020
QUEEN'S HOTEL CHITOSE
8.4
Excellent
Douglas from United States
Family with teens
Queen Double Non-Smoking
Stayed 1 night in December 2016

Comfortable, easy access to Chitose Airport”

Easy access to / from Chitose airport. By cab, 1,600 Yen; by train, take first stop after leaving airport. From memory, fare per passenger was ~300-400 Yen. Break even on cab is more than 4-5 persons. Stay on the train to connect to Sapporo Station for another 1200 Yen or so. 20-40 mins train ride to Sapporo station depending on whether you are on Express train. If taking train, Queens Hotel Chitose is 2 blocks from train stop # H13. Hotel also offers scheduled free shuttle bus service to the airport. If not asked m during check in, ask front desk for the schedule and book your time. The busses are smallish, so reservation for larger parties is recommended. Rooms are small but well stocked with water, single serving coffee and tea maker, as well as a standard hot water pot. Generous toiletries provided in room freee of charge. Public baths onsite but they are not natural onzens. Nearby convenience stores and restaurants, incl one restaurant attached to the lobby.

Reviewed December 31, 2016

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Your reply is very late, sorry. Thank you for staying at our hotel. looking forward to seeing you coming again Queens Hotel Chitose @ Front Desk Kitabatake

Responded March 31, 2020
QUEEN'S HOTEL CHITOSE
8.4
Excellent
Julia from Malaysia
Couple
Queen Double Smoking
Stayed 1 night in February 2018

Highly recommended!”

The Queen's Hotel Chitose was located very closely to the JR Chitose Station (accessible via both JR and local trains) and approximately 15 minutes from the Shin-Chitose Airport. The hotel had modern layout and was reasonably sized. There is a restaurant next to the hotel serving international food which opened until very late. The hotel has a free airport shuttle service in the morning which was a bonus. I would certainly return again to the hotel!

Reviewed February 17, 2018

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Thank you for staying at our hotel. Many words of praise are very glad. We seemed to be satisfied and are relieved. looking forward to seeing you coming again. Queens Hotel Chitose @ Front Desk Kitabatake

Responded March 29, 2020
QUEEN'S HOTEL CHITOSE
10.0
Exceptional
Chu from Malaysia
Group
Semi-Double Non-Smoking
Stayed 1 night in August 2018

Not bad”

We have a group of 8 includes 4 elderly, stayed here for 1 night before we departed to New Chitose airport. Choose this hotel is because of the location and free shuttle service to airport. They provide different time range of shuttle service from the earliest 6.35am, around every 30 minites will have 1 shuttle service, but you have to reserve during your check in time, first come first served. Which means, if you checked in late and no slot for the shuttle bus service time you prefer, you have to choose another time slot. At first, the staff told us that 6.35am shuttle bus have no enough slot to fit 8 of us with 8 luggages, and asked us to choose 7.05am shuttle bus, but we worried that it will bu quite rush for us as our flight is on 9.35am. However, they get to manage us a shuttle service on 5.55am, so it's quite good. Moreover, around the hotel there's a lot of restaurants nearby, and also convinience store, around 10 minutes walk. Room is very clean, but quite small. However, overall is great.

Reviewed August 28, 2018

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Thank you for staying at Queens Hotel Chitose. Shuttle buses usually start at 6:35. If crowded, temporary shuttles may appear at 5:55, Please note that it is not a promise. I think that you can find a restaurant area, a convenience store, JR Chitose Station around the hotel useful in terms of location. We will continue to strive to provide better service, so if you have the opportunity, please stay at our hotel. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara

Responded March 26, 2020
QUEEN'S HOTEL CHITOSE
9.6
Exceptional
Pooi from Malaysia
Family with young children
Queen Double Non-Smoking
Stayed 1 night in June 2018

Very friendly and helpful staffs and shuttle driver ”

Location is good as it’s just around 10min walk from the Chitose JR station. Staffs are very friendly, hotel provides shuttle to the airport start at 6.35am. Since our flight is at 7.55am, we asked about the taxi fare and if one taxi can fit us and luggages, the staff immediately call the taxi driver to check for us. He advised us to take their shuttle as it’s free and he ensured us we have sufficient time for our flight. So we decided to take the shuttle, the driver also is a very polite person, and thanks to them we made it on time to our flight. The hotel room is clean like it was brand new. The only problem is the centralised air conditioning was a bit too warm for us. Overall it was a pleasant stay in this hotel

Reviewed June 25, 2018

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Thank you for staying at Queens Hotel Chitose. We relieved to hear you say the word that the friendly and helpful staff and the drivers. I was relieved that the room was beautiful. We will continue to work hard for better hospitality. If you have a chance, please stay at this hotel. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara

Responded March 26, 2020
QUEEN'S HOTEL CHITOSE
10.0
Exceptional
Margaret from Australia
Couple
Semi-Double Non-Smoking
Stayed 1 night in December 2017

Great for overnight stay to get early flight”

It was all good. Room great and nicely finished - cute PJs to sleep in, modern hotel, great customer service, shuttle to airport. We stayed after skiing and bus down the mountain - ready for an early flight to Tokyo. Chitose is a good area to stay and saves the trip into Sapporo and back.

Reviewed January 06, 2018

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Sorry for the late reply Thank you for staying at this hotel. I am very glad to receive words of praise. looking forward to seeing you coming again. Queens Hotel Chitose @ Front Desk Kitabatake

Responded March 29, 2020
QUEEN'S HOTEL CHITOSE
10.0
Exceptional
Andrew from Singapore
Family with teens
Queen Double Non-Smoking
Stayed 1 night in December 2018

Very near hotel to Chitose Airport”

As car rental shop does not open by 7.30am, we needed to return the car the night before. This hotel provide complimentary bus transfer to airport. Help to save us a lot of trouble. But if you drive, they do provide free car park. The room was small but equipped with all essential needs. There is a small corner for morning coffee at the reception. The bedsheet was clean and the pillow was comfortable. The building is modern. It was very near to the factory outlet ( driving time is about 10mins). It is definitely more economical than staying at Chitose Airport hotel.

Reviewed December 24, 2018

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Thank you for staying at Queens Hotel Chitose. Thank you for your kind explanation and word of mouth. When you come to Chitose City, we look forward to using this hotel.

Responded March 25, 2020
QUEEN'S HOTEL CHITOSE
10.0
Exceptional
Andreas from Malaysia
Family with young children
Semi-Double Non-Smoking
Stayed 1 night in December 2017

Perfect Place to Stay”

New hotel and you'll be shocked by the services as well as facilities offered because this hotel is just PERFECT where they have public bath, free coffee machine, complimentary free breakfast as well as free shuttle to New Chitose Airport starting at 6:35 AM (15 minutes from the hotel). Besides that, every room is equipped with coffee/tea machine for your convenience.

Reviewed January 04, 2018

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Sorry for the late reply Thank you for staying at this hotel. I am very glad to receive words of praise. looking forward to seeing you coming again. Queens Hotel Chitose @ Front Desk Kitabatake

Responded March 29, 2020
QUEEN'S HOTEL CHITOSE
8.8
Excellent
Delvin from Singapore
Couple
Semi-Double Non-Smoking
Stayed 1 night in February 2018

Good hotel if you wanna be near the airport”

A very decent hotel near to Chitose airport. I believe they provide shuttle service to the airport but we drove so didn't use it. Parking is free. The rooms were very modern - very hygienic and with state-of-the-art spring-loaded switches. The only downside I can think of is that the room we got (semi-double room) was very small for 2 people and we had only space to open one of our suitcases at a time. Still, it was value for money and the small size was for us a small inconvenience for the good location and low cost (compared with many other hotels in the area of the same standard).

Reviewed February 10, 2018

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Thank you for staying at this hotel. Sorry for the inconvenience caused by the room size. Although it seems difficult to improve the structure, we will strive to provide better service to our customers. Thank you for your valuable feedback. looking forward to seeing you coming again. Queens Hotel Chitose @ Front Desk Kitabatake

Responded March 29, 2020
QUEEN'S HOTEL CHITOSE
10.0
Exceptional
OOI from Malaysia
Couple
Semi-Double Non-Smoking
Stayed 1 night in December 2017

Highly Recommended”

The room space is just enough for a couple and very clean environment. The bed is King size double bed and super comfortable. Also, the hotel will provide a shuttle bus service to Chitose Airport within a scheduled time table. It's really convenient us by skipping all the way to JR station with heavy luggage in early morning (6am) to airport. Overall it's out of my expectation and I will definitely visit again.

Reviewed December 18, 2017

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Thank you for staying at Queens Hotel Chitose. Thank you for your praise. We are pleased to hear that the room is comfortable. We were pleased that you were satisfied with the free shuttle bus service. We will continue to provide better services. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara

Responded March 29, 2020
QUEEN'S HOTEL CHITOSE
8.0
Excellent
Winnie from Philippines
Group
Moderate Twin Non-Smoking
Stayed 1 night in January 2019

So far everything is ok except for the shuttle bus old man driver very rude and very unjapanese”

Pros: Hotel very accessible to the place of interest, friendly and accomodating front desk very japanese like, have shuttle bus going to the airport, free flowing of coffee. CONS: The room is too small, hard to move around but its clean, worst is the old man driver of the shuttle bus, he is so rude he just left us in a place several meters away from our destination while there is a drop point very near our destination and during that time it was snowing he is very uncaring hope the management can do something about to protect the good name of queens chitose hotel because its a waste, while other department is doing very good, the old man driver will just pull down the good name of queens chitose hotel, THE OLD MAN DRIVER IS VERY UNJAPANESE HE JUST LEFT US IN A PLACE WHERE ITS VERY COLD AND WE HAVE TO WALK SEVERAL METERS AWAY

Reviewed February 02, 2019

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Thank you for staying at Queens Hotel Chitose. Thank you very much for your valuable feedback. We are very sorry for our driver makes you uncomfortable. I tell the staff and I will make sure that this does not happen in the future. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara

Responded March 25, 2020
QUEEN'S HOTEL CHITOSE
9.6
Exceptional
Masraya from Malaysia
Solo traveler
Comfort Single Non-Smoking
Stayed 1 night in February 2019

Exceptional”

Location: near the chitose stn. Can be seen from chitose stn, so easier to find & walk to. Others facilities very good too and free shuttle bus to airport was very much help to us. I love the coin laundry, we can wash our cloth before going back to our country Thanks you for your great hospitality.

Reviewed February 16, 2019

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Thank you for staying at Queens Hotel Chitose. Many praise words, thank you again. The hotel is very close to JR Chitose Station and the dining area, with easy access to the airport. Coin laundry is available on the 2nd floor. I am happy that we were satisfied with the facilities. We will continue to work hard for better hospitality. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara

Responded March 25, 2020
QUEEN'S HOTEL CHITOSE
8.8
Excellent
Fong from Malaysia
Family with teens
Queen Double Smoking
Stayed 1 night in July 2018

Great staff service. Small hotel with hot springs ”

Front counter staff service really great. Although the room is small, but surprisingly with hot springs Hotel also provides free shuttle to airport. Most of the restaurant in Chitose is small, you should make a reservation before you go otherwise they will reject especially with a group of 6 like us.

Reviewed August 05, 2018

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Thank you for staying at Queens Hotel Chitose. We are very pleased that you evaluated the the front desk staff. On the first floor there is a public bath that guests can use for free. I hope you can heal your fatigue. The free shuttle bus service is appreciated by many customers. We will continue to provide better services. We look forward to seeing you again. Queens Hotel Chitose Front Desk Kawahara

Responded March 26, 2020
QUEEN'S HOTEL CHITOSE
8.8
Excellent
Linda from Australia
Family with young children
Moderate Twin Non-Smoking
Stayed 4 nights in December 2018

Amazing value and really great ambience”

My family of five had a wonderfully comfortable stay in two rooms. The included breakfasts were good, the staff friendly, and the public bath was so lovely we enjoyed visiting several times a day. Easy walk to the station, and Chitose is a great central location for visiting attractions even via public transport. I look forward to staying again.

Reviewed December 31, 2018

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Thank you for staying at Queens Hotel Chitose. Thank you again for your praise. Breakfast is a set menu of Japanese or Western food, thank you for saying good. The staff is friendly, and we feel happy. I'm glad you like the public bath. If you have a chance, please stay at our hotel. We look forward to seeing you again. Queens Hotel Chitose Front Desk kawahara

Responded March 25, 2020
QUEEN'S HOTEL CHITOSE
8.4
Excellent
Samuel from United States
Couple
Queen Double Non-Smoking
Stayed 1 night in January 2018

Perfect near airport choice”

Great location, a few blocks from Chitose station, two stops from airport. Free coffee, wifi, small but decent onsen/sauna. Close walk to supermarket. Fun place and good food at Gorira, restaurant in hotel. Free shuttle to airport. Very accomodating staff. I accidentally forgot my metal water bottle/thermos in room that I was rather attached to for travelling. The front desk manager himself brought it to the airport for me me before my flight took off. I was blown away that he went the extra mile to help me. Top customer service!

Reviewed January 23, 2018

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Thank you for staying at this hotel. I am very glad to receive words of praise. I am relieved to be satisfied. looking forward to seeing you coming again. Queens Hotel Chitose @ Front Desk Kitabatake

Responded March 29, 2020
QUEEN'S HOTEL CHITOSE
8.4
Excellent
Sebastian from Singapore
Family with young children
Queen Double Non-Smoking
Stayed 1 night in December 2018

Close to New Chotose Airport”

We spent only one night there at the end of our trip to Niseko so as to make it to the airport to catch our early morning flight out of Chitose Airpirt. I was pleasantly surprised by the standard of the hotel. Although the rooms were a little cramped, they were well appointed with all that you need, even a bathtub and coffee machine. The rooms were clean and the bed was comfortable. It is near the train station, there’s an Aeon and some eateries nearby. They also have a free airport shuttle for us in the morning. Overall, a good place to stay if you need to get to the airport early in the morning.

Reviewed December 22, 2018

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Thank you for staying at Queens Hotel Chitose. Thank you for your kind explanation and word of mouth. Thank you for filling in the details of the surrounding facilities.

Responded March 25, 2020
QUEEN'S HOTEL CHITOSE
8.8
Excellent
Suet from Malaysia
Family with young children
Semi-Double Non-Smoking
Stayed 1 night in December 2016

Compact nice airport hotel”

The hotel has everything. It is near to chitose JR station (about 5 min walk). The room is quite small but comfortable. We enjoyed our short stay there. It also has shuttle service to airport but make sure you check the time and book in advance because it can gets full sometimes.

Reviewed December 12, 2016

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Your reply is very late, sorry. Thank you for staying at our hotel. looking forward to seeing you coming again Queens Hotel Chitose @ Front Desk Kitabatake

Responded March 31, 2020
QUEEN'S HOTEL CHITOSE
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