Worth for money”

My friend and I went to Sapporo for Snow Festival and during our trip, we stayed at Queen's hotel Chitose. My first impression for this hotel is very reasonable price, it is one the cheapest hotels. In addition, the hotel is close to the New Chitose airport. It takes around 20-25 minutes to reach to the hotel by bus and by walking. The staffs at the hotel can speak English fluently, they are all nice and helpful. Upon checking-in, you can get the key to the room. It is clean, and well-equipped. Another advantage of choosing this hotel is that they offer a free transportation to the Airport. With all these good things mentioned above, I highly appreciate this hotel to anyone who is going to Sapporo during the Snow Festival.

Newer Hotel”

We stayed at Queen's Hotel Chitose for our last night in Sapporo because we had an early flight at the New Chitose International Airport the following day. The rooms are a bit small but super clean. Beds are very comfortable. Breakfast included was delicious. The best part is the free shuttle to the airport. Great hotel thank you

Highly recommended! Good Location and convenient!”

We stayed at Queen Chitose Hotel (at Minami Chitose Station, walking distance from the train station) as to catch our early flight next morning. The hotel provides airport transfer but need to reserve 1 day before. It was a pleasant stay. Although the room is small but clean and the bed is comfortable. It is fine for us, I find it very cosy. The hotel's lobby provides complimentary coffee, hot bath facilities, coffee machine in the room and free Wi-Fi in the room. Chitose Outlet Mall Rera is just one station away (at Chitose Station). There is AEON shopping mall nearby the hotel.

Excellent hotel and location”

Great place, even has its own Onsen... which is practically empty when i came in. Location is wonderful as it is less than 10 mins away fr the airport. Train station is close-by, a bit windy & chilly as we walked back to the hotel from it, tho. Staff is courteous, knowledgeable, helpful, able to converse well in English. Definitely recommended. Kudos to Queen's Hotel Chitose.

Comfortable, easy access to Chitose Airport”

Easy access to / from Chitose airport. By cab, 1,600 Yen; by train, take first stop after leaving airport. From memory, fare per passenger was ~300-400 Yen. Break even on cab is more than 4-5 persons. Stay on the train to connect to Sapporo Station for another 1200 Yen or so. 20-40 mins train ride to Sapporo station depending on whether you are on Express train. If taking train, Queens Hotel Chitose is 2 blocks from train stop # H13. Hotel also offers scheduled free shuttle bus service to the airport. If not asked m during check in, ask front desk for the schedule and book your time. The busses are smallish, so reservation for larger parties is recommended. Rooms are small but well stocked with water, single serving coffee and tea maker, as well as a standard hot water pot. Generous toiletries provided in room freee of charge. Public baths onsite but they are not natural onzens. Nearby convenience stores and restaurants, incl one restaurant attached to the lobby.

Highly recommended!”

The Queen's Hotel Chitose was located very closely to the JR Chitose Station (accessible via both JR and local trains) and approximately 15 minutes from the Shin-Chitose Airport. The hotel had modern layout and was reasonably sized. There is a restaurant next to the hotel serving international food which opened until very late. The hotel has a free airport shuttle service in the morning which was a bonus. I would certainly return again to the hotel!

Not bad”

We have a group of 8 includes 4 elderly, stayed here for 1 night before we departed to New Chitose airport. Choose this hotel is because of the location and free shuttle service to airport. They provide different time range of shuttle service from the earliest 6.35am, around every 30 minites will have 1 shuttle service, but you have to reserve during your check in time, first come first served. Which means, if you checked in late and no slot for the shuttle bus service time you prefer, you have to choose another time slot. At first, the staff told us that 6.35am shuttle bus have no enough slot to fit 8 of us with 8 luggages, and asked us to choose 7.05am shuttle bus, but we worried that it will bu quite rush for us as our flight is on 9.35am. However, they get to manage us a shuttle service on 5.55am, so it's quite good. Moreover, around the hotel there's a lot of restaurants nearby, and also convinience store, around 10 minutes walk. Room is very clean, but quite small. However, overall is great.

Very friendly and helpful staffs and shuttle driver ”

Location is good as it’s just around 10min walk from the Chitose JR station. Staffs are very friendly, hotel provides shuttle to the airport start at 6.35am. Since our flight is at 7.55am, we asked about the taxi fare and if one taxi can fit us and luggages, the staff immediately call the taxi driver to check for us. He advised us to take their shuttle as it’s free and he ensured us we have sufficient time for our flight. So we decided to take the shuttle, the driver also is a very polite person, and thanks to them we made it on time to our flight. The hotel room is clean like it was brand new. The only problem is the centralised air conditioning was a bit too warm for us. Overall it was a pleasant stay in this hotel

Great for overnight stay to get early flight”

It was all good. Room great and nicely finished - cute PJs to sleep in, modern hotel, great customer service, shuttle to airport. We stayed after skiing and bus down the mountain - ready for an early flight to Tokyo. Chitose is a good area to stay and saves the trip into Sapporo and back.

Very near hotel to Chitose Airport”

As car rental shop does not open by 7.30am, we needed to return the car the night before. This hotel provide complimentary bus transfer to airport. Help to save us a lot of trouble. But if you drive, they do provide free car park. The room was small but equipped with all essential needs. There is a small corner for morning coffee at the reception. The bedsheet was clean and the pillow was comfortable. The building is modern. It was very near to the factory outlet ( driving time is about 10mins). It is definitely more economical than staying at Chitose Airport hotel.

Perfect Place to Stay”

New hotel and you'll be shocked by the services as well as facilities offered because this hotel is just PERFECT where they have public bath, free coffee machine, complimentary free breakfast as well as free shuttle to New Chitose Airport starting at 6:35 AM (15 minutes from the hotel). Besides that, every room is equipped with coffee/tea machine for your convenience.

Good hotel if you wanna be near the airport”

A very decent hotel near to Chitose airport. I believe they provide shuttle service to the airport but we drove so didn't use it. Parking is free. The rooms were very modern - very hygienic and with state-of-the-art spring-loaded switches. The only downside I can think of is that the room we got (semi-double room) was very small for 2 people and we had only space to open one of our suitcases at a time. Still, it was value for money and the small size was for us a small inconvenience for the good location and low cost (compared with many other hotels in the area of the same standard).

Highly Recommended”

The room space is just enough for a couple and very clean environment. The bed is King size double bed and super comfortable. Also, the hotel will provide a shuttle bus service to Chitose Airport within a scheduled time table. It's really convenient us by skipping all the way to JR station with heavy luggage in early morning (6am) to airport. Overall it's out of my expectation and I will definitely visit again.

So far everything is ok except for the shuttle bus old man driver very rude and very unjapanese”

Pros: Hotel very accessible to the place of interest, friendly and accomodating front desk very japanese like, have shuttle bus going to the airport, free flowing of coffee. CONS: The room is too small, hard to move around but its clean, worst is the old man driver of the shuttle bus, he is so rude he just left us in a place several meters away from our destination while there is a drop point very near our destination and during that time it was snowing he is very uncaring hope the management can do something about to protect the good name of queens chitose hotel because its a waste, while other department is doing very good, the old man driver will just pull down the good name of queens chitose hotel, THE OLD MAN DRIVER IS VERY UNJAPANESE HE JUST LEFT US IN A PLACE WHERE ITS VERY COLD AND WE HAVE TO WALK SEVERAL METERS AWAY

Exceptional”

Location: near the chitose stn. Can be seen from chitose stn, so easier to find & walk to. Others facilities very good too and free shuttle bus to airport was very much help to us. I love the coin laundry, we can wash our cloth before going back to our country Thanks you for your great hospitality.

Great staff service. Small hotel with hot springs ”

Front counter staff service really great. Although the room is small, but surprisingly with hot springs Hotel also provides free shuttle to airport. Most of the restaurant in Chitose is small, you should make a reservation before you go otherwise they will reject especially with a group of 6 like us.

Amazing value and really great ambience”

My family of five had a wonderfully comfortable stay in two rooms. The included breakfasts were good, the staff friendly, and the public bath was so lovely we enjoyed visiting several times a day. Easy walk to the station, and Chitose is a great central location for visiting attractions even via public transport. I look forward to staying again.

Perfect near airport choice”

Great location, a few blocks from Chitose station, two stops from airport. Free coffee, wifi, small but decent onsen/sauna. Close walk to supermarket. Fun place and good food at Gorira, restaurant in hotel. Free shuttle to airport. Very accomodating staff. I accidentally forgot my metal water bottle/thermos in room that I was rather attached to for travelling. The front desk manager himself brought it to the airport for me me before my flight took off. I was blown away that he went the extra mile to help me. Top customer service!

Close to New Chotose Airport”

We spent only one night there at the end of our trip to Niseko so as to make it to the airport to catch our early morning flight out of Chitose Airpirt. I was pleasantly surprised by the standard of the hotel. Although the rooms were a little cramped, they were well appointed with all that you need, even a bathtub and coffee machine. The rooms were clean and the bed was comfortable. It is near the train station, there’s an Aeon and some eateries nearby. They also have a free airport shuttle for us in the morning. Overall, a good place to stay if you need to get to the airport early in the morning.

Compact nice airport hotel”

The hotel has everything. It is near to chitose JR station (about 5 min walk). The room is quite small but comfortable. We enjoyed our short stay there. It also has shuttle service to airport but make sure you check the time and book in advance because it can gets full sometimes.