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Review score5.5
Based on 2 reviews
Queens Haven Home Stay
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5.0 Location score
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5.0Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Airport transfer

  • Laundry service

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Room choices
Deluxe Air Conditioning
...
  • City view
  • 25 m²/269 ft²
  • 1 double bed
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Single with Fan
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  • City view
  • 20 m²/215 ft²
  • 1 single bed
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Standard Fan
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  • City view
  • 25 m²/269 ft²
  • 1 double bed
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Nearest essentials

Airports
  • Kochi Naval Airport
  • 3.6 km
  • Cochin International Airport (COK)
  • 26.8 km
Public transportation
  • Ernakulam Junction Railway Station
  • 5.0 km
  • KSRTC Interstate Bus Terminus
  • 5.1 km
Hospital or clinic
  • Gautham Hospital
  • 1.8 km
Pharmacy
  • Jyothi Medicals
  • 640 m
Convenience store
  • Chittoorappan Pooja Store
  • 8.7 km
Cash withdrawal
  • ATM
  • 510 m

More about Queens Haven Home Stay

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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (2)Booking.com Reviews (42)
5.5
Review score
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Cleanliness6.0
Location5.0
Room comfort and quality5.0
Service6.0
Value for money6.0
Provided by verified guests of Agoda
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Standard Fan
Deluxe Air Conditioning
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Showing 2 verified guest comments
2.0
Jessica from Austria
Couple
Standard Fan
Stayed 2 nights in December 2015
Queens Haven Home Stay
Do not book there - we had double booking with poor solution We have done a reservation for 2 nights in Queens Haven Homestay about 5 weeks in advance over Agoda. When we arrived in the evening, we were told that they have a double booking and we have to sleep in another homestay. After checking internet reviews we found that homestay had 1. bad reviews and 2. was much cheaper than the prebooked Queens Haven. Strange was also that we would have had breakfast with the original reservation, in the new homestay breakfast was not included. So they tried to make money out of the situation! They also lied that they have tried to reach us by phone to tell us the mistake in advance. We did not have a call from them and also no e-mail from either Agoda or the Homestay. After letting them know above facts, the answer was that they cannot afford anything else and this is the only option we have for the nights. Again, questioning a refund was not an option for the Homestay. So we went due to a lack of options as it was carnival time in Cochin and close to New Years Eve, so pretty much was booked out. We arrived on a construction site (!), still we looked at the room, opened the door and the first thing we saw was a cockroach (in light!). Funny, suddenly we have got another option offered for another Homestay by Queens Haven. That one didn’t look much better; furthermore it would have been a very small single room for the 2 of us. In total, after 3 hours, lots of lies from Queens Haven side we had successfully fought for cash refund (what was also a discussion to get the money in cash. Of course we will wait for a remittance after leaving India, as we trust them so much after 3 hours doing this with us…).
Reviewed January 09, 2016
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9.0
Kenneth from Australia
Family with teens
Deluxe Air Conditioning
Stayed 3 nights in November 2014
Friendly and convenient stay
Friendly staff,convenient location,value for money
The b&b is in a good location and the building is new,clean and comfortable.Best of all is the staff who are friendly,helpful and efficient
Reviewed November 17, 2014
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