Quest Ballarat Station
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Soldiers Hill part of Ballarat, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ballarat Airport. This 4.5-star property features fitness center to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
Safety Features
Preventative Equipment
Health and Medical
Facilities
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Fitness center
Bicycles
Laundry service
Safety deposit boxes
Exceptional”
The studio apartment we stayed in came with both a washing machine and a dryer in the toilet which was extremely useful. Since the hotel is relatively new, all the appliances were workinv really well and clean too which was great. Heard there was a gym at the place but didnt manage to check it out since we were only staying for a night. However, the hotel is relatively far from the shopping area (where the cafes and restaurants are too) and it would be much faster to drive to these places instead. Apart from that, there was a huge balcony where you get to see an amazing view of the sunset.
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HI Zarinah, it seems your stay was most comfortable in our 1 bed apartment room. We are pleased to see all aspects of your stay were comfortable and effortless and you got to enjoy all things QBS. We hope to see you again soon.
Wonderfully appointed and helpful staff”
I stayed here for a few nights in a 1 Bedroom Apartment. The apartment was spacious enough and nicely fitted out with everything you need. The king bed was very comfortable too. I decided to extend my stay by another day and the concierge was very helpful in doing so, and even offered the same rate despite it being much cheaper than the current rate. The proximity to town is great, just a short 5 minute walk into the main part of town and similarly to the train station.
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Great”
Great location Great Staff Very clean only 3 months old very modern but would definitely stay there again... must go to the pub The North Star on the corner... great food and atmosphere
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Thank you for your review. We are so pleased to hear you enjoyed your stay and look forward to having you stay with us again.
Fantastic, clean, self-contained holiday home”
A home away from home. Our 1 bedroom apartment had an oven, dishwasher and washing machine/dryer, making it such a pleasant stay. The property is new, brightly lit and we had an apartment on the ground floor, so we had that added courtyard space. The Quest will now always be my go-to when I search for holiday accomodations from now on. Loved it. Absolutely loved it
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Thank you for your 5 star review. We are happy to hear you enjoyed your stay here with us and look forward to welcoming you and your family again.
Amazing location”
Great location. Stunning rooms. The best beds and linen and really helpful friendly staff. Could have stayed the whole holiday.
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Comfortable stay”
We stayed for 3 nights and the place was a perfect base to explore ballarat. We travelled with a young baby so it helped that we booked the 1 bedroom apartment so she can have a space where she can sleep. Cleaning is okay and they come daily to empyty rubbish and change towels etc. it is close to the station but we barely notice the sound by the next day. It’s very quiet at night. We felt safe in the neighbourhood. The bed is soo comfortable too. We opted to park on the street which was really accessible. There are shops around the area, it’s easy drive around and try other cafes or have a picnic at the lake!
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Great new Hotel!”
Lovely new hotel located next to Ballarat station which was very helpful for our travels. Lovely facilities and staff, would of loved a pool! Rooms were very comfortable and good value for money.
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Hi Matt, thank you for the amazing review! It seems your stay with us was effortless and comfortable. We hope to see you again in the future. Ps How good would a pool be! 🙌
New and nice”
Great place for 4 adults to stay, very clean and comfortable, everything was perfect except there was no place on the property to park atm If we need to stay in Ballarat again we will definitely be back:)
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Thank you for your great review. We are pleased to hear you enjoyed your stay and hope to welcome you back again.
Great new accommodation”
The actual accommodation is great. the staff are a little bit flustered at times, we were booked in, paid in advance and advised we had parking included, on check out we were told there is a $10 parking fee, which is ok, however it would be much better if this was advised up front, there is plenty of free parking outside.
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Thank you for the review. We have updated our Agoda page to be more clear on parking and hope you had a great time with us
Exceptional”
Absolutely magic. No complaints everything was amazing. Thank you
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Thanks Claire! 🙌🙌 we hope we get to see you again soon!
Excellent”
Nice and new .Feels fresh Well equipped for oldies to prepare simple food as we don't eat tàke aways .Staff welcoming and helpful
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Thank you for staying with us and thank you for taking the time to write your review. We are so pleased to hear you enjoyed yourself and hope to welcome you back again soon
Worst Receptionists during day (Poor Communication Skills)Customer Service”
Unfortunately the hotel has no proper communication reception. For the requests I have sent through, no response. They also knocked on the door twice and rushing us to checking out even we have requested to late checkout and agreed by reception in the afternoon.
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Car space”
When we arrived to check in we were told by the desk staff that no car spaces were available and that we would need to park our car on the street. This was not practical when the car was full of travelling equipment as well as an Engel fridge. If we had known this was going to happen we would have booked somewhere else. I suggest when you book you stipulate that you would be needing a secure onsite car bay,
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Very good”
A Lovely stay, great staff, great position :-)
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Hi Ottavio, thank you so much for taking the time to provide us with this review, We hope your stay was most comfortable and hope to see you again soon!
Clean and New Apartment”
Location within walking distance to train station and restaurant and main street. Free parking available but not shelter.
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Hi Tan, thank you for the review. We are so pleased you loved our central location. Don't forget there is also free undercover parking at the trains station next door :)
Check-in process ordinary”
I booked through an external site and the information I proactively provided wasn't received by the hotel. The check-in staff then proceeded to say that it wasn't sent and that I would be charged for them to configure the beds to the way I had requested. This felt completely unacceptable to me given that the technology interface that the hotel uses is not within my control but he check-in employee did not budge and wasn't willing to accept my input.
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Thank you for taking the time to write this review. We are very sorry we did not receive your message, upon checking this it does not seem to be saved in your customer portal via the website you booked on either. This is unfortunate and we apologize. We hope to welcome you back again soon.
We really tried to love the stay here….”
Pro’s: - Good sized apartment. - Nice Balcony. - Good sized fridge. - Kitchen well equiped with pots, pans, utensils etc. - Washer/Dryer in room. - Cooktop and dishwasher in room. - Quick Check In and Check Out. - Lovely staff. Con’s: - THE TRAINS, the whistle, the boom gate bells, the track sounds. All hours of the day and night, it was very very annoying at night kept me up. - Grout in the shower and kitchen areas was very dirty. - Shower drain with hair in it. - No milk in fridge. Only some coffee packets in the cupboard :/ - Carpets needed a steam clean. - A Nut Shell was left under the Dining table. - King Bedhead had visible layer of dust on top. - Can hear people in adjoining room. - Bed sheets were very hard and pretty horrible. - Bed was uncomfortable. - Have to pay for undercover parking. - No Pool.
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Overpriced for what is offered ”
Note parking is not included, charged on top of the the already inflated prices.
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Hi Rodney, thank you for your review. Please note there are plenty of free parking options within 100 meters of the property
Great Apartment”
everything we needed , comfy beds very helpful staff, clean and sparkling and warm..great location we loved the place and would definitely return
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HI Elena, thank you so much for choosing to stay with us here at QBS. we are so pleased to hear your stay was warm and effortless. we look forward to seeing you again soon.