"Facilities are sub-par, looks like a major renovation may be..."
January 8, 2018
170 meters to public transportation
Located in heart of Melbourne
Free Wi-Fi in all rooms!
|Value for money||7.4|
|Distance to city center||1 km|
|Nearest airport||Essendon Airport (MEB)|
|Distance to airport||11.3 km|
"Good property close to food and entertainment"
August 14, 2018
"Great location, 2 min walk to China Town."
September 11, 2018
"Loved the location!!"
October 24, 2018
"over all very good value for money."
June 23, 2018
Quest Gordon Place Serviced Apartments is a modern heritage property in a rich and vibrant setting. The hotel is located in the center of Melbourne, a stone’s throw away from Chinatown and the central business district with the Bourke Street tram stop a short stroll away. The hotel features excellent concierge and hospitality, rolling marble floor work, elegant rooms produced in modern artistic lights and designs, and a rich, vibrant atmosphere excellent for business travelers looking take some time off for rest and relaxation. Stroll down to the tropical outdoor pool area or the unique restaurant which features classic style design, or just spend some time relaxing in the room, with all of the comforts of home within easy reach while you enjoy the views, quiet atmosphere, and great facilities of this modern home away from home.
"Great location, close to trams."
June 18, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Quest Gordon Place Serviced Apartments
Show reviews that mention
Tired and dated”
Good price, great location. Unfortunately the hotel is old and dated. Needed to remake the bed as the bottom sheet was just thrown on, and not tucked in the way a bed should be made. The room served its purpose, but there are better options available
Good value for money”
These apartments are very centrally located so very easy to get anywhere by foot or tram in Central Melbourne. Also close to restaurants. We had a one bedroom apartment in the centre of the building which was nice and quiet. The apartments are a bit old and tired but perfectly comfortable. A good choice if you want to be central, have some space, be able to a bit of self catering and not spend a fortune. Would definitely stay again.
Location location location ”
Room servicing and mould need addressing
Nice and close to heaps of restaurants, very polite staff however don’t try and eat at the cafe that is built into the property. Although this is a separate business the staff were rude and couldn’t guarantee breakfast being served in under 1 hour. Seriously how hard is it to cook some “fruit toast’” as they call it, a crepe and make 2 coffees.
We were really upset with this apartment”
When we reached in the apartment at 1:30 am as our flight was delayed---room A/C was not working which we were not been informed till we find it out at 2:30 am. It was impossible at that time to change the room at that time. Also room cleanliness was disappointing.I am allergic to the dust and the child has Asthma--both of us became sick and couldn't sleep properly. There were long big spider webs hanging just above the bed from the ceiling which I took photos aswell. Staffs were not very cooperative . Finally after a long discussion they transferred her to another room on next day where a/c was also not doing very good job. My question is why didn't they inform us about the air con? We could changed the hotel as went there to relax and it ruined our trip.
Great location ”
A great option for my family. Located conveniently to Princess theatre and loads of dining options. The on-site cafe was great for breakfast. Reception staff were very professional and friendly. Would stay again.
Another terrifying stay at Quest ”
We choose Quest because of its location. Each time, we hope that they will improve their facilities. However, they remain below hotel and even serviced apartment standards. On this particular stay, we were initially assigned a room that had a malfunctioning ventilation system which compelled us to request for a room change. Our replacement room had an appalling shower stall which was too cramped for my husband who is a disabled person. The door of the shower stall was broken and Quest put a flimsy shower curtain over it. And the water pressure was extremely low and it took five times the usual duration to shower properly. The TV had poor reception and wasn’t working sometimes. The ventilation was also poor - the aircon would suddenly stop and then restart minutes or hours later. There is no makeup room or do not disturb sign on the door - which caused some inconvenience. The only redemption about this place is the staff - Mick is absolutely the best service staff I have encountered in Melbourne. He’s constantly friendly and extremely helpful, and every time we see him, it feels like we’re catching up again with an old friend. Thank you so much, Mick! Keep up your excellent work!
Everything was top notch. Staff were amazing, washing machines actually worked and the view was terrific. We will be staying again. Thankyou
I actually booked this stay for friends who were required to stay overnight in Melbourne. not being frequent travellers they were very impressed with the rooms and the location. they informed me that the standout was the staff and their service given, always friendly, always helpful and always smiling. the only issue, and it was barely that was a bit of confusion in finding the entrance/reception.
Beautiful heritage building in the centre of town”
Beautiful heritage building at a fantastic location for exploring Melbourne. Plenty of restaurants, bars and sights in walking distance. (Make sure you try the ice cream from the Spring Street Grocer around the corner!) The studio appartments are very cramped, however the superior studios and appartments are wonderful. Please note that the reception is located at Lonsdale street. This made checking in a bit of a hassle. Despite adequate signage pointing you in the direction of the reception, you can’t actually make you way through to reception without a keycard. So make sure you enter through Quest on Lonsdale!
A nice place to stay in Melbourne city meeting our needs.”
We stayed in a studio unit for just the two of us. Earlier we stayed in the same unit from 19/10-2410/17. We extended our stay for 1 day on 25/10/17. The unit was just nice complete with all facilities that we needed. The mattress and pillows were very comfortable. Reception staffs were helpful and room service staff acceptable. Our only comments for immediate improvement are TV channel for room 29 had poor reception resulting in us not able to watch some TV programmes ,and internet slow response affecting our usage of emails and online transactions. Otherwise Quest Quality Service is ever reliable .
Great location, spaciousness room”
We had a 2 bedroom, 2 bathroom double storey room (they said it was the only double storey room they had). It was so big! Great location as only a few minutes walk to some of Melbourne's best restaurant and bars. Would definitely go back again.
Beautiful historic building ”
Architecture, location tops but pot luck as who is in the room next door as one can hear everything through the mutual door.
Quaint but rubbish”
Tv remote did not work. Then tv did not work.....Then when it did it did not have enough signal. Lights in bedroom ...one died and one was flickering. Bedroom was so small it was impossible to walk around it with a suitcase set up. B3dside lamp was for decoration only....there was no power point...so sleep on the other side and climb over to get in...as it was impossible to walk around it. Bathroom fittings were only partially painted....undercoat and not fully covered. Cupboards look like they were made by a the local primary school woodwork class. And don't look out the bathroom window as you'll see the years of gunk built up in the louvers.
Very Unpleasant ”
You pay for what you get. This ain’t any hotel, more of a renovated rooms “inn” style. Demographic caters for more senior people who’s interested in this historical building. The room I booked was Studio Superior however it seems like they have given me a standard Studio room. The odour of a newly fresh painted walls are very strong, it feels like you have opened a can of paint with acrylic thinner sniffing it 24/7. The queen size bed is made up with two single beds combined and wrapped with sheets. Your bond is $300 cash or $150 for credit cards FYI. Book somewhere else if you like comfy stay but for location, this is for you.
Location was excellent, accommodation was small (not a problem) but lack of natural light was a problem. Maintenance issues were being attended to not really a problem. Cigarette smoke coming through the air conditioning was irritating. But over all very good value for money. We would return.
Good inner city stay”
We stayed for 2 nights in May. We travelled with 2 young children and were quite comfortable. Great location, close to trams. Large living area which was great with the children. A must if staying here is to visit the little cafe "le petite on Bourke" delicious coffeee and pastries. If travelling with a pram perhaps ask to be located on the lower levels as the stairs and elevator are a challenge.
Very english theme apartment”
We love the design of the building with classic english theme with modern design internally. The unit we had is nice with comfortable beds. The kitchen is clean and the utensils are still new and in good conditions. Good location near Chinatown surrounded with free tram zone.
Great location and building”
Clean and adequate, great location friendly staff but Bathroom badly needed a refurb and regrout.
Always wanted to go inside ”
Thanks it was great we’ll stay again ! stayed in a Studio apartment I was worried about it due to some of the reviews pleasantly surprise it was great