24 Sep 2020
Thursday
25 Sep 2020
Friday
2 adults
1 room
2018
Quest Hotel and Conference Center Cebu
Archbishop Reyes Avenue, Cebu City, Cebu, Philippines, 6000 - See map
3-star Hotel
Free Wi-Fi
8.5
Excellent
/10
(15,236 reviews)See what guests said
Housekeeping318
Breakfast205
Swimming Pool52
Please enter your stay dates to see price
"The staff are extremely polite, warm and friendly."
Dexter - January 2, 2020
See all 58 photos
Wellness activities
Spa & Beauty
Workout and Leisure
Hygiene PlusThis property has self-selected and self-certified the following hygiene measures. Learn more
Safety Features
Body thermometer
Daily disinfection in common areas
Staff trained in safety protocol
Temperature check for guests and staff
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Property highlightsRead all 15,236 reviews
Exceptional reputation
Recommended by 90% of guests
Recommended by 90% of guests
Excellent service
8.7 rating for service
8.7 rating for service
Fantastic breakfast
87% positive mentions
87% positive mentions
Excellent cleanliness
8.6 rating for cleanliness
8.6 rating for cleanliness
Stayed at this hotel several times already and we're always given exceptional service.
Francess A. | January 28, 2020
Great hotel, great pool, Nice People, very clean, good restaurant.
Nicolette | March 11, 2020
Excellent location, friendly staff, wonderful breakfast.
Troy | February 20, 2020
The staff is very accommodating, especially Chai Lubis
Erlinda | January 9, 2020
Had a comfortable christmas staycation with my family!
Jasmin F. | December 26, 2019
My third stay at the hotel and always happy with it.
Werner | March 16, 2020
Airport transfer
Located in heart of Cebu
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Your dates are popular among travelersUsers are booking a place in Cebu every 4 minutes on Agoda.com
| Value for money | 8.5 |
| Distance to city center | 0 km |
| Location rating | 9.1 |
| Nearest airport | Mactan-Cebu International Airport (CEB) |
| Distance to airport | 8.3 km |
Rooms available at Quest Hotel and Conference Center Cebu
8.5
Excellent
Room comfort & quality
Room photos and details
Premier Deluxe
...
- Room size: 25 m²/269 ft²
- City view
- 2 single beds or 1 double b...
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Room photos and details
Junior Suite
...
- Room size: 39 m²/420 ft²
- City view
- 1 king bed and 1 sofa bed
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Room photos and details
Deluxe
...
- Room size: 25 m²/269 ft²
- City view
- 2 single beds or 1 double b...
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Room photos and details
Premier Single Room
...
- Room size: 25 m²/269 ft²
- Balcony/terrace
- 1 single bed or 1 king bed
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Room photos and details
Executive Suite Single
...
- Room size: 52 m²/560 ft²
- Shower and bathtub
- 1 single bed or 1 king bed
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Room photos and details
Premier Double Room
...
- Room size: 25 m²/269 ft²
- Balcony/terrace
- 2 single beds or 1 king bed
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Room photos and details
Executive Suite
...
- Room size: 52 m²/560 ft²
- City view
- 1 king bed and 1 sofa bed
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Room photos and details
Deluxe Single Room
...
- Room size: 25 m²/269 ft²
- Shower
- 1 single bed or 2 single be...
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Room photos and details
Junior Suite Single
...
- Room size: 39 m²/420 ft²
- Shower
- 1 single bed or 1 king bed
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Room photos and details
Premier Deluxe Room
...
- Room size: 52 m²/560 ft²
Enter dates to see prices
Frequently asked questions
What time is check-in and check-out at Quest Hotel and Conference Center Cebu?
Check-in at Quest Hotel and Conference Center Cebu starts from 03:00 PM. Guests must check-out before 11:00 AM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Quest Hotel and Conference Center Cebu to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.
How do I get to Quest Hotel and Conference Center Cebu?
Getting to Quest Hotel and Conference Center Cebu from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 900 PHP. Requests should be made to the property in the "Special Request" field in the booking form. Guests can get around conveniently with the shuttle service provided by Quest Hotel and Conference Center Cebu. If you would like to drive to Quest Hotel and Conference Center Cebu, a car park is available both onsite and nearby for use and is free of charge. Convenient parking options including self-parking are also offered at the property.
Is breakfast offered at Quest Hotel and Conference Center Cebu?
Buffet breakfast is offered at Quest Hotel and Conference Center Cebu from 6:00 AM. There is an additional charge of 600 PHP for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.
What are my dining options at Quest Hotel and Conference Center Cebu?
Quest Hotel and Conference Center Cebu has an in-house restaurant for hungry guests to dine-in. A variety of cuisines ranging from Asian to international cuisine is served at the restaurant.
Can special events be hosted at Quest Hotel and Conference Center Cebu?
Special events such as weddings may be hosted at Quest Hotel and Conference Center Cebu. The property has indoor venues that can hold up to 250 people. Floral and audio-visual services are offered to help your event go smoothly. Event hosting is hard work " as hosts, you can enjoy breakfast and candlelit or private dinner before or after your event as part of your event package.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.
Can business events be hosted at Quest Hotel and Conference Center Cebu?
On-site venues and convenient event services make Quest Hotel and Conference Center Cebu an ideal choice for hosting meetings. The business venues at Quest Hotel and Conference Center Cebu can hold up to 120 people.
Interested in hosting a business event? Let Quest Hotel and Conference Center Cebu know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.
What is the smoking policy at Quest Hotel and Conference Center Cebu?
Quest Hotel and Conference Center Cebu is a smoke-free property in all rooms. However, guests are permitted to smoke in the designated smoking areas provided.
Show more questions
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Explore the neighborhood
What people love about Quest Hotel and Conference Center Cebu
- Staff10.0Exceptional
"Very accommodating and friendly."
Junalyn
|
February 10, 2020
- Staff7.6Very good
"Pros: Staff are courteous."
Joanne
|
March 4, 2020
- 10.0Exceptional
"Super recommended hotel."
Junalyn
|
February 10, 2020
Property ranking|Compared to 2,195 Cebu properties
See all rankings
Location score
9.1/10
Room comfort score
8.5/10
Review score - United States
8.7/10
Room size
35 sqm.
Better than
99
%
of Cebu properties
Better than
98
%
of Cebu properties
Better than
97
%
of Cebu properties
Bigger than
96
%
of Cebu properties
Overall rating:
8.5
Excellent
15,239 reviews
15,239 reviews
Cleanliness
8.6
Facilities
8.1
Location
9.1
What travelers say they love:
Location is perfect and place is great.
Jepthae from Philippines
Couple
Couple
Quest Hotel and Conference Center Cebu contains all the amenities and services you would expect from a 5-star hotel. All 427 rooms at Quest Hotel and Conference Center Cebu are air-conditioned and offer a private bathroom, a refrigerator and bottled water. They provide a desk and an in-room safe. The hotel is PWD-friendly and offers 11 accessible room fitted for special requirements and they are all are non-smoking. This excellent hotel also has laundry service/dry cleaning, a large restaurant and contemporary meeting facilities. Those looking for first-rate leisure facilities will find a large adult and kiddie pool. Guests will find that this service-oriented hotel with superb accommodations and amenities provides excellent value.
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Most talked about facilities
Breakfast
515 mentions
Housekeeping
498 mentions
Swimming Pool
381 mentions
Food & Dining
259 mentions
What they offer
7.6
Very good"overall, it was a nice and cozy hotel."
Joanne
|
March 4, 2020
View all reviews
Popular facilities
Fitness center
Swimming pool [outdoor]
Restaurant
Reception
Languages spoken
- English
- Filipino
Accessibility
- Elevator
- Facilities for disabled guests
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Canoeing
- Karaoke
- Swimming pool [outdoor]
- Fitness center
- Massage
- Tours
- Garden
- Spa
Cleanliness and safety
- Body thermometer
- Free face masks
- Safe dining setup
- Daily disinfection in all rooms
- Hand sanitizer
- Staff trained in safety protocol
- Daily disinfection in common areas
- Hygiene certification
- Sterilizing equipment
- Face coverings on staff
- Physical distancing of at least 1 meter
- Temperature check for guests and staff
- First aid kit
- Protective screens in common areas
Fitness & recreation
- Game room
Dining, drinking, and snacking
- Bar
- Poolside bar
- Room service [24-hour]
- Coffee shop
- Restaurants
Getting around
- Airport transfer
- Car park [nearby]
- Rental car
- Car park [free of charge]
- Car park [on-site]
- Shuttle service
Services and conveniences
- Cash withdrawal
- Doorman
- Safety deposit boxes
- Check-in/out [express]
- Front desk [24-hour]
- Security [24-hour]
- Check-in [24-hour]
- Laundry service
- Smoke-free property
- Concierge
- Luggage storage
- Smoking area
- Daily housekeeping
- Pets allowed
For the kids
- Babysitting service
- Family room
Available in all rooms
- Air conditioning
- In-room safe box
- Shower
- Coffee/tea maker
- Internet access – wireless
- Slippers
- Daily housekeeping
- Mini bar
- Telephone
- Desk
- Non-smoking
- Toiletries
- Free bottled water
- Refrigerator
- Towels
- Hair dryer
- Satellite/cable channels
- Wi-Fi [free]
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Nearest essentials
Airports
Mactan-Cebu International Airport (CEB)
8.3 km
36 minutes
Bohol–Panglao International Airport (TAG)
84.6 km
3.6 hours
Public transportation
Cebu North Bus Terminal
2.4 km
Cebu South Bus Terminal
2.6 km
Hospital or clinic
Perpetual Succour Hospital
630 m
Shopping
Ayala Center Cebu
220 m
Convenience store
7 Eleven
1.0 km
13 minutes
Cash withdrawal
ATM
170 m
2 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining
Breakfast options
Continental
Restaurants on site
Puso Bistro and Bar
Cuisine:Asian, International
Menu:Buffet, A-la-carte
Nearby restaurants
Filipino cuisine
Simply J's Cafe & Restaurant
220 m Filipino, Italian
Muvanz Pocherohan and Seafood
1.1 km Filipino, Seafood
American cuisine
Garden Cafe
570 m American, Asian, Filipino
El Gecko Restobar
960 m American, Asian, Bar
Politics Cafe
1.0 km American, Asian, Bar
Asian cuisine
Puso Bistro & Bar
20 m Asian, Chinese, Filipino
Manuel's Restaurant
150 m Asian, Filipino, Japanese
Cnt Lechon Ayala Center
190 m Asian, Fast food, Filipino
What's nearby
Popular landmarks
- Ayala Center Cebu - 220 m
- Museo Sugbo - 1.8 km
- SM City Cebu - 1.85 km
- Taoist Temple - 2.34 km
- Cebu Metropolitan Cathedral - 2.66 km
- Basilica De Sto. Nino - 2.84 km
- Magellan's Cross - 2.91 km
- Fort San Pedro - 3.01 km
- Chapel of San Pedro Calungsod - 4.84 km
- Tops Lookout - 6.68 km
Nearby landmarks
- Ayala Center Cebu - 220 m
- Sun City - 220 m
- Ratsky - 240 m
- Citibank - 250 m
- Ayala Center - 280 m
- Wineshop - 310 m
- The Terraces - 330 m
- HSBC - 500 m
- Rainforest Park Cebu - 600 m
- Consulate of Japan - 620 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Children 0-12 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- The property requires a refundable security deposit of PHP 1,000 upon check-in.
- Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
- Internet usage fees apply in the business center.
- All special requests for bed type are subject to availability upon arrival.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 11:00 AM
Reception open until: 11:59 PM
Getting around
Airport transfer fee: 900 PHP
Distance from city center: 0 km
Travel time to airport (minutes): 45
Extras
Breakfast charge (unless included in room price): 600 PHP
Daily Internet/Wi-Fi fee: 0 Php
The property
Non-smoking rooms/floors: yes
Number of bars/lounges: 1
Number of floors: 10
Number of restaurants: 1
Number of rooms : 427
Room voltage: 220
Year property opened: 2012
Most recent renovation: 2012
Parking
Daily parking fee: 0 USD
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Property announcements
Due to the Coronavirus (COVID-19) situation, the property may only accept guests in accordance with government guidelines and restrictions. The property may also request additional documentation from guests to validate identity, travel itinerary, and other relevant information. Certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
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Compare to other recommended properties
Best value!  Quest Hotel and Conference Center Cebu |  |  |   agodaHomes | |
| Dining | Breakfast available | Breakfast available | Breakfast available | Kitchen |
| Guest rating | Excellent 12539 reviews 8.5 Location 9.1 | Excellent 7700 reviews 8.1 Location 8.4 | Excellent 7547 reviews 8.4 Location 9.0 | Very good 448 reviews 7.9 Location 8.6 |
| Neighborhood | Cebu City | Cebu City | Cebu City | Cebu City |
Reviews of Quest Hotel and Conference Center Cebu from real guests
Provided by verified guests of 
Overall rating
8.5
Excellent
From 15239 reviews
9.0Location
8.7Service
8.5Cleanliness
Agoda Reviews (12539)Booking.com Reviews (2697)
Rating via Agoda8.5
/
10
Excellent
High score for Cebu
Rating
9+ Exceptional (3672)
8-9 Excellent (2230)
7-8 Very Good (2002)
6-7 Good (611)
<6 Below Expectation (589)
Time of the year
Mar - May (2214)
Jun - Aug (2099)
Sep - Nov (2200)
Dec - Feb (2591)
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Experiences on Agoda. Because your room is just the beginning.
- Exceptional location
- Ayala Center Cebu
good location could have better facilities”
hotel location is good. breakfast with ample choices but the pool could be bigger since its a big hotel. room sizes also relatively small but clean.
Dear Irene, Thank you for staying at Quest Cebu and for taking the time to write a review and for highlighting our good location and buffet. We are working hard on achieving consistently high quality service and we are thrilled that we were able to exceed your expectations. It would be a pleasure to personally welcome you back to Quest Cebu. Sincerely yours, Quest Cebu Management
MARTY was exceptional”
our companion got so sick and Marty and his team were quick to bring him to the Emergency Room. good job!
Dear Gail, Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your stay with us based on your ratings. We have shared your kind thoughts to Marty and the rest of the team, and everyone was delighted to hear your feedback. We are excited to welcome you again soon! Sincerely yours, Quest Cebu Management
great location!”
It is located at the center of Cebu city, not that far from Pier1. Ayala Mall is just walking distance. The room condition was great but lighting in the toilet is too dark. I first thought there was no light at all. Breakfast was worth the price and staffs were hospitable. I'll def return next time if I visit Cebu again.
Thank you for staying at Quest Cebu and for taking the time to write a review. Glad to hear your thumbs up for recommendation. Your concern regarding the lights has been addressed to the concerned department. We look forward to welcoming you back to our hotel in the future.
Very Good Location”
Just exactly opposite Ayala Center but need to cross under skyway because of the barricades. Friendly and helpful staff. Booked the Executive Suite, spacious enough for family of 4. Has separate toilet near the living room aside from the bathroom. Didnt get the chance to swim because it was too crowded. Breakfast buffet is worth the money 450php per person.
Dear Hope, Thank you for staying at Quest Cebu and for highlighting our location. We appreciate your observations and thank you for specifically mentioning the room category, which enabled us to address your concerns promptly. Our hotel aims to provide a truly unique experience, and we are thrilled that we you find our services up to your expectation.We too are excited to welcome you again soon! Sincerely yours, Quest Cebu Management
Location is good,near ayala mall”
Breakfast was not that amazing which we thought it was. Yogurt was spoiled but the other food is okay. But for the price, maybe we will book another hotel which has better food choices with a lower price.
Dear Apple, Thank you so much for choosing our hotel. I am sincerely concerned about your comment regarding our breakfast and I'd like to ask for more information for us to better understand the circumstance.We are usually known for our great customer service and our Chefs are working hard on achieving consistently high food quality to ensure that we were able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guest, just like you. We wish you would have let us know of your concerns, we would have done everything we can to ensure a more comfortable stay. Please reach out to us directly if you would be willing to give us a chance and turn your experience around. It would be a pleasure to personally welcome you back to Quest Cebu. Sincerely yours, Quest Cebu Management
Best Stay as Always”
Like my previous reviews and like any other, the location and the amenities are superb. But what makes this hotel excel are the people working with in, these asset makes the hotel different like no other. My bad I have not ask the name of the bartender who attended to us(my husband) last May 30, 2019 at Puso around 8pm he was very welcoming and served us very good, Kudos for that guy. My special mention as well to Ralph and Johnsen who patiently served quite a number of guests eating breakfast. There were short of manpower, i saw few of them serving here and there patiently giving us what we need, still with a smile, these are the employees worth keeping and these are the employees who will bring the hotel on its place "excellent" .
Thank you for staying at Quest Cebu and for highlighting our great location, our staff and the amenities. It was great of you to point out our hotel at its best. We shared on your excellent review to the team and everyone was happy to hear that you enjoyed your stay. Looking forward to see you back in your future travels and stay here in Quest Cebu.
Great location and service”
The staff is very polite and accommodating, specially their duty manager Araceli Canoy. She was very prompt and gracious. She extended our check-out time when she learned that my husband was running late on the way back from his meeting. Thank you, Quest!
Thank you for staying with us and for highlighting the warm service from Duty Manager Arceli. We have shared your comments to the team and Arceli was especially delighted to hear of your compliments. Thank you again and we look forward to welcoming you back to Quest Cebu.
Great Location! ”
The hotel is located in a great location where it is just a few steps away to Ayala Mall. The facilities of the hotel are well maintained. The buffet breakfast has a very good selection of food. It was a nice touch when they had one staff to bring Taho and go around offering to each table. The staff at the reception though were not too friendly. They should get trained more on customer service. Shout out to the pool bar attendant, Jomel and the lifeguard they were not only friendly but very attentive. We came at the pool in the evening they were there. When we went again after our breakfast. They were the same team, having said that both of them still displayed the same energy as what a service oriented person is even if they had less than 5 hours sleep. They should be commended. A shout out also to your security team especially those stationed outside the main lobby.
Thank you for staying at Quest Cebu and for highlighting our great location, great selection of breakfast and comfortable pool. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We passed on your excellent review to the team and everyone is happy to hear that you enjoyed your stay. Looking forward to see you back in your future travels and stay here in Quest Cebu.
Perfect location”
A very nice Hotel at the Business Center area,perfect location to roam around the City and to go shopping.The Staffs and crews in general are very attentive,proffessional,friendly and more whatever you neede...highly recommended to everyone
Thank you for staying at Quest Cebu, it was great of you to point out our location and the staff. We are so happy to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Looking forward to see you back in your future travels and stay here in Quest Cebu.
Conveniently Located Hotel in Ayala Ctr Cebu”
Pros: Near Ayala Malls Cebu Good Breakfast Buffet Good sized and noise isolated rooms Friendly and helpful staff Accessible transportation Cons: Towels not white and fluffy; no face towel Elevators need servicing-one of of order and adjacent opposite elevator made a big thud going down
Excellent”
Highly recommend Convenient A big shopping mall with lots of choice of food inside, cheap and yummy Cheap massage shop nearby 30mins taxi to airport only cost ~300psp Yummy and reasonable price food inside hotel's restaurant
Thank you for staying at Quest Cebu, it was great of you to point out our hotel at its best. We are so happy to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Looking forward to see you back in your future travels and stay here in Quest Cebu.
Very good”
Bad experience. Arrived at past 10pm to find out the room isn't prepared yet. When finally we were given a room, when we entered, to our surprise it's still not made up. No bed linens, pillows have no pillow case. ;-( We were transferred to another room with complimentary breakfast to make up for their shortcoming. The staff - specially the dining and housekeeping were very courteous. Bed linens and towels are already colored dirty white so I had to request for whiter ones. Unfortunately, they were only able to provide white towels but nothing for the beddings.
Dear Cecilia, Thank you for your comments and for highlighting the courteousness of our staff. We are, however, sorry for the frustration you encountered when you arrived. We are usually known for our great customer service and attention to detail in everything that we do. This level of service is certainly not acceptable and we already addressed this to our Front Office and Housekeeping Department. Our apologies might not alter the outcome of your experience but we do extend it with all sincerity. I hope this hasn’t put you off a return stay and reach out to us directly if you would be willing to give us a chance to turn your experience around. It would be a pleasure to personally welcome you back to Quest Cebu. Sincerely yours, Quest Management
”
Disappointing.....The staff said our group of friends consume things from the minbar which we didn't. Eventually agreed after their checking through the minbar. My advise to other guests is to check the minibar when checking into the hotel, Take a photo of what's inside the minibar before they accused us of consuming
Dear Ang, Thank you for staying at Quest Cebu. We are usually known for our great customer service and attention to detail in everything that we do.However, we are saddened to read your comments regarding the charges of mini bar.I myself will investigate on this matter. I hope this hasn’t put you off a return stay and reach out to us directly if you would be willing to give us a chance to turn your experience around. It would be a pleasure to personally welcome you back to Quest Cebu. Sincerely yours, Quest Cebu Management
Solo Traveler”
The best service delivered in all areas of the hotel. Very respectful and accommodating at every encounter. Security personnel were very good at making us feel safe and secure in our rooms and our movements within the facility.
Dear Charles, Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your stay with us. We have shared your kind thoughts with our staff, and everyone was delighted to hear your feedback. We too are excited to welcome you again soon! Sincerely yours, Quest Cebu Management
Lovely clean hotel”
We like staying here as its so accessible to the ayala shopping malls and there is public transport opposite. Staff are very friendly and the room is spacious and clean. We always book the suite room as its so comfortable. The Nespresso coffee machine is a bonus!
Dear Gail, Thank you for staying at Quest Cebu and for highlighting our location. We appreciate your observations and thank you for specifically mentioning the room category, which enabled us to address your concerns promptly.Our hotel aims to provide a truly unique experience, and we are thrilled that we you find some of our services up to your expectation. Sincerely yours, Quest Cebu Management
Why has the hours of stay been shortened?”
This is not my first time in Quest. I keep coming back because i really love this hotel. During my previous stays, check in was 2pm and check out was 11am. But with this recent one, check in is 3pm and check out is 11am. Shortend! And to make it worse, our room was not available yet by 3pm.
Dear Emmelyn, Thank you for staying at Quest Cebu.We are, however, sorry for the frustration you encountered during your recent stay with the check-in experience. Our front office team will do everything in their power to check our guests in as soon as possible however, on the occasion our guests arrive earlier than 3PM, it may require a few phone calls to our housekeeping team to clean the room. Reviews like yours are highly appreciated to help us improve Quest Cebu for our future guests. I hope this hasn’t put you off a return stay and please reach out to us directly if you would be willing to give us a chance to turn your experience around. Sincerely yours, Quest Cebu Management
how nice hotel it is”
hotel staff was kind. and it was comfy If I visit Cebu once more, I'll book here again.
Dear Jae, Thank you for taking the time to review our property, your comments are very much valued.Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Cebu! Sincerely yours, Quest Cebu Management
Exceptional”
Been a frequent stayer since I first came to Cebu. Always been my first choice due to its close proximity to Ayala Mall. Price is also considered good and breakfast is good. Service has always been consistent and excellent
Thank you for staying at Quest Cebu, it was great of you to point out our hotel at its best. We are so happy to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Looking forward to see you back in your future travels and stay here in Quest Cebu.
Near Ayallah mall”
This hotel is near the Ayallah mall, has restaurants, shopping and conveniences. The hotel has medium sized rooms and they are comfortably furnished. I had a few small problems, which the staff managed well. The battery in my door died so I had to change rooms. My air-conditioner leaked on the floor / bed. they came and made repairs quickly. The staff have been very helpful...
Thank you for staying at Quest Cebu and for taking the time to write a review. Glad to hear your thumbs up for recommendation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Good Location”
The location of the hotel is great. It's right across Ayala Cebu. The rooms are also very nice and clean. I usually stay in this hotel for work at least twice a year. Just make sure you don't get a connecting room because the sound comes thru the connecting door and I was unfortunate enough to have very noisy next door neighbors during this trip that I had to call the front desk two early mornings in a row. The front desk responded well though, offering to move me to another room.