2015
Excellent 8.5
Based on 6130 reviews

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September 29, 2016 - October 1, 2016 | 2 nights
The space What's included Capacity Price per night Rooms

About this property

Description

With 427 rooms, Quest Hotel & Conference Center - Cebu contains all the amenities and services you would expect from a 5-star hotel. Included in all rooms is wireless internet access and basic bathroom amenities, plus all rooms are non-smoking. This excellent hotel also has laundry service/dry cleaning, a large restaurant, contemporary meeting facilities, and safety deposit boxes. Those looking for first-rate leisure facilities will find a large adult and kiddie pool. Guests will find that this service-oriented hotel with superb accommodations and amenities provides excellent value.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Garden
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Elevator
  • Facilities for disabled guests
  • Pets allowed

Languages spoken

  • English
  • Filipino
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Policies

The property requires a refundable security deposit of PHP 1,000 upon check-in.

Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

Internet usage fees apply in the business center.

Child and extra bed policy
Children 0-11 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 800 PHP
Breakfast Charge (when not included in room rate): 550 PHP
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0 km
Distance to Airport: 13 km
Internet Usage Fee: 0 Php
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 10
Number of Restaurants: 1
Number of Rooms : 427
Parking Fee (per day): 0 USD
Reception Open Until: 11:59 PM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2012
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Excellent



based on 6128 reviews
  • Cleanliness 8.7
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.6
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JOVIE from Philippines
Couple
Deluxe Double or Twin Room
Stayed one night in August 2016
Accessible
Location in great. Very near Ayala Center.
Reviewed September 27, 2016
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Felix from United States
Business traveler
Deluxe
Stayed 6 nights in September 2016
Superiour!
Quest hotel has been always superiour with there customer satisfaction and services. Will never trade this hotel to no other hotel, quest hotel keep up the good work!
Reviewed September 25, 2016
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Edmundo from Philippines
Group
Deluxe
Stayed one night in May 2016
Very good stay
its a very nice place to stay at. very near ayala mall cebu
Reviewed September 23, 2016
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ADEL from Bahrain
Couple
Deluxe
Stayed 3 nights in September 2016
This hotel is aging fast ...
This hotel is aging fast without good maintaince of simple things like bed sheets and bath towels .. The infrastructure need renovation ...
Reviewed September 23, 2016
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Neil from United States
Solo traveler
Deluxe
Stayed 7 nights in September 2016
Very good and prime location
Pros: location & staff
Reviewed September 23, 2016
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Arel from Philippines
Couple
Deluxe
Stayed 2 nights in June 2015
Great
Great location
Reviewed September 22, 2016
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Jovito from Philippines
Family with young children
Deluxe
Stayed 3 nights in September 2015
nice amenities
nice facilities, pool and delicious breakfast. we enjoyed the 3 nights
Reviewed September 22, 2016
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Immaculate from Philippines
Couple
Deluxe
Stayed 6 nights in September 2016
Excellent service, excellent stay
very near to Ayala centre, Staff were helpful, courteous and always smile. room was clean and huge bed. Housekeeping service was fantastic! Staff were very accommodating. However, breafkast buffett needs improvement. Had breakfast at Quest for 7 days and I have asked hot chocolate during breakfast time but only served twice. i think the server has forgotten my order. Overall stay was excellent! definitely will come back again.
Reviewed September 21, 2016
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Bram from Netherlands
Solo traveler
Deluxe
Stayed 5 nights in September 2016
Staff was friendly and willing to go the extra mile, but apparent rules were applied too strictly
Was not allowed to enter the gym on flipflops or casual shoes, while no such regulations were communicated on the website. The note on the door of gym spoke of 'shoes', but I was not even allowed entrance on casual shoes. I explained that I would only do some quick weightlifting and not use the machines. GM was contacted and GM refused to allow me entrance, giving a paternalistic justification that it was for my own safety, which made me only feel more angry. Usually hotels apply these rules in a flexible manner. A hotel's aim should be to comfort me, not to lecture me. The whole atmosphere in the hotel was about what guests can do, and can't do, as if they are policing their guests. Signs everywhere, eg in the lift, the gym. Visitors of guests were also asked their ID. Very uncomfortable, disrespectful and paternalistic. The staff itself was great, but may be held on a short leash.
Reviewed September 21, 2016
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antoine from France
Family with young children
Deluxe
Stayed one night in September 2016
Don't hesitate
Very nice hotel : very close to Ayala (2 min walking), the room is big , the bathroom is great, and the price is also very competitive ! The pool is under the sun the entire afternoon.
Reviewed September 21, 2016
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Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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