2015
Excellent 8.5
Based on 6130 reviews

Recent customer comments

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Excellent



based on 6130 reviews
  • Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.6
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ah from Singapore
Solo traveler
Premier Deluxe
Stayed 2 nights in July 2016
N/A
NIL
Reviewed July 12, 2016
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Doris from United States
Family with young children
Junior Suite
Stayed 17 nights in June 2016
Excellent service
At first I only booked for 9 days and planned to do hotel hopping when we get to Cebu, but we end up stay there at Quest for 28 days because the overall service was excellent. From the moment we stepped in front of the hotel we feel safe, most especially when security guards always check the taxi and record the name of the driver and the destination. Then our junior suite room was awesome wonderful view AC was excellent. Then the buffet downstairs and the staff at Puso restaurant were very accommodating and friendly especially Arvin, Anton and Kieth and the ladies at the counter they would get out of thier way to get what you need. The pool and the pool bar service which we always enjoyed with my invited relatives to come over and swim. The housekeeping was great, they respond right away when we need something. The only thing they should have is WIFI at the gym for gym rats. Staff are very respectful We loved it there. I would truly recommend it, it's a five star service.
Reviewed July 12, 2016
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stephanie from Philippines
Family with young children
Deluxe
Stayed one night in July 2016
clean convenient
clean convenient
Reviewed July 11, 2016
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Adelbert from Philippines
Couple
Executive Suite
Stayed 2 nights in July 2016
Cebuangan
Good Location with big space for the suite we stayed
Reviewed July 10, 2016
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Zenaida from United States
Couple
Deluxe
Stayed 4 nights in July 2016
Will stay again
Everything was great except the shower on how is it design w/c floods the whole bathroom.
Reviewed July 10, 2016
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JAMESLY from Philippines
Couple
Deluxe Double or Twin Room
Stayed 2 nights in July 2016
Satisfactory, but...
They don't accept third party credit card payment. If you've reserved the room in the same manner (using third party credit card), you have to settle the reservation over-the-counter in cash once you arrive at the hotel.
Reviewed July 10, 2016
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Chikako from Japan
Family with older children
Premier Deluxe
Stayed 3 nights in July 2016
Fantastic
Nice location, lovely staff clean & new. Recommend to stay here.
Reviewed July 09, 2016
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YongHua from Singapore
Business traveler
Deluxe
Stayed one night in July 2016
Great location and friendly staff
Great location and friendly staff as always.
Reviewed July 09, 2016
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Irma from Philippines
Couple
Deluxe
Stayed 2 nights in July 2016
very good location near Ayala mall
Very friendly staff and spacious room
Reviewed July 08, 2016
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Jessica from United States
Couple
Deluxe
Stayed 2 nights in July 2016
Fantastic!
Great staff.
Reviewed July 07, 2016
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