2015
Excellent 8.5
Based on 6122 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 6122 reviews
  • Cleanliness 8.7
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.6
Sort by

Gary from Australia
Couples
Deluxe
Stayed 2 nights in September 2014
Nothng special
Location, price,
Nothing exceptional here, just a good price, don't expect 5 star facilities or service.
Reviewed October 13, 2014
Did you find this review helpful?

guevara from Philippines
Business travelers
Deluxe
Stayed 2 nights in October 2014
Convenient
near mall, wide buffet spread, shuttle to the beach
fine
Reviewed October 11, 2014
Did you find this review helpful?

Walter from Germany
Couples
Deluxe
Stayed one night in October 2014
Hotel with high standard near ayala mall
service perfect, site near ayala, pool
friendly and efficient staff; very nice breakfast buffet, with many salats, fruits, bacon, fried potatoes etc, not only asian/rice etc.; pool is very nice, not too crowded; restaurant is big, staff is very good working; the only thing which is (now) not so perfect, is check out time: now 11:00 instead of 12:00 formerly. Anyway a very good hotel, very near to Ayala Mall (walking distance just 5 mins). Parklane opposite is also nice, has bigger but lower(hight) rooms - a bit old fashioned, but breakfast buffet at Quest is best, it's my favorite (also better than in Mandarin Plaza, which has very nice and large rooms for a very good price. So there are many nice hotels directly around Ayala Mall now, all are fine (except Diamond Suites, which is totally overprized and offers a very bad breakfast, and low average quality in rooms; PS: also Marriott is overprized, u have to pay just for name and high selfestimation of brand). Quest is a very fine hotel, I will come back for sure!
Reviewed October 11, 2014
Did you find this review helpful?

Shuming from Taiwan
Couples
Deluxe
Stayed one night in January 2014
Absolutely wonderful hotel.
Food, location, staff.
Reviewed October 11, 2014
Did you find this review helpful?

Lucilen from Philippines
Business travelers
Junior Suite
Stayed 3 nights in October 2014
Inconsistent
Location was great. Overall appeal was very bright, modern, beautiful.
Some staff were very friendly and efficient but others were flat and can even come off as rude. Some things we encountered: Check in ended up slow and confusing bec the front desk staff (female) thought I reserved a deluxe when I clearly paid for a Junior Suite. Someone else took over and took care of the confusion. She was charming knowledgeable and quick. The concierge was useless and the staff (male) assigned to it was not willing nor enthusiastic to help. In fact he sounded like he didn't know what he was doing there. In Tagalog we'd say, "dekorasyon lang" (decor only). The Junior Suite was small for what I would expect but I got the room on promo through agoda so I'm not complaining much. I ordered the 'fork-tender roast beef' but ended up getting a well-done super chewy steak. Sent it back after one bite. So disappointing. Breakfast buffet was a good variety but the flavors were so-so. Bottom line, our stay could've been excellent if not for the inconsistencies.
Reviewed October 09, 2014
Did you find this review helpful?

Anna from Israel
Solo travelers
Deluxe
Stayed one night in October 2014
Good and helpful staf
location- close to big Ayala mall. stuff- very helpfull always ready to help. good value for money.
We stay there for 3 nights. You have the Ayal mall just 5 min from there. Just 30 min. from the airport and 15 from central station bus. Stuff was ready to help with everything you need, esspesialy one man from consierge desk- (i think) can explain to you about everything you can do at this area and around the city. Check in time too long, breakfast .
Reviewed October 09, 2014
Did you find this review helpful?

mario from Portugal
Families with young children
Deluxe
Stayed 2 nights in October 2014
Cebu
Swiming pool,location and staff
Reviewed October 09, 2014
Did you find this review helpful?

john from United States
Couples
Deluxe
Stayed one night in October 2014
rooms are very small
pool area , clean
average
Reviewed October 09, 2014
Did you find this review helpful?

Lily from Singapore
Couples
Deluxe
Stayed 2 nights in October 2014
Great hotel value for money
Convenient location, friendly stuff, and cleanliness
Value for money, but little bit noisy at the night
Reviewed October 07, 2014
Did you find this review helpful?

Jennifer from Philippines
Business travelers
Deluxe
Stayed one night in October 2014
Great location
Central location, friendly staff, wi fi
Reviewed October 07, 2014
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: