2015
Excellent 8.5
Based on 6130 reviews

Recent customer comments

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Excellent



based on 6130 reviews
  • Cleanliness 8.7
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.6
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Matthew from Canada
Business travelers
Deluxe
Stayed 4 nights in February 2015
Good location
Easy to get around from here.
Good.
Reviewed March 06, 2016

CHUNG from Taiwan
Business travelers
Deluxe
Stayed 3 nights in January 2016
Breakfast is good
Breakfast , near by shopping mall area
Nice experience
Reviewed March 04, 2016

Gaudioso from Philippines
Business travelers
Deluxe
Stayed 3 nights in February 2016
Cleanliness is questionable. Glasses were not wash
In short, management has to revisit what a customer service is.
Reviewed March 04, 2016

GAYOUNG from South Korea
Solo travelers
Deluxe
Stayed one night in February 2016
good
very nice hotel
Reviewed March 04, 2016

Janusz from United Kingdom
Solo travelers
Deluxe
Stayed 10 nights in February 2016
Good but nothing so greate just normal hotel
All the time fanny sytuations with the rooms bar , All the time the operete send or call about payments for the drinks what was not used , 2 days I was not in the hotel and they send to me the payments for the drinks fanny sytuations and when I was last day in the hotel again this som sytuation , remember what You take from the mini bar
Reviewed March 04, 2016

Donna from Philippines
Couples
Deluxe
Stayed one night in February 2016
Great location
Location, food and room
Reviewed March 04, 2016

EMMA from Philippines
Solo travelers
Deluxe
Stayed 4 nights in October 2015
Convenient place...
Conveniet place, friendly staff & near Ayala Mall
A convenient place and I had a great time.
Reviewed March 03, 2016

EMMA from Philippines
Solo travelers
Deluxe
Stayed 3 nights in October 2015
Convenient place...
Conveniet place, friendly staff & near Ayala Mall
A convenient place to stay & always had a great time.
Reviewed March 03, 2016

rosemee from Philippines
Families with young children
Deluxe
Stayed one night in February 2016
All time favorite
A
A
Reviewed March 03, 2016

PETER from Australia
Couples
Premier Deluxe
Stayed 4 nights in February 2016
Service and support
Staff + location + service
We stayed with Quest hotel every time we visit Cebu, 3 times since 2013. This year, 2016, we were in Cebu for 22 days. Stayed the entire time with Quest hotel-Cebu. I've only ever come across one rude receptionist in the hotel. But it is likely that we will consider another accommodation in our next Cebu vist because of it. It only takes one rotten apple... My advise to potential guests; do not book directly with the hotel as it is a very slow and bureaucratic process (which is what the Philippines system is notoriously known for). For hassle free booking and check-in, use Agoda or some other reputable booking services. I cannot thank enough the good workers of this hotel for their attentiveness, hospitality and friendliness. No request goes unheard or unaddressed..
Reviewed March 02, 2016


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