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Quest Hotel Darmo - Surabaya by ASTON

"With this level of room rate, Quest Surabaya is the best."

Hamid - October 23, 2020
Suite with Bathtub - Room plan Quest Hotel Darmo - Surabaya by ASTON
Lobby Quest Hotel Darmo - Surabaya by ASTON
Interior view Quest Hotel Darmo - Surabaya by ASTON
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Quest Hotel Darmo - Surabaya by ASTON

Ronggolawe Street No. 27 - 29, Surabaya Center, Surabaya, Indonesia, 60624 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Bungkul Park
Within 720 m of property
See map
Popular landmarks
Bungkul Park 720 m
Surabaya's Zoo 1.3 km
Surabaya Town Square 1.4 km
Monkasel (Submarine Monument) 1.8 km
Tunjungan Plaza 2.4 km
Tugu Pahlawan 4.3 km
Suramadu National Bridge 4.4 km
Sampoerna Museum 6.0 km
Masjid Nasional Al Akbar Surabaya 6.3 km
Pakuwon Food Festival 7.1 km
Nearby landmarks
BCA Bank 150 m
Consulate of Netherlands 260 m
Newton Vintage Store 270 m
Darmo Hospital 290 m
Embassy of the United States 310 m
Taman Korea 360 m
Miracle Aesthetic Clinic Thamrin 390 m
Klinik Anugerah Sulung 410 m
Keputran Market 490 m
Pasar Keputran 490 m

8.3

Excellent

Location rating score

280 meters from city center
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Surabaya every 2 minutes on Agoda.com
Value for money8.2
Distance to city center5 km
Location rating8.3
Nearest airportJuanda International Airport (SUB)
Distance to airport11.7 km

Rooms available at Quest Hotel Darmo - Surabaya by ASTON

Very good
Room comfort & quality
7.9
Executive Suite
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed & 1 queen bed
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Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds & 1 double be...
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Superior Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed or 2 single be...
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Suite with Bathtub
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed & 1 king bed
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Superior Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 double bed
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Deluxe Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 double bed
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Suite
...
  • Room size: 33 m²/355 ft²
  • 1 queen bed
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Suite
...
  • Room size: 33 m²/355 ft²
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Suite.
...
  • Shower
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Suite.
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Quest Hotel Darmo - Surabaya by ASTON?

and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. Check-in is from 02:00 PM, The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Quest Hotel Darmo - Surabaya by ASTON?

Quest Hotel Darmo - Surabaya by ASTON is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 242000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Quest Hotel Darmo - Surabaya by ASTON has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Quest Hotel Darmo - Surabaya by ASTON?

Wake up to a great buffet breakfast at Quest Hotel Darmo - Surabaya by ASTON. Adults can enjoy breakfast offered with an additional charge of 80000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Quest Hotel Darmo - Surabaya by ASTON?

Quest Hotel Darmo - Surabaya by ASTON features an on-site restaurant for your dining convenience.

What is the smoking policy at Quest Hotel Darmo - Surabaya by ASTON?

Quest Hotel Darmo - Surabaya by ASTON does permit smoking in some areas and is not 100% smoke-free.

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What people love about Quest Hotel Darmo - Surabaya by ASTON

  • 10.0

    Exceptional

    "Love the ambience of the hotel and will return."

    Francis

    |

    February 9, 2020

  • 10.0

    Exceptional

    "Good service for costmr and thanx for gift"

    Hans

    |

    March 16, 2021

  • 9.2

    Exceptional
    Spaciousness

    "Bigger room size than other 3 star hotel."

    Ricky

    |

    September 29, 2020

Property ranking|Compared to 706 Surabaya properties
See all rankings
Room comfort score
7.9/10
Room size
30 sqm.
Cleanliness score
7.9/10
Service score
7.9/10
Better than
96
%
of Surabaya properties
Bigger than
93
%
of Surabaya properties
Better than
79
%
of Surabaya properties
Better than
78
%
of Surabaya properties
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Overall rating:

8.0

Excellent
959 reviews
Cleanliness
8.0
Facilities
7.9
Location
8.3
Read all reviews >
What travelers say they love:
Recommended both for business trip or family trip.
Pandu from Indonesia
Family with older children
More about Quest Hotel Darmo - Surabaya by ASTON

More about Quest Hotel Darmo - Surabaya by ASTON

Built in 2014, Quest Hotel Darmo - Surabaya by ASTON is a distinct addition to Surabaya and a smart choice for travelers. The city center is merely 5 km away and the airport can be reached within 30 minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Quest Hotel Darmo - Surabaya by ASTON, the excellent service and superior facilities make for an unforgettable stay. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk.

Step into one of 135 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, additional toilet, linens, slippers, towels which can be found in some rooms. The hotel offers many unique recreational opportunities such as fitness center, outdoor pool, spa, massage, pool (kids). Discover an engaging blend of professional service and a wide array of features at Quest Hotel Surabaya.

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Most talked about facilities

Breakfast

24 mentions

Housekeeping

20 mentions

Swimming Pool

8 mentions

Food & Dining

7 mentions

What they offer

9.2

Exceptional

"The view to the city from our room was beautiful."

Majid

|

January 5, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Buffet

Restaurants on site

Cristal Cafe
Cuisine:Asian, Indonesian
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Quest Hotel Darmo - Surabaya by ASTON from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.0
Facilities7.9
Location8.3
Room comfort and quality7.9
Service8.1
Value for money8.2
High score for Surabaya
Rating
9+ Exceptional (103)
8-9 Excellent (77)
7-8 Very Good (114)
6-7 Good (59)
<6 Below Expectation (58)
Time of the year
Mar - May (63)
Jun - Aug (121)
Sep - Nov (108)
Dec - Feb (119)
Don't miss out!Users are booking a place in Surabaya every 2 minutes on Agoda.com
All guests (640)
All room types
All languages

Show reviews that mention 

Showing 411 verified guest comments
12345
8.7
Excellent
Brodie from United States
Solo traveler
Stayed 2 nights in July 2014

Short, but enjoyable stay. ”

Location, quiet and the room itself.

Things didn't look good when I arrived as the reception staff didn't have my reservation information. However, I opened my email, forwarded the reservation to them and they were on it immediately. Whilst waiting for my room to be prepared, one of the hotel staff took me by car to Taman Bungkul to get some food even though it's easily walkable from the hotel. The room itself (for the price) was outstanding. The bed was big, soft and plenty of pillows to go around. I don't watch TV, so I can't comment on the channels on offer. The bathroom was decent-sized, the hot water worked well and the toiled flushed properly. The room was immaculately clean as well. The only bad thing in the room was the light during the day. The curtains didn't block out the sun and my room faced directly towards it as well. It wasn't too bright, but it wasn't dark either. The staff overall were great. I didn't interact with any complains or requests except for them to tidy my room. I did talk to a few of them quite a bit just for the fun of it and I must say that the language skills were impressive. Rarely does one come across such a high level of English in Indonesia. Great for visitors that don't speak Indonesian as no one that I spoke with was lacking. I met the general manager by chance as I was coming in on my last night and we had a nice little chat out in the front. Just a nice touch and a nice way to end my stay there. When I come back to Surabaya, if I need to be in this area, this is where I'll be staying. For the price, it's hard to beat such a room—especially in Surabaya.

Reviewed July 16, 2014

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9.0
Exceptional
Irawan from Indonesia
Business traveler
Superior Room
Stayed 1 night in July 2015

Top 3 'Value for Money' Hotel Close to 4-Star”

Generous-sized room, Partially outdoor pool, Illy Coffee.

My stay at the hotel had been a pleasant one. It started with a very comfortable and clean king-sized bed with many pillows. Needless to say, I had a great sleep. That was perhaps the most important part of staying in a hotel. The next morning I tried some of the facilities including swimming in a good-sized pool, working out in the gym, before tasting a great varieties delicious food for breakfast. The Illy coffee was just icing on the cake, although it came with a small fee. The hotel is close to the main road but without the noise and near the main shopping mall in Surabaya -- Tunjungan Plaza, so it is quite convenient. I have no hesitation in recommending this hotel to anyone who has high expectation but low budget. Since I am a frequent traveller to Surabaya, I would definitely be a regular to this hotel.

Reviewed July 13, 2015

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9.3
Exceptional
Dian from Indonesia
Couple
Superior Room
Stayed 1 night in September 2015

Totally comfortable”

cleanliness, comfortable and cheap!

At first it was quite challenging to find the hotel, in which I'm not from Surabaya. But it was worth it. I liked this place! Totally comfortable! And the idea to separate bathroom and the bedroom with a single glass (there's a curtain, of course), it was brilliant, in a lewd way :) Will be staying again here next time! Thank you, Quest Hotel!

Reviewed September 08, 2015

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8.3
Excellent
Ade from Indonesia
Business traveler
Deluxe Room
Stayed 2 nights in August 2014

Best Quest Hotel Experience so far”

One the hotel is quet new so everything was clean and look brand new. Second was location which is next to 5 stars hotels of Surabaya, very strategic. Giving the number Three the best value for $$$

It was a very very pleasant experience: the hotel was brand new so everything was brand new clean. Secondly its location is just perfect, just besides other 5 star hotels and businesses. The breakfast is very generous and offer good selections. The Internet WIFI connection availble almost everywhere in the hotel, for free too. Giving total experience: great value for money. I will not choose other hotel for my next business trip to Surabaya, I will choose Quest Hotel for sure.

Reviewed August 18, 2014

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8.8
Excellent
Lambert from Australia
Solo traveler
Superior Double or Twin Room
Stayed 2 nights in November 2018

A Nice Place to Stay”

I was in transit, just two nights in Surabaya so stayed here and enjoyed the whole experience tremendously. It was a neat, clean, and tidy hotel, very well managed by the staff. The breakfast offerings are excellent with local and international dishes; room service is fast and efficient. Even transfers to the airport was arranged very efficiently. I will stay here again.....

Reviewed November 17, 2018

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9.7
Exceptional
Jun from Singapore
Group
Stayed 1 night in November 2014

Good location. Value for money and friendly staff.”

Rooms are comfortable and claan, friendly staff and close to shopping centre.

Our stay at Quest Hotel Surabaya is just great. Will come to stay here again if coming to visit Surabaya.

Reviewed November 06, 2014

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10.0
Exceptional
Bertrand from France
Solo traveler
Deluxe Room
Stayed 2 nights in June 2015

very good hotel !”

Cleanliness, Quietness, Staff Performance, Good location

Very good hotel in Surabaya centrum, close to all facilities, malls, and touristic places. Staff is performant and friendly. Rooms are large and clean. Wifi does not work too much on evening when everybody use in the hotel. Food is good.

Reviewed July 04, 2015

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9.2
Exceptional
Hamid from Indonesia
Family with teens
Superior Room
Stayed 1 night in October 2020

Exceptional”

With this level of room rate, Quest Surabaya is the best. I like the way they provide water with dispenser in every aisle.

Reviewed October 23, 2020

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9.2
Exceptional
Geraldine from Indonesia
Business traveler
Superior Room
Stayed 2 nights in December 2016

strategic location, spacious room, nice breakfast”

this hotel is located on the centre of surabaya city but calm and quiet. the room is large, has extra pillows and neat. the meal is also good and the staffs are really helpful i will definitely stay on this hotel again

Reviewed December 08, 2016

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8.0
Excellent
Yohan from Indonesia
Family with young children
Superior Room
Stayed 1 night in April 2018

Good and valuable for your money”

Overall is good experience stay at quest hotel surabaya, nice view, nice staf, nice pool, nice food, but when we leaving from room and then we back again, the room smelled cigaretes

Reviewed May 02, 2018

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7.6
Very good
Eric from Indonesia
Business traveler
Superior Double or Twin Room
Stayed 1 night in July 2019

Nice, Clean and strategic located hotel”

Room is spacious, clean bed and comfortable pillow, quiet but strategic just behind Raya Darmo. Shower pressure is good, breakfast is so so, not many variation. For this price, overall its still a good choice in Surabaya

Reviewed September 04, 2019

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8.0
Excellent
Terry from Australia
Couple
Superior Room
Stayed 4 nights in June 2015

Great stay with great Staff”

The room, the Staff and the location

We had a great stay with the Quest in Surabaya. The location was excellent being close to the City centre and the Staff was really friendly, and the room was very spacious. I would definitely stay there again.

Reviewed June 20, 2015

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6.7
Good
Erwin from Indonesia
Couple
Stayed 2 nights in August 2014

Nice & Comfortable Hotel”

Location, Staff and Cleanliness

I had 2 nights stay at this hotel and I think it's a good hotel, staff were friendly, hotel in good location you can just walk to the car free day and visit Taman Bungkul (one of the best park in Surabaya) and then Surabaya Zoo (just 10-15 minutes walk). The room have enough space for a couple maybe not for family (I booked standard double room). I didn't have any meal from this hotel because my reservation was without breakfast. If you're looking for good hotel with good location like I mentioned before this hotel can be your option, if not there are still quite a lot hotel with almost similar comfort and lower price in the city

Reviewed January 24, 2015

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9.7
Exceptional
Rita from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in July 2015

Very friendly staff , 5star service”

The room is comfortably designed, clean , superb front office staff

Lovely, my first choice for staying in Surabaya as compared to Mercure, Bumi, Crown Prince, Paragon etc that i hv stayed before

Reviewed October 03, 2015

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8.3
Excellent
Brian from Indonesia
Couple
Superior Room
Stayed 4 nights in October 2014

great!”

clean, modern, city

all over this hotel really good. you guys should try the breakfast! the bad things in this hotel is about the staff. not about their bad or mean, the staff is totally cool.. but.. they need more communication with each other. my friend was call the reception for extended stay one night, after couple hours another staff calling my room for asking about the check out??? thank you so much for the hospitality Quest Hostel!!! i will back again someday!!!

Reviewed December 15, 2014

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6.3
Good
zalvika from Indonesia
Business traveler
Deluxe Room
Stayed 3 nights in March 2015

New”

clean, cozy new

I enjoyed my three nights stay at quest hotel. It fulls with purple color. The hotel is new, clean and cozy. The breakfast is also good. It is 15 minutes from tunjungan plaza mall if you go by taxi. You can easily find taxi in front of the hotel. I definitely will stay there again if i visit Surabaya for the next trip.

Reviewed March 22, 2015

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10.0
Exceptional
I from Indonesia
Solo traveler
Superior Room
Stayed 2 nights in October 2019

Enviromental friendly hotel, prime location & value for money”

I am impressed with go green initiative from hotel to replace daily mineral water from plastic bottle to glass bottle, guest can refill at anytime in corridor. Also for the bath gel using soap dispenser instead of plastic packaging. Great location within city center & really affordable.

Reviewed October 13, 2019

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Thanks to I for the great 5 star review and good comment on Google. see you for the next visit at Quest Hotel Surabaya.

Responded October 15, 2019
Quest Hotel Darmo - Surabaya by ASTON
6.0
benjamin from Indonesia
Solo traveler
Superior Double or Twin Room
Stayed 2 nights in February 2019

Above average”

The facilities are nice and the hotel is in a good location. However, there was a big event for Chinese New Year one of the nights I stayed and as a result I wish I hadn't stayed at all. I had no warning of this event before I booked. The hotel was packed and very loud and the hotel staff were too preoccupied with the event to help me out with a simple request. One staff member said she couldn't help me because she "wasnt at the hotel yesterday". The service was really lacking and I will find a different hotel the next time I come to Surabaya.

Reviewed February 05, 2019

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7.7
Very good
Sadasivam from Singapore
Group
Stayed 1 night in January 2015

Stay @Quest”

Rooms were clean. Staffs were pleasant. Very helpfull

We were on a short trip to Bromo and stayed at Quest Hotel. We were haapy over the service by the staff and the rom s were clean and comfortable. would recommend tei hotel.

Reviewed January 26, 2015

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7.7
Very good
NATALIA from Indonesia
Solo traveler
Stayed 1 night in September 2014

Clean, cheap, comfort hotel”

Value for money, new, good service

It was a nice experience. The room is comfort. The staff are really helpfull. Also it's a good price for a new budget hotel. They give me free fruits in the evening gor compliment. And all minibars in the room are free too. I can't review for the breakfast because i booked room only

Reviewed September 19, 2014

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