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Quest Hotel Darmo - Surabaya by ASTON
Quest Hotel Darmo - Surabaya by ASTON
Quest Hotel Darmo - Surabaya by ASTON
Quest Hotel Darmo - Surabaya by ASTON
Quest Hotel Darmo - Surabaya by ASTON
Quest Hotel Darmo - Surabaya by ASTON
Quest Hotel Darmo - Surabaya by ASTON

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8.2

Excellent

1,143 reviews

1,143 reviews

Housekeeping22
Breakfast6
Swimming Pool3
See map

8.4

Excellent

Location rating score

Excellent location - 280 meters from city center
Excellent for walking
Parking
FREE
Walkable places
Newton Vintage Store

270 m

Taman Korea

360 m

Keputran Market

490 m

Pasar Keputran

490 m

Monumen Perjuangan POLRI

530 m

Popular landmarks
Bungkul Park

720 m

Surabaya's Zoo

1.3 km

Surabaya Town Square

1.4 km

Monkasel (Submarine Monument)

1.8 km

Tunjungan Plaza

2.4 km

Closest landmarks
BCA Bank

150 m

Consulate of Netherlands

260 m

Darmo Hospital

290 m

Embassy of the United States

310 m

Miracle Aesthetic Clinic Thamrin

390 m

2021

Quest Hotel Darmo - Surabaya by ASTON

Ronggolawe Street No. 27 - 29, Surabaya Center, Surabaya, Indonesia, 60624 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

710 meters to Bungkul Park

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Spa

Check-in/out [express]

Luggage storage

This property is in high demand!

5 travelers have booked today.

Value for money8.3
Distance to city center5 km
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport11.7 km

Rooms available at Quest Hotel Darmo - Surabaya by ASTON

Very good
Room comfort & quality

7.9

Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds & 1 double be...
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Executive Suite
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed & 1 queen bed
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Superior Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed or 2 single be...
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Suite with Bathtub
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed & 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 queen bed
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Other
...
  • Room size: 23 m²/248 ft²
Enter dates to see prices
Deluxe Premier
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Suite.
...
  • Shower
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Familiar Deluxe
...
    Enter dates to see prices

    Frequently asked questions

    How much does it cost to stay at Quest Hotel Darmo - Surabaya by ASTON?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Quest Hotel Darmo - Surabaya by ASTON?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Quest Hotel Darmo - Surabaya by ASTON?

    Quest Hotel Darmo - Surabaya by ASTON is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 242000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Quest Hotel Darmo - Surabaya by ASTON has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Quest Hotel Darmo - Surabaya by ASTON?

    Wake up to a great buffet breakfast at Quest Hotel Darmo - Surabaya by ASTON. Adults can enjoy breakfast offered with an additional charge of 80000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Quest Hotel Darmo - Surabaya by ASTON?

    Quest Hotel Darmo - Surabaya by ASTON features an on-site restaurant for your dining convenience.

    What is the smoking policy at Quest Hotel Darmo - Surabaya by ASTON?

    Quest Hotel Darmo - Surabaya by ASTON does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Quest Hotel Darmo - Surabaya by ASTON?

    The closest train, metro, or bus station is Ngagel, 1.0 km away from Quest Hotel Darmo - Surabaya by ASTON.

    What restaurants are nearby Quest Hotel Darmo - Surabaya by ASTON?

    Quest Hotel Darmo - Surabaya by ASTON’s neighborhood is Surabaya Center which includes popular restaurants such as Ah Yat Abalone Forum Restaurant Surabaya, Trimurti Resto and Lan Hua Restaurant.

    What popular shopping places are close to Quest Hotel Darmo - Surabaya by ASTON?

    Quest Hotel Darmo - Surabaya by ASTON is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

    What are popular attractions near Quest Hotel Darmo - Surabaya by ASTON?

    Quest Hotel Darmo - Surabaya by ASTON is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

    Show more questions
    See map

    Explore the neighborhood

    What people love about Quest Hotel Darmo - Surabaya by ASTON

    • 8.4

      Excellent
      Location

      "Affordable and strategic location"

      wendhy

      |

      May 9, 2022

    • 10

      Exceptional
      Spaciousness

      "Suite was very spacious and all facilities were very good."

      Abilas

      |

      December 21, 2021

    • 8

      Very good

      "Recomended for you stay on this hotel."

      hendra

      |

      December 16, 2021

    Property ranking|Compared to 854 Surabaya properties
    See all rankings
    Room comfort score
    7.9/10
    Room size
    30 sqm.
    Service score
    8.2/10
    Value for money score
    8.3/10
    Better than
    97
    %
    of Surabaya properties
    Bigger than
    90
    %
    of Surabaya properties
    Better than
    81
    %
    of Surabaya properties
    Better than
    80
    %
    of Surabaya properties
    Overall rating:

    8.2

    Excellent
    1,143 reviews
    Cleanliness
    8.1
    Facilities
    8.0
    Location
    8.4
    Read all reviews >
    What travelers say they love:
    With this level of room rate, Quest Surabaya is the best.
    Hamid from Indonesia
    Family with older children
    More about Quest Hotel Darmo - Surabaya by ASTON

    More about Quest Hotel Darmo - Surabaya by ASTON

    Quest Hotel Darmo - Surabaya by ASTON

    When you are looking for comfortable and convenient accommodations in Surabaya, make Quest Hotel Darmo - Surabaya by ASTON your home away from home. A stay at Quest Hotel Darmo - Surabaya by ASTON ensures an easy access to the lively city and all of its wonders.
    Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Quest Hotel Darmo - Surabaya by ASTON. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Surabaya can be assisted with taxi and car hire services available.
    Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Quest Hotel Darmo - Surabaya by ASTON.
    In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
    Rooms at Quest Hotel Darmo - Surabaya by ASTON are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker and mini bar are available in some select rooms.
    You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at Quest Hotel Darmo - Surabaya by ASTON, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
    Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Quest Hotel Darmo - Surabaya by ASTON has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, spa and sauna. The many offerings at Quest Hotel Darmo - Surabaya by ASTON ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
    The poolside bar at Quest Hotel Darmo - Surabaya by ASTON gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


    Around the property

    Venture outside the hotel and explore Surabaya. Your journey through Surabaya can be completed with a short shopping stop at Tunjungan Plaza located 2.3 km away.


    Reasons to stay here

    This hotel's facilities score higher than 84% of accommodations in the city.
    Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
    This accommodation beats more than 97% of competition in the city on room comfort.

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    Amenities and facilities
    Excellent
    Facilities

    8

    Most talked about facilities

    Breakfast

    24 mentions

    Housekeeping

    20 mentions

    Swimming Pool

    8 mentions

    Food & Dining

    7 mentions

    Languages spoken

    • English
    • Indonesian

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Massage
    • Sauna
    • Spa
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Poolside bar
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Swimming pool [kids]

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service
    • Valet parking

    Available in all rooms

    • Accessible by elevator
    • Additional toilet
    • Air conditioning
    • Air purifier
    • Alarm clock
    • Blackout curtains
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Desk
    • Fire extinguisher
    • Free bottled water
    • Hair dryer
    • Hand sanitizer
    • In-room safe box
    • Linens
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Safety/security feature
    • Satellite/cable channels
    • Shower
    • Slippers
    • Smoke detector
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Asian
    • Buffet
    Restaurants on site

    Cristal Cafe

    • Cuisine: Asian, Indonesian
    • Menu: Buffet
    Location
    Ronggolawe Street No. 27 - 29, Surabaya Center, Surabaya, Indonesia, 60624
    Excellent
    Location

    8.4

    Airports

    • Juanda International Airport (SUB)
      11.7 km
    • Abdul Rachman Saleh Airport (MLG)
      72.6 km

    Public transportation

    • Ngagel
      1.1 km
    • Wonokromo Railway Station
      2.0 km

    Hospital or clinic

    • Darmo Hospital
      290 m

    Shopping

    • Tunjungan Plaza
      2.4 km

    Convenience store

    • Indomaret
      1.1 km

    Cash withdrawal

    • ATM
      320 m
    What's nearby

    Popular landmarks

    • Bungkul Park
      720 m
    • Surabaya's Zoo
      1.3 km
    • Surabaya Town Square
      1.4 km
    • Monkasel (Submarine Monument)
      1.8 km
    • Tunjungan Plaza
      2.4 km
    • Tugu Pahlawan
      4.3 km
    • Suramadu National Bridge
      4.4 km
    • Sampoerna Museum
      6.0 km
    • Masjid Nasional Al Akbar Surabaya
      6.3 km
    • Pakuwon Food Festival
      7.1 km

    Nearby landmarks

    • BCA Bank
      150 m
    • Consulate of Netherlands
      260 m
    • Newton Vintage Store
      270 m
    • Darmo Hospital
      290 m
    • Embassy of the United States
      310 m
    • Taman Korea
      360 m
    • Miracle Aesthetic Clinic Thamrin
      390 m
    • Klinik Anugerah Sulung
      410 m
    • Keputran Market
      490 m
    • Pasar Keputran
      490 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 18 year(s).

    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-in until00:00
    • Check-out from12:00
    • Check-out until12:00
    • Reception open until00:00

    Getting around

    • Airport transfer fee242000 IDR
    • Distance from city center5 km
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)80000 IDR
    • Daily Internet/Wi-Fi fee0 IDR

    The property

    • Number of bars/lounges1
    • Number of floors12
    • Number of restaurants1
    • Number of rooms 135
    • Room voltage220
    • Year property opened2014
    • Most recent renovation2014

    Reviews of Quest Hotel Darmo - Surabaya by ASTON from real guests

    Provided by verified guests of Agoda
    8.1
    /
    10
    Cleanliness8.1
    Facilities8.0
    Location8.4
    Room comfort and quality7.9
    Service8.2
    Value for money8.3
    High score for Surabaya
    Rating
    9+ Exceptional (135)
    8-9 Excellent (81)
    7-8 Very Good (121)
    6-7 Good (60)
    <6 Below Expectation (66)
    Time of the year
    Mar - May (72)
    Jun - Aug (128)
    Sep - Nov (134)
    Dec - Feb (129)
    All guests (773)
    All room types
    All languages

    Show reviews that mention 

    Showing 463 verified guest comments
    12345
    10.0
    Exceptional
    Abilas from Singapore
    Family with teens
    Suite with Bathtub
    Stayed 5 nights in December 2021

    Very pleasant stay at quest.”

    I stated at the suite n superior rooms. Suite was very spacious and all facilities were very good. Same for the superior room. Will encourage to have variety on breakfast. Overall,memorable stay with the awesome pool and bath tub in my room.Thank you very much. Kudos to all your staff for their accommodating nature.

    Reviewed December 21, 2021

    See room deals

    10.0
    Exceptional
    I from Indonesia
    Solo traveler
    Superior Room
    Stayed 2 nights in October 2019

    Enviromental friendly hotel, prime location & value for money”

    I am impressed with go green initiative from hotel to replace daily mineral water from plastic bottle to glass bottle, guest can refill at anytime in corridor. Also for the bath gel using soap dispenser instead of plastic packaging. Great location within city center & really affordable.

    Reviewed October 13, 2019

    See room deals

    Thanks to I for the great 5 star review and good comment on Google. see you for the next visit at Quest Hotel Surabaya.

    Responded October 15, 2019
    Quest Hotel Darmo - Surabaya by ASTON
    10.0
    Exceptional
    Francis from Malaysia
    Solo traveler
    Superior Room
    Stayed 3 nights in February 2020

    Good location in the city good facilities and good size swimming pool”

    The staff is most friendly, accommodating with early check in. Love the ambience of the hotel and will return.

    Reviewed February 09, 2020

    See room deals

    9.6
    Exceptional
    Diana from Indonesia
    Family with young children
    Deluxe Room
    Stayed 3 nights in October 2021

    Best Value for Money”

    Lokasi strategis banget, pesan antar makanan mana2 deket. Kamar nyaman. Kolam dingin sih haha, krn siang tengah hari baru kena matahari. Breakfast just ok, menu standar. Fasilitas cukup utk bs stay dg nyaman. Pelayanan oke. Handuk minta lebih gak bs, tp bs ganti baru pas handuknya masih bau lembab gt, so problem's solved. Value for money banget lah pkkny! Recommended!

    Reviewed November 04, 2021

    See room deals

    10.0
    Exceptional
    Joen from Indonesia
    Business traveler
    Superior Room
    Stayed 1 night in October 2021

    Breakfast is the best”

    Lot of choices breakfast, from porridge, soup, fried rice, bread, noodle, etc

    Reviewed October 31, 2021

    See room deals

    9.6
    Exceptional
    RINA from Indonesia
    Group
    Superior Room
    Stayed 1 night in September 2021

    Nice& Clean Hotel”

    It's a very nice & clean hotel within the city area, easy to find but need to find foods using car or bike, staff are all nice and helpfull

    Reviewed September 19, 2021

    See room deals

    10.0
    Exceptional
    Noppi from Canada
    Solo traveler
    Superior Room
    Stayed 1 night in June 2020

    Good location ”

    Very good service, good location, clean

    Reviewed June 28, 2020

    See room deals

    10.0
    Exceptional
    YOSO from Indonesia
    Family with young children
    Suite with Bathtub
    Stayed 1 night in October 2021

    Great hospitality”

    my wife and my children enjoy the service and Facilities, so do I.

    Reviewed November 03, 2021

    See room deals

    10.0
    Exceptional
    Joen from Indonesia
    Business traveler
    Superior Room
    Stayed 2 nights in October 2021

    Value for money”

    I think is the best hotel in central Surabaya under 400k IDR

    Reviewed October 31, 2021

    See room deals

    10.0
    Exceptional
    Hans from Indonesia
    Solo traveler
    Superior Room
    Stayed 1 night in March 2021

    Good service”

    Good service for costmr and thanx for gift

    Reviewed March 16, 2021

    See room deals

    10.0
    Exceptional
    Abilas from Singapore
    Family with young children
    Superior Room
    Stayed 5 nights in December 2021

    Awesome hotel”

    Can improve on the breakfast menu

    Reviewed December 28, 2021

    See room deals

    10.0
    Exceptional
    Indriani from Indonesia
    Business traveler
    Deluxe Room
    Stayed 2 nights in February 2021

    Worth it lah”

    House keeping ramah n baik makanan jg enak2 lah

    Reviewed March 02, 2021

    See room deals

    9.2
    Exceptional
    Majid from Netherlands
    Couple
    Executive Suite
    Stayed 1 night in December 2019

    Perfect”

    really good bed & pillows. Our room was very clean. the view to the city from our room was beautiful. we will go back when we are in Indonesië.

    Reviewed January 05, 2020

    See room deals

    Thanks to Mr Majid for the great 4 star review on Agoda. See you again for the next visit at Quest Hotel Surabaya.

    Responded January 10, 2020
    Quest Hotel Darmo - Surabaya by ASTON
    9.2
    Exceptional
    Yunita from Indonesia
    Family with young children
    Superior Room
    Stayed 1 night in August 2020

    nice hotel with affordable price”

    a comfortable place to unwind at an affordable price. even for just a staycation with family, this hotel is sufficient because of its strategic location with various city entertainment venues

    Reviewed August 28, 2020

    See room deals

    10.0
    Exceptional
    Toufan from Indonesia
    Family with young children
    Superior Room
    Stayed 1 night in May 2021

    Family Trip”

    Hotel bersih dan value of moneynya dapat

    Reviewed May 11, 2022

    See room deals

    9.2
    Exceptional
    Hamid from Indonesia
    Family with teens
    Superior Room
    Stayed 1 night in October 2020

    Exceptional”

    With this level of room rate, Quest Surabaya is the best. I like the way they provide water with dispenser in every aisle.

    Reviewed October 23, 2020

    See room deals

    9.6
    Exceptional
    IVAN from Indonesia
    Solo traveler
    Deluxe Room
    Stayed 4 nights in November 2020

    Great hotel”

    Great hotel with best value of money

    Reviewed November 21, 2020

    See room deals

    9.2
    Exceptional
    Ricky from Indonesia
    Couple
    Superior Room
    Stayed 1 night in July 2020

    Worth for the money”

    Pros: Good service. Fast check in and out. Bigger room size than other 3 star hotel. Cons: Bad internet connection, Wifi so slow. Like there's limitations on the speed.

    Reviewed September 29, 2020

    See room deals

    9.2
    Exceptional
    Eka from Indonesia
    Solo traveler
    Superior Room
    Stayed 2 nights in June 2020

    It’s good and clean ”

    Overall is good, only pool was small,but it’s alright.

    Reviewed August 21, 2020

    See room deals

    9.2
    Exceptional
    Pandu from Indonesia
    Family with teens
    Superior Room
    Stayed 1 night in June 2019

    Exceptional”

    Recommended both for business trip or family trip. Good food. The location is strategic

    Reviewed November 20, 2019

    See room deals

    Thanks to Bapak Pandu for the great 4 star review on Agoda. See you again for the next visit at Quest Hotel Surabaya.

    Responded November 29, 2019
    Quest Hotel Darmo - Surabaya by ASTON
    12345
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