Quest On William Apartments
Quest On William Apartments
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"Good location, good amenities."

Reagan

|

January 11, 2018

Studio - Guestroom Quest On William Apartments
Studio - Guestroom
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Bathroom Quest On William Apartments
Bathroom
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Bathroom Quest On William Apartments
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Exterior view Quest On William Apartments
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Excellent
Location
8.7
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Quest On William Apartments

Excellent location
- Inside city center
Very good
From 147 reviewsSee what guests said
7.9
/
10
Excellent room comfort and quality
8.0
Value for money7.9
Distance to city center1. Km
Location rating8.7
Nearest airportEssendon Airport (MEB)
Distance to airport11.6 km
  • 400 meters to public transportation

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.0
Very good
Room comfort & quality
1 Bedroom Standard
1 Bedroom Standard
...
  • Room size: 70.76 m²/762 ft²
  • City view
  • 1 queen bed
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2 Bedroom Executive
2 Bedroom Executive
...
  • Room size: 88.27 m²/950 ft²
  • Balcony/terrace
  • 2 double beds
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Studio
Studio
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 queen bed
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Executive Studio
Executive Studio
...
  • Room size: 73 m²/786 ft²
  • Balcony/terrace
  • 2 double beds
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2-Bedroom Standard Apartment
2-Bedroom Standard Apartment
...
  • Room size: 71 m²/764 ft²
  • Non-smoking
  • 2 queen beds
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3 Bedroom Apartment
3 Bedroom Apartment
...
  • Room size: 117 m²/1259 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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1 Bedroom Apartment
1 Bedroom Apartment
...
  • Room size: 71 m²/764 ft²
  • Shower and bathtub
  • 2 double beds
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1 Bedroom Executive
1 Bedroom Executive
...
  • Shower
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Executive Apartment Shared Bed
Executive Apartment Shared Bed
...
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    Deluxe Single
    Deluxe Single
    ...
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      Have a question for Quest On William Apartments?

      What people love about the property

      • "Clean and spacious room."

        Yew H.

        |

        February 13, 2017

      • "Great access to the city..."

        Gillian

        |

        December 12, 2016

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      More about Quest On William Apartments

      More about Quest On William Apartments

      "2br Apartment is spacious enough for 4-6 pax."

      Ruth

      |

      October 10, 2017

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      Australian cuisine
      Australian cuisine
      Racv Members Dining Room
      40 m Australian, Gluten Free
      Earl Canteen
      60 m Australian, Cafe, Fast food
      Alibi Kitchen and Bar
      100 m Australian
      American cuisine
      American cuisine
      The Bank on Collins
      240 m American, Australian, Bar
      Ms Collins
      290 m American, Asian
      5 and Dime Bagels
      550 m American
      Asian cuisine
      Asian cuisine
      Kenzan @ GPO
      40 m Asian, Japanese, Sushi
      Sticky Fish
      130 m Asian, Seafood
      ORee
      180 m Asian, Korean

      What they offer

      "Value for money and will stay there again next trip !"

      CHO K.

      |

      October 13, 2017

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (147)Booking.com Reviews (792)
      7.9
      /
      10
      Cleanliness7.9
      Facilities7.4
      Location8.7
      Room comfort and quality8.0
      Service7.8
      Value for money7.9
      Provided by verified guests of Agoda
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      All guests (147)
      All room types
      Showing 86 verified guest comments
      12345
      8.0
      Excellent
      Karen from Australia
      Family with young children
      1 Bedroom Standard
      Stayed 3 nights in November 2018
      Very good”
      Great size of apartment and good location. Had booked a cot for the three nights but unfortunately not in place on arrival. Took some time to arrange but eventually sorted out (first cot was broken). Internet connection was extremely poor and generally un-useable due to ineffective connection. Cleanliness could be improved (lots of visible chunky dust on the walls).
      Reviewed November 12, 2018
      9.6
      Exceptional
      Boon from Malaysia
      Family with young children
      2-Bedroom Standard Apartment
      Stayed 4 nights in June 2018
      Good location within Melbourne CBD”
      When I booked this apartment hotel, I wanted the property to be within the CBD area and Quest on William fits the bill. However, do take note that for those who’s driving they provide parking at hotel too but at extra cost of AUD40 per night, which was quite steep but we had no choice. The 2 bedroom apartments was spacious with many facilities including kitchen equipments, washing machine + dryer, and heaters. While the room was cleaned everyday, the cleaners always forgot that we needed 5 towels (gave 2 or 3 after cleaning up the room), and did not vacuum the room well. I’m a bit picky when it comes to cleanliness. Despite that, the front desk tried very best to satisfy my needs and I appreciate that.
      Reviewed June 18, 2018
      4.0
      Eutroy from Australia
      Family with young children
      2-Bedroom Standard Apartment
      Stayed 1 night in September 2018
      Average accommodation. Unhelpful staff.”
      Not enough toiletries and towels even though we booked a room for four people. Room wasn't clean and linen had a lot of hair on it. Shower head was also broken, so we pretty much had to shower using what would be similar to just a water hose.
      Reviewed September 03, 2018
      8.8
      Excellent
      Erik from Indonesia
      Group
      2-Bedroom Standard Apartment
      Stayed 2 nights in February 2018
      Excellent”
      Stayed here for 2 nights - there were 5 adults in our group and the room is spacious enough to accommodate all of us comfortably. Room is just a tiny bit unclean (lots of dust on inconspicuous areas such as behind the bedside tables etc) and carpet could use some deep cleaning. But generally it's clean enough. Location is excellent - just a short walk from tram station in the free tram zone which takes you directly to Bourke st, Southern Cross Station, etc. In-room facilities are excellent - there's a washing machine and a dryer along with a nice kitchenette with cookware, cutlery, tableware, dishwasher, etc - all free to use. During our stay, the bathroom sink faucet malfunctioned (hot water faucet won't turn off) and the building / duty manager was so nice and so helpful and came to our room to inspect it even though it was almost midnight. She ended up moving us to another room (which was such a relief because the running water made a considerable noise and we couldn't sleep).
      Reviewed March 14, 2018
      8.8
      Excellent
      Sharyn from Australia
      Family with teens
      1 Bedroom Standard
      Stayed 1 night in January 2018
      Good size rooms”
      Large 2 bedroom unit with full kitchen and lounge, bathroom could of used some bleach in shower grout and toilet. Parking extra $30 and quite cramped to park but happy could park at least. Very central to city and public transport etc. Could easily stay a long time as room like a fully equipped apartment.
      Reviewed January 30, 2018
      8.4
      Excellent
      Reagan from Indonesia
      Family with young children
      2-Bedroom Standard Apartment
      Stayed 1 night in January 2018
      Good stay in the city”
      The 2 bedrooms apartment has more than enough space for the whole family. Bedroom, living room, kitchen, and bathroom, are all comfy and adequate to use. The location is strategic, easy access, and in the free-tram zone area. It will be one of our first choices for next stay in Melbourne.
      Reviewed January 11, 2018
      10.0
      Exceptional
      CHIN from Malaysia
      Family with young children
      2-Bedroom Standard Apartment
      Stayed 3 nights in November 2017
      Exceptional”
      Apartment is clean and full equipped with all the amenities you need. Free tram station is just a very short walking distance. Receptionist is helpful and patient however I couldn't remember her name. Hope to stay again when I come back to AUS next time.
      Reviewed December 20, 2017
      8.0
      Excellent
      Hong from Singapore
      Family with young children
      2-Bedroom Standard Apartment
      Stayed 2 nights in December 2017
      Unusable wifi, crampy 2nd room”
      Our family of 5 stayed for 3 nights in a standard 2-room apartment. First the good parts: the reception staff were very friendly and helpful. We were allowed to keep our car in the garage until 3pm, which saved us some money while we made some last minute walks around the city. The location was fantastic. There's a tram stop a few minutes away. There's a cheap Vietnamese Pho place right next door. The kitchen was small but quite well equipped. Now for the not so good parts: the free WiFi was unusable, because the signal kept getting dropped. Even if I wanted to subscribe to the paid wifi, I couldn't get a signal. The 2nd room was small for 2 beds, to the extent that the wardrobe door couldn't be open fully. The room also does not have a heater. The housekeeping kept replacing our 5 towels with 2 towels. Overall, it was an OK experience, but I'll look elsewhere next time.
      Reviewed December 14, 2017
      4.8
      David from Australia
      Family with teens
      2-Bedroom Standard Apartment
      Stayed 4 nights in August 2018
      Bad experience on arrival. Would not be recommended”
      I booked for 2bed+2 bath far ahead with agreement additional fee for entire stay through email. Finally arrived after 11 hours of driving and had been told that no room with 2 bathroom which was I already confirmed again 2/3days before. Negotiated with the manager eventually said that has 2bathroom, but has to pay additional fee/night. Or otherwise just go ahead with 1 bathroom. No choice as we were really need the room with 2 bed+ 2bath. Paid additional fee per night with compensation less cost of parking fees. Took almost 1 hour to finally can get into our room. No restroom in the reception room, imagined of that. Checkout time, almost took about 10min waiting as only one receptionist. First two days the car park was fine, for the rest of the days if we late in few minutes there would be no space as we saw other car has to went out again. I dont understand why this was happening if every guest has to book before and pay on arrival.
      Reviewed August 20, 2018
      9.2
      Exceptional
      Yew from Malaysia
      Family with young children
      2-Bedroom Standard Apartment
      Stayed 2 nights in November 2016
      Location, Cleanliness and Staff”
      Friendly staff, Fast check-in and out. Nice location, walking distance to Bourke st, nice restaurant, Southern station etc. Room heater, washing machine, dryer etc.. provided. Clean and spacious room. Overall, Excellent !!!
      Reviewed February 13, 2017
      5.2
      Wayne from Australia
      Family with young children
      1 Bedroom Standard
      Stayed 2 nights in September 2018
      Above average”
      Dark ages internet. Tried charging $40/day for car parking on top of room rate when there was a $10 weekend car park just around corner. Also charged an additional $40/night for having to have an extra bed for our 6yo....even though he slept in our bed.
      Reviewed September 28, 2018
      9.6
      Exceptional
      Helene from Australia
      Couple
      2-Bedroom Standard Apartment
      Stayed 5 nights in June 2018
      The Quest on William is positioned well for catching teams & getting around to restaurants etc.”
      Everyone very friendly & happy to accommodate any enquiries.. Had a great visit Thankyou :)
      Reviewed June 12, 2018
      2.8
      Mimi from Australia
      Couple
      1 Bedroom Standard
      Stayed 1 night in August 2018
      Wouldn't stay here again if I was paid to”
      Booked for an overnight stay, both receptionist in the evening and morning had no people and customer service skills. Cupboards missing wine glasses and were told there's no staff at the premises and we should have to go downstairs to get it ourselves. Bathrooms were NOT clean enough residual stains on the toilet and shower tiles. Such a disappointing experience for and a complete waste of money. Go elsewhere.
      Reviewed August 03, 2018
      9.6
      Exceptional
      Sue from Australia
      Group
      2-Bedroom Standard Apartment
      Stayed 3 nights in October 2018
      Exceptional”
      Good location. Comfortable for 5 adults in a 2 bedroom/1 bathroom but recommend upgrade to 2 bathrooms for better convenience.
      Reviewed October 17, 2018
      Dear Sue, Thank you for your review. We are glad to hear the comfortable experience you had with us here at Quest on William as well as the location of the property Once again thank you for choosing Quest on William and we look forward to welcoming you again. Thank You Quest on William
      Responded October 20, 2018
      Quest On William Apartments
      10.0
      Exceptional
      Katrina from Australia
      Family with young children
      2-Bedroom Standard Apartment
      Stayed 1 night in October 2018
      Great location and friendly staff ”
      Perfect stay can’t complain staff did everything to make us welcome
      Reviewed October 06, 2018
      Dear Katrina Thank you for taking the time to review us I am very glad for your positive feedback. We hope you enjoyed your perfect stay with us. We do aim to provide an exceptional service and we thank your for choosing Quest on William. We hope to welcome you again in the future. Thank you Quest on William
      Responded October 20, 2018
      Quest On William Apartments
      8.4
      Excellent
      Reagan from Indonesia
      Family with young children
      2-Bedroom Standard Apartment
      Stayed 2 nights in January 2018
      Feel like home”
      We got all we need, the accomodation was satisfying. Good location, good amenities.
      Reviewed January 11, 2018
      10.0
      Exceptional
      Pattarapun from Thailand
      Group
      2-Bedroom Standard Apartment
      Stayed 1 night in September 2017
      Spacious suite room around heart of Melbourne”
      Friendly, service-minded and informative staffs, spacious room with 2 bedrooms and all kitchen utencils, clean and cosy bedrooms and the living area, we enjoyed our stay there a lot. The apartment is close to many stylish cafes and restaurants on our lists, also to those city attractions and the tram station. Car parking was available for 30 AUD per day. Quite expensive but worth it!
      Reviewed September 22, 2017
      8.0
      Excellent
      Chermaine from Singapore
      Family with teens
      2-Bedroom Standard Apartment
      Stayed 1 night in August 2017
      Pleasant stay”
      We booked the 2-bedroom apartment for 2 separate 1-night stay in Melbourne city. Apartment was clean, spacious & well equipped with everything we would require on both stays. Convenient location & easy to identify; being a short walk from the tram station & being within the free tram zone was another plus point.
      Reviewed September 03, 2017
      8.0
      Excellent
      Alex from Malaysia
      Group
      2-Bedroom Standard Apartment
      Stayed 5 nights in July 2016
      Great location”
      Well situated in the CBD with easy access to trams (and yes, it is inside the free tram zone). The apartment is spacious, but the mattress needs replacement. 2nd room's door needs replacement as it can't cover the room properly and there isn't any lock either. Car park is available upon request in advance but the space is quite tight to park a SUV.
      Reviewed July 11, 2016
      9.3
      Exceptional
      QIAOTING from China
      Group
      2-Bedroom Standard Apartment
      Stayed 2 nights in May 2015
      clean n comfy”
      location, carpark n room are good
      when we check out, the bill said we had made a phone call in room but we never, except called to reception. yes, we found out that call was dail to the reception but the call had transfered to that persons mobile phone. y charged us for?
      Reviewed October 20, 2015
      12345
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