Quest Potts Point Hotel

Quest Potts Point Hotel

15 Springfield Avenue, Potts Point, Sydney, Australia, 2011
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Studio Quest Potts Point Hotel
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    Balcony/terrace Quest Potts Point Hotel
    Two Bedroom Apartment  Quest Potts Point Hotel
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     Quest Potts Point Hotel

    Quest Potts Point Hotel Reviews

    7.7
    Very good
    /10
    (170 reviews)See what guests said
    10.0
    Exceptional

    "The rooftop is not to be missed - we had a lovely picnic and..."

    Bonnie

    -

    January 18, 2016

    8.0
    Excellent service
    Recommended by 89% of guests

    Things you’ll love about Quest Potts Point Hotel

    Things you'll love

    • 200 meters to public transportation

    • Airport transfer

    • Located in heart of Sydney

    • Air conditioning

    Excellent
    Location
    8.6
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Sydney Tower Eye and SKYWALK1.36 km
  • Queen Victoria Building1.56 km
  • Circular Quay1.76 km
  • Sydney Opera House1.96 km
  • The Rocks2.02 km
  • Sydney Aquarium & Sydney Wildlife World2.03 km
  • Darling Harbour2.11 km
  • Sydney Harbour3.56 km
  • Bondi Beach5.38 km
  • Manly Beach10.77 km
  • Value for money7.7
    Distance to city center2 km
    Location rating8.6
    Nearest airportSydney Airport (SYD)
    Distance to airport8.8 km

    Rooms available at Quest Potts Point Hotel

    7.7
    Very good
    Room comfort & quality
    One Bedroom Apartment
    One Bedroom Apartment
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 2 queen beds and 1 sofa be...
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    Two Bedroom Apartment
    Two Bedroom Apartment
    ...
    • Room size: 48 m²/517 ft²
    • Non-smoking
    • 2 queen beds and 1 sofa be...
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    studio deluxe
    studio deluxe
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 1 queen bed
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    Studio Executive
    Studio Executive
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 queen bed
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    Studio
    Studio
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 queen bed
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    Deluxe Studio Room
    Deluxe Studio Room
    ...
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      Basic Apartment
      Basic Apartment
      ...
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        Triple Basic
        Triple Basic
        ...
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          Triple Standard
          Triple Standard
          ...
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            studio deluxe
            studio deluxe
            ...
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              Have a question for Quest Potts Point Hotel?

              What people love about Quest Potts Point Hotel

              • 8.4
                Excellent

                "Staff are always helpful and friendly ."

                Robert

                |

                August 22, 2017

              • 8.0
                Very good

                "Helpful staffs and nice location as it is close to King Cross station."

                Wen L.

                |

                October 31, 2016

              • 10.0
                Exceptional

                "Location was excellent."

                Maura R.

                |

                November 8, 2017

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              More about Quest Potts Point Hotel

              More about Quest Potts Point Hotel

              10.0
              Exceptional

              "The free hot chocolate/coffee in the lobby was a really nice..."

              Maura R.

              |

              November 8, 2017

              An overview

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              What they offer

              6.4
              Good

              "The location is good."

              Sin M.

              |

              November 7, 2017

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              Australian cuisine
              Australian cuisine
              Petrol Restaurant
              20 m Australian, Gluten Free, Spanish
              Sweethearts Rooftop BBQ
              60 m Australian, Bar
              Holm Cafe
              80 m Australian, Cafe
              American cuisine
              American cuisine
              The Bourbon
              120 m American, Australian, Bar
              Buns & Balls
              230 m American, Bar, Pub
              Black Velvet Sydney
              400 m American, Vegan
              Asian cuisine
              Asian cuisine
              Watermoon Restaurant
              80 m Asian, Japanese
              Dumpling & Noodle House
              80 m Asian, Chinese
              LL wine and dine
              100 m Asian, Chinese

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Quest Potts Point Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (170)Booking.com Reviews (309)
              7.7
              /
              10
              Cleanliness7.9
              Facilities7.4
              Location8.6
              Room comfort and quality7.7
              Service8.0
              Value for money7.7
              All languages
              All guests (170)
              All room types

              Show reviews that mention 

              Showing 140 verified guest comments
              12345
              8.4
              Excellent
              Tony
              Couple
              Studio Executive
              Stayed 4 nights in April 2019

              Great location, plenty around, clean hotel ”

              Pros- location, heaps of restaurants, cafes, pubs and bars around, close to train station and kings cross, awesome beer garden and rooms and clean and nice, staff are friendly, free newspapers every day Cons- none really, bathroom is smallish but manageable, breakfast and spa baths would be nice Cons-

              Reviewed April 17, 2019

              Dear Tony, Thank you for taking the time to review your stay with us here at Quest Potts Point. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, we truly appreciate you taking the time to do so. Thank you for letting us be so warm and welcoming. We like to think of ourselves as a little family at Quest Potts Point where all of our guests become an extension of our little family. We are sorry you felt the room was too small for this particular visit. We have a variety of rooms on offer and for your next stay if you book directly we would like to offer you a complimentary upgrade to one of our larger apartments. We wish you and your loved ones a wonderful break and we all look forward to welcoming you back to Quest anytime, please let us know when you are next travelling to Sydney. Thank you again, Amelia and the Team @ Quest Potts Point

              Show more
              Quest Potts Point Hotel
              8.8
              Excellent
              Monica from United States
              Couple
              Studio
              Stayed 2 nights in December 2018

              Nice location and hotel”

              Friendly staff, close to everything. Need to upgrade to add restaurant. Garage in an interesting place. Would be nice to have it closer to the hotel, but it was nice knowing the car was in a secure parking garage.

              Reviewed January 22, 2019

              Dear Monica, I hope you are well. Thank you for taking the time to review your stay with us here at Quest Potts Point. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time. The restaurant space attached to our reception is actually owned by a separate entity, and we are also hoping that they will lease out to a cafe/restaurant in the near future so that there is an in-hotel option for food! Hopefully the next time you decide to visit Sydney, this upgrade to our hotel's services will be available. I look forward to welcoming you back shortly, please do let me know when you are next travelling to Sydney. Thank you again, Michelle at Quest

              Responded January 31, 2019
              Quest Potts Point Hotel
              8.0
              Excellent
              Duss from Switzerland
              Couple
              Studio Executive
              Stayed 8 nights in December 2018

              Great Location ”

              The very friendly and helpful staff made our stay in the Quest Potts Point memorable. Our room had an appropriate size, the kitchenette was very useful and well equipped. However, the bathroom is very small and the installation of the shower such, that we needed many towels. If you are there, you should definitely check out the rooftop terrace.

              Reviewed January 06, 2019

              Dear Karla, I hope you are well. Thank you for taking the time to review your stay with us here at Quest Potts Point. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time. In regards to your concern about the bathroom, we have brought it up with our managers to be put into consideration for our next renovation. I look forward to welcoming you back shortly, please do let me know when you are next travelling to Sydney. Thank you again, Michelle at Quest

              Responded January 08, 2019
              Quest Potts Point Hotel
              10.0
              Exceptional
              Maura from Philippines
              Group
              One Bedroom Apartment
              Stayed 7 nights in October 2017

              Excellent Hotel! ”

              We were very happy with our stay in this hotel! Richard absolutely made us feel at home. We stayed in a one bedroom suite and we liked the layout. Rooms were clean. Location was excellent. The free hot chocolate/coffee in the lobby was a really nice touch. We'd stay in this hotel over and over and over again. :) No complaints at all! :)

              Reviewed November 08, 2017

              Dear Maura, I hope you are well. Thank you for taking the time to review your stay with us here at Quest Potts Point. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time. I will pass your feedback on to Richard, he is an absolute star and a real asset to our team, thank you for letting me know. I look forward to welcoming you back shortly, I hope you are having a nice day. Thanks again, Alison at Quest

              Responded November 14, 2017
              Quest Potts Point Hotel
              8.0
              Excellent
              Patrick from United States
              Couple
              Studio Executive
              Stayed 2 nights in April 2017

              It was... ok”

              My wife and I were a bit disappointed overall with the room. We liked the style of the room, but it was quite small. Wifi should have been better, and we had an aircon that didn;'t work well and leaked (made for a wet carpet near the door... and getting dripped on when we wanted to go out). This would have been ok if the staff would have taken us seriously when we mentioned it to them. They just didn't seem to care. We had a couple extra nights to stay and stayed a block away at the Regency and loved the room there. For a cheaper price we had a huge room. I will say that I loved that they had free laundry services here... a huge plus!

              Reviewed May 01, 2017

              Dear Patrick, Just a quick email to say thank you for taking the time to review your stay with us here at Quest Potts Point. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time. I have taken your feedback very seriously and I do apologise on behalf of the team's non-responsiveness to your complaint. I am sorry you had to go elsewhere to receive the service we should of provided to you in the first place. Please do let me know if you are coming back to Sydney in the near future and I would be happy to offer you a complimentary upgrade with breakfast for you to enjoy. Thank you, Alison at Quest

              Responded June 13, 2017
              Quest Potts Point Hotel
              8.3
              Excellent
              Ari from Finland
              Family with teens
              Studio Executive
              Stayed 2 nights in August 2015

              Great place with excellent loction”

              staff performance, location, room quality

              Situated 200 meters from train station in quiet area, but near King's Cross is an ideal place to stay in Sydney. No breakfast was available, but some nice café with breakfast possibilities near hotel. Hotel staff performance was really nice and friendly. Great stay.

              Reviewed August 11, 2015

              All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time. Alison at Quest

              Responded July 20, 2017
              Quest Potts Point Hotel
              8.7
              Excellent
              Jing from Singapore
              Solo traveler
              Studio
              Stayed 3 nights in December 2014

              Good location, a pity the wifi signal is weak”

              Location is good as it is very near the King Cross station; Room is clean and has a small kitchen area.

              Satisfied with the stay. I was able to check in early like 9+am (a pleasant surprise) and the staff is helpful. It is well located, near to King Cross station (get out at Victoria St, walk towards Earl St and follow the road. Quest is at the end of the street). Wifi is not entirely free (limited to 300MB per day) and the signal in the room is kind of weak. The room i had is pretty big with a small kitchen area, and the bathroom is big (the shower area is divided by a curtain - not an issue though). If not for the weak Wifi signal and limits imposedm i would have given Quest Potts Point a higher than 7.5 rating.

              Reviewed January 07, 2015

              All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time.

              Responded July 20, 2017
              Quest Potts Point Hotel
              9.7
              Exceptional
              Lee from Singapore
              Solo traveler
              Studio Executive
              Stayed 2 nights in August 2013

              Comfortable, convenient & cost effective”

              centrally located, nightlife and close to city

              My stay was made welcome by friendly and helpful staff. Centrally located, I was able to locate a cosmopolitan spread of restaurants, bars and pubs with a 5 minute walk radius. The subway station was also within 5 min and the cinema was a merely stop away. It was a very relaxing stay for me even though I was there for a 3 day conference. Highly recommended!

              Reviewed August 17, 2013
              6.0
              Joseph from Australia
              Business traveler
              Studio Executive
              Stayed 1 night in September 2018

              Above average”

              Helpful staff however, found 2 holes on my bedsheet and I got invoiced for drinks and snacks even though I didn't touch any of their mini bar food. They also didn't supply any toothbrush, tooth paste or comb, which I thought all 4 stars hotel would. Thankfully I brought my own!

              Reviewed September 20, 2018

              Dear Joseph, I hope you are well. Thank you for taking the time to review your stay with us here at Quest Potts Point. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time. I do sincerely apologise for the inconvenience during your stay with us. I have reported to our supplier about the holes found on the bedsheet to ensure this does not happen again. My apologies as well for the wrong charge of the mini bar items. Has this been refunded to you? If not, please contact us directly so we can refund the charge that wasn't supposed to be charged to your account. Again, my sincere apologies for the inconvenience caused. Thank you, Richard at Quest

              Responded May 31, 2019
              Quest Potts Point Hotel
              8.4
              Excellent
              Robert from Australia
              Solo traveler
              studio deluxe
              Stayed 4 nights in August 2017

              Great Location and Good Value ”

              Over the years I have stayed several times at Quest Potts Point - main reason is for it's excellent location close to Kings Cross Station and the many of fabulous restaurants and coffee shops in the area . Staff are always helpful and friendly . Highly recommended .

              Reviewed August 22, 2017

              Dear Robert, I hope you are well. Thank you for taking the time to review your stay with us here at Quest Potts Point. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time. I am so pleased to hear you continue to enjoy your time with us each time you travel to Sydney. The team does work very hard to ensure we create an experience where it feels like home. I look forward to welcoming you back shortly, I hope you are having a nice day. Thank you, Alison at Quest

              Responded August 23, 2017
              Quest Potts Point Hotel
              9.6
              Exceptional
              Suak from Singapore
              Couple
              Studio Executive
              Stayed 3 nights in July 2017

              Friendly staff and great location”

              Depend on what you are looking for. Size or VFM. Shower and toilet slightly small compared to other hotels but at least not shared. Location great and convienent for travelling around the city landmarks. Kings Cross station just round the corner and within walking distances of the Tower and Circular Quay. Lots of food joints and night life if you are an night owl looking for entertainments.

              Reviewed July 18, 2017

              Dear Suak, I hope you are well. Thank you for taking the time to review your stay with us. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time. Please do let me know if you are coming back to Sydney in the near future and I would be happy to offer you a complimentary upgrade to a larger room with breakfast for you to enjoy. I look forward to welcoming you back shortly, I hope you are having a nice day. Thanks, Alison at Quest

              Responded July 20, 2017
              Quest Potts Point Hotel
              10.0
              Exceptional
              Bonnie from United States
              Couple
              Studio
              Stayed 2 nights in December 2015

              Convenient Location - Lovely Staff”

              Location, Neighborhood & Food

              We had a very pleasant stay and I would highly recommend this hotel. We arrived the morning of NYE and the staff did a great job accommodating our early arrival. They promised to have a room ready shortly after our arrival so we took the time to explore the neighborhood, picked up a few groceries at the very convenient and lovely store across the street and made it to our room in time for a nice nap before heading out for our NYE plans. The rooftop is not to be missed - we had a lovely picnic and enjoyed the view. They have an excellent complimentary coffee machine for their guests that I wish I could have taken home.

              Reviewed January 18, 2016

              Dear Bonnie, Thank you for taking the time to review your stay with us here at Quest Potts Point. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time. Please do let me know if you are coming back to Sydney in the near future and I would be happy to offer you a complimentary upgrade with breakfast for you to enjoy. Thank you, Alison at Quest

              Responded June 13, 2017
              Quest Potts Point Hotel
              9.7
              Exceptional
              Sarah from New Zealand
              Couple
              Studio Executive
              Stayed 4 nights in September 2015

              Great Hotel”

              Location, Cleanliness, Rooftop view

              Quest Potts Point has become our regular Sydney Hotel. Right in the middle of Kings cross/ Potts Point, but just off the very busy main road. A freshfood grocery shop opposite, pubs, cafes and restaurants surround it, but if we just wanted a quiet night, we grab a pizza and take it up to the rooftop and have a fabulous view of the Sydney harbor bridge and opera house. The train station is just 2 minutes away. The rooms are fairly smallish, but clean and contain their own mini kitchen. The staff are friendly and helpful. Will be booking again for next year!

              Reviewed September 25, 2015

              Dear Suarah, I hope you are well. Thank you for taking the time to review your stay with us. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time. Please do let me know if you are coming back to Sydney in the near future and I would be happy to offer you a complimentary upgrade to a larger room with breakfast for you to enjoy. I look forward to welcoming you back shortly, I hope you are having a nice day. Thanks, Alison at Quest

              Responded July 20, 2017
              Quest Potts Point Hotel
              5.7
              Stefan from Australia
              Couple
              Studio
              Stayed 2 nights in July 2015

              Not quite what we expected”

              Location; Professional Staff; Free wifi

              The stay was ok but we were not prepared for how small the rooms were. The first room we could hardly move (think Tokyo) and we were allocated a room right by the lift. In the 15 minutes we were in the room we heard every conversation outside our room while people were waiting for the lift. We asked to be moved and were allocated another larger room on the ground floor which was much quieter although we were awoken at 2am by other guests returning from a night out. The walls are very thin.The staff are great and the wifi from our ground floor room worked just fine. The location is great although I did not expect to see people urinating in the street opposite at 9am Sunday - this is more of a Kings Cross issue.

              Reviewed July 29, 2015

              All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time. Alison at Quest

              Responded July 20, 2017
              Quest Potts Point Hotel
              8.0
              Excellent
              Sarah from New Zealand
              Couple
              Studio
              Stayed 2 nights in September 2014

              Great hotel”

              Location, comfort, great roof top.

              Really enjoyed our stay at Quest Potts Point Hotel. Great location 3 minutes away from Kings Cross Station, staff polite and helpful, there is a great grocery store across the road, plenty of great cafes/eating places around the hotel and a lovely roof-top garden area with the most amazing views of the Sydney harbour. Rooms small, but clean with a kichette. Would recommend.

              Reviewed September 14, 2014
              8.0
              Excellent
              Leo from Philippines
              Couple
              Studio
              Stayed 2 nights in April 2014

              Short stay but full of activities”

              location, clealiness, friendly staff

              Stay at Quest is great. It's not a luxury hotel but rooms and facilities are clean. Customer service is fantastic, staff are very accomodating, they provide suggestions, they offer useful information about transportation. Rooftop access is great when you just want to relax.

              Reviewed May 02, 2014
              8.3
              Excellent
              Katherine from Australia
              Family with young children
              Studio Executive
              Stayed 4 nights in March 2014

              Great stay, staff were very welcoming”

              Clean, large room, decent kitchenette

              Our stay was great, however when booking through Agoda we ticked parking, after booking and paying I called to ask about parking, finding out it was over 300 metres away from the hotel and across a busy and rather terrifying road (Kings Cross). As we had a 3 month old baby with quite a bit of luggage we were not impressed with this. The rest of our stay was lovely. The staff were fantastic

              Reviewed March 20, 2014
              7.3
              Very good
              Hui from Singapore
              Couple
              Studio Executive
              Stayed 1 night in February 2014

              Great place if you enjoy nightlife”

              Close to nightlife, located close to king cross station, superb staff

              The reception staff were friendly and prompt in solving the problems we faced with our rooms. We were also pleasantly surprised when they offered free breakfast for a small problem. I will recommend a stay here.

              Reviewed March 02, 2014
              7.3
              Very good
              allan from Australia
              Couple
              Studio Executive
              Stayed 4 nights in December 2013

              Comfortable hotel”

              location, free internet, clean rooms

              Enjoyed stay at hotel due to ease of getting public transport, just 2 minutes from hotel to the underground train. you can also walk to the centre of Sydney in 1/2 hour. staff were friendly and helpful

              Reviewed January 11, 2014
              9.3
              Exceptional
              hayley from Australia
              Solo traveler
              Studio Executive
              Stayed 2 nights in August 2013

              Perfect little hotel”

              location, comfort, cleanliness

              I really enjoyed staying at this hotel. I dont stay in hotels very often so i am pretty easy to please. I went to sydney for the weekend to see some friends and to go out and have some fun. Upon checking in I was told right away and made to sign a 'strict no party policy' document. this put me off a little because it was a saturday night and the hotel is in Kings Cross, a bit of noise was expected. Anyway I made my way up to my room and was pleasantly surprised at how big the room was. It was so nicely decorated too! The bed was also extremely comfortable. Bathroom was a good size and very clean. All in all the stay here was great, the staff were nice, especially the manager, she was always happy to help! I would definitely stay here again!!

              Reviewed August 22, 2013
              12345
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              Quest Potts Point Hotel
              |Very good 7.7
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              • Excellent location
              • Sydney Tower Eye and SKYWALK
              • Kings Cross Railway Station is within 0.22 km