![Swimming pool [outdoor], Quest Serviced Residences in Cebu](http://pix10.agoda.net/hotelImages/291/2911588/2911588_17100310570057025500.jpg?ca=6&ce=1&s=1024x768 "Swimming pool [outdoor], Quest Serviced Residences in Cebu")
![Swimming pool [outdoor], Quest Serviced Residences in Cebu](http://pix10.agoda.net/hotelImages/2911588/-1/63cfc8d0e03feeedc260719fad0876f7.jpg?ca=9&ce=1&s=1024x768 "Swimming pool [outdoor], Quest Serviced Residences in Cebu")
Quest Serviced Residences
Grand Cenia Residences, Archbishop Reyes Avenue, Cebu City, Cebu, Philippines, 6000 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cebu City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.
Highlights
Facilities
Airport transfer
Car park
Free Wi-Fi in all rooms!
Fitness center
Cash withdrawal
Contactless check-in/out
Your dates are popular among travelersPopular destination! Properties in Cebu are being booked every minute!
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/291/2911588/2911588_17100310570057025500.jpg?ca=6&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2911588/-1/63cfc8d0e03feeedc260719fad0876f7.jpg?ca=9&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2911588/-1/e19de58115c8f07084500029c95c1cd4.jpg?ca=9&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2911588/-1/047606194a590ac36b0d0d9a5a105a29.jpg?ca=9&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2911588/-1/9a7c2bd085fac953e0b4d9577864222f.jpg?ca=9&ce=1&s=98x98&ar=1x1)
Nice apartment but bring your own cookware”
This is a nice apartment in a good location just a short walk from Ayala Center & Terraces. Rustan's and large Metro market are very close, both also in Ayala. Bed is very comfortable, aircon good, internet was good after a call to tech staff to reset internet and troubleshoot the in-room wifi hub. TV is not a smart TV and cable channels not very good, but was able to connect my laptop to the TV and stream netflix that way. The surprise was that there was no cookware in the room, no rice cooker or pots and pans, just plates, cups and glasses, silverware, spatula and ladle, and some cutting boards and a couple of knives. So there is a microwave to re-heat restaurant food, and a stove with oven but no equipment to actually use the stove or oven. I asked downstairs about cookware and was told that none was available, and that most people who want to cook just bring their own cookware. Not what I expected for a serviced apartment where the pictures show a kitchen. So on the the second day I bought a basic all-purpose wok-type pan with lid at Metro and will see if it will fit in my luggage when I go home. There is a small gym on site that even has a personal trainer there (super-nice guy too!) who is happy to advise or assist you. But all three treadmills and one elliptical machine were down for maintenance, and mid-stay the other elliptical also went down for maintenance, leaving just one free-weight bench, one circuit machine with three staitons and a some recumbent bicycle machines available and working. And a yoga ball. Staff were top-notch professionals in all regards. Water pressure and on-demand hot water were both excellent. White taxis were always out front or on the corner and available. Bottom line this is OK for a short stay but if you're looking for a condo or apartment experience that's equipped for a longer stay, this is not really it, it's more like a hotel stay with a larger room/separate bedroom and a kitchen where you have to bring
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Best Location”
Very clean and very spacious! Excellent customer service. Thank you. :)
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Great hotel ”
Great location. the hotel is located right behind Ayala mall so if you go to the main entrance you might have to go around but there’s a bus (local bus in Cebu) station where you can just go into a mall in a minute from the hotel. They have a nice pool with a bar. Good service. The thing I liked the most was activities the hotel has. I chose Island hopping/ Kawasato fall tour and this was amazing at its price it’ll definitely be worth it. No weird bugs/cockroaches. Clean room. アヤラモールのすぐ裏にホテルがあり、モールの裏口だと1分程度で着きます。ホテルが提供しているアイランドホッピング/カワサン滝ツアーが素晴らしかったです(1人約1万円弱)現地ガイドさん(日本語少しだけなので英語が不安な方は日本で予約した方が良いかも)と送迎バス＋食事付きで最高の思い出を作れました。部屋も綺麗で、虫等にも一度も遭遇せず快適な旅行になりました。オススメです。
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Highly recommended ”
Great location, very friendly staff and very helpful. The rooms are nice and clean, there is a nice kitchen that we can cook. The Wi-Fi connection was good.. sometimes they had an issue with the electricity but they totally were on it and took care for the problem fast as they can…
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Quest residences ”
My birthday celebration was exceptional. From bookings down to accomodation were all good. Except of the key card of our room, not sure if their was an error of the key card. We stayed 20 mins outside before we can get in. All in all the staff very accomodating, Lemuel from residences is very accomodating, pls say Thank you to him. He deserves recognition
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Exceptional”
no dishwasher and scrubber! bring it in the case you use kitchen. and the road before the mall was bit dangerous to cross at evening:( except these, everything was fine! clean, cozy, friendly staffs. swimming pool was so nice, pity i couldnt spend more time there
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See you again dis 2021! ”
First impressions last! Love everything within our two nyts new years eve accommodation❤️(family getaway)
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Excellent”
The room was very spacious and clean.
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Overall, it's a five star for me 😊”
The manager was very pleasing and customer oriented. I like how professional and efficient they were in rendering customer recovery services. We stayed for the Christmas eve. It was quiet and pleasant.
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Great for longer stays”
My wife and I booked 3 weeks here following Typhoon Odette, so that we could work with internet access. We got a 1 bedroom unit with kitchen. The property is starting to show its age, but fortunately all the furnishings and appliances are very good quality. It's really convenient with Ayala Mall right across the street.
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Comfortable stay but could be much more”
Good size room, bed was comfortable but a few necessities were missing. After checking in not enough towels or bedding in the room, no coffee or water either. Easy fix to call housekeeping for the lack of linen and go to the shops to buy coffee and water. No room service menu for ordering food or drinks. The rooms good but required some effort to get what you normally would receive for n an ordinary hotel room.
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Very good”
Always stayed in this hotel every time we come home. We always get very good service from all the staff. Our first time to travel with children and we got the apartments. Concierge are very good helping us take our luggages to our room. Staff from room services are very friendly (only remembered Gerald but all of them are excellent). Will definitely recommend this hotel. Very good location, easily accessible to the mall and restaurant.
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❤️❤️❤️”
Our 3rd stay and looking forward next year!
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Cool”
Good location
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Hotel is good. Room 1914 a disaster ”
Stayed at the service apts Room 1914 The fridge didn’t work The hot water didn’t work Internet barely worked Had to shower in a different room A rip off The staff is nice though and location
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rental review for serviced residence”
I've stayed in the serviced rentals previously. but this time there was NO service at all.... i stayed 1 week and the room was cleaned only 1 time... and that was after i called directly to have the room cleaned. i had to call 2 times to get clean towels.... The business center was unmanned during the day when i arrived... seemed the person in the business center was on vacation. So the cafeteria personel came into the business center to check me in. The Front desk in the Lobby doesn't touch the service residence side of the property. i ordered room service a couple of times.... overpriced and not the best of food... The thinnest steak i have ever eaten. overpriced also.... The breakfast buffet has not changed... still has the same "stations" for food... good quality and reasonable price.
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Disappointing ”
We had a family room very spacious, however the place is run down and old. Leaking sink, no hot water. It really needs some maintenance and renovation.
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Not coming back! ”
The room is very outdated, yet they charge so much. Definitely not a good value for money. Their bathroom also smells really terrible and not even a single trash bags in any of their trash cans. This hotel is a joke. Breakfast is also terrible, always the same menu every day. It’s almost embarrassing to be staying at this hotel. One thing to note, their serviced apartments are handled by a different dept and not by the main front office. Such an inconvenience!
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Great staff from Business Center”
I can say that our stay here is excellent. I've already tried different hotels in Cebu and this is one of the best in terms of how spacious the place is, the staff and their service. Issues are dealt with properly and fast. Staff are courteous and accommodating especially the ones in the Business Center. :) Location is good, just in front of Ayala Mall, 15 minutes to port (if you're going to Bohol), and 30 minutes to airport. Con: 1. Drain odor from the Master's bedroom bathroom. :( 2. Lacking in toiletries, but they immediately sent housekeeping for this. 3. The 2-bedroom unit we were in had no washing machine and clothes dryer as claimed in its "facilities included in the room" - but they immediately installed the washing machine in the laundry area on the 2nd day. Still no clothes dryer though, funny, we still needed the hotel's laundry service for drying our clothes. Lesson: Msg/call first & confirm that everything is present in the room.
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1 night in the city”
We stayed 1 night in Mandaue City w/ our 7 year old son in a 1 BR suite. The place was clean & well-stocked. We had a TV in the living room & another in the bedroom. Ref was large & the kitchen had a microwave as well as cooking & dining equipment. Unfortunately we didn't get to use the kitchen because we only stayed 1 night. The water heater in the shower was not working initially but after calling the front desk, they sent a repair man who fixed the heater w/in 20 minutes. Breakfast had a wide spread and gave us good value for our money. The only problem we had was when we checked in, I first went to the main front desk and gave my ID but then we were told to transfer to the business center because I booked a serviced a apartment & not a hotel room. We finished checking in & I forgot about my ID. I only realized the following day when we already checked out. I was still in Cebu but already in our Mactan resort. I called the hotel but they said they didn't have my ID.
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