Verified traveler reviews

Filter by traveler type
Excellent



based on 2730 reviews
  • Cleanliness 8.6
  • Facilities 7.6
  • Location 8.7
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 8.3
  • Food/Dining 7.6
Sort by

Chen from China
Couples
Superior Room
Stayed 2 nights in July 2012
Great service and lovely hotel
good service
This time I booked 4 rooms, when we arrived at hotel at 11 o'clock ,they have 2 room available,so we checked in these 2 rooms first.And they have welcome soft drink,so very warmly. At the first day we also booked the private speed boat for traveling PhiPhi islands of the second day, reasonable price and good service. The breakfast is good too,but one regret thing is the swimming pool closed too early till 7:00PM.
Reviewed July 31, 2012
Did you find this review helpful?

Law from Hong Kong
Families with older children
Deluxe Room
Stayed 2 nights in July 2012
good location
Located near the new shopping mall. Excellent restaurants (Thai cuisine, seafood, pizza...) nearby. Good breakfast. Good mosquito expelling all around the hotel. Bad interior sound absorbing lining of the room. Can clearing know someone showering on the next room. Next door answered the doorbell.
Reviewed July 30, 2012
Did you find this review helpful?

PAUL from Australia
Couples
Deluxe Room
Stayed 6 nights in July 2012
one of the best hotels in phuket
light positive rooms clean well maintained pool and grounds
very good hotel, room staff are very good and trust worthy. the man at the pool needs to improve his manners and outlook. but the rest of the staff are every thing you would expect. be careful about eating any food outside with salads except in good hotel. i got very sick eating a bacon and egg roll with salad. from a small hotel restaurant. this hotel is very high standards and would recommend it.
Reviewed July 30, 2012
Did you find this review helpful?

Rian from Australia
Groups
Superior Room
Stayed 4 nights in July 2012
Great location
Walking distance to nightlife
Walking distance to Bangla Road and the beach. Pool was lovely, not too impressed with the shower over bath. It leaks onto the bathroom floor everytime you have a shower. Also the wooden steps that they have to help you get in/out of the bath is not very safe. You could loose balance and end up on the floor. Overall, friendly staff and we had a great stay!
Reviewed July 30, 2012
Did you find this review helpful?

Rian from Australia
Groups
Superior Room
Stayed 4 nights in July 2012
Great Location
Walking distance to nightlife
walking distance to bangla rd and patong beach. lovely pool although there is no shaded area (it can get really hot during the day). water from the shower leaks onto the bathroom floor. friendly staff and great wifi
Reviewed July 30, 2012
Did you find this review helpful?

Rian from Australia
Couples
Deluxe Room
Stayed 4 nights in July 2012
Great location and friendly staff
Walking distance to nightlife and Patong beach
walking distance to bangla rd and patong beach. friendly staff, great wifi and lovely pool although there is no shaded area (it can get really hot during the day). water from the shower leaks onto the bathroom floor and the wooden step to help you get in/out of the tub is not really safe. you could easily loose balance and end up on the floor. overall, we had a great stay. we'll be staying again if we ever come back to phuket.
Reviewed July 30, 2012
Did you find this review helpful?

Shan from China
Solo travelers
Superior Room
Stayed 3 nights in July 2012
Overall good hotel - close to the beach
Location and room comfort
The hotel is satisfactory, with a nice location to the beach, the restuarants, the market night, the mall and the night lifes... I would be speaking highly of the hotel. However once thing that is weird is that hotel will need to formally register any visitor by keeping their ID or passport, even this visitor was only to have breakfast with you (not even enter the guest room etc). That's distracting and not considered a fair hotel management request at all... they keep calling you to bring the visitor to reception. This was very irritating and annoying... others are fine tho.
Reviewed July 30, 2012
Did you find this review helpful?

Rachel from Singapore
Couples
Superior Room
Stayed 3 nights in July 2012
Fantastic hotel
Good bed, tiles and design of the room. Impressed. Breakfast was decent as well
Only negative thing was that the doors kept slamming by the other hotel guest so it was quite noisy throughout the day. Other than that no complains. They allow you to rent beach towels as well.
Reviewed July 30, 2012
Did you find this review helpful?

anna from Australia
Couples
Deluxe Room
Stayed 4 nights in January 2012
great location
great rooms and great location
this hotel seemed a bit old at first as the building and front foyer seemed well worn but the rooms are really nice and clean. the pool was very nice for inner city. the best part about the hotel was its location as it was right in the middle of the main shopping and night life. all the staff were helpful and very friendly.
Reviewed July 29, 2012
Did you find this review helpful?

elizabeth from Ireland
Couples
Superior Room
Stayed 7 nights in July 2012
Nice rooms friendly staff
Nice clean room overlooking pool
Great value hotel beside everything great food would stay here next time in Phuket
Reviewed July 29, 2012
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: