Our 2nd Home in The Philippines ”

Radisson Blu has marked its good reputation in our family.If we're in Cebu.ITS Always with Radisson Blu. We had so much wonderful time as a couple with our kids and inviting my parents to dine with us each time that we Just had our 10th stay with Radisson. 10 to 14 days each time. I have been with Customer Service Industry for almost 10years.I KNOW HOW A CUSTOMER IN EVERY BUSINESS Should be Treated. And so ,I look at Radisson Blu and this is what I can say. My husband and I love tranquil place close to nature yet very accessible enough to run your errands ,Radisson Blu offers us both! From the moment you arrive to to moment you depart one thing you are very SURE about" WE WILL BE BACK RADISSON". We knew EXCEPTIONAL STAFF Like Maam Grace from Business Lounge,very Accommodating and Professional. Richard ,a staff from Féria Restaurant he is Very personable ,he always knew our favorite fruits and serve them at our table. Dazzle is another gem of Radisson Blu ,she always beams with Enthusiasm and Willingness to go beyond your expectations. Once I'm at the Restaurant I always look for her. As you enter the restaurant for your breakfast buffet (if you choose to for pay it as part of your room rate) You won't regret ,RADISSON in general hired the RIGHT PEOPLE . Good food for every Nationality is available. With happy people Serving you. The beautiful EXPERIENCES we had with Radisson is always part of our Stay in the Philippines . The hotel is in its perfect proximity across SM Mall Cebu ,anyone can go Shop or Try other Restos available at the mall if you want to. Thanks so much Radisson Blu. We willBe back very soon. -Happy Couple

Highly recomended”

This hotel is the best hotel i ever stayed. I am not used to stay at 5-stars hotels, but I had been at a few like Dusit in Manila, and some in Bangkok and Phuket. Radisson Blu Cebu is fare better then all. First of all I will higlight the location near to SM City, thei got their own walkway 20 meter to that super large shopping mall. Here You can buy about everything, its fixed prices and its still fair priced. You also have lot of restaurants, cinema (even Imax), bowling and other stuff to do. Actually, a little ashamed, we was not outside the hotel and SM for the 3-4 days we stayed here :-) Then there is a great pool area, a super breakfast and the whole area, receiption, entrance, security, staff performance and all other is great. We arrived very early from Manila and was at the hotel about 8.30am, but they let us check in without any problems, and they also even let us check out late 3pm as our airplane departure was about 5pm. This is highly appraiciated when it is possible for them do that when rooms not occupied by some other guests. I am also very happy with the WiFi, it works everywhere, in the breakfast area, pool area, rooms, reception. Its fast and stabel. I used my GalaxyTab everywhere there for reading my emails, news and so on. the rooms are large, very big and comfertable bed and pillows. The bathroom is great, real good water pressure and hot water. They even got their own Radisson Blu water bottels that is a kind of souvernire itself :-) The price is just half other 5 stars hotel for some reason and that make it very valuable for the money. The only thing if I should complain about something is that it is heavey noice traffice outside the pool area. If it should be perfect pool, it should be out of that traffice noice, but I just turned on my music and traffice noice was gone.

Luxury World-Class Hotel at an Afordable Price”

I'll try to describe my experience in words, but you just have to experience it yourself to really see how amazing this hotel is. First, the staff: They are friendly, attentive, very smart, proactive, and will go beyond your expectations. Cebuano hospitality at its finest. Secondly, the room: I was very surprised! I've paid hotels 5-10 times more than what I spent in Radisson Blu, and those expensive hotels don't come close to the Radisson Blu rooms. The bed is the most comfortable bed I've slept in, and it's huge. The bathroom is good. The shower is amazing. The view of the city was a plus. It was very comfortable. Thirdly, location: It's walking distance to SM mall, so you have access to shopping and dining. It's also close to a lot of great restaurants in Cebu City. I like variety, I like trying new hotels when I travel, but from now on whenever I need a place to stay in Cebu City, I will be staying in this hotel. My only regret? I wish we stayed longer in Cebu City to enjoy this fine hotel.

Out of the World Service and People”

After much deliberation about staying in Cebu City or Mactan Island, we finally decided to stay in the city. And Radisson Blu was ranked # 1 on a leading travel website and price was reasonable And we didn't regret it one bit. The property is located about 20-30 mins from the Mactan Airport, right next to SM Mall. Mango Avenue is about 15 mins from Radisson The property is huge with a nice front lobby. The people at front desk were extremely warm and welcoming. Check in was quick and efficient. We had requested an early check in and a higher floor. And we were given exactly that. No fuss The rooms are modern, clean and spacious. Though I wish they had a balcony. The breakfast buffet was good but had limited vegetarian options. Chef Tiwari was nice enough to make vegetarian food for us although it was not on the menu I loved some very distinct features they had. Like the one touch call feature where you pressed just one button for all your needs. No more separate calling for room service, house keeping and front desk. When we took a cab from the hotel they would hand us a card with the hotel number and cab details along with the option to mention any complaint about the driver. When we would alight from the cab the guys at the front gate would check if we dropped anything in the cab. Haven't seen such detailing anywhere else I have never seen such warm, effusive, welcoming, smiling people. I didn't hear a no for any of my requests. The people and the service is what makes this hotel what it is. Our stay everywhere else after this was a little disappointing as Radisson Blu really raised our expectations

WOW RADISSON BLU,you DID AGAIN!!!”

Regarding the Five Star Radisson Blu Hotel in Cebu on a scale of 1 to 5 we rated it at 10! We just had our 12th beautiful experience at the Radisson Blu Hotel in Cebu, Philippines. The staff once again are considerate beyond belief, friendly and helpful making our experience very enjoyable. The food is great, the room service from Aaron and housekeeping from Jenny. Outstanding general attention and kindness from all levels of management and staff including a very warm and extremely hospitable Dazzle, Richard , Sabrina still a trainee but beaming with a promise. and too many persons to be able to cite by name but all of them outstanding and much appreciated. The hotel operators like Farah and Adel are both very helpful and accommodating. Another, impressive memory was during our latest visit when Rose, the business executive manager when learning that I was temporarily ill send her assistant to bring me Gatorade. The staff at the swimming pool have always been extraordinary in their attention to our needs and comfort which we appreciate. We are deeply indebted for the fine service at the pool from Charisma who is always been very kind and thoughtful in making us feel at home and comfortable. The food is excellent with new creations and innovation with their NEW OUTDOOR RESTAURANT you can really dine with the StARS and have Romantic evening with candlelight to make guests love the outdoor meals served including superior and premium steaks that my wife and I dearly loved,that WE DINE 2 nights in a ROW ! Lastly, Sous chef ,Joeffrey and executive chef Roberto Kunitz are wonderful in terms of their service to customers and are much appreciated by this customer and family. A hallmark of this beautiful restaurant is there breakfast Buffet which is the most elegant and varied breakfast buffets I’ve ever tried in my worldwide travels. The food is not only delicious but is served by the staff with loving care and attention to the guests is”exceptionnel”

Best City Hotel in Cebu”

Radisson Blu has been my favorite city hotel in Cebu during my frequent visits to the Philippine's oldest city lately. It is just right next to the gigantic mall, SM City Cebu, whose owner also owns the hotel. If the Ayala Center Mall has Marriott adjacent to it, then SM City Cebu has Radisson. Although I prefer Ayala Center to SM, I would still choose Radisson over Marriott. I have also stayed a few times in Marriott and it pales in comparison to Radisson's grand lobby, pool, spa and of course great food. I have one complaint during one of my stays in the hotel and it was related to making up the room. The previous night I had an in-room massage using my own exotic oil so the next day I really requested my room to be made up. The night I came back to my room it still smelled of the massage oil as the beddings were not changed. I furiously relayed my disappointment to the housekeeping. Anyway I think this was a one-off experience as I previously has in-room massages before in this hotel and the next day my room was free of the oil smell.

great hotel!”

I booked the Radisson blu as a quick 2 day stopover in cebu on our way to manila from bohol. The hotel we stayed in bohol was ok but not great and we were having consecutive activities touring the island and we felt tired. Checking in Radisson blu during our stopover was like heaven, a respite from our bohol hotel/activities so much that instead of touring outside the city of cebu we just decided to stay in and just go around the city area so we can spend more in the hotel. Its location is very convenient though not directly central.I remember my girlfriend saying after showering in our room "I feel so clean!" Previously spending 4 days in a hotel in bohol, due to salty bathwater, small bath etc. The room is large enough to feel that the king sized beds seem to be the size of a 3 star hotel room, that is subjective though :p The pool is quite small for the size of the hotel though. Staff is very attentive esp. The front desk, will definitely book again if I am in the area.

Great stay”

Due to miscommunication with relatives we were traveling with, my family and I ended up without a place to stay in Cebu. Since it was late afternoon already, I tried my luck looking for a hotel thru Agoda. When I saw a great "last-minute deal" for this hotel, I booked a room immediately. Some friends had stayed over at Radisson Cebu before and had good things to say about it so I wanted to try it here as well. I'm so glad I found this deal! At check in, the front desk clerk informed me that, since I had just booked the room a couple of hours before, my reservation had not been updated into their system. But even then, she didn't give us a hard time. She simply informed us that she would be checking us in already but that I had to email my voucher to their marketing office (which I did, right away). After all the stress that we had that day, I was so happy to go thru such an easy check-in. I had been to other hotels where the staff either don't know what to do in such a situation or flat out deny our reservation. My family ended up having a great time in Radisson Blu. The breakfast buffet is superb! It's one of the best breakfast buffet spreads I have seen (and I've been to a lot!). My family and I also loved playing at the swimming pool. It's very family and child friendly. It's too bad we only got to stay one night. But I now know that when in Cebu I will be sure to check in at Radisson Blu. Thank you for such a great stay!

Perfect!”

Everything was smooth and perfect, upon checking-in, i was escorted in the Business Club Lounge to have an Express check-in and complimentary breaksfast as well, the room is very spacious and fantastic!, Everything went perfect during my stay, breakfast in Feria Restaurant is fantastic, there's a lot of food to choose with a different type of cuisines, Staffs are friendly, approachable and attentive. Thank You Radisson Blu Cebu, i will definitely book again here when i come back to Cebu. Upon checking-out, their frontdesk staffs made me feel that it was my arrival not my departure in Radisson Blu. Once again, Thank You Radisson Blu for making my stay Extraordinary. You've succeded my expectations. i am not expecting an early check-in but you surprised me to guaranteed my request.

Great Location with Exemplary Staff”

We’ve stayed at Radisson Blu Cebu, for 4 days and would never hesitate to come back again. The hotel is conveniently accessible to airport, pier and other tourist attractions in Cebu. One of the strength of this hotel is their staff. They were ALL accommodating, friendly and helpful. They wear their ‘ask-me-anything-and-I-will-help-you’ smile all the time. Their Buffet breakfast was a treat with wide a range of food choices. I noticed that the A/C doesn’t work well during the first night of the stay, but got better on the succeeding nights. The pool doesn’t smell much of chlorine. The hotel is equipped with a fitness room that is spacious and equipment is modern. We would definitely stay at this hotel the next time we visit Cebu City.

Luxury and convenience at affordable price”

It was a fantastic stay with modern luxury and comfort at the end of our 1 week Cebu Bohol trip. Finally we are back to civilization with loads of modern comfort - luxury room, hot water and shower head of good pressure, fast WIFI, stable electricity supply, within walking distance to SM Mall (literally next door). It is also close to ferry port and airport. And not forgetting the competent and efficient staffs of the hotel who made our stay wonderful. It is well worth the price that we are paying for. We have stayed in other hotels/ resorts in Cebu but none can beat the value and services of this hotel. just like what the hotel says - satisfaction guaranteed! We will not hesitate to come back again and stay in Radisson Blu Hotel Cebu should we be visiting Cebu again!

Nice, New, Clean Hotel with Excellent Facilities”

normally don't take the time to write reviews on agoda, but i believe radisson blu in cebu deserves one. top notch all the way. nice room, real king sized bed in standard room (not two double beds pushed together which is common in the philippines). nice amenities in the bathroom including extra toothbrush. the pool area is nice, however the hot tub could use more heat. the buffeet is great and reasonably priced, has a mix of traditional filipino foods and western affair. nice gym with new high quality equipment (full dumb bell set) with good treadmills and elipticals, i was the only quest in the gym every time i went and the attendant even went out of her way to play the music i liked and cranked it up for me. the lobby is very impressive and always has attractive people smiling and greeting you, even a lady wearing a filipinetta, the traditional filipina dress. great stay, great staff, will stay here again as soon as i can get back to cebu.

One of the best hotel that i've been”

We stayed for 5 nights in this hotel. I was with my husband and my 4 yr old daughter. I can say that we really enjoyed staying at radisson blu cebu. The staff were very friendly and attentive. And Ms. Grace the one who check us in was very nice and accommodating. The room and the bed was big. And the location is accessible to the mall. I didnt regret choosing radisson blu cebu as our home for 5 days. Overall, I would stay there again because the service and facilities exceeded my expectations, One of the best Hotel in cebu!..

2nd best hotel on our trip”

I would rank the Radisson Blu Hotel Cebu as the 2nd best bargain of our trip. The location is fantastic and about a 2 minute walk to the super mall. The hotel is classy, the rooms are very comfortable (although starting to look a bit dated), the staff is friendly and efficient, and the breakfast is very good. The pool area and grounds are also real nice. Very affordable for a 5 star hotel, but they have a lot of work to do to match the luxury and pricing of the Crimson hotel we stayed at. Overall I would say you can't go wrong staying at the Radisson Blu Hotel Cebu. 8 out of 10 points, with the Crimson being a perfect 10...

HOME...HOSPITALITY...EXCEPTIONAL SERVICE”

RADISSON blu is like a family to us.The personnel in each department always wear a sincere smile and willingness to serve beyond your expectation. I was so overwhelmed with the service that I have been recommending this hotel to family,friends and even acquaintances even from the first time we stayed there. I am not easy to please when it comes to SERVICE and CLEANLINESS but Radisson blu NEVER FAIL ME. In almost 2 years time my husband and I choose to stay at Radisson Blu,the recent is the 6th with 10-14 days each time. Staying in a hotel for weeks in a few months? NO OTHER HOTEL IN CEBU That "MAKE EVERY GUEST Feel VERY Taken cared of ...But RADISSON BLU alone!

Radisson Blu Cebu A must stay place ”

My stay at the Radisson Blu Cebu was the most amazing stay yet during my visit in Cebu.. From the moment i arrived there a hotel staff was there to meet me and brought me to the hotel via the hotel chauffeur service as i arrived at the lobby and presented my booking to the front desk. They told me to go straight to the business class lounge for my room booking as i booked a business class suite for my stay.. As i checked in at the business class lounge the staff asked for my booking and invited me at the dining area of the lounge for some snacks and sandwiches. She did all the processing while i enjoyed my light snack..then she gave me the room key.. The room is so nice.. high-speed internet access... Really worth every peso paid for.....

Great service and facilities”

We enjoyed staying for 3 nights at Radisson Blu Cebu. We were really amazed by the staff and service. I unfortunately got sick during my stay and a nurse even came to check on me. All the services were great from restaurant, to concierge. The room was very big. The facilities, pool, garden are very beautiful. The breakfast buffet has a great choice. The location is convenient to visit Cebu city, or the mountain and close to the airport and Mactan as well. Only negative points were: the hotel is close to the piers and construction and traffic so the pool is quite noisy. The bathroom amenities are just standard. The breakfast buffet could do with more local, home made products and avoiding cheap products like the glucose syrup jams.

Service With A Heart!”

It's our 7th stay for a 10-14 days each time in two years period.NEVER been disappointed. I recommend this Hotel for EVERYBODY whom enjoys LUXURY WITHOUT having to spend your fortune for a PLACE YOU CAN CALL A SECOND HOME . sTAFF are very Attentive,trained WELL and Radisson BLU has been our ONLY HOTEL to stay with in Cebu BECAUSE THEY don't give you just good service but GO BEYOND EXPECTATION,THEY ALWAYS GIVE YOU EXCEPTIONAL SINCERE SERVICE REGARDLESS OF WHICH DEPARTMENT You may go... Richard,Kent,Dazzle and the company from Feria Restaurant completes Our breakfast each day with their very welcoming smile each morning.I LOVE THE FRUITS they prepare for me and my husband.THEY are people with the heart to serve . KUDOS TO ALL OF YOU ,especially to the Supervisor of CONCIERGE whom arranged our transpo from the Cebu Airport to the hotel when there was a flood and getting a ride was a great challenge. Glaiza AND Denise a Overwhelmingly helpful.I wish If these employees can be given a PROMOTION for they are PASSIONATE with their Job and VERY ACCOMODATING.

Simply amazing!”

Simply amazing, me and my girlfriend had a wonderful experience in Radisson Blu. This is because the staff is extremely friendly, very accommodating and always eager to help. The rooms are very clean and are very presentable overall. The location is perfect (it's right next to the SM mall). The food is very tasty and I must recommend 'Feria' the restaurant which is located on the ground floor simply because the prices are very affordable and yet you are going to be presented with amazing variety of food (European, Asian as well as Filipino dishes are available). They also have a very impressive pool and outside bar (and an bar inside as well) where you can relax. The room service is superb which is something we value highly. They also have a gym but I must admit we haven't used it but I bet it has everything which you might need. Lastly, they also have great massage service which again is very reasonably priced. So if you are coming to Cebu you simply must stay in Raddison Blu, I know we will next time we are coming here.

True Blu Radisson in Cebu”

Staying at Radisson Blu hotel in Cebu is truly a unique experience. I checked-in exactly at the time of arrival that I've indicated on my online booking. Staffs are very accommodating and greeting with smiles. Upon entering their superior room is the cleanliness and freshness you can see and smell. Room amenities are very good, and I would like to commend highly the presence of iron and ironing board for clothes, so no need to avail of extra pay service for ironing clothes. ( You cannot see these two amenities in many hotels.) Breakfast buffet in Feria restaurant is one of the best in Cebu. Freshly prepared, with wide array of foods and desserts. Supposedly, check-out time is at 12nn the next day, but my flight is half pas six in the evening at the same day. Thankfully, hotel's pool and bar manager April Valerio helped me at the reception to extend my stay for 2 liberal hours. Definitely will go back and stay to this grandiose hotel. 5-star rating.