Radisson Blu Hotel, Lucerne
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Standard Guest Room - Bathroom Radisson Blu Hotel, Lucerne
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8.0
Excellent
/10
(78 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location - 530 meters to the beach
Parking
Available
  • Hauptbahnhof170 m
  • University of Lucerne240 m
  • Permanence Medical Center Luzern300 m
  • Post Office320 m
  • Kultur und Kongresszentrum & Kunstmuseum340 m
  • Luzern Train Station340 m
  • Sammlung Rosengart530 m
  • Ufschott Beach620 m
  • The Chapel Bridge630 m
  • Kapellbrücke640 m
  • Free Wi-Fi

    Radisson Blu Hotel, Lucerne

    Inseliquai 12, Luzern Metro Area, Luzern, Switzerland, CH-6005 - See map
    "We had the most wonderful stay here, the room was great, the people were even better!"
    Puja - August 1, 2018
    Exceptional reputation
    Recommended by 90% of guests
    Excellent cleanliness
    8.3 rating for cleanliness
    • 350 meters to public transportation

    • 530 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Value for money7.5
    Location rating8.6
    Nearest airportEmmen Airport (EML)
    Distance to airport5.0 km

    Rooms available at Radisson Blu Hotel, Lucerne

    Standard Guest Room
    Standard Guest Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower and bathtub
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Standard Guest Room Lake View
    Standard Guest Room Lake View
    ...
    • Room size: 28 m²/301 ft²
    • Lake view
    Enter dates to see prices
    Business Class Room
    Business Class Room
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • City view
    • Non-smoking
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Suite with View
    Suite with View
    ...
    • Bathtub
    • 1 queen bed
    Enter dates to see prices
    Premium Room with View
    Premium Room with View
    ...
    • Shower
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Balcony/terrace
    • Shower
    • 4 single beds or 1 king bed...
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Smoking allowed
    • Shower and bathtub
    Enter dates to see prices
    Junior Suite Sea View
    Junior Suite Sea View
    ...
      Enter dates to see prices
      Lake View Suite
      Lake View Suite
      ...
        Enter dates to see prices

        What people love about Radisson Blu Hotel, Lucerne

        • 10.0
          Exceptional
          Bathroom

          "The toilet room was spacious."

          Tze S.

          |

          April 16, 2018

        • 7.6
          Very good
          Staff 

          "The staffs are friendly."

          Wee P.

          |

          April 15, 2018

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        More about Radisson Blu Hotel, Lucerne

        More about Radisson Blu Hotel, Lucerne

        9.6
        Exceptional

        "Very comfortable, clean and friendly staff."

        Margaret

        |

        April 3, 2018

        An overview

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        Most talked about facilities

        Housekeeping
        5 mentions
        Breakfast
        3 mentions
        Food & Dining
        1 mention
        View
        1 mention

        What they offer

        10.0
        Exceptional
        Cleanliness

        "The room is clean and facility is complete"

        Sutarno

        |

        March 5, 2018

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        Asian
        Continental
        Vegetarian
        Gluten-free

        Restaurants on site

        LUCE Restaurant
        Cuisine:International, Local
        Menu:Buffet, A-la-carte

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Radisson Blu Hotel, Lucerne from real guests

        Overall rating
        8.2
        Excellent
        From 1536 reviews
        Provided by verified guests of
        Agoda Reviews (78)Booking.com Reviews (1456)
        Rating via Agoda8.0
        /
        10
        Cleanliness8.3
        Facilities7.5
        Location8.6
        Service7.9
        Value for money7.5
        High score for Luzern
        Rating
        9+ Exceptional (12)
        8-9 Excellent (6)
        7-8 Very Good (7)
        6-7 Good (3)
        <6 Below Expectation (7)
        Time of the year
        Mar - May (6)
        Jun - Aug (17)
        Sep - Nov (7)
        Dec - Feb (5)
        All guests (78)
        All room types
        All languages
        Showing 35 verified guest comments
        12
        2.0
        yunjie from China
        Business traveler
        Standard Guest Room
        Stayed 1 night in October 2019

        terrible experience”

        When I was taking a shower and just putting shampoo on my head, the hot water stopped. One and a half hour later, the hotel still said that they were trying to fix it and didn't know the reason. I even didn't receive an apology and had no idea how long to wait for the luxury hot water. It's a terrible experience and I won't choose Radisson any more.

        Reviewed October 04, 2019
        9.2
        Exceptional
        Karen from Singapore
        Couple
        Superior Room
        Stayed 3 nights in September 2019

        Exceptional”

        Clean room , friendly receptionist and location to train station is near..

        Reviewed September 20, 2019
        8.8
        Excellent
        David from United States
        Couple
        Premium Room with View
        Stayed 3 nights in September 2019

        Nice hotel but the "Premium Room with View" doesn't have a view”

        This is a nice, clear, modern hotel at a convenient location with friendly staff. However, we felt it's over-priced, especially the "Premium Room with View" we got is at the corner of the hotel - it has a clear and panoramic view of the trains and train tracks of the main station but not really a view of the lake (very different from what the photos show on the website). It is a pity that we stayed in the hotel for 3 nights yet the staff could only give us a room with an inferior view during the entire stay.

        Reviewed September 17, 2019
        6.4
        Good
        Wai from Hong Kong
        Family with young children
        Standard Guest Room
        Stayed 2 nights in August 2019

        Big room and clean”

        Big room, clean, need 5-10min walls from train station. We need to walk 10 upstairs to my room with my luggage.

        Reviewed August 22, 2019
        6.8
        Good
        Jindarat from Thailand
        Group
        Standard Guest Room
        Stayed 1 night in June 2019

        Staff is not nice”

        Staff is not nice, no free bottle of water provided, good location that near train station.

        Reviewed August 16, 2019
        7.6
        Very good
        Bandana from India
        Family with teens
        Standard Guest Room
        Stayed 2 nights in July 2019

        Very good”

        The hotel is linked with the station by a walk way. Takes less than 5mins to reach hotel from platform 14.

        Reviewed July 21, 2019
        8.8
        Excellent
        Alberto from Philippines
        Family with teens
        Superior Room
        Stayed 3 nights in July 2019

        Good ”

        5 minutes walk from city Center , very accommodating staff to help you advice on location trips, tours, directions . Henrique was very good. Has facilities like gym with a very good view of alps and sauna and steam bath... clean! Good breakfast buffet...

        Reviewed July 11, 2019
        3.6
        RAHUL from India
        Couple
        Standard Guest Room
        Stayed 3 nights in June 2019

        Pathetic service very dissapointed”

        Ac is not working in the hotel

        Reviewed July 02, 2019
        8.0
        Excellent
        Phan from Singapore
        Family with young children
        Standard Guest Room
        Stayed 3 nights in June 2019

        Location of the hotel”

        Location is good, very near to the train.

        Reviewed June 28, 2019
        8.4
        Excellent
        LEE from Singapore
        Family with teens
        Standard Guest Room
        Stayed 2 nights in June 2019

        Great location and nice hotel”

        Pros: Great location next to station Good service (but you need to reply my emails earlier! ) Good breakfast Nice room Cons: Too crowded with loud tourists in group tours

        Reviewed June 26, 2019
        9.6
        Exceptional
        amornthep from Thailand
        Couple
        Business Class Room
        Stayed 3 nights in January 2019

        Excellent”

        Very helpful staff especially miss phosri, the thai receptionist . Rooms was excellent. Breakfast was good. Modern lobby. We would highly suggest this property.

        Reviewed January 25, 2019
        10.0
        Exceptional
        MYUNGCHUL from South Korea
        Family with young children
        Standard Guest Room
        Stayed 1 night in January 2019

        It was awesome place”

        CLEAN, LOCATION, SERVICE. All kinds of thing's perfect. Very good

        Reviewed January 21, 2019
        9.2
        Exceptional
        Davy from Indonesia
        Couple
        Standard Guest Room
        Stayed 1 night in January 2019

        Great location, great rooms and great drinks at the bar”

        Reception asked us to move to another room as we made 2 different bookings for the 4 nights we stayed there. It caused inconvenience for us who are not light travellers

        Reviewed January 11, 2019
        10.0
        Exceptional
        Rosfaliza from Singapore
        Family with young children
        Premium Room with View
        Stayed 3 nights in November 2018

        Exceptional”

        fantastic

        Reviewed November 23, 2018
        4.8
        Vinit from India
        Family with teens
        Superior Room
        Stayed 2 nights in October 2018

        The rooms were not kept properly . Towels were missing . Normal toiletries were not there.”

        One has to call no of times to get things done. Breakfast items used to be over and staff hardly monitored. Not worth the money

        Reviewed October 07, 2018
        10.0
        Exceptional
        Puja from United States
        Family with young children
        Standard Guest Room
        Stayed 2 nights in July 2018

        excellent stay”

        we had the most wonderful stay here, the room was great, the people were even better! very helpful and sooo nice. they really made our stay the best possible experience.

        Reviewed August 01, 2018
        6.8
        Good
        saiful from Australia
        Family with young children
        Standard Guest Room
        Stayed 2 nights in July 2018

        poor service, staff not professional”

        i booked room with 2 kids and paid through agoda. i was informed that they have a system failure with agoda and they charged me 80 Swiss frank extra per night for extra bed although i paid for 4 person already through agoda. the staff supposed to send the extra bed forgot about it, then i called reception, no answer!! i had to go down to reception to get the extra bed. so unprofessional.

        Reviewed July 31, 2018
        4.8
        Varsha from United States
        Family with teens
        Standard Guest Room
        Stayed 3 nights in July 2018

        Horrible service!”

        We got a room for 2 instead of 4 people. The hotel kept arguing that it's Agoda's fault instead of accepting responsibility. We had 2 other families with us and all the room reservations were messed up. Although our confirmation showed 3 rooms with 4 people in each, they kept arguing that the room given to us is what was reserved. No remorse from them - just constant argument! Although they gave an additional room, it still wasn't enough to accommodate everyone and families were split. Obviously we didn't pack to have families separated and so it was just a pure mess. You would think they would provide some sort of compensation but instead they wanted to charge us for the extra room. I need to call Radisson to get this straightened.

        Reviewed July 25, 2018
        8.0
        Excellent
        Aakash from India
        Couple
        Standard Guest Room
        Stayed 2 nights in April 2018

        Very good”

        Considering the no. Of Indians visiting the place I am sure demand for vegan food must also be high... restaurant provides very less options for vegan. Rooms and location are good no doubt.

        Reviewed May 04, 2018
        10.0
        Exceptional
        Tze from Hong Kong
        Family with young children
        Standard Guest Room
        Stayed 1 night in April 2018

        Excellent Unobstructed View”

        We stayed at the uppermost floor of the hotel and it offered a big balcony with magnificent view of a green and the air traffic . The toilet room was spacious. The overall impression was really unforgettable.

        Reviewed April 16, 2018
        12
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        Radisson Blu Hotel, Lucerne
        |Excellent 8.0
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        • Excellent location
        • Lake Lucerne
        • Luzern Train Station is within 0.34 km