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Radisson Collection Hotel Moscow
Radisson Collection Hotel Moscow
Radisson Collection Hotel Moscow
Radisson Collection Hotel Moscow
Radisson Collection Hotel Moscow
Radisson Collection Hotel Moscow
Radisson Collection Hotel Moscow

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9.2

Exceptional

5,963 reviews

5,963 reviews

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9.2

Exceptional

Location rating score

Exceptional location - 2.17 kilometers from city center
Parking
FREE
Popular landmarks
Kremlin Walls and Towers 2.5 km
Armoury Chamber 3.0 km
The Moscow Kremlin 3.2 km
Bolshoi Theatre 3.3 km
Red Square 3.5 km
GUM 3.5 km
State Tretyakov Gallery 3.6 km
Saint Basil's Cathedral 3.6 km
Gorkiy Central Park of Culture and Recreation 3.7 km
Tsaritsyno Museum-Reserve 17.3 km
Nearby landmarks
Diorama of the Moscow Center 20 m
Hotel Ukraine 20 m
Statue of Taras Shevchenko 80 m
Alla and Alexander Gallery 390 m
Football Arena Europe 450 m
White House 610 m
Trekhgornaya Manufactory 610 m
Genre Art Gallery 640 m
World Trade Centre 670 m
Probka 680 m

Radisson Collection Hotel Moscow

2/1 Building 1, Kutuzovsky Prospect, Western Surburbs, Moscow, Russia, 121248 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Western Surburbs part of Moscow, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Red Square. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

880 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "COVID-19 Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Moscow every 5 minutes on Agoda.com
Value for money8.7
Distance to city center6 km
Location rating9.2
Nearest airportSheremetyevo International Airport (SVO)
Distance to airport25.5 km

Rooms available at Radisson Collection Hotel Moscow

Excellent
Room comfort & quality

9

Suite
...
  • Room size: 65 m²/700 ft²
  • Courtyard view
  • 2 single beds and 1 king be...
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Collection Superior Room
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 2 single beds or 1 king bed
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Collection Executive Room - Lounge Access
...
  • Room size: 36 m²/388 ft²
  • Courtyard view
  • 1 king bed
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Collection Superior Room - City View
...
  • Room size: 34 m²/366 ft²
  • River view
  • 1 king bed or 2 single beds
Enter dates to see prices
Collection Premium Room
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 king bed or 2 single beds
Enter dates to see prices
Individual Room
...
  • Room size: 24 m²/258 ft²
  • Courtyard view
  • 1 single bed
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Presidential Suite
...
  • Garden view
  • Shower and bathtub
  • 1 king bed
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Romantic Suite
...
  • Room size: 95 m²/1023 ft²
  • Garden view
  • 1 king bed
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Family Suite
...
  • 2 king beds
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Executive King Room
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Radisson Collection Hotel Moscow?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Radisson Collection Hotel Moscow?

Radisson Collection Hotel Moscow is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 4000 RUB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Radisson Collection Hotel Moscow also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Radisson Collection Hotel Moscow has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 2300 RUB per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Moscow with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Radisson Collection Hotel Moscow?

Wake up to a great buffet breakfast at Radisson Collection Hotel Moscow. There's an additional charge of 3050 RUB for adults and 1525 RUB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Radisson Collection Hotel Moscow?

Radisson Collection Hotel Moscow features on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Radisson Collection Hotel Moscow?

Your special occasion or event can be hosted at one of the Radisson Collection Hotel Moscow's versatile venues.

Can business events be hosted at Radisson Collection Hotel Moscow?

All available venues come in different styles and sizes and can accommodate up to 380 people.

What is the smoking policy at Radisson Collection Hotel Moscow?

Radisson Collection Hotel Moscow does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Radisson Collection Hotel Moscow?

The closest train, metro, or bus station to Radisson Collection Hotel Moscow is Kiyevskaya Metro Station (Filyovskaya Line), 880 m away.

What restaurants are nearby Radisson Collection Hotel Moscow?

Restaurants including Mercedes Bar, Trubadur and Takasa - The Ginza Project are popular in Radisson Collection Hotel Moscow’s neighborhood which is known as Western Surburbs.

What popular shopping places are close to Radisson Collection Hotel Moscow?

Shopping options in Radisson Collection Hotel Moscow’s Western Surburbs neighborhood include Alla and Alexander Gallery, Evropeysky Shopping Centre and European Mall (Evropeisky).

What are popular attractions near Radisson Collection Hotel Moscow?

Radisson Collection Hotel Moscow’s location in the Western Surburbs neighborhood makes it close to famous attractions including Victory Park, Musée de la Grande Guerre Patriotique and Diorama of the Moscow Center.

What popular beaches are close to Radisson Collection Hotel Moscow?

Radisson Collection Hotel Moscow’s Western Surburbs neighborhood also includes Meshherskoye.

What popular natural sightseeing spots are close to Radisson Collection Hotel Moscow?

Radisson Collection Hotel Moscow’s nearby natural sights include Vorobyovy Gory Lift, Memorial Synagogue at Poklonnaya Hill and Memorial Mosque On Poklonnaya Hill located in the same Western Surburbs area.

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Explore the neighborhood

What people love about Radisson Collection Hotel Moscow

  • 10

    Exceptional

    "Super new gym with a swimming pool"

    nimrod

    |

    January 15, 2021

  • 9.2

    Exceptional

    "Great view."

    Jarrah

    |

    December 1, 2019

  • 10

    Exceptional
    Staff 

    "Everything was Wonderful location ,services , staff, food, cleaning, room size."

    Abdulhakim

    |

    August 17, 2019

Overall rating:

9.2

Exceptional
5,963 reviews
Cleanliness
9.7
Facilities
9.2
Location
9.2
Read all reviews >
More about Radisson Collection Hotel Moscow

More about Radisson Collection Hotel Moscow

Radisson Collection Hotel Moscow

Wake up to the wonder of Moscow with a stay at Radisson Collection Hotel Moscow, located only minutes from the heart of the city.
The range of services provided by Radisson Collection Hotel Moscow ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Moscow.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Radisson Collection Hotel Moscow are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker and mini bar in some rooms.
Radisson Collection Hotel Moscow also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Radisson Collection Hotel Moscow is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's karaoke rooms, bar and nightclub.
Radisson Collection Hotel Moscow lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage, hot tub, salon, solarium, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like the non-motorized water sports. In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Have some relaxing fun with family and friends at the library.
Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

There are many attractions to discover within close proximity to Radisson Collection Hotel Moscow. Engage in the city's best art at The Moscow Kremlin located 3.2 km away, where you can learn about the local art scene and buy original works. One of the city's most iconic and famous buildings is GUM, located 3.4 km away.

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Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

Food & Dining

1 mention

Breakfast

1 mention

View

1 mention

Languages spoken

  • English
  • Arabic
  • Bulgarian
  • Chinese [Mandarin]
  • French
  • German
  • Greek
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • Sauna
  • Solarium
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Hair salon
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • Accessible by elevator
  • Adapted bath
  • Adapter
  • Air purifier
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Board games/puzzles
  • Books/DVDs/music for children
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Heating
  • High chair
  • Hypoallergenic
  • Individual air conditioning
  • Iron and ironing board
  • Laptop safe box
  • Linens
  • Lock box in room
  • Mini bar
  • Mobile hotspot device
  • Phone
  • Pool facilities
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Soundproofing
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Wine glasses
Food and dining
Restaurants on site

"Веранда"

  • Cuisine: European
  • Menu: A-la-carte

Tatler

  • Cuisine: European, Japanese
  • Menu: Buffet

Farsi

  • Cuisine: Middle Eastern
  • Menu: Buffet

BUONO

  • Cuisine: Italian
  • Menu: Buffet

Soluxe Club

  • Cuisine: Chinese
  • Menu: Buffet

il Forno

  • Cuisine: Italian
  • Menu: Buffet

Erwin. РекаМореОкеан

  • Cuisine: Mediterranean
  • Menu: Buffet

Marani

  • Cuisine: Russian
  • Menu: Buffet

CHEF steak&bar

  • Cuisine: European, Steakhouse, Turkish
  • Menu: Buffet

Matryoshka

  • Cuisine: Russian
  • Menu: Buffet

Lobby Bar

  • Cuisine: European
  • Menu: Buffet

Ресторан Клубного этажа

  • Cuisine: European
  • Menu: Buffet, A-la-carte

Mercedes Bar

  • Cuisine: European, Japanese, Sushi
  • Menu: Buffet

Караоке Трубадур

  • Cuisine: Italian, Japanese
  • Menu: Buffet

Grammy`s

  • Cuisine: European
  • Menu: Buffet

ТОТОРО

  • Cuisine: Japanese, Sushi
  • Menu: Buffet
Location
2/1 Building 1, Kutuzovsky Prospect, Western Surburbs, Moscow, Russia, 121248
Exceptional
Location

9.2

Airports

  • Sheremetyevo International Airport (SVO)
    25.5 km 43 min drive
  • Ostafyevo International Airport (OSF)
    26.9 km

Public transportation

  • Kiyevskaya Metro Station (Filyovskaya Line)
    880 m
  • Ulitsa 1905 Goda Metro Station
    1.5 km

Hospital or clinic

  • Lik
    980 m

Shopping

  • Central Children's Store
    3.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Kremlin Walls and Towers
    2.5 km
  • Armoury Chamber
    3.0 km
  • The Moscow Kremlin
    3.2 km
  • Bolshoi Theatre
    3.3 km
  • Red Square
    3.5 km
  • GUM
    3.5 km
  • State Tretyakov Gallery
    3.6 km
  • Saint Basil's Cathedral
    3.6 km
  • Gorkiy Central Park of Culture and Recreation
    3.7 km
  • Tsaritsyno Museum-Reserve
    17.3 km

Nearby landmarks

  • Diorama of the Moscow Center
    20 m
  • Hotel Ukraine
    20 m
  • Statue of Taras Shevchenko
    80 m
  • Alla and Alexander Gallery
    390 m
  • Football Arena Europe
    450 m
  • White House
    610 m
  • Trekhgornaya Manufactory
    610 m
  • Genre Art Gallery
    640 m
  • World Trade Centre
    670 m
  • Probka
    680 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 4 year(s).

Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 5 years old will receive breakfast free of charge.
  • Children 6-12 years old will be charged RUB 1400 for breakfast per day.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee4000 RUB
  • Distance from city center6 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)3050 RUB

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors34
  • Number of restaurants12
  • Number of rooms 501
  • Room voltage220
  • Year property opened1957
  • Most recent renovation2011

Parking

  • Daily parking fee2300 RUB
Property announcements

Please note that children older 15 y.o are allowed to the swimming pool.

COVID-19 Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Radisson Collection Hotel Moscow from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.7
Facilities9.2
Location9.2
Room comfort and quality9.0
Service8.8
Value for money8.7
High score for Moscow
Rating
9+ Exceptional (25)
8-9 Excellent (3)
7-8 Very Good (5)
6-7 Good (1)
<6 Below Expectation (4)
Time of the year
Mar - May (9)
Jun - Aug (8)
Sep - Nov (6)
Dec - Feb (15)
All guests (134)
All room types
All languages

Show reviews that mention 

Showing 38 verified guest comments
12
8.7
Excellent
kieron from United Kingdom
Solo traveler
Collection Superior Room
Stayed 4 nights in July 2015

Great hotel whilst the Rubel is low”

The staff, the gym and Spa and the rooftop Italian Restaurant and cocktail bar

The hotel is great although my 4 day stay was unfortunately marred by a Yandex taxi and staff security at Soho Rooms nightclub stealing my mobile phone, expensive designer glasses and a reasonable amount of cash. On my return to the hotel, the staff called the police and they came swiftly to make a statement (I'd waited an hour outside Soho Rooms and called 3 times but no officers came... I'll let you make your own minds up as to why that didn't happen!). Later, a very honest police officer told me personally, little will be done about the offence as the Mafia who own Soho Rooms actually own the police!! My advice is, DO NOT GO ANYWHERE NEAR SOHO ROOMS and do not show high value currency notes to ANYBODY. The taxi drivers, security staff and, dare I say, the police in that particular jurisdiction are all in cahoots with each other. No doubt The following day I had to go to the Police station to make a further statement but I needed to take my own interpreter as the police could not provide an English speaking officer to assist with my report. Maria Kushch who works on reception was incredibly helpful. She was genuinely concerned about my wellbeing and safety and went above and beyond her duty to make sure I was looked after. She arranged for a colleague to accompany me to the station as well as calling a few hours later to make sure I was safe and well and was still on time to make my return flight home. My only complaint would be that the room service menu and food is outrageously priced and should be avoided at all cost. Make sure you eat elsewhere if you get hungry. With all that said, it's a beautiful hotel and should be taken advantage of whilst it's more cost effective to stay there in these current times. I'd like to thank Maria once again for her kind assistance. A real genuine, lovely member of staff.

Reviewed July 21, 2015

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Dear kieron, Thank you for choosing Radisson Royal Hotel, Moscow, for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Royal Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager

Responded June 14, 2018
Radisson Collection Hotel Moscow
10.0
Exceptional
Anna from Hong Kong SAR, China
Couple
Collection Superior Room
Stayed 1 night in July 2019

Fantastic hotel ”

It’s our favorite hotel in moscow now :) great cozy rooms, amazing facilities, lots of walking area around, we loved it!

Reviewed July 30, 2019

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Dear Anna, Thank you for choosing Radisson Collection Hotel, Moscow, for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Collection Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager

Responded August 28, 2019
Radisson Collection Hotel Moscow
8.8
Excellent
Noe from United Arab Emirates
Couple
Collection Superior Room
Stayed 2 nights in August 2019

Prizie experience”

Iconic Luxury hotel, expensive experience to try once,. Very nice rooms, but... disappointing quality of mattresses for the standards of this hotel, not bad but if you have back problems you will notice more. The bathrobes design seemed to be taken from sanatoriums, starting with the depressing color. And in the shower the water temperature goes on a cycle on its own, from the temperature that you set up to hot or very hot and back. It sounds picky but for such a hotel your expectations are that the place should have high standards in every corner. Get ready to open the wallet, no matter what corner you visit, it is prizie.

Reviewed August 06, 2019

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Dear Noe, Thank you for choosing Radisson Collection Hotel, Moscow, for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Collection Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager

Responded August 28, 2019
Radisson Collection Hotel Moscow
10.0
Exceptional
nimrod from Israel
Family with young children
Collection Superior Room
Stayed 2 nights in January 2021

Great location, great facilities, amazing breakfast ”

Been to this hotel few times Never disappointed. Great place Amazing view One of the best breakfast an hotel can have . Super new gym with a swimming pool

Reviewed January 15, 2021

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8.0
Excellent
Alex from United Kingdom
Couple
Collection Superior Room
Stayed 1 night in October 2015

Majestic”

Architecture, food, room

We took a short weekend break here and were pleasantly surprised. It's all a bit to 'gold' for me and garish in some ways with the decor but in general it was all to a high standard and the building/architecture is spectacular. The pool and spa were nice but not very personal, checkin was delayed and they made us wait for over an hour with no apologies. The room itself was nice and cosy (standard double). You should ask for a room on a high floor overlooking the river if possible. All around pretty good.

Reviewed December 27, 2015

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Dear Alex, Thank you for choosing Radisson Royal Hotel, Moscow, for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Royal Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager

Responded June 14, 2018
Radisson Collection Hotel Moscow
10.0
Exceptional
Sandra from Australia
Couple
Collection Superior Room
Stayed 1 night in August 2019

Excellent”

Wonderful hotel, friendly staff and great location

Reviewed August 11, 2019

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Dear Sandra, Thank you for choosing Radisson Collection Hotel, Moscow, for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Collection Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager

Responded August 28, 2019
Radisson Collection Hotel Moscow
9.2
Exceptional
Jarrah from Kuwait
Solo traveler
Individual Room
Stayed 4 nights in November 2019

Great hotel.”

The building is amazing and it’s a piece of art. The rooms and furniture is a little bit old. Great view... the center is 10 mins away.

Reviewed December 01, 2019

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10.0
Exceptional
Abdulhakim from United Arab Emirates
Couple
Collection Superior Room
Stayed 2 nights in August 2019

92”

Everything was Wonderful location ,services , staff, food, cleaning, room size. Only need to change the pillow of the bed.

Reviewed August 17, 2019

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Dear guest, Thank you for choosing Radisson Collection Hotel, Moscow, for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Collection Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager

Responded August 28, 2019
Radisson Collection Hotel Moscow
7.2
Very good
Jungkwan from South Korea
Solo traveler
Collection Superior Room
Stayed 3 nights in March 2019

Everything are perfect except the option”

Beautiful building, good location, nice interior and perfect facilities. Only one horrible thing was that I reserved 'River View' and pay more money for it ALREADY via Agoda, however I stayed at 'Courtyard View' room and they just said they were sorry and I had to pay more money if I wanted to stay at 'River View' room. Saying SORRY seems to be the super solution for every exceptions. Anything others were so perfect, so I'll never reserve 'River View' here.

Reviewed April 03, 2019

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Dear guest, Thank you for choosing Radisson Collection Hotel, Moscow, for your feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We regret to learn that you were not fully satisfied with the view from the window and apologize for any inconveniences. We sincerely hope to welcome you again on your next visit at Radisson Collection Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager

Responded April 29, 2019
Radisson Collection Hotel Moscow
6.0
Julius from Germany
Couple
Collection Superior Room - City View
Stayed 2 nights in February 2020

Above average”

The Service was the worst I've ever experienced in a five star hotel. No one seemed to care whats going on. Also very unfriendly.

Reviewed February 27, 2020

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10.0
Exceptional
avi from Israel
Couple
Collection Superior Room
Stayed 4 nights in December 2018

Fabulous hotel. The best ”

Every thing was perfect except the expensive breakfast

Reviewed January 08, 2019

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Dear guest, Thank you for choosing Radisson Royal Hotel, Moscow, for your stay and leaving such a positive feedback! We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Royal Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager

Responded January 28, 2019
Radisson Collection Hotel Moscow
6.4
Good
Roostam from Israel
Couple
Collection Superior Room - City View
Stayed 1 night in August 2019

Very bad service and courtesy. ”

I booked king bed non-smoking room and got twin beds smoking. The stuff didn’t care, didn’t provide replacement or upgrade or any other solution and was quite unpleasant on this. It ruined the stay.

Reviewed August 17, 2019

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Dear guest, Thank you for choosing Radisson Collection hotel, Moscow, and for your feedback. Please also accept our special thanks for the positive comments regarding our property. We try our best to meet the expectations and demands of all of our guests, and comments like yours inspire us to work with even better enthusiasm and passion! Thank you for leaving some comments about our breakfast in Veranda restaurant and also about Collection Wellness Club. It is very important for us to improve our service. Please accept our sincerely apologies for any inconveniences if you had it. It would be true honor for us to welcome you back in Radisson Collection Hotel, Moscow! Best Regards, Stanislav Kondov General Manager

Responded August 28, 2019
Radisson Collection Hotel Moscow
2.8
Kok from Singapore
Family with teens
Collection Superior Room
Stayed 2 nights in July 2018

Very poor service, bad staff attitude and fraudulent charges!”

Looks grand from the outside but rotten to its core! Firstly, no one came up to us or greeted us as my son and I first walked into the hotel with our two big suitcases, even though there were bellboys standing around, pretending they didn’t see us or something. The mini-fridge in the room was completely filled up with cans of drinks which will electronically trigger a sale when removed. I had wanted to chill my milk in the fridge but was told that the mini-fridge was only meant for peddling their beverages and not for guest’s personal use! Their so-called “One Touch Service”. which was anything but. The 3 times I called to ask for a bucket of ice I was transferred to Room Service where I had to repeat my request every time. On my second request for the ice, I was told I would be charged 200 roubles for each delivery to the room, which I reluctantly accepted. Upon check out, I was told I’d be charged 5,000 roubles for a bottle of champagne I neither ordered nor received!

Reviewed July 22, 2018

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Dear Mr. Kok! Thank you so much for choosing Radisson Royal Hotel, Moscow. We appreciate you taking the time to share your impressions regarding your recent stay with us. On behalf of our entire staff here at the Radisson Royal Hotel, Moscow we apologize for the concerns you have had about your experience at the hotel during your last stay. Definitely, it is not our usual level of service which we provide to our guests. Please, be sure that all necessary trainings for the employees will be done. We appreciate your feedback and will use it to adjust our operations, and we really hope that upon your next visit, we can meet and exceed your expectations. Best Regards, Stanislav Kondov General Manager

Responded July 24, 2018
Radisson Collection Hotel Moscow
10.0
Exceptional
Maxim from Russia
Solo traveler
Individual Room
Stayed 3 nights in February 2021

Super all”

Wanna always come back

Reviewed February 19, 2021

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7.6
Very good
mordekhai from United Kingdom
Solo traveler
Collection Superior Room
Stayed 3 nights in November 2018

Very good”

Staff is not nice & kind at reception His name georg

Reviewed November 29, 2018

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Dear guest, Thank you for choosing Radisson Royal Hotel, Moscow, for your stay and leaving such a positive feedback! We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Royal Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager

Responded January 28, 2019
Radisson Collection Hotel Moscow
10.0
Exceptional
Dr.Ralf from Germany
Group
Collection Executive Room - Lounge Access
Stayed 4 nights in December 2019

Super chick, super service 24 Stunden am Tag , alles perfekt”

Wenn es von perfekt einen Superlativ geben würde, dann trifft er für das Hotel zu

Reviewed January 03, 2020

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9.2
Exceptional
Robert from Austria
Family with young children
Collection Superior Room
Stayed 4 nights in December 2017

Alles Bestens!”

Tolles Frühstück, schöne Ambiente, sehr schöne Aussicht, gute Restaurants im Hotel und gleich in der Nähe (vor allem Erwin). Lage zentral, allerdings nicht wirklich geeignet für unmittelbare Spaziergänge. Man braucht Auto/Taxi.

Reviewed January 02, 2018

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Dear Robert, Thank you for choosing Radisson Royal Hotel, Moscow, for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Royal Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager

Responded June 14, 2018
Radisson Collection Hotel Moscow
9.2
Exceptional
EUN from Russia
Solo traveler
Individual Room
Stayed 14 nights in October 2020

깨끗하고 편리해요”

누구나 알고 있는 호텔이라 찾기 쉽고 러시아의 분위기를 느낄 수 있습니다. 직원분들 표정이 아주 친절하지는 않지만 불편한 정도는 아닙니다.

Reviewed October 19, 2020

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7.2
Very good
Seyoung from Uzbekistan
Family with young children
Collection Superior Room
Stayed 2 nights in January 2019

너무 기대는 하지 마세요”

이름만큼 기대하고 갔습니다만 엄청 친절하고 서비스가 좋다고 느끼지는 못했습니다. 예를 들어 수건과 어매니티를 요구했어요 2박을 했기에. 그런데 샴푸랑 린스를 몇개 가지고 와서 내 손에 쥐어주고 가더이다. 돌아서 생각하니 이름있는 ㅇ호텔의 서비스는 아닌것같았습니다. 엑스트라 이불도 내가 직접 솜과 커버를 끼워서 썼어요. 따로따로 주고 가버린답니다.

Reviewed January 05, 2019

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Dear guest, Thank you for choosing Radisson Royal Hotel, Moscow, for your stay and leaving such a positive feedback! We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Royal Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager

Responded January 28, 2019
Radisson Collection Hotel Moscow
10.0
Exceptional
Sergei from Rwanda
Solo traveler
Collection Superior Room
Stayed 2 nights in January 2022

Exceptional”

Суперски

Reviewed February 03, 2022

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12
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