AIHO Hotel Medan

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

JI.H. Adam Malik No.5, Medan Petisah, Medan, Indonesia, 20114

Highlights

Inside city center

Hotel location is within the city.
Sparkling clean

- Guests have rated this property 9.0/10 on cleanliness

Rooms are very clean, comfy big beds, good AC and Wifi.
Top Value

- Guests rated this property 9.0/10 on value for money

The price you pay and the service in return is exceptional.
Check-in [24-hour]

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Experience elegance at AIHO Hotel Medan, ideal for two travelers. Enjoy uniquely themed rooms and a vibrant rooftop garden for lively evenings. Exceptional karaoke facilities offer endless entertainment, while the serene atmosphere and lush surroundings create a picturesque backdrop for unforgettable adventures. AIHO Hotel Medan, located in the vibrant Medan Petisah area, offers easy access to a variety of eateries, markets, and cultural landmarks. Enjoy luxurious amenities like an indoor pool, massage treatments, and fresh fruits and snacks at the bar. Rooms feature air conditioning, refrigerators, and in-room safes, with some showcasing captivating city views. Nearby attractions include Center Point Mall, Grand Palladium Mall, and the historical Tjong A Fie's Mansion, ideal for travelers seeking shopping, culture, and relaxation. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

5 travelers have booked today.

Location 9.2
Service 9.2
Cleanliness 9.0
Value for money 9.0

Based on 1,773 verified reviews

Location

9.2

Service

9.2

Cleanliness

9.0

Value for money

9.0

Facilities

8.8

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Nearest transportation options

Medan Train Station is within 1.26 km

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Parking
FREE
Popular landmarks
Shri Mariamman Temple
1.2 km
Center Point Mall
1.4 km
Tjong A Fie's Mansion
1.6 km
Rahmat International Wildlife Museum & Gallery
1.7 km
Gunung Timur Temple
1.8 km
Closest landmarks
Plaza Medan Fair
670 m
Grand Palladium Mall
730 m
RSU Tembakau Deli
750 m
Rumah Sakit Putri Hijau
780 m
Putri Hijau Hospital
780 m

Good to know

Value for money9.0
Distance to city center0km
Location rating9.2
Nearest airportKualanamu International Airport (KNO)
Distance to airport23.3 km

Rooms available at AIHO Hotel Medan

Suite Room
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  • Room size: 56 m²/603 ft²
  • City view
  • 2 semi double beds or 1 kin...
Enter dates to see prices
Junior Suite
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  • Room size: 32 m²/344 ft²
  • City view
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 56 m²/603 ft²
  • City view
Enter dates to see prices
Superior Room
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  • Room size: 28 m²/301 ft²
  • City view
  • 2 semi double beds or 1 kin...
Enter dates to see prices
Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 semi double beds or 1 kin...
Enter dates to see prices
Suite Room - Room Only
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  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite Twin
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  • Room size: 32 m²/344 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Suite Room.
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  • Room size: 56 m²/603 ft²
  • City view
Enter dates to see prices
Standard Room
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  • Room size: 28 m²/301 ft²
  • 1 queen bed or 2 single bed...
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Frequently asked questions

Experience your holiday the best way yet with AIHO Hotel Medan's bar and poolside bar readily available right in front of your doorstep for when you need a drink or two.

AIHO Hotel Medan provides airport transfer service upon request with an additional charge of 400000 IDR in local currency. To request, check the box on the booking form just before the payment page.

At AIHO Hotel Medan, customers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

The average travel time to get from AIHO Hotel Medan to the airport is 50 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

The average room rate for AIHO Hotel Medan in the past month is 643457.79 IDR, compared to city's average of 291792.8 IDR.

Enjoy the flexibility of easy payment at AIHO Hotel Medan which accepts up to 8, with payment card options consisting of MasterCard, UnionPay, American Express, Visa, and Cash.

Verified solo travelers that have stayed at this property have given AIHO Hotel Medan an average rating of 8.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given AIHO Hotel Medan an average rating of 8.7. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given AIHO Hotel Medan an average rating of 8.7. You can look up more descriptive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given AIHO Hotel Medan an average rating of 9.1. You can look up on more descriptive customer ratings, and responses for this property down in the review section.

The nearest train, metro, or bus station is Medan Train Station, 1259.55 m away from AIHO Hotel Medan.

AIHO Hotel Medan is situated within Medan Petisah, which makes it suitably close to natural sights including Asam Kumbang Crocodile Farm.

More about AIHO Hotel Medan

More about AIHO Hotel Medan

Experience Modern Comfort at AIHO Hotel Medan

Nestled in the heart of Medan, Indonesia, AIHO Hotel Medan is a luxurious 4-star retreat that promises a perfect blend of modern elegance and exceptional hospitality. With its prime location just 0 kilometers from the bustling city center, guests can easily immerse themselves in the vibrant culture and attractions that Medan has to offer. Whether you're here for business or leisure, this hotel provides an ideal base for exploring the city while enjoying the comforts of a contemporary stay. AIHO Hotel Medan features 139 well-appointed rooms, each designed to offer a serene escape from the lively city outside. Recently renovated in 2020, the hotel boasts modern amenities and stylish decor that cater to the needs of every traveler. Check-in is seamless, starting from 3:00 PM, allowing you to settle in and unwind. For those with early departures, check-out is conveniently set until 12:00 PM, giving you ample time to enjoy your stay. Families will appreciate the hotel's child policy, which allows children aged 6 to 11 to stay free of charge, making it a perfect choice for family getaways. Experience the charm of Medan with a comfortable stay at AIHO Hotel Medan.

Unwind and Indulge: Entertainment Facilities at AIHO Hotel Medan

At AIHO Hotel Medan, guests are invited to experience a delightful array of entertainment facilities designed to ensure relaxation and enjoyment throughout their stay. The hotel's vibrant bar serves as a perfect gathering spot, where you can sip on expertly crafted cocktails or savor a selection of fine wines while mingling with fellow travelers. The ambiance is lively yet comfortable, making it an ideal place to unwind after a day of exploring the rich culture and attractions of Medan. For those seeking rejuvenation, the hotel offers a soothing massage service that promises to melt away stress and tension. Skilled therapists provide a variety of treatments tailored to your needs, ensuring a blissful escape from the hustle and bustle of daily life. Additionally, the beautifully landscaped garden provides a serene environment for leisurely strolls or quiet moments of reflection, allowing guests to connect with nature without leaving the hotel premises. Whether you're looking to socialize, relax, or rejuvenate, AIHO Hotel Medan has the perfect entertainment facilities to enhance your stay.

Unleash Your Energy at AIHO Hotel Medan's Sports Facilities

At AIHO Hotel Medan, staying active and rejuvenated is a seamless experience with our exceptional sports facilities designed for guests who prioritize health and wellness. Dive into our indoor pool, where you can enjoy a refreshing swim regardless of the weather outside. The serene atmosphere and modern amenities make it the perfect spot for a leisurely dip or an invigorating workout. For those who prefer the great outdoors, our outdoor pool offers a sun-kissed escape, complete with comfortable loungers and lush surroundings, ideal for soaking up the sun after a few laps. Fitness enthusiasts will appreciate our state-of-the-art fitness center, which is completely free for guests. Equipped with the latest exercise machines and free weights, it caters to all levels of fitness, whether you're looking to maintain your routine or embark on a new fitness journey. With ample space and a motivating environment, our fitness center is designed to help you achieve your personal health goals while enjoying your stay at AIHO Hotel Medan. Embrace the opportunity to stay fit and energized in the heart of Medan!

Convenience Facilities at AIHO Hotel Medan: Your Comfort, Our Priority

At AIHO Hotel Medan, we understand that convenience is key to a seamless travel experience. Our 24-hour room service ensures that you can enjoy delicious meals at any time of the day or night, allowing you to relax and recharge without stepping out of your room. For those traveling with a busy itinerary, our express check-in/check-out service streamlines your arrival and departure, giving you more time to explore the vibrant city of Medan. Additionally, our dedicated concierge team is always on hand to assist with any requests, from arranging transportation to providing local recommendations, ensuring that your stay is as enjoyable and stress-free as possible. In terms of practical amenities, AIHO Hotel Medan offers free Wi-Fi in all rooms and throughout public areas, so you can stay connected with loved ones or catch up on work whenever you need. For your peace of mind, we provide safety deposit boxes to secure your valuables, while our daily housekeeping and laundry services keep your accommodations fresh and tidy. Whether you’re here for business or leisure, our designated smoking area caters to all guests, making your stay comfortable and accommodating.

Convenient and Reliable Transport Facilities at AIHO Hotel Medan

AIHO Hotel Medan offers a range of excellent transport options to ensure a seamless stay for its guests. The hotel provides convenient airport transfer services, making your arrival and departure hassle-free and comfortable. For guests arriving by car, valet parking and onsite car parking are available, allowing for easy and secure vehicle storage. Whether you prefer self-parking or valet options, the hotel caters to your needs, with some parking facilities offered free of charge and others with applicable charges. Additionally, taxi services are readily accessible, providing quick and reliable transportation around Medan. With these comprehensive transport facilities, guests can enjoy their stay with peace of mind, knowing that getting around the city is both simple and stress-free.

Comfort and Convenience Await in Every Room at AIHO Hotel Medan

At AIHO Hotel Medan, every room is designed to provide a sanctuary of comfort and convenience, ensuring a restful stay for all guests. Each room is equipped with air conditioning, allowing you to escape the tropical heat of Medan and relax in a cool, inviting atmosphere. Enjoy the luxury of plush linens and towels, complemented by cozy bathrobes that make unwinding after a long day a true pleasure. For your entertainment, a television with satellite/cable channels is at your disposal, providing a wide variety of viewing options to suit your mood. The thoughtfully curated amenities extend beyond just comfort; each room is also outfitted with a refrigerator to keep your beverages chilled and a coffee/tea maker for those moments when you need a warm drink. Complimentary bottled water, instant coffee, and tea are provided to ensure you stay refreshed and hydrated during your visit. The separate living room offers a spacious area to relax or entertain, while blackout curtains provide the perfect solution for a peaceful night’s sleep. With a hair dryer and essential toiletries included, AIHO Hotel Medan ensures that your every need is catered to, making your stay both enjoyable and memorable.

Culinary Delights at AIHO Hotel Medan

At AIHO Hotel Medan, guests are treated to an exceptional dining experience that caters to a variety of tastes and preferences. The hotel's restaurant serves a delectable array of dishes, with a special focus on halal cuisine, ensuring that all guests can indulge in their meals with peace of mind. Start your day with a sumptuous breakfast buffet that features a delightful selection of both local and continental favorites, perfect for fueling your adventures in Medan. Whether you crave traditional Indonesian flavors or international options, the breakfast spread promises to satisfy every palate. For those who prefer a more casual dining experience, the hotel's coffee shop is the perfect spot to unwind with a freshly brewed cup of coffee or tea. Guests can also take advantage of the shared kitchen, which offers a homey atmosphere for those who wish to prepare their own meals. With 24-hour room service available, you can enjoy a delicious meal in the comfort of your own room at any time of day or night. Daily housekeeping ensures that your dining experience is complemented by a clean and comfortable environment, making AIHO Hotel Medan a top choice for culinary enthusiasts.

Experience Comfort and Elegance at AIHO Hotel Medan's Rooms

At AIHO Hotel Medan, guests are welcomed into a realm of comfort and sophistication with our exquisite room offerings. The Junior Suite, spanning an impressive 32 square meters, provides an ideal retreat for travelers seeking both space and style. Whether you choose the inviting configuration of two Semi Double-Beds or the luxurious embrace of a King Bed, each suite is designed to elevate your stay with its thoughtful layout and elegant decor. The ambiance is perfectly curated to ensure that every moment spent in your room is one of relaxation and tranquility, making it the perfect sanctuary after a day of exploring the vibrant city of Medan. When you book your stay at AIHO Hotel Medan through Agoda, you not only secure a room that meets your needs but also gain access to the best prices available. Agoda's user-friendly platform ensures a hassle-free booking experience, allowing you to effortlessly choose your ideal accommodation. With competitive rates and exclusive deals, you can enjoy the comfort of the Junior Suite without stretching your budget, making your travel experience even more rewarding.

Discovering Medan Petisah: A Vibrant Cultural Hub in Medan, Indonesia

Nestled in the heart of Medan, Medan Petisah is a bustling district that offers a vibrant tapestry of culture, history, and local flavors. This area is renowned for its lively atmosphere, where the streets are filled with the sounds of street vendors, the aroma of delicious local cuisine, and the warmth of the friendly locals. As you stroll through the neighborhood, you’ll encounter a mix of traditional markets and modern shops, providing a unique shopping experience that showcases the rich heritage of Medan. Don’t miss the chance to explore the famous Petisah Market, where you can find everything from fresh produce to handcrafted souvenirs, making it a perfect spot for both tourists and locals alike. Medan Petisah is also a gateway to the rich culinary scene that Medan is famous for. The area is dotted with eateries serving a variety of Indonesian delicacies, including the iconic Soto Medan, a fragrant beef soup that is a must-try for any food lover. As the sun sets, the district transforms into a vibrant night market, where you can savor an array of street food delights, from grilled skewers to sweet desserts, all while soaking in the lively ambiance. Whether you're seeking to immerse yourself in local culture, indulge in mouthwatering cuisine, or simply explore the dynamic streets, Medan Petisah offers an unforgettable experience that captures the essence of Medan, Indonesia.

Traveling from Kualanamu International Airport to AIHO Hotel Medan

Arriving at Kualanamu International Airport (KNO), the primary airport serving Medan, you'll find yourself just about 40 kilometers from the heart of the city. To reach AIHO Hotel Medan, located in the vibrant Medan Petisah area, you have several convenient options. The most hassle-free way is to take a taxi, which can be easily booked at the airport's designated taxi counters. The journey typically takes around 45 minutes to an hour, depending on traffic, and offers a chance to soak in the local scenery as you approach the city. Alternatively, ride-hailing apps are also widely used in Medan, providing a modern and efficient means to get to your destination with just a few taps on your smartphone. For those who prefer public transportation, a shuttle bus service operates from the airport to various points in Medan, with several stops along the way. While this option is more economical, it may take longer due to multiple drop-offs. Once you arrive in Medan, navigating to AIHO Hotel Medan is straightforward, as the hotel is well-signposted and located near key landmarks. Whether you choose a taxi, ride-hailing service, or the shuttle bus, the journey to AIHO Hotel Medan is an easy and welcoming introduction to the bustling city of Medan, setting the stage for a memorable stay.

Explore the Nearby Landmarks of AIHO Hotel Medan

Nestled in the heart of Medan, AIHO Hotel Medan is conveniently surrounded by a variety of essential healthcare facilities that ensure peace of mind for travelers. Just a stone's throw away, Putri Hijau Hospital stands as a reputable institution, providing top-notch medical services and care. Its proximity makes it an ideal landmark for guests who prioritize health and wellness during their stay. Similarly, Rumah Sakit Putri Hijau offers comprehensive medical assistance, ensuring that guests have access to quality healthcare should the need arise. In addition to these healthcare facilities, visitors can also find Brastagi Bintang Lima, a local favorite known for its vibrant atmosphere and delicious culinary offerings. This spot is perfect for guests looking to indulge in authentic Indonesian cuisine and immerse themselves in the local culture. The nearby RSU Royal Prima and Rumah Sakit Umum Bandung further enhance the area’s reputation as a hub for healthcare, while RSU Tembakau Deli provides additional options for those in need of medical services. With such a variety of landmarks in close proximity, AIHO Hotel Medan presents a convenient and practical choice for travelers seeking both comfort and accessibility.

Culinary Delights Surrounding AIHO Hotel Medan

Guests at AIHO Hotel Medan are in for a culinary treat with a diverse array of restaurants just a stone's throw away. Start your gastronomic journey at Mie Gacoan Medan Karya, where the tantalizing aroma of their signature noodles fills the air, promising a delightful experience for any noodle lover. For coffee aficionados, Opal Coffee offers a cozy ambiance paired with expertly brewed coffee that will energize your day. If you're in the mood for authentic Indonesian cuisine, Restoran Garuda - Adam Malik serves up traditional dishes that capture the essence of local flavors. For a unique twist, RM OnDo Batak Grill specializes in Batak-style grilled meats, perfect for those seeking a hearty meal. Don't miss Mataram Meatball Madukoro, where the famous Indonesian meatballs are served with a variety of delectable sauces. JIGO RAMEN PLAZA MEDAN FAIR presents a fusion of Japanese flavors with their rich ramen bowls. For a casual dining experience, Warung Pak Harjo and Roemah Bata offer local favorites in a relaxed setting. Cafe End Resto combines a vibrant atmosphere with a menu that caters to various tastes. For something different, BAK KUT TEH PORT KLANG 8A serves up a comforting herbal pork rib soup, while Durian Inang tempts adventurous palates with its selection of the king of fruits. With such a variety of dining options, guests are sure to find something to satisfy their cravings.

Affordable Comfort at AIHO Hotel Medan: A Competitive Choice in Medan

When it comes to finding a comfortable and budget-friendly accommodation in Medan, AIHO Hotel Medan stands out with its average room rates ranging from $26 to $50. This pricing places it right in line with the overall average for hotel rooms in the city, which also falls within the same range. Guests can expect to enjoy a blend of affordability and quality, making AIHO Hotel Medan an excellent choice for travelers seeking value without compromising on comfort. In a city where the cost of accommodation can vary widely, AIHO Hotel Medan offers a compelling option for both leisure and business travelers. The competitive pricing not only ensures that guests can enjoy a pleasant stay without stretching their budgets, but it also allows them to explore the vibrant city of Medan with the savings they gain. Whether you are visiting for a short getaway or an extended stay, AIHO Hotel Medan’s pricing strategy positions it as a smart choice for those looking to experience the best of Medan without breaking the bank.

Exceptional Experience at AIHO Hotel Medan

Guests at AIHO Hotel Medan rave about its perfect location and the exceptional service provided by the friendly staff. Many reviews highlight the spacious and meticulously clean rooms, which are complemented by large, comfortable beds that ensure a restful stay. Visitors appreciate the prompt room service and the helpfulness of the staff, making their experience truly enjoyable. The luxurious lobby sets the tone for a warm welcome, while the convenient karaoke facilities add a fun twist to their stay. The hotel also receives praise for its excellent breakfast offerings, ensuring guests start their day off right. The gym and pool facilities are perfect for relaxation, providing a great escape after a day of exploring the vibrant city of Medan. With its combination of comfort, cleanliness, and attentive service, AIHO Hotel Medan has become a favored choice for travelers seeking a memorable stay in Indonesia.

Exceptional Experiences Await at AIHO Hotel Medan

AIHO Hotel Medan stands out as a premier choice for travelers seeking comfort and convenience in Medan, Indonesia. With an impressive overall rating of 9.0, guests are consistently impressed by the quality and value offered at this remarkable hotel. The commitment to providing an exceptional experience is evident in every aspect, from the pristine cleanliness, which boasts a commendable rating of 9.0, to the top-notch facilities that enhance the stay for every visitor. The hotel’s attention to detail ensures that every corner is immaculate, creating a welcoming atmosphere that invites relaxation and enjoyment. Location is vital for any travel experience, and AIHO Hotel Medan excels in this regard with an outstanding rating of 9.2. Nestled conveniently in the heart of Medan, guests have easy access to the city's vibrant attractions, making it the perfect base for exploration. Moreover, the hotel staff's performance is equally noteworthy, receiving a stellar rating of 9.2. Their dedication to providing impeccable service and personalized attention makes every guest feel valued and cared for. At AIHO Hotel Medan, the combination of excellent location, exceptional cleanliness, and outstanding staff performance ensures that every stay is memorable and fulfilling.

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Amenities and facilities

Excellent8.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Activity Kits
  • Computer station
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • Halal breakfast
  • Happy hour
  • International cuisine in restaurant
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Shared kitchen
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Beam projector
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Swimming pool [kids]
Access
  • Adult-only property
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Couple's room
  • Couples only
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
  • Themed rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Concierge
  • Desk
  • Electric kettle
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mirror
  • On-demand movies
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Scale
  • Shower
  • Slippers
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
Restaurants on site
The 7R Restaurant
  • Cuisine: Asian, Indonesian
  • Menu: Buffet

Location

JI.H. Adam Malik No.5, Medan Petisah, Medan, Indonesia, 20114

Exceptional9.2

Location

Airports
  • Kualanamu International Airport (KNO)
    23.3 km
  • Silangit Airport (DTB)
    152.3 km
Public transportation
  • Medan Train Station
    1.3 km
  • Pulu Brayan
    4.2 km
Hospital or clinic
  • RSU Tembakau Deli
    750 m
Shopping
  • Center Point Mall
    1.4 km
Convenience store
  • Indomaret
    1.3 km
Cash withdrawal
  • ATM
    150 m

What's nearby

Popular landmarks
  • Shri Mariamman Temple
    1.2 km
  • Center Point Mall
    1.4 km
  • Tjong A Fie's Mansion
    1.6 km
  • Rahmat International Wildlife Museum & Gallery
    1.7 km
  • Gunung Timur Temple
    1.8 km
  • Medan Grand Mosque
    3.0 km
  • Maimun Palace
    3.3 km
  • Maha Vihara Maitreya Cemara Asri
    4.1 km
  • Marian Shrine of Annai Velangkanni
    8.4 km
Nearby landmarks
  • Plaza Medan Fair
    670 m
  • Grand Palladium Mall
    730 m
  • RSU Tembakau Deli
    750 m
  • Rumah Sakit Putri Hijau
    780 m
  • Putri Hijau Hospital
    780 m
  • Deli Plaza
    820 m
  • Mayor's Office
    840 m
  • Lapangan Benteng
    850 m
  • Taman Tjong Yong Hian
    890 m
  • Malahayati Hospital
    930 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-in until23:59
Getting around
  • Distance from city center0km
  • Travel time to airport (minutes)50
  • Airport transfer fee400000 IDR
Extras
  • Breakfast charge (unless included in room price)206000 IDR
The property
  • Number of floors8
  • Room voltage220
  • Number of rooms 139
  • Most recent renovation2020
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of AIHO Hotel Medan from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 8.4
  • 8.4
  • 8.4
  • 8.0
  • 10
  • 9.6
  • 6.8
  • 3.2

Most recent

  • Location score 9.2 out of 10 and is a high score in Medan
    Location9.2
  • Service score 9.2 out of 10 and is a high score in Medan
    Service9.2
  • Cleanliness score 9 out of 10 and is a high score in Medan
    Cleanliness9.0
  • Value for money score 9 out of 10 and is a high score in Medan
    Value for money9.0
  • Facilities score 8.8 out of 10 and is a high score in Medan
    Facilities8.8
High score for Medan

Rating

9+ Exceptional (317)
8-9 Excellent (55)
7-8 Very Good (64)
6-7 Good (15)
<6 Below Expectation (58)

Review summary

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The hotel receives rave reviews on its staff, described as excellent and friendly by many guests. The location is also a highlight, as it is strategic and close to malls and transportation options. The rooms are clean and spacious, complete with Rituals collections and a laptop-size safe deposit box. Guests can also enjoy a nice and clean swimming pool. Many reviewers have said that the hotel offers five-star+ experience at a great value for money.

Few breakfast options available; some guests reported non-compliance with health protocols.

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Cleanliness

Mentioned in 53 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable

Service

Mentioned in 47 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Breakfast

Mentioned in 40 reviews
sentiment-positive-indicator
47% Positive
sentiment-negative-indicator
52% Unfavourable

Room comfort

Mentioned in 38 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable

Location

Mentioned in 37 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Room size

Mentioned in 22 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Air conditioning

Mentioned in 18 reviews
sentiment-positive-indicator
16% Positive
sentiment-negative-indicator
83% Unfavourable

Check in

Mentioned in 17 reviews
sentiment-positive-indicator
35% Positive
sentiment-negative-indicator
64% Unfavourable

Bathroom

Mentioned in 14 reviews
sentiment-positive-indicator
14% Positive
sentiment-negative-indicator
85% Unfavourable
Showing 509 verified guest comments
Changed to review page 1
  1. 8.4
    Excellent
    Nik from Malaysia
    Couple
    Superior Room
    Stayed 1 night in October 2025

    “Good for Sightseeing”

    I recently stayed at AHIO Hotel (formerly Radisson Medan) and had a comfortable experience overall. The room was clean, spacious, and well-maintained, providing a good night’s rest. The bathroom, however, could use some renovation, as it felt a little dated compared to the rest of the room. Despite that, everything functioned fine and the housekeeping staff did a good job keeping it clean. The staff were friendly and professional, and check-in/check-out was smooth and efficient. My booking didn’t include breakfast, so I didn’t have the chance to try the restaurant. The location is excellent — close to major spots in Medan, with a 24-hour KFC and Garuda Restaurant just nearby, making meals and snacks very convenient at any time. Overall, a comfortable stay in a great location, with friendly service and clean rooms. Would consider returning, especially if the bathrooms are refreshed in the future. ⭐ Rating: 4 / 5

    Reviewed October 30, 2025
  2. 8.0
    Excellent
    Erny from Indonesia
    Family with young children
    Superior Room
    Stayed 2 nights in November 2025

    “Okay to stay if you have tight budget”

    Our first time staying at AIHO Hotel and our overall experience is alright. Our rooms were not ready when we checked in a bit early. So, we were asked if we would like to upgrade so we can get in to our room immediately. We upgraded 1 of our rooms. The upgraded room looks newly decorated and we liked it. However, the duvet and pillowcases are a bit old as we can see the colour different from the bedsheet. Additionally when we realised we were missing face towels, the housekeeping delivered very old and worn towels to us. The bed itself is at a soft side so it wasn't too comfortable for us. Luckily we were not staying for too long. We had a bit more trouble with our second room. The twin beds didn't fit the frame so it was super uncomfortable. We also had broken kettle and very worn towels. When we reported the issues with receptionist, they kindly upgraded our second room. In terms of the breakfast, it has a range of variety from Indonesian dishes to continental breakfast. The quality and taste of the food is acceptable. For the parking, the underground parking can be tricky. Due to its steepness, some cars with lower bumper may be scratched when entering and it can be difficult to drive out. One of the best thing from this hotel probably is their staff hospitality. I wouldn't recommend this hotel unless you have tight budget.

    Reviewed November 11, 2025

    Dear Ms Erny, Thank you for sharing your experience during your first stay with us. We sincerely apologize for the inconveniences regarding room readiness, linen condition, missing amenities, and bedding comfort. Your feedback has been forwarded to our team for immediate improvement. We’re glad to know our staff hospitality stood out, and we hope to have another chance to deliver a much better stay in the future. Sincerely Regards, PR Manager

    Responded November 14, 2025
    AIHO Hotel Medan
  3. 8.8
    Excellent
    Mario from Indonesia
    Solo traveler
    Superior Room
    Stayed 1 night in October 2025

    “Comfortable Stay with Strategic Location, but Some Areas Need Improvement”

    I had a pleasant stay at this hotel. The location is very strategic, making it easy to access nearby attractions and transportation. The room was clean and comfortable, which made for a relaxing experience. However, during breakfast at around 6:30 AM, some items were not yet ready. In particular, the chicken porridge was still cold, which was a bit disappointing. That said, the rest of the breakfast menu was good and enjoyable. One area that really needs attention is the gym facility. While it's great that the hotel provides a gym, the equipment is outdated. Many of the dumbbells make creaking noises, which feels unsafe. I strongly recommend upgrading the gym equipment to ensure both safety and a better guest experience.

    Reviewed October 09, 2025

    Dear Mr Mario, Thank you for sharing your detailed feedback and for highlighting our strategic location and comfortable rooms. We truly appreciate your kind words and constructive suggestions. We’re glad to know you enjoyed most of the breakfast selection, and we’ve shared your note with our culinary team to ensure all items are ready and served warm from the start of breakfast hours. Regarding the gym, we appreciate your understanding. While a full upgrade is currently being reviewed as part of our long-term improvement plan, we’ll ensure all existing equipment is properly maintained and safe for use in the meantime. We look forward to welcoming you back for an even better experience on your next visit. Sincerely Regards, PR Manager

    Responded October 10, 2025
    AIHO Hotel Medan
  4. 10.0
    Exceptional
    Muhammad from Indonesia
    Family with young children
    Superior Room
    Stayed 1 night in June 2025

    “Best”

    This hotel was formerly named Radisson and has changed to AIHO. A 4-star hotel with relatively affordable prices, located in a very strategic area, with spacious, clean, and fragrant rooms. The fragrance is not only inside the room but also reaches the hotel lobby. The hotel has complete facilities from a gym to a swimming pool, restaurant, café, basement, and smoking area. Thank you for the fast check-in and check-out service, respect to Mas Erwan (the receptionist) who upgraded our room for two consecutive days. Thank you to the hotel management for all the hospitality. 🙏

    Reviewed June 08, 2025
    Auto-translated through generative A.I.

    Dear Pak Muhammad, Terima kasih atas ulasan positifnya mengenai pengalaman menginap di Hotel AIHO. Kami senang anda menikmati fasilitas, kenyamanan kamar, serta pelayanan dari tim kami, khususnya Pak Erwan. Ulasan anda menjadi motivasi bagi kami untuk terus memberikan pelayanan terbaik. Sampai jumpa di kunjungan berikutnya! Salam Hangat, PR Manager

    Responded June 09, 2025
    AIHO Hotel Medan
  5. 10.0
    Exceptional
    syafpriadi from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in December 2025

    “Comfortable and enjoyable”

    + Stayed in the Deluxe room, upgraded from the superior. The TV is an Android, the room is quite spacious, and the bed is clean. Check-in and check-out are not complicated, quick. The location is very strategic. Breakfast is decent, not too much, not too little on the menu. The swimming pool for children is enjoyable. - Parking is difficult when it's crowded, there is no access from the lower parking to the upper level. The walk is a bit far.

    Reviewed December 25, 2025
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    Dear Mr Syafpriadi, Thank you for your detailed feedback. We’re glad you enjoyed the upgraded Deluxe room, facilities, and strategic location. Your notes on parking access have been shared with management for improvement. We hope to welcome you again. Regards, PR Manager

    Responded January 05, 2026
    AIHO Hotel Medan
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