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Radisson Royal Hotel Moscow
Radisson Royal Hotel Moscow
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Classic - Guestroom Radisson Royal Hotel Moscow
Classic - Guestroom
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Interior view Radisson Royal Hotel Moscow
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Interior view Radisson Royal Hotel Moscow
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Excellent
Location
8.7
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Radisson Royal Hotel Moscow

Excellent location
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Excellent
From 17 reviewsSee what guests said
8.5
Recommended by 92% of guests
  • 880 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
9.0
Excellent
Room comfort & quality
Suite
Suite
...
  • Courtyard view
  • 60 m²/646 ft²
  • 2 single beds and 1 king be...
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Executive
Executive
...
  • Courtyard view
  • 38 m²/409 ft²
  • 1 king bed
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Classic
Classic
...
  • Courtyard view
  • 25 m²/269 ft²
  • 1 king bed
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Deluxe
Deluxe
...
  • River view
  • 40 m²/431 ft²
  • 1 super king bed or 2 singl...
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Deluxe Room
Deluxe Room
...
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    Superior
    Superior
    ...
    • River view
    • 30 m²/323 ft²
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    Double Occupancy Room
    Double Occupancy Room
    ...
    • Bathtub
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    Double Single Use Superior
    Double Single Use Superior
    ...
    • Shower and bathtub
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    Double Single Use Deluxe
    Double Single Use Deluxe
    ...
    • Shower and bathtub
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    Deluxe
    Deluxe
    ...
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      More about Radisson Royal Hotel Moscow

      More about Radisson Royal Hotel Moscow

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

      Please note that children older 15 y.o are allowed to the swimming pool.

      Real reviews from real guests

      Agoda Reviews (17)Booking.com Reviews (1842)
      8.5
      Excellent
      From 17 reviews
      Cleanliness9.3
      Facilities8.3
      Location8.7
      Room comfort and quality9.0
      Service8.1
      Value for money8.2
      Provided by verified guests of Agoda
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      Showing 4 verified guest comments
      2.8
      Kok from Singapore
      Family with teens
      Superior
      Stayed 2 nights in July 2018
      Very poor service, bad staff attitude and fraudulent charges!”
      Looks grand from the outside but rotten to its core! Firstly, no one came up to us or greeted us as my son and I first walked into the hotel with our two big suitcases, even though there were bellboys standing around, pretending they didn’t see us or something. The mini-fridge in the room was completely filled up with cans of drinks which will electronically trigger a sale when removed. I had wanted to chill my milk in the fridge but was told that the mini-fridge was only meant for peddling their beverages and not for guest’s personal use! Their so-called “One Touch Service”. which was anything but. The 3 times I called to ask for a bucket of ice I was transferred to Room Service where I had to repeat my request every time. On my second request for the ice, I was told I would be charged 200 roubles for each delivery to the room, which I reluctantly accepted. Upon check out, I was told I’d be charged 5,000 roubles for a bottle of champagne I neither ordered nor received!
      Reviewed July 22, 2018
      Dear Mr. Kok! Thank you so much for choosing Radisson Royal Hotel, Moscow. We appreciate you taking the time to share your impressions regarding your recent stay with us. On behalf of our entire staff here at the Radisson Royal Hotel, Moscow we apologize for the concerns you have had about your experience at the hotel during your last stay. Definitely, it is not our usual level of service which we provide to our guests. Please, be sure that all necessary trainings for the employees will be done. We appreciate your feedback and will use it to adjust our operations, and we really hope that upon your next visit, we can meet and exceed your expectations. Best Regards, Stanislav Kondov General Manager
      Responded July 24, 2018
      Radisson Royal Hotel Moscow
      8.0
      Excellent
      Alex from United Kingdom
      Couple
      Superior
      Stayed 1 night in October 2015
      Majestic”
      Architecture, food, room
      We took a short weekend break here and were pleasantly surprised. It's all a bit to 'gold' for me and garish in some ways with the decor but in general it was all to a high standard and the building/architecture is spectacular. The pool and spa were nice but not very personal, checkin was delayed and they made us wait for over an hour with no apologies. The room itself was nice and cosy (standard double). You should ask for a room on a high floor overlooking the river if possible. All around pretty good.
      Reviewed December 27, 2015
      Dear Alex, Thank you for choosing Radisson Royal Hotel, Moscow, for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Royal Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager
      Responded June 14, 2018
      Radisson Royal Hotel Moscow
      8.7
      Excellent
      kieron from United Kingdom
      Solo traveler
      Superior
      Stayed 4 nights in July 2015
      Great hotel whilst the Rubel is low”
      The staff, the gym and Spa and the rooftop Italian Restaurant and cocktail bar
      The hotel is great although my 4 day stay was unfortunately marred by a Yandex taxi and staff security at Soho Rooms nightclub stealing my mobile phone, expensive designer glasses and a reasonable amount of cash. On my return to the hotel, the staff called the police and they came swiftly to make a statement (I'd waited an hour outside Soho Rooms and called 3 times but no officers came... I'll let you make your own minds up as to why that didn't happen!). Later, a very honest police officer told me personally, little will be done about the offence as the Mafia who own Soho Rooms actually own the police!! My advice is, DO NOT GO ANYWHERE NEAR SOHO ROOMS and do not show high value currency notes to ANYBODY. The taxi drivers, security staff and, dare I say, the police in that particular jurisdiction are all in cahoots with each other. No doubt The following day I had to go to the Police station to make a further statement but I needed to take my own interpreter as the police could not provide an English speaking officer to assist with my report. Maria Kushch who works on reception was incredibly helpful. She was genuinely concerned about my wellbeing and safety and went above and beyond her duty to make sure I was looked after. She arranged for a colleague to accompany me to the station as well as calling a few hours later to make sure I was safe and well and was still on time to make my return flight home. My only complaint would be that the room service menu and food is outrageously priced and should be avoided at all cost. Make sure you eat elsewhere if you get hungry. With all that said, it's a beautiful hotel and should be taken advantage of whilst it's more cost effective to stay there in these current times. I'd like to thank Maria once again for her kind assistance. A real genuine, lovely member of staff.
      Reviewed July 21, 2015
      Dear kieron, Thank you for choosing Radisson Royal Hotel, Moscow, for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Royal Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager
      Responded June 14, 2018
      Radisson Royal Hotel Moscow
      9.2
      Exceptional
      Robert from Austria
      Family with young children
      Superior
      Stayed 4 nights in December 2017
      Alles Bestens!”
      Tolles Frühstück, schöne Ambiente, sehr schöne Aussicht, gute Restaurants im Hotel und gleich in der Nähe (vor allem Erwin). Lage zentral, allerdings nicht wirklich geeignet für unmittelbare Spaziergänge. Man braucht Auto/Taxi.
      Reviewed January 02, 2018
      Dear Robert, Thank you for choosing Radisson Royal Hotel, Moscow, for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Royal Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager
      Responded June 14, 2018
      Radisson Royal Hotel Moscow
      This is a popular property. Don't miss out!

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