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Rafayel Hotel & Spa
Rafayel Hotel & Spa
Rafayel Hotel & Spa
Rafayel Hotel & Spa
Rafayel Hotel & Spa
Rafayel Hotel & Spa
Rafayel Hotel & Spa

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7.7

Very good

521 reviews

521 reviews

Housekeeping13
View9
Breakfast7
See map

6.9

Good

Location rating score

Popular landmarks
Natural History Museum 2.9 km
V&A - Victoria and Albert Museum 2.9 km
Buckingham Palace 4.2 km
Big Ben 5.0 km
London Eye 5.4 km
National Gallery 5.5 km
Madame Tussauds London 6.0 km
The British Museum 6.5 km
Tower Bridge 8.1 km
Tower of London 8.2 km
Nearby landmarks
Sambrook's Brewery 130 m
Fred Wells Gardens 240 m
Price's Park 320 m
York Gardens 330 m
Raynesford 350 m
Falcon Road Medical Centre 510 m
Barkers (Chemist) 530 m
Gym On London 620 m
Imperial Wharf Train Station 650 m
Body Logic Health 680 m

Rafayel Hotel & Spa

34 Lombard Road, Wandsworth, London, United Kingdom, SW11 3RF - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Wandsworth part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

640 meters to public transportation

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Sauna

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money7.7
Location rating6.9
Nearest airportLondon City Airport (LCY)
Distance to airport16.2 km

Rooms available at Rafayel Hotel & Spa

Excellent
Room comfort & quality

8.5

Emperor Suite
...
  • Room size: 51 m²/549 ft²
  • River view
  • 1 king bed
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Junior Suite
...
  • Room size: 65 m²/700 ft²
  • Shower and bathtub
  • 1 king bed
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Suite
...
  • Room size: 65 m²/700 ft²
  • Non-smoking
  • 1 double bed
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Standard
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Superior
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 queen bed
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Deluxe
...
  • Room size: 46 m²/495 ft²
  • Courtyard view
  • 1 double bed
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Premium Deluxe Double Room
...
  • Room size: 30 m²/323 ft²
  • River view
  • 1 queen bed
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Deluxe River View Double Bed
...
  • Room size: 46 m²/495 ft²
  • River view
  • 1 double bed
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Nile Junior Suite
...
  • Room size: 65 m²/700 ft²
  • 1 queen bed
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Thames Premium Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Rafayel Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 10:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Rafayel Hotel & Spa?

A stay at Rafayel Hotel & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Rafayel Hotel & Spa has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease.

Is breakfast offered at Rafayel Hotel & Spa?

Wake up to a great buffet breakfast at Rafayel Hotel & Spa. Adults can enjoy breakfast offered with an additional charge of 15 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Rafayel Hotel & Spa?

Rafayel Hotel & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Rafayel Hotel & Spa?

The closest train, metro, or bus station to Rafayel Hotel & Spa is Wandsworth Town Train Station, 1.2 km away.

What restaurants are nearby Rafayel Hotel & Spa?

Rafayel Hotel & Spa’s neighborhood is Wandsworth which includes popular restaurants such as MyChelle's Baketique, Motu Indian Kitchen and Banyan on the Thames.

What popular shopping places are close to Rafayel Hotel & Spa?

Rafayel Hotel & Spa is located in Wandsworth area which features shopping places such as Wandsworth Town Fod Market and Soul Brother Records.

What are popular attractions near Rafayel Hotel & Spa?

Rafayel Hotel & Spa is located in Wandsworth area, which is famous for attractions such as Price's Park, York Gardens and Bramford Gardens.

What popular natural sightseeing spots are close to Rafayel Hotel & Spa?

Rafayel Hotel & Spa is located within Wandsworth, which makes it conveniently close to natural sights including The Scope, Barn Elms Plane and Wimbledon Common.

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Explore the neighborhood

What people love about Rafayel Hotel & Spa

  • 10

    Exceptional

    "Great luxury hotel with amazing facilities."

    Lewis

    |

    March 20, 2022

  • 9.6

    Exceptional

    "Will be booking here again very soon"

    Rianne

    |

    March 5, 2022

  • 8

    Very good

    "Nice friendly hotel!"

    Gareth

    |

    March 1, 2022

Property ranking|Compared to 6,159 London properties
See all rankings
Room comfort score
8.5/10
Cleanliness score
8.6/10
Room size
44 sqm.
Value for money score
7.7/10
Better than
99
%
of London properties
Better than
96
%
of London properties
Bigger than
96
%
of London properties
Better than
94
%
of London properties
Overall rating:

7.7

Very good
521 reviews
Cleanliness
8.6
Facilities
7.5
Location
6.9
Read all reviews >
What travelers say they love:
Hotel exceeded our expectations.
Martha from United Kingdom
Family with young children
More about Rafayel Hotel & Spa

More about Rafayel Hotel & Spa

Rafayel Hotel & Spa

Getting in and around London is a breeze when staying at Rafayel Hotel & Spa, located just minutes away from the city center.
Have a hassle-free trip while enjoying the services and amenities offered by Rafayel Hotel & Spa. Keep up with all your communications easily with the hotel's free Wi-Fi. Shuttle services provided by Rafayel Hotel & Spa makes it easy to plan your day trips, sightseeing, and more around London. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Rafayel Hotel & Spa thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Rafayel Hotel & Spa from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a coffee or tea maker and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Rafayel Hotel & Spa begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Rafayel Hotel & Spa offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's library, where you can meet other guests.


Dining and things to do

Every day at Rafayel Hotel & Spa begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Rafayel Hotel & Spa offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's library, where you can meet other guests.


Around the property

Experience all the sights and local attractions of London with Rafayel Hotel & Spa as your base. An afternoon of browsing the works at The British Museum located 6.4 km away can familiarize you with the local art scene. Don't forget to stop by Tower of London located 8.2 km away, where everyone who visits London wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 96% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Housekeeping

20 mentions

Food & Dining

17 mentions

Breakfast

16 mentions

View

7 mentions

Languages spoken

  • English
  • Arabic

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Full English/Irish
Restaurants on site

Banyan on the Thames

  • Cuisine: Chinese, Indian, Mediterranean
  • Menu: Buffet
Location
34 Lombard Road, Wandsworth, London, United Kingdom, SW11 3RF
Good
Location

6.9

Airports

  • London City Airport (LCY)
    16.2 km
  • Heathrow Airport (LHR)
    19.2 km

Public transportation

  • Imperial Wharf Train Station
    650 m
  • Clapham Junction Train Station
    870 m

Hospital or clinic

  • Falcon Road Medical Centre
    510 m

Shopping

  • Camden Market
    8.2 km

Convenience store

  • Sainsbury's Local
    500 m

Cash withdrawal

  • ATM
    380 m 5 min walk
What's nearby

Popular landmarks

  • Natural History Museum
    2.9 km
  • V&A - Victoria and Albert Museum
    2.9 km
  • Buckingham Palace
    4.2 km
  • Big Ben
    5.0 km
  • London Eye
    5.4 km
  • National Gallery
    5.5 km
  • Madame Tussauds London
    6.0 km
  • The British Museum
    6.5 km
  • Tower Bridge
    8.1 km
  • Tower of London
    8.2 km

Nearby landmarks

  • Sambrook's Brewery
    130 m
  • Fred Wells Gardens
    240 m
  • Price's Park
    320 m
  • York Gardens
    330 m
  • Raynesford
    350 m
  • Falcon Road Medical Centre
    510 m
  • Barkers (Chemist)
    530 m
  • Gym On London
    620 m
  • Imperial Wharf Train Station
    650 m
  • Body Logic Health
    680 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-13 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 14 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 3 or more rooms, different policies and additional supplements may apply.
  • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • The property provides shuttle service to nearby areas. Kindly contact the property for more details.
  • A credit/debit card security deposit of 50 GBP is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:30

Extras

  • Breakfast charge (unless included in room price)15 GBP

The property

  • Non-smoking rooms/floorsYes
  • Number of rooms 71
Property announcements

The property offers a free shuttle transfer to the nearest public transport links, Clapham Junction and Clapham Common, which are available from Monday to Friday, between 07:30 AM and 10:00 PM, Saturday and Sunday, between 09:00 AM and 10:00 PM, every 30 minutes. Please contact the property in advance to book this service.

Reviews of Rafayel Hotel & Spa from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness8.6
Facilities7.5
Location6.9
Room comfort and quality8.5
Service8.1
Value for money7.7
High score for London
Rating
9+ Exceptional (93)
8-9 Excellent (85)
7-8 Very Good (66)
6-7 Good (53)
<6 Below Expectation (64)
Time of the year
Mar - May (75)
Jun - Aug (122)
Sep - Nov (76)
Dec - Feb (88)
All guests (521)
All room types
All languages

Show reviews that mention 

Showing 361 verified guest comments
12345
10.0
Exceptional
Ricky from United Kingdom
Group
Standard
Stayed 1 night in June 2021

Birthday Celebration ”

Enjoyed the outdoor area celebrating my birthday with an excellent setting with riverside views. Catering was excellent and rooms very comfortable, modern and very clean

Reviewed June 04, 2021

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9.6
Exceptional
Walieur from United Kingdom
Couple
Emperor Suite
Stayed 1 night in October 2019

Emperor Suite... Wow!! Views and Whirlwind Spa Tub.. what more can you ask for”

I was looking for a room with a jacuzzi tub and Hotel Rafayel came up on my search list. I looked at the picture and it looked amazing. I booked it immeditely. When we arrived we were greeted by a very attentive and friendly staff memeber. I made a few requests upon arrival which needed a few minutes to sort out in our room. The receptionist showed us to the bar where we recieved comlimentary drinks while we waited for our room to be prepared. When we got in to our room, it looked like it did in the pciture. It was amazing and the view of the Thames was the icing on the cake. Will definitely be staying here again soon. Highly Reccommend

Reviewed October 22, 2019

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10.0
Exceptional
Hayley from United Kingdom
Couple
Standard
Stayed 2 nights in July 2021

Very pleasant ”

Hotel Rafayel was very welcoming....all staff were friendly and helpful. The hotel itself is very clean. Would definitely go again

Reviewed July 12, 2021

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10.0
Exceptional
Lewis from United Kingdom
Couple
Stayed 1 night in March 2022

5star hotel”

Great luxury hotel with amazing facilities. Great food at the restaurant and nice breakfast. Staff were friendly and helpful.

Reviewed March 21, 2022

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10.0
Exceptional
Julian from United Kingdom
Couple
Stayed 2 nights in May 2019

Very nice hotel in good location 👍👍”

Location, food, cleanliness all top quality

Reviewed May 29, 2019

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10.0
Exceptional
Bradley from United Kingdom
Couple
Deluxe
Stayed 1 night in July 2021

Exceptional”

Would recommend to anyone. Great place with great views. Everyone was friendly and restaurant food was lovely.

Reviewed July 22, 2021

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10.0
Exceptional
Kadeen from United Kingdom
Solo traveler
Standard
Stayed 2 nights in November 2021

Definitely recommend ”

Everything is in the description of the hotel. It is beautiful. Third time staying & I am definitely going to book again

Reviewed December 12, 2021

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9.6
Exceptional
Maisie
Couple
Room STANDARD - ROOM ONLY
Stayed 1 night in March 2019

Really relaxing , amazing spa and gym”

All the staff were very friendly , very good value for money and we loved the restaurant along the Thames. The prices were as excepted but not a rip off!

Reviewed March 25, 2019

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8.8
Excellent
Micah
Couple
DOUBLE STANDARD - BED AND BREAKFAST
Stayed 1 night in June 2019

Nice hotel, lovely breakfast, but a few things could be improved.”

Kindly I was upgraded to a superior double but the room itself seemed like a “standard” size so I wonder how small a standard room is. The bathroom however was a generous size. Also you have to pay a £50 deposit on arrival which is refunded after departure but I would have preferred they keep card details rather than this as most hotels I have stayed at- even for longer periods of time did not require this. There is quite an abruptly worded poster in the lift and at the spa letting people know that absolute silence is expected when using the facilities (including the gym) and if this is expected to be adhered to else not be used. If I knew this I would have stayed somewhere else where users were free to have a conversation. This should be made clear on the description before booking. Other than this the staff were friendly and the hotel was very clean, breakfast excellent but it was the details expected of a 5* that I felt were lacking and disappointed me.

Reviewed June 08, 2019

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10.0
Exceptional
Denise from United Kingdom
Couple
Standard
Stayed 1 night in December 2021

Exceptional”

Great hotel everything you need and great location

Reviewed December 20, 2021

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9.2
Exceptional
Elissandro from Brazil
Couple
Standard - 1 Bed Requested
Stayed 3 nights in December 2018

Great place! Spacious room. Tube commuting a bit complicated.”

Spacious room and confortable bed helpful staff, super-super clean. Facilities and SPA are a great Plus. It’s inconvenient to commute to tube, even with a free shuttle which leave every 30min. Overall good value for money. I’d go back.

Reviewed January 02, 2019

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10.0
Exceptional
Diana
Couple
Standard
Stayed 1 night in May 2019

Beautiful surroundings”

Great staff. High standard of accomodation

Reviewed May 04, 2019

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9.6
Exceptional
Clare from United Kingdom
Couple
Suite
Stayed 1 night in January 2020

City Luxury”

A wonderful hotel; luxury on the edge of London. Great rooms, amazing views. Highly recommend.

Reviewed January 26, 2020

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9.6
Exceptional
Jessica from United Kingdom
Couple
Superior
Stayed 1 night in February 2022

Exceptional”

Really good clean helpful respectful and I will go back there again

Reviewed February 27, 2022

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9.6
Exceptional
Rianne from United Kingdom
Couple
Standard
Stayed 1 night in March 2022

Exceptional”

Great experience !, staff are lovely and helpful…. Will be booking here again very soon

Reviewed March 05, 2022

See room deals

9.2
Exceptional
Martha from United Kingdom
Family with young children
Suite
Stayed 1 night in July 2021

Amazing”

Hotel exceeded our expectations. Staff were so lovely and accommodating. Also met the owner who was equally just as lovely and very welcoming. Stayed in the suite with an amazing river view. Food was also top class, can’t thank them enough and will definitely be coming back

Reviewed July 05, 2021

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10.0
Exceptional
Ashlea from United Kingdom
Family with young children
Deluxe
Stayed 1 night in June 2019

Exceptional”

Brilliant stay

Reviewed June 17, 2019

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8.8
Excellent
Melissa
Group
Standard
Stayed 1 night in April 2019

Was a lovely hotel which definitely showed through its decor in the rooms! Absolutely Stunning!”

I thoroughly enjoyed my stay there as the room and breakfast was wonderful! The only things i didn't quiet like or would of preferred a bit better is the lighting and spa facilities. It was very dark in the room and the spa, in terms of space size for swimming pool, sauna and steam room was very small, apart from that everything was spot on.

Reviewed April 15, 2019

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8.8
Excellent
Laura
Couple
Deluxe
Stayed 2 nights in April 2019

Excellent”

Hotel and restaurant staff were beyond friendly and helpful. Location was reasonably close but not walking distance to a lot by the hotel had facilities available to travel. Spa had good facilities but was less relaxed as other guests didn’t follow signs of no phones or talking and staff didn’t challenge this. Treatments were exceptional and highly recommend. The restaurant food and atmosphere was also exceptional and highly recommended.

Reviewed May 02, 2019

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8.4
Excellent
Kim from United Kingdom
Couple
Standard
Stayed 1 night in December 2021

Perfect location for us -near family”

This was literally just a place to lay our head -and it was a very comfortable one after a busy day. The staff were very welcoming and helpful - especially as we arrived so late and they had successfully answered my questions before we arrived. We didn't use any of the other facilities. The room suited our needs and the shower was great. The only negative thing was that the room smelt a little of smoke.

Reviewed December 06, 2021

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