7.8

Very good
/10
(493 reviews)See what guests said
Housekeeping8
View5
Breakfast4
See map

6.9

Good

Location rating score

Popular landmarks
Natural History Museum 2.9 km
V&A - Victoria and Albert Museum 2.9 km
Buckingham Palace 4.2 km
Big Ben 5.0 km
London Eye 5.4 km
National Gallery 5.5 km
Madame Tussauds London 6.0 km
The British Museum 6.5 km
Tower Bridge 8.1 km
Tower of London 8.2 km
Nearby landmarks
Sambrook's Brewery 130 m
Fred Wells Gardens 240 m
Price's Park 320 m
York Gardens 330 m
Raynesford 350 m
Falcon Road Medical Centre 510 m
Barkers (Chemist) 530 m
Gym On London 620 m
Imperial Wharf Train Station 650 m
Body Logic Health 680 m
Rafayel Hotel & Spa

"Big glass windows , near thames and walking distance from train station."

najeeb - September 25, 2018
Deluxe  - Bed Rafayel Hotel & Spa
Interior view Rafayel Hotel & Spa
Interior view Rafayel Hotel & Spa
See all 60 photos
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Free Wi-Fi

Rafayel Hotel & Spa

34 Lombard Road, Wandsworth, London, United Kingdom, SW11 3RF - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 20 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Steamroom

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money7.7
Location rating6.9
Nearest airportLondon City Airport (LCY)
Distance to airport16.2 km

Rooms available at Rafayel Hotel & Spa

Excellent
Room comfort & quality
8.5
Emperor Suite
...
  • Room size: 51 m²/549 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 65 m²/700 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe River View Double Bed
...
  • Room size: 46 m²/495 ft²
  • River view
  • 1 double bed
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Standard
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Deluxe
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Nile Junior Suite
...
  • Room size: 65 m²/700 ft²
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Junior Suite
...
  • Room size: 65 m²/700 ft²
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King Bed Leisure Non-Smoking
...
  • Room size: 30 m²/323 ft²
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Premium Deluxe Double Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Rafayel Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 10:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Rafayel Hotel & Spa?

A stay at Rafayel Hotel & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Rafayel Hotel & Spa has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease.

Is breakfast offered at Rafayel Hotel & Spa?

Wake up to a great buffet breakfast at Rafayel Hotel & Spa. Adults can enjoy breakfast offered with an additional charge of 15 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Rafayel Hotel & Spa?

Rafayel Hotel & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Rafayel Hotel & Spa?

The closest train, metro, or bus station to Rafayel Hotel & Spa is york gardens bus stop D, 10 m away.

What restaurants are nearby Rafayel Hotel & Spa?

Rafayel Hotel & Spa’s neighborhood is Wandsworth which includes popular restaurants such as MyChelle's Baketique, Motu Indian Kitchen and Banyan on the Thames.

What popular shopping places are close to Rafayel Hotel & Spa?

Rafayel Hotel & Spa is located in Wandsworth area which features shopping places such as Wandsworth Town Fod Market, Southside Shopping Centre and Soul Brother Records.

What are popular attractions near Rafayel Hotel & Spa?

Rafayel Hotel & Spa is located in Wandsworth area, which is famous for attractions such as Battersea Chapel Baptist Church, Price's Park and York Gardens.

What popular natural sightseeing spots are close to Rafayel Hotel & Spa?

Rafayel Hotel & Spa is located within Wandsworth, which makes it conveniently close to natural sights including The Scope, Tow Path and Cycle Superhighway 7.

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Explore the neighborhood

What people love about Rafayel Hotel & Spa

  • 7.2

    Very good
    Breakfast

    "Food was good, breakfast was excellent."

    Anthony

    |

    August 18, 2018

  • 7.6

    Very good
    Staff 

    "staff all friendly and helpful."

    Barbara

    |

    September 29, 2018

  • 9.6

    Exceptional

    "Luxury on the edge of London."

    Clare

    |

    January 26, 2020

Property ranking|Compared to 13,490 London properties
See all rankings
Room comfort score
8.5/10
Cleanliness score
8.6/10
Room size
44 sqm.
Value for money score
7.8/10
Better than
99
%
of London properties
Better than
98
%
of London properties
Bigger than
98
%
of London properties
Better than
97
%
of London properties
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Overall rating:

7.8

Very good
492 reviews
Cleanliness
8.6
Facilities
7.6
Location
6.9
Read all reviews >
What travelers say they love:
I had a great time and will definitely stay here again on my...
najeeb from Pakistan
Solo traveler
More about Rafayel Hotel & Spa

More about Rafayel Hotel & Spa

This renowned 5-star luxury boasts cutting edge green technologies such as LED lighting, air conditioning, VDA efficiencies, and a rain water harvesting system. Rafayel Hotel & Spa will guarantee to service all houseguests with top-class attentiveness that they all deserve. The hotel offers elegant and comfy guestrooms along with a business center and fully equipped meeting rooms. For more leisurely comfort, there is a spa and gym well prepared for guests’ utilization. Be sure to visit the on-site diners to savor your taste buds in the on-site restaurants which serve some the most exquisite cuisines found within the area. Traveling to London is an enjoyable experience, but staying in Rafayel Hotel & Spa will surely make it an experience of a lifetime.

Show less
Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

20 mentions

Food & Dining

17 mentions

Breakfast

16 mentions

View

7 mentions

Languages spoken

  • English

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Physical distancing of at least 1 meter

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area

Access

  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Car park [charges apply]
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Full English/Irish
Location
34 Lombard Road, Wandsworth, London, United Kingdom, SW11 3RF
Good
Location

6.9

Airports

  • London City Airport (LCY)
    16.2 km
  • Heathrow Airport (LHR)
    19.2 km

Hospital or clinic

  • Falcon Road Medical Centre
    510 m

Shopping

  • Camden Market
    8.2 km

Convenience store

  • Sainsbury's Local
    500 m 7 min walk

Cash withdrawal

  • ATM
    380 m 5 min walk
What's nearby

Popular landmarks

  • Natural History Museum
    2.9 km
  • V&A - Victoria and Albert Museum
    2.9 km
  • Buckingham Palace
    4.2 km
  • Big Ben
    5.0 km
  • London Eye
    5.4 km
  • National Gallery
    5.5 km
  • Madame Tussauds London
    6.0 km
  • The British Museum
    6.5 km
  • Tower Bridge
    8.1 km
  • Tower of London
    8.2 km

Nearby landmarks

  • Sambrook's Brewery
    130 m
  • Fred Wells Gardens
    240 m
  • Price's Park
    320 m
  • York Gardens
    330 m
  • Raynesford
    350 m
  • Falcon Road Medical Centre
    510 m
  • Barkers (Chemist)
    530 m
  • Gym On London
    620 m
  • Imperial Wharf Train Station
    650 m
  • Body Logic Health
    680 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-13 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 14 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 3 or more rooms, different policies and additional supplements may apply.
  • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • The property provides shuttle service to nearby areas. Kindly contact the property for more details.
  • A credit/debit card security deposit of 50 GBP is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:30

Extras

  • Breakfast charge (unless included in room price)15 GBP

The property

  • Non-smoking rooms/floorsYes
  • Number of rooms 71
Property announcements

The property offers a free shuttle transfer to the nearest public transport links, Clapham Junction and Clapham Common, which are available from Monday to Friday, between 07:30 AM and 10:00 PM, Saturday and Sunday, between 09:00 AM and 10:00 PM, every 30 minutes. Please contact the property in advance to book this service.

Reviews of Rafayel Hotel & Spa from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.6
Facilities7.6
Location6.9
Room comfort and quality8.5
Service8.2
Value for money7.7
High score for London
Rating
9+ Exceptional (88)
8-9 Excellent (84)
7-8 Very Good (63)
6-7 Good (50)
<6 Below Expectation (59)
Time of the year
Mar - May (73)
Jun - Aug (121)
Sep - Nov (72)
Dec - Feb (78)
Don't miss out!Users are booking a place in London every 1 minutes on Agoda.com
All guests (492)
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Show reviews that mention 

Showing 344 verified guest comments
12345
10.0
Exceptional
Lisa from United Kingdom
Family with young children
Deluxe
Stayed 1 night in June 2018

FANTASTIC HOTEL AND STAFF”

I stayed at Rafayel Hotel and Spa with my partner and 2 children, it is a beautiful hotel with wonderful, helpful and friendly staff - nothing was too much trouble with our many requests. The room was amazing and the hotel is perfectly situated in Battersea to go to the Natural History Museum , Waterloo and many other locations/attractions. The hotel offers a shuttle service to Clapham Junction and is very informative on navigating round London. We loved it so much we stayed another night and will definitely go again. The food was delicious also, we had room service with the most divine steaks and had Eggs benedict for breakfast - all round it is a fabulous hotel in a fabulous location.

Reviewed June 07, 2018

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10.0
Exceptional
Rahima from United Kingdom
Couple
Standard
Stayed 1 night in September 2015

The Best Birthday Surprise (Halal Food bonus)”

Halal Food, Location and Attentive Staff

I booked Hotel Rafayel after reading some reviews, It is truly a 5* hotel. The location is prefect, the food was a major bonus as it is difficult to find hotel resturants which serve halal food. The staff were very attentive, I contacted them prior to arrival to inform its my husbands birthday and they made it so special for us. Complimentary mocktails, birthday dinning and the even a special birthday cake. You guys were amazing and keep it up.

Reviewed September 14, 2015

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9.6
Exceptional
Walieur from United Kingdom
Couple
Emperor Suite
Stayed 1 night in October 2019

Emperor Suite... Wow!! Views and Whirlwind Spa Tub.. what more can you ask for”

I was looking for a room with a jacuzzi tub and Hotel Rafayel came up on my search list. I looked at the picture and it looked amazing. I booked it immeditely. When we arrived we were greeted by a very attentive and friendly staff memeber. I made a few requests upon arrival which needed a few minutes to sort out in our room. The receptionist showed us to the bar where we recieved comlimentary drinks while we waited for our room to be prepared. When we got in to our room, it looked like it did in the pciture. It was amazing and the view of the Thames was the icing on the cake. Will definitely be staying here again soon. Highly Reccommend

Reviewed October 22, 2019

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8.7
Excellent
Christopher from United Kingdom
Business traveler
Deluxe
Stayed 1 night in March 2011

Beautiful Hotel-great value”

Fabulous design, High level of comfort, excellent value for money.,

i picked the rafayel from through agoda as it was a 5* hotel for a reasonable price. although it seems a bit out of the way in battersea, it's an excellent place to stay. there's no close tube station but clapham junction is very close by.. it's a beautifully designed hotel right on the south bank of the thames with lovely river views.the rooms are lovely and the mini bar is very reasonable considering the standard of the hotel. breakfast was good but possibly a little unimaginative for this level of hotel. i would definitely stay here again.

Reviewed March 14, 2011

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8.7
Excellent
Claire from United Kingdom
Group
Standard
Stayed 2 nights in December 2013

Pleasant and very helpful staff at hand 24/7. ”

Free shuttle service to several tube stations. Hotel was luxurious and clean. Staff couldn't do enough for us, excellent all round!

Wonderful! This was my 2nd stay in London and I would return to The Rafayel if I was to stay over again. How a hotel should be and exceptional compared to a previous hotel I stayed in. Friendly and helpful staff, great food, free shuttle service and beautiful clean rooms. I honestly haven't got a bad word to say about this place, would recommend to all!

Reviewed December 20, 2013

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10.0
Exceptional
Editha from United States
Family with teens
Deluxe
Stayed 4 nights in June 2011

Beautiful hotel and wonderful staffs”

great location - right beside the Thames River; exceptional service

We had a wonderful stay at Hotel Rafayel. The staffs were very friendly and helpful. Location was great - near London but away from the craziness of the city center. We really enjoyed the terrace overlooking the Thames River especially during sunset!

Reviewed July 09, 2011

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9.6
Exceptional
Julie from United Kingdom
Couple
Deluxe
Stayed 1 night in January 2018

Five star”

Hotel Rafayel is beautiful. Set on the banks of the river Thames not far from Clapham Common...A bit far out from rail and tube stations but they have free shuttle service. Staff are generally really helpful , rooms are beautiful- spacious and well equipped. My only criticism would be that the reception staff are always very rude about the shuttle service. If they offer it it should be with good grace or don’t bother!! Shuttle drivers are lovely- extremely friendly and courteous. Ben one of the managers is outstanding. Would definitely recommend it and return to it.

Reviewed January 19, 2018

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8.7
Excellent
Karolina from Poland
Couple
Deluxe River View Double Bed
Stayed 3 nights in January 2014

Fantastic hotel, poor location”

modern design and facilities, feeling of space, river views

This is a fabulous hotel. Agoda had a great deal on it and my partner and I booked Thames Room (159 GBP hotel price, 127 GBP through Agoda) for 3 nights. Check in and check out were very fast. Staff was attentive, polite and discrete. Room size was perfect, all facilities working, breathtaking views for Thames and heliport. We saw helicopter landing 3 times during 3 days - it was audible but not disturbing at all. Bathroom was great - large, spacious, modern, well equipped, with bath and TV. TV in the room had a selection of all popular channels, along with paid movies and free internet (additional keyboard provided in the room). The internet speed was fantastic - approx. 30 Mbps download and 20 Mbps upload, so perfectly fine for work/streaming/playing. The bed was very large and extremely comfortable. The room had floor-to-ceiling windows on one wall for the views and all had light grey blinds, if someone wanted a bit of shading. There is a Thames walkway right next to the hotel, so perfect for an evening stroll. Not so good bits: guests in rooms close to the restaurant will hear any party going - on one night there was a pretty noisy one, so it is best to avoid these and ask for higher floors. Even though guests had 50% discount on meals (lunch and dinner only) in the restaurant, the prices were still steep, so we didn't use it. Location: Zone 2, so OK for Travelcards 1-2. However, the nearest railway station (Clapham Junction) was a good 10-15 minutes away on foot through not such a brilliant area. From Clapham it is 2 stops with Southwest Trains (very frequent) to Waterloo Station. The hotel offers free transport to Clapham Junction upon earlier request. Would we come back? Yes, definitely - with another good offer and room at a higher floor. It is as close you can get to a luxury at a reasonable price.

Reviewed January 20, 2014

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9.3
Exceptional
Gaurish from India
Business traveler
Standard
Stayed 3 nights in January 2011

Fantastic hotel, Spacious rooms, Courteous staff!”

Spacious rooms, waterfront location, warm staff!!

Hotel Rafayel is an excellent option for very spacious and comfortable rooms, very good location on the River Thames Waterfront!! Although a little away from the town center, it is directly and easily accessible to Victoria Station!!! My stay was very confortable, excellent treatment by the courteous staff, in fact we thought we were pampered. A five star quality stay at the Hotel!!

Reviewed January 30, 2011

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9.0
Exceptional
Marion from United Kingdom
Business traveler
Deluxe
Stayed 2 nights in June 2015

Our stay at the Rafayel”

room, quiteness comfort

We have stayed here once before and it is very comfortable and luxurious. Our room, although near the road, was very nice and the traffic did not affect us. There was an issue with the bathroom sink tap which was sort of hanging off and difficult to use, we did report this, but surely the cleaner should have noticed it when cleaning? This is a minor detail, but for 5 star should have been dealt with. There was also a large rose petal under the large sofa stool which was obviously left by a previous occupant - I noticed it when I was in bed. The cream sofa could also do with a little clean, particularly on the front at the bottom. Also, another minor issue was one of the light switches next to the bed was broken, but did not affect us, but the small round mirror in the bathroom again could do with a clean. All of these are minor issues, but I would definitely stay at the Rafayel again because it was so relaxing!

Reviewed June 22, 2015

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10.0
Exceptional
Vladimirs from Latvia
Couple
Standard
Stayed 2 nights in February 2012

Perfect hotel! Very friendly staff! Thank you!”

modern and clean rooms, friendly staff and really good spa!

Next time being in London we will stay again in Rafayel hotel! Perfect location, 5* hotel with perfect service!

Reviewed February 29, 2012

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9.3
Exceptional
Gibson from United Kingdom
Couple
Deluxe
Stayed 5 nights in December 2011

great value for money, spacious, well equiped room”

great value for money, superb, large rooms, luxurious feel.

We enjoyed our stay here very much. The hotel is not in a central London location, but we found it easy to get into town and it was a small price to pay for the standard and size of the rooms. If you spent the same rate in central London you would take a chance on the room....especially as hotels seem to promise one standard of room and then put you in the broom cupboard!

Reviewed January 07, 2012

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9.7
Exceptional
Jasmin from New Zealand
Couple
Standard
Stayed 3 nights in December 2012

Large room, free shuttle service and convenience.”

free shuttle service, own bar and restaurant

We loved staying at this hotel, large rooms with free shuttle service to nearest metro station came in handy and we used every day. Also the breakfast was great with a wide selection. I was also impressed with the Spa, pool and gym area. Overall a great hotel and I will definitely stay here again on the next trip to London.

Reviewed January 04, 2013

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9.6
Exceptional
Lamis from United Kingdom
Couple
Deluxe
Stayed 1 night in October 2017

Best Hotel I’ve stayed in London so far!”

Great hotel, Stayed in the Deluxe and it was perfect, I’d probably want a bath instead of a shower next time. My partner & I really enjoyed our stay, I truly recommend the Rafayel.

Reviewed October 30, 2017

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8.8
Excellent
Micah
Couple
DOUBLE STANDARD - BED AND BREAKFAST
Stayed 1 night in June 2019

Nice hotel, lovely breakfast, but a few things could be improved.”

Kindly I was upgraded to a superior double but the room itself seemed like a “standard” size so I wonder how small a standard room is. The bathroom however was a generous size. Also you have to pay a £50 deposit on arrival which is refunded after departure but I would have preferred they keep card details rather than this as most hotels I have stayed at- even for longer periods of time did not require this. There is quite an abruptly worded poster in the lift and at the spa letting people know that absolute silence is expected when using the facilities (including the gym) and if this is expected to be adhered to else not be used. If I knew this I would have stayed somewhere else where users were free to have a conversation. This should be made clear on the description before booking. Other than this the staff were friendly and the hotel was very clean, breakfast excellent but it was the details expected of a 5* that I felt were lacking and disappointed me.

Reviewed June 08, 2019

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7.6
Very good
Barbara from France
Solo traveler
Deluxe
Stayed 1 night in September 2018

Very good”

I booked the Rafayel as accommodation for a late theatre performance. It wasn’t as close as I would have liked but the price was reasonable. I had a nice room and bathroom although the tile grouting on the bathroom floor could do with attention it was badly deteriorated and in my view unhygienic as the maid could not possibly clean adequately. I also was disturbed by the fan noise which was stopped by reception but then I could hear another noise which I traced to a sealed unit in the cupboard. Light pollution from tv and controls were also disturbing. Noise from courtyard and heliport also a nuisance. However staff all friendly and helpful. The bed was comfortable and had nice bedding.And there is a useful free shuttle bus to the station. Enjoyed a nice meal in the restaurant but didn’t have breakfast as I was going out for lunch. Altogether as long as you are not noise and light intolerant as I am the hotel is very comfortable.

Reviewed September 29, 2018

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10.0
Exceptional
Andrew from United Kingdom
Couple
Deluxe
Stayed 1 night in September 2017

Amazing and spacious rooms”

We loved this hotel. It's as good as any we've ever stayed in and at a price which, for London, was very reasonable. The opulence of the lobby may not be to everyone's taste but the rooms are huge, modern and luxurious without being over the top. Only wish we'd stayed more than one night

Reviewed October 03, 2017

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8.7
Excellent
tim from United Kingdom
Couple
Superior
Stayed 1 night in July 2012

Really nice modern hotel”

Amazing bed and the best pillows ever. Good size room and bathroom. Clean. Good in room technology

A really nice modern hotel, reasonably priced. . Really clean and good sized rooms. Restaurant food was really good and 50% off when your stay with the hotel. Has a spa which was included in the price and treatments have 50% off when staying. Would stay again and recommend

Reviewed July 11, 2012

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9.3
Exceptional
Marian from Philippines
Family with teens
Deluxe
Stayed 2 nights in September 2015

The sweetest deal- upgrade to a suite!”

Very helpful staff; ultra clean; free shuttle to station

First trip to london and like my first love- rafayel is unforgettable

Reviewed September 19, 2015

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8.0
Excellent
gavin from United Kingdom
Couple
Suite
Stayed 1 night in March 2011

fantastic suite in a very unique hotel”

room / food

hotel is off the beaten track but on a main bus route to central london so location is not a problem booked a jacuzzi suite and was not disappointed stayed in 5 star hotels many times before and this room was one of the best very clean huge floor space and all the technology you could want dinner in the restuarant was excellent spa facilities very good staff very pleasant although service can be a little quirky

Reviewed March 09, 2011

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