Raffles Grand Hotel d'Angkor
HD Image
State Room Garden View - Bed Raffles Grand Hotel d'Angkor
Lobby Raffles Grand Hotel d'Angkor
Lobby Raffles Grand Hotel d'Angkor
See all 65 photos
Removed from saved list
/>
9.0
Exceptional
/10
(369 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Parking
FREE
  • Pub Street1.34 km
  • Angkor Archaeological Park5.31 km
  • Ta Prohm8.34 km
  • Banteay Kdei Temple8.35 km
  • Angkor Thom8.39 km
  • Bayon8.48 km
  • Preah Khan10.83 km
  • Bakong12.8 km
  • Puok Silk Farm14.57 km
  • 5-star Hotel
    Free Wi-Fi

    Raffles Grand Hotel d'Angkor

    1 Vithei Charles de Gaulle, Khum Svay Dangkum, Siem Reap, Cambodia, Siem Reap Central Area, Siem Reap, Cambodia, 17252 - See map
    "There are cheaper ways to see Siem Reap but with the time limit we had, this was perfect & very affordable."
    Jamie - April 4, 2018
    Exceptional cleanliness
    9.3 rating for cleanliness
    Exceptional comfort
    9.3 room quality and comfort
    Exceptional service
    9.2 rating for service
    Exceptional reputation
    Recommended by 92% of guests
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Cheaper than 81% of all properties in Siem Reap in the last 24 hoursCompared to 1,932 Siem Reap properties at Agoda for various dates
    Value for money8.3
    Distance to city center1 Km
    Location rating9.1
    Nearest airportSiem Reap International Airport (REP)
    Distance to airport6.7 km

    Rooms available at Raffles Grand Hotel d'Angkor

    9.3
    Exceptional
    Room comfort & quality
    State Room Pool View
    State Room Pool View
    ...
    • Room size: 32 m²/344 ft²
    • Pool view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Colonial Suite
    Colonial Suite
    ...
    • Room size: 48 m²/517 ft²
    • Garden view
    • 1 super king bed
    Enter dates to see prices
    Landmark Pool View
    Landmark Pool View
    ...
    • Room size: 36 m²/388 ft²
    • Pool view
    • 2 queen beds or 1 king bed
    Enter dates to see prices
    Landmark Room Garden View
    Landmark Room Garden View
    ...
    • Room size: 36 m²/388 ft²
    • Garden view
    • 2 queen beds or 1 king bed
    Enter dates to see prices
    State Room Garden View
    State Room Garden View
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    State Twin Room
    State Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Cabana Suite
    Cabana Suite
    ...
    • Room size: 72 m²/775 ft²
    • Pool view
    Enter dates to see prices
    Raffles King Suite
    Raffles King Suite
    ...
    • Room size: 72 m²/775 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Landmark Twin Room
    Landmark Twin Room
    ...
    • Room size: 36 m²/388 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    SUITE CABANA KING BED
    SUITE CABANA KING BED
    ...
      Enter dates to see prices

      What people love about Raffles Grand Hotel d'Angkor

      • 9.2
        Exceptional
        Staff 

        "The staff was professional, courteous, discreet and friendly."

        Hee K.

        |

        January 17, 2017

      • 9.3
        Exceptional

        "I really loved the pool and whole atmosphere of the property."

        stuart

        |

        February 21, 2016

      • 9.3
        Exceptional

        "We sought at the very best room and prepared to pay for it."

        stuart

        |

        February 21, 2016

      Property ranking|Compared to 1,932 Siem Reap properties
      See all rankings
      Room comfort score
      9.3/10
      Location score
      9.1/10
      Cleanliness score
      9.3/10
      Service score
      9.2/10
      Better than
      98
      %
      of Siem Reap properties
      Better than
      96
      %
      of Siem Reap properties
      Better than
      95
      %
      of Siem Reap properties
      Better than
      92
      %
      of Siem Reap properties
      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

      Sign in now
      More about Raffles Grand Hotel d'Angkor

      More about Raffles Grand Hotel d'Angkor

      8.0
      Very good

      "Great pool, such amazing staff who were great with our littl..."

      emma

      |

      August 31, 2016

      Description

      Show less

      Most talked about facilities

      Swimming Pool
      21 mentions
      Breakfast
      15 mentions
      Food & Dining
      9 mentions
      Housekeeping
      3 mentions

      What they offer

      9.6
      Exceptional
      Staff 

      "Staff were extremely helpful & everything was 5 star all the..."

      Jamie

      |

      April 4, 2018

      View all reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Announcements

      Show less

      Reviews of Raffles Grand Hotel d'Angkor from real guests

      Overall rating
      9.0
      Exceptional
      From 369 reviews
      9.3Cleanliness
      9.3Room comfort and quality
      9.3Service
      Agoda Reviews (259)Booking.com Reviews (110)
      Rating via Agoda9.0
      /
      10
      Exceptional
      Cleanliness9.3
      Facilities8.9
      Location9.1
      Room comfort and quality9.3
      Service9.2
      Value for money8.3
      High score for Siem Reap
      Rating
      9+ Exceptional (134)
      8-9 Excellent (47)
      7-8 Very Good (29)
      6-7 Good (8)
      <6 Below Expectation (10)
      Time of the year
      Mar - May (54)
      Jun - Aug (64)
      Sep - Nov (49)
      Dec - Feb (61)
      All guests (259)
      All room types
      All languages

      Show reviews that mention 

      Showing 228 verified guest comments
      12345
      9.6
      Exceptional
      Dirk from Vietnam
      Solo traveler
      State Room Pool View
      Stayed 2 nights in April 2019

      Super charming gem of the old days of Grand Hotels”

      It is becoming hard to find hotels where the staff has been trained on the same „house“ and become part of the history of the hotel itself. I guess this is what produces a great deal of the unique atmosphere of this hotel - besides attentive management, an obvious devotion to authentic style and acknowledging the language of the architecture. I very much hope that the scheduled renovation will take heed of the unique authenticity of this hotel rather than producing another soulless polished five star hotel replica that would usually lack dignity and natural grandeur.

      Reviewed June 17, 2019
      10.0
      Exceptional
      Huey from Malaysia
      Family with young children
      State Room Pool View
      Stayed 3 nights in April 2019

      Exceptional”

      Excellent! My family absolutely enjoyed our stay, very accomodating, helpful and cheerful staff. We had breakfast there 3 mornings and never felt bored with the buffet spread. Dinners were good too. Location wise, no where better than right infront of the park and were treated to a full 20mins fireworks display in conjunction with the Khmer New Year celebrations. 5 Stars all the way.

      Reviewed April 21, 2019
      9.2
      Exceptional
      Hee from Malaysia
      Group
      Landmark Room Garden View
      Stayed 3 nights in January 2017

      Wonderful Place”

      A colonial style hotel with modern conveniences and excellent service. The staff was professional, courteous, discreet and friendly. They helped organise transport, tours and guides and it all ran with military precision! We had a great time and we would recommend the hotel to anyone looking for an oasis in Siem Reap. Thank you to everyone at Raffles Grand Hotel for making our stay memorable.

      Reviewed January 17, 2017
      9.3
      Exceptional
      stuart from China
      Business traveler
      Landmark Room Garden View
      Stayed 2 nights in February 2016

      Bromley review”

      solve problems, high level of personal service, Raffles brand

      We checked in following a online booking on agoda. The booking showed a room with a lounge which turned out to be not correct. We sought at the very best room and prepared to pay for it. The Raffles were very accommodating and added US$300 per night on top of the agoda rate. So that about US$600 per night. That room 1318 is normally over US$1,300 per night at best so Raffles looked after us very well. We asked for a personal car and driver, no issue fantastic. Can you picture my wife whom is a CCTV personality arriving at the gates of Angkor Wat driver in a cap with white gloves, just perfect. The room was very comfortable facing right onto the pool. I really loved the pool and whole atmosphere of the property. Dinner in the fine dining was low cost and the food really good. Yhe breakfast has only one issue, they don't know how to cook eggs, way overcooked and took over one morning to do my own. Following this visit we will refer our client and friend and I will come back.

      Reviewed February 21, 2016
      10.0
      Exceptional
      Natalie from United Kingdom
      Couple
      State Room Pool View
      Stayed 3 nights in March 2015

      Simply Stunning ”

      Heritage, Service and Ambiance

      What can I say? Our stay at Raffles was perfect in every way, going beyond the call of duty to make our trip a memorable and delightful occasion. Raffles has charm transporting you to another time and place in history. Service was impeccable, food delicious, facilities five star. A great place to relax away from the heat of the town but close enough to explore Siem Reap and the majestic Angkor Temples.

      Reviewed September 01, 2015
      9.0
      Exceptional
      Samantha from United Kingdom
      Couple
      Landmark Room Garden View
      Stayed 2 nights in October 2012

      Great colonial hotel”

      Friendly staff and the breakfasts

      From the first moment you arrive the staff are friendly and helpful - although their English language skills are sometimes limited, it is worth persevering. The rooms were wonderful but we did have mouse or rat droppings in our room on the last night and noone seemed able to explain or offer an apology. The breakfasts and the pool are stunning and after a long day at the temples, the hotel was a welcome oasis of peace and relaxation. We were the youngest guests by some margin, so if you are after wild nights out, do not choose the Raffles Grand hotel.

      Reviewed October 23, 2012
      8.7
      Excellent
      Lucas from South Africa
      Family with young children
      State Room Garden View
      Stayed 1 night in September 2012

      Good but not the experience it was meant to be”

      The Raffles Brand

      Good hotel but I felt lacking a bit of the old colonial charm we were looking for. Architecturally the hotel is quite basic, even though the interiors of the rooms and restaurant areas are tastefully done. The hotel passages we felt had a strong resemblance to a hospital rather than a luxury hotel. The staff was very good and when we hinted that it is not ideal when shown to a twin bed state room they quickly found us another room with a kings size bed. Our friends did even better by nabbing an upgrade to a suite. Since we were there during off season we were allowed a late checkout without extra charge. However, when enquiring about the possibility for an airport transfer we were quoted $60 for the privileged of going in a well-used raffles branded van compared to taking a local taxi for $7. For a once off experience this hotel was ok but certainly not living up to our expectations of being that authentic. If you are looking for an authentic experience I would rather suggest staying in the original Raffles hotel in Singapore.

      Reviewed September 25, 2012
      8.3
      Excellent
      Trevor from United Kingdom
      Couple
      Landmark Room Garden View
      Stayed 2 nights in July 2012

      Exquisite”

      Traditional with a touch of class

      a real touch of class. loved every minute of the time spent in the hotel. staff were amazing and so friendly and helpful. i could not believe that most staff new my name. great location as away from the busy town but close enough to walk. beautiful grounds and will be back for sure.

      Reviewed July 16, 2012
      9.7
      Exceptional
      Roger from United States
      Solo traveler
      State Room Garden View
      Stayed 4 nights in May 2012

      The Grand Old Dame of Siem Reap”

      Service in every area

      Raffles Grand Hotel sets the bar for service. From the butlers to waiters and concierge everyone went out of their way to make sure I had a wonderful stay. The accommodations were comfortable and well maintained and the food was great. They were always bringing out a few surprise drinks to sample too. When I explained that I wanted to hire models for a photo shoot, the manager even made that happen.

      Reviewed June 11, 2012
      9.0
      Exceptional
      Yung from Singapore
      Couple
      Stayed 3 nights in September 2011

      Beautiful hotel with Excellent service!”

      Everything! From the moment we stepped into the hotel on our very first day till we checked out, everything was perfect and in tip top service!

      Highly recommended for couples, family and people who wants a remarkable experience with your hotel stay. The Definite Chosen one! Look no further! Great location, Excellent service, Lovely hotel with beautiful memoirs!

      Reviewed September 17, 2011
      9.3
      Exceptional
      Daniel from Germany
      Group
      Landmark Room Garden View
      Stayed 4 nights in January 2011

      Great Hotel and Perfect Service”

      Central, Quiet, Great Service and Always Friendy People, Top Breakfast

      I went to this Hotel 2 times already and it it always a great pleasure too come back. This time there were some Russian People booked, some at breakfast if they sit next to you a little bit louder, but in general okay. They arrange great tours with private cars and have great Tour Guides. I recommend Tim which I went again. He make the Angkor Wat Tour relaxed, and brings you the great places but not at the crowded times.

      Reviewed January 21, 2011
      8.7
      Excellent
      Peter from Australia
      Couple
      State Room Garden View
      Stayed 4 nights in November 2009

      Magnificent Swimming Pool”

      Pool
      No balcony

      Very plush hotel in smart location in Siem Riep. Lovely, ginormous swimming pool. Dance show every second night & dinner stall choices was very good if expensive. Rooms similar 1930's style to Raffles Le Royal in Phnom Penh but no balcony which was a pity given the glorious gardens. Breakfast you could sit outside though, breakfast buffet great with free champagne.

      Reviewed November 28, 2009
      6.0
      Mark from United States
      Couple
      Landmark Pool View
      Stayed 1 night in February 2019

      Bad Experience”

      Hotel is trading on its reputation and history not its quality of service and facilities - to justify the price and a 5-star rating the property needs a major renovation and upgrade - The room type we reserved was not available - we were offered an upgrade for an additional $250.00 -Instead of a Landmark Pool View Room with a king size bed - we were given a small room with a partial pool view - the room had two beds and a small desk & chair - after sundown the room was infested with small flies and mosquitoes - we only made it through the night by leaving the light on on the bathroom with the door opened a crack - Avoid this property until they upgrade

      Reviewed February 26, 2019
      9.2
      Exceptional
      Mukul from Vietnam
      Family with teens
      Landmark Room Garden View
      Stayed 2 nights in February 2018

      Excellent customer service”

      We stayed at the Raffles on our trip to Siam Reap in February. It's a great property, old world charm, nice rooms. We had an issue with the air-conditioning in our room, it didn't work all night and the staff in the night were not able to fix it. However, they moved us to another room in the middle of the night. The General Manager of the hotel met us the next day and refunded us one night's charge. Excellent service and super service recovery as well. I would recommend this hotel any day.

      Reviewed July 31, 2018
      9.2
      Exceptional
      Jonathan from United Kingdom
      Couple
      Landmark Room
      Stayed 3 nights in May 2018

      Colonial Opulence in Verdant Siem Reap”

      Fantastic 5 star service, Fabulous rooms. Wonderful bar and restaurant options. Immaculate colonial decor and amenities with all modern service options. Sensational breakfast. 5 star prices expected; however, US$5 for a can of Angkor beer from the mini bar somewhat excessive. Bathrooms lack easy access to shower for mobility impaired (was no issue for us)

      Reviewed May 11, 2018

      Dear Jonathan, Thank you very much for choosing Raffles Grand Hotel d'Angkor for your recent stay in Siem Reap. It has been our pleasure having you stay with us and we appreciate for your kind review. We do apologize for not anticipate your need in the area you mentioned as we do have the steps for guests using in the bathroom upon request. However, We are so glad to hear that we have provided you a great stay with excellent service overall and we are very happy to hear that you loved the hotel and enjoyed our delicious champagne breakfast. Thank you once again for your compliments and I hope that you had a wonderful visit to this Kingdom of Wonder. We hope your travels would bring you back to Siem Reap again in the future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

      Responded May 22, 2018
      Raffles Grand Hotel d'Angkor
      9.6
      Exceptional
      Jamie from Australia
      Couple
      Colonial Suite
      Stayed 1 night in April 2018

      Magnificent hotel”

      Staff were extremely helpful & everything was 5 star all the way. We only had one night & arrived early morning (0830) & they organised a car (BMW) with driver from the hotel & an official tour guide ready to take us half an hour after arriving & they had our room ready even though official check in time is not until 1400. We were able to see Angkor Wat and two other temples comfortably within the one day. It was fantastic. Car with driver USD$131 & tour guide USD$50 all added to the hotel bill. There are cheaper ways to see Siem Reap but with the time limit we had, this was perfect & very affordable.

      Reviewed April 04, 2018
      9.6
      Exceptional
      Stephen from United States
      Couple
      Landmark Room Garden View
      Stayed 7 nights in August 2016

      Stephen”

      We stayed at the Raffles for one week and had excellent service. The hotel was beautiful and very clean. The Colonial style was very nice. We had a great experience at the hotel and found the staff extremely helpful. We would recommend the hotel.

      Reviewed August 15, 2016
      9.3
      Exceptional
      nancy from United States
      Solo traveler
      Landmark Room Garden View
      Stayed 3 nights in February 2014

      Classic elegance, wonderful staff”

      Grand old hotel experience, modern conveniences, wonderful staff

      It was one of the most wonderful hotel experiences I have had in a long time. I travel a great deal and stay and fine hotels. Being so near antiquity and then having a grand hotel to return was absolutely a pleasure. You still feel you are far away and yet totally cared for. I feel lucky to have had this experience.

      Reviewed March 05, 2014
      6.3
      Good
      Rudolf from Germany
      Solo traveler
      State Room Garden View
      Stayed 3 nights in February 2014

      colonial charm with some downsides”

      building, garden, pool

      Overall fine, with a few problems described in my other review of the hotel. The rooms suffer from some compromises that have to do with the landmark status of the building. The friendliness of the staff seemed a bit fake after my mother was forced out of her room because a simple late checkout was denied (see my other review).

      Reviewed March 03, 2014
      6.3
      Good
      Rudolf from Germany
      Solo traveler
      Landmark Room Garden View
      Stayed 3 nights in February 2014

      Agatha Christie's Poirot is alive and well”

      old historical building, swimming pool, gardens

      Raffles Grand Hotel d'Angkor is in a historical building built during colonial times. The management is maintaining this strength by not upgrading the rooms/hotel extensively. This has its downsides because the rooms (especially the bathrooms) can't be retrofitted to have some of today's amenities. Overall, the hotel attracts mostly old retirees who want to experience "colonial charm". During my stay I was expecting Agatha Christie's Poirot to make a guest appearance at any point in time, but the clientele remained old, rich people who like to dress up for high tea and dinner. All this was fine until the hotel (that supposedly prides itself for good service) denied late checkout (1 pm instead of noon) to my 75-year old mother. Instead, she was asked to move her luggage to my room because her room was supposedly needed. Yet, the same room was available for the same night on several hotel websites... Overall, I judge a luxury hotel by what it does when I ask for something. All the fancy standardized service and "take downs" don't matter to me if a guest's simple request is denied.

      Reviewed March 03, 2014
      12345

      Reviews of Raffles Grand Hotel d'Angkor from real guests

      Overall rating
      9.0
      Exceptional
      From 369 reviews
      9.3Cleanliness
      9.3Room comfort and quality
      9.3Service
      Agoda Reviews (259)Booking.com Reviews (110)
      Rating via Agoda9.0
      /
      10
      Exceptional
      Cleanliness9.3
      Facilities8.9
      Location9.1
      Room comfort and quality9.3
      Service9.2
      Value for money8.3
      High score for Siem Reap
      Rating
      9+ Exceptional (134)
      8-9 Excellent (47)
      7-8 Very Good (29)
      6-7 Good (8)
      <6 Below Expectation (10)
      Time of the year
      Mar - May (54)
      Jun - Aug (64)
      Sep - Nov (49)
      Dec - Feb (61)
      All guests (259)
      All room types
      All languages

      Show reviews that mention 

      Showing 228 verified guest comments
      12345
      9.6
      Exceptional
      Dirk from Vietnam
      Solo traveler
      State Room Pool View
      Stayed 2 nights in April 2019

      Super charming gem of the old days of Grand Hotels”

      It is becoming hard to find hotels where the staff has been trained on the same „house“ and become part of the history of the hotel itself. I guess this is what produces a great deal of the unique atmosphere of this hotel - besides attentive management, an obvious devotion to authentic style and acknowledging the language of the architecture. I very much hope that the scheduled renovation will take heed of the unique authenticity of this hotel rather than producing another soulless polished five star hotel replica that would usually lack dignity and natural grandeur.

      Reviewed June 17, 2019
      10.0
      Exceptional
      Huey from Malaysia
      Family with young children
      State Room Pool View
      Stayed 3 nights in April 2019

      Exceptional”

      Excellent! My family absolutely enjoyed our stay, very accomodating, helpful and cheerful staff. We had breakfast there 3 mornings and never felt bored with the buffet spread. Dinners were good too. Location wise, no where better than right infront of the park and were treated to a full 20mins fireworks display in conjunction with the Khmer New Year celebrations. 5 Stars all the way.

      Reviewed April 21, 2019
      9.2
      Exceptional
      Hee from Malaysia
      Group
      Landmark Room Garden View
      Stayed 3 nights in January 2017

      Wonderful Place”

      A colonial style hotel with modern conveniences and excellent service. The staff was professional, courteous, discreet and friendly. They helped organise transport, tours and guides and it all ran with military precision! We had a great time and we would recommend the hotel to anyone looking for an oasis in Siem Reap. Thank you to everyone at Raffles Grand Hotel for making our stay memorable.

      Reviewed January 17, 2017
      9.3
      Exceptional
      stuart from China
      Business traveler
      Landmark Room Garden View
      Stayed 2 nights in February 2016

      Bromley review”

      solve problems, high level of personal service, Raffles brand

      We checked in following a online booking on agoda. The booking showed a room with a lounge which turned out to be not correct. We sought at the very best room and prepared to pay for it. The Raffles were very accommodating and added US$300 per night on top of the agoda rate. So that about US$600 per night. That room 1318 is normally over US$1,300 per night at best so Raffles looked after us very well. We asked for a personal car and driver, no issue fantastic. Can you picture my wife whom is a CCTV personality arriving at the gates of Angkor Wat driver in a cap with white gloves, just perfect. The room was very comfortable facing right onto the pool. I really loved the pool and whole atmosphere of the property. Dinner in the fine dining was low cost and the food really good. Yhe breakfast has only one issue, they don't know how to cook eggs, way overcooked and took over one morning to do my own. Following this visit we will refer our client and friend and I will come back.

      Reviewed February 21, 2016
      10.0
      Exceptional
      Natalie from United Kingdom
      Couple
      State Room Pool View
      Stayed 3 nights in March 2015

      Simply Stunning ”

      Heritage, Service and Ambiance

      What can I say? Our stay at Raffles was perfect in every way, going beyond the call of duty to make our trip a memorable and delightful occasion. Raffles has charm transporting you to another time and place in history. Service was impeccable, food delicious, facilities five star. A great place to relax away from the heat of the town but close enough to explore Siem Reap and the majestic Angkor Temples.

      Reviewed September 01, 2015
      9.0
      Exceptional
      Samantha from United Kingdom
      Couple
      Landmark Room Garden View
      Stayed 2 nights in October 2012

      Great colonial hotel”

      Friendly staff and the breakfasts

      From the first moment you arrive the staff are friendly and helpful - although their English language skills are sometimes limited, it is worth persevering. The rooms were wonderful but we did have mouse or rat droppings in our room on the last night and noone seemed able to explain or offer an apology. The breakfasts and the pool are stunning and after a long day at the temples, the hotel was a welcome oasis of peace and relaxation. We were the youngest guests by some margin, so if you are after wild nights out, do not choose the Raffles Grand hotel.

      Reviewed October 23, 2012
      8.7
      Excellent
      Lucas from South Africa
      Family with young children
      State Room Garden View
      Stayed 1 night in September 2012

      Good but not the experience it was meant to be”

      The Raffles Brand

      Good hotel but I felt lacking a bit of the old colonial charm we were looking for. Architecturally the hotel is quite basic, even though the interiors of the rooms and restaurant areas are tastefully done. The hotel passages we felt had a strong resemblance to a hospital rather than a luxury hotel. The staff was very good and when we hinted that it is not ideal when shown to a twin bed state room they quickly found us another room with a kings size bed. Our friends did even better by nabbing an upgrade to a suite. Since we were there during off season we were allowed a late checkout without extra charge. However, when enquiring about the possibility for an airport transfer we were quoted $60 for the privileged of going in a well-used raffles branded van compared to taking a local taxi for $7. For a once off experience this hotel was ok but certainly not living up to our expectations of being that authentic. If you are looking for an authentic experience I would rather suggest staying in the original Raffles hotel in Singapore.

      Reviewed September 25, 2012
      8.3
      Excellent
      Trevor from United Kingdom
      Couple
      Landmark Room Garden View
      Stayed 2 nights in July 2012

      Exquisite”

      Traditional with a touch of class

      a real touch of class. loved every minute of the time spent in the hotel. staff were amazing and so friendly and helpful. i could not believe that most staff new my name. great location as away from the busy town but close enough to walk. beautiful grounds and will be back for sure.

      Reviewed July 16, 2012
      9.7
      Exceptional
      Roger from United States
      Solo traveler
      State Room Garden View
      Stayed 4 nights in May 2012

      The Grand Old Dame of Siem Reap”

      Service in every area

      Raffles Grand Hotel sets the bar for service. From the butlers to waiters and concierge everyone went out of their way to make sure I had a wonderful stay. The accommodations were comfortable and well maintained and the food was great. They were always bringing out a few surprise drinks to sample too. When I explained that I wanted to hire models for a photo shoot, the manager even made that happen.

      Reviewed June 11, 2012
      9.0
      Exceptional
      Yung from Singapore
      Couple
      Stayed 3 nights in September 2011

      Beautiful hotel with Excellent service!”

      Everything! From the moment we stepped into the hotel on our very first day till we checked out, everything was perfect and in tip top service!

      Highly recommended for couples, family and people who wants a remarkable experience with your hotel stay. The Definite Chosen one! Look no further! Great location, Excellent service, Lovely hotel with beautiful memoirs!

      Reviewed September 17, 2011
      9.3
      Exceptional
      Daniel from Germany
      Group
      Landmark Room Garden View
      Stayed 4 nights in January 2011

      Great Hotel and Perfect Service”

      Central, Quiet, Great Service and Always Friendy People, Top Breakfast

      I went to this Hotel 2 times already and it it always a great pleasure too come back. This time there were some Russian People booked, some at breakfast if they sit next to you a little bit louder, but in general okay. They arrange great tours with private cars and have great Tour Guides. I recommend Tim which I went again. He make the Angkor Wat Tour relaxed, and brings you the great places but not at the crowded times.

      Reviewed January 21, 2011
      8.7
      Excellent
      Peter from Australia
      Couple
      State Room Garden View
      Stayed 4 nights in November 2009

      Magnificent Swimming Pool”

      Pool
      No balcony

      Very plush hotel in smart location in Siem Riep. Lovely, ginormous swimming pool. Dance show every second night & dinner stall choices was very good if expensive. Rooms similar 1930's style to Raffles Le Royal in Phnom Penh but no balcony which was a pity given the glorious gardens. Breakfast you could sit outside though, breakfast buffet great with free champagne.

      Reviewed November 28, 2009
      6.0
      Mark from United States
      Couple
      Landmark Pool View
      Stayed 1 night in February 2019

      Bad Experience”

      Hotel is trading on its reputation and history not its quality of service and facilities - to justify the price and a 5-star rating the property needs a major renovation and upgrade - The room type we reserved was not available - we were offered an upgrade for an additional $250.00 -Instead of a Landmark Pool View Room with a king size bed - we were given a small room with a partial pool view - the room had two beds and a small desk & chair - after sundown the room was infested with small flies and mosquitoes - we only made it through the night by leaving the light on on the bathroom with the door opened a crack - Avoid this property until they upgrade

      Reviewed February 26, 2019
      9.2
      Exceptional
      Mukul from Vietnam
      Family with teens
      Landmark Room Garden View
      Stayed 2 nights in February 2018

      Excellent customer service”

      We stayed at the Raffles on our trip to Siam Reap in February. It's a great property, old world charm, nice rooms. We had an issue with the air-conditioning in our room, it didn't work all night and the staff in the night were not able to fix it. However, they moved us to another room in the middle of the night. The General Manager of the hotel met us the next day and refunded us one night's charge. Excellent service and super service recovery as well. I would recommend this hotel any day.

      Reviewed July 31, 2018
      9.2
      Exceptional
      Jonathan from United Kingdom
      Couple
      Landmark Room
      Stayed 3 nights in May 2018

      Colonial Opulence in Verdant Siem Reap”

      Fantastic 5 star service, Fabulous rooms. Wonderful bar and restaurant options. Immaculate colonial decor and amenities with all modern service options. Sensational breakfast. 5 star prices expected; however, US$5 for a can of Angkor beer from the mini bar somewhat excessive. Bathrooms lack easy access to shower for mobility impaired (was no issue for us)

      Reviewed May 11, 2018

      Dear Jonathan, Thank you very much for choosing Raffles Grand Hotel d'Angkor for your recent stay in Siem Reap. It has been our pleasure having you stay with us and we appreciate for your kind review. We do apologize for not anticipate your need in the area you mentioned as we do have the steps for guests using in the bathroom upon request. However, We are so glad to hear that we have provided you a great stay with excellent service overall and we are very happy to hear that you loved the hotel and enjoyed our delicious champagne breakfast. Thank you once again for your compliments and I hope that you had a wonderful visit to this Kingdom of Wonder. We hope your travels would bring you back to Siem Reap again in the future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

      Responded May 22, 2018
      Raffles Grand Hotel d'Angkor
      9.6
      Exceptional
      Jamie from Australia
      Couple
      Colonial Suite
      Stayed 1 night in April 2018

      Magnificent hotel”

      Staff were extremely helpful & everything was 5 star all the way. We only had one night & arrived early morning (0830) & they organised a car (BMW) with driver from the hotel & an official tour guide ready to take us half an hour after arriving & they had our room ready even though official check in time is not until 1400. We were able to see Angkor Wat and two other temples comfortably within the one day. It was fantastic. Car with driver USD$131 & tour guide USD$50 all added to the hotel bill. There are cheaper ways to see Siem Reap but with the time limit we had, this was perfect & very affordable.

      Reviewed April 04, 2018
      9.6
      Exceptional
      Stephen from United States
      Couple
      Landmark Room Garden View
      Stayed 7 nights in August 2016

      Stephen”

      We stayed at the Raffles for one week and had excellent service. The hotel was beautiful and very clean. The Colonial style was very nice. We had a great experience at the hotel and found the staff extremely helpful. We would recommend the hotel.

      Reviewed August 15, 2016
      9.3
      Exceptional
      nancy from United States
      Solo traveler
      Landmark Room Garden View
      Stayed 3 nights in February 2014

      Classic elegance, wonderful staff”

      Grand old hotel experience, modern conveniences, wonderful staff

      It was one of the most wonderful hotel experiences I have had in a long time. I travel a great deal and stay and fine hotels. Being so near antiquity and then having a grand hotel to return was absolutely a pleasure. You still feel you are far away and yet totally cared for. I feel lucky to have had this experience.

      Reviewed March 05, 2014
      6.3
      Good
      Rudolf from Germany
      Solo traveler
      State Room Garden View
      Stayed 3 nights in February 2014

      colonial charm with some downsides”

      building, garden, pool

      Overall fine, with a few problems described in my other review of the hotel. The rooms suffer from some compromises that have to do with the landmark status of the building. The friendliness of the staff seemed a bit fake after my mother was forced out of her room because a simple late checkout was denied (see my other review).

      Reviewed March 03, 2014
      6.3
      Good
      Rudolf from Germany
      Solo traveler
      Landmark Room Garden View
      Stayed 3 nights in February 2014

      Agatha Christie's Poirot is alive and well”

      old historical building, swimming pool, gardens

      Raffles Grand Hotel d'Angkor is in a historical building built during colonial times. The management is maintaining this strength by not upgrading the rooms/hotel extensively. This has its downsides because the rooms (especially the bathrooms) can't be retrofitted to have some of today's amenities. Overall, the hotel attracts mostly old retirees who want to experience "colonial charm". During my stay I was expecting Agatha Christie's Poirot to make a guest appearance at any point in time, but the clientele remained old, rich people who like to dress up for high tea and dinner. All this was fine until the hotel (that supposedly prides itself for good service) denied late checkout (1 pm instead of noon) to my 75-year old mother. Instead, she was asked to move her luggage to my room because her room was supposedly needed. Yet, the same room was available for the same night on several hotel websites... Overall, I judge a luxury hotel by what it does when I ask for something. All the fancy standardized service and "take downs" don't matter to me if a guest's simple request is denied.

      Reviewed March 03, 2014
      12345
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss

      Raffles Grand Hotel d'Angkor
      |Exceptional 9.0
      ×
      Check in. Step out.
      Experiences on Agoda. Because your room is just the beginning.

      • Exceptional location
      • Pub Street