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Raffles Hotel Le Royal
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8.8 Excellent location
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8.8Location
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Excellent
From 604 reviewsSee what guests said
8.8
93% would recommend to a friend
  • Airport transfer

  • 530 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

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State Pool View
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  • Pool view
  • 33 m²/355 ft²
  • 2 double beds or 1 king bed
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State Room
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  • Courtyard view
  • 33 m²/355 ft²
  • 2 double beds or 1 king bed
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Colonial Suite
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  • City view
  • 66 m²/710 ft²
  • 1 double bed
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Executive Suite
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  • City view
  • 66 m²/710 ft²
  • 1 king bed
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Landmark Room
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  • Pool view
  • 38 m²/409 ft²
  • 2 king beds
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Landmark Pool View
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  • Pool view
  • 32 m²/344 ft²
  • 2 single beds or 1 double b...
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Room with Spa Package
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  • 33 m²/355 ft²
  • Shower
  • 1 king bed or 2 single beds
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Suite with Garden View
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  • 140 m²/1507 ft²
  • Balcony/terrace
  • 1 king bed
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State Room -3rd Night Free
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    Landmark Room Pool View With Breakfast -
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      Verified guest reviews

      Agoda Reviews (604)Booking.com Reviews (158)
      Filter by guest type:
      Cleanliness9.2
      Facilities8.6
      Location8.8
      Room comfort and quality9.1
      Service9.0
      Value for money8.2
      Provided by verified guests of Agoda
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      Showing 539 verified guest comments
      12345
      9.2
      JEAN-CLAUDE from Belgium
      Couple
      State Room
      Stayed 4 nights in December 2017
      Exceptional
      The hotel has impeccable service, the only problem was the light in the room. It was not possible to read in the room due to insufficient light.
      Reviewed January 06, 2018
      Dear Jean-Claude, Thank you for sharing your experience and we appreciate feedback as we strive to improve our services. I will work with our Rooms Division to see how we can improve the lighting in the guests rooms to allow better enjoyment for everyone. Sincerely, Jean-Pierre Joncas Hotel Manager
      Responded January 10, 2018
      Raffles Hotel Le Royal
      Did you find this review helpful?|
      7.6
      Nina from South Africa
      Family with teens
      State Room
      Stayed 3 nights in December 2017
      Very good
      Friendly accommodating and helpful staff. Lovely historical setting with pleasant ambience
      Reviewed December 20, 2017
      Thank you for sharing your experience and we are delighted you enjoyed your stay. Jean-Pierre Joncas Hotel Manager
      Responded December 24, 2017
      Raffles Hotel Le Royal
      Did you find this review helpful?|
      8.0
      jane from Singapore
      Couple
      State Pool View
      Stayed 2 nights in December 2017
      Good
      Good
      Reviewed December 04, 2017
      Thank you for sharing your experience. Jean-Pierre Joncas Hotel Manager
      Responded December 08, 2017
      Raffles Hotel Le Royal
      Did you find this review helpful?|
      9.6
      Donna from United Kingdom
      Couple
      State Room
      Stayed 4 nights in November 2017
      Great location attentive staff beautiful hotel
      The staff are raffles!! Attentive chatty always obliging. The room was small but beautifully decorated. Concierge service was the best I’ve used! Staff in elephant bar were fantastic!! Overall it’s a calming gem in the middle of a chaotic noisy city.. a must stay
      Reviewed November 12, 2017
      Dear Donna, We are delighted you enjoyed your stay and that our team was able to provide a memorable experience for you. Thank you for sharing your experience and we hope your next visit is as pleasant as the last. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager
      Responded November 14, 2017
      Raffles Hotel Le Royal
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      10.0
      RUPERTO from United States
      Solo traveler
      State Room
      Stayed 1 night in November 2017
      Home Again
      Charming greeting upon arrival and delicious food in the Elephant Bar. Very nice room with tub n separate shower. Lovely grounds.
      Reviewed November 09, 2017
      Dear Ruperto, Thank you for the wonderful feedback and we are delighted to remain you residence of choice when visiting Phnom Penh. we look forward to your next visit. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager
      Responded November 14, 2017
      Raffles Hotel Le Royal
      Did you find this review helpful?|
      8.0
      Sonia from Indonesia
      Business traveler
      State Room
      Stayed 2 nights in October 2017
      Colonial heritage hotel
      Good location, very near to river side where there are many restaurants around. Staffs are mediocre , not too friendly compared to other staffs at other 5 star hotel. Breakfast has many selections but doesn’t really have good taste and the dim sum didn’t look appealing., The hotel rate is quiet high as well. They didn’t replace the amenities in the room. It was my partner’s birthday, hotel gave.a nice birthday cake, we ate 2 slices and the next day after make up room, the cake was left half from the time we left the hotel. Something like this shouldn’t happen in this kind of luxury hotel. The room lacks of storage or table to put stuffs. Anyway, it was a good experience staying at this hotel.
      Reviewed November 03, 2017
      Dear Sonia, Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Pierre Joncas Hotel Manager
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      Raffles Hotel Le Royal
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      9.2
      sandra from Indonesia
      Business traveler
      State Room
      Stayed 1 night in October 2017
      Friendly staff
      Great location, great services, warm and classy love it!
      Reviewed October 30, 2017
      Dear Sandra, Thank you for sharing your experience and we look forward to welcoming you back in the near future! Sincerely, Jean-Pierre Joncas Hotel Manager
      Responded November 01, 2017
      Raffles Hotel Le Royal
      Did you find this review helpful?|
      10.0
      Brett from Vietnam
      Business traveler
      State Room
      Stayed 1 night in August 2017
      Great place to stay
      Raffles is simply everything you expect it to be!
      Reviewed October 18, 2017
      Dear Brett, We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. I will share your feedback with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Thomas G Christiansen Area General Manager
      Responded October 20, 2017
      Raffles Hotel Le Royal
      Did you find this review helpful?|
      9.2
      Annibelle from United States
      Family with young children
      State Room
      Stayed 3 nights in October 2017
      Relaxing escape from the bustle of the city
      Our first time to Phnom Penh, and we really enjoyed our stay at Raffles Hotel Le Royal. Especially traveling with a 21 month old, the staff was very hospitable, genuine, and met our needs. They provided a Fisher-Price toy in our room, had the baby cot all setup, and provided us with a package of all natural baby cleaning products as well! he spa facilities are wonderful, and there are many nooks and crannies to sit and enjoy the beautiful landscaping. The only thing that would make this location better is a play room or kids clubhouse to further entertain the little ones. We hope to return and enjoy an adult getaway one day soon!
      Reviewed October 10, 2017
      Dear Annibelle, We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Thomas G Christiansen Area General Manager
      Show more
      Raffles Hotel Le Royal
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      9.2
      joseph from United States
      Solo traveler
      Landmark Pool View
      Stayed 3 nights in October 2017
      Superb, classy hotel filled with history and mystique
      This is a great classy hotel filled with lots of history. The service is impeccable and the facilities first rate. The elephant bar is very famous and serves some of the best gin & tonics in Asia. I highly recommend this hotel.
      Reviewed October 08, 2017
      Dear Joseph, We are delighted you enjoyed the charm of our heritage address and the service provided by our team. We hope to welcome you back in the near future. Jean-Pierre Joncas Hotel Manager
      Responded October 09, 2017
      Raffles Hotel Le Royal
      Did you find this review helpful?|
      12345
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