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Raffles Hotel Le Royal
Raffles Hotel Le Royal
Raffles Hotel Le Royal
Raffles Hotel Le Royal
Raffles Hotel Le Royal
Raffles Hotel Le Royal
Raffles Hotel Le Royal

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8.8

Excellent

826 reviews

826 reviews

Breakfast9
Swimming Pool9
Food & Dining4
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
National University of Management

180 m

Vattanac Capital

250 m

Wat Srah Chak

320 m

UNICEF Cambodia

380 m

Lucky Premium

400 m

Popular landmarks
Sisowath Quay

1.4 km

National Museum

1.6 km

Royal Palace

1.9 km

Silver Pagoda

2.1 km

Independence Monument

2.4 km

Closest landmarks
Elephant Bar

40 m

Phar Mart

210 m

Dental Touch

270 m

Embassy of the United States

290 m

Kantha Bopha Children Hospital

370 m

Newly renovated

Raffles Hotel Le Royal

92 Rukhak Vithei Daun Penh Sangkat Wat Phnom, Doun Penh, Phnom Penh, Cambodia, 12302 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Doun Penh, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

560 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 10 minutes on Agoda.com
Value for money8.2
Location rating8.8
Nearest airportPhnom Penh International Airport (PNH)
Distance to airport8.5 km

Rooms available at Raffles Hotel Le Royal

Exceptional
Room comfort & quality

9.1

State Room King Pool View
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Landmark Suite
...
  • Room size: 140 m²/1507 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Personality Suite
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Executive Suite King Bed
...
  • Room size: 66 m²/710 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Landmark King Pool View
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
State Room King Bed
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
State Room Twin Beds
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Landmark Room King Bed
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Colonial Suite King Bed
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Landmark Room Twin Beds
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Raffles Hotel Le Royal?

Check-in is from 02:00 PM, and check-out is until 03:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Raffles Hotel Le Royal?

For those who wish to drive their own cars, Raffles Hotel Le Royal has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Raffles Hotel Le Royal?

Start your mornings right, with the continental and buffet breakfast options offered at Raffles Hotel Le Royal. There's an additional charge of 30 USD for adults and 15 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Raffles Hotel Le Royal?

Raffles Hotel Le Royal features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Light meal like coffee or tea is served using only quality ingredients.

Can special events be hosted at Raffles Hotel Le Royal?

Large events and gatherings such as weddings, private events and engagements can be hosted at Raffles Hotel Le Royal. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Wireless internet service is offered to help your event go smoothly.

Can business events be hosted at Raffles Hotel Le Royal?

On-site venues and convenient event services make Raffles Hotel Le Royal an ideal choice for hosting events such as corporate events, conferences and meetings. The 3 venues can accommodate you and your guests. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Raffles Hotel Le Royal?

Raffles Hotel Le Royal does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Raffles Hotel Le Royal?

The closest train, metro, or bus station is Phnom Penh Railway Station, 530 m away from Raffles Hotel Le Royal.

What restaurants are nearby Raffles Hotel Le Royal?

Raffles Hotel Le Royal’s neighborhood is Doun Penh which includes popular restaurants such as Eclipse Sky Bar, Magnolia Vietnamese Restaurant and Hummus House.

What popular shopping places are close to Raffles Hotel Le Royal?

Raffles Hotel Le Royal is located in Doun Penh area which features shopping places such as Phnom Penh's Night Market, Sorya Center Point and Golden Sorya Mall.

What are popular attractions near Raffles Hotel Le Royal?

Raffles Hotel Le Royal is located in Doun Penh area, which is famous for attractions such as Royal Palace, National Museum and Wat Phnom.

See map

Explore the neighborhood

What people love about Raffles Hotel Le Royal

  • 10

    Exceptional

    "Loving to stay here and enjoy the breakfast around nice atmosphere, we would try the swimming pool next time"

    CHIA

    |

    October 15, 2022

  • 8.8

    Excellent
    Staff 

    "Room and room service was very good, staff is excellent, while the Elephant bar is fantastic."

    Stephen

    |

    August 12, 2022

  • 10

    Exceptional

    "Wonderful short stay at Raffles."

    Andrew

    |

    July 13, 2022

Overall rating:

8.8

Excellent
826 reviews
Cleanliness
9.2
Facilities
8.8
Location
8.8
Read all reviews >
What travelers say they love:
Staff were very hospitable and will definitely attend to you...
Rafael from Philippines
Business traveler
More about Raffles Hotel Le Royal

More about Raffles Hotel Le Royal

Raffles Hotel Le Royal

See the best of Phnom Penh with a stay at Raffles Hotel Le Royal, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Phnom Penh is easy with a stay at Raffles Hotel Le Royal, just 2.9 km from Tuol Sleng Genocide Museum.
The facilities and services provided by Raffles Hotel Le Royal ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Phnom Penh. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Raffles Hotel Le Royal. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Raffles Hotel Le Royal include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Raffles Hotel Le Royal also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Raffles Hotel Le Royal

See the best of Phnom Penh with a stay at Raffles Hotel Le Royal, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Phnom Penh is easy with a stay at Raffles Hotel Le Royal, just 2.9 km from Tuol Sleng Genocide Museum.
The facilities and services provided by Raffles Hotel Le Royal ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Phnom Penh. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Raffles Hotel Le Royal. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Raffles Hotel Le Royal include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Raffles Hotel Le Royal also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at Raffles Hotel Le Royal. Pamper and indulge yourself with a visit to the massage, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Raffles Hotel Le Royal. Pose in front of Royal Palace located 1.9 km away, and you can always show your friends the time you went to Phnom Penh. Whatever you may be looking to buy on your trip to Phnom Penh, chances are you'll find it at Central Market located 3.2 km away.

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Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Swimming Pool

40 mentions

Breakfast

38 mentions

Food & Dining

32 mentions

Housekeeping

13 mentions

Languages spoken
  • English
  • French
  • Japanese
  • Khmer
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Coffee/tea maker
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • Pajamas
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
Restaurant Le Royal
  • Cuisine: French, Cambodian
  • Menu: Buffet, A-la-carte

Location

92 Rukhak Vithei Daun Penh Sangkat Wat Phnom, Doun Penh, Phnom Penh, Cambodia, 12302
Excellent
Location

8.8

Airports
  • Phnom Penh International Airport (PNH)
    8.5 km 49 min drive
  • Sihanouk International Airport (KOS)
    178.2 km 4.2 hour drive
Public transportation
  • Phnom Penh Railway Station
    530 m
  • GST Bus Station
    910 m
Hospital or clinic
  • Phar Mart
    210 m
Shopping
  • Central Market
    3.3 km
Convenience store
  • Panda Mart
    1.1 km
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • Wat Phnom
    490 m
  • Sisowath Quay
    1.4 km
  • National Museum
    1.6 km
  • Royal Palace
    1.9 km
  • Silver Pagoda
    2.1 km
  • Independence Monument
    2.4 km
  • Tuol Sleng Genocide Museum
    3.0 km
  • Central Market
    3.3 km
  • Russian Market
    4.0 km
  • Choeung Ek Genocidal Center
    10.3 km
Nearby landmarks
  • Elephant Bar
    40 m
  • National University of Management
    180 m
  • Phar Mart
    210 m
  • Vattanac Capital
    250 m
  • Dental Touch
    270 m
  • Embassy of the United States
    290 m
  • Wat Srah Chak
    320 m
  • Kantha Bopha Children Hospital
    370 m
  • UNICEF Cambodia
    380 m
  • Angel International Reproductive Medicine Center
    390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until15:00
Getting around
  • Airport transfer fee48 USD
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)30 USD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants4
  • Number of rooms 175
  • Room voltage220
  • Year property opened1929
  • Most recent renovation2020

Reviews of Raffles Hotel Le Royal from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.8
Location8.8
Room comfort and quality9.1
Service8.9
Value for money8.2
High score for Phnom Penh
Rating
9+ Exceptional (314)
8-9 Excellent (131)
7-8 Very Good (89)
6-7 Good (34)
<6 Below Expectation (24)
Time of the year
Mar - May (140)
Jun - Aug (143)
Sep - Nov (137)
Dec - Feb (172)
All guests (755)
All room types
All languages

Show reviews that mention 

Showing 592 verified guest comments
12345
10.0
Exceptional
Elma from Ireland
Couple
Stayed 2 nights in February 2019

Lovely hotel, very nice breakfast, comfortable room”

Stayed for two nights, staff were excellent. Very nice room overlooking the front. Great swimming pool, nieces touches, keep serving you cool water and fresh fruit in the room. Beautiful bathroom. Would love to come back.

Reviewed February 10, 2019

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Dear Mr. Elma, Thank you for your kind comment. I will gladly share your lovely comments about our hotel and service with our team. We look forward to welcoming you back again in the near future. Sincere regards, Oliver Dudley Cluster General Manager

Responded February 20, 2019
Raffles Hotel Le Royal
10.0
Exceptional
Tamsin from Singapore
Family with teens
Stayed 2 nights in December 2018

Sublime experience ”

We stayed three nights here incjuding NYE. The experience overall was excellent - the attention to detail, level of surface and overall comfort in the middle of a hot and busy city. Although an older hotel, it’s highly maintained and the rooms very comfortable.

Reviewed January 02, 2019

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On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.

Responded January 11, 2019
Raffles Hotel Le Royal
9.6
Exceptional
Colin from United Kingdom
Couple
Stayed 3 nights in April 2019

Colonial splendor”

This is our fourth year of spending time at Raffles and it still takes its place as our favourite place to stay. It is so relaxing as soon as you walk through the entrance and oozes understated luxury. The lobby gives a colonial feel that is echoed throughout with high ceilings, long drapes and beautiful antique statues and decoration. The rooms are comfortable and the elelphant bar is a fabulous place to relax and catch up with friends. Please bring back the draft beer in the mini yard glasses....they are so unique :)

Reviewed May 04, 2019

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Dear Colin, On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.

Responded May 08, 2019
Raffles Hotel Le Royal
10.0
Exceptional
Willy from Singapore
Couple
State Room King Pool View
Stayed 1 night in May 2022

Great Heritage Hotel”

Ask for a heritage tour to appreciate the rich history of the hotel. Staff and services are excellent as always from any Raffles Hotel. location is great. neat Wat Phnom.

Reviewed May 03, 2022

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10.0
Exceptional
Andrew from Netherlands
Couple
State Room King Bed
Stayed 1 night in May 2022

Exceptional”

Wonderful short stay at Raffles. Lovely rooms and facilities to the north of the city. Execellent food and service throughout our stary

Reviewed July 14, 2022

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10.0
Exceptional
kathryn
Couple
Stayed 1 night in May 2019

An oasis in the heart of pnomh penh”

Excellent spa facilities- food and cocktail menu

Reviewed May 17, 2019

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Dear Kathryn, On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments more so on the spa and food and beverage facilities, which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.

Responded June 22, 2019
Raffles Hotel Le Royal
10.0
Exceptional
Matthieu from Hong Kong SAR, China
Family with young children
Stayed 2 nights in February 2019

A glimpse of the past”

Living the dream of old days in high end luxury in Phnom Penh. Pure luxury.

Reviewed February 09, 2019

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Dear Mr. Matthieu, Thank you for your wonderful comments, I will gladly share your lovely comments about our hotel with our team. We look forward to welcome you back in a near future . Sincere regards, Oliver Dudler- Cluster General Manager

Responded February 20, 2019
Raffles Hotel Le Royal
10.0
Exceptional
Patricia from United Kingdom
Solo traveler
Stayed 2 nights in January 2019

Fabulous Raffles Phnom Phen Cambodia”

This came up to all expectations

Reviewed January 29, 2019

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Dear Patricia, On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.

Responded February 05, 2019
Raffles Hotel Le Royal
9.6
Exceptional
allison from Singapore
Family with teens
Stayed 4 nights in February 2019

Exceptional”

This was a very elegant hotel with attentive staff. The rooms are well appointed and the pool is set in lovely spacious gardens.

Reviewed February 10, 2019

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Dear Mr. Allison Thank you for your kind comment. I will gladly share your lovely comments about our hotel and service with our team. We look forward to welcoming you back again in the near future. Sincere regards, Oliver Dudley Cluster General Manager

Responded February 20, 2019
Raffles Hotel Le Royal
9.6
Exceptional
JoAnn from United States
Solo traveler
State Room King Bed
Stayed 2 nights in May 2022

Exceptional”

Amazing stay, comfortable room and bed. Staff very helpful and attentive.

Reviewed May 14, 2022

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9.6
Exceptional
Gregory from United States
Couple
Stayed 1 night in April 2021

Good Pandemic Stay”

Stayed one night while residing in Phnom Penh as a "staycation". Overall, very good experience.

Reviewed June 07, 2021

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On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.

Responded June 11, 2021
Raffles Hotel Le Royal
8.4
Excellent
Rafael from Philippines
Business traveler
Stayed 2 nights in May 2019

Iconic Hotel”

A taste of luxury and history. This hotel boasts of its heritage which was worth every buck you spend. Although on the expensive side, one will definitely experience quiet relaxation while staying in this wonderful hotel. Staff were very hospitable and will definitely attend to your needs. Rooms were spacious with luxurious amenities and very comfortable beds. Breakfast was good but not exceptional.

Reviewed May 24, 2019

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Dear Rafeal, On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. We are also pleased to inform you that we have recently uplifted and continued our historical journey on our breakfast offerings, more dishes for the international traveler, we hope to see you back soonest to try our wide variety and quality selections. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.

Responded June 22, 2019
Raffles Hotel Le Royal
8.4
Excellent
Quinn from China
Solo traveler
Stayed 1 night in March 2019

could do better with cleanliness !”

after all it's a decent hotel,not amazing though ,maube i expected too much i did found hair on the bath tube and toliet . however the staff handle it professionally,good thing is the breakfast is wonderful!

Reviewed March 05, 2019

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On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride, I do wish to personally apologize for the unfortunate bath room facilities shortcoming. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.

Responded April 02, 2019
Raffles Hotel Le Royal
9.2
Exceptional
Aneesh from Thailand
Family with teens
Stayed 1 night in May 2019

Exceptional”

Room size is a bit too small for a family with 13 year old

Reviewed August 14, 2019

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Dear Aneesh, On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.

Responded September 06, 2019
Raffles Hotel Le Royal
8.4
Excellent
Denis from Australia
Solo traveler
State Room King Bed
Stayed 2 nights in November 2019

Over expectations. Lovely building but the staff could not do enough. The ceilin fans in the newly ”

Willing to do that much more. I am no fan of air con so prefer open winfows It is not hot this time of year. The breakfasts are amazing . You owe it to yourself to stay with such friendly people amid clasic opulence and

Reviewed December 03, 2019

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Dear Denis, On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments more so on the breakfast offerings, which have been shared with all of our team members with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Warm regards, Dennis de Groot Hotel Manager.

Responded December 10, 2019
Raffles Hotel Le Royal
8.8
Excellent
Christie from Taiwan
Solo traveler
Stayed 1 night in November 2020

helpful staff and good service ”

do not miss the breakfast, it's good.

Reviewed November 11, 2020

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Dear Christie, Thank you for your wonderful review on your recent staycation with us. I will gladly share your lovely comments about our meticulous breakfast and exquisite environment with our team, Warm Regards. Dennis de Groot Hotel Manager.

Responded November 26, 2020
Raffles Hotel Le Royal
8.0
Excellent
roger from United States
Couple
Stayed 2 nights in March 2019

Great classic hotel. Nice ambience and tentative sraff”

The rooms are a little dated but this adds to the charm and history

Reviewed March 25, 2019

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On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.

Responded April 02, 2019
Raffles Hotel Le Royal
7.6
Very good
pierre from France
Couple
Stayed 2 nights in February 2019

will comeback”

very nice and charming hotel

Reviewed February 11, 2019

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Dear Mr. Pierre, Thank you for your kind comment. I will gladly share your lovely comments about our hotel with our team. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Sincere regards, Oliver Dudley Cluster General Manager

Responded February 20, 2019
Raffles Hotel Le Royal
6.4
Good
David from Singapore
Business traveler
Stayed 3 nights in January 2020

Dated but the charm carries it through”

Stayed 3 nights, the place is run down and the bathroom shower leaked water as well as not draining properly. The whole place needs some serious capital investing to bring it back into shape. That said it still has the colonial charm and lovely staff. The breakfast is ok except for the annoying small black flies which is simply fixed by putting more fly gel trays out on evenings after closing to break the breeding cycle. I would stay again.

Reviewed January 28, 2020

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Dear David, Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am excited to inform you that we have embarked on the third and final restoration phase of Raffles Hotel Le Royal – a project that commenced in April 2019. Always moving with the times and in line with the high expectations of our guests, this restoration programme, due for completion in early May 2020, is designed to ensure that we retain what is so special about Raffles We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future S

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Raffles Hotel Le Royal
6.8
Good
Stephen from United States
Solo traveler
State Room King Bed
Stayed 2 nights in July 2022

Needs Mgr oversight”

Staff lack training in dining room as they pester you when eating. Service very slow to room as I waited over 30 minutes for simple laundry bag.

Reviewed July 17, 2022

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