Raffles Hotel Le Royal

Raffles Hotel Le Royal

92 Rukhak Vithei Daun Penh, Sangkat Wat, Doun Penh, Phnom Penh, Cambodia,
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    Guest reviews

    8.8
    Excellent
    /10
    (683 reviews)See what guests said
    9.2
    Exceptional

    "The facility is fine, very clean and convinient."

    Rui

    -

    December 15, 2018

    9.2
    Exceptional cleanliness
    Recommended by 89% of guests

    Property highlights

    • 530 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Vattanac Capital Tower120 m
  • National University of Management190 m
  • Wat Srah Chak300 m
  • Wat Phnom520 m
  • Casa Entertainment530 m
  • Stupa with Buddha Relic540 m
  • Preah Monivong Street670 m
  • Artisans d'Angkor750 m
  • Central Market770 m
  • BS Shopping Center790 m
  • Value for money8.1
    Location rating8.8
    Nearest airportPhnom Penh International Airport (PNH)
    Distance to airport8.4 km
    Select your room
    9.1
    Exceptional
    Room comfort & quality
    State Pool View
    State Pool View
    ...
    • Room size: 32 m²/344 ft²
    • Pool view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    1 King One Bedroom Suite
    1 King One Bedroom Suite
    ...
    • Room size: 140 m²/1507 ft²
    • City view
    • 4 single beds and 1 double ...
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    State Room
    State Room
    ...
    • Room size: 32 m²/344 ft²
    • Courtyard view
    • 2 single beds or 1 king bed
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    Executive  Suite
    Executive Suite
    ...
    • Room size: 66 m²/710 ft²
    • City view
    • 1 king bed & 1 king bed
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    Landmark Room
    Landmark Room
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Colonial Suite
    Colonial Suite
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed & 1 double bed
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    Landmark Pool View
    Landmark Pool View
    ...
    • Room size: 32 m²/344 ft²
    • Pool view
    • 1 single bed or 1 double be...
    Enter dates to see prices
    Room Capacity 5
    Room Capacity 5
    ...
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      Personality Suite
      Personality Suite
      ...
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        Colonial Suite
        Colonial Suite
        ...
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          What people love about the property

          • 9.6
            Exceptional

            "A lovely place staffed by friendly and well trained personnel."

            Jesmin

            |

            July 25, 2017

          • 10.0
            Exceptional

            "The experience overall was excellent - the attention to detail, level of surface and overall comfort in the middle of a hot and busy city."

            Tamsin

            |

            January 2, 2019

          • 7.6
            Very good

            "Friendly accommodating and helpful staff."

            Nina

            |

            December 20, 2017

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          More about Raffles Hotel Le Royal

          More about Raffles Hotel Le Royal

          9.2
          Exceptional

          "We had a fantastic stay at Raffles, where we went to celebra..."

          Louise

          |

          March 13, 2018

          An overview

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          What they offer

          9.2
          Exceptional

          "I have liked my room with the large terrace offering a nice..."

          Claudia

          |

          February 22, 2018

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (683)Booking.com Reviews (184)
          8.8
          /
          10
          Cleanliness9.2
          Facilities8.6
          Location8.8
          Room comfort and quality9.1
          Service8.9
          Value for money8.1
          Provided by verified guests of Agoda
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          All guests (683)
          All room types

          Show reviews that mention 

          Showing 568 verified guest comments
          12345
          8.4
          Excellent
          Quinn from China
          Solo traveler
          State Room
          Stayed 1 night in March 2019
          could do better with cleanliness !”
          after all it's a decent hotel,not amazing though ,maube i expected too much i did found hair on the bath tube and toliet . however the staff handle it professionally,good thing is the breakfast is wonderful!
          Reviewed March 05, 2019
          10.0
          Exceptional
          Elma from Ireland
          Couple
          Landmark Room
          Stayed 2 nights in February 2019
          Lovely hotel, very nice breakfast, comfortable room”
          Stayed for two nights, staff were excellent. Very nice room overlooking the front. Great swimming pool, nieces touches, keep serving you cool water and fresh fruit in the room. Beautiful bathroom. Would love to come back.
          Reviewed February 10, 2019
          Dear Mr. Elma, Thank you for your kind comment. I will gladly share your lovely comments about our hotel and service with our team. We look forward to welcoming you back again in the near future. Sincere regards, Oliver Dudley Cluster General Manager
          Responded February 20, 2019
          Raffles Hotel Le Royal
          10.0
          Exceptional
          Matthieu from Hong Kong
          Family with young children
          Landmark Room
          Stayed 2 nights in February 2019
          A glimpse of the past”
          Living the dream of old days in high end luxury in Phnom Penh. Pure luxury.
          Reviewed February 09, 2019
          Dear Mr. Matthieu, Thank you for your wonderful comments, I will gladly share your lovely comments about our hotel with our team. We look forward to welcome you back in a near future . Sincere regards, Oliver Dudler- Cluster General Manager
          Responded February 20, 2019
          Raffles Hotel Le Royal
          10.0
          Exceptional
          Tamsin from Singapore
          Family with teens
          State Room
          Stayed 2 nights in December 2018
          Sublime experience ”
          We stayed three nights here incjuding NYE. The experience overall was excellent - the attention to detail, level of surface and overall comfort in the middle of a hot and busy city. Although an older hotel, it’s highly maintained and the rooms very comfortable.
          Reviewed January 02, 2019
          On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.
          Responded January 11, 2019
          Raffles Hotel Le Royal
          8.0
          Excellent
          Seokkun from South Korea
          Business traveler
          Landmark Pool View
          Stayed 1 night in May 2018
          The worst experience I ever had in the hotel. ”
          I book Raffles Hotel Le Royal for our president and vice president through Agoda. When I talk to the reception, they were keep telling me that I booked hotel through their website. Also they keep telling me that breakfast is not included. Although I have presented my confirmation sheet from Agoda, they did not believe it. The worst part was that I had to contact Agoda and prove that I booked through Agoda and the breakfast is included. The worst experience I ever had in the hotel.
          Reviewed May 17, 2018
          Dear Seokkun, Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. We are sorry to hear that your arrival was not satisfactory and sincerely apologies for the inconvenience that you had experienced. I will share your feedback with our team as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager
          Responded May 28, 2018
          Raffles Hotel Le Royal
          7.6
          Very good
          pierre from France
          Couple
          State Pool View
          Stayed 2 nights in February 2019
          will comeback”
          very nice and charming hotel
          Reviewed February 11, 2019
          Dear Mr. Pierre, Thank you for your kind comment. I will gladly share your lovely comments about our hotel with our team. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Sincere regards, Oliver Dudley Cluster General Manager
          Responded February 20, 2019
          Raffles Hotel Le Royal
          9.2
          Exceptional
          Rui from China
          Business traveler
          Landmark Room
          Stayed 4 nights in December 2018
          nice staff and good service”
          the facility is fine, very clean and convinient. The staff are very hepful
          Reviewed December 15, 2018
          On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.
          Responded January 11, 2019
          Raffles Hotel Le Royal
          9.2
          Exceptional
          Annibelle from United States
          Family with young children
          State Room
          Stayed 3 nights in October 2017
          Relaxing escape from the bustle of the city”
          Our first time to Phnom Penh, and we really enjoyed our stay at Raffles Hotel Le Royal. Especially traveling with a 21 month old, the staff was very hospitable, genuine, and met our needs. They provided a Fisher-Price toy in our room, had the baby cot all setup, and provided us with a package of all natural baby cleaning products as well! he spa facilities are wonderful, and there are many nooks and crannies to sit and enjoy the beautiful landscaping. The only thing that would make this location better is a play room or kids clubhouse to further entertain the little ones. We hope to return and enjoy an adult getaway one day soon!
          Reviewed October 10, 2017
          Dear Annibelle, We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Thomas G Christiansen Area General Manager
          Responded October 14, 2017
          Raffles Hotel Le Royal
          9.2
          Exceptional
          Terry from Australia
          Business traveler
          State Pool View
          Stayed 1 night in March 2017
          Best in Country!”
          Raffles - what to say?!? It's the best hotel in the country... If you have the budget, don't think of anywhere else to stay! Service is excellent. Rooms are very comfortable. Food and Beverage is amazing.
          Reviewed May 14, 2017
          10.0
          Exceptional
          Natalie from United Kingdom
          Couple
          Colonial Suite
          Stayed 2 nights in April 2017
          Old world charm ”
          Raffles is a beautifully restored heritage hotel that thankfully survived the horrors of the Khmer Rouge. Be sure to enjoy the Friday night Cambodian buffet and sip a Femme Fatale in the Elephant Bar.
          Reviewed May 08, 2017
          9.2
          Exceptional
          David from United States
          Business traveler
          State Room
          Stayed 1 night in September 2016
          Excellent Hotel but a bit pricey for Phnom Penh”
          Stayed here one night for business - the hotel is beautiful with an excellent staff. Had all 3 meals here and wasn't disappointed! Excellent breakfast and a very good buffet dinner. The room was very comfortable and a good size bath with separate shower and tub. Overall a great stay
          Reviewed November 02, 2016
          8.0
          Excellent
          veronica from Malaysia
          Solo traveler
          State Room
          Stayed 3 nights in April 2016
          Beautiful hotel”
          This hotel is probably the best hotel I've stayed in in Cambodia. It is beautiful and the staff are just so wonderful. The Swimming pool is amazing. Just 1 thing to note: -The rooms are not properly sound proofed. I can hear chatters from my next door neighbour all night.
          Reviewed May 02, 2016
          10.0
          Exceptional
          LESTER from Australia
          Couple
          State Room
          Stayed 4 nights in March 2015
          Romantic, beautiful and sublime!”
          We enjoyed the attention to detail, the smiling and attentive staff and the extra miles they went to make our stay a fabulous lifetime memory! This hotel is a heavenly experience.
          We thoughly enjoyed our five days at Raffles Le Royal. It was the most beautiful, serene and hospitable hotel we have ever stayed in. The attention to detail and the unassuming but kindly manner with which we were treated was simply amazing. The hotel is so beautifully appointed, so comfortable, so quiet and peaceful and it smells so wonderful too! The room we were upgraded to was absolutely stunning. Large and beautifully appointed with lovely artworks, gorgeous furnishings, elegant and roomy bathroom and wonderful carpets, a private balcony and even a coffee machine, plus a wonderful young man who was our butler. Pisteth was so quietly well mannered and anticipated our every need. It was a heavenly experience. The breakfasts, and the buffet dinners were outstanding with amazing choices of fresh imported foods and gorgeous authentic Cambodian dishes. The pool was an aesthetic oasis in the central courtyard. We loved Raffles and the beautiful, professional and kind staff who made this trip so special and meaningful for us. This hotel is truly a heavenly experience. Thank you so much!
          Reviewed March 25, 2015
          9.0
          Exceptional
          Pornpol from Thailand
          Business traveler
          State Room
          Stayed 3 nights in September 2014
          Very classic hotel”
          Style, Cleanliness, Staff
          I think that it is one of the best hotel in Southeast Asia. It is very classic and historical building. If you visit Phnom Pehn, and even if you don't stay in this hotel, you may need to drop by to take some photos..
          Reviewed October 17, 2014
          9.7
          Exceptional
          Charles from United States
          Solo traveler
          State Room
          Stayed 3 nights in April 2014
          Simply the Best!”
          Staff, Food, Beautiful Rooms
          Its not cheap, but its worth it! Its simply the best hotel in Phnom Penh. The staff is really the best I have seen. They all knew my name and greeted me most of the time. My shoes were shined and newspaper was always there. They made my reservations and rely took care of everything. We ate in the hotel restaurant and it was really beautiful. Again, if your looking for a cheap budget hotel, this is NOT it. If you don't mind paying for the best, then your at the right place. Its really a beautiful hotel. Would definitely recommend it.
          Reviewed May 28, 2014
          8.3
          Excellent
          June from Singapore
          Couple
          State Room
          Stayed 3 nights in April 2014
          Luxury Hotel, Attention to Details”
          Attentive Staff, Quiet Environment, Beautiful Room
          Relaxing and enjoyable. I like the location though some may think that it is not so central. Attentive staff and nicely decorated room. Hotel staff was aware that we were celebrating our wedding anniversary, and they surprised us with cake and champagne, and also a pool facing room. We really appreciated their thoughtful gestures. Areas to improve: Lighting in the room is a little dim and the wifi connection is not very good. Staff really made a lot of effort to make our stay welcoming. Will stay here again if I return to Phnom Penh.
          Reviewed April 30, 2014
          8.3
          Excellent
          Judith from Australia
          Couple
          State Room
          Stayed 1 night in January 2014
          old world elegance”
          location, comfortable bed, staff
          unfortunately there at the same time as a vip, and needed security screening. old world elegance, staff spoke excellent English and nothing was too much bother. swimming pool was relaxing. Expensive, but a nice treat.
          Reviewed January 25, 2014
          10.0
          Exceptional
          John from United Kingdom
          Family with teens
          Landmark Room
          Stayed 2 nights in October 2013
          Le Royal is the epitome of luxury. 10/10”
          Conistently professional and friendly staff; elegance and history of the hotel; hugely skilled staff in the spa
          The Raffles name epitomises the very essence of hotel luxury, professionalism, attention to detail and relaxation - in short, perfection. Le Royal Raffles, Phnom Penh, did not disappoint. It wins on every count and I am not normally this gushing in my feedback. What I loved the most was the ambience, the history of the building, the exceptionally trained and down-to-earth attitude of the immaculately dressed staff, and their CONSISTENTLY genuine warm demeanour. It's that consistency that many hotels find hard to achieve. It's part of the furniture at a Raffles hotel. Then there is the history.. Jackie Kennedy's memory is remembered with taste. Raffles at its best! My stay was faultless. The welcome at the door was one of natural, not forced, smiles with the personal touch of actually knowing my name! A touch that was maintained until the day I was driven to the airport. It's that extra touch of class that separates Raffles from the pack of luxury hotels. Add to that the fantastic surprise of returning to my room to find my towels transformed into baby elephants, surrounded by orchids. Thank you to Botum, the on-hand room attendant and towel origami expert. I experienced every area of the hotel - from the exceptional food and service in the fine dining restaurant, cocktails in the Elephant Bar, the history of the Writer's Bar, a swim in the spotlessly clean pool, the best massage I've had in a long time in the hotel spa and the intoxicating ambience of the lobby. I thoroughly enjoyed my stay and I will be returning, for sure. Ask famed 1970s New York Times war correspondent Elizabeth Becker and you will hear the same.
          Reviewed October 28, 2013
          9.0
          Exceptional
          Anthony from United Kingdom
          Business traveler
          State Room
          Stayed 4 nights in July 2013
          This must be one of the best hotels in the world.”
          the breakfast, the staff and the location...
          Staying at this hotel is a joy...It is very expensive, but one of the hotels where its worth it. The building is beautiful...well maintained and exquisitely decorated. The staff are absolutely fantastic...attentive without being obsequious...I wish I could have stayed longer!
          Reviewed August 12, 2013
          9.0
          Exceptional
          Laurian from Netherlands
          Couple
          State Room
          Stayed 3 nights in March 2013
          Lovely hotel with best service ever had!”
          The concierge was very knowledgeable and very helpful
          The hotel is in a great area, the walk to the boulevard is not too long. It is very beautiful and the rooms are spatious. The service is the best I ever had, at the swimming pool they even offered to clean my sunglasses! Very friendly staff.
          Reviewed March 09, 2013
          12345
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          Raffles Hotel Le Royal
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          • Excellent location
          • Wat Phnom
          • Phnom Penh Railway Station is within 0.53 km