Travelling to Singapore? Read all updated requirements before you book.
Lobby, Raffles Hotel Singapore in Singapore
Raffles Hotel Singapore
a large building with a clock on the front of it, Raffles Hotel Singapore in Singapore
Lobby, Raffles Hotel Singapore in Singapore
Swimming pool [outdoor], Raffles Hotel Singapore in Singapore
Raffles Hotel Singapore
Raffles Hotel Singapore

Removed from saved list

9.2

Exceptional

864 reviews

864 reviews

Food & Dining2
Housekeeping2
Swimming Pool1
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Raffles Hotel Arcade

40 m

Esplanade Xchange

120 m

Chan Hampe Galleries

120 m

CYC The Custom Shop

120 m

L'ecrin Boutique Singapore

120 m

Popular landmarks
Singapore Flyer

1.1 km

Sands Skypark Observation Deck

1.3 km

Cloud Forest

1.8 km

Chinatown

1.8 km

Gardens By The Bay East

1.9 km

Closest landmarks
Bar & Billiard Room

140 m

Harry's Bar + Dining

140 m

North Bridge Road

150 m

Hotel Grand Ballroom

160 m

Ode To Art

170 m

Raffles Hotel Singapore

1 Beach Road, City Hall, Singapore, Singapore, 189673 - See map

In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in City Hall, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Sparkling clean

150 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Spa

Swimming pool [outdoor]

Luggage storage

Check-in/out [private]

Your dates are popular among travelersPopular destination! Properties in Singapore are being booked every minute!
Value for money8.5
Distance to city center1 km
Location rating9.4
Nearest airportSeletar Airport (XSP)
Distance to airport13.5 km

Rooms available at Raffles Hotel Singapore

Exceptional
Room comfort & quality

9.4

Palm Court Suite King
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Personality Suite King
...
  • Room size: 58 m²/624 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Courtyard Suite King
...
  • Room size: 58 m²/624 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Courtyard Suite with Two Double Beds
...
  • Room size: 58 m²/624 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Palm Court Suite with Two Double Beds
...
  • Room size: 70 m²/753 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
State Room Suite King
...
  • Room size: 67 m²/721 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Studio Suite King
...
  • Room size: 46 m²/495 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Personality Suite with Two Double Beds
...
  • Room size: 58 m²/624 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
State Room Suite with Two Double Beds
...
  • Room size: 67 m²/721 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Studio Suite with Two Double Beds
...
  • Room size: 46 m²/495 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Raffles Hotel Singapore?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Raffles Hotel Singapore?

Raffles Hotel Singapore is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 210 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Raffles Hotel Singapore has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Raffles Hotel Singapore?

Wake up to a great continental breakfast at Raffles Hotel Singapore. Adults can enjoy breakfast offered with an additional charge of 72 SGD if not included in the room rate.

What are my dining options at Raffles Hotel Singapore?

Raffles Hotel Singapore features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Raffles Hotel Singapore?

Raffles Hotel Singapore does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Raffles Hotel Singapore?

Esplanade MRT Station is the closest train, metro, or bus station, about 160 m away from Raffles Hotel Singapore.

What restaurants are nearby Raffles Hotel Singapore?

Raffles Hotel Singapore is located in City Hall, famous for good restaurants such as Poulet, Prego and Wooloomooloo Steakhouse.

What popular shopping places are close to Raffles Hotel Singapore?

Located in the City Hall area, Raffles Hotel Singapore is close to great shopping choices like Esplanade Xchange, L'ecrin Boutique Singapore and CYC The Custom Shop.

What are popular attractions near Raffles Hotel Singapore?

Guests at Raffles Hotel Singapore can easily visit Asian Civilisations Museum, Raffles Hotel Arcade and Peranakan Museum located in the City Hall area.

What popular natural sightseeing spots are close to Raffles Hotel Singapore?

Raffles Hotel Singapore is located in the City Hall area, which is famous for natural sightseeing destinations such as Chinese Fan Palms (Livistona chinensis), Belinjau (Gnetum gnemon) and Creamy Yellow Frangipanis (Plumeria rubra).

See map

Explore the neighborhood

What people love about Raffles Hotel Singapore

  • 9.6

    Exceptional
    Breakfast

    "Breakfast was great."

    shaik

    |

    December 7, 2022

  • 9.2

    Exceptional
    Breakfast

    "Breakfast was perfect."

    Chia

    |

    December 13, 2021

  • 10

    Exceptional
    Breakfast

    "Superb breakfast!"

    Terence

    |

    September 4, 2019

Overall rating:

9.2

Exceptional
864 reviews
Cleanliness
9.5
Facilities
9.3
Location
9.4
Read all reviews >
What travelers say they love:
The service is so excellent and you will be treated like a V...
Hussien from Singapore
Solo traveler
More about Raffles Hotel Singapore

More about Raffles Hotel Singapore

Raffles Hotel Singapore

Wake up in the heart of Singapore and get the most of your urban escape with a comfortable stay at Raffles Hotel Singapore. This hotel is the perfect spot from which to explore amazing attractions.
Take advantage of a wealth of unrivaled services and amenities at Raffles Hotel Singapore. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Singapore can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Raffles Hotel Singapore.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Raffles Hotel Singapore offer a layout option like a balcony or terrace. Some rooms have television to keep guests entertained.
You may be assured to know that a refrigerator is available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Raffles Hotel Singapore, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Raffles Hotel Singapore. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the salon and spa. The many offerings at Raffles Hotel Singapore ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Raffles Hotel Singapore gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails. No need to go anywhere after dinner -- play with friends or family at the library.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Singapore, take some time to venture outside of Raffles Hotel Singapore. Tourists travel from around the world to see Singapore Flyer, which is an easy visit just 1.1 km away. You're sure to want to visit Sands Skypark Observation Deck located 1.3 km away, among the most sought-after photographs for anyone visiting Singapore.

Show less

Amenities and facilities

Exceptional
Facilities

9.3

Most talked about facilities

Food & Dining

19 mentions

Breakfast

19 mentions

Swimming Pool

10 mentions

Housekeeping

5 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • Finnish
  • French
  • German
  • Italian
  • Japanese
  • Malay
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Location

1 Beach Road, City Hall, Singapore, Singapore, 189673
Exceptional
Location

9.4

Airports
  • Seletar Airport (XSP)
    13.5 km 21 min drive
  • Singapore Changi Airport (SIN)
    17.1 km 18 min drive
Public transportation
  • Esplanade MRT Station
    170 m 2 min walk
  • Singapore Mass Rapid Transit (SMRT)
    270 m
Hospital or clinic
  • Medical Clinic
    360 m
Shopping
  • Orchard Road
    2.0 km
Convenience store
  • 7 Eleven
    110 m 2 min drive
Cash withdrawal
  • ATM
    50 m 2 min walk

What's nearby

Popular landmarks
  • Singapore Flyer
    1.1 km
  • Sands Skypark Observation Deck
    1.3 km
  • Cloud Forest
    1.8 km
  • Chinatown
    1.8 km
  • Gardens By The Bay East
    1.9 km
  • Orchard Road
    2.0 km
  • Singapore Botanic Gardens
    4.8 km
  • National Orchid Garden
    4.8 km
  • Night Safari
    13.9 km
  • Singapore Zoo
    14.0 km
Nearby landmarks
  • Raffles Hotel Arcade
    40 m
  • Esplanade Xchange
    120 m
  • L'ecrin Boutique Singapore
    120 m
  • Chan Hampe Galleries
    120 m
  • CYC The Custom Shop
    120 m
  • Long Bar
    120 m
  • Chinese Fan Palms (Livistona chinensis)
    120 m
  • Belinjau (Gnetum gnemon)
    130 m
  • Bar & Billiard Room
    140 m
  • Harry's Bar + Dining
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee210 SGD
  • Distance from city center1 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)72 SGD
The property
  • Non-smoking rooms/floorsNo
  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants3
  • Number of rooms 115
  • Room voltage220
  • Year property opened1887

Property announcements

Long Bar has returned to its original location, serving the iconic Singapore Sling daily from 11:00 AM to 11:00 PM.

Raffles Gift Shop has returned to Raffles Arcade as the new Raffles Boutique. It is accessible via the North Bridge Road entrance of Raffles Singapore and will be opened daily from 09:00 AM to 09:00 PM.

Buffet breakfast is served at Tiffin Room restaurant.

Reviews of Raffles Hotel Singapore from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.5
Facilities9.3
Location9.4
Room comfort and quality9.4
Service9.5
Value for money8.5
High score for Singapore
Rating
9+ Exceptional (368)
8-9 Excellent (99)
7-8 Very Good (31)
6-7 Good (16)
<6 Below Expectation (18)
Time of the year
Mar - May (112)
Jun - Aug (140)
Sep - Nov (157)
Dec - Feb (123)

Show reviews that mention 

Showing 532 verified guest comments
12345
10.0
Exceptional
andrew from Singapore
Couple
Stayed 2 nights in November 2020

Weekend stay”

Elevated experience of luxury and times gone- by. Throw yourself into all the hotel has to offer from relaxing, bars and restaurants and soak it all in. Suites are faultless after refurbishment.

Reviewed November 22, 2020

See room deals

10.0
Exceptional
Anthea from Singapore
Group
Stayed 1 night in October 2020

Best at Raffles ”

Our stay was incredible! A gorgeous courtyard room and every service and luxury at your fingertips! Such a wonderful piece of history with old school style and true grace. Something above all else!

Reviewed October 06, 2020

See room deals

10.0
Exceptional
Claudia from Singapore
Couple
Stayed 1 night in March 2020

Exceptional”

Thanks to Covid19, we were on a staycation with very few others staying in the hotel. Social distancing was at new levels when we went to the Tiffin restaurant at Raffles and were the only customers. The staff treated us fantastically and we were made to feel very special.

Reviewed April 01, 2020

See room deals

10.0
Exceptional
Chun from Singapore
Couple
Stayed 1 night in May 2021

Truly world-class. No. 1 in Singapore!”

Celebrated my wife’s birthday at the Studio Suite King of Raffles Hotel in Singapore. Everything is top notch - the architecture, ambiance, staff, food, room and more. Highly recommended!

Reviewed May 05, 2021

See room deals

10.0
Exceptional
Victor from Singapore
Couple
State Room Suite King
Stayed 1 night in May 2021

In a town full of superb hotels…”

This for us has been the best. Attention to detail world class.

Reviewed May 20, 2021

See room deals

10.0
Exceptional
Hussien from Singapore
Solo traveler
State Room Suite King
Stayed 1 night in April 2022

Excellent service ”

The service is so excellent and you will be treated like a VIP

Reviewed April 16, 2022

See room deals

9.6
Exceptional
Ben from Singapore
Couple
Stayed 1 night in September 2020

Raffles Anniversary”

Stunning heritage hotel with a lovely ambience, recently refurbished to an impeccable standard. Staff were amazing, helped resolve a tech glitch very smoothly. Spa was better than expected. Not cheap but you're paying for that special treatment, and exclusivity.

Reviewed September 07, 2020

See room deals

10.0
Exceptional
Alvin from Singapore
Couple
Stayed 1 night in November 2020

Superb experience ”

Spent our 20th wedding anniversary. Wonderful experience service and ambiance

Reviewed November 22, 2020

See room deals

10.0
Exceptional
Shi from Singapore
Couple
Studio Suite King
Stayed 1 night in August 2021

Helpful service ”

Staffs take the extra miles to assist in creating memorable bday celebration

Reviewed July 15, 2022

See room deals

9.6
Exceptional
Helen from United Kingdom
Couple
Stayed 1 night in December 2019

Beautiful hotel”

A very special hotel. Full of history. Wonderful refurbishment. Great Staff. Lovely room, restaurants and bars. Relaxing swimming pool. I would definitely stay again and recommend.

Reviewed December 15, 2019

See room deals

Dear Helen, thank you for your wonderful feedback. We are delighted that you had such a great stay at our newly restored suites, and that our Raffles colleagues were able to provide you with the Raffles Experience. We look forward to welcoming you back again soon.

Responded January 06, 2020
Raffles Hotel Singapore
9.6
Exceptional
Anna from United Kingdom
Couple
Stayed 1 night in November 2020

Beautiful luxury”

This isn’t just a place to stay, it’s an experience. Luxury, elegance and beauty. I have always wanted to stay there so it was a little dream come true and it didn’t let me down.

Reviewed November 16, 2020

See room deals

10.0
Exceptional
Terence from Singapore
Solo traveler
Stayed 1 night in August 2019

Great Service”

Great wifi! Superb breakfast!

Reviewed September 04, 2019

See room deals

Dear Terence, thank you for the wonderful review! I am pleased to know that you have enjoyed your stay with Raffles Singapore, especially our breakfast at the Tiffin Room. I look forward to welcoming you back with us soon.

Responded September 23, 2019
Raffles Hotel Singapore
9.6
Exceptional
Martin from United Kingdom
Couple
Stayed 1 night in August 2019

Supreme hotel experience ”

Beautifully renovated retaining character and sense of history. Staff demonstrated how service raises Raffles wven above other five star star rivals. .

Reviewed August 26, 2019

See room deals

Dear Martin, thank you for your wonderful feedback. We are delighted that you had such a great stay at our newly restored suites, and that our Raffles colleagues were able to provide you with the Raffles Experience. We look forward to welcoming you back again soon.

Responded September 23, 2019
Raffles Hotel Singapore
10.0
Exceptional
KAT from Singapore
Group
State Room Suite King
Stayed 1 night in March 2021

Exceptional”

Superb service! Down to the finest details!

Reviewed March 28, 2021

See room deals

9.6
Exceptional
Charlotte from Singapore
Couple
Stayed 1 night in April 2021

Birthday getaway”

Overall everything was amazing! Raffles hotel is kind enough to give us an upgrade! everything was nicely prepare

Reviewed May 05, 2021

See room deals

9.2
Exceptional
Chia from Singapore
Family with teens
State Room Suite with Two Double Beds
Stayed 3 nights in December 2021

Excellent Service”

Was upgraded from statesroom suite to Courtyard Suite. Place was quiet, peaceful..rooms were really sound proof. The butler service was great, attentive and prompt. Love the pillow option and full automated light system which ease the need to fidget with switches. Breakfast was perfect..nice ambience!

Reviewed December 13, 2021

See room deals

9.2
Exceptional
Jaslyn from Singapore
Family with young children
Stayed 1 night in August 2019

Great hotel for staycay!”

There’s really nothing not to like about Raffles hotel. Everything is perfect to a T for the price they command. If there’s 1 thing I could wish for, it’s a bigger swimming pool! ◡̈

Reviewed August 20, 2019

See room deals

Dear Jaslyn, thank you for your wonderful feedback. We are delighted that you had such a great stay at our newly restored suites. We look forward to welcoming you back again soon.

Responded September 23, 2019
Raffles Hotel Singapore
9.2
Exceptional
Suzanne from United Kingdom
Couple
Stayed 1 night in August 2019

Newly refurbished Raffles is wonderfully upgraded while retaining all its heritage character. ”

Staff are Super helpful, rooms sumptuously upgraded and well soundproofed. We really enjoyed our stay

Reviewed August 11, 2019

See room deals

Dear Suzanne, thank you for your wonderful feedback. We are delighted that you had such a great stay at our newly restored suites, and that our Raffles colleagues were able to provide you with the Raffles Experience. We look forward to welcoming you back again soon.

Responded September 23, 2019
Raffles Hotel Singapore
9.6
Exceptional
Anton from Russia
Family with young children
Stayed 1 night in December 2020

Best luxury place”

best luxury service

Reviewed December 14, 2020

See room deals

6.8
Good
Boon from Singapore
Couple
Stayed 2 nights in November 2019

Over priced and over rated”

I would not waste money on this grand dame. The newly renovated hotel is beautiful but service is lacking. I called ahead to ask when I could check in and was told 2 pm. I arrived at 1.30 pm to test and sure enough, I walked into my room only at 2.30 pm. If you are a regular at this hotel, you would get great service. A table near the buffet was available and I didn't see the "Reserved" sign. When I asked if I could sit there, I was told that the table was reserved for a couple. "A Regular", they said. The rest of the dining room was full so we opted to sit in the courtyard. Food was adequate. It was not unbelievably good but very decent. Our room was on the ground floor, near to Beach Road. The first night, we could hear people above us walking back and forth at 2 in the morning. It was not a restful sleep. Overall, I would not recommend staying at this hotel. Use the money for something else. Something more tangible and long lasting. For me, once was more than enough.

Reviewed February 03, 2020

See room deals

Dear Boon, Thank you very much for choosing to staying with us and for taking the time to share your feedback. I am deeply concerned to know that your experience fell short of your expectations. I would also like to extend my sincere apologies for the lapse in service. At Raffles, we are committed to and do try very hard to provide a delightful experience for each and every of our guests. As such, this issue has been shared with our team for immediate improvement to prevent a recurrence. Once again, thank you for sharing your valuable comments and I hope that you will trust in our commitment to continually strive to improve on delivering the highest levels of service and hospitality.

Responded March 04, 2020
Raffles Hotel Singapore
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss