The Raffles Experience”

The weekend package at Raffles Jakarta is an affordable opportunity to experience the Raffles alternative reality lifestyle - definitely worth experiencing if you are staying in Jakarta. There are so many gracious touches in amenities, design and decor that I can't list them all! All the rooms are suites of opulent size and put room 2509 was a large corner suite with wall to ceiling windows providing sweeping views of central Jakarta's skyscrapers - especially from the soaking tub which was my favorite moment. Your own Butler (a Raffles signature feature) will bring fresh tea or coffee but there is also self service in the room. It includes an abundance of buffet breakfast options from asian and european cuisines and a chic Writer's Bar - all surrounded by artistic reproductions of the sensuous art of iconic Indonesian artist, Hendra Gunawan.

Found the best 5* hotel in Jakarta”

Stayed here for the New Years eve for one night. Booked in advance and the rate was still refundable until Dec. 30th. While many other hotels in the city would force us to purchase multiple nights and dinner party for New Years, Raffles Jakarta didn't. And the reasonable rate included breakfast too. It included a countdown party at the lobby with DJ...you just had to pay for the booze. The swimming pool although at first looked normal was actually really nice to swim in, and really fun for the kids. Breakfast selection could use a little more variety, but the variety that was available were the right ones and the taste was excellent. Staffs were really friendly, attentive and proactive. Thank you Raffles Jakarta. We'll definitely stay here again.

Exceptional”

The hotel was very luxurious. The room was so comfy like I really want to stay forever there. The services were also excellent.The staffs are not only friendly, but also helping and very understanding. We were really enjoying our stay with the beautiful view of Jakarta. We also got the chance to hit the superb and cool gym as it is actually the largest hotel gym I have ever seen. The Raffles Jakarta was the best choice we made for having a short staycation before starting the tough work week. Very recommended luxurious hotel in Jakarta and will definitely stay again next time.

Luxurious Stay”

My family & I enjoy this stay very much. Once we arrived, we found a beautiful art in lobby. Then we were directed to a very helpful receptionist. She explained everything about the Raffles Jakarta, then slight information about our room, also about the owner who very much adore arts, even the traffic condition around. She was very much helpful and so sweet. The only one thing that we regretted was, we forgot her name. Otherwise, we would state her name in here. After that, we were directed to our Raffles Room 16th floor number 13. A beautiful room, with a big bathroom. We were quite pampered for 3 nights in here. Last words, we certainly will come to stay again. PS : Keep Up the Great Job. Tiny advice, more variety of food in Arts Cafe Dinner Buffet will make you much more adorable.

Definetely Recommended 5 stars hotel”

As soon as you entrance the lobby, I love the fragrance perfume for the room, it really is elegant calming and unforgettable. As soon as I met the receptionist, she is very nice, talk politely, very informative and upgrade me into garden pool view. Wow what a surprise. As soon as I entered the room I immediately fall in love with the view , I can see the city it was beautiful at night with sparkling lights, and the blue color of the swimming pools , i also love the cleanness, elegant , and very spacious room, there is separate living room, and big bathroom and shower. The breakfast served with many varieties of countries cuisines. You have a lot to choose. The most moment that I couldn't forgot is the hospitality and the services of the staff. Very helpful, informative, polite, love the smile. So it made me very special as their guests. I would definitely coming again to Raffles Hotel if I want to visit Jakarta.

Superb Service!”

Staying in Raffles was the best choice we have made for our Jakarta trip where we stayed for 5 nights. The check-in went smoothly and we were welcomed warmly. Their hospitality was above par that they have done so much beyond our expectations. They would leave an email for updates and confirmation and even left personal notes in the room. they would always keep up updated in each and every small detail. They cleaned our room as soon as possible and as much as they can. They always made sure we have fresh fruits in the room and they gladly brought more when asked. The butler service was excellent! Their breakfast buffet was good. Some dishes were okay, I think the sushi section may still be improved. The bread selection was excellent. All the Arts Cafe staff were kind and approachable. The hotel has complete facilities, from huge and cozy waiting area to relaxing pool and spa room, one would certainly have the best staycation in the city.

the best hotel in town”

After i have stayed many hotels in jakarta, would say that Raffles was one of the best hotels in town and never made me disappointed like another hotels usually done in jakarta. as you may know service level and facility quality of hotels in jakarta is usually quite poor specially of below 4 stars hotels. however, you can expect Raffles will be able to give you

2nd time here”

Second time here in Raffles Jakarta. As usual, did not disappoint. Was greeted with a refreshing drink and some food prepared by the butler. On top of that, hotel prepared a surprise birthday cake and gift basket as was celebrating my wedding anniversary. Breakfast buffet was excellent. Spa was alright could be better but overall the hotel stay was enjoyable and it was just an amazing experience. Would love to go for a third stay this year.

Raffles Jakarta”

Excellent hotel. My husband and I had a wonderful honeymoon in Raffles Jakarta. Will definitely come again. The butler was nice and brought us a cake to celebrate our honeymoon. They also tried to make us feel better as we had food poisoning. Thanks Raffles Jakarta!

Amazing staycation ever... like it always be..”

This is my second staying in Raffles. Where we stay for 3 nights. Their hospitality is way above our expectation. Extraordinary warm greetings from all of hotel staff. From the very step we checking in and we checking out. Every single things were amazingly appreciated by us. From the very warmest greeting cake pop with a "welcome home r****" they out the name of our children on it. Makes our son feel really special about it. And how they always checking and refill all the amenities and the fresh fruits in our room. The butlet service is always superb. Breakfast was really fabuluos and great. They even put the menu on our table incase we want something more than the buffet. The cleanliness was really amazing. The point is staying at Raffles will always be our best decision ever. Extra legendary service! Highly recommended. The facilities are superb. Direct access to mall.. beautiful garden. Great swimming pool. Kids club available and sometime they have a great kids activities.

staff service puts meaning to d word "hospitality"”

another excellent stay. the staffs went beyond polite and courteous, they were friendly, warm and helpful. shortly after chk-in, i asked for a change of room bcos we felt this room was smaller than the usual, eventhough they explained there's no difference in room sizes. they comply to this request anyway. guest : satisfied. we had several friends who came over one by one, not all at once, so reception/concierge had to call to room many many times to confirm the guest with me. staffs were helpful and accomodating. guest : satisfied. same goes for the staffs of in-room dining and housekeeping, we called them over many times for various requests and they came over pretty quick and did everything we asked. guest : satisfied. at 3 am, there was a toilet flush drama, the toilet tank water kept on flowing. very soon after i called and explained the problem, someone from engineering (he wore engineering uniform! standby at 3am!) came to fix the toilet. problem solved, drama's over. guest : satisfied. when we chk-out, it happened to be the day of the taxi drivers protest rally, where they were blocking some of jakarta's main roads. we were asked a few times, the concierge did, front desk did, even security guard at parking did, where were we heading to, because the protest has reached in front of hotel, the road was blocked. they informed alternative route to exit the hotel and the kuningan area. even offered, if we're stuck in jam and still in the are, we were welcome to return to the hotel to wait. guest : satisfied.

Exceptional”

A great luxury experience. The hotel upgraded us to a beautiful signature room which is elegantly and tastefully appointed. The butler team (Indira, Trisha and the others) was amazing in welcoming us and our little boy and offered us a lot of attention during our stay. The wonderful Mr Volker at the conciergerie accompanied us on a visit of the museum attached to the hotel which hosts magnificent work of an Indonesian artist which also serves as underlying theme to the hotel decoration. We were also treated to a goodbye gift. The swimming pool and spa floor is fantastic, quiet and airy. It's a miracle in a city like Jakarta. Basically we never wanted to leave the hotel. We got a good deal on Agoda which included breakfast and while obviously not cheap the hotel can be excellent value for money.

Metropolitan Paradise”

I can tell you that, without a doubt, this is the best hotel I have ever had the pleasure of staying. Apart from arrival, there were no hiccups. When parking our car in the underground lot there was nobody to help us haul our luggage up to the lobby. However, our initial annoyance completely dissipated after the royal greeting upon check-in - which included a refreshing berry drink! We had opted for the smallest room, considering Raffles' rates are quite high. Even so the rooms are very spacious in comparison to rivaling commodities. The amenities were plentiful and our personal (floor) concierge could be called for any required assistance. They even tidied up and prepared the room for the night, whilst I and my wife were out for the evening. With complimentary water bottles to spare and a separate bathtub, I believe the heated toilet seat was a definite first! The 14th floor houses a mini-park, but has, most noticeably, a clean pool. Towels are provided for and a welcoming drink was an unexpected treat. The breakfast buffet was made to feel like fine dining. Culinary treats found in the western world included a selection of cheeses and breads. Service was once again of top quality, and made me wish I'd have dinner there the night before. I can wholeheartedly recommend this hotel over any others (Borobudur or Ritz-Carlton) in terms of luxury, size and service. I myself will definitely return!

Staycation with family”

It is a great experience to stay at Raffles. It started with good welcome cake for my daughter. Previously, They already asked what the purpose for my vacation when I booked the room and prepared it quite well. I stayed at Artist Suites. The room was clean, big, and had good facilities. The staff was friendly. The spa was also good too. The food is good but the selection is quite limited. Overall, It is a pleasant experience to stay at Raffles!

Excellent hotel next to a modern mall with superb restaurants ”

Raffles Jakarta I would recommend anyone to stay here. It is modern, well decorated and rooms are very large. I will definitely come back again

Fantastic staff. Incredible facilities. Everyone went the extra mile.”

The staff at Raffles in Jakarta really went above and beyond in providing great service. The hotel is nearly new (2 years old) and is in great physical condition.

perfect staycation”

this is our 2nd staycation at this hotel and we definitely would come back. staffs were very helpful in assisting us while waiting for our room, we waited in the pool and enjoyed our lunch there. We had the Weekend Raffles Room, just like our last stay. However, compared to our last stay, we noticed a few things were omitted, e.g. no more butler and less in-room eating utensils (only cups and glasses were available, no more plates, forks, spoons, knives)

everything was great!”

rooms and facilities was beautiful, no doubt. service was top notch, location was in the central of Jakarta so easy to get around everywhere. thanks Raffles!

so far the most excellent hotel in jakarta 2015”

Room : Raffles room. Purpose: Staycation with small group of friends. #nginep_nginepan #jakartastaycation #jakartahotelhopping instagram @nginep_nginepan This is the first hotel I encounter that pays attn to little things on toiletries and room amenities that are actually useful and practical and not just for the sake of the so-called 'warmth' and 'personal touch' : Toilet is equipped with bidet and seat warmer, Hair band is provided along with shower cap, Long towel mat is provided by the basins, on top of the usual smaller towel mat for the shower, Small size towels and napkins are provided in abundance, There is bath salts by the bath tub, There's a separate vanity table with hairdryer outside of the bathroom so one need not hog the bathroom for a long time, Wine opener is provided in room, Wine glass and flute glass are provided in room. Large swimming pool that would be enjoyable by both kids and adults. Food at both buffet bfast and in-room dining is delicious. Things that can be improved though, like : I'd love it if glass walls at the shower is sandblasted, like the toilet's, so everyone can go about their business while the basins and mirrors are still acessible to others. Swimming pool's water is too cold, I wish they could regulate and maintain a warmer temperature. Although polite friendly helpful, staffs are a little uncoordinated. Pls fix the ticket machine at basment parking, when we first arrived, it was broken, couldn't print any tickets, although we rang the alarm repeatedly, we had to wait for 15-20 mins until a staff approached us.

The best hotel in jakarta”

If you are on vacation or maybe a business traveller, Raffles Hotel is your best option for 5 star hotel. Located on city centre and near to the highway, it will be a great hotel to live in. The best thing that you cant see from another hotel is their services. From the security until the manager, they have a high standard. Something that we looking for from 5 star hotel everywhere. Very satisfying and off course recommended for everyone.