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6 travelers have booked today.
Discover the vibrant district of Kuningan in Jakarta, known for its upscale shopping malls, bustling nightlife, and modern business centers. Experience excellent service and beautifully designed rooms at Raffles Jakarta. Unwind in the refreshing swimming pool or indulge in the soothing steam room. Enjoy modern comforts like air conditioning, complimentary Wi-Fi, and panoramic city views. Conveniently located near popular malls and public transportation, Raffles Jakarta is perfect for two travelers seeking luxury and convenience. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Sparkling clean
Located in heart of Jakarta
Top Value
Check-in [24-hour]
Excellent room comfort & quality
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
6 travelers have booked today.
Based on 1,556 verified reviews
9.8
9.8
9.6
9.5
9.3
9.1
Location rating score
Value for money | 9.1 |
Distance to city center | 4.9 km |
Location rating | 9.3 |
Nearest airport | Halim Perdanakusuma International Airport (HLP) |
Distance to airport | 8.3 km |
Does Raffles Jakarta provide airport transfer?
Raffles Jakarta offers airport transfer service upon request with an additional fee of 490000 IDR in local currency. To request, check the box on the booking form just before the payment page.
Does Raffles Jakarta offer spa services?
You can enjoy your stay at Raffles Jakarta much more by enjoying the property's accessible spa services that are offered for all its guests to make your evening or night even better.
Does Raffles Jakarta have a fitness center?
Raffles Jakarta features free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily physical exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
Does Raffles Jakarta offer laundry services?
Yes! Raffles Jakarta includes laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.
What public parks are in close proximty of Raffles Jakarta?
While staying at Raffles Jakarta, indulge in your morning or evening walk at nearby park which include BKPM Park, LIPI Park, and Taman DJP.
At what time of the year is Raffles Jakarta most popular?
Raffles Jakarta's most popular month where verified guests travelers have stayed the most is in April.
What is the typical rating that past Couples' have given to Raffles Jakarta?
Verified couple travelers that have stayed at this property have given Raffles Jakarta an average rating of 9.5. You can look up on more in depth customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that past Group travelers have given to Raffles Jakarta?
Past group travelers that have stayed at this property have given Raffles Jakarta an average rating of 9.6. You can check out more comprehensive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Raffles Jakarta?
Past local visitors that have stayed at this property have given Raffles Jakarta an average rating of 9.8. You can look up on more specific customer ratings, and responses for this property down in the review section.
What time is check-in and check-out at Raffles Jakarta?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.
What is the closest airport to Raffles Jakarta?
The nearest airport to Raffles Jakarta is Halim Perdanakusuma International Airport, 8.0 km away.
Experience Luxury and Elegance at Raffles Jakarta
Welcome to Raffles Jakarta, a luxurious 5-star hotel nestled in the vibrant city of Jakarta, Indonesia. With its impeccable service, stunning architecture, and world-class amenities, Raffles Jakarta offers an unforgettable experience for discerning travelers.
As you step into the grand lobby of Raffles Jakarta, you will immediately be captivated by its timeless elegance and attention to detail. The hotel, built in 2014, boasts a modern design that seamlessly blends Indonesian influences with contemporary luxury. With its prime location just 4.9 kilometers from the city center, Raffles Jakarta offers easy access to the city's bustling attractions and business districts.
Raffles Jakarta features 173 spacious and beautifully appointed rooms, each exuding a sense of sophistication and comfort. Whether you choose a luxurious suite or a well-appointed guestroom, you can expect nothing less than the utmost comfort and convenience. The hotel's rooms are thoughtfully designed with modern amenities, plush furnishings, and stunning views of the city skyline.
At Raffles Jakarta, your stay is made even more convenient with a check-in time from 3:00 PM, allowing you to settle in and start your Jakarta adventure at your own pace. The hotel's child policy is also family-friendly, as children between the ages of 6 to 12 can stay free of charge, making it an ideal choice for families traveling with little ones.
Indulge in the hotel's exquisite dining options, where you can savor a variety of international and local cuisines prepared by talented chefs. From fine dining experiences to casual bites, Raffles Jakarta offers a culinary journey that will tantalize your taste buds.
As you bid farewell to Raffles Jakarta, you can enjoy a leisurely check-out time until 12:00 PM, giving you ample time to savor your last moments in this luxurious oasis. With its convenient proximity to the airport, just a 32-minute drive away, your journey home will be seamless and hassle-free.
Experience the epitome of luxury and elegance at Raffles Jakarta, where every detail is meticulously crafted to ensure an exceptional stay. Book your stay now and create unforgettable memories in the heart of Jakarta.
Indulge in Luxurious Entertainment Facilities at Raffles Jakarta
At Raffles Jakarta, guests are treated to a wealth of entertainment facilities that promise to elevate their stay to new heights of luxury and relaxation. Whether you're looking to indulge in some retail therapy, unwind with a refreshing drink, or pamper yourself with a rejuvenating spa treatment, this hotel has it all.
Shopaholics will be delighted to discover a range of boutique shops within the hotel, offering a curated selection of fashion, accessories, and more. After a day of shopping, head to the stylish bar to enjoy a handcrafted cocktail or a glass of fine wine. For those in need of some self-care, the salon provides a variety of beauty treatments, while the spa offers a tranquil oasis where you can indulge in massages, hot tub sessions, and steam room experiences.
The hotel's garden provides a serene escape from the bustling city, where you can relax and soak up the natural beauty. If you're in the mood for some quiet time, the library offers a cozy space to curl up with a good book. Alternatively, you can unwind in the shared lounge/TV area, where you can catch up on your favorite shows or engage in lively conversations with fellow guests. For a touch of luxury, the solarium offers a sun-soaked retreat where you can bask in the warmth and enjoy stunning views of the city.
With its impressive range of entertainment facilities, Raffles Jakarta ensures that every guest's needs and desires are met, providing an unforgettable experience of indulgence and relaxation.
Stay Active and Fit at Raffles Jakarta's Impressive Sports Facilities
Raffles Jakarta is not just a luxurious retreat, but also a haven for sports enthusiasts. With a wide range of state-of-the-art sports facilities, guests can stay active and fit throughout their stay. The hotel boasts a spacious fitness center equipped with modern exercise machines and equipment, making it the perfect place to break a sweat and maintain your fitness routine.
For those who prefer outdoor activities, Raffles Jakarta offers tennis courts where guests can enjoy a friendly match or practice their skills. The well-maintained courts provide the ideal setting for tennis enthusiasts to engage in an exhilarating game. After an intense workout, guests can take a refreshing dip in the hotel's outdoor pool, surrounded by lush greenery and offering a serene atmosphere.
To enhance the relaxation experience, Raffles Jakarta also features a poolside bar where guests can sip on refreshing cocktails and enjoy light snacks while basking in the sun. For those seeking inner peace and tranquility, the hotel offers a dedicated yoga room where guests can practice their asanas and find balance amidst their busy schedules.
What sets Raffles Jakarta apart is its commitment to guest satisfaction. The fitness center is not only well-equipped but also accessible 24 hours a day, allowing guests to work out at their convenience. With such impressive sports facilities, Raffles Jakarta ensures that guests can maintain their active lifestyle and enjoy a well-rounded stay.
Unparalleled Convenience Facilities at Raffles Jakarta
Raffles Jakarta offers an array of convenience facilities that ensure a seamless and comfortable stay for every guest. With 24-hour room service, you can indulge in delectable meals and snacks at any time of the day, right in the comfort of your own room. The hotel also provides a laundry service, making it effortless for guests to keep their wardrobe fresh and clean throughout their stay.
For added peace of mind, Raffles Jakarta offers safety deposit boxes, allowing you to securely store your valuables. The concierge is readily available to assist with any inquiries or arrangements, ensuring that all your needs are met with utmost efficiency. Stay connected with the complimentary Wi-Fi in public areas and in all rooms, allowing you to effortlessly stay in touch with loved ones or catch up on work.
Additionally, Raffles Jakarta caters to the needs of both smokers and non-smokers with a designated smoking area. The hotel also offers dry cleaning services, express check-in/check-out, and luggage storage facilities, making your stay even more convenient. With daily housekeeping, you can rest assured that your room will always be impeccably clean and comfortable. Experience unparalleled convenience and exceptional service at Raffles Jakarta.
Convenient Transport Facilities at Raffles Jakarta
At Raffles Jakarta, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of transport facilities to ensure your journey is hassle-free from the moment you arrive.
For those arriving by air, our airport transfer service provides a convenient and comfortable way to reach the hotel. Our dedicated team will be waiting to greet you at the airport and whisk you away to the luxurious comfort of Raffles Jakarta.
If you're looking to explore the city, our tour desk can assist you in planning exciting excursions and sightseeing adventures. Whether you're interested in historical landmarks, cultural attractions, or vibrant shopping districts, our knowledgeable staff will help you create unforgettable memories during your stay.
For guests with their own vehicles, we offer valet parking and a secure car park onsite. Our attentive staff will ensure your vehicle is well taken care of, so you can focus on enjoying your time in Jakarta.
If you prefer to travel by taxi, our friendly concierge team is always available to assist with arranging reliable taxi services. Alternatively, if you'd like to explore the city at your own pace, we also provide car hire services.
At Raffles Jakarta, we strive to make your stay as comfortable and convenient as possible. From transport services to ticket assistance, we have everything you need to ensure a seamless travel experience. Book your stay with us and let us take care of the details while you indulge in the luxury and charm of Jakarta.
Indulge in Exceptional Dining at Raffles Jakarta
At Raffles Jakarta, guests can experience a culinary journey like no other with an array of exquisite dining options. From the convenience of 24-hour room service to the vibrant atmosphere of the coffee shop, there is something to satisfy every craving. The hotel's restaurant offers a refined dining experience, where guests can savor delectable dishes prepared by skilled chefs using the finest ingredients. For those who prefer to enjoy a meal in the comfort of their room, the hotel also provides room service, ensuring a delightful dining experience without leaving the privacy of your own space. The daily housekeeping service ensures that the dining area is always kept clean and tidy, allowing guests to enjoy their meals in a pleasant and hygienic environment. Start your day off right with a delicious breakfast buffet, offering a wide selection of mouthwatering options to suit every taste. Whether you prefer a hearty continental breakfast or a light and healthy meal, the breakfast buffet at Raffles Jakarta is sure to satisfy your morning cravings.
Luxurious and Spacious Rooms at Raffles Jakarta
Discover a world of luxury and comfort at Raffles Jakarta, where you can choose from a variety of stunning room options. From the expansive Artist Suite King NS, offering 97 square meters of space and a plush King bed, to the elegant Gallery Suite King NS and Garden View Suite King NS, both boasting 135 square meters of space and a luxurious King bed, there is a room to suit every traveler's needs.
For those seeking a more intimate setting, the Raffles Garden View King NS and Raffles Garden View King SK provide a cozy retreat with 60 square meters of space and a comfortable King bed. The Raffles King Room NS, Raffles King SK, Signature King Room NS, and Signature Twin Room NS offer 60 square meters of space and a King bed, ensuring a restful and rejuvenating stay.
Booking these exquisite rooms on Agoda not only guarantees the best prices, but also provides a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the various room options and secure your preferred choice with just a few clicks. So why wait? Indulge in the ultimate luxury experience at Raffles Jakarta and book your dream room today on Agoda.
Discover the Vibrant Neighborhood of Kuningan in Jakarta
Nestled in the heart of Jakarta, Kuningan is a vibrant neighborhood that offers a perfect blend of modernity and tradition. Known for its upscale shopping malls, bustling business centers, and lively nightlife, Kuningan is a popular destination for both locals and tourists alike.
One of the highlights of Kuningan is its impressive selection of shopping malls. Here, you can find a wide range of international and local brands, from high-end fashion boutiques to trendy streetwear shops. Grand Indonesia and Plaza Indonesia are two of the most popular malls in the area, offering a diverse range of shopping, dining, and entertainment options.
In addition to its shopping scene, Kuningan is also home to numerous business centers and office buildings, making it a thriving hub for professionals. The area is dotted with sleek skyscrapers and modern office complexes, creating a dynamic atmosphere that is buzzing with energy. After a long day of meetings, you can unwind at one of the many stylish bars or clubs in the neighborhood, where you can enjoy live music, delicious cocktails, and a vibrant nightlife.
Beyond its urban offerings, Kuningan also boasts a rich cultural heritage. The neighborhood is dotted with historical landmarks and traditional markets, giving you a glimpse into Jakarta's past. Visit the iconic National Monument, explore the charming streets of Menteng, or immerse yourself in the vibrant atmosphere of Pasar Santa, a local market known for its eclectic mix of food stalls and unique artisanal products.
With its perfect blend of modernity and tradition, Kuningan offers a unique and exciting experience for visitors. Whether you're a shopaholic, a business traveler, or a culture enthusiast, this vibrant neighborhood has something to offer everyone.
Convenient Transportation Options from Nearby Airports to Raffles Jakarta
When it comes to reaching Raffles Jakarta from the nearest airports, travelers have several convenient transportation options to choose from. Located in the bustling district of Kuningan, Jakarta, Raffles Jakarta is easily accessible from both Soekarno-Hatta International Airport and Halim Perdanakusuma International Airport.
For those arriving at Soekarno-Hatta International Airport, the most popular choice is to take a taxi or a ride-sharing service. The journey to Raffles Jakarta usually takes around 45 minutes, depending on traffic conditions. Alternatively, guests can also opt for the airport train, which offers a smooth and efficient way to travel to the city center. From the airport, simply take the airport train to Sudirman Station and then transfer to a taxi or ride-sharing service for the final leg of the journey to Raffles Jakarta.
If you are flying into Halim Perdanakusuma International Airport, taking a taxi or a ride-sharing service is the most convenient option to reach Raffles Jakarta. The journey typically takes around 30 minutes, depending on traffic. It is advisable to use a reputable taxi service or a reliable ride-sharing app to ensure a safe and hassle-free journey to the hotel. Raffles Jakarta's central location in Kuningan makes it easily accessible from both airports, allowing guests to start their Jakarta adventure without any inconvenience.
A Gastronomic Haven
Raffles Jakarta is surrounded by a plethora of dining options that cater to every palate. Indulge in the tantalizing flavors of Japanese cuisine at Asuka or SamWon House, where you can savor the freshest sushi and sashimi. For those craving a taste of Malaysia, Penang Bistro Gatot Subroto offers authentic Malaysian dishes that will transport you to the streets of Penang. If you're in the mood for a hearty steak, head over to Bluegrass Bar & Grill, known for its succulent cuts of meat and cozy atmosphere. For a fusion of Indonesian and Western flavors, Warung MJS and The Holyribs Lotte are the go-to spots, serving up delicious dishes that blend local ingredients with international techniques. With so many options to choose from, Raffles Jakarta ensures that every guest's culinary desires are met.
Luxury at an Unbeatable Price: Raffles Jakarta's Average Room Price
Indulge in the opulence of Raffles Jakarta without breaking the bank. With an average room price of just $273, this luxurious hotel offers an exceptional value for money. Compared to the average price of a hotel room in Jakarta, which stands at $44, Raffles Jakarta provides a truly unparalleled experience at a surprisingly affordable rate.
When you stay at Raffles Jakarta, you'll be treated to world-class amenities, impeccable service, and lavish accommodations that exude elegance and sophistication. Each room is meticulously designed with a harmonious blend of modern comforts and traditional Indonesian touches, ensuring a truly immersive and unforgettable stay.
Whether you're a leisure traveler seeking a tranquil retreat or a business traveler in need of a refined setting, Raffles Jakarta offers an exceptional experience at a fraction of the cost. Book your stay today and experience luxury like never before, without compromising on your budget.
A Luxurious Oasis in the Heart of Jakarta
Raffles Jakarta offers a truly enchanting experience with its stunning interior and beautiful garden. The hotel's poolside garden is a sight to behold, providing a serene and peaceful atmosphere for guests to relax and unwind. Families with children will be delighted by the pool and playground, ensuring endless fun and laughter for the little ones.
The staff at Raffles Jakarta go above and beyond to ensure a memorable stay for every guest. Their friendliness and helpfulness create a warm and welcoming environment, making visitors feel right at home. The hotel's excellent facilities further enhance the overall experience, with guests raving about the amazing breakfast and the cleanliness of the premises.
From the moment you step foot into Raffles Jakarta, you'll be greeted with outstanding service and a friendly smile. The attentive staff truly make your stay special, going out of their way to cater to your needs. The hotel's strategic location, combined with its top-notch facilities and friendly staff, make it a perfect choice for both leisure and business travelers. And don't forget to take a dip in the great swimming pool, where you can relax and soak up the sun in style.
Unforgettable Luxury and Exceptional Service at Raffles Jakarta
Raffles Jakarta is a haven of luxury and sophistication in the heart of Jakarta, Indonesia. With an impressive overall rating of 9.4, this hotel consistently exceeds guests' expectations, delivering an unforgettable experience from start to finish.
One of the standout features of Raffles Jakarta is its exceptional staff performance, which has earned a remarkable rating of 9.6. From the moment you step foot into the hotel, you will be greeted with warm smiles and impeccable service. The staff goes above and beyond to ensure that every guest feels valued and well taken care of. Whether it's arranging transportation, providing recommendations for local attractions, or attending to any special requests, the team at Raffles Jakarta is dedicated to creating a personalized and memorable stay.
Another aspect that sets Raffles Jakarta apart is its commitment to cleanliness, with a stellar rating of 9.7. The hotel maintains impeccable standards of hygiene and cleanliness throughout its premises, ensuring that guests feel comfortable and at ease during their stay. From the pristine guest rooms to the sparkling common areas, every inch of Raffles Jakarta exudes a sense of freshness and meticulous attention to detail.
With its luxurious accommodations, exceptional service, and unwavering commitment to guest satisfaction, Raffles Jakarta is a true gem in the heart of Jakarta. Whether you are visiting for business or pleasure, this hotel guarantees an unforgettable experience that will leave you wanting to return again and again.
Exceptional9.5
Facilities
Exceptional9.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Exceptional
Review summary
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Guests have praised the hotel's excellent and friendly staff, the delicious and diverse breakfast, and the beautifully designed, spacious rooms with comfortable beds. The hotel offers great facilities and amenities, such as a large swimming pool, tennis courts, and a spa. Moreover, the hotel's location is convenient as it is connected to a mall and close to public transportation.
Great service overall, with rare comments on minor lapses.
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We took advantage of this Eid holiday for a staycation at Raffles. Upon entering, we were immediately provided with check-in seating. We received a room on the 15th floor at 1:30 PM. Sadly, when we arrived on the 15th floor, the hallway was not fragrant and quite dark because the lights were not fully on. However, that disappointment was compensated as soon as we entered the room. We booked a twin Raffles room that measures 64 m², with 2 beds, 2 TVs, and 2 sinks, along with a bathtub, although unfortunately, there was no smart toilet. The room was very clean and fragrant, and we were greeted with balloon decorations, welcome fruits, macarons, and a complimentary cake in the room. Once again, thanks to the Raffles team. The facilities at the hotel are also excellent, featuring a swimming pool, whirlpool, and tennis court. While we were swimming, we were also provided with complimentary mineral water and fruits. The next day, we had breakfast. Although the food variety was not very extensive, there were steaks, sashimi, and some fairly good desserts. In my opinion, Raffles remains one of the best five-star hotels in Jakarta in terms of facilities and service.
Yth. Bapak Richard, Terima kasih telah meluangkan waktu untuk membagikan pengalaman menginap Anda bersama keluarga saat libur Lebaran di Raffles Jakarta. Kami sangat senang mengetahui bahwa Anda menikmati kenyamanan kamar Raffles Twin kami, serta dekorasi dan sambutan hangat dari tim kami. Kami juga senang mendengar Anda menikmati fasilitas hotel seperti kolam renang, whirlpool, dan lapangan tenis, serta layanan yang kami berikan selama Anda bersantai di area kolam. Kami mohon maaf atas ketidaknyamanan yang Anda alami di koridor lantai 15. Masukan ini sangat berharga bagi kami dan sudah kami teruskan kepada tim terkait untuk segera ditindaklanjuti agar area tersebut lebih terang dan harum, sesuai dengan standar kenyamanan yang kami jaga. Ulasan positif Anda mengenai fasilitas dan pelayanan kami sungguh memotivasi seluruh tim untuk terus memberikan pengalaman terbaik bagi setiap tamu. Kami berharap dapat menyambut Anda dan keluarga kembali di Raffles Jakarta dalam waktu dekat. Sal
This hotel is in the central region of the city, about 20 minute drive from the SCBD area or 1.5 hours drive from the international airport Soekarno-Hatta in the north. Location-wise, it is right by a main street of Prof.Dr.Satrio Road in Kuningan area, where there are 4 other malls along the same road. The hotel tower is right beside Lotte-Ciputra Mall, with a direct access connection. Friendly and professional staff from security to front office to housekeeping to fitness center and spa. Room (Garden View NS) was clean and very spacious. Complimentary wifi is fast. Bed is huge but I find the mattress a bit too soft to my liking, however, they provide a dozen type of pillow to choose from for those seeking a better comfort. Room comes with sun-blocked curtains but the room not exactly sound-proof. My room was facing the pool view and I could easily hear noise from outside (New Year pool party and from heavy rain). BIG PLUS - the room comes with its own water dispenser, and can request a refill if needed. Clean, bright, spacious bathroom with necessary amenities and a very pleasant rain-shower stall and bathtub and large bottles of soap/shampoo. The separate enclosed toilet area comes with a japanese style bidet function. Hotel has great facilities, though unfortunately I had no time to try the pool. I did, however, had a chance to enjoy the spacious 24-hour gym (overlooking high-rise buildings) and the steam sauna (inside the spa). The complimentary sauna facility is very spacious and comes with a separate sound-sensory rain-shower stall. Overall, it has been a nice experience but I wished I had a better sleep. The location also not exactly the most convenient, as one need to rely on personal car or taxis or Grab-service.
Dear Mr. Rudi, Thank you for taking the time to share your detailed and thoughtful review. It’s a pleasure to hear that you had a positive experience with us, especially enjoying our central location, spacious room, and our range of amenities. We’re glad you appreciated the Alva water dispenser and the various pillow options we provide for added comfort. We also appreciate your feedback regarding the mattress and soundproofing. Rest assured, we will keep these in mind as we continue to enhance our guest experience. It was an honor to have you stay with us during the New Year, and we hope we were able to help make your celebration memorable. We truly look forward to welcoming you back in the future, and we’re excited to have another opportunity to exceed your expectations. Wishing you a wonderful year ahead and looking forward to your next visit! Warm regards, Rhany Guest Experience Manager Raffles Jakarta
The hotel was very clean, full of arts, landscape and park at level 14 is very nice. I enjoyed walking at the park during my stay. It was quite a big area. Greeted with welcome drinks and chocolate. The service was at the top notch from check in until check out. The housekeeping staff saw my book on bedside table and he put sidenotes and bookmarker on it. I was very impressed. Will certainly come again. And most importantly this hotel is really worth its price. Good job Raffles Jakarta!
Dear Mr. Mohamad, What a beautifully detailed review — thank you for painting such a vivid picture of your stay, from the art-filled halls to the serenity of our Level 14 garden oasis. We’re especially thrilled our Housekeeping team left a thoughtful touch on your book — it's these quiet gestures that bring our service philosophy to life. We can’t wait to welcome you back for another chapter at Raffles Jakarta! Kind regards, Etha Director of Guest Experience, Quality, and Loyalty
Very roomy 60m2 hotel room, with a walk-in bathroom the size of some budget hotel room. Bed was supremely comfortable with blackout curtains. My only gripe was the pillows were not fluffy enough. Separate sitting room with sofa and work desk, mini bar was equippednwith an espresso maker, kettle, and filtered water machine. The breakfast buffet was delightful, special mention to the egg counter ( egg benedict and steak n egg), sashimi bar , as well as delicious pastry selection. Pool was decent sized and had a warm water jacuzzi. They have 2 tennis courts available for use too. Very nice to play around dawn as the heat has subsided and there is a nice breeze. Overall my most enjoyable 5* hotel stay in Jakarta.
Dear Emery, Thank you for taking the time to write a review of your recent stay with us. We are delighted that you had such a pleasant experience at our hotel and that our room amenities, breakfast buffet, and recreational facilities met your expectations. It is especially gratifying to read that you found our hotel to be the best and most comfortable 5-star hotel in Jakarta. We are sorry that the pillows were not fluffy enough to your liking. Please know that we take all feedback seriously and will address this matter with our housekeeping team to ensure that we provide the best sleeping experience for our guests. We appreciate your recommendation and look forward to welcoming you back to our hotel for another exceptional stay. Sincerely, Rhany Assistant Guest Experience Manager
Airport transfer
Located in heart of Jakarta
Free Wi-Fi in all rooms!
Hot tub
“Excellent 3D2N stay for bday”
I felt so pampered throughout my stay at Raffles Jakarta. Being a mom of 3 years old active boy means I need all the help I need (yes, his father not joining). With the hotel have connected to Lotte Shopping Mall, it definitely a great help: good food, indoor playground, supermarket. I love the room config and the view to the garden. We have 24/7 hot tea/coffee served when needed which again, reduce the task you need to perform. I was greeted with a well written greeting card and Happy Birthday decoration, along with the fruit and chocolate for my boy. They have cookie decoration send to our room upon checking if I allow my boy to eat something sweet and also a special Raffles bear with the unique JKT doorman uniform (be sure to collect them all as different country have different attire) - I find it very special compared to the usual coloring book other hotels provide. They have kid step stool which means I don't need to carry my boy up whenever he needs to wash hand. Their staff are all attentive, responsive, friendly and warm. Professional and passionate. My sister even said "The housekeeper delivering our extra towel has a sunshine personality. It radiants until I also feel happy." They have nursing room at the lobby, which I am sure all the nursing mom/mom with infant would love! Their indoor playground is just beside the pool area. Clean and equipped with toys to play pretend, car, and books! Someone will help to prepare your loungers with towel and serve you drink with fruit while you go for a swim. The Writer Bar can deliver your cocktail (the bartender offer to curated a special drink for my following my preference of taste and alcohol based - it turned out exceeding my expectation!) to the room which means...I can get my boy settling down for sleep while I enjoy my drink at the comfort of our room. The only odd thing I found is the toilet controller as it is placed a bit behind so you got to turn your body quite a bit. And the only regret is I dont have enough me-time to enjoy their Spa. Other than that, everything else is awesome. I love to bring my boy hotel hop and doing staycation. We don't usually coming back to the same hotel branch (same brand but different branch, yes). But it is very likely I will return to Raffles for my next trip to Jakarta (and probably try out their restaurant too!). Thank you so much for your service and hospitality!
Dear Ms. Widjaja, Thank you for sharing your wonderful experience at Raffles Jakarta on TripAdvisor. We're thrilled to hear that you and your son had a delightful stay with us. It's great to know that our proximity to Lotte Shopping Avenue and the thoughtful amenities in your room made your stay more convenient. We're happy that the personalized touches for your son's birthday added a special touch to your visit. Your kind words about our attentive staff, including the housekeeping team, mean a lot to us. We're also pleased that the nursing room, indoor playground, and pool area met your needs and expectations. We appreciate your feedback regarding the toilet controller and regret you didn't have enough time for the spa. We look forward to welcoming you back for another stay and hope you have the chance to enjoy it next time. Thank you for choosing Raffles Jakarta. We can't wait to welcome you and your son back soon. Warm regards, Rhany Guest Experience Manager Raffles Jakarta