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Raffles Makati( Multiple-Use Hotel)

"With special praise to staff Ms Austria who is very helpful and good customer service."

Bun - December 31, 2019
Artists Suite King - Guestroom Raffles Makati( Multiple-Use Hotel)
Lobby Raffles Makati( Multiple-Use Hotel)
Lobby Raffles Makati( Multiple-Use Hotel)
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Raffles Makati( Multiple-Use Hotel)

1 Raffles Avenue, Makati, Manila, Philippines, 1224 - See map
Free Wi-Fi
See map
Popular landmarks
Robinsons Place Manila 5.0 km
Rizal Park 5.9 km
National Museum 6.0 km
Manila Ocean Park 6.3 km
Fort Santiago 6.6 km
San Agustin Church 6.6 km
Casa Manila 6.7 km
Quiapo Church 6.8 km
Manila Cathedral 7.0 km
Intramuros 7.2 km
Nearby landmarks
Park Terraces Condo 110 m
Balikbayan Handicrafts 130 m
Mary Mother of Hope - Landmark Chapel 150 m
Greenbelt 3 Theaters 170 m
The Landmark Department Store 170 m
V Bar 180 m
Ice Vodka Bar 180 m
Tesoro's 180 m
Landmark Department Store - Makati 190 m
New World Parking 190 m

9.5

Exceptional

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 570 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Manila

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Manila every 1 minutes on Agoda.com
Value for money8.8
Distance to city center0 KM
Location rating9.5
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport4.3 km

Rooms available at Raffles Makati( Multiple-Use Hotel)

Exceptional
Room comfort & quality
9.7
Legacy Suite
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 king bed
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Artists Suite King
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Two-Bedroom Executive Residence
...
  • Room size: 150 m²/1615 ft²
  • Shower
  • 1 queen bed & 1 queen bed
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Artists Suite 2 Queens
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 queen beds
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Residence 2 Bedroom Deluxe
...
  • Room size: 124 m²/1335 ft²
  • City view
  • 1 queen bed
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Residence 2 Bedroom Executive
...
  • Room size: 153 m²/1647 ft²
  • City view
  • 1 queen bed
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Residence 1 Bedroom Deluxe
...
  • Room size: 71 m²/764 ft²
  • City view
  • 1 king bed
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Residence 1 Bedroom Executive
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed
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One-Bedroom Executive Residence
...
  • Room size: 81 m²/872 ft²
  • Shower
  • 1 queen bed
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SUITE Artists Suite King
...
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    Frequently asked questions

    What time is check-in and check-out at Raffles Makati( Multiple-Use Hotel)?

    Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The hotel also offers 24-hour check-in.

    How do I get to Raffles Makati( Multiple-Use Hotel)?

    Raffles Makati Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3600 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Raffles Makati Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Raffles Makati( Multiple-Use Hotel)?

    Wake up to a great continental breakfast at Raffles Makati Hotel. Adults can enjoy breakfast offered with an additional charge of 1624 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Raffles Makati( Multiple-Use Hotel)?

    Raffles Makati Hotel features on-site restaurants for your dining convenience.

    What is the smoking policy at Raffles Makati( Multiple-Use Hotel)?

    Raffles Makati Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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    What people love about Raffles Makati( Multiple-Use Hotel)

    • 10.0

      Exceptional
      Location

      "Great location, with world class rooms and facilities."

      Michael

      |

      January 6, 2019

    • 10.0

      Exceptional

      "Excellent service and facilities one will truly enjoy."

      Vina

      |

      March 16, 2020

    • 9.6

      Exceptional

      "The hotel is really well-situated."

      CHRISTOPHER

      |

      June 27, 2019

    Property ranking|Compared to 4,217 Manila properties
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    Location score
    9.6/10
    Service score
    9.5/10
    Cleanliness score
    9.7/10
    Room comfort score
    9.7/10
    Better than
    99
    %
    of Manila properties
    Better than
    99
    %
    of Manila properties
    Better than
    99
    %
    of Manila properties
    Better than
    99
    %
    of Manila properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:

    9.3

    Exceptional
    387 reviews
    Cleanliness
    9.7
    Facilities
    9.3
    Location
    9.5
    Read all reviews >
    What travelers say they love:
    It was a very personalized experience we will never forget.
    Vina from Philippines
    Couple
    More about Raffles Makati( Multiple-Use Hotel)

    More about Raffles Makati( Multiple-Use Hotel)

    Conveniently located in Manila, Raffles Makati( Multiple-Use Hotel) is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. Within easy reach are Greenbelt 3 Theaters, Landmark Department Store, and Greenbelt Park. Raffles Makati( Multiple-Use Hotel) also offers many facilities to enrich your stay in Manila. Numerous on-site facilities are available to satisfy even the most discerning guest. Guests can choose from 32 suites, all of which exude an atmosphere of total peace and harmony. Raffles Makati( Multiple-Use Hotel) offers an excellent variety of recreational facilities including a spa, sauna, hot tub, steam room, and fitness center. Raffles Makati( Multiple-Use Hotel) is an ideal place of stay for travelers seeking charm, comfort, and convenience in Manila.

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    Most talked about facilities

    Food & Dining

    2 mentions

    Housekeeping

    1 mention

    What they offer

    9.6

    Exceptional

    "I slept so comfortably during our stay even my mom and dad."

    Katrina

    |

    December 9, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental

    Restaurants on site

    Long Bar
    Cuisine:American, International, Local
    Menu:Buffet
    Writers Bar
    Cuisine:International
    Menu:Buffet
    Mireio
    Cuisine:French
    Menu:Buffet
    Spectrum
    Cuisine:International
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Property announcements

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    Reviews of Raffles Makati( Multiple-Use Hotel) from real guests

    Provided by verified guests of Agoda
    9.3
    /
    10
    Exceptional
    Cleanliness9.7
    Facilities9.3
    Location9.5
    Room comfort and quality9.7
    Service9.5
    Value for money8.8
    High score for Manila
    Rating
    9+ Exceptional (93)
    8-9 Excellent (21)
    7-8 Very Good (8)
    6-7 Good (1)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (34)
    Jun - Aug (26)
    Sep - Nov (19)
    Dec - Feb (48)
    Don't miss out!Users are booking a place in Manila every 1 minutes on Agoda.com
    All guests (215)
    All room types
    All languages

    Show reviews that mention 

    Showing 127 verified guest comments
    12345
    9.3
    Exceptional
    Jan from Belgium
    Family with young children
    Artists Suite King
    Stayed 2 nights in February 2014

    Very enjoyable stay”

    Location, breakfast, staff

    We had a wonderful stay at Raffles Makati. I have stayed here a few times and no disappointment yet. The location is superb, centrally in Makati, next to all the shopping malls. Staff is great: friendly, open and pleasant, without being to pushy or being unnaturally friendly. The room (suite) is superb. Everything looks and feels new, certainly a change from most other high class hotels in Manila ... Breakfast good quality, the restaurant was a bit overcrowded during the Valentines weekend, as the restaurant is shared with the Fairmont hotel, but staff managed to handle. Recommended, if you are willing to pay the price, but having stayed in a few places, even when you pay similar in or around Manila, you won't get as good as an experience as in Raffles.

    Reviewed February 26, 2014

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    10.0
    Exceptional
    Dean from United Kingdom
    Couple
    Artists Suite King
    Stayed 4 nights in April 2014

    Above and beyond in every aspect”

    Customer service,awesome breakfast,amazing rooms

    From beginning to end I have nothing but positive remarks for all the staff at Raffles Makati. The Long bar manager is such a professional personality,his staff are all well experienced in mixology and serving food and drinks. I spent most of my time here,its such a great atmosphere. My suite was just stunning,the staff really are helpful and so polite.Nothing is too much trouble for them. No review would be complete without a review of the breakfast,this is the best breakfast selection and quality I have ever been offered in all my business travels. Rafffles Makati is not cheap,but in my opinion its worth every peso you spend,from start to finish,you will not be disappointed. I will use Raffles and defiantly recommend Raffles Makati to all my business associates in future.For a truly memorable experience,there is only one hotel to stay in Makati.,Raffles!

    Reviewed May 01, 2014

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    8.8
    Excellent
    Henri from Philippines
    Couple
    Artists Suite 2 Queens
    Stayed 1 night in October 2019

    It could be better for the brand.”

    The luxury of space is the reason why I keep returning, but everything else needs improvement, not because it's horrible, but because of the Raffles brand, which merits the premium rates. Every room includes; (1) Breakfast (Continental + one a la carte dish) is excellent paired with the tranquil of the Mirèio restaurant; (2) The all-day non-alcoholic beverages at The Writers Bar is a wonderful setup in lieu of a club lounge, (3) Afternoon Tea from 2 to 5 PM quality has suffered over time, the scones are just different, no longer the best in Manila, (3) Evening Happy Hour from 6 to 8 PM offers a a menu of light bites (canapés) and a selection of signature cocktails and bottled beer. I just hope the can improve upon their quality to the standard the once set for themselves. The hardware of the guestrooms are starting to show some age, not in the good way, light refurbishments is necessary. TV remote is cumbersome, difficult to control due the weak signal, and the cable reception is just horrible for a modern day hotel. The bedside control panel is only located one-side of the bed, which isn't friendly for couples, it feels overlooked, as even recent 3 -star hotels hacve controls on both side of the bed. Bathroom is spacious, but amenities are subpar for the brand, nothing against local products, but they should at least procure high quality ones, shampoo and body wash feels cheap. The butler service while heavily advertised is rarely ever felt within the property. Yes, you'd see them on the hallways, but minor requests and complains don't seem to be a concern. Casually mentioning the TV remote issue doesn't even incite concern. I just feel the brand isn't up to par, understandably so being one of the lower priced Raffles properties relative to other major cities. The value is still excellent, I will still return as needed, but my expectations will be lower.

    Reviewed August 27, 2020

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    9.6
    Exceptional
    CHRISTOPHER from Singapore
    Family with teens
    Artists Suite King
    Stayed 2 nights in June 2019

    Grat stay”

    We stayed at Raffles Makati for five nights with some friends. The hotel is great, the rooms spacious and comfortable and the staff fantastic and always friendly and attentive. The hotel is really well-situated. We arranged almost all of our activities through the Concierge who was knowledgable and very efficient. The hotel has great facilities, including a great rooftop bar and a French restaurant, both well worth checking out.

    Reviewed June 27, 2019

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    9.3
    Exceptional
    Juan from Philippines
    Family with young children
    Artists Suite King
    Stayed 1 night in November 2014

    The Best Hotel in Makati”

    The best 3 things about Raffles are..accesibility to shopping centres, alot of dining choices and very near to airport. The staffs are very efficient and helpful and poshness of the hotel

    Our weekend stay at Raffles Makati started with a warm welcome by gorgeous door ladies wearing a filipiniana inspired uniforms. The front office staff name Claudine assist us from checking in and other enquiries. Though our room is not yet ready they lend us a room for a moment to freshen up. The complimentary cakes and a bottle of wine was a hit. Everything is perfect that we will be coming back soon as we feel home away from our home.

    Reviewed November 10, 2014

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    9.6
    Exceptional
    Joe from United States
    Couple
    Stayed 5 nights in December 2017

    Fantastic”

    After an initially rocky start, the team at Raffles and Fairmont Makati delivered a wonderful getaway for my fiancée and I over Christmas and our anniversary. Their service was world-class. Always available, always happy to help. Simon and the team at the concierge desk made us feel right at home in helping with all preparations. Thank you to Aubrey, and everyone else who helped make our stay such an enjoyable one. We wouldn't hesitate to return to any of the Raffles properties.

    Reviewed January 10, 2018

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    9.2
    Exceptional
    Ian from Philippines
    Business traveler
    Artists Suite King
    Stayed 3 nights in May 2016

    Central location”

    Great place tonstay in Makati, right at the heart of Makati CBD and Makati malls and dining places. Service is superb with the warm Filipino smile. Hotel facilities and rooms are luxurious and has that unique Singapore touch worthy of Raffles.

    Reviewed May 05, 2016

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    8.4
    Excellent
    Shirley from Malaysia
    Solo traveler
    Artists Suite King
    Stayed 1 night in January 2018

    Luxe Dollars for Luxe Hotel”

    Of course you will be paying top dollars for this hotel. It is a Raffles, after all. I love how the Junior Suites have high ceiling and spacious bedroom with bathroom. If you have the money to spare, this is a very lovely hotel. Nostalgic and colonial feel with a touch of contemporary updates. It is very similar to the Fairmont. To me, the best thing about Raffles Makati is their staff. Amazing team - from front desk to restaurants to the Butlers.

    Reviewed January 22, 2018

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    9.3
    Exceptional
    Mark from Philippines
    Solo traveler
    Artists Suite King
    Stayed 2 nights in August 2013

    Very Pleasant Stay”

    Awesome staff, quick service, great rooms

    Raffles Makati had the best staff. Very friendly and accommodating. After checking out, I requested to see what the other suites looked like and was promptly awarded a tour. The airport transfer service was also a breeze, without issue with dropping by an ATM or others.

    Reviewed August 22, 2013

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    10.0
    Exceptional
    Denise from Philippines
    Family with young children
    Artists Suite King
    Stayed 2 nights in December 2016

    Best in Manila”

    What we liked: Beautiful and spacious room (double doors, french windows, wingback chairs), freestanding tub, special set of toiletries for kids (good product placement! I liked the shampoo and baby bath and already bought the same items at the store), coffee machine, personnel were all warm and engaging without going overboard, good sized kiddie pool, afternoon tea, evening cocktails, quick check in and check out process, lots of newspaper options, free pastries brought to your room (I think they gave us macarons), Christmas lootbag for kids (with chocolates and candy canes), welcome fruits, lots and lots of bottled water. Needs some improvement: I did not like the smell of the shampoo and conditioner. I guess the hotel had to find a unisex scent but perhaps something like olive or green tea instead? Everything was lovely, Raffles. So glad we spent our Christmas weekend there.

    Reviewed December 27, 2016

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    10.0
    Exceptional
    Vina from Philippines
    Couple
    Artists Suite King
    Stayed 2 nights in March 2020

    A Memorable Wedding Anniversary Celebration”

    We had a wonderful weekend holiday at the Raffles Hotel Makati to celebrate our 5th Year Wedding Anniversary. It was a very personalized experience we will never forget. Excellent service and facilities one will truly enjoy.

    Reviewed March 16, 2020

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    10.0
    Exceptional
    Jeffrey from Philippines
    Couple
    Artists Suite King
    Stayed 1 night in May 2018

    Best Hotel for Honeymooners! ”

    Raffles Makati is the best! It was a last minute booking but eveything went well! The management took note of all the special requests communited upon booking and executed it beyond what was expected! Superb suite experience!

    Reviewed May 28, 2018

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    7.2
    Very good
    Mardi from Indonesia
    Family with teens
    Artists Suite King
    Stayed 3 nights in December 2018

    Dissappointing”

    I am a frequent client of Fairmont Makati, and for the first time (since Fairmont's suite was fully booked), then I ventured to try Raffles Makati. Initially everything went OK until last Saturday we were starving for our breakfast at Mireio. We ordered our personal dishes at 10:00 AM, and until 10:50 AM there was no activity and concern by the servers. We had enough. Finally we found out that the order system at their kitchen was screwed up. People do make mistakes, but to claim as the best service hotel in town by allowing this simple mistake to happen is totally unacceptable since I have not encounter any problem whatsoever with Fairmont. Too bad although at first I have the inclination to switch to Raffles Makati. Raffles Hotel, you should really earn your stripes!

    Reviewed December 17, 2018

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    9.0
    Exceptional
    Andy from Hong Kong SAR, China
    Business traveler
    Artists Suite King
    Stayed 4 nights in April 2014

    Only Place For Me To Stay in Manila!”

    Staff, Cleanliness, Personal Butler Service

    Personally I have stayed in Raffles Makati on three occasions and I have also tried Pennisula and Shangri-la. They are just no comparisons as Raffles Makaiti is on a whole new level.

    Reviewed August 21, 2014

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    10.0
    Exceptional
    Sargon from Australia
    Solo traveler
    Artists Suite King
    Stayed 5 nights in January 2020

    Truly home away from home. Excellent!”

    This is my favourite hotel. The staff treat you like family. The decore & ambience of the rooms & facilities is cosy and very relaxing. Regina, Cyrell & the other ladies at front desk, Ricky, Ceidy, Ella & Ara at the cocktail lounge, RJ, Karl & Jerome at the restaurant and last but not least Andrea my room attendant looked after me and provided a very personalised service. Thanks also to all the other staff who also did their best whose names I can't remember. Thanks Raffles! I'll be back.

    Reviewed January 26, 2020

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    Dear Sargon, Warm greetings from Raffles Makati! Thank you for taking the time to share your experience with us. Our team is more than grateful to know that you enjoyed your stay. Thank you for your positive feedback regarding our product, facilities, services, and most especially, our associates. Your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each guest a luxurious oasis in the city. Again, thank you very much for your positive feedback and we look forward to welcoming you again in the near future. Sincerely, Matthieu Busschaert Hotel Manager

    Responded February 26, 2020
    Raffles Makati( Multiple-Use Hotel)
    10.0
    Exceptional
    Meriam from Philippines
    Family with young children
    Artists Suite King
    Stayed 1 night in December 2015

    Deserves a 7-star rating”

    Room, Amenities, Service

    It could have been the perfect stay if not for the late checkin due to the hotel's fault (it took them 1 hour and 15 minutes to prepare the room because the previous occupant vacated it late, apparently). The bed was very soft and we loved the pillow menu. The bath amenities were luxurious and the butler service was quick and efficient. Also the complimentary afternoon tea and evening cocktails were delicious and filling. Raffles is conveniently located with a lot of malls and restaurants around. Impeccable service in general. The pool was too cold, though.

    Reviewed December 21, 2015

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    9.6
    Exceptional
    Katrina from Philippines
    Family with young children
    Artists Suite King
    Stayed 2 nights in December 2018

    First time staying ❤”

    My family loved our stay at Raffles we are so delighted on our staycation and looking forward to try again in the future😊 Staff were so attentive to help us on our needs and very friendly indeed to assist us 💕 It was really the best decision to try out here. They also gave my brother a free cake since it was his 14th birthday. Also, I loved how they offer different kinds of pillows if ever you weren't satisfied with their default. I slept so comfortably during our stay even my mom and dad. Overall, I can say that Raffles is very luxurious which is so good though the Breakfast was just okay not the thing you would really indulge in. Hoping for our next visit thank you 😍🤗

    Reviewed December 09, 2018

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    9.7
    Exceptional
    darnie from Philippines
    Couple
    Artists Suite King
    Stayed 2 nights in February 2014

    It was superb!!!”

    Location, Cleanliness and Nice room

    Me and my boyfriend had a nice and unforgettable experience while staying at this hotel. First, our room was upgraded to suite. When we saw the room, it was like super "wow". Second, it was just near in our workplace so it was so convenient. Third, also close to shopping malls. I can say that Raffles is one of the best hotel that I ever stayed.

    Reviewed March 11, 2014

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    8.7
    Excellent
    Jeffrey from Australia
    Couple
    Artists Suite King
    Stayed 1 night in December 2015

    Manila NYE Stay-cation”

    Beautiful rooms, excellent staff, convenient location

    Stayed one night for NYE. Everything about the Hotel is excellent; particularly the rooms and staff, which are both world class. Very conveniently located to Greenbelt and other Makati shopping centres and restaurants. The only small disappointment is the very small restaurant, which appears to be shared with the Fairmont Hotel in the same building. Unless you are there very early, you have to queue for breakfast; in our case for more than 20 min. This issue aside, our experience was otherwise first class.

    Reviewed January 02, 2016

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    9.7
    Exceptional
    Paul from Australia
    Family with teens
    Artists Suite King
    Stayed 3 nights in June 2013

    would like to stay again ... ;)”

    survic + foods + chopping hotel

    stay at the raffles hotel Easy access very thing in Makati chopping restaurants foods and more .

    Reviewed June 25, 2013

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