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Exterior view, Raffles Makati in Manila
Artists Suite King - Interior view, Raffles Makati in Manila
Facilities, Raffles Makati in Manila
Lobby, Raffles Makati in Manila
Interior view, Raffles Makati in Manila
Swimming pool, Raffles Makati in Manila
Swimming pool, Raffles Makati in Manila

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9.3

Exceptional

429 reviews

429 reviews

See map
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Balikbayan Handicrafts
130 m
Mary Mother of Hope - Landmark Chapel
150 m
Greenbelt 3 Theaters
170 m
The Landmark Department Store
170 m
Tesoro's
180 m
Popular landmarks
Robinsons Place Manila
5.0 km
Rizal Park
5.9 km
National Museum
6.0 km
Manila Ocean Park
6.3 km
Fort Santiago
6.6 km
Closest landmarks
Park Terraces Condo
110 m
V Bar
180 m
Ice Vodka Bar
180 m
New World Parking
190 m
LSM Dental clinic
220 m

Raffles Makati

1 Raffles Avenue, Makati, Manila, Philippines, 1224 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Located in heart of Manila

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

ALLSAFE

Your Health and Safety are our Absolute Priority

Announcements by hotel (8)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Cash withdrawal

Your dates are popular among travelersPopular destination! Properties in Manila are being booked every minute!
Value for money8.9
Distance to city center0 KM
Location rating9.5
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport4.3 km

Rooms available at Raffles Makati

Exceptional
Room comfort & quality

9.7

Legacy Suite
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Residence 2 Bedroom Executive
...
  • Room size: 153 m²/1647 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Artists Suite King
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Artists Suite 2 Queens
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
SUITE Artists Suite King
...
    Enter dates to see prices
    Residence 1 Bedroom Executive
    ...
    • Room size: 81 m²/872 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    SUITE Legacy Suite
    ...
      Enter dates to see prices
      Executive King Suite
      ...
      • Room size: 120 m²/1292 ft²
      • Shower
      • 1 king bed
      Enter dates to see prices
      1 King Bed Junior Suite
      ...
      • Room size: 60 m²/646 ft²
      Enter dates to see prices
      1 Bedroom Executive Suite
      ...
      • Room size: 120 m²/1292 ft²
      • Shower
      • 1 queen bed
      Enter dates to see prices

      Frequently asked questions

      Does Raffles Makati offers connecting rooms?

      Raffles Makati offers adjoining rooms for travelers who would like to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be limited to selected numbers of room only.

      What attractions are close by Raffles Makati that are in walking range?

      While residing at Raffles Makati, begin your getaway by exploring the nearest attractions that are within walking distance to the property which include Balikbayan Handicrafts, Mary Mother of Hope - Landmark Chapel, and Greenbelt 3 Theaters.

      When was Raffles Makati built?

      Raffles Makati was built in 2012.

      How long do guests typically stay at Raffles Makati?

      Verified past guests that have stayed at Raffles Makati had an average nightly stay of 2 nights at this property.

      At what time of the year is Raffles Makati most popular?

      Raffles Makati's most popular month where verified guests travelers have stayed the most is in November.

      What payment cards are supported at Raffles Makati?

      Enjoy the flexibility of easy payment at Raffles Makati which accepts up to 7, with payment card options consisting of MasterCard, American Express, UnionPay, Cash, and Visa.

      What do past guests like most about Raffles Makati?

      Past visitors that stayed at Raffles Makati have given this property a rating of 9.736 for its excellent cleanliness as the primary highlight for their stay.

      What is the verified guest review consensus about Raffles Makati's swimming pool?

      73.0% of our past guest evaluations have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Raffles Makati down in the review section.

      What is the verified guest review consensus about Raffles Makati's coffee?

      67.0% of our past guest assessments have given a positive appraisal and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Raffles Makati down in the review section.

      What do local visitors think about Raffles Makati?

      Past local travelers that have stayed at this property have given Raffles Makati an average rating of 9.7. You can look up on more in depth customer ratings, and responses for this property down in the review section.

      What is the closest airport to Raffles Makati?

      The nearest airport to Raffles Makati is Calapan City Airport, 127.0 km away.

      See map

      Explore the neighborhood

      What people love about Raffles Makati

      • 8.8

        Excellent
        Cleanliness

        "The room are cleaned and the staff are accomodating.i love the free tea and sweets at the writers bar."

        Fe

        |

        April 25, 2022

      • 10

        Exceptional
        Cleanliness

        "The facilities were well-maintained and clean."

        Michael

        |

        March 21, 2022

      • 10

        Exceptional
        Location

        "The hotel has a great location where you can easily access all the surrounding malls."

        Kristel

        |

        May 30, 2022

      Overall rating:

      9.4

      Exceptional
      300 reviews
      Cleanliness
      9.7
      Facilities
      9.4
      Location
      9.5
      Read all reviews >
      What travelers say they love:
      Loved the design and space allocation for of our room.
      Yna from Philippines
      Couple
      More about Raffles Makati

      More about Raffles Makati

      Raffles Makati

      Raffles Makati is the perfect choice for travelers who want to take in the sights and sounds of Manila. Experience an urban escape in Manila with a stay at Raffles Makati, with its exceptional location right in the city center.
      Raffles Makati provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Manila.
      If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. For lazy days and nights, in-room conveniences like room service let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
      Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
      Feel right at home during your stay at Raffles Makati. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Raffles Makati include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
      The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


      Dining and things to do

      Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Raffles Makati.

      Show less

      Amenities and facilities

      Exceptional
      Facilities

      9.4

      Most talked about facilities

      Food & Dining

      2 mentions

      Housekeeping

      1 mention

      Languages spoken
      • English
      • Filipino
      • French
      • German
      • Japanese
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet [LAN]
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Swimming pool [outdoor]
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • A la carte breakfast
      • Alternative meal arrangement
      • Breakfast [buffet]
      • Breakfast [continental]
      • Breakfast service
      • Restaurants
      • Room service
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Currency exchange
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Grooming service
      • Infirmary
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Salon
      • Smoke-free property
      • Smoking area
      For the kids
      • Kids meal
      • Swimming pool [kids]
      Land sports
      • Golf course (within 3 km)
      Access
      • Buzzer/wireless intercom
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      Getting around
      • Airport transfer
      • Bicycle parking
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      • Taxi service
      Available in all rooms
      • Accessible by elevator
      • Air conditioning
      • Alarm clock
      • Alcohol
      • Bathrobes
      • Bathtub
      • Closet
      • Clothes dryer
      • Coffee/tea maker
      • Concierge
      • Desk
      • Dressing room
      • Electric kettle
      • Fire extinguisher
      • Fitness club privileges
      • Free bottled water
      • Hair dryer
      • Hand sanitizer
      • Individual air conditioning
      • In-room safe box
      • Ironing facilities
      • Laptop safe box
      • Linens
      • Non-smoking
      • Pool facilities
      • Private bathroom
      • Private pool
      • Safety/security feature
      • Satellite/cable channels
      • Seating area
      • Shower
      • Sleep comfort items
      • Slippers
      • Smoke detector
      • Socket near the bed
      • Swimming pool [direct access]
      • Telephone
      • Toiletries
      • Towels
      • Trash cans
      • Wake-up service
      • Wooden/parqueted flooring

      Food and dining

      Breakfast options
      • American
      • Asian
      • Continental
      Restaurants on site
      Long Bar
      • Cuisine: American, International, Local
      • Menu: Buffet
      Writers Bar
      • Cuisine: International
      • Menu: Buffet
      Mireio
      • Cuisine: French
      • Menu: Buffet
      Spectrum
      • Cuisine: International
      • Menu: Buffet, A-la-carte

      Location

      1 Raffles Avenue, Makati, Manila, Philippines, 1224
      Exceptional
      Location

      9.5

      Airports
      • Ninoy Aquino International Airport (MNL)
        4.3 km 17 min drive
      • Subic Bay International Airport (SFS)
        84.1 km 2.5 hour drive
      Public transportation
      • Ayala MRT Station
        590 m 10 min drive
      • Dela Rosa Street
        1.0 km
      Hospital or clinic
      • LSM Dental clinic
        220 m
      Shopping
      • Robinsons Place Manila
        5.0 km
      Convenience store
      • Family Mart
        240 m
      Cash withdrawal
      • ATM on-site

      What's nearby

      Popular landmarks
      • Robinsons Place Manila
        5.0 km
      • Rizal Park
        5.9 km
      • National Museum
        6.0 km
      • Manila Ocean Park
        6.3 km
      • Fort Santiago
        6.6 km
      • San Agustin Church
        6.6 km
      • Casa Manila
        6.7 km
      • Quiapo Church
        6.8 km
      • Manila Cathedral
        7.0 km
      • Intramuros
        7.2 km
      Nearby landmarks
      • Park Terraces Condo
        110 m
      • Balikbayan Handicrafts
        130 m
      • Mary Mother of Hope - Landmark Chapel
        150 m
      • Greenbelt 3 Theaters
        170 m
      • The Landmark Department Store
        170 m
      • V Bar
        180 m
      • Ice Vodka Bar
        180 m
      • Tesoro's
        180 m
      • Landmark Department Store - Makati
        190 m
      • New World Parking
        190 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 2-17 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 18 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from15:00
      • Check-out until11:00
      Getting around
      • Airport transfer fee3600 PHP
      • Distance from city center0 KM
      • Travel time to airport (minutes)20
      Extras
      • Breakfast charge (unless included in room price)1624 PHP
      • Daily Internet/Wi-Fi fee0 PHP
      The property
      • Non-smoking rooms/floorsYes
      • Number of bars/lounges3
      • Number of floors2
      • Number of restaurants8
      • Number of rooms 32
      • Room voltage220
      • Year property opened2012

      Property announcements

      In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

      The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

      Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

      Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

      Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

      As of June 1, 2021, the Raffles Makati, which has been certified by the Department of Tourism as a Multi-Use Hotel together with the Fairmont Makati, is now allowed to accept non-quarantine related bookings to stay in the hotel. Bookings are still subject to strict guidelines as prescribed by the government during the quarantine period imposed in Metro Manila and its adjoining provinces. The hotel team has taken steps to ensure that there are separate entrances and lift accesses to maintain a clear separation from its quarantine floors, as approved by the Bureau of Quarantine and the Department of Tourism. This seal of approval, together with the hotel’s ALLSAFE cleaning and sanitation protocols, provides guests with the utmost safety and protection during their stay. Most of our restaurants and bar outlets are still closed, except for al fresco and indoor dining at Mireio. Take out and delivery service are allowed under Mireio a la Maison.

      Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

      Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

      Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.

      As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

      In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

      Reviews of Raffles Makati from real guests

      Provided by verified guests of Agoda
      9.4
      Exceptional
      Cleanliness9.7
      Facilities9.4
      Location9.5
      Room comfort and quality9.7
      Service9.5
      Value for money8.9
      High score for Manila
      Rating
      9+ Exceptional (116)
      8-9 Excellent (27)
      7-8 Very Good (8)
      6-7 Good (1)
      <6 Below Expectation (4)
      Time of the year
      Mar - May (48)
      Jun - Aug (31)
      Sep - Nov (22)
      Dec - Feb (55)

      Show reviews that mention 

      Showing 156 verified guest comments
      12345
      10.0
      Exceptional
      Cherrie from Philippines
      Family with teens
      Artists Suite 2 Queens
      Stayed 1 night in October 2022

      Luxurious but not intimidating”

      Raffles Makati exuded an air of comfortable elegance. We arrived before noon, and they allowed us to check in early. The artist suite was very spacious and beautiful. The staff was courteous. The hotel was walking distance to the shops and restaurants in Glorietta/Greenbelt. I will definitely stay here again.

      Reviewed November 05, 2022

      See room deals

      10.0
      Exceptional
      Dionisio from Philippines
      Family with teens
      Artists Suite 2 Queens
      Stayed 1 night in February 2022

      Exceptional hotel in Manila”

      Raffles Manila stands out among 5 star hotels in Manila. We had an unforgettable stay. The room package includes breakfast, afternoon tea and evening cocktails plus butler service. Definitely high value for money. Fast checkin/out. Room is elegantly designed, very clean and well kept with complete bath and business amenities. Their bed is the comfiest so far among other top hotels we’ve stayed at! Staff is are very polite. TV should be upgraded to Smart TV though to keep up with tech but you can request for HDMI cable and it will be provided. Will definitely stay again!

      Reviewed March 14, 2022

      See room deals

      10.0
      Exceptional
      Miles from Italy
      Couple
      Artists Suite King
      Stayed 1 night in November 2022

      A Taste of Pleasure after a Business Event”

      It was a short stay for a corporate event. The overnight stay was made at at most personal attention to meet our needs and anticipated it as well. Appreciate the thoughts of sending me sweet pastries from their afternoon high tea in our suite. Thank you. Salamat muli.

      Reviewed November 27, 2022

      See room deals

      10.0
      Exceptional
      mary from Philippines
      Family with young children
      Artists Suite 2 Queens
      Stayed 2 nights in May 2022

      Best to book directly from hotel”

      Booked for 2 adults and 1 child and got an unpleasant surprise when I checked into the hotel that the booking is only for 2 adults and my 7 year old child needs to pay for food. Raffles hotel is a good place if you are looking for exclusivity. Room is gorgeous as well as the interiors of the hotel. Amenities and food quality are decent. This is highlighted by warm hospitality of the pinoys Will come back

      Reviewed May 31, 2022

      See room deals

      10.0
      Exceptional
      Michael from Philippines
      Family with young children
      Artists Suite 2 Queens
      Stayed 3 nights in March 2022

      Fit for a Family Staycation”

      One of the best staycation hotels in my book. Very family-friendly and safe for little kids. The staff were accommodating and courteous. The facilities were well-maintained and clean. I will definitely recommend this to anyone traveling with their family.

      Reviewed March 21, 2022

      See room deals

      10.0
      Exceptional
      Sargon from Philippines
      Solo traveler
      Artists Suite 2 Queens
      Stayed 1 night in February 2022

      Great stay!”

      Very pleasant accommodation! Stylish & classic luxury. The place to stay if one appreciates a cosy & homely atmosphere while being pampered by the most professional , accommodating & friendly staff. It was a shame that on this visit Writer's Room was closed due to the pandemic, it's one of my favourite spaces to hang out for high tea, relaxation & listening to the piano.

      Reviewed March 08, 2022

      See room deals

      10.0
      Exceptional
      Kristel from Philippines
      Family with young children
      Artists Suite 2 Queens
      Stayed 2 nights in May 2022

      Exceptional stay”

      Everything was wonderful! The staff were all friendly and very accommodating. The room is perfect for my family, has both a luxurious and cozy feel. The food is great! The hotel has a great location where you can easily access all the surrounding malls. We will definitely come back. 😍

      Reviewed May 30, 2022

      See room deals

      10.0
      Exceptional
      Sargon from Philippines
      Solo traveler
      Artists Suite 2 Queens
      Stayed 1 night in February 2022

      As good as it gets for the money!”

      Superb style & interior design. Very comfortable & cosy, great ambience, great facilities, very professional & friendly staff. For me its home away from home.

      Reviewed February 27, 2022

      See room deals

      10.0
      Exceptional
      Sargon from Australia
      Solo traveler
      Artists Suite King
      Stayed 5 nights in January 2020

      Truly home away from home. Excellent!”

      This is my favourite hotel. The staff treat you like family. The decore & ambience of the rooms & facilities is cosy and very relaxing. Regina, Cyrell & the other ladies at front desk, Ricky, Ceidy, Ella & Ara at the cocktail lounge, RJ, Karl & Jerome at the restaurant and last but not least Andrea my room attendant looked after me and provided a very personalised service. Thanks also to all the other staff who also did their best whose names I can't remember. Thanks Raffles! I'll be back.

      Reviewed January 26, 2020

      See room deals

      Dear Sargon, Warm greetings from Raffles Makati! Thank you for taking the time to share your experience with us. Our team is more than grateful to know that you enjoyed your stay. Thank you for your positive feedback regarding our product, facilities, services, and most especially, our associates. Your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each guest a luxurious oasis in the city. Again, thank you very much for your positive feedback and we look forward to welcoming you again in the near future. Sincerely, Matthieu Busschaert Hotel Manager

      Responded February 26, 2020
      Raffles Makati
      10.0
      Exceptional
      Joan from Philippines
      Group
      Legacy Suite
      Stayed 2 nights in December 2021

      Beautiful!”

      Our new year stay was fantastic! Rooms are classy and world class. Super clean. Will definitely stay again soon.

      Reviewed January 18, 2022

      See room deals

      10.0
      Exceptional
      vijay from United Arab Emirates
      Solo traveler
      Legacy Suite
      Stayed 2 nights in April 2022

      Amazing Hotel with the best location ”

      Amazing Hotel..Best location and excellent customer service.. Thanks to Ms Angelica. Job well done 👏 ✔️

      Reviewed April 15, 2022

      See room deals

      9.6
      Exceptional
      Hannah from Philippines
      Family with teens
      Artists Suite 2 Queens
      Stayed 1 night in May 2022

      Best 5 star hotel in Makati ”

      I would definitely recommend this hotel. The amount of money you pay gore even exceeded our expectation. We were granted late check out despite the hotel being full on the day we leave. The afternoon tea was way better than other patisseries. There was also unlimited complimentary refreshments throughout our stay. Their cocktails were too die for. Overall, our family had an excellent time. Would definitely come back!

      Reviewed May 10, 2022

      See room deals

      10.0
      Exceptional
      Vina from Philippines
      Couple
      Artists Suite King
      Stayed 2 nights in March 2020

      A Memorable Wedding Anniversary Celebration”

      We had a wonderful weekend holiday at the Raffles Hotel Makati to celebrate our 5th Year Wedding Anniversary. It was a very personalized experience we will never forget. Excellent service and facilities one will truly enjoy.

      Reviewed March 16, 2020

      See room deals

      9.6
      Exceptional
      Yna from Philippines
      Couple
      Artists Suite King
      Stayed 1 night in June 2022

      One of the best rooms”

      Loved the design and space allocation for of our room. It was really a nice and comfortable experience

      Reviewed June 20, 2022

      See room deals

      10.0
      Exceptional
      Rhoda from Philippines
      Family with teens
      Artists Suite 2 Queens
      Stayed 1 night in June 2022

      Exceptional”

      We enjoyed our stay. Love the afternoon tea and cocktails 😊

      Reviewed June 19, 2022

      See room deals

      10.0
      Exceptional
      May from Philippines
      Family with teens
      Artists Suite 2 Queens
      Stayed 1 night in September 2022

      Short staycation”

      Very relaxing.. thumbs up!!!!

      Reviewed September 04, 2022

      See room deals

      9.6
      Exceptional
      Simon from United Kingdom
      Couple
      Artists Suite King
      Stayed 1 night in February 2020

      Valentine Surprise ”

      Wow its was amazing loved the Junior Suite, food was great and nice surprise to have cocktail hour, free afternoon tea for 2 and 1000 peso gift vouchers off food in restos. Only note I would have to mention is guests should be made to sanitize hands at all possible chances on entering buffets and restos etc

      Reviewed February 17, 2020

      See room deals

      Dear Simon, Warm greetings from Raffles Makati! Thank you for taking the time to share your experience with us. Our team is more than grateful to know that you enjoyed your stay. Thank you for your positive feedback regarding our product, facilities, and services. Your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each guest a luxurious oasis in the city. Again, thank you very much for your positive feedback and we look forward to welcoming you again in the near future. Sincerely, Matthieu Busschaert Hotel Manager

      Responded February 26, 2020
      Raffles Makati
      10.0
      Exceptional
      Bun from Hong Kong SAR, China
      Solo traveler
      Artists Suite King
      Stayed 2 nights in December 2019

      Good service ”

      With special praise to staff Ms Austria who is very helpful and good customer service.

      Reviewed December 31, 2019

      See room deals

      10.0
      Exceptional
      Louis from France
      Family with young children
      Artists Suite 2 Queens
      Stayed 2 nights in March 2022

      great hotel”

      rooms are beautiful

      Reviewed March 31, 2022

      See room deals

      8.8
      Excellent
      Henri from Philippines
      Couple
      Artists Suite 2 Queens
      Stayed 1 night in October 2019

      It could be better for the brand.”

      The luxury of space is the reason why I keep returning, but everything else needs improvement, not because it's horrible, but because of the Raffles brand, which merits the premium rates. Every room includes; (1) Breakfast (Continental + one a la carte dish) is excellent paired with the tranquil of the Mirèio restaurant; (2) The all-day non-alcoholic beverages at The Writers Bar is a wonderful setup in lieu of a club lounge, (3) Afternoon Tea from 2 to 5 PM quality has suffered over time, the scones are just different, no longer the best in Manila, (3) Evening Happy Hour from 6 to 8 PM offers a a menu of light bites (canapés) and a selection of signature cocktails and bottled beer. I just hope the can improve upon their quality to the standard the once set for themselves. The hardware of the guestrooms are starting to show some age, not in the good way, light refurbishments is necessary. TV remote is cumbersome, difficult to control due the weak signal, and the cable reception is just horrible for a modern day hotel. The bedside control panel is only located one-side of the bed, which isn't friendly for couples, it feels overlooked, as even recent 3 -star hotels hacve controls on both side of the bed. Bathroom is spacious, but amenities are subpar for the brand, nothing against local products, but they should at least procure high quality ones, shampoo and body wash feels cheap. The butler service while heavily advertised is rarely ever felt within the property. Yes, you'd see them on the hallways, but minor requests and complains don't seem to be a concern. Casually mentioning the TV remote issue doesn't even incite concern. I just feel the brand isn't up to par, understandably so being one of the lower priced Raffles properties relative to other major cities. The value is still excellent, I will still return as needed, but my expectations will be lower.

      Reviewed August 27, 2020

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