Raffles Makati Hotel

1 Raffles Avenue, Makati, Manila, Philippines, 1224
Raffles Makati Hotel
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Raffles Junior Suite - Bed Raffles Makati Hotel
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9.4
Exceptional
/10
(419 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Manila Bay5.07 km
  • National Museum6.03 km
  • Rizal Park6.04 km
  • San Agustin Church6.66 km
  • San Agustin Museum6.67 km
  • Quiapo Church6.8 km
  • Manila Cathedral6.97 km
  • Intramuros District7.13 km
  • Fort Santiago7.5 km
  • Quezon Memorial Circle11.56 km
  • Highlights and ratings

    5-star Hotel
    Free Wi-Fi
    "Always available, always happy to help."
    Joe - January 10, 2018
    Exceptional cleanliness
    9.7 rating for cleanliness
    Exceptional comfort
    9.7 room quality and comfort
    Exceptional service
    9.5 rating for service
    Exceptional reputation
    Recommended by 95% of guests
    • 570 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Manila

    • Free Wi-Fi in all rooms!

    Cheaper than 94% of all properties in Manila in the last 24 hoursCompared to 9,910 Manila properties at Agoda for various dates
    Value for money8.8
    Location rating9.6
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport4.7 km

    Rooms available at Raffles Makati Hotel

    9.7
    Exceptional
    Room comfort & quality
    1 Bedroom Executive Suite
    1 Bedroom Executive Suite
    ...
    • Room size: 120 m²/1292 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2-Bedroom Executive Apartment
    2-Bedroom Executive Apartment
    ...
    • Room size: 150 m²/1615 ft²
    • City view
    Enter dates to see prices
    Raffles Junior Suite
    Raffles Junior Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1-Bedroom Executive Apartment
    1-Bedroom Executive Apartment
    ...
    • Room size: 81 m²/872 ft²
    • City view
    Enter dates to see prices
    Two-Bedroom Executive Residence
    Two-Bedroom Executive Residence
    ...
    • Room size: 150 m²/1615 ft²
    • Shower
    • 1 queen bed & 1 queen bed
    Enter dates to see prices
    One-Bedroom Executive Residence
    One-Bedroom Executive Residence
    ...
    • Room size: 81 m²/872 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Junior Suite with Two Queen Beds - Non-Smoking
    Junior Suite with Two Queen Beds - Non-Smoking
    ...
    • Room size: 60 m²/646 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Room Selected at Check In
    Room Selected at Check In
    ...
    • Room size: 60 m²/646 ft²
    Enter dates to see prices
    Single Standard
    Single Standard
    ...
      Enter dates to see prices
      Double One Bedroom
      Double One Bedroom
      ...
        Enter dates to see prices

        What people love about Raffles Makati Hotel

        • 8.4
          Excellent
          Spaciousness

          "I love how the Junior Suites have high ceiling and spacious bedroom with bathroom."

          Shirley M.

          |

          January 22, 2018

        • 8.4
          Excellent

          "Nostalgic and colonial feel with a touch of contemporary updates."

          Shirley M.

          |

          January 22, 2018

        • 8.4
          Excellent
          Staff 

          "To me, the best thing about Raffles Makati is their staff."

          Shirley M.

          |

          January 22, 2018

        Property ranking|Compared to 9,910 Manila properties
        See all rankings
        Value for money score
        8.8/10
        Location score
        9.6/10
        Service score
        9.5/10
        Cleanliness score
        9.7/10
        Better than
        99
        %
        of Manila properties
        Better than
        99
        %
        of Manila properties
        Better than
        99
        %
        of Manila properties
        Better than
        99
        %
        of Manila properties
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        More about Raffles Makati Hotel

        More about Raffles Makati Hotel

        9.2
        Exceptional

        "Great place tonstay in Makati, right at the heart of Makati ..."

        Ian

        |

        May 5, 2016

        Description

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        Most talked about facilities

        Food & Dining
        2 mentions
        Housekeeping
        1 mention

        What they offer

        9.2
        Exceptional

        "Hotel facilities and rooms are luxurious and has that unique..."

        Ian

        |

        May 5, 2016

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        American
        Asian
        Continental

        Restaurants on site

        Long Bar
        Cuisine:American, International, Local
        Menu:Buffet
        Writers Bar
        Cuisine:International
        Menu:Buffet
        Mireio
        Cuisine:French
        Menu:Buffet
        Spectrum
        Cuisine:International
        Menu:Buffet, A-la-carte

        Nearby restaurants

        Filipino cuisine
        Filipino cuisine
        Vatel Restaurant Manila
        3.1 km Filipino, French, Mediterranean
        iBread
        4.8 km Filipino
        Hizon's Cakes & Pastries
        5.5 km Filipino
        American cuisine
        American cuisine
        Bacolod Chicken Express
        2.4 km American, Asian, Filipino
        Shakers
        3.1 km American, Asian, Filipino
        KFC Harrison Plaza
        3.1 km American
        Asian cuisine
        Asian cuisine
        Spices
        480 m Asian, Indian, Thai
        Pagstop Lounge
        610 m Asian
        Nihonbashi Tei
        680 m Asian, Japanese, Sushi

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

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        Some helpful facts

        Show less

        Announcements

        Show less

        Reviews of Raffles Makati Hotel from real guests

        Overall rating
        9.4
        Exceptional
        From 419 reviews
        Provided by verified guests of
        Agoda Reviews (199)Booking.com Reviews (220)
        Rating via Agoda9.4
        /
        10
        Exceptional
        Cleanliness9.7
        Facilities9.3
        Location9.6
        Room comfort and quality9.7
        Service9.5
        Value for money8.8
        High score for Manila
        Rating
        9+ Exceptional (91)
        8-9 Excellent (20)
        7-8 Very Good (8)
        6-7 Good (1)
        <6 Below Expectation (4)
        Time of the year
        Mar - May (33)
        Jun - Aug (26)
        Sep - Nov (18)
        Dec - Feb (47)
        All guests (199)
        All room types
        All languages

        Show reviews that mention 

        Showing 124 verified guest comments
        12345
        9.6
        Exceptional
        CHRISTOPHER from Singapore
        Family with teens
        Raffles Junior Suite
        Stayed 2 nights in June 2019

        Grat stay”

        We stayed at Raffles Makati for five nights with some friends. The hotel is great, the rooms spacious and comfortable and the staff fantastic and always friendly and attentive. The hotel is really well-situated. We arranged almost all of our activities through the Concierge who was knowledgable and very efficient. The hotel has great facilities, including a great rooftop bar and a French restaurant, both well worth checking out.

        Reviewed June 27, 2019
        8.8
        Excellent
        Mardi from Indonesia
        Business traveler
        1 Bedroom Executive Suite
        Stayed 2 nights in January 2019

        Much improved service this time!”

        I was very disappointed with Raffles service back in middle of December last year, but I ventured to give the hotel another try. I was also encouraged to try again since Ms Camille (used to be from Fairmont Gold) joined Raffles Hotel. This time I am satisfied! Thank you Ms Camille!

        Reviewed January 30, 2019
        6.0
        Jennifer from Philippines
        Family with young children
        Stayed 2 nights in April 2019

        Had booked on this hotel several times but the last booking I had was a disappointment”

        I had a two nights booking last holy week and the housekeeping was a disappointment. Didn’t clean and replaced the used utensils and robes were not even put in place. I received an email that we left something after I departure but can’t disclose the item because of security reason. Obviously if we were the last guest that departed it should belong to us, so I don’t get the point when they said for security reason. I replied but never received any from them. Another disappointment, never coming back to this hotel.

        Reviewed April 25, 2019
        10.0
        Exceptional
        Michael from Philippines
        Solo traveler
        1 Bedroom Executive Suite
        Stayed 1 night in March 2018

        Luxury Birthday Getaway”

        Each member of staff we encountered was exceptional! From Irene at the Front Desk, Rey of Housekeeping, to our butler Jeffrey, we were impressed by their warmth, sincerity, and prompt service. Thank you for making my birthday getaway a truly amazing experience. We will definitely make this a regular thing.

        Reviewed March 14, 2018
        8.4
        Excellent
        Shirley from Malaysia
        Solo traveler
        Raffles Junior Suite
        Stayed 1 night in January 2018

        Luxe Dollars for Luxe Hotel”

        Of course you will be paying top dollars for this hotel. It is a Raffles, after all. I love how the Junior Suites have high ceiling and spacious bedroom with bathroom. If you have the money to spare, this is a very lovely hotel. Nostalgic and colonial feel with a touch of contemporary updates. It is very similar to the Fairmont. To me, the best thing about Raffles Makati is their staff. Amazing team - from front desk to restaurants to the Butlers.

        Reviewed January 22, 2018
        10.0
        Exceptional
        Denise from Philippines
        Family with young children
        Raffles Junior Suite
        Stayed 2 nights in December 2016

        Best in Manila”

        What we liked: Beautiful and spacious room (double doors, french windows, wingback chairs), freestanding tub, special set of toiletries for kids (good product placement! I liked the shampoo and baby bath and already bought the same items at the store), coffee machine, personnel were all warm and engaging without going overboard, good sized kiddie pool, afternoon tea, evening cocktails, quick check in and check out process, lots of newspaper options, free pastries brought to your room (I think they gave us macarons), Christmas lootbag for kids (with chocolates and candy canes), welcome fruits, lots and lots of bottled water. Needs some improvement: I did not like the smell of the shampoo and conditioner. I guess the hotel had to find a unisex scent but perhaps something like olive or green tea instead? Everything was lovely, Raffles. So glad we spent our Christmas weekend there.

        Reviewed December 27, 2016
        8.8
        Excellent
        Mercedes from Philippines
        Group
        Raffles Junior Suite
        Stayed 2 nights in May 2016

        Beautiful Suite”

        We had a great time at Raffles. Most of the staff (particularly Patricia at the front desk and the butlers) were exceptional. The noise and the smell from the ongoing construction were inconvenient, but the facilities were very good (particulatly the mineral pool and the pool on the 4th floor). I have to say that the suite is one of the most beautiful rooms I've ever stayed at.

        Reviewed May 06, 2016
        9.2
        Exceptional
        Ian from Philippines
        Business traveler
        Raffles Junior Suite
        Stayed 3 nights in May 2016

        Central location”

        Great place tonstay in Makati, right at the heart of Makati CBD and Makati malls and dining places. Service is superb with the warm Filipino smile. Hotel facilities and rooms are luxurious and has that unique Singapore touch worthy of Raffles.

        Reviewed May 05, 2016
        10.0
        Exceptional
        Louis from Philippines
        Business traveler
        Raffles Junior Suite
        Stayed 1 night in September 2014

        The top of the top”

        Space, design, services are the most unbelievable in the country

        This was wonderfull, you have butler on each floor, anything you need is supplied to you within a few minutes. The rooms are somptuous, amenities perfect. The best value for money in the country. For those who treasure luxury and class!

        Reviewed September 21, 2014
        9.3
        Exceptional
        Jan from Belgium
        Family with young children
        Raffles Junior Suite
        Stayed 2 nights in February 2014

        Very enjoyable stay”

        Location, breakfast, staff

        We had a wonderful stay at Raffles Makati. I have stayed here a few times and no disappointment yet. The location is superb, centrally in Makati, next to all the shopping malls. Staff is great: friendly, open and pleasant, without being to pushy or being unnaturally friendly. The room (suite) is superb. Everything looks and feels new, certainly a change from most other high class hotels in Manila ... Breakfast good quality, the restaurant was a bit overcrowded during the Valentines weekend, as the restaurant is shared with the Fairmont hotel, but staff managed to handle. Recommended, if you are willing to pay the price, but having stayed in a few places, even when you pay similar in or around Manila, you won't get as good as an experience as in Raffles.

        Reviewed February 26, 2014
        9.3
        Exceptional
        Fahad from Saudi Arabia
        Couple
        Raffles Junior Suite
        Stayed 1 night in June 2013

        In one small word with big meaning,"amazing hotel"”

        3 things!! Its the best in every thing.

        Extreme friendly staff with unforgettable smile , very beautiful hotel with very beautiful room, i took a junior suite but they upgraded for me for free, yes FREE! , why, no clue! , they even check for my fight with the office without letting me bothered, free BF, FREE TEA TIME & free dinner. realy... I was amazed for what i saw, really, the best of the best hotel i ever see in manila. U should try it.

        Reviewed June 05, 2013
        10.0
        Exceptional
        Michael from Australia
        Couple
        Raffles Junior Suite
        Stayed 2 nights in January 2019

        Top class hotel”

        Great location, with world class rooms and facilities. My wife and I were highly impressed with everything about the hotel in relation to the standards, the location and the services that were offered. We will certainly return.

        Reviewed January 07, 2019
        7.2
        Very good
        Mardi from Indonesia
        Family with teens
        Raffles Junior Suite
        Stayed 3 nights in December 2018

        Dissappointing”

        I am a frequent client of Fairmont Makati, and for the first time (since Fairmont's suite was fully booked), then I ventured to try Raffles Makati. Initially everything went OK until last Saturday we were starving for our breakfast at Mireio. We ordered our personal dishes at 10:00 AM, and until 10:50 AM there was no activity and concern by the servers. We had enough. Finally we found out that the order system at their kitchen was screwed up. People do make mistakes, but to claim as the best service hotel in town by allowing this simple mistake to happen is totally unacceptable since I have not encounter any problem whatsoever with Fairmont. Too bad although at first I have the inclination to switch to Raffles Makati. Raffles Hotel, you should really earn your stripes!

        Reviewed December 17, 2018
        9.6
        Exceptional
        Katrina from Philippines
        Family with young children
        Raffles Junior Suite
        Stayed 2 nights in December 2018

        First time staying ❤”

        My family loved our stay at Raffles we are so delighted on our staycation and looking forward to try again in the future😊 Staff were so attentive to help us on our needs and very friendly indeed to assist us 💕 It was really the best decision to try out here. They also gave my brother a free cake since it was his 14th birthday. Also, I loved how they offer different kinds of pillows if ever you weren't satisfied with their default. I slept so comfortably during our stay even my mom and dad. Overall, I can say that Raffles is very luxurious which is so good though the Breakfast was just okay not the thing you would really indulge in. Hoping for our next visit thank you 😍🤗

        Reviewed December 09, 2018
        10.0
        Exceptional
        Jerome from Philippines
        Couple
        Raffles Junior Suite
        Stayed 1 night in December 2018

        This is the best hotel in Makati - in all aspects.”

        I will definitely book here again.

        Reviewed December 09, 2018
        10.0
        Exceptional
        Jeffrey from Philippines
        Couple
        Raffles Junior Suite
        Stayed 1 night in May 2018

        Best Hotel for Honeymooners! ”

        Raffles Makati is the best! It was a last minute booking but eveything went well! The management took note of all the special requests communited upon booking and executed it beyond what was expected! Superb suite experience!

        Reviewed May 28, 2018
        9.6
        Exceptional
        Joe from United States
        Couple
        Stayed 5 nights in December 2017

        Fantastic”

        After an initially rocky start, the team at Raffles and Fairmont Makati delivered a wonderful getaway for my fiancée and I over Christmas and our anniversary. Their service was world-class. Always available, always happy to help. Simon and the team at the concierge desk made us feel right at home in helping with all preparations. Thank you to Aubrey, and everyone else who helped make our stay such an enjoyable one. We wouldn't hesitate to return to any of the Raffles properties.

        Reviewed January 10, 2018
        9.6
        Exceptional
        gerald from Philippines
        Family with teens
        Stayed 1 night in December 2016

        New years' eve to remember”

        Family decided to celebrate new year's eve differently and decided to have a pajama party themed get together. Raffle's offered enough space and cooking amenities for our group of 20. We booked 3 2 bedroom suites for the occasion. We were even assigned a butler. :-) Wish we stayed longer. :-)

        Reviewed January 05, 2017

        Thank you for your kind review. We're glad to hear that you chose to spend New Year's with us at Raffles Makati. We hope to welcome you and your family back, and to play a small part in the memories you create together.

        Responded July 20, 2017
        Raffles Makati Hotel
        8.7
        Excellent
        Jeffrey from Australia
        Couple
        Raffles Junior Suite
        Stayed 1 night in December 2015

        Manila NYE Stay-cation”

        Beautiful rooms, excellent staff, convenient location

        Stayed one night for NYE. Everything about the Hotel is excellent; particularly the rooms and staff, which are both world class. Very conveniently located to Greenbelt and other Makati shopping centres and restaurants. The only small disappointment is the very small restaurant, which appears to be shared with the Fairmont Hotel in the same building. Unless you are there very early, you have to queue for breakfast; in our case for more than 20 min. This issue aside, our experience was otherwise first class.

        Reviewed January 02, 2016
        10.0
        Exceptional
        Meriam from Philippines
        Family with young children
        Raffles Junior Suite
        Stayed 1 night in December 2015

        Deserves a 7-star rating”

        Room, Amenities, Service

        It could have been the perfect stay if not for the late checkin due to the hotel's fault (it took them 1 hour and 15 minutes to prepare the room because the previous occupant vacated it late, apparently). The bed was very soft and we loved the pillow menu. The bath amenities were luxurious and the butler service was quick and efficient. Also the complimentary afternoon tea and evening cocktails were delicious and filling. Raffles is conveniently located with a lot of malls and restaurants around. Impeccable service in general. The pool was too cold, though.

        Reviewed December 21, 2015
        12345
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        Raffles Makati Hotel
        |Exceptional 9.4
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        • Exceptional location
        • Manila Bay
        • Ayala MRT Station is within 0.59 km