Railay Bay Resort & Spa
Free Wi-Fi
2017

Railay Bay Resort & Spa

145 Moo 2, Ao Nang, Muang, Railay, Krabi, Thailand, 81180
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Deluxe Cottage Railay Bay Resort & Spa
Deluxe Cottage
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    Lobby Railay Bay Resort & Spa
    Swimming pool [outdoor] Railay Bay Resort & Spa
    Swimming pool [outdoor] Railay Bay Resort & Spa
    Jacuzzi Suite Railay Bay Resort & Spa
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     Railay Bay Resort & Spa

    Railay Bay Resort & Spa Reviews

    7.9
    Very good
    /10
    (6009 reviews)See what guests said
    8.8
    Excellent

    "This is the perfect location and the rooms were nice."

    Yokia

    -

    December 17, 2018

    7.8
    Very good cleanliness
    Recommended by 83% of guests

    Things you’ll love about Railay Bay Resort & Spa

    Things you'll love

    • Airport transfer

    • 10 meters to the beach

    • Free Wi-Fi in all rooms!

    • Hot tub

    Exceptional
    Location
    9.0
    See map
    Exceptional location - 10 meters to the beach
    Popular
    Nearby
  • Railay Beach230 m
  • Phra Nang Cave690 m
  • Ao Nang Beach2.85 km
  • Thale Waek (Separated Sea)6.44 km
  • Klong Muang Beach9.85 km
  • Night Market10.38 km
  • Vogue Shopping Center10.43 km
  • Tubkaak Beach11.44 km
  • Wat Thum Sua15.87 km
  • Emerald Pool Hot Spring47.48 km
  • This property is in high demand!

    Booked 12 times since yesterday | 14 travelers are looking at this property right now

    Value for money7.6
    Distance to city center15 km
    Location rating9.0
    Nearest airportKrabi International Airport (KBV)
    Distance to airport18.6 km

    Rooms available at Railay Bay Resort & Spa

    7.7
    Very good
    Room comfort & quality
    Private Pool Villa 2-Bedroom
    Private Pool Villa 2-Bedroom
    ...
    • Room size: 59 m²/635 ft²
    • Garden view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    jacuzzi villa
    jacuzzi villa
    ...
    • Room size: 90 m²/969 ft²
    • Garden view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe with Bathtub
    Deluxe with Bathtub
    ...
    • Room size: 62 m²/667 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Jacuzzi Suite
    Jacuzzi Suite
    ...
    • Room size: 70 m²/753 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Cottage
    Deluxe Cottage
    ...
    • Room size: 41 m²/441 ft²
    • Garden view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Railay Privacy Cottage with Breakfast
    Railay Privacy Cottage with Breakfast
    ...
    • Balcony/terrace
    • Non-smoking
    Enter dates to see prices
    Railay Suite Cottage with Breakfast
    Railay Suite Cottage with Breakfast
    ...
    • Shower and bathtub
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    Double Deluxe
    Double Deluxe
    ...
    • Room size: 62 m²/667 ft²
    Enter dates to see prices
    Railay Deluxe Double with Breakfast
    Railay Deluxe Double with Breakfast
    ...
      Enter dates to see prices
      RAILAY DELUXE DOUBLE ROOM
      RAILAY DELUXE DOUBLE ROOM
      ...
      • Balcony/terrace
      • Shower and bathtub
      Enter dates to see prices
      Have a question for Railay Bay Resort & Spa?

      What people love about Railay Bay Resort & Spa

      • 4.8
        Review score
        Breakfast

        "The breakfast was good as well."

        Garnet

        |

        January 9, 2019

      • 9.6
        Exceptional

        "Amazing view from the swimming pool and the restaurant on beach."

        stephanie

        |

        January 13, 2019

      • 7.6
        Very good
        Staff 

        "The staff were friendly and the location is perfect!"

        Denise

        |

        January 13, 2019

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      More about Railay Bay Resort & Spa

      More about Railay Bay Resort & Spa

      7.6
      Very good

      "Good location."

      Engin

      |

      December 18, 2018

      Read more reviews

      An overview

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      What they offer

      10.0
      Exceptional

      "Railay Bay Resort and Spa is a great place to relax and rech..."

      Jerome

      |

      May 7, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

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      Reviews of Railay Bay Resort & Spa from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (6009)Booking.com Reviews (2342)
      7.9
      /
      10
      Cleanliness7.8
      Facilities7.8
      Location9.0
      Room comfort and quality7.7
      Service7.8
      Value for money7.6
      All languages
      All guests (6009)
      All room types

      Show reviews that mention 

      Showing 5171 verified guest comments
      12345
      6.0
      Saowaluck from Thailand
      Couple
      Double Deluxe
      Stayed 3 nights in May 2019

      Good location, room is dated and huge cockroach flying in the room”

      We booked 2 rooms, both have problems with the air-condition. For one the remote could not be adjustable for the temperature while the other room, not working at all. one room had a big cockroach flying around so finally we requested to change for a new room which took 45 minutes. Staffs seemed to be lack of service minded, especially at the pool bar. They allow non-guest sitting on the launge chair, bringing food from outside and made the table dirty without saying a word! Very generous! Breakfast is not good in quality, cheap industrial chicken sausage. this hotel doesnt serve pork becuz they are Muslim.

      Reviewed May 21, 2019
      9.2
      Exceptional
      victoria
      Couple
      jacuzzi villa
      Stayed 2 nights in May 2019

      Accommodating staff”

      The best part of this report is the staff. They always made sure we were comfortable. They knew we were leaving the resort one day so they prepared us a lunch. Very friendly. My husband and I were not the biggest fans of the food. Great views and fun little stop for shopping and food.

      Reviewed May 13, 2019
      8.4
      Excellent
      Juan from Australia
      Group
      Deluxe with Bathtub
      Stayed 2 nights in November 2018

      Really nice resort but a bit expensive”

      I think the place is really nice but the breakfast doesn't offer bacon for the eggs so bacon lovers... now you know :P I think is probably one of the nicest hotels of the area and the room was great. I just think it was a bit expensive for what it was but in general really good experience.

      Reviewed April 10, 2019
      10.0
      Exceptional
      Valérie from France
      Solo traveler
      jacuzzi villa
      Stayed 1 night in March 2019

      Recharge batteries in peace”

      I have been in love with Thai nature and culture for 30 years. Traveling to this country now for its traditional medicine, I seek clean, quiet, bug-free and good sleep... When the doctor actually can measure how much better you feel after 3 days in RaiLay, then it says more than any dithyrambic rewiew. Go. Enjoy :D

      Reviewed March 24, 2019
      10.0
      Exceptional
      Faizal from Philippines
      Couple
      Deluxe with Bathtub
      Stayed 3 nights in February 2019

      Highly recommended resort!”

      1. Deluxe room with bathtub The room was very huge with native interior design and the bathroom was complete with outstanding amenities. Request for a deluxe room that is situated near to the beach. 2. Transfers - 5 star! Krabi airport - Van - tuktuk - long tail boat - some transfers that wouldn't let our feet touch the seashore - golf cart - deluxe room This was the highlight of my admiration. THEY WERE ULTIMATELY SYSTEMATIC. All this considering that we checked out at 3:30 IN THE MORNING. Everything was prepared and ready for us. They even gave us our take away breakfast without asking for it! 3. Dining If you research about Krabi, you'll find there how expensive the food are. But the food prices in this hotel are agreeable considering its class and location. Plus, you may opt to eat at the side/back of the west railay beach where prices are more affordable Our stay here is perfect. I couldn't think of anything negative and even if there is one, the overall service was too superb to even notice the downside. Thank you for the most worthwhile experience! I'd like to extend my gratitude to the two Filipino trainees: Camille and Jesh! Thank you! 😘

      Reviewed February 25, 2019
      3.2
      Chin from Malaysia
      Family with teens
      Deluxe Cottage
      Stayed 2 nights in May 2019

      Very run down resort. Not worth paying that money. ”

      Toilet water blocking at basin and bath tub. A lots of mosquitoes. Railay bay only good for a day trip as the island is using sea water.

      Reviewed May 19, 2019
      7.6
      Very good
      Viet from Australia
      Group
      Deluxe Cottage
      Stayed 1 night in April 2019

      Not bad stay”

      Great location. Quite strictly with the check in and check out time. We can't get checked in early despite i can see lots of empty and room available. Asked for a bit late check out and the staff said no even before she checks on the system. The cottage we got is quite outdated, the bathroom looks filthy with the old stains despite it is cleaned.

      Reviewed May 02, 2019
      10.0
      Exceptional
      mambriyu from Indonesia
      Family with young children
      Deluxe Cottage
      Stayed 1 night in June 2018

      Beautiful place”

      Beautiful resort, it covers both beaches. Food is ok although you can walk around to find better ones. Room is comfy and staffs are great

      Reviewed May 16, 2019
      9.2
      Exceptional
      Joshua from Australia
      Couple
      jacuzzi villa
      Stayed 3 nights in February 2019

      Beautiful resort in beautiful location”

      Friendly staff, beautiful location and lovely room. Railay Beach is our favourite place in Thailand if we had to choose, the beach is stunning with Walking Street providing great culture and food. Will definitely be back! The railay Bay resort was beautiful and welcoming.

      Reviewed February 14, 2019
      10.0
      Exceptional
      Steve from Thailand
      Couple
      jacuzzi villa
      Stayed 1 night in December 2018

      One very enjoyable night”

      We stayed at Railay Bay Resort for one night due to availability on short notice (stayed at Diamond Cave Resort for 3 more nights), but wish it was longer. We had a private jacuzzi villa that had an outdoor area with lilypads and frogs. The room was very spacious and the bed was the softest (and most comfortable) we've had while staying in Thailand over the past 3 months (most are always very firm). The location is perfect for staying on Railay, as it spans all the way from Railay West beach to Railay East with an easy to navigate walkway with trees and lights. My wife was sick that day with the flu and had room service delivered which was delicious. I enjoyed a meal at their restaurant while watching sunset, which was the perfect viewpoint for sunset on Railay. The food was just OK, standard Thai dishes, nothing special, entree was a little cold but the spring rolls were very good. Worth it to enjoy a sunset view, but there are better places to have dinner on the peninsula.

      Reviewed February 05, 2019
      10.0
      Exceptional
      Caio from Brazil
      Couple
      Deluxe Cottage
      Stayed 3 nights in December 2018

      Amazing place! ”

      Great location, great breakfast buffet, great internet connection, amazing pool! I wish I could come back there soon! The only downside is not particular to the hotel per se, but if your room is near one beaches you will hear motorboat coming and going all the freaking time. But I think that's the way in Ralay anyway.

      Reviewed December 08, 2018
      9.6
      Exceptional
      Connie from United States
      Group
      Deluxe Cottage
      Stayed 1 night in November 2018

      Nice view”

      Nice big rooms. Our room was all the way to the other side of the island on the east side which had a great sunrise view. A far walk to west side but a nice one. The only problem is the east side gets very very low tide, so there's just yuky sand for hours on that side till the tide comes back up. But the staff very friendly and food was great.

      Reviewed November 30, 2018
      8.8
      Excellent
      John from Canada
      Couple
      Deluxe with Bathtub
      Stayed 7 nights in April 2019

      Great Location”

      What a view from the pool terrace or restaurant right on the edge of Railay West Beach. Several resort restaurants on the beach and a great market street with small shops, restaurants & bars. Definitely book the hotel airport transfer if you have suitcases. Worth the bit extra to have an easier time getting on and off the long tail boat.

      Reviewed April 13, 2019
      2.0
      Antonin from Switzerland
      Couple
      Deluxe with Bathtub
      Stayed 2 nights in April 2019

      Worst experience in Thailand ”

      Worst hotel ever experienced in Thailand and for a long time... unqualified staff consistently obeying to very stupid rules (never move a sunbed closer to the beach, make you sign any bill before you ever have started to get your drinks, consistently check on you, etc...). I felt like trapped as a tourist and would definitely not recommend this place to anyone. Last but not least, they pretend they do not sell alcohol because the owner is a Muslim - however they have a bar/another subsidiary that sells alcohol next door... #hypocritical

      Reviewed April 07, 2019
      8.0
      Excellent
      Philomena from United Kingdom
      Couple
      Deluxe Cottage
      Stayed 2 nights in March 2019

      Beautiful location”

      Great location on the beach. Good choice for breakfast but drinks expensive around the bar. Sunbeds reserved when nobody using them which wasn’t too much of a problem as the hotel seemed quite but would Be a problem if it was busy.

      Reviewed March 29, 2019
      2.0
      Juan
      Solo traveler
      jacuzzi villa
      Stayed 1 night in March 2019

      BED BUGS STAY AWAY”

      Stayed there from March 24, 2019 until March 27, 2019. I experienced a complete mailing of my calves by bed bugs at this hotel. Every evening I kept scratching at my legs and I wondered whether it was just the mosquitos outside or something else. Upon three nights of this, I decided to check out and seek a different hotel. I informed their staff and onsite manager and they were completely dismissive of my pleas. One of the managers, a man named Sarayut, was extremely rude and even asked me to show him where the bed bugs were. I showed him the damage to my legs and the tracks of bites these bugs left and he scoffed at them. I then followed up with Agoda and they were of little help. They defer to the hotel and the hotel defers to Agoda. I couldn’t get any help from either. Hotel staff was confused as to what to do and advised me to speak to management. Upon speaking to management, I was told to speak to Agoda. The entire experience was a complete and utter nightmare. STAY AWAY!!

      Reviewed March 28, 2019
      6.0
      kristopher from United States
      Solo traveler
      Deluxe with Bathtub
      Stayed 3 nights in March 2019

      Worst hotel experience in 6 month trip”

      While this was not the worst place ive stayed now in month 4 of my se asia trip, it is the most expensive, by far the worst value (generally and for Railay) and came w many other issues i havent experienced. For staters AC didnt work. Before letting me switch rooms a day later they made up excuses and stonewalled me saying things like it wasnt on or they already fixed it. It was 33 in the room and i almost left before they moved me to a room with functioning AC. I found the staff generally dickish, an issue i have not encountered in a single other place ive stayed. The new room they moved me to had working AC but a gross bathroom and was generally more dilapadated. This is my second stint in Railay and can unequivocally say stay on the East. Its a short walk away from the west w equally nice scenery at a third of price. This hotel isnt actually on the beach anyway unless ur in the restaurant or have one of a handful of beach chairs hogged from early in the morning. I cant recommend avoiding this place enough.

      Reviewed March 25, 2019
      5.6
      Sandrine from Canada
      Solo traveler
      jacuzzi villa
      Stayed 3 nights in March 2019

      Not worth the money.”

      I have never written a negative review so already that should give you an idea that I am not one to just do so on the smallest thing that is not good. My standards are also reasonable. I had read other reviews as I always do and I have to say it is the first time I have to agree with what a lot was said. It is certainly by no means worth the amount of money they charge. Obviously they know people will pay as there are limited resorts on the west side of the island which happens to also have a fantastic prime location view. But the rooms certainly need to be refreshed. I found them dark and depressing. And yes I was barely in my room, the little I was I just felt it so uninviting .The air conditioning is so loud and horrible and if you don’t leave your key card in all day you will come back to a sauna. Also by evening the room had a horrible sewage smell. Maybe the rooms are nicer then the cottages. But I would definitely not stay again, not with the $$$

      Reviewed March 25, 2019
      10.0
      Exceptional
      jiahui from Germany
      Family with teens
      Deluxe Cottage
      Stayed 1 night in March 2019

      Exceptional”

      it was really a good stay. even though only one night, i experienced a very nice romantic and sweet night there. the location is the best, nearby the beach. breakfast was brilliant. and the spa was also impressive. i would like to recommend this hotel to everybody. really good.

      Reviewed March 23, 2019
      10.0
      Exceptional
      Ruth from United States
      Couple
      jacuzzi villa
      Stayed 5 nights in February 2019

      Excellent resort”

      We had a nice large room with an outdoor jacuzzi and patio that was very private (#1504). A pharmacy, ATM and convenience store were less than a minute walk from our room. I visited Railay Beach in 1995 and it certainly has grown exponentially. However, our room was in a very quiet area - rarely even heard other people and was a short walk to the fabulous Pra Nang beach. Breakfast buffet was really good with loads of choices. Staff were friendly, helpful and receptive to our requests. We used the hotel's transport to and from the Krabi airport ($45 each way for 2 but worth it) which was seamless even though we used 5 modes of transport. If I come back, I would definitely stay here.

      Reviewed March 10, 2019
      12345
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      Railay Bay Resort & Spa
      |Very good 7.9
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      • Exceptional location
      • Railay Beach