2015
Very good 7.8
Based on 4404 reviews

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Very good



based on 4404 reviews
  • Cleanliness 7.8
  • Facilities 7.4
  • Location 8.9
  • Room comfort and quality 7.7
  • Service 7.7
  • Value for money 7.5
  • Food and dining 7.5
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Nemencio from Philippines
Couple
Deluxe Cottage
Stayed 3 nights in July 2015
Nice Location! Good Value for Money!
Location, Service and amenities
Great! Had a great time with my mom. Staffs are really friendly. Best for Family.
Reviewed July 29, 2015
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Matthew from Australia
Couple
jacuzzi villa
Stayed one night in July 2015
Disaster averted
Great staff, beautiful beachside pool, privacy cottage
Decided to pay the extra for this resort so we could be in a bungalow close to Railay West. In reality the standard bungalows are almost at Railay East, as the resort spans across the whole east/west. Whatever you do, don't ever stay in rm 1113 or nearby bungalows. It's right next to the backup generator, which came on at 11:30pm when there was a black out. Completely unavoidable but extremely loud and awful noise. The staff were great. Offered us a different room. Looked at another standard bungalow but it had a really musty smell. Eventually got upgraded to a privacy cottage. These are far superior to the standard bungalows, so I would say, if you're going to stay here, spend the extra, or just go stay at Princess resort. A bit more concrete apartment buildings but still really comfy looking rooms, beautiful pool and nice restaurant. Best privacy and relaxed vibe seems to be in the older building down the back where you get a view over a little lake and the second pool. I think both resorts have pretty much the same food too. We chose to stay on in the privacy cottage and foot the bill, once we were there, but definitely worth weighing up!
Reviewed July 29, 2015
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Norbert from Netherlands
Family with older children
Deluxe Cottage
Stayed 2 nights in July 2015
Great stay
Great location, great facilities and friendly staff
Reviewed July 28, 2015
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Ioana from Canada
Family with young children
Deluxe Cottage
Stayed 2 nights in July 2015
hotel is OK
room is clean, hotel well located, good breakfast
Reviewed July 25, 2015
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Stephen from Australia
Family with older children
jacuzzi villa
Stayed 4 nights in July 2015
Location, mediocre quality
Location, location, location
The location is very nice with easy and west side beaches. Once there you are trapped and all food and drink is priced much higher due to this. Food prep and choices are basic, they can't even barbeque a fish without over cooking it. Breakfast has no variety from day to day except one dish, everything is breads cakes, chicken sausages and eggs. If it wasn't free I wouldn't eat there.
Reviewed July 25, 2015
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Wouter from Netherlands
Family with older children
jacuzzi villa
Stayed one night in July 2015
W
W
I extended my stay at 25% lower rates than agoda charged
Reviewed July 25, 2015
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Kok from Malaysia
Solo traveler
jacuzzi villa
Stayed 2 nights in July 2015
Spacious room
Spacious room, beach front swimming pool and good location
It was okay but the resort is a little overrated. The condition of the resort is a bit rundown due to no proper repair and maintenance. Breakfast was considered poor as compared to other resorts or hotels i had stayed in Thailand.
Reviewed July 23, 2015
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Dawn from United States
Couple
jacuzzi villa
Stayed 4 nights in July 2015
na
location, room and location within railay
Reviewed July 23, 2015
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Wan from Malaysia
Family with young children
Deluxe Cottage
Stayed 4 nights in July 2015
Secluded relaxing place with good view
Good location. Clean & comfy room. Good service from staff.
Enjoying & relaxing.
Reviewed July 23, 2015
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YIN from Malaysia
Couple
Deluxe with Bathtub
Stayed 4 nights in July 2015
Great Getaway feeling reenergize!
Cozy, comforting and convenient.
The food and facilities offered are pleasing and great. Staff at restaurant could improve efficiency and front house hospitality might need to improve English proficiency.
Reviewed July 23, 2015
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