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2016

Railay Village Resort

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Excellent8.1
Based on 1469 reviews
87% would recommend to a friend
Railay Village Resort
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Interior view
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Interior view
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8.1 Excellent guest rating
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" Beautiful quiet location not much in terms of nightlife ,..."

DanielUnited States
beach
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9.0 Excellent location
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9.0Location
  • 40 meters to the beach

  • Free Wi-Fi in all rooms

  • Hot tub

  • Steamroom

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Room choices
jacuzzi villa
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  • Garden view
  • 55 m²/592 ft²
  • 1 king bed
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Deluxe Pool View
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  • Pool view
  • 44 m²/474 ft²
  • 1 king bed or 2 single beds
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Villa With Jacuzzi
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  • 50 m²/538 ft²
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Standard Twin Beds
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    Basic Double
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      Bed And Breakfast Bb Basic Double
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        Deluxe With View Double/twin
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          Bed And Breakfast Bb Basic Villa
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            Basic
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              Basic Villa
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                Have a question for Railay Village Resort?

                Nearest essentials

                Airports
                • Krabi International Airport (KBV)
                • 18.1 km
                • Phuket International Airport (HKT)
                • 59.6 km
                Hospital or clinic
                • Krabi Nakharin International Hospital
                • 10.7 km
                Pharmacy
                • Pharmacy
                • 2.8 km
                Convenience store
                • On site
                Cash withdrawal
                • ATM
                • 30 m

                More about Railay Village Resort

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                Verified guest reviews

                Agoda Reviews (1469)Booking.com Reviews (393)
                Filter by guest type:
                Cleanliness8.3
                Facilities7.8
                Location9.0
                Room comfort and quality8.2
                Service8.0
                Value for money7.7
                Food and dining7.1
                Provided by verified guests of Agoda
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                Room type
                Deluxe Pool View
                jacuzzi villa
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                Showing 1337 verified guest comments
                12345
                10.0
                Chay from United Kingdom
                Couple
                jacuzzi villa
                Stayed 3 nights in September 2017
                Superb
                We had a jacuzzi villa, it was so lovely. Clean big rooms with a nice jacuzzi room with a TV. Excellent service from staff they even provide mosquito repellent in the rooms. Railay is such a beautiful place and the hotel is In a great location. Would recommend this hotel to anyone! Thank you so much
                Reviewed September 10, 2017
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                2.8
                Shinya from Japan
                Family with young children
                Deluxe Pool View
                Stayed 2 nights in August 2017
                no response for any request
                We requested the airport transfer 3 times in advance, nobody respond and completely ignored. We reserved and purchased the pool view rooms, but they changed it to villa type rooms without any notice. The hot water stove for the tub was broken and nobody took care of it although I requested a couple of times. Poor and bad service. Once is enough in our entire life for the experience at this hotel.
                Reviewed August 20, 2017
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                2.4
                Sophie from United Kingdom
                Couple
                jacuzzi villa
                Stayed 1 night in August 2017
                Cockroaches and terrible service.
                Waste of money. Service is poor and we had three cockroaches in our jacuzzi villa room. Staff unhelpful and rude. Do not waste your money by staying here. We checked out early due to how bad the resort is.
                Reviewed August 18, 2017
                1 traveler found this review helpful. Did you?|
                9.6
                Anthony from United Kingdom
                Couple
                Deluxe Pool View
                Stayed 1 night in July 2017
                Very nice, friendly hotel
                The staff were friendly and polite. The location was 3 min walk to one beach and 10 min walk to the other beach. The hotel was very clean with a great swimming pool. I would happily stay here again.
                Reviewed August 14, 2017
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                7.6
                Jaslin from Singapore
                Couple
                jacuzzi villa
                Stayed 2 nights in May 2017
                Convenient location
                I stayed in the Villa with Jacuzzi room. It is comfortable and totally love the jaccuzi except that the water spray could have been stronger. The place is very near the beach and walking distance to almost everything you need. The only downside is I suffered with mosquitoes throughout my stay and faced with grumpy staff all day long. Other than this, it is value for money.
                Reviewed July 28, 2017
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                8.0
                Le from United States
                Group
                Deluxe Pool View
                Stayed 1 night in July 2017
                Very nice rooms with easy access to pool and beach
                Breakfast is good with a lot of variety and with view to beach.
                Reviewed July 24, 2017
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                10.0
                Dalit from Israel
                Family with young children
                Deluxe Pool View
                Stayed 6 nights in July 2017
                Grate vacation
                The place is peaceful, right on the beach. Staff is very friendly and helping with any issue. The room was very clean, wide and lighted. Grate pools and grate breakfast! we had best times there.
                Reviewed July 23, 2017
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                10.0
                Jacob from United States
                Family with young children
                Deluxe Pool View
                Stayed 2 nights in June 2017
                Wonderful Hotel on West Railay Beach
                I really loved Railay Princess. The rooms were very clean and HUGE! These were the largest rooms we have had in Thailand. We had a connecting room and it was very roomy for 7 of us. It is great that there is a daybed in the room for an extra child to sleep. The bathrooms were huge too and had separate tub and shower. We were in the deluxe rooms on the bottom floor so we could walk right out to the gorgeous pool. The only downside was that you have to walk a good 250 meters from the beach to finally reach the deluxe rooms; you pass all the bungalows on the way. I guess the up side is that it is very quite back there! There is an additional pool near the beach which was very nice to enjoy as well, but I especially liked the pool near the deluxe room because there was quite a bit of shade for the kids. The restaurant has a lovely view of the beach and the food was very good. The only thing that this hotel lacks is some lounging chairs that face the beach, but it is easy enough to put out a towel on the beach. The hotel does provide great quality beach towels. My kids loved the fresh fruit that was left for us after each cleaning. I would definitely recommend this hotel for families! I would especially recommend this West beach of Railay!! It is definitely worth the money to stay on the gorgeous west beach; the east side is very marshy, and not a beach at all.
                Reviewed July 21, 2017
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                3.6
                Georgina from United Kingdom
                Couple
                jacuzzi villa
                Stayed 1 night in July 2017
                Terrible service, dirty
                We were the woman at the front desk was crude and unhelpful, there were bugs in the room, the safe didn't work and they couldn't fix it, and there was no laundry, no spa, no alcohol service, and the breakfast was terrible. To get there, we had to take a boat which forced us to get in the water, with our suitcases - which the hotel didn't warn us about. We were very disappointed and would not go back. Unless you are a budget traveller, we would not recommend!
                Reviewed July 13, 2017
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                3.6
                Carly from United States
                Group
                jacuzzi villa
                Stayed 2 nights in May 2017
                BED BUGS AND RUDE STAFF
                I stayed at Railey Village Resort from May 29th to June 1st 2017. On June 1st, my friend and I woke up in the hotel with bites all over our bodies. We spoke to your hotel's reception desk and asked to speak with the manager. I spoke with Ms. Ranu, the guest service agent, and Sirawan. When speaking with your staff, my friend and I explained the situation and showed them the evidence of the bugs and the bites. I gave the staff my contact information and was told the manager was going to follow up with me by the end of the day about the situation. However, I was never contacted. The presence of bed bugs or any bugs in the room completely unacceptable. We are requested a full refund for the two nights we stayed at the resort after attaching pictures and proof - they did not give us any of our money back. As a reputable hotel, I had hoped they would offer compensation for this ordeal. We had attached pictures of the blood on the bed from the bites, pictures of the bites, and receipts.
                Reviewed June 19, 2017
                4 travelers found this review helpful. Did you?|
                12345

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                Railay Village Resort
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