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2016

Railay Village Resort

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Excellent8.1
Based on 1420 reviews
87% would recommend to a friend
Railay Village Resort
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Interior view
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Interior view
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8.1 Excellent guest rating
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"Very nice villa with a very nice 2 person bathtub with jets..."

AnonymousThailand
beach
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9.0 Excellent location
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9.0Location
  • 40 m from the beach

  • Free Wi-Fi in all rooms

  • Hot tub

  • Steamroom

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Room choices
Deluxe Pool View
  • Pool view
  • 44 m²
  • 1 king bed or 2 single beds
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jacuzzi villa
  • Garden view
  • 55 m²
  • 1 king bed
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Villa With Jacuzzi
  • 50 m²
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Nearest essentials

Airports
  • 18 km
  • Krabi International Airport (KBV)
  • 60 km
  • Phuket International Airport (HKT)
Hospital or clinic
  • 11 km
  • Krabi Nakharin International Hospital
Pharmacy
  • 2.8 km
  • Pharmacy
Convenience store
  • On site
Cash withdrawal
  • 20 m
  • ATM

More about Railay Village Resort

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Verified traveler reviews

Agoda Reviews (1420)
Booking.com Reviews (393)

5.2

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Excellent
  • Cleanliness 8.3
  • Facilities 7.9
  • Location 9.0
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.7
  • Food and dining 7.1
Very good
  • Cleanliness 8.0
  • Facilities 7.3
  • Location 8.6
  • Room comfort and quality 8.5
  • Service 7.7
  • Value for money 8.6
  • Food and dining 5.5
Excellent
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.6
  • Food and dining 7.1
Excellent
  • Cleanliness 8.8
  • Facilities 7.8
  • Location 9.1
  • Room comfort and quality 8.7
  • Service 8.4
  • Value for money 7.9
  • Food and dining 7.4
Very good
  • Cleanliness 8.1
  • Facilities 7.3
  • Location 8.9
  • Room comfort and quality 8.0
  • Service 7.9
  • Value for money 7.4
  • Food and dining 7.0
Excellent
  • Cleanliness 8.4
  • Facilities 8.0
  • Location 8.8
  • Room comfort and quality 8.2
  • Service 8.0
  • Value for money 7.7
  • Food and dining 7.1
Excellent
  • Cleanliness 8.6
  • Facilities 8.1
  • Location 9.2
  • Room comfort and quality 8.5
  • Service 8.5
  • Value for money 8.2
  • Food and dining 7.4
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Room type
  • Deluxe Pool View
  • jacuzzi villa

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Showing 1321 verified written reviews
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3.6
Carly from United States
Group
jacuzzi villa
Stayed 2 nights in May 2017
BED BUGS AND RUDE STAFF”
I stayed at Railey Village Resort from May 29th to June 1st 2017. On June 1st, my friend and I woke up in the hotel with bites all over our bodies. We spoke to your hotel's reception desk and asked to speak with the manager. I spoke with Ms. Ranu, the guest service agent, and Sirawan. When speaking with your staff, my friend and I explained the situation and showed them the evidence of the bugs and the bites. I gave the staff my contact information and was told the manager was going to follow up with me by the end of the day about the situation. However, I was never contacted. The presence of bed bugs or any bugs in the room completely unacceptable. We are requested a full refund for the two nights we stayed at the resort after attaching pictures and proof - they did not give us any of our money back. As a reputable hotel, I had hoped they would offer compensation for this ordeal. We had attached pictures of the blood on the bed from the bites, pictures of the bites, and receipts.
Reviewed June 19, 2017
2 travelers found this review helpful. Did you? |
6.4
Henry from Malaysia
Couple
jacuzzi villa
Stayed 4 nights in June 2017
Good”
Be sure to request a quiet room - some back onto a market area with a bar with very loud music at night. There are currently renovations to the second pool area so this is also quite noisy. Also renovations mean the spa is closed (right now is low season) On site restaurant for buffet breakfast etc is satisfactory. Convenient that hotel can organise airport transfers . It's a ten minute walk from Railay East beach to hotel but a porter helps with bags on a trolley device. Front pool area pleasant but it's a bit of a shame there are no loungers at the beach front overlooking the sea. Only at pool area. Decent coffee shop on site.
Reviewed June 09, 2017
1 traveler found this review helpful. Did you? |
8.4
Carol from United States
Family with teens
Deluxe Pool View
Stayed 4 nights in May 2017
Great location, gorgeous beach ”
Highly recommend the west side of Railay. Gorgeous beach and views. Lovely rooms and stunning pool. uninspired breakfast. Note access is only via longtail boat. Need to walk 10 minutes from landing to hotel. Not recommended for disabled travelers.
Reviewed June 07, 2017
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9.6
Emilio from Canada
Couple
jacuzzi villa
Stayed 4 nights in May 2017
Best room I've ever stayed in!”
Railay West is a very beautiful place, and wonderfully on display at this resort, which spills out onto the beach. Friendly reception, and the food was cute, but really our villa was the nicest surprise. First, it was very close to the beach, the pool, reception, and the restaurant, while still feeling entirely remote, peaceful, and safe from the hustle and bustle of hospitality. Second, the walkway to the front door was a series of stones set in a lotus pool, under some glorious greenery. Third, the villa itself was very spacious and comfortable, I really loved the layout. The shower and the jacuzzi were great, and the bed was huge! We took lots of day trips here, but felt great spending time at our villa, and decided to spend the last night getting room service and watching tv, in case the resort at the next stop on our trip wasn't as nice... thanks Railay Village!
Reviewed May 30, 2017
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7.2
Daniel from United States
Couple
jacuzzi villa
Stayed 1 night in May 2017
Very good”
Hard beds
Reviewed May 22, 2017
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6.4
Maria from United States
Couple
jacuzzi villa
Stayed 3 nights in May 2017
Below expectations”
I was expecting a lot more from this hotel and this place. It was nice, but not as people claim it to be. Pros: it's in front of the beach, room is big, staff is awesome! Cons: beach is dirty, we found a giant roach, a giant hornet, and a mouse in the room. I don't think it's a bad place at all, they do what they can to keep it clean but it's impossible in such a tropical area. Make sure to set your expectations and I think you'll be fine. I wish I would have stayed only 1 night and not my last 3.
Reviewed May 22, 2017
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9.6
Shripriya from United States
Couple
Deluxe Pool View
Stayed 5 nights in May 2017
Great value ”
Nice room and pool by the villas. Would have been nice to have more choices of things to do since it's a 'resort'. But there was only one restaurant that was mediocre and no other activities offered. The room was nice and fit our needs- so overall it was a great value for the price of a place to come back to every night
Reviewed May 20, 2017
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9.6
Julia from Brazil
Couple
Deluxe Pool View
Stayed 4 nights in May 2017
The best resort at railay west”
Its situated at the best location at railay beach, two swimming pools and very fancy decoration. The staff is very helpful and the room is huge. Breakfast is also nice with the beach view. The only negative point is the unpleasent smell at night time, but I think is a hole island problem.
Reviewed May 20, 2017
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6.8
Luana from Japan
Family with young children
Deluxe Pool View
Stayed 3 nights in April 2017
Good”
It's definitely not a 5 star hotel. Grounds are beautiful, room was dated, no water pressure in the shower. Location is spectacular.
Reviewed May 19, 2017
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4.0
Kartikey from Singapore
Couple
Deluxe Pool View
Stayed 5 nights in May 2017
Some flaws too big”
1. Dirty water in the bath tub, it smelled like water with sewarage mixed 2. Extremely bad wifi signal inside the room, if you take your phone to bathroom, no signal there whatsoever, I stayed in room 1037, I generally don't care about it, so I faced not much issues, this was my second trip to Railay, first one had a great wifi signal, so I assume it's hotels fault, 3. Many of the staffs came across as untrained or slightly rude, two guys came to room to look into dirty and foul smelling water, only one could speak English, and he simply said, it's not his fault and need to talk to Reception and engineer, while pointing a finger at me as if I am the one who is causing a issue why should a guest need to to talk to backhouse staff?? 4. Rooms has everything to be a great stay but WAIT, - No bottle opener, - No beach basket or mat - Toilet exhaust doesn't work very well, - We found hot water to be foul smelling and dirty many times, 5. Restaurant is pathetic, we tried three four dishes there and found all of them poor and that too with high price tag, breakfast was just about ok, we have great breakfast last time at our last resort but there was not much vegetarian options, it's not a problem with me, but its a review to help most of the people, 6. Very noisy Air conditioner, at times it was worst, Positives: 1. Great location, walk 3-4 mins from the room (i stayed right at the end of the resort actually) and you are on the beach, 1 more min you are near restaurants , tour operator, atm, massage parlour, provision store etc. Thing is location is not everything, room size is not everything, the management here doesn't care about minute details as it appeared to us,
Reviewed May 11, 2017
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