Raintree Beach & Golf Resort

Raintree Beach & Golf Resort

No. 1, Kuala Matinggi, Kg. Pulau Simpangan, Tuaran, Kota Kinabalu, Malaysia, 89208
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Villa Raintree Beach & Golf Resort
Villa
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    Lobby Raintree Beach & Golf Resort
    Lobby Raintree Beach & Golf Resort
    Swimming pool [outdoor] Raintree Beach & Golf Resort
    Chalet Raintree Beach & Golf Resort
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    Exterior view Raintree Beach & Golf Resort

    Raintree Beach & Golf Resort Reviews

    4.8
    Review score
    /10
    (89 reviews)See what guests said
    4.4
    Review score

    "Only the staff was friendly & polite."

    Thomas J.

    -

    June 13, 2018

    Things you’ll love about Raintree Beach & Golf Resort

    • Airport transfer

    • Private beach

    • Hot tub

    • Air conditioning

    This property is in high demand!Last booked a few minutes ago
    Review score
    Location
    4.8
    See map
    Nearby
    Popular
  • Shangri-La's Orangutan Care Project10.02 km
  • Tuaran River13.11 km
  • Kokol Hill22.14 km
  • University Malaysia Sabah22.98 km
  • 1Borneo Hypermall23 km
  • Hypermall23.14 km
  • One Borneo Hypermall23.4 km
  • Sabah University of Malaysia Kota Kinabalu23.41 km
  • Larry & Vince Farmstay26.62 km
  • Oceanus Waterfront Mall26.98 km
  • Value for money5.1
    Distance to city center37.9 km
    Location rating4.8
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport35.8 km

    Rooms available at Raintree Beach & Golf Resort

    Villa
    Villa
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 2 queen beds
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    Chalet
    Chalet
    ...
    • Room size: 44 m²/474 ft²
    • Pool view
    • 2 queen beds
    Enter dates to see prices
    Honeymoon Suite Villa
    Honeymoon Suite Villa
    ...
    • Beach view
    • Balcony/terrace
    • 1 king bed
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    Family Room
    Family Room
    ...
    • Garden view
    • Balcony/terrace
    • 3 double beds
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    Standard Double
    Standard Double
    ...
      Enter dates to see prices
      Continental Breakfast Cb Standard Twin Beds
      Continental Breakfast Cb Standard Twin Beds
      ...
        Enter dates to see prices
        Standard Twin Beds
        Standard Twin Beds
        ...
          Enter dates to see prices
          Continental Breakfast Cb Standard Double
          Continental Breakfast Cb Standard Double
          ...
            Enter dates to see prices
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            More about Raintree Beach & Golf Resort

            More about Raintree Beach & Golf Resort

            An overview

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            What they offer

            8.4
            Excellent

            "The pool is awesome opposite our room."

            Mohd S.

            |

            February 7, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Reviews of Raintree Beach & Golf Resort from real guests

            Agoda Reviews (89)Booking.com Reviews (2)
            4.8
            /
            10
            Review score
            Cleanliness4.4
            Facilities3.5
            Location4.8
            Room comfort and quality6.2
            Service5.4
            Value for money5.1
            Provided by verified guests of Agoda
            All languages
            All guests (89)
            All room types

            Show reviews that mention 

            Showing 73 verified guest comments
            1234
            2.0
            Chew from Malaysia
            Family with young children
            Honeymoon Suite Villa
            Stayed 1 night in June 2018

            Bad service & equipment”

            Only can said Agoda photo is longtime ago photo, dun have those things nowadays. So disappointed.

            Reviewed June 18, 2018
            2.0
            Chew from Malaysia
            Family with young children
            Villa
            Stayed 1 night in June 2018

            Poor equipment and management”

            Half an hour to proceed my check in, then give me wrong room key. The garden grass was high no cut. The swimming pool water seem like longtime no change. No phone in room, few light in room no work, Jacuzzi in room no work, refrigerator in room broken, got spider inside cabinet scared my kids, curtain half was fallen, tv in room was no signal, dvd player no work.

            Reviewed June 18, 2018

            Good afternoon Chew, We appreciate your time for giving us a detailed feedback. This has given us an opportunity to improve ourselves and reach the level of guests' expectations. Your feedback has been taken note & transferred to the responsible department accordingly. Meanwhile, please accept our sincere apologies for your inconvenient caused. Best regards, Raintree Beach & Golf Resort Management Team.

            Responded June 28, 2018
            Raintree Beach & Golf Resort
            4.4
            Thomas from Malaysia
            Family with young children
            Chalet
            Stayed 1 night in May 2018

            Terrible”

            Rooms weren't clean. bedsheets dusty. a lot of mosquitos. pictures of rooms were totally different from the rooms we stayed in. swimming pool dirty. Breakfast was awful. Not the worth the money paid. Only the staff was friendly & polite.

            Reviewed June 13, 2018

            Good afternoon Mr Thomas, We appreciate your time for giving us a detailed feedback. This has given us an opportunity to improve ourselves and reach the level of guests' expectations. Your feedback has been taken note & transferred to the responsible department accordingly. Meanwhile, please accept our sincere apologies for your inconvenient caused. Best regards, Raintree Beach & Golf Resort Management Team.

            Responded June 28, 2018
            Raintree Beach & Golf Resort
            3.6
            HON from Malaysia
            Family with young children
            Chalet
            Stayed 1 night in May 2018

            room bed sheets are dusty, water boiler dirty, air-condition smelly, freezer old and rusty”

            Breakfast definitely worst

            Reviewed May 31, 2018

            Good afternoon Mr. Lo, Sorry for any inconvenience caused. Thank you for spending your time and leaving us a feedback. This provides us an opportunity to get a step closer to the guests' expectations. Your feedback has been taken note and transferred to the respective department accordingly. We will improve ourselves and get better in the future. Best regards, Raintree Beach Management.

            Responded June 01, 2018
            Raintree Beach & Golf Resort
            5.2
            LO from Malaysia
            Family with young children
            Family Room
            Stayed 1 night in May 2018

            Not satisfied”

            Pros : the management staff was helpful Cons : housekeeping must be prioritized to assure the cleanliness of the rooms. Baby got skin and nose allergic due to the environment.

            Reviewed May 28, 2018

            Good afternoon Mr. Lo, We sincerely apologise for the inconvenience caused. Your feedback has been taken note and transferred to the respective department accordingly. We will improve ourselves to serve the beloved guests well and satisfied. Once again, thank you for spending your time to leave us a feedback, giving us the opportunity to improve ourselves. Best regards, Raintree Management Team.

            Responded June 01, 2018
            Raintree Beach & Golf Resort
            2.8
            LONGER from Malaysia
            Family with young children
            Chalet
            Stayed 1 night in February 2018

            Disappointed Beach & "GOLF" Resort”

            Seriously need to renovation and add more light, room is not cleaning enuf, many mosquitoes around. booked 4 pax room but breakfast provide 2 only, very very simple and terrible breakfast. Maintenance staff very helpful. TV no channel, power socket not function, very boring at night.

            Reviewed March 03, 2018

            Dear Guest, Thank you very much for spending your time to give us feedback on your recent stay. Your feedback provides us the opportunity to improve and understand the expectations of our guests while staying in Raintree Beach and Golf Resort. We have taken note on your feedback and addressed to the department head accordingly. We look forward to welcoming you again in the near future. Best regards, Raintree Beach Management Team.

            Responded March 07, 2018
            Raintree Beach & Golf Resort
            3.6
            nyuk from Malaysia
            Family with young children
            Villa
            Stayed 1 night in March 2017

            disppoited of the hotel service”

            room not cleaning enough and many mosquito .

            Reviewed February 28, 2018

            Dear guest, Thank you very much for spending your time to provide us feedback on your recent stay with Raintree Beach & Golf Resort. This gives us the opportunity to improve and understand & meet the expectations of our guests. Your feedback has been taken note and has addressed to the respective department head appropriately. We do look forward to welcoming you again in the near future. Sincerely, Raintree Beach Management Team.

            Responded March 01, 2018
            Raintree Beach & Golf Resort
            4.0
            Choyin from Malaysia
            Family with teens
            Villa
            Stayed 2 nights in February 2018

            Environment not bad but management need to improve ”

            I booked 2 villa 2 nights 2 rooms, but when I reach there, the reception told me that it is only left one villa and give me another room it is cheaper then villa, the manager agreed to treat us a dinner for 6 of us. The room are big but when you check in there was no toiletries , no towels, no supplementary mineral water, you have to walk to the reception to ask. I won’t come back here again

            Reviewed February 25, 2018

            Dear Choyin, Thank you very much for your feedback on your recent stay with Raintree Beach & Golf Resort. Your feedback has been taken note and has addressed to the respective department appropriately. We sincerely apologise for any inconvenience caused. Best Regards, Raintree Beach Management Team.

            Responded February 26, 2018
            Raintree Beach & Golf Resort
            2.0
            Cheryl from Malaysia
            Family with young children
            Chalet
            Stayed 1 night in February 2018

            Acceptable”

            Very bad experience. Reception not friendly and was on her hanphone while we approached her. We have to wait for her to finish her phone then entertained us. Beach is to be reach by a walking distance. Room is full with mosquitoes. Pity my daughter's face bitten more than 5 spots. No breakfast provided when there is stated breakfast included

            Reviewed February 21, 2018

            Dear Cheryl, Thank you very much for taking time to feedback with us on your recent stay with Raintree Beach & Golf Resort. We have taken note on your feedback and has addressed appropriately with the respective department head. As for the breakfast, it will be upon request at the reception. This is to ensure the food is warm while serving the guests. We are very sorry for any inconvenience caused during your stay. I do look forward to welcoming you again in the near future. Sincerely, Raintree Beach Management Team.

            Responded February 26, 2018
            Raintree Beach & Golf Resort
            3.2
            dayyinah from Malaysia
            Couple
            Chalet
            Stayed 2 nights in February 2018

            The pictures are very misleading ”

            The chalets r quite far from the beach. The beach is dirty. The pool looks grimy. The electricity went off 3 times in one day. (But they fixed it quite quickly). The room is nice and clean.

            Reviewed February 17, 2018

            Dear guest, Thank you very much for your feedback on your recent stay with us at Raintree Beach & Golf Resort. Your feedback provides us an opportunity to review and improve our services in the hotel to ensure that we meet the expectations of our guests during the stay. We have taken note on your feedback and addressed appropriately with the respective department head. We look forward to welcoming you in the near future. Sincerely, Raintree Beach Management Team.

            Responded February 26, 2018
            Raintree Beach & Golf Resort
            8.4
            Excellent
            Mohd from Malaysia
            Family with young children
            Chalet
            Stayed 1 night in January 2018

            awesome place”

            Very friendly staff. The pool is awesome opposite our room...

            Reviewed February 07, 2018

            Dear Mohd, Thank you for taking the time to share with us your feedback on your recent stay with us at Raintree Beach & Golf Resort. We look forward to welcoming you again in the near future. Sincerely, Raintree Beach Management Team.

            Responded February 26, 2018
            Raintree Beach & Golf Resort
            5.2
            Mazreen from Malaysia
            Family with young children
            Chalet
            Stayed 1 night in January 2018

            only for one day”

            the management should improve this resort to make people come again.the pools, surroundings, parking lot,breakfast and the challet itself.all need improvement.by the way, staff are quite helpful.

            Reviewed January 23, 2018

            Dear guest, thank you very much for your feedback. It is good serving you & will improve in the future. We hope you had a pleasant stay & look forward to seeing you again.

            Responded February 06, 2018
            Raintree Beach & Golf Resort
            6.4
            Good
            ryna from Malaysia
            Family with young children
            Villa
            Stayed 1 night in December 2016

            good”

            I was expecting the Jacuzzi could be used, but the big and beautiful Jacuzzi did not work. food for breakfast and dinner is very satisfying. Pool, too much chlorine. Whatever, please make it changes for future. workers are very friendly and helpful. Thank you.

            Reviewed November 03, 2017
            8.0
            Excellent
            Mohd from Malaysia
            Family with young children
            Chalet
            Stayed 1 night in March 2017

            Best not bad”

            memuaskan hati bila bercuti bersama2 anak2 kecil

            Reviewed May 08, 2017
            5.6
            Yoshiyasu from Japan
            Family with young children
            Chalet
            Stayed 1 night in December 2016

            Would have been a very quiet place if not for some big group that was there.”

            This accommodation is located near the mangroves so there were many mosquitoes. The drive in was very long and the place was quite a distance from the main road. Cleanliness can be improved. The good point is that there is a whole stretch of beach right in front of the accommodation so the view was fairly well.

            Reviewed January 03, 2017
            5.6
            Ivan from Malaysia
            Couple
            Chalet
            Stayed 1 night in December 2016

            Mosquitos!”

            You gotta do something about this.

            Reviewed December 27, 2016
            8.8
            Excellent
            Stanley from Malaysia
            Group
            Chalet
            Stayed 1 night in August 2014

            Good service”

            Nice environment

            Reviewed December 27, 2016
            3.6
            Chooi from Malaysia
            Family with young children
            Chalet
            Stayed 1 night in December 2016

            Beach side resort with poor management”

            Bad: bed sheet not change, a lot of mosquito both inside and outside the chalet, TV not channels, many of the power socket is working, no entertainment facilities and even have reluctant to use as too many mosquito. a lot of cow dung on the way to beach, have some in the facility field too.certain room: weak water pressure and no hot water. Swimming pool water very dirty. Good: Nicely build chalet, beach side, swimming pool, beach volleyball court

            Reviewed December 22, 2016
            4.0
            Cassandra from Malaysia
            Group
            Chalet
            Stayed 1 night in December 2016

            Breakfast ”

            The breakfast is terrible.. i dont know if they cook it properly or not. Its not buffet i understand but they dont even ask coffee or tea, rice or mee.. they just simply serve mee with sausages and egg and my family shoked they been serve that kind of meal I like the place so much cause its far from the city...

            Reviewed December 20, 2016
            2.0
            Pei from Malaysia
            Couple
            Chalet
            Stayed 1 night in June 2016

            Low maintenance ”

            Hotel seems like not ready for occupancy.. chalets too near to each other, and no privacy

            Reviewed December 17, 2016
            1234
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