Above average 5.3
Based on 46 reviews

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About this property

Description

Situated in Tuaran, Raintree Beach & Golf Resort is the perfect place to experience Kota Kinabalu and its surroundings. Only 37.9 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Shangri-La's Orangutan Care Project.

At Raintree Beach & Golf Resort, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. To name a few of the hotel's facilities, there are 24-hour security, daily housekeeping, taxi service, Wi-Fi in public areas, car park.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers many unique recreational opportunities such as canoe, hot tub, private beach, golf course (within 3 km), outdoor pool. Superb facilities and an excellent location make the Raintree Beach & Golf Resort the perfect base from which to enjoy your stay in Kota Kinabalu.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Taxi service

Things to do, ways to relax

  • Canoeing
  • Garden
  • Hot tub
  • Private beach
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • BBQ facilities
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Laundry service
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 37.9 km
Distance to Airport: 41.7 km
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 48
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 50
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Recent customer comments

Filter by traveler type
Above average



based on 46 reviews
  • Cleanliness 5.1
  • Facilities 2.8
  • Location 5.1
  • Room comfort and quality 6.2
  • Service 6.0
  • Value for money 5.5
  • Food and dining 4.2
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Adeline from Malaysia
Family with young children
Villa
Stayed 1 night in September 2016
Too good to be true!!
'Dont judge a book by its cover' are the right phrase for this resort..what u see is not what u'll get..its really not value for money & nothing much u can do there (beside sleep)..tv channel only 2..(TV1 & Al-Jazzera)..no hairdryer & heater not functioning well...pool side awful!! Not to mentioned the foods..if u book frm Agoda with breakfast included..they'll serve u plain noodle with egg and a coffee or tea.. All & all..i'll never wanted to recommend this place to any of my friends/relatives..(i rest my case, the choice is urs)
Reviewed September 15, 2016

Wong from Malaysia
Couple
Villa
Stayed 1 night in July 2016
Not well maintenance
Facilities started damage. Workers not friendly.
Reviewed July 13, 2016

marjorie from Malaysia
Family with young children
Villa
Stayed 1 night in July 2016
Villa Room
room no 110, the jacuzzi not functioning
Reviewed July 10, 2016

Iddie from Malaysia
Group
Villa
Stayed 1 night in July 2016
Breakfast vary bad
Room not clean Got lcd tv but no channel Many mosquito Breakfast only mee with egg only
Reviewed July 08, 2016

bee from Malaysia
Group
Chalet
Stayed 1 night in March 2016
beautiful place but need imporvement
beautiful place staff a little bit not sure. the room, floor not cleaned, the bed not clean, the towel not ready, the balcony not sweeped-a lot of fish bone and dirty.the cupboard is broken. i borrowed the floor cleaner from the room service and do it myself, the pool is dirty, water not change. pee smelled. the place to dine, when we want to order food to eat, the kitchen staff yelled loudly saying'the chef is on shower' and the staff came and said 'we are out of gas to cook' so meaning is no food, please come again. the menu inside the room is outdated, they will give the new menu. but the menu's price some of it different from the price list at the reception. so, what a day at raintree.good luck...
Reviewed March 28, 2016

Lai from Malaysia
Couple
Villa
Stayed 1 night in January 2016
Bad resorts
Bad experience stay at this resort,we reach the resorts 4pm but the room no ready to check in,front office stuff bad attitude,room no clean!!
Reviewed January 06, 2016

Iira from Malaysia
Couple
Chalet
Stayed 2 nights in October 2015
Not lively vacation
The hotel near beach.
The room not really clean. kitten died in the backyard door. view surroundings are not interesting. the hotel is not lively. Not heppening stay in this hotel. Nothing things can do. Far away from town and difficult to find food. The breakfast not really interesting. Only mee goreng and sosej. Not value for money anymore.
Reviewed December 08, 2015

Stephen from Malaysia
Couple
Villa
Stayed 1 night in October 2015
Just ok
Big room, comfortable bed,clean toilet and can barbeque just in front of the villa
Like the room very much..the staff allowed us to do barbeque in front of our villa (most of other resort dont allow barbeque infront of the room). As we bring our own barbeque set, we dont feel bored at night as there is no tv channel, no wifi, no restaurant and no other activity. But if you wanted to go far from the hectic city this is the place..very quite and peaceful. Next time have to bring your own mosquito spray too. Breakfast just ok!
Reviewed November 02, 2015

Clarice from Malaysia
Family with young children
Chalet
Stayed 1 night in September 2015
Toads swim pool, mosquitoes, bed bugs & dirty hote
Do not believe from the images showed. Far from reality! No refund policy after a nightmare! Ridiculous policy! Time & money wasted!
Reviewed September 25, 2015

NATISYA from Malaysia
Family with young children
Chalet
Stayed 1 night in February 2015
A disappointing so called vacation
Where do I start? There was no clear road signs heading to the resort, you can't expect everyone to be familiar with the location. We only saw one at the main road and another small one at the final junction after several winding ones and after getting lost. When we reached there, there was not enough parking space and the first thing that we saw was the burned down main building of the previous resort. We went looking for the reception counter only to find it at one of the challets, outside at the balcony! What else could go wrong? At least our room was a spacious and clean one. For lunch, we decided to order in and there was not much choice on the menu. We were expecting a resort-worth food. What came was the food we ordered in polystyrene packs! The taste was frustrating as well. We went out to the nearest town to get our dinner that evening despite knowing the road would be very dark. The next day, we thought we wanted to take our baby for a swim but changed our mind when we saw the filthy swimming pool. It was murky and we couldn't even see the bottom! To make it worse we saw one of the workers washed his laundry at the hidden corner of the pool! Too bad we were so shocked to get our camera. It's a pity that the new management of the resort didn't look into these matters before opening it to guests. The location is nice, overlooking the open sea but too bad the place was ran down and poorly managed. All in all, we were utterly disappointed with the resort
Reviewed September 15, 2015



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