It's fine”

The price was outstanding and the location is great -- close to the airport and a metro stop. The gym isn't very good (both treadmills are broken and other equipment is broken as well) and the pool isn't always open, but other than that it's fine.

Insect bites”

I got many strange painfull insect bite in this hotel, still aching after a whole week. Poor maintanance, unclean windows with no view it is facing other window, routine vdaily room cleaning not done you have to request it many times and may be neglected and not done at all, reception staff mostly rude no any facilites in the hotel. Can not be 4 star at all. Other hotels in same price range are better. Good room space. They sometimes respond to requests.

Parking”

after i parked my car in the hotel private parking area front of the hotel entrance , i collected my stuff and went to the reception, told me "sorry we didn't renew the parking area permit and you have to move your car to avoid 1000 dhs parking fine and we don't have valid parking staff 🤷‍♂️

Disaster Hotel”

One of the worst hotel to stay with? Had stayed for 3 nights. The hotel doesn't have drinking water when we requested and advice us to go and buy from outside. They have fixed omelette breakfast for all three days and provide no options. They provided cornflakes with no milk as they ran milk out of stock. They dont answer phone calls, all the telephone provided is incorrect and they havent updated the records. Very very horrible stay

Average”

Not bad , but facilites needs a lot of improvement it really shows that hotel are too old and not well maintain.

Big room and near bur dubai Market ideal for Indian. ”

Big room value for money near Indian Market and restaurants. Near by metro as well.

large spacious rooms, value for money”

I had booked a standard room, but the nice guy @reception gave me a suite! large spacious clean, with the washroom, the size of a room. Go ahead guys, book and enjoy the luxury & hospitality of Rolla...

The hotel is good and very closed to Dubai center. walking distance to Burjuman.”

I like the room it’s so clean and comfy, the food is delicious and all the staff are friendly and helpful. Very quite in the room. Big room. The bed was very comfortable. Taxi available at any time if you need it. The staff is very cooperative.

Brilliant hotel staff where excellent and very professional, Specially Mr Faisal Receptionist ”

Brilliant hotel staff where excellent and very professional,Specially Mr Faisal Receptionist . Rooms were large and well appointed with a very quiet air conditioning unit (make a pleasant change as appossed to trying to sleep with a jumbo jet taking off) Good position to visit the sights of Dubai

Ideal location, big room, big bed and value for money. ”

Change carpets since too old.

Rat in my room”

I am regular booking of this hotel as location is comfortable for me. I found rat in my room while check inn. This has been reported to hotel management but not taken seriously they replied me they will move my room it is very inconvenient for me to move room upon arrival

Everything is good receptionist is very rudely talk any customer ”

Dear SOD I had stay in your hotel from 29Apr to 30 Apr in Dubai.we are total 9 person and we are frequent travellers. Your hotel is good and rooms excellent but service we received from your receptionist and manager Ms Philopino was so so worst I have visited almost all world but never experienced such rude behaviour from any of hotel staff. Every time she give answers in very rude manner such type of behaviour is not acceptable in service industry. I never suggest your hotel to my other family members or my friends just because of her behaviour . Even your hotel's other staff is get tired from her behaviour So request to take some strict action against such staff to improve business Thanking You A A Saiyed

Don't even think to go there”

Most disgusting and disgraceful property I have ever stayed at in a long and world wide experience of travel. The list of appaling experiences at this disgusting property is too long to write here. Suffice to say I have written separately to Agoda summarising the issues encountered. If they pay you to stay there - don't!

Change your receptionist Philopino girl”

Dear SOD I had stay in your hotel from 28 Apr to 30 Apr in Dubai.we are total 9 person and we are frequent travellers. Your hotel is good and rooms excellent but service we received from your receptionist and manager Ms Philopino was so so worst I have visited almost all world but never experienced such rude behaviour from any of hotel staff. Every time she give answers in very rude manner such type of behaviour is not acceptable in service industry. I never suggest your hotel to my other family members or my friends just because of her behaviour . Even your hotel's other staff is get tired from her behaviour So request to take some strict action against such staff to improve business Thanking You A A Saiyed

The best all the time”

very spacious rooms and helpful staff.

Excellent ”

Car parking facility

I found this property is located on a hub /central of city, where i or my family can move and buy”

Hotel in this place you feel 24 people's around you, peaceful place, big room 24 hours room service, efficient staff, , interior is dreamy, very clean , I'm a regular traveller international but I can judge the differ , if I ever came in UAE my first choice will be RAIN TREE ROLLA

Disappointed at first, but they redeemed themselves”

Pros: We checked in late. Near Metro. After we complained about the room, thereafter they were doing their job well. Cons: When we arrived, the room assigned to us was so dirty from the carpet to the sheets. There were incomplete toiletries. No fridge as what the amenities/facilities mentioned online. But when I complained they provided immediately.

Had issues with inviting a friend to my room. ”

Was asked to pay 150 AED or making another booking for the friend whilst my booking was for 2 people. Disappointed with the response from Agoda too

Review score”

Staff is not so friendly and seriously had a bad time as the AC was not working.. But the rooms are huge