Ramada Hervey Bay
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Eco Hotel Room Ramada Hervey Bay
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8.6
Excellent
/10
(259 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location
Parking
FREE
Free Wi-Fi

Ramada Hervey Bay

627 Charlton Esplanade, Urangan, Urangan, Hervey Bay, Australia, 4655 - See map
"Staff and manager took a personal interest in the event and were most accommodating, organising transport to and from functions etc."
John - November 23, 2016
Exceptional reputation
Recommended by 93% of guests
Excellent cleanliness
8.9 rating for cleanliness
Excellent service
8.9 rating for service
Excellent facilities on premise
8.7 facilities on premise
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Balcony/terrace

  • Bar

  • Garden

Property ranking|Compared to 204 Hervey Bay properties
See all rankings
Review score - United States
9.0/10
Cleanliness score
8.9/10
Room comfort score
8.7/10
Value for money score
8.6/10
Better than
97
%
of Hervey Bay properties
Better than
94
%
of Hervey Bay properties
Better than
94
%
of Hervey Bay properties
Better than
92
%
of Hervey Bay properties
Value for money8.6
Location rating8.5

Rooms available at Ramada Hervey Bay

8.7
Excellent
Room comfort & quality
Eco Suite
Eco Suite
...
  • Room size: 15 m²/161 ft²
  • Nature view
  • 1 king bed and 1 sofa bed
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Deluxe Suite
Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • Nature view
  • 1 king bed and 1 sofa bed
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Stay Longer Suite
Stay Longer Suite
...
  • Room size: 60 m²/646 ft²
  • Nature view
  • 1 king bed and 1 sofa bed
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Eco Hotel Room
Eco Hotel Room
...
  • Room size: 15 m²/161 ft²
  • Nature view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 28 m²/301 ft²
  • Nature view
  • 1 king bed
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Tastes of the Bay
Tastes of the Bay
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 king bed
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Standard Studio
Standard Studio
...
  • Balcony/terrace
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Studio Room (Unserviced)
Studio Room (Unserviced)
...
  • Balcony/terrace
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Suite, 1 Bedroom - Unserviced
Suite, 1 Bedroom - Unserviced
...
  • Balcony/terrace
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Basic Twin Beds
Basic Twin Beds
...
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    What people love about Ramada Hervey Bay

    • 9.2
      Exceptional
      Staff 

      "The staff were very helpful and super friendly."

      stephanie

      |

      August 23, 2018

    • 10.0
      Exceptional

      "The hotel was comfy and the pool was perfect."

      Francesca

      |

      October 7, 2018

    • 10.0
      Exceptional

      "We all had a great time & will be going back"

      james

      |

      January 7, 2019

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    More about Ramada Hervey Bay

    More about Ramada Hervey Bay

    10.0
    Exceptional

    "The staff in the hotel were all wonderful and so welcoming."

    Francesca

    |

    October 7, 2018

    An overview

    Show less

    Most talked about facilities

    Swimming Pool
    17 mentions
    Housekeeping
    17 mentions
    Breakfast
    12 mentions
    Food & Dining
    7 mentions

    What they offer

    10.0
    Exceptional
    Staff 

    "Beautiful accomodation staff very helpful very clean."

    Dianne

    |

    July 9, 2016

    View all reviews
    Show less

    Food and dining

    Restaurants on site

    Smokey Joe's
    Cuisine:Grill/BBQ
    Menu:Buffet, A-la-carte

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Ramada Hervey Bay from real guests

    Overall rating
    8.7
    Excellent
    From 1815 reviews
    Provided by verified guests of
    Agoda Reviews (259)Booking.com Reviews (1556)
    Rating via Agoda8.6
    /
    10
    Cleanliness8.9
    Facilities8.7
    Location8.5
    Room comfort and quality8.7
    Service8.9
    Value for money8.6
    High score for Hervey Bay
    Rating
    9+ Exceptional (78)
    8-9 Excellent (44)
    7-8 Very Good (26)
    6-7 Good (14)
    <6 Below Expectation (13)
    Time of the year
    Mar - May (47)
    Jun - Aug (42)
    Sep - Nov (42)
    Dec - Feb (44)
    All guests (259)
    All room types
    All languages

    Show reviews that mention 

    Showing 175 verified guest comments
    12345
    8.4
    Excellent
    Dennis from Australia
    Solo traveler
    Tastes of the Bay
    Stayed 2 nights in March 2019

    Outdoor access corridor.”

    Room was not serviced overnight, but I didn't care as I was travelling solo. The access to rooms was via an exterior corridor. Underground car park was very secure. The young man on front checkin counter was polite and efficient. Hand-held shower hose needed to be longer as it was lacking in length (ahem) Desk with light was sufficient for use of the laptop. Overall, a pleasant stay near the Boat Harbour.

    Reviewed March 14, 2019
    10.0
    Exceptional
    Brittany from Australia
    Group
    Eco Hotel Room
    Stayed 2 nights in May 2019

    The best service I have ever received!”

    The staff were beyond amazing. They were ensuring our comfort and happiness and even brought up a microwave when requested at 10.00pm for my mother in law's heat pack. Rooms were clean and comfortable.

    Reviewed May 16, 2019
    10.0
    Exceptional
    stephen from Australia
    Group
    Deluxe
    Stayed 1 night in February 2019

    we stayed another night”

    Great staff , great rooms , great breakfast , can wall to harbour and safe parking. We did a frazer tour and returned here for a second visit ..as the you will see by my other review , the team went out of their way to accommodate us and our requests , kept things cool , stored bags , served good brekkie and more .. thank you

    Reviewed February 07, 2019
    10.0
    Exceptional
    stephen from Australia
    Group
    Deluxe
    Stayed 1 night in February 2019

    great smiles , brekkie , super clean”

    Travelled with my family three rooms , super helpful and supported and early checkin for international guests , breakfast team were fun and smiles , reception quick efficient and helped me no end with some lost property. You can walk across to the harbour from here and get a good meal although they have an awesome selection of onsite too. The pool was very clean and nice , along with the rooms , spacious , nice air/light and balconies.. thanks for a great stay

    Reviewed February 07, 2019
    6.8
    Good
    Stuart from Indonesia
    Family with young children
    Stay Longer Suite
    Stayed 3 nights in April 2019

    Bit of a cheek”

    Nice enough, staff were great. A little difficult to find initially. The distasteful convention of charging $20 to clean the room was offered. We stayed 3 nights and have a toddler, so pretty much necessary! It is obviously better to just book separate nights. I have heard that people are now doing this to avoid this deplorable charge.

    Reviewed April 16, 2019
    8.4
    Excellent
    Matthew from United Kingdom
    Couple
    Tastes of the Bay
    Stayed 2 nights in March 2019

    Good staff, but hot if you plan to eat outside ”

    Pros: easy to find, easy parking, close to whale watching boats at the marina (and a few restaurants), short taxi ride to airport, very good staff.. Cons: not much to do locally, no fans or breeze in the open air dining area, so hot & clammy on a warm night - air conditioned restaurant/breakfast room small with no outside view.

    Reviewed March 19, 2019
    9.2
    Exceptional
    stephanie from Australia
    Family with young children
    Stay Longer Suite
    Stayed 5 nights in August 2018

    Great Hotel ”

    We stayed at the Ramada whilst visiting Hervey Bay for the first time. Our apartment was great with everything we needed for our 5 night stay. The staff were very helpful and super friendly. The only thing i could complain about was the gym it has all of 3 machines in it but in saying that i wasn't staying there to work out. I would recommend this hotel to others.

    Reviewed August 23, 2018
    9.7
    Exceptional
    Madonna from Australia
    Group
    Eco Suite
    Stayed 3 nights in October 2015

    Best accommodation in Hervey Bay”

    Friendly & helpful staff; top quality appliances; rooms are very comfortable & roomy

    Fantastic, it was the first time we have stayed there but will not be the last. Could not have asked for more professional, friendly & helpful staff. The bed was very comfortable and the bathroom had a full size bath and spacious shower.

    Reviewed October 09, 2015
    9.6
    Exceptional
    Amy from Australia
    Family with young children
    Stay Longer Suite
    Stayed 1 night in July 2019

    Exceptional”

    The lady staff member that was on Friday afternoon and night was fantastic . Great service and a big smile

    Reviewed July 10, 2019
    6.0
    david from Australia
    Couple
    Tastes of the Bay
    Stayed 7 nights in April 2019

    When we booked in we were informed we were in a budget room and there would be no cleaning or linen ”

    We finally asked if we could have 1 clean while we eere there The price we pay should not affect the Offer at the hotel We were made to feel we were poor And should not be staying here? This was in front of other guests waiting to book In This really spoilt our stay at this hotel We tried to laugh it off for the rest of Our stay but it was not something you Can forget.

    Reviewed May 05, 2019
    9.6
    Exceptional
    Joanna from United Kingdom
    Solo traveler
    Tastes of the Bay
    Stayed 4 nights in February 2019

    Exceptional”

    Lovely hotel. Staff couldn’t be more helpful and really work hard to make your stay special. The on site restaurant was great, both for breakfast and dinner. Rooms were a good size and the pool was kept clean and tidy. Highly recommended.

    Reviewed February 17, 2019
    9.2
    Exceptional
    Wendy from Australia
    Business traveler
    Tastes of the Bay
    Stayed 2 nights in January 2019

    Never disappointed.”

    We were initially booked into a room that was very ‘standard’ hotel room’, however, when I enquired if we could upgrade, the staff were very helpful and organised a 1 bedroom suite very quickly for only $20 more. Just love his place; it’s like a second home.

    Reviewed January 14, 2019
    8.8
    Excellent
    Rachel from Australia
    Group
    Stay Longer Suite
    Stayed 3 nights in October 2018

    Amazing Staff.. ”

    Service , staff were great, friendly . facilities were great, beautiful room, would have liked to have 2 bedrooms in the unit as we did have 4 adults all up , other than that we managed to get comfortable and enjoy our stay

    Reviewed October 12, 2018
    10.0
    Exceptional
    Francesca from Australia
    Couple
    Eco Hotel Room
    Stayed 5 nights in September 2018

    Great service and great food”

    So impressed with the restaurant Smokey Joe’s. We’d pre paid for breakfast which did not disappoint. It was one of the best I’d had in ages and I travel a lot so often in hotels. Dinner was beautifully cooked and presented. The chefs are clearly very passionate about what they do. The staff in the hotel were all wonderful and so welcoming. The hotel was comfy and the pool was perfect. There is a spa part of the pool which flows into one of the pools making it a blissful temperature to float in on a hot day. We will definitely be back!

    Reviewed October 07, 2018
    8.4
    Excellent
    Musse
    Couple
    Eco Hotel Room
    Stayed 2 nights in March 2019

    Allmost perfect.”

    The WI-FI was not good. There was nearly no signal in the room.

    Reviewed March 15, 2019
    10.0
    Exceptional
    stephen from Australia
    Group
    Deluxe
    Stayed 1 night in February 2019

    Exceptional”

    Dont doubt just book this place

    Reviewed February 07, 2019
    10.0
    Exceptional
    stephen from Australia
    Couple
    Deluxe
    Stayed 1 night in February 2019

    Exceptional”

    Im not gonna keep repeating myself ... go there .. the place is fantastic and clean and great value and staff very helpful:)

    Reviewed February 07, 2019
    10.0
    Exceptional
    Cassandra from Australia
    Couple
    Stay Longer Suite
    Stayed 1 night in August 2018

    Loved it ”

    5 ⭐️ Stayed here for a night in one of the king suites loved it so much we booked again the next night, thanks to the manager Adam for finding us a room 🙏 cannot recommend this hotel highly enough. The suites are so spacious, they have everything you could ever need, the beds are comfy. Everything you need is a short drive away. Love this place and will def be back. Thanks so much for your wonderful friendly service and for the amazing rooms 😊

    Reviewed August 31, 2018
    10.0
    Exceptional
    Gary from Australia
    Couple
    Stay Longer Suite
    Stayed 2 nights in August 2018

    Exceptional”

    Great rooms, clean & spacious. We had a courtyard out to the pool & spa, a lovely setting. All of the staff were exceptionally friendly & helpful. The manager Peter was so accommodating & recommended some great restaurants & tours. Will be returning in the future.

    Reviewed August 26, 2018
    8.8
    Excellent
    Chris from Australia
    Business traveler
    Stay Longer Suite
    Stayed 3 nights in May 2018

    Excellent”

    Only suggestion would be to fix the movie purchase system a lot of the movies did not work, but other than that a pleasant stay. Oh and the garage door didn't open when I was returning late one night

    Reviewed May 30, 2018
    12345
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