Excellent 8.1
Based on 2636 reviews

Recent customer comments

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Excellent



based on 2636 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.1
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 8.1
  • Food and dining 8.1
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siwaporn from Thailand
Couple
Deluxe River View
Stayed one night in May 2012
Good
Good
Reviewed September 15, 2016

naphassanan from Thailand
Solo traveler
Deluxe River View
Stayed one night in September 2016
comfy room with river view
Warm welcoming with free early check in and upgraded room. Very nice service.
Reviewed September 15, 2016

Teerapong from Thailand
Solo traveler
Deluxe River View
Stayed one night in September 2016
Nice River View
Great Chaopraya River View, but the room is quite old.
Reviewed September 13, 2016

Howard from Australia
Solo traveler
Deluxe River View
Stayed 5 nights in September 2016
Needs an upgrade
The rooms are clean but in need of a renovation and date of bathrooms. The swimming pool is only a 1 m or so deep which is great for kids but not so good for swimming around. Limited space for lounges around the pool. Restaurants are OK - service was good
Reviewed September 08, 2016

Duncan from Australia
Couple
Plaza Suite Double or Twin with City View
Stayed one night in August 2016
Oldy Worldy
Reception greetings, helpfulness great but a great spirit of suppression in the dining room - the trainee the best staff member. Taxis to go anywhere or do anything. Views from room superb if you like the river. Flowers on arrival a real surprise!
Reviewed September 03, 2016

Thushar from South Korea
Family with young children
Plaza Suite Double or Twin with City View
Stayed 2 nights in August 2016
A Perfect experience !!!
From start to finish we had a wonderfull experience.Be it the cleanliness, the service,the food, everything was upto the mark.The staff too was very helpfull and friendly.All in all we had a pleasant stay.
Reviewed August 29, 2016

Khairil from Malaysia
Business traveler
Plaza Suite Double or Twin with City View
Stayed one night in August 2016
service
is so bad
Reviewed August 25, 2016

BANUTOIU from Romania
Couple
Deluxe River View
Stayed 5 nights in August 2016
Good value
Good location, close to Asiatique night market and express boat pier (orange). The room dosen't look like a five star one (the furniture is rather old) but is ok. I had a river view room and the view was very nice. Extensive breakfast options so anyone can find something they like.
Reviewed August 24, 2016

Bankita from India
Family with young children
Plaza Suite Double or Twin with City View
Stayed 2 nights in August 2016
Very poor customer service, staff cannot speak nor understand basic English.
Room service was pathetic, takes 30 mins to An hour for anything u ask for and every time we ordered there was something missing when the food was bought to the room. On top you pay service charge for that poor service. Suggest look for alternative!!
Reviewed August 22, 2016

Seah from Singapore
Couple
Deluxe River View
Stayed 2 nights in April 2016
Good and nice hotel for holiday
Very nice and good hotel. Food stalls is just right outside the hotel. Will come back to this hotel again.
Reviewed August 22, 2016


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