Exceptional”

My wife and I have would like to highly recommend the 'Ramada Resort by Wyndham Shoal Bay.' All aspects as designated in my review checking have reached a top standard. We would be most interested in using this resort on another occasion.

Great view, huge rooms”

Make sure you ask for Wifi password as it's not offered otherwise. Apart from that it's a great spot. We asked for upper level and got the top. Awesome view. Room was huge. Bed a bit firmer than I like but ok. Bathroom was older but clean and functional

Great friendly place to stay! ”

Right across the road from water. Just a lovely place to stay.

Nice location”

We stayed in the 2 bedroom apartment in breakwater in the off season. The apartment is super spacious. The rooms were clean and modern - especially the beautiful bathrooms. Free underground parking for 1 car was great although it was a very tight spot. Ocean views were not that great as we were given a room on the lower level. Good location across the road from Shoal Bay. Overall we highly recommend this property for families and groups.

neat, clean close to beach ”

Clean and neat rooms, friendly staff. Close to the country club hotel which is owned by the hotel group. It's also in walking distance to the beach. Easy drive to Nelsons bay (7 mins) and salamander bay (another 7 mins) which offer more eating and shopping options. Quiet this time of year, but that's what we were looking for.

Top location - good infrastructure - very unfriendly staff at the reception desk”

Reception desk Team: Soppy, little helpful and very little understanding for the wishes of the guests :-( .

Great location for a family getaway”

Ok so we thought it was a grand hotel with amenities and room service and so forth. It’s not. It’s just a cluster of beach front apartments of various types. Having said that, everything you need is within walking distance. The quality of the food and coffee nearby are really good. The beach across the road is great. Would recommend to families. Couples looking for X factor, not so much.

Very good”

Overall, my group of 6 adults had a wonderful time at Ramada. The three bedroom apartment was spacious, clean, well equipped. The beach view was beautiful and the pools/spas in the resort were clean and pleasant. The location was great, there are a various of restaurants within walking distance and Nelson Bay was only a 5 min drive. The beach was across the road, can't get better than that. The staff were friendly and helpful. The only thing we found odd was a bad fishy smell in the common lift area on our level but it didn't penetrate to our apartment. Ramada Shoal Bay provided a relaxing holiday for us, so I would recommend it!

Very relaxing”

We just had a short stay to get out of the city for a few days. Very laid back place. Just across the road from the bay for a swim. The spa was great and very hot! A few local options for dinner

Home away from home”

We especially love sitting on the decks watching the dolphins and boats cruise by, amazing sunsets and peaceful location. Food and Service excellent, great pizza at new restaurant The Kitchen, warm and friendly service by all. Thank you, we will be back.

Exceptional”

Our recent stay at the Ramada Shoal Bay was to celebrate our 50th Wedding Anniversary and the staff at the Ramada could not have been more accomodating. Our room was perfect together with complimentary champagne and my wife and I had a ball for the duration of our stay. I can't recommend the Ramada at Shoal Bay highly enough. Thank you one and all.

Great location and well maintained ”

The resort is well positioned right across from the beach and overall is well maintained. Check in was pleasant and check out was easy. It was great having off street parking as well. I didn’t use the new restaurant or pools but they appeared to be very nice. Only downside was not having fresh linens daily (only changed once if you’re staying 8 or more nights) and no refilled bathroom products (just one supply of the miniature products). Would have felt much more luxurious with these two services, which you’d expect of a hotel or resort.

Great location, friendly staff”

Mostly pros from me. I found the staff to be friendly, attentive and helpful from the start. Our room was lovely and had everything we needed. I opted to bring my port-a-cot but they can provide them for just $15. The beach is right across the road and there is an IGA in the same complex as well as some lovely restaurants nearby so you really don’t need to leave Shoal Bay. The only complaint I have is that they recently moved the cafe and it’s still not finished (which is fine). The issue is that it’s connected to a beer garden attached to the pub and bar. The beer garden allows smoking so while we were eating breakfast we could smell the cigarette smoke which was very off-putting

Very good”

This place is an institution for generations and still wows with location and convenience. There are some major reno's going on at the moment so not every restaurant / bar was in full swing. I just wanted a few nights away before the end of holidays. Best views, under 2 minutes to cafes, beach, and pub is all I needed, and the Shoal Bay Resort nails that.

Excellent”

Good place for a short get away. The view from our apartment was beautiful. Location great. We should have been informed when booking that major renovations were in place and the resort restaurant was closed. Only a sign at reception revealed this when we checked in. The staff were friendly and helpful.

Perfect escape from Sydney”

With young kids and a baby this is just about the perfect distance to drive before they all lose the plot. The beach is calm and clear, great for little ones. The hotel has a nice indoor pool area for the cooler days and a great outdoor pool that's surprisingly warm. Room we got in the Seaspray building was spacious and easy to access. Beds comfortable and overall a positive experience. Could use some new paint and silicon/grout in the bathrooms but it appears well maintained otherwise. Loved the terrace and for that price (off peak) I didn't mind overlooking the rooftops, I could still see the bay from the kitchen and lounge just fine. Will certainly be back as this is my second visit. Last time on my own in the Whitesands building and it was pretty good too.

Rude staff....Wrong Room”

Booked and paid for a Waterview room 3 months in advance...but was "not available" when we checked in....No apology given and no price reduction for the room at the back that we were given...Resturant was like a pub, not like a Resort ! Dont stay here !

Lovely spot to stay”

Fantastic position Staff helpful and bins are being empty daily now We weren't worried about towels not being changed daily Enjoyed SeaRocks bistro food associated with resort Comfie beds and happy with facilities

Nice hotel, great location”

Hotel was nice and clean, bed was comfortable. Elevator was broken so had to walk up stairs. Was advised that it would be fixed the Friday night we arrived but was still broken when we left on Sunday with no further explanation. Pool and spa facilities are excellent.

Both lifts broken down and didnt get the sea view we payed for.”

One lift was already broken down when we arrived then later that day the other lift broke. Eighth floor up the stairs any time we needed to go anywhere. Felt captive in the room as we were not up climbing the stairs all the time. Then they wedged open all the fire doors on the stairways despite them having signs on them saying "do not wedge open" .