Ramashinta Resort and Spa
Balinese Ramashinta Resort and Spa
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5.5
Review score
/10
(36 reviews)See what guests said
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6.5
Good
Location rating score
Parking
FREE
  • Penafrancia Basilica Minore360 m
  • Avenue Square750 m
  • Naga City Gymnasium850 m
  • Raul Roco Library1.14 km
  • Bicol Science and Technology Centrum1.18 km
  • Naga City Hospital1.52 km
  • Bicol Medical Center1.57 km
  • ABS-CBN1.7 km
  • Holy Rosary Minor Seminary and Museum1.77 km
  • SM City Naga1.81 km
  • Free Wi-Fi

    Ramashinta Resort and Spa

    63 San Felipe road, San Felipe, Magsaysay, Naga City, Philippines, 4400 - See map
    "The staff are friendly and helpful agoda as well."
    Karen - January 15, 2018
    Good service
    6.2 rating for service

    5.4 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Sauna

    • Breakfast [free]

    • Air conditioning

    • Daily housekeeping

    Value for money5.4
    Distance to city center3.3 km
    Location rating6.5
    Nearest airportNaga Airport (WNP)
    Distance to airport9.3 km

    Rooms available at Ramashinta Resort and Spa

    Cabana
    Cabana
    ...
    • Pool view
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Balinese
    Balinese
    ...
    • Room size: 12 m²/129 ft²
    Enter dates to see prices
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    More about Ramashinta Resort and Spa

    More about Ramashinta Resort and Spa

    An overview

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    What they offer

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    Nearest essentials

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    What's nearby

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    Some helpful facts

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    Reviews of Ramashinta Resort and Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (36)
    5.5
    /
    10
    Review score
    Cleanliness4.6
    Facilities4.3
    Location6.5
    Room comfort and quality5.4
    Service6.2
    Value for money5.4
    All languages
    All guests (36)
    All room types
    Showing 23 verified guest comments
    12
    8.0
    Excellent
    Mariss from Philippines
    Group
    Cabana
    Stayed 1 night in June 2019

    Could be better but it was fine.”

    I have no complains about the staff because they were very accommodating but i feel sorry for them because they are obviously overworked. The place could be better if only there were enough staff to tidy things up and make sure everything is in order. My bestfriend and i wanted to have a massage at the same time but it sucks that there were only 1 therapist considering the place is promoting spa and wellness, i mean how is that possible specially during peak season? Anyways, the place has a big potential i just hope the manager and the owner do something to maximize it.

    Reviewed July 02, 2019
    4.8
    Maribel from Philippines
    Family with teens
    Balinese
    Stayed 6 nights in April 2019

    Acceptable”

    We booked 6 days stay and paid in full in advance . To my dismay, the room is so small, dirty, with crack on the ceiling and most of all they did not replenish or change towels and linens despite daily request. Omg the food for breakfast is only hotdog & poor fried egg everyday... we did not finish the stay that we had ti leave on the 6th night....no tissue anf complementary drinking water at all... we will never consider of coming back !

    Reviewed April 21, 2019
    4.4
    jesse from Philippines
    Family with teens
    Balinese
    Stayed 1 night in April 2019

    a dump”

    this place was very dirty and had a lot of bugs. Staff was very rude. I would tell everyone to stay away from this place

    Reviewed April 19, 2019
    2.8
    Farlah from Philippines
    Group
    Cabana
    Stayed 6 nights in February 2019

    Disappointing Stay at Ramashinta Resort and Spa”

    The place is not well maintained. The room is dirty and dusty. No upkeep of the room is done. Breakfast was supposed to be included in the package but was not served since there is no available kitchen staff in the morning to cook.

    Reviewed February 17, 2019
    3.2
    Val from Philippines
    Group
    Cabana
    Stayed 3 nights in January 2019

    Would have been a good resort, but it is not well-maintained. ”

    Service is shitty, facilities broken, dirty toilet, clogged drainage, unfriendly staff. They should close, honestly.

    Reviewed February 06, 2019
    2.8
    Shane from Australia
    Solo traveler
    Cabana
    Stayed 7 nights in December 2018

    Keep Away”

    Very disappointing hotel..Bed Bugs,,Dirty linen, No Hot water or shower, No flushing toilet. Very noisy, parties outside room till 4am..DONT GO HERE Wont give refund. Agoda has no refunds available after a date yet hotel is not as described

    Reviewed December 18, 2018
    4.0
    Jessa from Philippines
    Couple
    Cabana
    Stayed 2 nights in October 2018

    Not value for money”

    The place was too small to be called a ‘resort’. We booked a Cabana room but we were sent to a smaller room because there’s none available at the moment, as if they didn’t know the reservation from Agoda. They lack water, swimming pool is too dirty. There’s no security guard, anyone can just enter the place without knowing if they are guests. The staff/s at the front desk were unaware and too focused on flirting with each other. No wifi available. The food served has small hairs on the fried rice. The place is along the highway m, so it’s easy to locate. It’s too noisy when there are functions in the open area where people sing in videoke.

    Reviewed November 03, 2018
    8.4
    Excellent
    Sarrah from Philippines
    Couple
    Cabana
    Stayed 4 nights in June 2018

    Ramashinta Resort and Spa”

    staffs were very accomodating, mabait silang lahat. masarap ang food but konti ang choices. maganda sana yung resort it just needs renovation and proper maintenance. pero overall okay yung stay namin.

    Reviewed June 13, 2018
    7.6
    Very good
    Naiza from Philippines
    Solo traveler
    Cabana
    Stayed 1 night in February 2018

    Very Good”

    They let me upgrade my room for free because the door of my room was broken.How's that?

    Reviewed May 25, 2018
    7.2
    Very good
    Nikka from Philippines
    Family with young children
    Cabana
    Stayed 1 night in February 2018

    Property needs renovation”

    Food was very good but the room probably needs renovation. the toilet was clogged and it has a lot of mosquitos during the night.

    Reviewed February 23, 2018
    5.6
    Rosalie from Philippines
    Group
    Stayed 1 night in January 2018

    Facilities are not well-maintained”

    The staffs were very helpful and friendly. However, the room needs a lot of fixing — the ceiling

    Reviewed February 01, 2018
    6.8
    Good
    Karen from Philippines
    Couple
    Cabana
    Stayed 2 nights in January 2018

    75”

    The staff are friendly and helpful agoda as well. Value of money is very good. Only the facilities need some repair ex. in the swimming pool area there are some broken tiles,in the room ceiling was damage from the rain maybe. They have to conduct a proper maintenance . I will come back next time .

    Reviewed January 15, 2018
    2.0
    Vinci from Philippines
    Solo traveler
    Cabana
    Stayed 1 night in September 2017

    What a waste of money!!!!”

    I booked my hotel at Agoda through online booking and had a confirmation from them that I already had a room at Ramashinta Spa hotel last Sept 15, 2017. But when I came there at the hotel they said I was not in their guest list. I showed the booking reference and the receipt that I paid online. But still they insisted I was not in their guest list. I was so pissed because I booked my hotel Last Sept 5, 2017. I thought everything was settled and all. But then when I arrived there at 10pm of Sept. 15, 2017 I wasn't accommodated. I was really disgusted and angry that time because I was expecting I could have a good rest after 14hrs of travel going to Naga. But then that thing happened. I was very disappointed with Agoda because I paid what is due and yet I wasn't able to get a room that I paid for. I plead for refund because I didn't even use the room that I booked for myself. I was very disappointed with AGODA. Why this thing happened.

    Reviewed September 19, 2017
    6.0
    fortunato from Philippines
    Couple
    Cabana
    Stayed 2 nights in April 2016

    There is still a room for improvement!”

    Though I rated Ramashinta as satisfactory, I must say they should improve on the Cafe Service. There was only one cook and the lady in the front desk serves also as the one serving the food. Overall, it was a pleasant stay. The Maintenance seems lacking also. It can still be improved. Thank you.

    Reviewed May 02, 2016
    10.0
    Exceptional
    Miles from United States
    Group
    Cabana
    Stayed 2 nights in December 2014

    Underrated”

    pool, location, friendly

    stayed for Christmas. Very accommodating and great staff

    Reviewed July 02, 2015
    3.3
    hannah from Philippines
    Family with young children
    Cabana
    Stayed 1 night in June 2015

    The worst ive ever been to😡”

    The place is too small to cater for a lot of things..too noisy at night u can never have a good night sleep! Imagine having a group of people having a drink until the wee hours of the morning right outside your doorstep..other guest are really inconsiderate so there should be rules..its the management's call..other guest are still swimming at 3am and were so loud and unfortunately your room is just five steps from the pool! I will never come back even if its for free!

    Reviewed June 29, 2015
    8.3
    Excellent
    Miles from United States
    Couple
    Cabana
    Stayed 1 night in December 2014

    Quiet and relaxing ”

    location, staffing, pool

    I stayed with my fiancé during Christmas. The staff was very attentive. There were just too many Mosquitos and no security in the evening. But the resort has a lot of potential with the pool right outside the door and a nice place to dine. The price is great.

    Reviewed June 25, 2015
    8.7
    Excellent
    ShihLun from Taiwan
    Solo traveler
    Cabana
    Stayed 2 nights in April 2014

    Great Value!”

    the pool, Spa, and ambiance

    it was good choice for a simple vacation

    Reviewed March 31, 2015
    4.7
    Jess from New Zealand
    Solo traveler
    Cabana
    Stayed 1 night in January 2015

    Bugs”

    Staff, setting, massages

    We had quite an annoying night as our room was swarming with ants. In the morning they were all over our backpacks and when I lifted my little bag up there were lots of tiny spiders underneath. And a big spider living in toilet cistern we believe and he popped up under the seat lid. So room didn't feel super clean but it's a really nice little hotel in the middle of the city. Lovely staff and good massages. Was quiet when we were here (jan) and we couldn't order much off the menu because of this. Overall I would recommend though, just watch out for bugs!

    Reviewed January 14, 2015
    2.3
    matt from Australia
    Family with young children
    Cabana
    Stayed 2 nights in August 2014

    Even a single star resort should try to be clean”

    Pool, open space, Tv sitting area

    Even a simple and lower budget resort should manage to maintain rooms and keep clean and tidy. Ramashinta is not maintained properly. Rooms are leaky, smelly and not really acceptable. There is general repairs (half complete) in the front, the inside and outback. Ours rooms leaked when it rained. We had to relocate. The restaurant staff struggled terribly to make orders. The general grounds staff sat around smoking and offered no help. It was the same poor lad offered to help carry our bags in, served us breakfast and came to the rooms when we called. No help. The receptionist did not know the location and had not heard about the hot springs. (Turns out they are a major tourist attraction about 5kms along the same road!) The manager was reasonable and offered us a decent family room upstairs when out original rooms a leaked. We squeezed 2 families in. There was an intense smell of lacquer / solvents and large paint bucket in the shower otherwise the room was fine.

    Reviewed August 25, 2014
    12
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